1 00:00:12,384 --> 00:00:14,544 Welcome to the Swallow Your Pride podcast. I'm 2 00:00:14,544 --> 00:00:16,864 your host, Teresa Richard. I'm a board certified 3 00:00:16,864 --> 00:00:18,964 specialist in swallowing and swallowing disorders, 4 00:00:19,345 --> 00:00:21,585 a mobile thieves business owner, and founder of 5 00:00:21,585 --> 00:00:22,964 the MedSLP collective. 6 00:00:23,425 --> 00:00:25,505 This podcast is all about delivering the latest 7 00:00:25,505 --> 00:00:27,204 evidence based practice to medical 8 00:00:27,519 --> 00:00:28,260 SLPs everywhere. 9 00:00:28,560 --> 00:00:31,039 Whether you're a new clinician seeking tangible tools 10 00:00:31,039 --> 00:00:33,119 for treatment or a seasoned vet stuck in 11 00:00:33,119 --> 00:00:35,039 a rut, my goal is to help ditch 12 00:00:35,039 --> 00:00:36,640 the old school ways of the past that 13 00:00:36,640 --> 00:00:38,799 no longer serve you or your patients, to 14 00:00:38,799 --> 00:00:41,204 reinvigorate your passion for our field, to broaden 15 00:00:41,204 --> 00:00:43,364 your knowledge about our scope of practice, and 16 00:00:43,364 --> 00:00:45,125 to inspire you to practice at the top 17 00:00:45,125 --> 00:00:47,284 of your license. So if you're listening, I 18 00:00:47,284 --> 00:00:49,524 encourage you to swallow your pride, be open 19 00:00:49,524 --> 00:00:51,684 and willing to learn because let's face it, 20 00:00:51,684 --> 00:00:54,244 your patients deserve that kind of care. With 21 00:00:54,244 --> 00:00:56,104 that, let's dive right in. 22 00:00:56,649 --> 00:00:58,810 Just a quick disclaimer that all statements and 23 00:00:58,810 --> 00:01:01,289 opinions expressed in this episode do not reflect 24 00:01:01,289 --> 00:01:04,090 on the organizations associated with the speakers and 25 00:01:04,090 --> 00:01:07,209 are their own opinions solely. Alright. Hello, everyone. 26 00:01:07,209 --> 00:01:09,370 Welcome back to the show. Today on the 27 00:01:09,370 --> 00:01:12,075 Swallow Your Pride podcast, we have doctor Jovona 28 00:01:12,135 --> 00:01:12,635 Sandiford. 29 00:01:13,255 --> 00:01:15,814 She is an award winning SLP, tech innovator, 30 00:01:15,814 --> 00:01:18,635 and entrepreneur with nearly two decades of experience. 31 00:01:18,935 --> 00:01:20,715 She is the founder of MelloSpeech, 32 00:01:21,174 --> 00:01:22,075 a tech enabled 33 00:01:22,454 --> 00:01:25,015 mobile speech therapy company launched during the COVID 34 00:01:25,015 --> 00:01:27,969 nineteen pandemic to improve access for infants, toddlers, 35 00:01:27,969 --> 00:01:30,469 and youth with disabilities in underserved communities. 36 00:01:31,090 --> 00:01:33,490 A nationally recognized leader in early intervention and 37 00:01:33,490 --> 00:01:36,370 health tech, doctor Sandiford was recently featured in 38 00:01:36,370 --> 00:01:36,870 Cosmopolitan 39 00:01:37,250 --> 00:01:39,750 c suite series for her work building inclusive, 40 00:01:40,225 --> 00:01:41,284 high impact companies. 41 00:01:41,825 --> 00:01:44,225 Under her leadership, Mello's speech was named one 42 00:01:44,225 --> 00:01:46,965 of Fast Company's twenty twenty five best workplaces 43 00:01:47,505 --> 00:01:50,885 for innovators joining past winners like Canva, Duolingo, 44 00:01:51,025 --> 00:01:51,685 and Moderna. 45 00:01:52,319 --> 00:01:54,000 She was also named a finalist in the 46 00:01:54,000 --> 00:01:56,719 EdTech Awards by EdTech Digest in the leaders 47 00:01:56,719 --> 00:01:58,500 in EdTech trends category. 