WEBVTT 00:00:15.777 --> 00:00:16.711 And welcome to the Concealed Carry 00:00:16.711 --> 00:00:22.714 Podcast, part of the ConcealedCarry.com network, brought to you by HK. 00:00:23.759 --> 00:00:28.081 Today is Thursday, June 13th. Oh, I was going to say 13th, 11th. 00:00:28.081 --> 00:00:30.057 I'm off. Totally off here today. 00:00:30.678 --> 00:00:36.315 June 11th, 2026. As of recording this episode, I'm your host, Riley Bowman. 00:00:36.536 --> 00:00:39.561 Failing at host, doing host duties. Maybe I should have just handed it off to 00:00:39.561 --> 00:00:41.423 Jacob. All right. I hand it off. Jacob. 00:00:42.248 --> 00:00:46.001 And I'm your host, Jacob Paulson. And I'm also joined here today by Riley Bowman. 00:00:46.001 --> 00:00:49.721 There we go. Glad to be here. Thanks for having me. 00:00:49.721 --> 00:00:55.041 Riley's wearing his Boulder Boulder shirt. Riley ran the, I think it's like 00:00:55.041 --> 00:00:57.121 the second largest road race in America or something. 00:00:57.121 --> 00:01:01.879 Yeah, because I think the peach tree one in Atlanta, Georgia is the first biggest. 00:01:02.796 --> 00:01:07.301 Riley likes to run. It's his thing now. And he ran the Boulder Boulder, 00:01:07.301 --> 00:01:08.705 so he's got the shirt to show it. 00:01:08.897 --> 00:01:09.921 There you go. 00:01:09.921 --> 00:01:12.862 It says the shirt shrunk on him. It did. So it's feeling a little tight today. 00:01:14.041 --> 00:01:17.604 I told them my shirt's a little tight because I'm just filling them out more. 00:01:18.045 --> 00:01:22.061 But welcome to the Consile Carry podcast by ConsileCurry.com network. 00:01:22.421 --> 00:01:27.600 And today we're going to be talking about, well, frankly, it's a very self-centered episode. 00:01:27.972 --> 00:01:28.581 Yeah, very much so. 00:01:29.461 --> 00:01:34.073 Some of you are going to be like, I'm out. Skip this one. But stick around because, 00:01:34.944 --> 00:01:37.811 I say it's self-centered because we're going to be talking about us. 00:01:38.427 --> 00:01:46.441 But we're going to be talking about how we have enriched and redone the free 00:01:46.821 --> 00:01:50.507 elements and tools that make up ConcealedCarray.com. 00:01:50.902 --> 00:01:54.931 Over the last, call it, three to six months, we've invested quite a bit of energy, 00:01:54.931 --> 00:01:58.685 time, resources into updating the website. 00:01:58.917 --> 00:02:02.441 It's not crazy different. At first, I think you'd be like, oh, 00:02:02.441 --> 00:02:05.821 this looks kind of like what I remember. But we've made a lot of changes intended 00:02:05.821 --> 00:02:10.910 to make it more valuable, easier to use, and easier to access the tools that we're known for. 00:02:12.421 --> 00:02:15.793 That's the idea here and you know for a long time it's been 00:02:16.554 --> 00:02:21.184 kind of the ethos of our company really since the beginning to create a bunch 00:02:21.184 --> 00:02:30.155 of useful easy to access and you know take benefit from uh resources and tools 00:02:30.904 --> 00:02:33.824 uh through our website so we've had a lot of tools for a long time 00:02:34.704 --> 00:02:38.104 some of the tools we're talking about today i mean they've been around a long 00:02:38.104 --> 00:02:40.744 time but we've done a lot of work. 00:02:40.744 --> 00:02:45.164 I should say really Jacob especially has done a lot of work over the last month 00:02:45.724 --> 00:02:50.716 or two to make some significant changes to the website. We're really excited about it. 00:02:51.540 --> 00:02:55.984 Changes to some of these tools to make them easier, better, all that. 00:02:56.384 --> 00:02:59.892 Just much easier to use and follow and get the benefit from them. 00:03:01.464 --> 00:03:05.348 So I think most of the things we'll talk about today are actually available for free. 00:03:06.376 --> 00:03:08.674 Yeah, I think all of them are. I mean, there's a couple of things that I'll 00:03:08.674 --> 00:03:11.694 call freemium. where there's sort of like an upgraded version or something. 00:03:11.694 --> 00:03:16.337 But yeah, I think it's, yeah, I like what you said about our ethos. 00:03:16.726 --> 00:03:18.636 Our ethos is to be useful. 00:03:19.541 --> 00:03:22.524 That's kind of been the way we've been doing it for a long time. 00:03:22.524 --> 00:03:25.834 And I'm excited about what we've achieved with the website. I think our next 00:03:25.834 --> 00:03:28.359 phase is to kind of make some of these same changes in our app, 00:03:28.742 --> 00:03:32.585 but that's for another project, another day. 00:03:33.264 --> 00:03:37.374 That is to say it's in progress, but today we want to share with you the changes 00:03:37.374 --> 00:03:40.414 that have been made on the website so that you can take advantage of them so 00:03:40.414 --> 00:03:42.918 you can get all the benefit out of them yep exactly. 