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Come on and sit back in Relax

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Episode 249

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of Wealth Tech today podcast.

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I'm your host, Craig go, founder of Ezra

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Group consulting. And this podcast features interviews news

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and analysis on the trans best practices, all

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around wealth management technology.

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My guess for this episode was Mike Shaw,

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Founder Ceo of Sig fig. I've known Mike

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for quite some time.

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And he's been running Sig fake for quite

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some time as well. And they've been doing

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very well and doing some very interesting things

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in the market recently,

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thought it'd be a good time to have

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Mike on.

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Now, of course, Mike's been running sig for

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I think for over 13 years. Now.

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Before that, he was the Ceo and C

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founder of

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an application called Wiki Invest.

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And before that, he worked at amazon dot

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com.

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With a degree in computer science, which I

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appreciate as a fellow computer computer science

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degree holder as well. So we we always

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have a good conversation. Go, oh, you get

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a little bit more technical than maybe some

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other conversations we have.

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Mike and I spoke about,

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some shared... Mike shared some updates and statistics

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and on,

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how Sig figure is doing. We talked about

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a little bit how advisors should adapt to

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the threats of Ai

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and some new products that Sig fig has

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recently released including their engage

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virtual meeting product.

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But before I get started, let's talk about

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tech stacks. I here it as a group,

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we've seen tech stacks from hundreds of R

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and broker dealers. And let me tell you

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most of them are loaded down with tech

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debt. Now let's face it tech debt acts

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like an anchor holding down your company's ability

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and efficiency to scale.

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So if you wanna free your firm for

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exponential growth. You need to run, not all

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to our website, ezra group dot com. And

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click on the gold and contact us button

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on the homepage.

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Our experienced team here can evaluate your current

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tech ecosystem, deliver targeted

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recommendations,

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optimize your existing systems and operations even run

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an Rfp and help you pick some new

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software and and then even implement it to

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get your firm to the next level.

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You can take advantage of our free initial

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consultation by go into ezra group dot com.

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A few quick housekeeping items that we always

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do before the interview.

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Please subscribe to the show wherever, you listen

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to podcasts. So you don't miss an episode.

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Check out

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invest into others at Or g. That's the

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invest in others charitable

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foundation. They do a lot of good work

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in our industry, raising money to donate to

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charities that are, either run by or helped

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by financial advisors.

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Alright.

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Ready to go. Let's kick this thing off.

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Here we go.

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With our next guest on the program. I'm

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excited to introduce. Mike Shah, founder and Ceo

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of Sig fig. Hey, Mike. Good talk to

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you man.

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Great to be here.

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I'm glad you're back. It's been a bit

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since you

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were on the program.

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Where are you calling in from?

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San Francisco.

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Lovely San Francisco. I see that your your

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fake background looks beautiful.

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It could look very similar now. But it's

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a nice time year to be in San

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Francisco. As many would like to believe I

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might be the last person still in San

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Francisco, but.

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There's least the what... The will the last

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person leaving San Francisco, please turn out the

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lights.

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I'm glad you're holding down the fort.

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Great.

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Let's jump in. Can you provide

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our listeners with a 30 second elevator pitch

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for Sig fig?

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Sure.

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So we have been in a the space

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for a long time, And we basically build

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technology

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that helps advisors and their firms be more

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productive, more efficient.

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We started out in building a,

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I guess, what people would call a Tam,

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an investment advisory platform.

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And over the years, we've added quite a

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few,

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new solutions.

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So we've got 1 solution that focuses on

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meeting and sales effectiveness.

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Virtual collaboration.

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We've got a whole bunch of Ai that

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I'm sure we'll talk about at some point

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today,

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built into our products, and,

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Yeah. All in the service of working with

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banks, wealth management firms and insurance companies.

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So that leads me into

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1 of the questions that we would discuss

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talking about was, what what is Sig fig?

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And how do you describe it now? If

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you describe it as a tam? You describe

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it as a platform, or platform broker deal

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platform,

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outsourced provider.

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How do you describe the company and what

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you're doing? You Yeah. So we've built a...

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What we think of as an integrated platform,

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so it's an ecosystem of solutions.

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That can be used

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individually,

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but they can also be used together,

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and they're all aimed at essentially helping to

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enrich

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the value that's added by advisors and serving

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their clients.

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So

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part of where we started was an investment

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management, actually what people used to... Robo advice.

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And

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I think in retrospect, people will realize that

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that term, robo advice actually was what not

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super helpful,

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it didn't really describe what the value proposition

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was.

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And so I like to think of it

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as

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the natural evolution of

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the value proposition of what advisers do. So

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in the early days, most advisers tended to

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focus on managing portfolios,

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And today, you know, advisers do a lot

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more than that, You know, investment management is

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actually oftentimes the commodity.

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Sometimes it's controlled by the home office and

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so the adviser not actually

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going off the rails and, you know, building

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their own portfolios. But they are doing financial

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planning. They're doing trust in estate planning They're

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helping with

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you know, client servicing,

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all kinds of, you know, tax management. So

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there's there's a lot of other things that

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advisers are doing beyond

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portfolio management, and

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it turns out technology can help a lot

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in that. So, you know, whether it's

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tools to enable financial planning discussions or whether

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it's technology that helps

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clients meet with advisors virtually or whether it's

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Ai that's helping the adviser,

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automate a lot of their,

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on of manual work,

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lots of ways that technology can basically help

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advisers, you know, improve the way they serve

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their clients. So I... You know, I think

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Tampa is actually kind of an interesting term

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because

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it

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was

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born in the era where portfolio management was

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a value proposition. Right? And so,

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I don't think we think of ourselves as

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a tam,

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but I think many other things that we

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do

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maybe things that the

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legacy tam, maybe, wanting to do to add

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more value.

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So, you know, that 1 might think of

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the world that way, but we don't think

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of ourselves as. Yep,

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Do you still offer... Or I don't use

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the word robo advice. Do you still offer

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digital advice. So,

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self directed onboarding, self directed channel for advisory

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firms that you would manage.

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Yeah. So we do,

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we've... Think of that as really a choice

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of our partners. So we partner with financial

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institutions who wanna use our technology to serve

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their clients.

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And some firms

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have very, very, very, very large populations of

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retail clients.

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And so more than anything, you know, a

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self service model is just the most economical

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way to serve a smaller client.

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But most of our firms

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that we work with today

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had the vast majority of their assets manage

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their advisors.

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And so it turns out

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robo advice was, like, kind of a horror

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term for an adviser because it

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kind of

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suggested that maybe the software was gonna replace

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the human,

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and we're kinda getting a second round of

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that fear with Ai. Right? There's a lot

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of talk out there about how Ai is

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can just take everyone's jobs.

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And so, you know, again, like, I think

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our view is that

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it's less about

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the technology being built

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to service service model.

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It's more about technology that helps make client

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experience better And whether that happens to be

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self service or whether it's through advisors,

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you know, that's really a choice of our

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partner, and it's really a choice of of,

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you know, their advisers, you know, how they

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wanna use their technology.

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I work on the adviser tech map with

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Michael Ke. And Mh. We... We used have

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a robo advice

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category.

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Mh. Which we renamed

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to

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onboarding

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or automated onboarding. Right? Because since what what

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most the robo advisors did at first. Mh.

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It was just onboarding really. They didn't do

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anything more than that, But then they slowly

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morph as you guys did as well and

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expanded your capability

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slowly

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into...

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As you mentioned, you're ecosystem of solutions.

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And may the other vendors that were doing

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in the some... In the similar space also

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had to keep morph or keep changing what

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they were doing to survive, and expanding as

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you guys have effectively

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expanded.

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So we do see... But we still see

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a need as you are

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for advisors who want small account solutions or

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younger

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demographic solutions

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in parallel to their traditional offerings.