48 00:01:59,120 --> 00:02:01,280 Among the tools she has developed is the 49 00:02:01,280 --> 00:02:01,780 SLP 50 00:02:02,159 --> 00:02:04,724 spot, a speech therapy support platform that helps 51 00:02:04,885 --> 00:02:07,844 clinicians save time and improve outcomes. Through innovation 52 00:02:07,844 --> 00:02:10,884 and advocacy, doctor Sandeford is transforming how care 53 00:02:10,884 --> 00:02:13,384 is delivered to families who need it most. 54 00:02:13,525 --> 00:02:15,064 Hello, and welcome, my friend. 55 00:02:15,685 --> 00:02:18,080 Hi. Good to be here. Thanks, Theresa. Yes. 56 00:02:18,080 --> 00:02:19,680 Thank you so much for joining us. So 57 00:02:19,680 --> 00:02:20,959 tell the people a little bit more about 58 00:02:20,959 --> 00:02:23,439 yourself. Obviously, you're very, very, very accomplished. I 59 00:02:23,439 --> 00:02:25,360 loved reading that bio, but tell us a 60 00:02:25,360 --> 00:02:26,180 little bit more. 61 00:02:27,039 --> 00:02:28,979 Yeah. I mean, I've been at SLP 62 00:02:29,360 --> 00:02:30,799 over twenty years now. 63 00:02:31,199 --> 00:02:33,814 It was a very rough start 64 00:02:34,194 --> 00:02:36,455 in the field in my CF year, 65 00:02:36,995 --> 00:02:39,335 being that my notes were subpoenaed, 66 00:02:40,034 --> 00:02:42,935 in my clinical fellowship year for a lawsuit, 67 00:02:43,555 --> 00:02:45,555 that a family I I don't believe I'm 68 00:02:45,555 --> 00:02:46,780 able to speak on it. But, yeah, it 69 00:02:46,780 --> 00:02:49,180 was a lawsuit, not concerning me, but my 70 00:02:49,180 --> 00:02:51,840 notes were subpoenaed. So that was my introduction 71 00:02:52,139 --> 00:02:52,460 to, 72 00:02:53,099 --> 00:02:54,319 health care documentation. 73 00:02:55,020 --> 00:02:57,180 And trust and believe that at that time, 74 00:02:57,180 --> 00:02:58,000 we were doing 75 00:02:59,655 --> 00:03:02,534 handwritten stuff looking like this. So that stuff 76 00:03:02,534 --> 00:03:04,855 went up before the whole, you know, the 77 00:03:04,855 --> 00:03:06,135 court and everything. So, 78 00:03:06,694 --> 00:03:08,135 yeah, I've been in SLP a long time, 79 00:03:08,135 --> 00:03:10,694 worked in every basically every part of the 80 00:03:10,694 --> 00:03:12,694 field just trying to find the area where 81 00:03:12,694 --> 00:03:14,209 I love, you know, the most. 82 00:03:14,590 --> 00:03:15,969 Worked at the VA hospital, 83 00:03:16,669 --> 00:03:19,229 with adults, worked at Kaiser and the ENT 84 00:03:19,229 --> 00:03:21,709 department, worked in the schools, did private practice, 85 00:03:21,709 --> 00:03:24,610 did skilled nursing facilities, did medically fragile, 86 00:03:25,469 --> 00:03:27,469 and then finally just settled on on my 87 00:03:27,469 --> 00:03:30,064 company, Mello Speech. We work with, Birth to 88 00:03:30,064 --> 00:03:33,204 Ten, and we really love just using technology 89 00:03:33,344 --> 00:03:35,664 to help more and more little ones in 90 00:03:35,664 --> 00:03:38,544 their home environment. That's where we we serve 91 00:03:38,544 --> 00:03:39,604 clients and virtually. 92 00:03:40,144 --> 00:03:42,340 Awesome. Awesome. So share a little bit more 93 00:03:42,340 --> 00:03:45,540 about this latest venture and how we stumbled 94 00:03:45,540 --> 00:03:46,280 upon this. 95 00:03:47,139 --> 00:03:49,219 Yeah. So, you know, I made my first 96 00:03:49,219 --> 00:03:50,840 app in 2012 97 00:03:50,900 --> 00:03:52,740 to help a family in need. I didn't 98 00:03:52,740 --> 00:03:54,500 find what I was looking for, and, you 99 00:03:54,500 --> 00:03:56,634 know, the iPad was pretty new around that 100 00:03:56,634 --> 00:03:58,074 time. We were just getting into using it 101 00:03:58,074 --> 00:03:59,514 in speech and like, hey. This is better 102 00:03:59,514 --> 00:04:01,455 than carrying around all these boxes of toys. 103 00:04:01,914 --> 00:04:03,775 So I had an early inter introduction 104 00:04:04,155 --> 00:04:04,895 to technology. 