00:03:43.708 --> 00:03:48.566 Today's episode sponsored, brought to you by us, ConcealedCarry.com. 00:03:48.566 --> 00:03:49.356 Yeah, that seems fitting. 00:03:50.447 --> 00:03:53.466 We hope that you'll visit our website. You can see it right there on the screen 00:03:53.466 --> 00:03:55.926 if you're watching. ConcealedCarry.com right in the front center there. 00:03:56.936 --> 00:04:00.233 And, of course, right here and all that. So ConcealedCarry.com. 00:04:00.599 --> 00:04:05.396 Check it out. Check out all these free resources and our online store and everything 00:04:05.396 --> 00:04:06.485 that we're going to talk about here today. 00:04:06.944 --> 00:04:10.171 But also along with that, many of you probably already know, 00:04:10.403 --> 00:04:13.206 many of you listening and watching are probably our members already. 00:04:13.206 --> 00:04:16.626 But we hope that you'll also consider taking a look at Guardian Nation membership, 00:04:17.253 --> 00:04:20.359 which is the membership that we have at concealedcarry.com. 00:04:20.626 --> 00:04:26.956 Guardian Nation membership is within that and is an opportunity for you to get 00:04:26.956 --> 00:04:33.196 even more access to more resources, more tools, more content, more gear even. 00:04:33.196 --> 00:04:38.736 And, you know, we still ship our quarterly boxes to members and a bunch of other 00:04:38.736 --> 00:04:44.159 great benefits, discounts and so forth are a part of Guardian Nation membership. 00:04:44.508 --> 00:04:49.746 So if you appreciate what you can already do for free on our website and you 00:04:49.746 --> 00:04:53.464 want to take it to the next level, then consider Guardian Nation membership. 00:04:54.216 --> 00:04:58.246 That's the next level. So if you want to learn specifically about Guardian Nation 00:04:58.246 --> 00:05:00.906 membership, you can go to GuardianNation.com to learn more. 00:05:01.573 --> 00:05:05.626 You can also just see it if you're on concealedcarry.com and you navigate in 00:05:05.626 --> 00:05:07.988 the top bar there, you'll see Guardian Nation membership mentioned. 00:05:08.499 --> 00:05:09.646 I think up in the right corner. 00:05:09.856 --> 00:05:12.707 Throughout, yeah, up in the right-hand corner, anywhere on concealedcarry.com. 00:05:13.114 --> 00:05:14.136 If you're signed in, it'll tell you. 00:05:14.776 --> 00:05:18.266 If you're a member, it'll say active member. If something has happened to your 00:05:18.266 --> 00:05:22.744 membership, it'll say something like renewal failed or whatever the thing is. 00:05:23.098 --> 00:05:27.092 But otherwise, it'll just say join Guardian Nation. And you click on that and learn more. 00:05:27.880 --> 00:05:33.180 Project 1868, I appreciate you being here. You've been a regular for quite some time. 00:05:34.470 --> 00:05:39.264 He asked the question on YouTube, who are the top 10 handgun instructors in America? 00:05:39.815 --> 00:05:43.670 And unfortunately, that's not the topic that we're going to get into here today. 00:05:43.670 --> 00:05:47.310 I also don't think it's answerable. If you said who are the top 50, 00:05:47.310 --> 00:05:50.440 that actually would be easier to answer. Maybe another day. That's fair. 00:05:50.440 --> 00:05:57.444 Yeah, yeah. Top 10. Yeah, that's definitely a debate for sure if we were to go through that. 00:05:59.464 --> 00:06:02.970 All righty. Let's jump into the topic, Jacob. 00:06:03.307 --> 00:06:06.030 In fact, folks, you can reference it. It'll be in the show notes, 00:06:06.030 --> 00:06:11.320 too. There's a link to, you know, Jacob did a write-up summarizing the different 00:06:11.320 --> 00:06:15.110 improvements that have been made to the website and talking about all these 00:06:15.110 --> 00:06:16.690 different resources and things available. 00:06:16.997 --> 00:06:21.400 So that's available in article form. You can go to concealedcarry.com and title 00:06:21.400 --> 00:06:25.043 the article. It's New and Easy Resources for Concealed Carriers. 00:06:25.519 --> 00:06:28.550 We're going to go through this step by step, kind of talk about all these major 00:06:28.550 --> 00:06:32.171 changes and improvements to concealedcarry.com. 00:06:32.793 --> 00:06:38.249 So first up, core menu navigation changes. So check this out. 00:06:39.375 --> 00:06:42.440 Yeah, you know, our menu has been, for those who are watching visually, 00:06:42.440 --> 00:06:46.510 or if you want to go watch the video of this podcast, you'll see that Riley's 00:06:46.510 --> 00:06:48.704 sharing the screen and you can see what we're talking about. 