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Emily: Welcome back to the show.

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I hope that you are so, so well.

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Today I'm talking to you about really
how to improve your website when

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it comes to the type of content you
wanna think about having on there.

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And I actually recorded a podcast episode
way back when I first started my podcast.

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It was episode number 16, and
it was about the four types of

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content that every business needs.

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So you might wanna actually go
back and listen to that one for

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an overview of content for your
business, for your marketing.

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And in this episode, I'm applying
those four types of content

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categories that I teach and share
about to your website specifically.

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Now before we get into all the
juicy tips, I want to remind you,

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well, actually, I wanna let you know
that applications have just opened

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to the Elevate Business Retreat.

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So applications have just opened.

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Now the Elevate Business Retreat
is a retreat I offer  exclusively

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to my beautiful, amazing,
wonderful, smart members of the

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modern marketing collective.

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But I wanna let you know about
it just in case it peaks your

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curiosity and your interest.

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Now, the retreat is an amazing, magical,
wonderful, immersive few days away from,

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well, the day-to-day of life of working
in your business of the distractions,

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the busyness, the getting stuff done.

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To step away from that and to be in
a beautiful place and space around

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myself and a group of eight other
business owners, all women, to immerse

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yourself in ideas and strategy,
talks and thinking and dreaming up

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the next level of your business.

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To take part in workshops that I run and
design and curate, especially for this

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retreat, to be part of a hot seat where
you get to ask and receive feedback on

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that area of business or areas that you
would most like to have helpful advice

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from people that aren't necessarily in
as close to your business as you are, to

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hear what perhaps I would do or I would
suggest, as well as the other very smart,

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amazing businesswoman at the retreat.

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And to really step away and walk
away from the retreat with a

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deeper sense of understanding who
you are as an entrepreneur, as a

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person and to structure, refine,
restructure your business in a

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way that really serves you best.

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So applications are now open and
we have a few coming in already,

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so you might wanna hop over pretty
fast to go ahead and get yours in.

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You can go to
emilyosmond.com/business-retreat, find

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out all the details, the dates of the
11th through the 13th of October, 2023.

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The location is in regional
Victoria, a gorgeous town called

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Trentham that's here in Australia.

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And uh, I think that's kinda the key
details to know you can go ahead and

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see the different pricing options.

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I have an early bird price that
is available until the end of

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June if there are place still
available at that point too.

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you can go ahead and put your application
in, which is just telling me really like

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a little bit about you, your business,
what you'd like to get out of the retreat

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so I can let you know if I think it's
gonna be a really good decision for you.

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alrighty.

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So that's that.

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Now let's get into this episode.

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So I wanna set the picture here by sharing
with you the four types of content that

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I teach that is super, super helpful
for you to structure your content, your

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marketing, all of the things around,
whether it's your Instagram, whether

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it's your email marketing, whether it's
your bio, how you structure things.

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And in this episode we're looking at how
you bring these four types of content

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categories onto your website specifically.

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Now as you are listening to this episode,
and if you feel as though you'd like

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a hand with your website, if you know
it's time you actually created one.

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If maybe you know that your current
website is all outdated and not really

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representing how you would like your
business to be seen, if you don't

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really have the budget, perhaps, do
you have a website custom made or you

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don't really wanna go down that route?

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Or if you just don't really have the
expertise, the skills, or the time

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to build on yourself from scratch,
then I have something for you.

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So my wonderful website designer, Emma
Troy, creates the most amazing websites.

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They're designed on a
platform called Show It.

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And uh, I really find that it's
such a great one for the most

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beautiful esthetic designs.

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So a few years ago, I
came across Emma Troy.

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She came recommended to me.

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I'd seen some of her websites that
she created and contacted her.

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I bought one of her templates and
she customised it for my business.

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And Emma has offered you as listeners
and people in my community, A

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special on her template so you
can go ahead and explore them.

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And if you would like to buy one,
you can enter the code VIPEMILY to

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enjoy $100 off Emma's templates.

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So you can head along now
to emmatroy.com.au/shop.

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You'll also find the link with this
podcast too, and go ahead and explore

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the beautiful templates that are
designed to convert really well as wow.

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And like I said, just enter the code
VIPEMILY to enjoy a hundred dollars off.

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Alrighty.