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That's right. And I think in parallel is

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actually an important kind of way to think

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about it. You know, I think

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there was kind of a misconception that, like,

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you know, robo devices are gonna, like, replace

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traditional ways of serving clients. And in fact,

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I think it sits alongside. Right? It's a

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it's a particular service model at a particular

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price point for a particular kind of client.

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But it's not, like a replacement of, you

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know, the traditional ways of doing business.

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So it's an important,

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00:10:19,113 --> 00:10:20,870
part of the suite of offerings for many

279
00:10:20,870 --> 00:10:21,189
firms.

280
00:10:22,466 --> 00:10:24,382
But I think the real beauty is a

281
00:10:24,382 --> 00:10:26,937
lot of the technology that made robo advice

282
00:10:26,937 --> 00:10:27,416
possible.

283
00:10:28,547 --> 00:10:30,082
Actually also makes

284
00:10:30,855 --> 00:10:31,355
the

285
00:10:33,164 --> 00:10:35,574
operations of working with advisors

286
00:10:35,949 --> 00:10:37,564
and traditional advisory

287
00:10:38,034 --> 00:10:38,353
you know,

288
00:10:39,230 --> 00:10:39,947
service models,

289
00:10:41,223 --> 00:10:42,839
better as well. So,

290
00:10:43,216 --> 00:10:45,868
you know, whether it's onboarding or investment management

291
00:10:46,006 --> 00:10:48,259
or, know, all the other kind of pieces

292
00:10:48,259 --> 00:10:49,639
of technology that,

293
00:10:50,019 --> 00:10:52,179
we're built to try to build a business

294
00:10:52,179 --> 00:10:52,740
of scale.

295
00:10:54,354 --> 00:10:56,352
Same technology can help adviser scale as well.

296
00:10:58,750 --> 00:10:59,629
That's what it's all about.

297
00:11:00,348 --> 00:11:02,426
Gotta scale up our holistic advice.

298
00:11:04,359 --> 00:11:07,155
Absolutely. Talking about industry trends if we could

299
00:11:07,155 --> 00:11:08,694
shift in. You mentioned Ai

300
00:11:09,072 --> 00:11:10,830
and how Ai won't take jobs.

301
00:11:11,964 --> 00:11:13,322
Or Ai is, you know, people are worried

302
00:11:13,322 --> 00:11:14,920
it's gonna take their jobs. And I'm always

303
00:11:14,920 --> 00:11:17,078
saying it's not gonna take jobs, but it's

304
00:11:17,078 --> 00:11:18,217
gonna shift them

305
00:11:18,596 --> 00:11:19,795
into something completely different.

306
00:11:20,528 --> 00:11:21,586
Just like we saw

307
00:11:22,441 --> 00:11:26,743
email, shift jobs, you know, move the capabilities

308
00:11:26,743 --> 00:11:28,735
down the food chain or up the food

309
00:11:28,735 --> 00:11:29,771
chain whereas in the past,

310
00:11:30,743 --> 00:11:33,058
the old days, an executive would dictate a

311
00:11:33,058 --> 00:11:35,691
memo to his secretary, his admin who would

312
00:11:35,691 --> 00:11:37,447
type it, show him a paper. He would

313
00:11:37,447 --> 00:11:39,294
mark with the pencil and then they would

314
00:11:39,294 --> 00:11:41,281
put into an intra office envelope and send

315
00:11:41,281 --> 00:11:43,983
it to another executive. Now the executive goes

316
00:11:43,983 --> 00:11:45,414
to his own email and and were in

317
00:11:45,414 --> 00:11:47,321
her own email and just types it herself,

318
00:11:47,813 --> 00:11:50,041
Well, the secretary job. It's still the job.

319
00:11:50,201 --> 00:11:52,588
They still have admins and executives, active admins

320
00:11:52,588 --> 00:11:54,578
and chiefs of staff. They just have a

321
00:11:54,578 --> 00:11:55,931
lot more stuff to do a lot more

322
00:11:55,931 --> 00:11:57,855
tools to do it with. Yeah. So how

323
00:11:57,855 --> 00:11:59,389
do you see Ai changing,

324
00:12:00,639 --> 00:12:02,889
the our advisors are interacting with

325
00:12:03,264 --> 00:12:05,093
specifically with Sig figs ecosystem.

326
00:12:05,650 --> 00:12:07,119
Yeah Yeah. So,

327
00:12:07,811 --> 00:12:09,798
you know, when you think about the March

328
00:12:09,798 --> 00:12:10,457
of technology,

329
00:12:10,910 --> 00:12:12,682
you know, I think with almost every

330
00:12:13,629 --> 00:12:14,129
major

331
00:12:14,588 --> 00:12:15,088
transformation

332
00:12:15,627 --> 00:12:17,305
that's ever happened in the last hundred years.

333
00:12:18,824 --> 00:12:20,902
I'm sure with every transformation, there's been some

334
00:12:20,902 --> 00:12:22,920
fear that, like, oh, this is gonna

335
00:12:23,394 --> 00:12:23,712
you know,

336
00:12:24,587 --> 00:12:26,177
either change the way we work or, you

337
00:12:26,177 --> 00:12:28,483
know, make the way we work obsolete.

338
00:12:29,199 --> 00:12:31,266
And the truth is, you know, in almost

339
00:12:31,266 --> 00:12:32,880
every instance I can think of

340
00:12:33,984 --> 00:12:36,365
what's actually happened is that the technology has

341
00:12:36,365 --> 00:12:39,620
been empowering to, you know, the the worker.

342
00:12:40,256 --> 00:12:43,052
And, you know, I think Ai has some

343
00:12:43,052 --> 00:12:44,807
potential to be different on that front. You

344
00:12:44,807 --> 00:12:46,025
know, there there is

345
00:12:47,200 --> 00:12:49,513
lots of smart minds, you know, picturing a

346
00:12:49,513 --> 00:12:51,268
world where, like, this is really just gonna

347
00:12:51,268 --> 00:12:52,798
be so fundamentally trans formative.

348
00:12:53,437 --> 00:12:54,793
But I think in the near term,

349
00:12:55,989 --> 00:12:57,904
you know, it's it's not Ai that's gonna

350
00:12:57,904 --> 00:12:58,702
replace advisors.

351
00:12:59,500 --> 00:13:03,186
Formative But advisers that adopt Ai really well

352
00:13:03,954 --> 00:13:06,412
might threaten, you know, the existence of advisors

353
00:13:06,412 --> 00:13:06,808
that don't.

354
00:13:08,096 --> 00:13:10,247
And so it's really more... You know, how

355
00:13:10,247 --> 00:13:11,841
do you embrace these capabilities.

356
00:13:12,558 --> 00:13:14,709
So that honestly, you have more time to

357
00:13:14,709 --> 00:13:16,541
spend with clients adding real value.

358
00:13:17,193 --> 00:13:18,707
You know, like, 1 of the things that

359
00:13:18,866 --> 00:13:19,844
I think has been

360
00:13:20,699 --> 00:13:22,712
remarkable for me to see,

361
00:13:23,328 --> 00:13:25,718
you know, coming from the outside. Right, before

362
00:13:25,877 --> 00:13:27,722
Sig figure I, I worked in, you know,

363
00:13:27,881 --> 00:13:30,210
at Amazon, you know, in in a completely

364
00:13:30,267 --> 00:13:30,903
unrelated field.

365
00:13:32,254 --> 00:13:34,401
And As I've spent lots of time with...

366
00:13:34,814 --> 00:13:36,561
The home office, lots of time with advisors

367
00:13:36,561 --> 00:13:37,515
over the last decade.

368
00:13:38,309 --> 00:13:40,057
It is kind of mind blowing how much

369
00:13:40,057 --> 00:13:40,851
time is spent.

370
00:13:41,805 --> 00:13:45,091
The doing things that are honestly not that

371
00:13:45,091 --> 00:13:45,808
much value add.