00:06:49.366 --> 00:06:53.450 But for those who have been with us a long time, I could tell you many, 00:06:53.910 --> 00:07:00.622 many company meetings have been had where we've discussed how difficult our 00:07:00.860 --> 00:07:02.430 site navigation has been. 00:07:03.547 --> 00:07:05.990 And in the article, you can see the old versus the new. Of course, 00:07:05.990 --> 00:07:07.568 if you just go to the website, you'll just see the new. 00:07:08.085 --> 00:07:12.131 But man, it's hard because we try to be a lot of things to a lot of, 00:07:12.386 --> 00:07:15.350 well, I shouldn't say to a lot of people, But we try to be like a one-stop shop 00:07:15.350 --> 00:07:19.190 for concealed carriers that's led to a world where our menu was... 00:07:20.327 --> 00:07:23.207 It looked like somebody vomited into the header of our website. 00:07:23.207 --> 00:07:27.839 There was just so much going on. And now we've cleaned that up a lot. 00:07:28.717 --> 00:07:30.337 Do you want me to kind of keep going? 00:07:30.937 --> 00:07:37.017 Yeah. No, I mean, if I was just to, I guess, comment on it, this is a commentary 00:07:37.017 --> 00:07:39.267 show after all, is exactly right. 00:07:39.267 --> 00:07:42.799 That we've had all these resources. We're talking 00:07:44.097 --> 00:07:47.237 learning resources, stuff to learn, to teach you stuff, 00:07:47.637 --> 00:07:53.427 laws legal resources uh summaries of different you know state laws the reciprocity 00:07:53.427 --> 00:07:57.407 maps business directory of course we have our online store which is really important 00:07:57.407 --> 00:07:59.917 it's actually you know a big chunk of what keeps us in business 00:08:00.997 --> 00:08:04.797 is the ability to sell product and you guys buy product which we appreciate uh 00:08:05.315 --> 00:08:10.557 video content uh our editorial content i mean you take all that and you're like 00:08:10.557 --> 00:08:16.089 how do you put this in a format that uh makes sense that's navigable 00:08:16.269 --> 00:08:20.065 Yeah it was brutal So before we kind of had like two menus, basically, 00:08:20.737 --> 00:08:25.394 what we used to call like a primary menu and a top menu. And it was just a mess. 00:08:26.257 --> 00:08:29.017 It was just so much. And it felt like we can't get rid of any of it. 00:08:29.017 --> 00:08:31.587 I was like, well, all these things are important. You can't get rid of it. 00:08:31.587 --> 00:08:35.757 So what we basically did is consolidate it and add some things too, 00:08:35.757 --> 00:08:42.097 but mostly kind of consolidated all the menu items into what I call six core hubs. 00:08:42.983 --> 00:08:45.607 So these hubs, I mean, everything that was there before is still there. 00:08:45.607 --> 00:08:47.117 Is just part of one of these six hubs. 00:08:47.488 --> 00:08:51.157 And so when you land on the homepage, all you see is one menu. 00:08:51.157 --> 00:08:53.769 It's really clean. It's a lot easier to manage. 00:08:54.517 --> 00:09:00.044 If you're on a mobile device, then when you open that up, you'll see sub-menu items of each of those. 00:09:00.317 --> 00:09:04.937 But on a desktop, when you click on one of those, it will then create a secondary, 00:09:04.937 --> 00:09:08.402 what I call a hub menu, a menu specific to that hub. 00:09:08.809 --> 00:09:11.165 So it's pretty, a lot simplified. 00:09:11.363 --> 00:09:14.010 Do you want to walk us through as an example here? Yeah. 00:09:14.614 --> 00:09:16.741 So, you know, shop is pretty straightforward. I don't think we need to get into 00:09:16.741 --> 00:09:20.851 that, how that works. But though we have made some pretty significant improvements 00:09:20.851 --> 00:09:22.607 in the shop, though it's worth mentioning, you should check it out. 00:09:23.002 --> 00:09:26.011 But like we created a Learn Hub, for example. So before, yeah, 00:09:26.011 --> 00:09:28.431 we had a link for our articles. We had a link for our podcasts. 00:09:28.431 --> 00:09:32.401 We had a link for videos. We had a link for courses. Now it's like, 00:09:32.401 --> 00:09:33.660 hey, all that is in the Learn Hub. 00:09:33.904 --> 00:09:36.568 And it's not just like, hey, here's all this stuff in the Learn Hub. 00:09:36.835 --> 00:09:42.123 We actually created a experience that it makes it easier to consume that stuff. 00:09:42.454 --> 00:09:46.241 So when you land in the Learn Hub, you can see some featured content. 00:09:46.241 --> 00:09:49.921 You can immediately filter by a type of content. Like, oh, I just want to see 00:09:49.921 --> 00:09:53.401 articles or I just want to see a podcast episode. Okay, no problem. Click here. 00:09:53.441 --> 00:09:55.061 For instance, I can click on articles. 00:09:55.061 --> 00:09:58.441 Boom, yeah, and you're just going to get articles that way. But within the Learn 00:09:58.441 --> 00:10:02.221 Hub page, it's really cool because you can even look by topics. 