105 00:04:06,314 --> 00:04:07,134 And so 106 00:04:07,435 --> 00:04:09,514 my team, the way we were working is 107 00:04:09,514 --> 00:04:11,490 we were doing visits, and then we were 108 00:04:11,490 --> 00:04:13,110 paying for, like, ten minutes of 109 00:04:13,490 --> 00:04:15,569 note time on top of that. So we 110 00:04:15,569 --> 00:04:17,569 would do, like, maybe seven or eight visits 111 00:04:17,569 --> 00:04:19,009 in a day. And so then that would 112 00:04:19,009 --> 00:04:21,410 be, like, eighty minutes seventy to eighty minutes 113 00:04:21,410 --> 00:04:22,850 of note time that we would pay for 114 00:04:22,850 --> 00:04:24,310 on top of that. And, you know, reimbursement 115 00:04:24,370 --> 00:04:26,395 rates are going down for our field right 116 00:04:26,395 --> 00:04:28,074 now. Like, they're they're just they don't go 117 00:04:28,074 --> 00:04:29,055 up. They go down. 118 00:04:29,435 --> 00:04:30,955 And so that was extra that we were 119 00:04:30,955 --> 00:04:32,795 paying. And then some people would give out 120 00:04:32,795 --> 00:04:34,975 notes that said something like showing progress. 121 00:04:35,275 --> 00:04:36,875 Like, we would be going through doing an 122 00:04:36,875 --> 00:04:39,560 audit, and we're like, what what's showing progress? 123 00:04:39,620 --> 00:04:41,220 What did you work on? What how how 124 00:04:41,220 --> 00:04:43,539 are they doing? And that would just literally 125 00:04:43,539 --> 00:04:45,300 fail an audit. There's no way that we 126 00:04:45,300 --> 00:04:46,819 pass an audit. On top of that, some 127 00:04:46,819 --> 00:04:48,579 people were not doing notes at all. But 128 00:04:48,579 --> 00:04:50,019 trust and believe they were getting paid for 129 00:04:50,019 --> 00:04:50,680 that. Right? 130 00:04:51,004 --> 00:04:52,784 Because we paid them no matter what. 131 00:04:53,324 --> 00:04:55,404 And so I spoke with the team, and 132 00:04:55,404 --> 00:04:56,925 we said we've gotta come up with a 133 00:04:56,925 --> 00:04:58,764 way to streamline these notes. And this is 134 00:04:58,764 --> 00:05:00,704 before this was, like, a common thing. 135 00:05:01,964 --> 00:05:03,750 And so what we did is we said, 136 00:05:03,750 --> 00:05:05,029 hey. There's gotta be a way to turn 137 00:05:05,029 --> 00:05:06,790 that visit summary. You know, at the end 138 00:05:06,790 --> 00:05:09,110 of every session, our team is required to 139 00:05:09,110 --> 00:05:10,250 share with the family 140 00:05:10,790 --> 00:05:12,569 how they're doing in the program, 141 00:05:13,110 --> 00:05:15,589 the goals, that they're meeting, the goals going 142 00:05:15,589 --> 00:05:17,589 forward, the home program. They're supposed to do 143 00:05:17,589 --> 00:05:19,215 that. And so we thought, well, it's kinda 144 00:05:19,215 --> 00:05:21,375 redundant for them to share that verbally and 145 00:05:21,375 --> 00:05:22,975 then have to write it down as well, 146 00:05:22,975 --> 00:05:24,675 and then we're not getting all the information. 147 00:05:25,055 --> 00:05:27,455 So our first version of the SLP spot 148 00:05:27,455 --> 00:05:30,014 was called the Mellow Peeps AI no bot. 149 00:05:30,014 --> 00:05:31,920 Not very doesn't doesn't roll off your tongue. 150 00:05:32,639 --> 00:05:34,639 Anyway, so we did that for about six 151 00:05:34,639 --> 00:05:36,400 months, and we're like, hey. This is awesome. 