372
00:13:46,606 --> 00:13:48,303
And so if you could leverage technology

373
00:13:49,173 --> 00:13:50,919
to do all those things for you so

374
00:13:50,919 --> 00:13:52,926
that you'd have so much more time

375
00:13:53,458 --> 00:13:55,679
to spend with clients doing things that add

376
00:13:55,679 --> 00:13:58,634
value that things that you know, humans can

377
00:13:58,634 --> 00:13:59,669
uniquely add value on.

378
00:14:00,943 --> 00:14:02,934
Think about how much happier your clients will

379
00:14:02,934 --> 00:14:04,685
be, think about how many more clients you

380
00:14:04,685 --> 00:14:06,768
could serve, think about, how much more of

381
00:14:06,768 --> 00:14:08,436
their assets you could manage well, You know,

382
00:14:08,595 --> 00:14:10,127
like, it's it's absolutely...

383
00:14:10,897 --> 00:14:12,168
You know, the name of the game here

384
00:14:12,168 --> 00:14:14,471
is, like, give advisors more time so that

385
00:14:14,471 --> 00:14:16,470
they can spend it on things that really

386
00:14:16,470 --> 00:14:17,025
add value.

387
00:14:18,770 --> 00:14:20,832
And so, I guess, you know, part of

388
00:14:20,832 --> 00:14:22,498
your question was a little bit, you know,

389
00:14:22,736 --> 00:14:23,236
well

390
00:14:23,703 --> 00:14:25,452
how how is Ai gonna kind of impact

391
00:14:25,452 --> 00:14:26,088
the industry?

392
00:14:26,723 --> 00:14:28,392
And I think you could almost start with,

393
00:14:28,551 --> 00:14:29,823
like, well, What are all the things that

394
00:14:29,823 --> 00:14:31,986
if I just spend time on? That we

395
00:14:31,986 --> 00:14:33,260
could give them their time back.

396
00:14:34,853 --> 00:14:37,720
And that list is incredibly long. You know,

397
00:14:37,879 --> 00:14:39,654
there's middle and back office stuff

398
00:14:40,283 --> 00:14:41,578
there's home office

399
00:14:41,953 --> 00:14:42,350
stuff.

400
00:14:43,146 --> 00:14:43,646
There's,

401
00:14:44,179 --> 00:14:46,246
you know, the writing of notes from client

402
00:14:46,246 --> 00:14:48,870
meetings. There's the remembering of things to do

403
00:14:48,870 --> 00:14:49,586
for your clients,

404
00:14:49,999 --> 00:14:50,499
there's

405
00:14:51,673 --> 00:14:53,688
you know, getting accounts opened and funded.

406
00:14:54,065 --> 00:14:54,565
There's,

407
00:14:54,941 --> 00:14:57,333
you know, checking in on annual client reviews

408
00:14:57,333 --> 00:14:59,504
with clients. I mean, literally, you could go

409
00:14:59,504 --> 00:15:01,584
on and on and on and on for

410
00:15:01,584 --> 00:15:02,625
things that, you know,

411
00:15:03,664 --> 00:15:04,625
technology could help with.

412
00:15:05,345 --> 00:15:05,504
And,

413
00:15:06,559 --> 00:15:07,679
so I think the name of the game

414
00:15:07,679 --> 00:15:09,779
is gonna be. Let's find all those things

415
00:15:10,000 --> 00:15:12,240
that, you know, we could save people's time

416
00:15:12,240 --> 00:15:12,399
on,

417
00:15:13,840 --> 00:15:15,539
and try to use software to

418
00:15:16,094 --> 00:15:18,083
do those things, you know, as well as

419
00:15:18,083 --> 00:15:19,754
or, you know, in some cases, maybe even

420
00:15:19,754 --> 00:15:22,061
more more scalability than, you know, the adviser

421
00:15:22,061 --> 00:15:22,697
could do with how,

422
00:15:23,428 --> 00:15:25,737
and you know, that should free up advisers

423
00:15:25,737 --> 00:15:27,568
to do, you know, lots of other valuable

424
00:15:27,568 --> 00:15:27,727
things.

425
00:15:32,040 --> 00:15:34,747
So which areas of Sig figs ecosystem?

426
00:15:35,543 --> 00:15:38,432
Are you targeting first for Ai

427
00:15:38,887 --> 00:15:41,052
enhancement? Like, where did you see the biggest

428
00:15:41,052 --> 00:15:43,680
value added? Because you're you're directing your limited

429
00:15:43,680 --> 00:15:44,897
programming resources

430
00:15:45,353 --> 00:15:47,663
at your ecosystem and saying, here, this is

431
00:15:47,663 --> 00:15:49,350
where we want. Like to work on Ai

432
00:15:49,350 --> 00:15:51,339
first. How did you determine that? Which which

433
00:15:51,339 --> 00:15:52,852
areas did you. Target first?

434
00:15:54,364 --> 00:15:54,603
Yeah.

435
00:15:55,479 --> 00:15:55,717
So...

436
00:15:56,449 --> 00:15:57,723
You know, the truth is first,

437
00:15:58,281 --> 00:16:00,135
I think we feel that

438
00:16:00,591 --> 00:16:03,082
the capabilities and the potential here are so

439
00:16:03,538 --> 00:16:04,277
potentially transformative

440
00:16:04,733 --> 00:16:05,233
that,

441
00:16:05,703 --> 00:16:08,322
Ai is making its way everywhere in our

442
00:16:08,322 --> 00:16:09,830
solutions. You know, it's not just in 1

443
00:16:09,830 --> 00:16:11,338
area, But I think your question was kinda

444
00:16:11,338 --> 00:16:12,291
where did it come first.

445
00:16:13,179 --> 00:16:15,834
And the most natural place that we saw

446
00:16:16,212 --> 00:16:16,850
was in our,

447
00:16:17,488 --> 00:16:18,446
solution that we call engage.

448
00:16:21,332 --> 00:16:23,344
Engages a platform that was built

449
00:16:23,798 --> 00:16:24,776
during the pandemic

450
00:16:25,230 --> 00:16:26,764
to essentially facilitate,

451
00:16:28,824 --> 00:16:31,607
advisors and clients having more effective virtual meetings.

452
00:16:32,958 --> 00:16:34,389
And, of course, you know, during the pandemic,

453
00:16:34,548 --> 00:16:36,138
you know, the whole world got very comfortable

454
00:16:36,138 --> 00:16:38,641
with virtual meetings. So, you know, it wasn't

455
00:16:38,857 --> 00:16:41,006
surprising that that was the original positioning of

456
00:16:41,006 --> 00:16:43,256
the product. Thank God. I can work for

457
00:16:43,552 --> 00:16:44,960
I can stay home more. You

458
00:16:46,519 --> 00:16:47,820
But the funny thing is,

459
00:16:48,519 --> 00:16:50,200
you know, even to this day, a lot

460
00:16:50,200 --> 00:16:52,920
of people equate virtual meetings to video conferencing.

461
00:16:54,375 --> 00:16:56,774
And the truth is, like, video conferencing is

462
00:16:56,774 --> 00:16:58,615
not better than in person. It might be

463
00:16:58,615 --> 00:17:00,535
more convenient, but, you know, I don't know

464
00:17:00,535 --> 00:17:01,754
a lot of people who

465
00:17:02,069 --> 00:17:03,526
feel like a video conference

466
00:17:04,621 --> 00:17:05,121
is

467
00:17:05,498 --> 00:17:07,412
richer than an in person interaction.

468
00:17:08,050 --> 00:17:11,022
What we think really makes the virtual meeting

469
00:17:11,574 --> 00:17:12,074
context

470
00:17:12,452 --> 00:17:15,905
richer is actually the combination of audio video

471
00:17:16,682 --> 00:17:19,076
with what we call screen based collaboration.

472
00:17:20,368 --> 00:17:21,804
Because in the old school world that was

473
00:17:21,804 --> 00:17:22,521
all in person,

474
00:17:23,398 --> 00:17:24,935
it was oftentimes very

475
00:17:25,393 --> 00:17:28,822
either unavailable or uncomfortable to introduce technology into

476
00:17:28,822 --> 00:17:29,460
that interaction.