00:10:02.221 --> 00:10:04.901 If you scroll down a little bit past kind of the initial stuff, 00:10:05.226 --> 00:10:09.341 you know, we have, I think right now, how many do we have? Like 12 topics or 00:10:09.341 --> 00:10:12.451 something? I think there's nine there. Nine. So we have kind of nine initial 00:10:12.451 --> 00:10:14.781 topics. We can add these, and we might as we go. 00:10:14.990 --> 00:10:17.441 But kind of like, hey, no, I want to start with beginner content, 00:10:17.441 --> 00:10:20.377 or I want to start with gear. I'm interested in medical or the legal stuff. 00:10:20.795 --> 00:10:24.597 And by doing that, it will further kind of filter it down. 00:10:24.922 --> 00:10:27.831 And you still can say, okay, I'm just interested in legal. Now I just want to 00:10:27.831 --> 00:10:29.787 see articles, or I just want to see videos about legal. 00:10:30.240 --> 00:10:35.201 And it'll just keep on. You can keep filtering it down. So it makes it easier to get to stuff. 00:10:36.515 --> 00:10:40.541 This website's been around for over a decade, we have thousands of blog posts. 00:10:40.541 --> 00:10:46.061 We have near a thousand podcast episodes and we have well over 2000 videos. 00:10:46.061 --> 00:10:49.977 And so, you know, just trying to make it easier to get to what you're looking for. 00:10:51.016 --> 00:10:54.023 Yeah, so I've just been poking around here, those that are viewing online, 00:10:55.377 --> 00:10:56.897 either live or after the fact. 00:10:56.897 --> 00:11:01.217 I know some of you are listeners only, so we're just doing the best we can to explain this to you. 00:11:01.217 --> 00:11:04.077 But if you go to the website, you can explore this for yourself and kind of 00:11:04.077 --> 00:11:05.637 see what we're talking about. 00:11:05.637 --> 00:11:08.457 But I've just been, you know, kind of navigating through some of these different 00:11:09.109 --> 00:11:13.147 topics, if you will, under the Learn Hub podcast. 00:11:13.147 --> 00:11:16.367 You know, you're on the podcast right now, so you can click on that. 00:11:16.367 --> 00:11:18.917 You can see all the recent episodes, just like you could before. 00:11:18.917 --> 00:11:22.094 It's just a lot more better organized than it used to be. 00:11:23.017 --> 00:11:26.181 I can click on courses, but that's going to kind of, we'll come back to that. 00:11:26.344 --> 00:11:29.377 Yeah. Courses and videos we'll come back to. Yeah. But even like the podcast 00:11:29.377 --> 00:11:33.557 is consolidated. Like we used to have a separate website for the podcast and 00:11:33.557 --> 00:11:36.462 it just like, why, why are we doing this? Like, why are we making it harder? 00:11:36.839 --> 00:11:40.554 So just consolidating that down, making it simpler, putting it all in one place. 00:11:41.030 --> 00:11:45.024 Those are all elements that we've been talking about the learn hub. There's a train hub. 00:11:45.448 --> 00:11:48.317 You know, the train hub is cool. Like the train hub just kind of breaks down 00:11:48.317 --> 00:11:50.556 all the training resources you can get to on our website. 00:11:50.893 --> 00:11:55.525 We created kind of a sub page just for dry fire because we think that's an important part of training. 00:11:56.197 --> 00:11:59.807 We, you know, within the train hub, you can go right to our class directory 00:12:00.121 --> 00:12:03.511 where you can find classes that are being offered by instructors that are part of our network. 00:12:04.317 --> 00:12:07.011 You can from there go, of course, to online courses, which we'll talk more about. 00:12:07.360 --> 00:12:09.937 And, of course, the Guardian Conference is covered in the train hub. 00:12:10.396 --> 00:12:15.858 So just, again, easier to kind of say, well, why am I at this website right now? 00:12:16.084 --> 00:12:19.823 Oh, I want to learn stuff. Okay, cool. Like go to the Learn Hub and then go from there. 00:12:20.131 --> 00:12:26.317 Oh, I want to train. Okay, cool. Like what kind of training are you looking for? Here you go. 00:12:26.317 --> 00:12:27.607 Yeah, that's exactly... 00:12:28.125 --> 00:12:32.537 How i how i read this you know if i was trying to view this as uh you know it's 00:12:32.664 --> 00:12:35.381 obviously not fresh to my eyes since this is our website but 00:12:35.730 --> 00:12:40.554 if i was coming to it it's like okay train oh you know how do i want to train 00:12:40.554 --> 00:12:43.894 what am i looking for here well there's lots of different ways in person well 00:12:43.894 --> 00:12:47.972 great awesome online courses awesome dry fire hey you know we're 00:12:48.373 --> 00:12:52.124 so often i've been on other websites of other companies including competitors 00:12:52.124 --> 00:12:54.648 of ours and you you see training you think 00:12:55.083 --> 00:12:59.214 i'm going to find training courses both virtual or in person something to that 00:12:59.214 --> 00:13:03.394 effect but i like the idea that we've got this dry fire category as part of 00:13:03.394 --> 00:13:06.855 this with dry fire specific training resources 00:13:07.209 --> 00:13:11.081 all under this this portion of the of the hub the website hub 00:13:11.301 --> 00:13:17.044 Yeah i think we've invested far more into dry fire i think our commitment to 00:13:17.044 --> 00:13:20.934 it as a concept is pretty deep if you haven't been following along. 