152 00:05:36,400 --> 00:05:37,939 These notes are very comprehensive. 153 00:05:38,480 --> 00:05:40,720 Families are not asking us for copies of 154 00:05:40,720 --> 00:05:43,840 notes anymore because they're literally hearing us talk 155 00:05:43,840 --> 00:05:46,100 our note to them in a conversational way. 156 00:05:46,714 --> 00:05:48,954 It's very secure because the bot doesn't listen 157 00:05:48,954 --> 00:05:50,095 in on the whole session. 158 00:05:50,634 --> 00:05:52,555 That's kinda like the popular tool right now 159 00:05:52,555 --> 00:05:54,475 is, like, the AI bot listens in on 160 00:05:54,475 --> 00:05:56,314 the whole session, and then it comes up 161 00:05:56,314 --> 00:05:57,834 with something that may or may not be 162 00:05:57,834 --> 00:05:59,675 what you meant it to say. But in 163 00:05:59,675 --> 00:06:02,129 our case, whatever we put into the tool 164 00:06:02,129 --> 00:06:04,150 is what it spits out in very nice, 165 00:06:05,009 --> 00:06:07,490 clear language. And so that kind of ended 166 00:06:07,490 --> 00:06:10,370 up saving us about 6 figures pretty quickly. 167 00:06:10,370 --> 00:06:12,850 Right? Just calculate somebody getting paid 50 to 168 00:06:12,850 --> 00:06:16,069 $70 an hour and then eighty eighty minutes, 169 00:06:17,095 --> 00:06:19,495 you know, a a day, for example, because 170 00:06:19,495 --> 00:06:21,334 eight sessions in a day. So it adds 171 00:06:21,334 --> 00:06:23,415 up. And so our bookkeeper was like, wow. 172 00:06:23,415 --> 00:06:25,574 This this tool is saving us money, but, 173 00:06:25,574 --> 00:06:27,975 also, it was saving us time because our 174 00:06:27,975 --> 00:06:30,134 team was not having to go home at 175 00:06:30,134 --> 00:06:31,915 the end of a very, very long day 176 00:06:34,009 --> 00:06:34,490 and say, hey, honey. I now I gotta 177 00:06:34,490 --> 00:06:35,529 do my documentation. Just just give me an 178 00:06:35,529 --> 00:06:38,270 hour to to type up whatever I remember 179 00:06:38,569 --> 00:06:39,629 from the day. 180 00:06:40,170 --> 00:06:42,089 So that was the first iteration of it. 181 00:06:42,089 --> 00:06:43,529 So when we released it, 182 00:06:44,009 --> 00:06:46,004 to our team, we loved it so much. 183 00:06:46,245 --> 00:06:47,444 We went on this TV show I was 184 00:06:47,444 --> 00:06:48,824 just telling you called The Blocks. 185 00:06:49,285 --> 00:06:51,045 One of the judges was listening to some 186 00:06:51,045 --> 00:06:52,245 of our tech, and she said, why don't 187 00:06:52,245 --> 00:06:54,805 you release that to everybody? Because I feel 188 00:06:54,805 --> 00:06:56,805 like everybody can benefit. And we're like, nah. 189 00:06:56,805 --> 00:06:58,324 I mean, it's so easy. People are gonna 190 00:06:58,324 --> 00:07:00,899 come up with something similar so fast. They'll 191 00:07:00,899 --> 00:07:02,819 just, you know, make the same thing. She 192 00:07:02,819 --> 00:07:04,180 said, well, you should still at least give 193 00:07:04,180 --> 00:07:06,920 it a try. So we released the SLP 194 00:07:06,980 --> 00:07:08,439 spot to 5,000 195 00:07:08,500 --> 00:07:09,800 SLPs for free. 196 00:07:10,100 --> 00:07:11,779 We had this great idea, and I was 197 00:07:11,779 --> 00:07:13,379 just talking to Matt Hott. I think you 198 00:07:13,379 --> 00:07:14,980 know him because he used to work together 199 00:07:14,980 --> 00:07:17,064 on a podcast. But I was telling him 200 00:07:17,064 --> 00:07:18,904 we made a a key so that only 201 00:07:18,904 --> 00:07:20,584 SLPs would be able to try it for 202 00:07:20,584 --> 00:07:21,084 free. 203 00:07:21,704 --> 