477
00:17:30,993 --> 00:17:33,470
And so, you know, people did business label

478
00:17:33,470 --> 00:17:35,148
fashion. They they sat at a desk and

479
00:17:35,148 --> 00:17:36,107
they talk to each other.

480
00:17:36,826 --> 00:17:38,125
But it turns out

481
00:17:38,438 --> 00:17:40,107
talking is not the most efficient way of

482
00:17:40,107 --> 00:17:42,810
collaborating. You know, talking is useful. It's very,

483
00:17:42,889 --> 00:17:45,433
very valuable. But if you could overlay talking

484
00:17:45,433 --> 00:17:46,943
with looking at something together,

485
00:17:47,594 --> 00:17:49,259
know, think about how many Zoom meetings are

486
00:17:49,259 --> 00:17:51,718
on where you're not just talking and looking,

487
00:17:51,877 --> 00:17:53,701
you're actually, like, doing screen sharing or you're,

488
00:17:53,780 --> 00:17:55,446
like doing something with with the other person.

489
00:17:55,605 --> 00:17:57,765
You As consultants, we do that every day.

490
00:17:58,162 --> 00:17:58,900
We're constantly,

491
00:17:59,512 --> 00:18:00,568
sharing our screens

492
00:18:01,022 --> 00:18:02,849
and sharing slides, I mean, we love slides.

493
00:18:03,008 --> 00:18:05,171
That's how we live. Right. Yeah. I'm... My

494
00:18:05,171 --> 00:18:06,446
guess is if you if you had the

495
00:18:06,446 --> 00:18:07,961
data for Zoom or Teams or, you know,

496
00:18:08,121 --> 00:18:09,875
whatever video conferencing platform you're on,

497
00:18:10,751 --> 00:18:13,553
the amount of time that's spent... Using 1

498
00:18:13,553 --> 00:18:15,536
of the other tools beyond just video conferencing

499
00:18:15,536 --> 00:18:17,599
is probably very, very, very high. We might

500
00:18:17,599 --> 00:18:19,186
know what that is because we record every

501
00:18:19,186 --> 00:18:19,424
call.

502
00:18:20,313 --> 00:18:21,985
And it does... 1 of it that can

503
00:18:21,985 --> 00:18:23,679
tell us how much of the call

504
00:18:24,134 --> 00:18:25,727
is spent in screen sharing. I'd be interested

505
00:18:25,727 --> 00:18:27,160
understanding. Interesting. Yeah.

506
00:18:28,609 --> 00:18:30,545
And so the truth is, you know, most

507
00:18:30,604 --> 00:18:32,301
financial institutions, most advisers,

508
00:18:32,918 --> 00:18:34,993
they've never really lived in a world where

509
00:18:34,993 --> 00:18:37,481
a meeting was more than. You know, just

510
00:18:37,481 --> 00:18:38,358
video conferencing.

511
00:18:38,757 --> 00:18:40,909
And so we basically started introducing all these

512
00:18:40,909 --> 00:18:44,198
other technologies. Right? Screen based collaboration, interactive content,

513
00:18:44,908 --> 00:18:47,130
we integrated a lot of workflows. You know,

514
00:18:47,289 --> 00:18:48,717
we kinda went went on and on and

515
00:18:48,717 --> 00:18:50,487
on, looked at all the different technologies

516
00:18:51,177 --> 00:18:52,764
that could help assist.

517
00:18:53,575 --> 00:18:55,494
The client and the adviser to actually get

518
00:18:55,494 --> 00:18:56,134
the work done,

519
00:18:57,414 --> 00:19:00,615
and we kept building out those capabilities. And

520
00:19:00,615 --> 00:19:01,815
so, you know, how do we get out

521
00:19:01,815 --> 00:19:03,267
on this question? You asked me, like, where

522
00:19:03,267 --> 00:19:04,696
did Ai first make its way.

523
00:19:05,332 --> 00:19:08,509
And it turns out this idea of building

524
00:19:08,509 --> 00:19:11,462
software that helps enable more effective meetings, and

525
00:19:11,462 --> 00:19:13,127
more efficient collaboration,

526
00:19:13,920 --> 00:19:15,505
that was a perfect place for Ai to

527
00:19:15,505 --> 00:19:16,536
kind of insert itself.

528
00:19:17,963 --> 00:19:18,463
Now

529
00:19:18,835 --> 00:19:21,156
and the kind of interesting twist, you know,

530
00:19:21,235 --> 00:19:23,167
we're we're a very kind of user centric

531
00:19:23,621 --> 00:19:25,211
R and D shop. You know, we we

532
00:19:25,211 --> 00:19:27,597
really like to spend time with users understanding

533
00:19:27,597 --> 00:19:29,363
what are their pain points? What are problems,

534
00:19:29,602 --> 00:19:32,633
how can technology solve problem as opposed to,

535
00:19:32,713 --> 00:19:34,627
you know, if if you've got a hair

536
00:19:34,627 --> 00:19:35,983
hammer everything looks like a nail, You know,

537
00:19:36,063 --> 00:19:37,738
like, sometimes people are like, oh, Ai ai.

538
00:19:37,897 --> 00:19:39,983
Let's just like, go out and deploy Ai

539
00:19:39,983 --> 00:19:42,530
and and solve problems go next. Blasted everywhere.

540
00:19:42,929 --> 00:19:43,247
Right.

541
00:19:44,680 --> 00:19:46,192
And so our view was, like, well, well,

542
00:19:46,351 --> 00:19:47,943
let's let's really spend time.

543
00:19:48,580 --> 00:19:51,323
Go trying to understand the workflow pain points

544
00:19:51,618 --> 00:19:52,494
of advisors.

545
00:19:53,130 --> 00:19:54,722
And then as we got into the conversation,

546
00:19:54,801 --> 00:19:56,575
1 of the things that we realized is

547
00:19:57,348 --> 00:19:57,848
that

548
00:19:58,158 --> 00:20:00,226
we serve actually 3 constituents at the same

549
00:20:00,226 --> 00:20:02,374
time. We serve the adviser themselves.

550
00:20:03,885 --> 00:20:05,873
We serve the clients that they work with.

551
00:20:07,003 --> 00:20:08,839
And we serve the home offices that they

552
00:20:08,839 --> 00:20:09,238
work for.

553
00:20:10,834 --> 00:20:12,132
And it turns out

554
00:20:12,669 --> 00:20:13,169
Ai

555
00:20:13,547 --> 00:20:14,047
usefulness,

556
00:20:14,839 --> 00:20:16,825
to each of those constituents is is not

557
00:20:16,825 --> 00:20:17,541
always the same.

558
00:20:18,971 --> 00:20:20,719
And so, you know, I think we've found

559
00:20:20,719 --> 00:20:21,219
that

560
00:20:21,594 --> 00:20:23,206
our most successful products

561
00:20:23,834 --> 00:20:25,347
had been where we bring value to all

562
00:20:25,347 --> 00:20:26,940
3 of those constituents at the same time.

563
00:20:28,771 --> 00:20:30,364
So we came up with a big long

564
00:20:30,364 --> 00:20:32,138
list, over 20 different

565
00:20:32,609 --> 00:20:34,227
possible applications of Ai

566
00:20:35,323 --> 00:20:36,281
in in the space.

567
00:20:37,239 --> 00:20:39,394
And we started to, like, spend real time

568
00:20:39,394 --> 00:20:41,470
with each of those constituents, clients,

569
00:20:42,044 --> 00:20:43,420
advisors and home office

570
00:20:43,956 --> 00:20:45,470
to try to figure out, like, which of

571
00:20:45,470 --> 00:20:47,803
these features would you actually find most useful

572
00:20:48,338 --> 00:20:50,585
instead of us kind of inventing a solution

573
00:20:50,585 --> 00:20:51,780
to a problem that does exist.