00:13:22.261 --> 00:13:24.634 Agreed, agreed. What else? 00:13:25.294 --> 00:13:29.860 So the legal hub, on the menu it's just called laws, but I call it the legal hub. 00:13:30.371 --> 00:13:34.134 And this, again, is taking several resources that are popular on concealedcare.com, 00:13:34.134 --> 00:13:36.785 in fact, some of the most popular pages on concealedcare.com, 00:13:37.157 --> 00:13:38.231 and putting them in one place. 00:13:38.590 --> 00:13:41.124 So now when you land on this legal hub, the first thing you'll see is, 00:13:41.124 --> 00:13:42.288 hey, you're looking for your state laws? 00:13:42.573 --> 00:13:45.044 So that's the number one thing people are looking for. So trying to make that 00:13:45.044 --> 00:13:48.284 as easy as possible, like, oh, hey, pick your state. You're in Ohio, 00:13:48.284 --> 00:13:50.601 Texas, whatever it is, click here and see it. 00:13:50.978 --> 00:13:55.264 And that page has been dramatically improved too. So trying to make it easier. 00:13:55.264 --> 00:13:58.404 So we've kind of taken a lot of the top questions people have about their state 00:13:58.404 --> 00:14:02.279 laws, and we pulled those out of kind of this list format and put it at the very top. 00:14:02.657 --> 00:14:03.864 And then immediately, here's your 00:14:03.864 --> 00:14:06.569 reciprocity map. Let's talk more about reciprocity maps here in a bit. 00:14:06.993 --> 00:14:11.744 And then a lot more color coding, a lot more things designed to make it easier 00:14:11.744 --> 00:14:15.954 to navigate the laws. In fact, something we've done, and we're still kind of 00:14:15.954 --> 00:14:17.796 taking advantage of it from the back end. 00:14:18.208 --> 00:14:20.604 In fact, I don't know if you know this, Riley, but we've basically made this 00:14:20.604 --> 00:14:23.119 now for every legal topic we –. 00:14:24.796 --> 00:14:29.504 We keep track of, we've created the option of a short and a long answer. 00:14:30.479 --> 00:14:33.399 So if your question is, you know, does Texas allow open carry? 00:14:33.927 --> 00:14:37.243 Well, we could have a short answer like yes. Yeah, right. But then we could 00:14:37.243 --> 00:14:40.873 have a long answer like, but only if you have the, you know, 00:14:40.873 --> 00:14:42.643 license to carry LTC, whatever. 00:14:43.163 --> 00:14:45.273 So, you know, that's the kind of thing that we're trying to do. 00:14:45.273 --> 00:14:48.543 And this is important because the same information is in our mobile app. 00:14:48.543 --> 00:14:51.643 It's also available in a book format if people want to buy these believe it 00:14:51.643 --> 00:14:56.543 or not from us in a printed version so sometimes we want us of the long version 00:14:56.543 --> 00:15:00.136 of the answer to any given law and sometimes we want the short version. 00:15:00.437 --> 00:15:04.023 Yeah and by the way we and we've had this kind of interactive version for a 00:15:04.023 --> 00:15:07.263 while but as was mentioned you can choose from this drop down and find your 00:15:07.263 --> 00:15:10.190 state you can also click right here browse the interactive map 00:15:10.567 --> 00:15:13.603 and it's a quick way of you know if i wanted to go to utah for instance i can 00:15:13.603 --> 00:15:17.133 just click on the state of utah there it's going to take me to that same page 00:15:17.133 --> 00:15:21.202 where i can see okay here's my map here's is the reciprocity for Utah. 00:15:21.602 --> 00:15:24.883 Okay, so green states are states presumably where 00:15:25.963 --> 00:15:29.733 my permit's honored, I can carry, or it's constitutional carry, 00:15:29.733 --> 00:15:33.603 or constitutional carry is, in this case, South Carolina, for instance, 00:15:33.603 --> 00:15:37.723 is specifically called out there as permitless carry, and it's in a yellow 00:15:38.193 --> 00:15:40.093 color there, as opposed to these 00:15:40.093 --> 00:15:44.544 other states that are green that presumes there's reciprocity involved. 00:15:45.427 --> 00:15:49.308 And then we got our, all of our different like kind of legal topics, 00:15:49.308 --> 00:15:52.478 if you will, or questions, or I don't know exactly how you want to, 00:15:52.971 --> 00:15:54.348 you know, categorize those. 00:15:54.348 --> 00:15:56.998 I call it, I think for me, it's legal reference material. Yeah. 00:15:57.248 --> 00:16:01.883 So we're keeping track of things like, are there any laws relative to guns for hotels? 00:16:02.201 --> 00:16:05.348 Yeah. What about transportation in your vehicle? What about open carry? 