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So the four types of content you
wanna be thinking about for your

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website is number one, connection.

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Number two, credibility, number three,
value, and number four, promotion.

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So what do I mean by these?

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And then we'll get into how you
can apply them to your website.

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So number one, connection is really
how you build loyalty and likability.

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And research shows that 86% of
consumers say that authenticity is

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a really key factor when deciding
what brands they like and support.

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So pretty much all of us, I would
argue, say that authenticity is just

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like so important when we decide what
businesses we want to buy from, what

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brands we would like to work with.

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So how can this come
across on your website?

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So often I will go to someone's
about page on their website and

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I want to see a photo of them.

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I want to see who is behind this amazing
small business that I have just found.

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I want to hear a little bit
about them, what they care

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about, what matters to them.

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I want to see their face and I
want to read what their name is.

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I wanna understand what their name is.

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So a little checklist here for you.

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First of all, do you have an about page?

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And I'm pretty sure the about page is one
of the most visited pages off websites.

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So make sure that you have one there,
if it suits and makes sense for your

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business, and then check, do you actually
introduce yourself on your website?

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Do you have a photo of yourself?

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If that feels good to you, do
you have your name on there?

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And often I might see if that
isn't About Page, it might kind

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of talk about the business.

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And this business was created on this
date and is a little bit of the background

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of the business, but it's very anonymous
around who is behind the business.

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And I think that as small business
owners, it's such an opportunity for

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us to build that connection when other
of the bigger brands, the corporates,

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they can't really do that so easily.

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And so take this opportunity to bring
yourself into your brand and into

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your website and really build on that
connection piece with your audience.

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Just further on that note is that when
you were thinking about writing the copy

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for your website, you may like to consider
again, if it makes sense for you in your

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business to use "I" instead of "we".

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So you might like to say, " I really care
about", or "I offer this" instead of "we",

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if it is really you as the solo business
owner or the main person in your business.

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That's something that I generally
do through my marketing on my

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website, through my emails, through
my social media, is use the term

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"I", because it just makes sense.

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I'm the person that is really leading
this business and the main person

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that also  interact with as well.

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Okay, so we've looked at connection.

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Two is credibility.

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And credibility is really
about building trust.

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Now 70% of people will trust
a recommendation from someone

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that they don't even know.

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And what this tells us is that
things like awards, testimonials,

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case studies, reviews, even media
features are really, really powerful.

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And these are basically having
other people or other organisations

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endorse and recommend us.

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So first step here is if you don't
actually have any testimonials

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or reviews, recommendations, case
studies, or any awards or media

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that you've been featured in, you
may like to start collecting these.

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And secondly, seeing as we're talking
about how you have these on your website,

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Is, are these visible on your website?

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Now, you might have these
on your homepage somewhere.

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Maybe it's a as seen in section
and you have logos of different

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media that you've been featured in.

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You may have some photos
of you holding awards.

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And hey, how about an idea that you
have that on your about page too.

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You can double up there having the photo
of you and you holding your awards.

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you may have a feature in your, maybe
it's on the footer of your website.

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Maybe it's on those key pages
that you actually have some

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testimonials, some case studies.

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You may even bring in photos of
those people, of those clients, of

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those students that have, shared
some lovely words about you.

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So weaving this through your website.

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Now, also, you may consider having some of
these testimonials on your Offers pages,

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talking about how people have, had really
amazing results from those different

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offerings, those different services,
products, programs that you offer, and I

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actually spoke about this in last week's
episode, looking at your opt-in page and

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the potential, have a testimonial there
around just the benefits and the amazing

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experience that someone has had with
that opt-in that they receive from you.

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So look at how you can weave these in
to different elements of your website.

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For instance, on my page which is talking
about my podcast on my website, I actually

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have reviews of people of my podcast.

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So you can see how you can get quite
specific here in terms of boosting

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your credibility when it comes to
the different pages on your website.

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And a little other thing here is
something I didn't mention with the

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credibility is numbers and stats.

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So for instance, on my podcast page,
I also have the number of countries

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that it's listened to in, or that
this podcast is listened to in.

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I think I've got the number of reviews,
of what number stars the reviews are.

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I could even have how many years
I've been publishing the podcast for.