574
00:20:52,498 --> 00:20:55,128
And the world actually surprisingly quickly narrowed. You

575
00:20:55,128 --> 00:20:56,903
know, there were some very clear patterns

576
00:20:57,693 --> 00:20:58,092
for,

577
00:20:58,729 --> 00:21:01,120
the things that people found kinda most useful

578
00:21:01,120 --> 00:21:01,837
most productive.

579
00:21:02,474 --> 00:21:04,568
And the irony was actually that

580
00:21:05,357 --> 00:21:05,857
the

581
00:21:06,709 --> 00:21:08,402
features that each of this constituents

582
00:21:09,015 --> 00:21:11,162
valued most weren't, you know, always the same.

583
00:21:11,401 --> 00:21:12,753
And so, you know, we had to find

584
00:21:12,753 --> 00:21:14,582
kind of the right ways to integrate all

585
00:21:14,582 --> 00:21:16,994
these abilities so that, you know, home office

586
00:21:16,994 --> 00:21:19,234
is happy, advisors which happy client's happy.

587
00:21:22,529 --> 00:21:23,488
Now... Trifecta.

588
00:21:23,888 --> 00:21:24,367
Everyone's happy.

589
00:21:25,006 --> 00:21:25,406
Yeah.

590
00:21:26,924 --> 00:21:27,963
Yeah. Yeah. For sure.

591
00:21:29,881 --> 00:21:30,381
So

592
00:21:31,254 --> 00:21:33,647
you know, the the the the launch of

593
00:21:33,647 --> 00:21:34,604
these capabilities,

594
00:21:36,757 --> 00:21:38,374
it's gonna be kind of fascinating

595
00:21:38,751 --> 00:21:39,251
because

596
00:21:42,033 --> 00:21:43,624
you know, the amount of time that we

597
00:21:43,624 --> 00:21:45,691
say for each of those constituents is different.

598
00:21:46,724 --> 00:21:49,133
And so for the adviser, it's more about

599
00:21:49,284 --> 00:21:51,039
time savings, you know, like, how do we

600
00:21:51,039 --> 00:21:52,076
help make your life easier.

601
00:21:52,873 --> 00:21:54,469
For the client, it's actually a little bit

602
00:21:54,469 --> 00:21:55,186
more about delight.

603
00:21:55,904 --> 00:21:57,180
You know, Like, there are a lot of

604
00:21:57,180 --> 00:21:59,116
clients who, like ripped their hairs out working

605
00:21:59,509 --> 00:22:02,383
with their financial institutions because it's just so

606
00:22:02,383 --> 00:22:04,698
difficult to do things that would seem to

607
00:22:04,698 --> 00:22:05,257
be easy.

608
00:22:06,294 --> 00:22:07,731
So with client, it's kind of, like,

609
00:22:09,424 --> 00:22:11,981
get financial solutions to the digital age where

610
00:22:11,981 --> 00:22:13,659
things work the way you'd expect as a

611
00:22:13,659 --> 00:22:14,059
consumer.

612
00:22:15,018 --> 00:22:17,256
And then with the home office, it's actually

613
00:22:17,256 --> 00:22:19,047
way more about consistency

614
00:22:19,898 --> 00:22:21,193
in sales process.

615
00:22:22,124 --> 00:22:24,985
It's about insight into what's happening in the

616
00:22:24,985 --> 00:22:26,575
distribution network. Many of the firms that we

617
00:22:26,575 --> 00:22:26,813
serve,

618
00:22:27,940 --> 00:22:30,636
actually have thousands of advisors. So, you know,

619
00:22:30,715 --> 00:22:32,960
it's very hard to create a consistent experience

620
00:22:33,015 --> 00:22:34,308
across, you know, a large

621
00:22:34,681 --> 00:22:34,839
footprint.

622
00:22:35,730 --> 00:22:37,490
So part of how the technology can work

623
00:22:37,490 --> 00:22:38,869
is, you know, to help create

624
00:22:39,650 --> 00:22:41,490
somewhat more consistent ways of doing business.

625
00:22:45,967 --> 00:22:47,477
We see something similar of a lot of

626
00:22:47,477 --> 00:22:49,384
our clients. Most of our clients are enterprise.

627
00:22:50,178 --> 00:22:52,006
Wealth management firms as well broker dealers.

628
00:22:52,974 --> 00:22:53,792
Large R,

629
00:22:54,325 --> 00:22:54,961
and certainly,

630
00:22:55,676 --> 00:22:59,252
sales process consistency is important. But consistency across

631
00:22:59,252 --> 00:23:00,683
all processes, whether it's sales,

632
00:23:01,654 --> 00:23:02,133
onboarding,

633
00:23:03,491 --> 00:23:03,991
rebalancing,

634
00:23:04,450 --> 00:23:05,829
reporting, all those processes

635
00:23:06,367 --> 00:23:07,326
have to be consistent.

636
00:23:08,618 --> 00:23:09,891
Yeah. Yeah. For sure.

637
00:23:10,846 --> 00:23:12,677
So let's move on from that. Thank you

638
00:23:12,677 --> 00:23:13,154
for sharing.

639
00:23:14,109 --> 00:23:16,431
I wanna talk about some company statistics. Sick

640
00:23:16,431 --> 00:23:19,207
fig has been around quite a while. People

641
00:23:19,207 --> 00:23:20,714
don't realize. When we founded?

642
00:23:23,269 --> 00:23:25,826
Thousand and 7 was the very beginning of

643
00:23:25,826 --> 00:23:26,864
the company. Yeah.

644
00:23:27,583 --> 00:23:28,083
We

645
00:23:28,861 --> 00:23:30,793
expanded kind of our product quite a few

646
00:23:30,793 --> 00:23:31,671
times, and

647
00:23:32,390 --> 00:23:34,146
we've been working with financial institutions for about

648
00:23:34,146 --> 00:23:34,625
a decade.

649
00:23:35,424 --> 00:23:37,340
Decades good. It's it's tough to stay in

650
00:23:37,340 --> 00:23:39,415
the business a decade. Can you share some

651
00:23:39,415 --> 00:23:39,735
statistics?

652
00:23:41,183 --> 00:23:41,820
Share our company.

653
00:23:42,457 --> 00:23:44,208
Yeah. Yeah. If you if you look at,

654
00:23:44,367 --> 00:23:45,345
you know, kind of

655
00:23:46,198 --> 00:23:49,001
our platform, you know, that the easiest ways

656
00:23:49,001 --> 00:23:50,517
is to kinda think about it are actually

657
00:23:50,517 --> 00:23:52,032
kind of some of the the the angles

658
00:23:52,112 --> 00:23:53,946
I said before. So, you know, if you

659
00:23:53,946 --> 00:23:55,940
think about advisors you about and consumers you

660
00:23:55,940 --> 00:23:57,217
think about the home office platform.

661
00:23:58,586 --> 00:24:00,733
So some of the kind of simplest metrics,

662
00:24:01,211 --> 00:24:03,438
1, you know, assets that

663
00:24:04,313 --> 00:24:04,552
we...

664
00:24:05,123 --> 00:24:07,510
Help our partners manage on, you know, the

665
00:24:07,510 --> 00:24:10,612
platform that is now in excess of 50000000000,

666
00:24:10,851 --> 00:24:12,999
so it's gotten to some really nice scale,

667
00:24:14,289 --> 00:24:16,686
that hits about a million and a half

668
00:24:16,686 --> 00:24:17,006
consumers.

669
00:24:18,844 --> 00:24:19,344
So

670
00:24:20,362 --> 00:24:22,040
when you think about kind of end consumers

671
00:24:22,040 --> 00:24:24,555
who have. Access to, you know, our platforms.

672
00:24:25,815 --> 00:24:28,375
And then, you know, metrics by advisors about

673
00:24:28,375 --> 00:24:28,934
6000,

674
00:24:31,262 --> 00:24:31,762
So,

675
00:24:32,693 --> 00:24:34,919
yeah, it's been kind of a nice journey

676
00:24:34,919 --> 00:24:36,906
over the last decade seeing kind more and

677
00:24:36,906 --> 00:24:37,145
more.