00:16:05.348 --> 00:16:09.008 What about campus carry? You know, what, do you have a duty to notify? 00:16:09.488 --> 00:16:11.888 What is the deal with suppressors? You know, all that kind of stuff we're keeping 00:16:11.888 --> 00:16:14.084 track of for all 51 states. 00:16:14.519 --> 00:16:19.368 And 51 because we include D.C. And so, yeah, just making it easier to read, 00:16:19.368 --> 00:16:21.102 easier to find the information. 00:16:21.334 --> 00:16:25.898 So that's the first thing you find in the legal hub because we think it's based 00:16:25.898 --> 00:16:28.150 on our data, what people are looking for immediately. 00:16:28.440 --> 00:16:30.798 But there's other things in the legal hub from there. If you just want to learn 00:16:30.798 --> 00:16:32.050 about constitutional care, you can. 00:16:32.265 --> 00:16:36.155 If you want to see our self-defense insurance comparison chart thing, 00:16:36.578 --> 00:16:38.788 you can, and that's substantial. 00:16:39.248 --> 00:16:41.269 That's actually one of the most popular pages on our website, 00:16:41.443 --> 00:16:45.150 Right. People researching, you know, USCCA versus CCWSA versus, 00:16:45.150 --> 00:16:47.538 you know, whatever, second call defense, et cetera. 00:16:47.904 --> 00:16:48.090 Yep. 00:16:48.299 --> 00:16:51.688 So that's available from the Legal Hub. Also from Legal Hub, 00:16:52.030 --> 00:16:56.518 we actually have state-specific websites you can go to. So if you want to go 00:16:56.518 --> 00:16:59.898 to the Colorado sub-site, we call them sub-sites, you know, the Colorado site 00:16:59.898 --> 00:17:01.277 or the Texas site or whatever, you can do that. 00:17:01.748 --> 00:17:05.770 You immediately will see also a thing there called gun law topics. 00:17:06.032 --> 00:17:09.851 So sometimes instead of researching a thing by state, oh, I want to know about Colorado. 00:17:10.153 --> 00:17:13.520 Sometimes you want to know by topic. I want to learn more about duty to retreat, 00:17:14.072 --> 00:17:18.135 or I want to know about duty to notify. And so from this topic page, 00:17:18.443 --> 00:17:21.490 you can click on any one of those topics, and you'll get a quick summary of all 50 states. 00:17:21.769 --> 00:17:26.622 You get a nice map, and it breaks it down state by state. What's the deal in that state? 00:17:27.005 --> 00:17:32.038 You'll also, from those pages, get any articles or videos that we've published 00:17:32.038 --> 00:17:35.328 that tag that particular topic at the very bottom. 00:17:35.328 --> 00:17:37.398 And that's true on the state pages, too, by the way. I didn't mention that. 00:17:37.398 --> 00:17:40.808 But if you're on the Texas page, for example, then you're also going to get 00:17:40.808 --> 00:17:43.259 any articles we've published that tag Texas. Yeah. 00:17:44.774 --> 00:17:47.750 So I just clicked through on a couple of those that you were talking about, 00:17:47.750 --> 00:17:50.549 some of these different topics. State parks, yes, this is an interesting one here, right? 00:17:50.874 --> 00:17:56.336 Which is kind of an interesting thing that I don't think a lot of people understand. 00:17:56.708 --> 00:18:00.560 But basically, state by state, you're going to have different states that either 00:18:00.560 --> 00:18:05.770 permit or don't permit carrying of a firearm open or concealed or otherwise 00:18:06.791 --> 00:18:10.187 in state parks within that particular state. 00:18:10.396 --> 00:18:12.680 And so you can see right here, I've pulled this up. This is, 00:18:12.680 --> 00:18:17.600 I think, very relevant right now because it's June. Some people are going outdoors, going to parks. 00:18:17.900 --> 00:18:21.100 And if you know your laws because you pay attention to stuff, 00:18:21.100 --> 00:18:24.090 then you would also know that this impacts national parks in those states, 00:18:24.090 --> 00:18:27.380 right? So I don't know if I can name more than one or two. 00:18:28.040 --> 00:18:31.790 I can name two Colorado State Parks, but I can name all five national parks 00:18:31.790 --> 00:18:34.887 in Colorado. So it impacts all of that. 00:18:35.561 --> 00:18:37.640 Yep, good stuff. Yeah, so Legal Hub is really cool. 00:18:38.560 --> 00:18:42.474 I think it just makes it a lot easier to find answers to legal questions. 00:18:42.846 --> 00:18:45.608 And people are looking for that all the time. We're dealing with this all the time. 00:18:46.061 --> 00:18:50.066 And so these pages are much more easier to find, much more easier to read and consume. 00:18:50.900 --> 00:18:55.210 A lot of effort went to making sure that they're easy to navigate and read also 00:18:55.210 --> 00:18:58.988 on a mobile device because that represents a significant amount of our web traffic. 