00:07:23,064 It was supposed to be a question that 204 00:07:23,064 --> 00:07:26,024 was super easy for any SLP to answer, 205 00:07:26,024 --> 00:07:28,425 like, what areas do we work with? And 206 00:07:28,425 --> 00:07:31,139 it was something like 30% of SLPs just 207 00:07:31,300 --> 00:07:33,860 failed that initial test and could not get 208 00:07:33,860 --> 00:07:34,840 into the tool. 209 00:07:35,220 --> 00:07:36,660 Oh, wow. They thought it was like a 210 00:07:36,660 --> 00:07:38,759 trick question or or something, but 211 00:07:39,139 --> 00:07:40,819 the ones who got in really helped us 212 00:07:40,819 --> 00:07:42,819 fine tune it and make it something that 213 00:07:42,819 --> 00:07:44,920 is really useful to SLPs today. 214 00:07:45,805 --> 00:07:47,725 And now we have a new and this 215 00:07:47,725 --> 00:07:49,745 is the last part of my long monologue. 216 00:07:50,125 --> 00:07:51,884 But now we have a new portion of 217 00:07:51,884 --> 00:07:53,964 it coming out where if somebody still wants 218 00:07:53,964 --> 00:07:55,425 to do, like, this kinda handwritten 219 00:07:56,205 --> 00:07:57,745 chicken scratch note, 220 00:07:58,740 --> 00:08:00,899 this this will be out before this podcast 221 00:08:00,899 --> 00:08:02,740 comes out, I'm sure, because we're launching it 222 00:08:02,740 --> 00:08:03,480 this weekend. 223 00:08:03,939 --> 00:08:04,920 They take a picture 224 00:08:05,379 --> 00:08:05,959 of that 225 00:08:06,339 --> 00:08:08,500 note. It could be really bad handwriting, and 226 00:08:08,500 --> 00:08:10,519 the tool will generate a beautiful 227 00:08:11,264 --> 00:08:13,264 session note just based on this, and they 228 00:08:13,264 --> 00:08:15,345 can send it to multiple parties right there 229 00:08:15,345 --> 00:08:18,064 instantly, including their own team. So Awesome. That's 230 00:08:18,064 --> 00:08:20,305 the newest, yeah, that's the newest iteration. And 231 00:08:20,305 --> 00:08:21,985 a lot of people that aren't so they 232 00:08:21,985 --> 00:08:24,305 don't feel so comfortable dictating even though they're 233 00:08:24,305 --> 00:08:26,680 talking to the family. They feel kinda odd 234 00:08:26,680 --> 00:08:27,899 speaking into a tool. 235 00:08:28,439 --> 00:08:30,539 This kinda lets them bypass that, 236 00:08:31,560 --> 00:08:33,639 by doing something like that. So, yeah, that's 237 00:08:33,639 --> 00:08:36,200 kinda how it came to, and and, again, 238 00:08:36,200 --> 00:08:38,679 we use tons of tech in MelloSpeech. There's 239 00:08:38,679 --> 00:08:40,279 just tons of it, but that's one of 240 00:08:40,279 --> 00:08:41,554 them. And 241 00:08:42,174 --> 00:08:45,075 we got this the other day for Congratulations. 242 00:08:46,735 --> 00:08:48,575 Thank you. I was not there. Christine Yu, 243 00:08:48,575 --> 00:08:50,894 one of our team in, New York City 244 00:08:50,894 --> 00:08:52,894 picked it up for us. She's one of 245 00:08:52,894 --> 00:08:55,134 our leadership team there, SLP in New York. 246 00:08:55,134 --> 00:08:57,129 So thank you. Awesome. Congratulations. 247 00:08:57,830 --> 00:08:59,509 Yeah. Yeah. Talk to me a little bit 248 00:08:59,509 --> 00:09:00,250 more about, 249 00:09:01,029 --> 00:09:03,350 the tool itself. So it's it's an app, 250 00:09:03,350 --> 00:09:04,009 I'm assuming. 251 00:09:04,710 --> 00:09:07,029 So it is a web based application. And 252 00:09:07,029 --> 00:09:08,950 so what I learned when you click in, 253 00:09:08,950 --> 00:09:10,875 it is really intuitive. My five year old, 254 00:09:10,875 --> 00:09:12,235 when I was working on it, he just 255 00:09:12,235 --> 00:09:14,475 automatically knew to click this microphone and just 256 00:09:14,475 --> 00:09:15,134 start talking. 