678
00:24:38,431 --> 00:24:40,179
Impact, you know, of our solutions with our

679
00:24:40,179 --> 00:24:40,576
partners.

680
00:24:41,290 --> 00:24:43,379
Can you clarify when you say 50000000000

681
00:24:43,753 --> 00:24:46,548
assets, we help our clients to manage. Would

682
00:24:46,548 --> 00:24:48,852
that be Au or Au?

683
00:24:49,567 --> 00:24:50,044
Au.

684
00:24:50,521 --> 00:24:51,974
Yeah. Some of our

685
00:24:52,428 --> 00:24:55,089
solutions are designed to directly kind of discretionary

686
00:24:55,385 --> 00:24:56,339
manage assets.

687
00:24:57,055 --> 00:25:00,317
And some of our solutions are essentially solutions

688
00:25:00,317 --> 00:25:03,030
that help assist, but aren't actually directly managing

689
00:25:03,030 --> 00:25:03,506
those asses.

690
00:25:04,696 --> 00:25:06,998
So things like reporting before reporting.

691
00:25:07,871 --> 00:25:09,556
Well, will be included in there.

692
00:25:12,499 --> 00:25:14,806
Yeah. We don't have, like, a performance reporting.

693
00:25:15,378 --> 00:25:17,049
Sweet. You know, I know there are companies

694
00:25:17,049 --> 00:25:18,561
in the world who, like, only do a

695
00:25:18,561 --> 00:25:21,506
performance reporting. Sure. Our solutions are designed to

696
00:25:21,506 --> 00:25:22,620
be more kind of end to end,

697
00:25:23,415 --> 00:25:24,314
you know, where

698
00:25:25,656 --> 00:25:26,156
the,

699
00:25:26,609 --> 00:25:29,149
you know, the assets are on a chassis

700
00:25:29,149 --> 00:25:30,816
that we, you know, we are helping to

701
00:25:30,816 --> 00:25:32,031
digitize. So

702
00:25:32,578 --> 00:25:35,196
to thinking more like, perform portfolio management,

703
00:25:36,069 --> 00:25:36,466
capabilities,

704
00:25:38,211 --> 00:25:39,267
opening accounts

705
00:25:39,972 --> 00:25:43,145
assigning models, things like that. That's right. That's

706
00:25:43,145 --> 00:25:43,304
right.

707
00:25:44,414 --> 00:25:44,732
Excellent.

708
00:25:46,001 --> 00:25:46,556
Thank you for that.

709
00:25:47,523 --> 00:25:49,427
Moving on to the next question, I wanted

710
00:25:49,427 --> 00:25:51,251
to talk about some new features being released.

711
00:25:51,569 --> 00:25:53,393
So you would talk about the Engage platform.

712
00:25:53,964 --> 00:25:56,036
What about some of your other platforms? Any

713
00:25:56,036 --> 00:25:58,108
new features you've recently released you wanna talk

714
00:25:58,108 --> 00:25:58,188
about?

715
00:25:59,224 --> 00:26:00,419
Yeah. We've got,

716
00:26:01,868 --> 00:26:03,799
some very interesting capabilities

717
00:26:04,173 --> 00:26:06,183
that them automatically organize

718
00:26:06,955 --> 00:26:08,783
in Sig R and d map.

719
00:26:09,672 --> 00:26:13,005
Around a focus on helping advisors gather assets.

720
00:26:13,799 --> 00:26:14,672
I think 1 of the things that we

721
00:26:14,672 --> 00:26:16,260
have found over and over and over again

722
00:26:16,260 --> 00:26:17,712
is when we make it easier

723
00:26:18,419 --> 00:26:21,364
for firms and advisors to gather more assets,

724
00:26:22,319 --> 00:26:23,035
more wallet wheelchair,

725
00:26:24,070 --> 00:26:25,844
that makes everybody happy

726
00:26:26,393 --> 00:26:27,188
And so,

727
00:26:27,744 --> 00:26:29,117
we've got quite a few

728
00:26:29,491 --> 00:26:29,991
initiatives

729
00:26:31,080 --> 00:26:32,431
that are focused on that.

730
00:26:33,639 --> 00:26:36,192
1 of them is kind of interesting, I

731
00:26:36,192 --> 00:26:38,368
think because it's a great example of where

732
00:26:38,666 --> 00:26:40,501
technology is essentially helping...

733
00:26:41,154 --> 00:26:42,990
To digitize an analog process.

734
00:26:44,665 --> 00:26:45,064
And

735
00:26:46,341 --> 00:26:48,597
you know, we call it portfolio compare

736
00:26:49,549 --> 00:26:52,750
And the way this capability works is it

737
00:26:52,750 --> 00:26:55,630
replicates the process that exists today in a

738
00:26:55,630 --> 00:26:56,589
lot of institutions.

739
00:26:57,484 --> 00:27:00,356
Where as advisors are getting to know either

740
00:27:00,356 --> 00:27:00,856
prospects

741
00:27:01,872 --> 00:27:03,707
or serving existing clients,

742
00:27:04,837 --> 00:27:06,665
1 of the things that many advisers wanna

743
00:27:06,665 --> 00:27:07,937
know is essentially, like,

744
00:27:08,970 --> 00:27:10,163
how much money do you have and where

745
00:27:10,163 --> 00:27:10,480
is it?

746
00:27:12,388 --> 00:27:12,888
And

747
00:27:13,992 --> 00:27:14,309
you know,

748
00:27:15,023 --> 00:27:17,402
learning that as an advisor is very helpful

749
00:27:17,402 --> 00:27:18,750
because it helps you figure out, you know,

750
00:27:19,226 --> 00:27:20,653
what you can do for the client also

751
00:27:20,653 --> 00:27:22,414
helps you figure out how to... Picture value

752
00:27:22,414 --> 00:27:23,287
prop to the client.

753
00:27:25,826 --> 00:27:27,414
But those are benefits to the adviser or

754
00:27:27,414 --> 00:27:28,763
the home office, not the client.

755
00:27:29,334 --> 00:27:31,261
And so the benefit to the client

756
00:27:31,713 --> 00:27:34,093
in sharing this information is usually some sort

757
00:27:34,093 --> 00:27:35,996
of analysis on, you know, what they're doing

758
00:27:35,996 --> 00:27:37,186
right or wrong in their portfolio.

759
00:27:37,996 --> 00:27:39,747
And so it's been a very kind of

760
00:27:39,747 --> 00:27:42,872
common sales practice to basically ask clients

761
00:27:43,406 --> 00:27:45,077
to bring in paper copies of all their

762
00:27:45,077 --> 00:27:45,395
statements.

763
00:27:47,318 --> 00:27:49,700
And then, you know, when those statement copies

764
00:27:49,700 --> 00:27:50,177
come in,

765
00:27:51,050 --> 00:27:52,638
that usually gets handed off to, like an

766
00:27:52,638 --> 00:27:55,195
analyst who, like, inputs that into some systems,

767
00:27:55,434 --> 00:27:56,706
some analytical tool.

768
00:27:58,057 --> 00:28:01,021
And then that tool usually pumps out some

769
00:28:01,396 --> 00:28:03,561
reports. Right? Like, you know... Okay, we did

770
00:28:03,561 --> 00:28:05,236
this analysis your portfolio here's is what we

771
00:28:05,236 --> 00:28:05,395
found.

772
00:28:06,512 --> 00:28:08,825
Now that's a very effective sales tool it's

773
00:28:08,825 --> 00:28:11,138
a very effective way of showing the value

774
00:28:11,138 --> 00:28:12,824
add that an advisor gonna for their clients,

775
00:28:13,617 --> 00:28:15,997
but it's an extremely labor process.