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So just different numbers that
help to show that, been around a

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while, you've got some credibility
there, you've had some great wins.

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And looking how you can weave these in
across your website to really boost your

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credibility and just let your people
know that yes, you know what you're

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doing, you have some expertise and
here are some other people or places or

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media or companies that back that up.

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Okay, number three is value.

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Now, when I talk about
value, I really mean.

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What is in this for your audience?

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So when you're sharing your social
media, you wanna think about

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bringing value to your audience.

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When you are thinking about your
website, I want you to think about

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really showcasing the value that your
business brings to your customers and

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making sure this is really, really clear.

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Like messaging can be one
of the hardest things.

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It's one of the modules in the
Modern marketing collective, and

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it's actually one of the shorter
modules, but I say to my students,

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this is one of the hardest ones.

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Because messaging is a bit of a
craft and a bit of a science and

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it's can be pretty tricky cuz we're
so close to our own business just

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to simplify it and break it down.

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Now this is something I want you to
think about when it comes to your

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website, and by the way, in the
collective we look at your messaging

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because it's so key, because it's
something that you apply everywhere.

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Like I'm talking about today, on your
website, on your social media handles,

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through your content, in your bio,
all of the touchpoints, and it's also

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something that you're likely going to
be updating as your business and your

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office and your own interests evolve.

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So you may wanna do a bit of a check
here on your website is it up to

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date in terms of the value that you
bring, the transformation that you

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offer, the problems that you solve,
the solutions that you provide.

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All these different ways of looking
at how to craft your message and the

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value you bring to your audience.

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And if not, how can you make it so
clear and simplify it and make sure that

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it's represented across your website?

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Often the place here to have it would be
in the opening section of your website.

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So when people land on your website
homepage, that might be a great

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spot to have it then as well on your
different pages for your offerings,

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you would want to think about how it's
represented there, and again, in really

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that first section so people know is
it for them or is it not for them too.

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Now, also, when it comes to the value
that you have to offer in your business

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and to your customers, I often say to
my students, and we have a workshop

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on this in the collective as well
actually by Emma Troy, who I mentioned

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earlier in this episode, who has
the most amazing website templates.

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but around really structuring your
website to be really high converting and

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looking at mapping out your offerings on
there to make it really, really clear.

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So "this is for you if"..."

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this one is for you, if".

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And making it really, really
crystal clear and logical as to what

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problems your different offers solve.

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Now, you may have heard me talk previously
about your different offerings, and I call

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this your offer ecosystem, and I do have a
bias to keeping this really, really simple

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to having maybe an introductory offer for
people to get a taster of working with

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you, a signature offer that you build your
business around, and then a V I P offer.

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That might be a great next step
or more intimate offering for

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the people that already love
you and love to work with you.

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again, I actually have a whole training
and module on this in the Modern Marketing

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Collective, but I've just given you a
little overview of what that looks like.

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So when you are looking at your value and
what you have to offer in representing

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this on your website, again, this might be
how you present your different offerings

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and make them really clear, really simple.

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Break them down into those three
things you might have them displayed as

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those three different offerings across
your homepage, each of them linking

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to that page about that particular
offer and the problem it solves, who

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it's for, the value that it brings.

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So I hope that kind of just helps
you maybe visualise how you can

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display information on your website.

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Okay.

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Let's move to the last one here, which
is Promotion, and I've just touched on

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this a little bit too, but promotion
is really how people can buy from

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you, what exactly it is that you sell.

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Now, my little tip for you here is
to have lots and lots of invitations

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across your website, and I really
call promotion and selling.

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It's really an invitation.

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You're only ever going to have a
very small percentage of people

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who buy from you in your audience.

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So for instance, you'll have a lot
of people that may visit your website

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relative to the number of people that
are actually going to buy any one time.

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So when do you know that?

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I think it just helps give permission
or awareness even that your ever

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only going to have a small percentage
of people buy and that's normal.

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So you just keep putting yourself out
there and keep inviting people and keep

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letting that invitation be there knowing
that you are just doing it for those

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percentage of people, that small group
of people that are ready to buy now.

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And I think it just
helps normalise as well.

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Building up that demand over time,
knowing that when you put something out

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there, It is not going to be everyone
in your audience that buys right now,

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but you are setting the scene and
letting people know and helping people

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build the trust and the desire and
that demand for what you have to offer.