00:19:00.080 --> 00:19:03.634 So, so far we've talked about the, the learn hub, the train hub, 00:19:03.634 --> 00:19:07.023 the laws hub. What's under resources here? 00:19:07.615 --> 00:19:11.114 So resource kind of a catch all of things that don't make sense anywhere else 00:19:11.114 --> 00:19:13.434 on the website, but, you know, there are things that we make available. 00:19:13.434 --> 00:19:17.044 So, you know, like we have free downloadable things. We have a ton of targets 00:19:17.044 --> 00:19:20.804 you can download and print off your printer and other downloadable resources. 00:19:20.804 --> 00:19:24.144 We have, you know, links there to our mobile app, the state specific resources 00:19:24.144 --> 00:19:25.093 I mentioned earlier as well. 00:19:25.552 --> 00:19:29.594 And our business directory, which is something we probably don't talk about 00:19:29.594 --> 00:19:34.164 very much, but maybe this is a good segue because it's listed also in my little 00:19:34.164 --> 00:19:36.831 article about things that have had a significant makeover. 00:19:37.744 --> 00:19:41.204 So maybe we come back to it, but I think that that's part of the resources hub. 00:19:42.265 --> 00:19:47.864 And the last hub is the help hub. So help is important because we get a lot 00:19:47.864 --> 00:19:50.714 of the same kinds of questions all the time, questions about how do I apply 00:19:50.714 --> 00:19:52.660 for my permit or how do I renew my permit? 00:19:53.014 --> 00:19:55.963 But we also get questions that are specific to us, things like, 00:19:56.253 --> 00:20:00.524 hey, how do I check my order status? Or how do I download this course or this, 00:20:01.164 --> 00:20:05.274 e-book that I purchased from you guys? Or how do I return a product or exchange 00:20:05.274 --> 00:20:07.091 something because I got the wrong size belt? 00:20:07.573 --> 00:20:10.574 We get a lot of those. People should read the instructions when they order a 00:20:10.574 --> 00:20:12.026 belt. Just throw that out there. 00:20:12.670 --> 00:20:14.744 So those kinds of things are all in the help. 00:20:15.544 --> 00:20:19.144 The contact form is going to be in the help hub. So yeah, shop, 00:20:19.144 --> 00:20:22.364 learn, train, laws, resources, and hub. Those are the four links in the menu 00:20:22.364 --> 00:20:26.404 now, basically beyond, you know, being able to go right to your cart or go to 00:20:26.404 --> 00:20:27.368 your user dashboard. Right. 00:20:28.396 --> 00:20:32.944 Very good. Very good. Let's talk next about the user dashboard, 00:20:33.304 --> 00:20:36.726 which is kind of another major improvement for the site. 00:20:37.805 --> 00:20:41.372 User dashboard. So we used to have this big, huge, gaudy, ugly, 00:20:41.372 --> 00:20:44.089 red button link that said user dashboard. 00:20:44.507 --> 00:20:47.653 And now we just have that little profile icon that everybody knows what it means. 00:20:48.402 --> 00:20:52.332 So click on your user dashboard. And I guess visually you're going to have to 00:20:52.332 --> 00:20:54.912 log in if you want people to see what it looks like. Yeah, so what I'm going 00:20:54.912 --> 00:20:56.092 to do is actually go to the article where. 00:20:56.092 --> 00:20:58.137 There's a little image 00:20:58.544 --> 00:21:02.232 That we can see. Right in the middle. Oh, geez. So the user dashboard is really, 00:21:02.232 --> 00:21:05.602 really cool because I just think our old user dashboard sucked. 00:21:05.602 --> 00:21:07.187 I mean, it just really wasn't very good. 00:21:08.232 --> 00:21:12.552 I thought it sucked really bad. So it was hard to navigate. You were like, 00:21:12.552 --> 00:21:15.212 if you were looking for order status, hey, where's that order I ordered? 00:21:15.212 --> 00:21:18.362 Or, you know, can I get the tracking number? I lost the email, whatever. 00:21:19.192 --> 00:21:21.932 That's one thing that you, you know, might be doing user dashboard. 00:21:21.932 --> 00:21:25.482 You might be looking up courses that you're in progress that you've been working 00:21:25.482 --> 00:21:26.924 on, online courses, things like that. 00:21:27.313 --> 00:21:30.562 You might be, you know, looking to see when your permits expire because, 00:21:30.562 --> 00:21:33.995 you know, they're in your wallet. But, you know, you can also keep track of that on our website. 00:21:34.343 --> 00:21:36.729 So you can get renewal reminder emails. 00:21:38.023 --> 00:21:41.362 Do I have store credit? Do I have open coupons I can use? What guardian level 00:21:41.362 --> 00:21:46.834 am I at? Which is sort of like a curriculum-based educational progress thing that we keep track of. 00:21:47.177 --> 00:21:50.132 What badges have I earned? What are my payment methods? I want to swap out my 00:21:50.132 --> 00:21:52.413 payment method. I want to change my default shipping address. 00:21:53.875 --> 00:21:57.782 Things like that. Or maybe I want to use access to my business listings that 00:21:57.782 --> 00:22:00.847 I've listed. These are all things that previously were kind of everywhere. 