776
00:28:18,138 --> 00:28:21,009
And so, you know, that's for usually a

777
00:28:21,009 --> 00:28:23,232
great recipe for, well, how can technology make

778
00:28:23,232 --> 00:28:24,979
that better. And so we kind of came

779
00:28:24,979 --> 00:28:27,622
up with this process called portfolio compare

780
00:28:28,075 --> 00:28:29,131
where a client

781
00:28:29,679 --> 00:28:30,658
actually, you can just

782
00:28:31,116 --> 00:28:32,393
upload their data,

783
00:28:33,111 --> 00:28:34,707
then they can do that through aggregation. They

784
00:28:34,707 --> 00:28:36,224
you can upload they can upload copies of

785
00:28:36,224 --> 00:28:37,820
their payments of their statements.

786
00:28:38,313 --> 00:28:39,846
They can input that data manually.

787
00:28:40,696 --> 00:28:43,159
And in real time, we'll either grab their

788
00:28:43,159 --> 00:28:45,939
data from their institution, we'll extract that data

789
00:28:45,939 --> 00:28:47,289
from, you know, a Pdf.

790
00:28:48,178 --> 00:28:50,638
Or we will take what was manually input,

791
00:28:51,193 --> 00:28:54,392
and we'll produce an actual real time analysis

792
00:28:54,527 --> 00:28:56,034
of that client's portfolio,

793
00:28:57,084 --> 00:28:59,399
And then we can help point out essentially

794
00:28:59,399 --> 00:29:00,277
where there might be issues.

795
00:29:01,076 --> 00:29:02,912
You know, are there issues with risk, other

796
00:29:02,912 --> 00:29:05,147
issues with fees and costs, other issues with

797
00:29:05,147 --> 00:29:06,105
tax efficiency,

798
00:29:07,159 --> 00:29:09,736
is our home country bias? Are there,

799
00:29:10,434 --> 00:29:11,494
you know, not enough

800
00:29:11,873 --> 00:29:13,950
diversification? Is there too much cash sitting idle?

801
00:29:15,003 --> 00:29:17,158
All kinds of analysis that we can essentially

802
00:29:17,158 --> 00:29:17,658
do

803
00:29:18,755 --> 00:29:19,255
for

804
00:29:20,111 --> 00:29:20,670
a client,

805
00:29:21,229 --> 00:29:23,797
but also for the adviser because, pointing out

806
00:29:23,797 --> 00:29:26,349
those issues can help convince the client that,

807
00:29:26,429 --> 00:29:28,423
you know, the adviser can help them.

808
00:29:29,699 --> 00:29:31,613
And so we've kind of digitized that whole

809
00:29:31,613 --> 00:29:32,113
process,

810
00:29:33,459 --> 00:29:35,127
adviser can do it with a client literally

811
00:29:35,127 --> 00:29:37,034
on the fly in a meeting. You know

812
00:29:37,034 --> 00:29:38,861
don't, need to ask clients to bring copies

813
00:29:38,861 --> 00:29:40,546
of their statements. You need to wait until

814
00:29:40,546 --> 00:29:41,819
the next meeting. You don't need to have

815
00:29:41,819 --> 00:29:43,729
pay analyst and put that data into some

816
00:29:43,729 --> 00:29:44,206
system.

817
00:29:44,923 --> 00:29:47,151
It all happens literally within seconds,

818
00:29:48,185 --> 00:29:50,031
and advisors love it. Don't I mean, it's

819
00:29:50,031 --> 00:29:52,102
just kind of night and day, how much

820
00:29:52,102 --> 00:29:53,376
easier it is to explain.

821
00:29:53,933 --> 00:29:55,208
Instead of just like, a generic sales pitch.

822
00:29:55,367 --> 00:29:57,039
Like, oh, here's my name and here's what

823
00:29:57,119 --> 00:29:58,964
I do, and, You know, it... It's a

824
00:29:58,964 --> 00:29:59,782
very personalized,

825
00:30:01,270 --> 00:30:03,814
assessment for a, a either a prospect client

826
00:30:03,814 --> 00:30:05,404
who... You know, you're not doing business with

827
00:30:05,404 --> 00:30:05,563
yet.

828
00:30:06,532 --> 00:30:08,754
Or an existing client where, you know, maybe

829
00:30:08,754 --> 00:30:10,421
you're doing an annual client review with them

830
00:30:10,421 --> 00:30:12,008
and, you know, there's a chance to kind

831
00:30:12,008 --> 00:30:12,802
of win more business,

832
00:30:14,166 --> 00:30:16,652
that's 1 of a whole bunch of different

833
00:30:17,106 --> 00:30:17,423
capabilities,

834
00:30:18,615 --> 00:30:20,545
you know, we've built and our building

835
00:30:21,157 --> 00:30:23,713
that essentially help. Make it easier to capture

836
00:30:23,713 --> 00:30:26,334
wallet share and and and grow grow assets.

837
00:30:26,969 --> 00:30:29,193
So portfolio compare sounds to me like what

838
00:30:29,193 --> 00:30:31,098
we used to call current versus proposed?

839
00:30:31,987 --> 00:30:33,100
But sure. Clients current,

840
00:30:34,054 --> 00:30:36,120
portfolio, show them what you're proposing, show them

841
00:30:36,120 --> 00:30:37,630
how bad what they have is now.

842
00:30:38,266 --> 00:30:40,269
Everyone's gotta show that. And then help them

843
00:30:40,269 --> 00:30:42,201
to sell. So is this part of a

844
00:30:42,417 --> 00:30:43,633
proposal generation,

845
00:30:44,963 --> 00:30:47,032
capability that you have or is this a

846
00:30:47,032 --> 00:30:50,148
a standalone tool Yeah. It is standalone so

847
00:30:50,148 --> 00:30:52,056
you can use it by itself, But as

848
00:30:52,056 --> 00:30:53,805
you are correctly pointing out,

849
00:30:54,600 --> 00:30:57,621
it's really helpful to integrate this capability with...

850
00:30:58,193 --> 00:31:01,058
Proposal and then integrate that with onboarding. So

851
00:31:01,058 --> 00:31:03,605
for example, if we did a diagnostic, and

852
00:31:03,764 --> 00:31:06,324
I brought in my 4 different accounts, and

853
00:31:06,324 --> 00:31:07,913
then we found out, oh, you know, you

854
00:31:07,913 --> 00:31:09,820
got this account at this institution that's, like,

855
00:31:09,979 --> 00:31:10,932
really poorly managed,

856
00:31:12,680 --> 00:31:14,445
different If you go to the proposal step,

857
00:31:14,763 --> 00:31:16,354
then we can show exactly what we would

858
00:31:16,354 --> 00:31:17,945
do for you. And then if you go

859
00:31:17,945 --> 00:31:20,428
to the onboarding and funding step, we can

860
00:31:20,428 --> 00:31:22,503
digitally Aca cat, the accounts you just told

861
00:31:22,503 --> 00:31:23,323
us about

862
00:31:23,940 --> 00:31:26,015
into, you know, the account at this institution.

863
00:31:26,574 --> 00:31:28,091
So all of those pieces,

864
00:31:28,824 --> 00:31:31,451
are seamlessly woven together if you use, you

865
00:31:31,451 --> 00:31:33,362
know, the totality of our ecosystem.

866
00:31:34,079 --> 00:31:36,069
And that is part of, you know, our

867
00:31:36,069 --> 00:31:36,888
view on

868
00:31:37,200 --> 00:31:39,359
know, having an ecosystem, which is the more

869
00:31:39,359 --> 00:31:42,079
of our solutions you're using together, the more

870
00:31:42,079 --> 00:31:44,240
powerful, you know, the whole platform becomes.

871
00:31:44,880 --> 00:31:46,324
You That's 1 of actually the pain pinpoint

872
00:31:46,324 --> 00:31:48,308
that we find a lot inside a bank

873
00:31:48,308 --> 00:31:50,610
is they've got lots of different systems that

874
00:31:50,610 --> 00:31:52,039
do lots of different things, but none of

875
00:31:52,039 --> 00:31:53,229
them talk to each other.