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Okay, so when it comes to promotion
across your website, we wanna make sure

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you have lots and lots of invitations.

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So Emma and I, I'm pretty sure we chatted
about this in the episode, a couple of

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episodes back around creating a high
converting website, but making sure that

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there aren't, I call them dead ends, and
I talk about this through your content

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not having dead ends through your content.

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For instance, the end
of social media posts.

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Don't just end without giving people
an invitation of what to do, whether

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that's to comment and engage, whether
that's to jump over and grab your

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lead magnet, or whether that's to go
ahead and get in touch with you or

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buy something that you have to offer.

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And it's the same thing around not
having dead ends on your website.

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So on your homepage, where
are you linking people to?

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Is there links through to
those offerings that you have?

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Are there links through to get your
lead magnet, on your about page, knowing

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that that could well be one of the most
visited pages on your websites, where

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would you like people to go to next?

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Also as well, thinking about on your
website if you think that people or your

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experience that people may have some
questions that pop up as they are reading,

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even invitations for people to reach out
and get in touch with you and ask you on

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my page about my core offer, the modern
marketing collective, I have details.

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Hey, if you've got any questions,
don't hesitate to reach out

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and email this email address.

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So even letting people know what they
can do if they're not ready to take

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that main step that you have for them.

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But what might be a great step in the
meantime or a way that they can get help,

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ask questions, have support too, is a
nice way to think about things as well.

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Now I also want you to think about
what is that next step for people.

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So if you have displayed your services,
and remember how I spoke a little bit

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about ordering your offers, making
them super, super clear for people

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to understand each of those different
defined offerings that you have.

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And this might be something that you're
building in your business as you go.

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I know that I definitely didn't start
there when I started my business.

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but okay, what is the next step for them?

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Is it to go ahead and
book a chat with you?

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Is it to go ahead and
submit a inquiry form?

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Is it to submit an application and
making sure that you have, maybe

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it's like a really nice, clear,
bright button so people know.

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Click here to apply or book a chat
really explicitly letting people

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know what the next thing for them
to do is what that next step is.

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For instance, I mentioned at the side of
this episode that my retreat is now open

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for applications, and at the bottom of
that page, I have a bright orange button

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that says, because there's something
like a click here to apply or apply now,

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making it really, really obvious for
people visually through the language that

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you use and with multiple places too.

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And if you have quite a long page about
one of your offers or quite a long

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sales page, think about whether it
would make sense for you to have those

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buttons multiple times down that page as
well as people are reading and they're

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like, oh yeah, I'm so ready to do this,
that they don't have to scroll all

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the way to the bottom of the page too.

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So that is an overview of how to
apply these four types of content

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to your website specifically.

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I love kind of looking at the different
ways that we can take this same framework

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of the connection, the credibility,
the value, and the promotion, and

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really filter the way that you are
marketing through this framework.

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So I hope that was helpful for you.

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I could probably talk on and on and look
at all different, even more areas of

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your website, but let's keep it concise.

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I will wrap it up there don't forget
as well that if you would like a hand

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to have maybe your website updated.

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You know that you just don't have the
time or the skills right now to be able

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to create your own website from scratch.

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Maybe you don't have the budget,
or you just don't really want to

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go ahead and hire someone to design
your own website from scratch too.

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And you think that a template might be a
brilliant way for you to get your hands

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on a really intentionally designed,
Website framework for you then to make

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your own with your own images, your own
copy your own colors, your own branding

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then you may well like to check out Emma
Troy, who is a exceptional designer.

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She specialises in, Show it.

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I think she's a recognised partner
with Show it or something too.

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It'll be on her website.

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But you can go to emmatroy.com.au/shop
or just Google, Emma Troy.

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00:21:58,993 --> 00:22:02,533
Jump over, check out her templates and if
you would like to buy one, then you can

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00:22:02,533 --> 00:22:06,535
make the most of my affiliate code being
a proud affiliate for Emma, having worked

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00:22:06,540 --> 00:22:08,006
with her myself for the last few years.

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00:22:08,385 --> 00:22:12,595
So you can enter VIPEMILY to enjoy
a hundred dollars off her templates.

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All right, that is it from me, and I
will speak with you really, really soon.

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Bye.