257 00:09:15,514 --> 00:09:17,035 His note made no sense because it was 258 00:09:17,035 --> 00:09:19,274 about being under a table for five hours 259 00:09:19,274 --> 00:09:21,835 while mommy worked. He had no concept of 260 00:09:21,835 --> 00:09:23,195 time. It was not five hours. It was 261 00:09:23,195 --> 00:09:25,409 ten minutes. So in the settings, you can 262 00:09:25,409 --> 00:09:27,089 change a lot of different things. So let's 263 00:09:27,089 --> 00:09:28,529 say you're an SLP that works in a 264 00:09:28,529 --> 00:09:30,709 school, and maybe you just say student. 265 00:09:31,009 --> 00:09:32,549 We we set this to deidentify 266 00:09:33,009 --> 00:09:33,669 by default. 267 00:09:34,049 --> 00:09:34,529 So, 268 00:09:35,329 --> 00:09:37,570 my theory has always been that, you know, 269 00:09:37,570 --> 00:09:39,509 people can't steal what isn't there. 270 00:09:39,914 --> 00:09:42,315 So if you don't put a client's name 271 00:09:42,315 --> 00:09:44,315 into a note and for some reason this 272 00:09:44,315 --> 00:09:44,634 has gets 273 00:09:45,834 --> 00:09:46,334 somehow 274 00:09:46,634 --> 00:09:47,534 in the encryption, 275 00:09:47,995 --> 00:09:49,995 someone is able to get in, if they 276 00:09:49,995 --> 00:09:51,754 get in and they say and they see 277 00:09:51,754 --> 00:09:53,840 client, that's not PHI. You know what I 278 00:09:53,840 --> 00:09:56,399 mean? So we de identify by default, but 279 00:09:56,399 --> 00:09:58,179 you can also choose not to. 280 00:09:58,720 --> 00:10:01,120 The system is very secure. We use zero 281 00:10:01,120 --> 00:10:03,600 data retention. We have a business associate agreement 282 00:10:03,600 --> 00:10:04,980 with our AI provider, 283 00:10:05,665 --> 00:10:07,904 that also says that they do not save 284 00:10:07,904 --> 00:10:08,404 anything. 285 00:10:09,345 --> 00:10:11,745 And we also encrypt it. But like I 286 00:10:11,745 --> 00:10:14,065 said, can't steal what's not there. So, you 287 00:10:14,065 --> 00:10:15,924 can also choose over here in your clinician 288 00:10:15,985 --> 00:10:18,804 title. We always say clinician, but SLP, SLPA, 289 00:10:18,865 --> 00:10:20,085 therapist, other 290 00:10:20,389 --> 00:10:22,950 other. I've seen some SLPs put evaluator on 291 00:10:22,950 --> 00:10:24,809 here. Like, maybe they're doing an assessment, 292 00:10:25,190 --> 00:10:27,190 and they would rather be called evaluator or 293 00:10:27,190 --> 00:10:27,690 assessor. 294 00:10:28,149 --> 00:10:29,990 And then you can also change the language. 295 00:10:29,990 --> 00:10:33,210 So we provide services in eight languages currently. 296 00:10:33,634 --> 00:10:35,414 Oh my gosh. That's incredible. 297 00:10:35,794 --> 00:10:37,815 So say that your session was in Vietnamese 298 00:10:38,034 --> 00:10:39,554 and you were talking to the to the 299 00:10:39,554 --> 00:10:41,794 family in Vietnamese, but you want your note 300 00:10:41,794 --> 00:10:44,355 to be in English. So maybe you're doing 301 00:10:44,355 --> 00:10:46,674 your session summary in Vietnamese to the family, 302 00:10:46,674 --> 00:10:48,274 but your note is still gonna come out 303 00:10:48,274 --> 00:10:50,080 in English, or you could also change it 304 00:10:50,080 --> 00:10:51,139 to a different language, 305 00:10:52,000 --> 00:10:54,500 custom language. So that's really cool about LLMs 306 00:10:54,639 --> 00:10:55,139 now, 307 00:10:55,519 --> 00:10:57,920 large language is it large language models I 308 00:10:57,920 --> 