00:22:01.091 --> 00:22:03.192 And you can still navigate to those things independently. 00:22:03.532 --> 00:22:07.172 But we built this sort of like, I'll call it like landing dashboard page. 00:22:07.172 --> 00:22:09.021 It's got all that stuff in one place. 00:22:09.363 --> 00:22:12.846 So it's just much easier to just find your stuff. 00:22:13.392 --> 00:22:16.622 Just find your stuff, figure out what's going on. A really common thing that 00:22:16.622 --> 00:22:20.462 we used to deal with a lot on the customer service side was Guardian Nation 00:22:20.462 --> 00:22:25.162 members trying to change their payment method or change their shipping address or things like that. 00:22:25.162 --> 00:22:29.292 And so it became very apparent, like, our site is not user-friendly in that regard. 00:22:29.605 --> 00:22:33.692 So all that kind of stuff got overhauled. I mean, just it's much cleaner. 00:22:34.970 --> 00:22:35.197 This is, 00:22:37.217 --> 00:22:40.847 that's really what it comes down to, is making it so much easier to see, 00:22:40.847 --> 00:22:44.207 to understand what you're looking at, and to have it all in one place. 00:22:44.207 --> 00:22:48.537 Like you said, this is fantastic. I mean, yeah, like you, one good example, 00:22:48.537 --> 00:22:49.467 this happens all the time. 00:22:49.467 --> 00:22:52.327 People need to update payment methods, and I think that was very hard for them 00:22:52.327 --> 00:22:55.717 to do before, and now you can just see it is right here. It's easy to find, 00:22:55.717 --> 00:23:00.743 easy to navigate, easy to manage. You can come in here and add a new payment 00:23:00.847 --> 00:23:04.007 method or delete one if you need to or whatever. 00:23:04.007 --> 00:23:07.537 So yeah, just quickly, in case anyone's concerned with their privacy, 00:23:07.537 --> 00:23:09.665 you should know we don't store your credit card info on the site. 00:23:10.222 --> 00:23:14.106 All that's stored on a third party merchant provider system. 00:23:14.797 --> 00:23:20.117 So the site is just referencing your data from there. And all that it'll ever 00:23:20.117 --> 00:23:22.088 pull back for you to see is the last four numbers. 00:23:22.390 --> 00:23:24.311 So you can say, oh, that's the card we're talking about. 00:23:24.636 --> 00:23:27.247 But something, you know, a tool that's actually in here that most people don't 00:23:27.247 --> 00:23:30.097 know, it's always been there, but it's just, I think, no one knew to look for 00:23:30.097 --> 00:23:32.815 it or didn't see it before. But you can keep track of your permits in here. 00:23:33.100 --> 00:23:35.487 Yeah. So you can go in, you can say, oh, I have a permit from such and such 00:23:35.487 --> 00:23:36.889 state. Maybe you have multiple permits. 00:23:37.301 --> 00:23:41.517 I have two currently. And so, you know, you can see that in the little example. 00:23:41.517 --> 00:23:43.337 And in the article, you can see my Colorado permit. 00:23:43.677 --> 00:23:45.899 When you put in your permit, you can say if it's resident or non-resident. 00:23:46.276 --> 00:23:50.337 And you can also indicate the expiration date. And our system will email you 00:23:50.657 --> 00:23:54.583 at 120, 90, 60, and 30 days before that expiration date. Be like, 00:23:54.867 --> 00:23:56.522 hey, yo, renew your permit, man. 00:23:57.265 --> 00:24:03.197 Very cool. Fantastic. All right. Let's now talk about... 00:24:04.439 --> 00:24:07.991 We talked about the hubs, actually. So we talked about navigation. 00:24:07.991 --> 00:24:12.221 Well, I'm going to make two other quick comments about the navigation. One is the search bar. 00:24:12.221 --> 00:24:14.651 And I think that might be something we brought up a month or two ago. 00:24:14.651 --> 00:24:19.361 But the new search is huge. I mean, I don't know. Like, there was just some 00:24:19.361 --> 00:24:21.761 day where I don't know if I hit my head on something. And I was like, 00:24:21.761 --> 00:24:24.234 oh, wait a minute. How come we don't have a search bar that's any good? 00:24:25.121 --> 00:24:28.161 But the search bar on concealedcarry.com is so much better than it used to be. 00:24:28.161 --> 00:24:29.325 So please take advantage of that. 00:24:29.812 --> 00:24:33.800 But also, I'll add that that navigation now is universal across everything. 00:24:34.329 --> 00:24:37.861 So it used to be that we kind of had one navigation for the main site, 00:24:37.861 --> 00:24:41.771 but then if you went to alaska.concilledcarrie.com or you went to the business 00:24:41.771 --> 00:24:46.936 directory, these are kind of these, we call them sub-sites, and the navigation looked different. 00:24:47.249 --> 00:24:50.969 And it was maybe a little bit confusing. You're like, wait, what happened? I thought I was here. 00:24:51.277 --> 00:24:58.285