876
00:31:54,358 --> 00:31:55,953
And so you get a very dis disoriented,

877
00:31:56,033 --> 00:31:56,910
you know, experience.

878
00:31:58,904 --> 00:32:00,898
So if you can kind of harmon it

879
00:32:00,898 --> 00:32:02,196
and bring that all

880
00:32:02,733 --> 00:32:04,579
into technology that works well together,

881
00:32:05,373 --> 00:32:07,834
then, you know, the advisers experience is a

882
00:32:07,834 --> 00:32:10,057
lot more efficient and the client isn't left

883
00:32:10,057 --> 00:32:12,041
with, you know, shock on their face about,

884
00:32:12,200 --> 00:32:13,488
like, why they have to do the same

885
00:32:13,488 --> 00:32:14,126
thing 3 times.

886
00:32:15,641 --> 00:32:18,353
But these clarify does sig fig have a

887
00:32:18,353 --> 00:32:19,890
proposal generation capability

888
00:32:20,267 --> 00:32:22,420
that advises can use to generate proposal.

889
00:32:22,993 --> 00:32:25,061
Start to finish, including portfolio compare?

890
00:32:25,937 --> 00:32:26,494
Including, Yes.

891
00:32:28,244 --> 00:32:29,676
Excellent. Can you share how many of your

892
00:32:29,676 --> 00:32:30,551
advisors are using that?

893
00:32:32,958 --> 00:32:34,077
I don't know off the top of my

894
00:32:34,077 --> 00:32:35,136
head. It's probably

895
00:32:35,675 --> 00:32:37,513
pretty close to all 6000.

896
00:32:38,711 --> 00:32:39,850
It's a very

897
00:32:40,244 --> 00:32:42,242
common part of our workflows, you know, not

898
00:32:42,242 --> 00:32:44,799
trying to... That sales process. And what percentage

899
00:32:44,799 --> 00:32:47,437
of your clients are banks versus broker dealers

900
00:32:47,437 --> 00:32:48,236
versus R.

901
00:32:51,607 --> 00:32:55,044
The vast majority of our partners are banks

902
00:32:55,044 --> 00:32:56,242
and wealth management firms.

903
00:32:59,613 --> 00:33:01,072
We tend to

904
00:33:01,611 --> 00:33:02,910
not serve

905
00:33:03,369 --> 00:33:04,408
individual Ra as much.

906
00:33:05,287 --> 00:33:07,045
You know, we we are an enterprise software

907
00:33:07,045 --> 00:33:08,813
company, So we tend to serve, you know,

908
00:33:09,609 --> 00:33:10,723
institutions are a little bit larger.

909
00:33:12,393 --> 00:33:14,803
Sometimes, I cringe when I say that because

910
00:33:15,115 --> 00:33:17,835
our solutions can just as well serve an

911
00:33:17,914 --> 00:33:18,414
Ra,

912
00:33:19,674 --> 00:33:21,434
but our go to market machine, you know,

913
00:33:21,595 --> 00:33:23,515
the the the team at Sig fig that

914
00:33:23,515 --> 00:33:26,391
is out. Talking to the industry and seeking

915
00:33:26,391 --> 00:33:28,773
new clients and onboarding them and integrating all

916
00:33:28,773 --> 00:33:29,567
the technologies,

917
00:33:30,519 --> 00:33:32,663
you know, they tend to focus on, you

918
00:33:32,663 --> 00:33:32,822
know,

919
00:33:33,631 --> 00:33:34,425
institutions that are bigger.

920
00:33:35,616 --> 00:33:37,205
And so 1 day, you know, I'm sure

921
00:33:37,205 --> 00:33:39,349
we will find a scalable way to serve

922
00:33:39,349 --> 00:33:41,390
our. We would love to serve ra, but

923
00:33:41,748 --> 00:33:43,740
our go to market motion that's tended to

924
00:33:43,740 --> 00:33:44,695
focus on, you know,

925
00:33:45,413 --> 00:33:46,209
firms of scale.

926
00:33:49,328 --> 00:33:51,630
And on that note, Mike, you have said

927
00:33:51,630 --> 00:33:54,329
it all were out of time. Our listeners,

928
00:33:54,726 --> 00:33:56,948
find out more information about sig fig.

929
00:33:57,757 --> 00:33:59,026
Yeah. Sig fig dot com,

930
00:33:59,740 --> 00:34:01,486
was where you can kinda fund it all,

931
00:34:01,644 --> 00:34:01,961
and

932
00:34:02,993 --> 00:34:05,294
you know, if anyone is interested in, working

933
00:34:05,294 --> 00:34:05,611
with us.

934
00:34:06,263 --> 00:34:08,257
Feel free to reach out, and we'd love

935
00:34:08,257 --> 00:34:09,294
to have a conversation with you.

936
00:34:10,490 --> 00:34:12,644
Fantastic. Mike, thank you so much for being

937
00:34:12,644 --> 00:34:12,804
here.

938
00:34:13,601 --> 00:34:15,036
Yeah. Thanks for having. It's been fun.

939
00:34:17,201 --> 00:34:19,267
Hey. It's Craig again. Here are my top

940
00:34:19,267 --> 00:34:20,857
3 takeaways from this episode.

941
00:34:22,367 --> 00:34:24,513
There's some new features and products that have

942
00:34:24,513 --> 00:34:27,332
been released. By Sig fig, including the engage

943
00:34:27,547 --> 00:34:29,852
virtual meeting product, which has some pretty cool

944
00:34:29,852 --> 00:34:32,418
features, and their portfolio compare

945
00:34:33,124 --> 00:34:35,821
tool as well as trust and state planning.

946
00:34:36,614 --> 00:34:38,359
They've got some things on the roadmap which

947
00:34:38,438 --> 00:34:40,603
Mike talked about, I was impressed that sig

948
00:34:40,603 --> 00:34:42,601
figure up to 50000000000 in Au,

949
00:34:43,320 --> 00:34:44,598
1500000.0

950
00:34:44,598 --> 00:34:46,696
end investors and 6000

951
00:34:46,835 --> 00:34:47,235
advisors.

952
00:34:48,129 --> 00:34:50,067
Also thought has unified desktop

953
00:34:50,526 --> 00:34:53,403
adviser workstation of the future comments were interesting,

954
00:34:53,803 --> 00:34:55,161
and some of the things they talked about

955
00:34:55,242 --> 00:34:56,600
Ai. Now, Mike, and I disagree read a

956
00:34:56,600 --> 00:34:59,009
little bit about Ai taking jobs or not

957
00:34:59,009 --> 00:35:01,163
taking jobs. Mike said they won't. It just

958
00:35:01,163 --> 00:35:02,120
shift them to something different.

959
00:35:03,077 --> 00:35:04,513
I said, it will take jobs, but it'll

960
00:35:04,513 --> 00:35:06,507
create new jobs, which maybe is a bit

961
00:35:06,507 --> 00:35:07,065
of the same thing.

962
00:35:08,039 --> 00:35:09,800
Well, you've made it the end of an

963
00:35:09,800 --> 00:35:11,880
another episode of the Wealth tech today podcast.

964
00:35:12,039 --> 00:35:13,960
Thanks for listening. Before you go, head to

965
00:35:13,960 --> 00:35:16,851
our website az dot com. Scroll to the

966
00:35:16,851 --> 00:35:18,523
log on the homepage and sign up for

967
00:35:18,523 --> 00:35:20,830
our newsletter. Once a month you'll receive an

968
00:35:20,830 --> 00:35:22,820
email chuck for the Wealth management goodness news,

969
00:35:23,297 --> 00:35:23,775
information updates.

970
00:35:24,491 --> 00:35:25,606
You will not be disappointed.

971
00:35:26,177 --> 00:35:28,405
Thanks, skin and talk to you all again

972
00:35:28,405 --> 00:35:28,882
next time.