00:10:59,059 think that stands for? 309 00:10:59,360 --> 00:11:01,519 Because they can access just, like, the entire 310 00:11:01,519 --> 00:11:03,600 universe of languages. So as long as it's 311 00:11:03,600 --> 00:11:05,865 a known language and you train it properly, 312 00:11:06,324 --> 00:11:08,084 you can do that. You can change the 313 00:11:08,084 --> 00:11:09,924 format of the note, and then the best 314 00:11:09,924 --> 00:11:12,424 part for us is where the notes go. 315 00:11:12,565 --> 00:11:14,084 So let's say that you have a family 316 00:11:14,084 --> 00:11:16,004 that every time wants a copy of all 317 00:11:16,004 --> 00:11:18,309 of your notes, Like, there's always that family. 318 00:11:18,309 --> 00:11:19,830 You're like, oh, I gotta go back and 319 00:11:19,830 --> 00:11:21,509 check my note and do all so you 320 00:11:21,509 --> 00:11:23,350 can actually set this to, 321 00:11:23,830 --> 00:11:26,889 send an email per note to the family. 322 00:11:27,269 --> 00:11:28,649 And since it's de identified, 323 00:11:29,735 --> 00:11:31,735 just goes to their email even if their 324 00:11:31,735 --> 00:11:34,134 email isn't necessarily HIPAA compliant. Like, mine is 325 00:11:34,294 --> 00:11:36,455 ours is HIPAA compliant, and it's just gonna 326 00:11:36,455 --> 00:11:39,334 have general information. It's just gonna it puts 327 00:11:39,334 --> 00:11:41,495 what you say into the note in a 328 00:11:41,495 --> 00:11:43,179 nice clear way. So So that's a lot 329 00:11:43,179 --> 00:11:44,379 of people are saying, well, is it gonna 330 00:11:44,379 --> 00:11:45,980 pick up this? Is it gonna pick up 331 00:11:45,980 --> 00:11:48,379 that? It picks up what you say. So 332 00:11:48,379 --> 00:11:50,459 if you don't say it, it's not gonna 333 00:11:50,459 --> 00:11:52,959 know to include some random fact, 334 00:11:53,500 --> 00:11:56,139 but you can edit to include that. So 335 00:11:56,904 --> 00:11:59,085 Does this work with other 336 00:11:59,705 --> 00:12:02,424 electronic medical record systems? Like, does this talk 337 00:12:02,424 --> 00:12:04,684 to them and upload it directly to them? 338 00:12:04,904 --> 00:12:07,065 Yeah. That's a that's a great question. So 339 00:12:07,065 --> 00:12:09,384 when we initially made this product, we we 340 00:12:09,384 --> 00:12:11,429 reached out to a lot of, popular EMRs. 341 00:12:11,429 --> 00:12:12,870 We were ahead of them. They didn't have 342 00:12:12,870 --> 00:12:13,690 it yet. Right? 343 00:12:14,230 --> 00:12:15,370 And what we found 344 00:12:15,830 --> 00:12:17,590 is that they don't know who we are. 345 00:12:17,590 --> 00:12:18,090 Right? 346 00:12:18,470 --> 00:12:21,670 And, we then just gave them the idea, 347 00:12:21,670 --> 00:12:23,769 and they went ahead and and created something 348 00:12:23,915 --> 00:12:26,554 similar, though it's not specific to SLPs. We 349 00:12:26,554 --> 00:12:28,315 found that when they tried to create something, 350 00:12:28,315 --> 00:12:29,754 it just didn't work for us because it 351 00:12:29,754 --> 00:12:32,554 couldn't do articulation notes. It didn't always understand 352 00:12:32,554 --> 00:12:34,154 what we were saying in terms of our 353 00:12:34,154 --> 00:12:36,335 technology, our our technological terms. 354 00:12:36,639 --> 00:12:38,399 And so what we did instead is we 355 00:12:38,399 --> 00:12:39,600 made a way to just, 356 00:12:40,399 --> 00:12:42,799 send it to anyone you want. So for 357 00:12:42,799 --> 00:12:45,059 us, we send it to our notes team. 358 00:12:45,360 --> 00:12:47,919 And we pay just a virtual assistant, sometimes 359 00:12:47,919 --> 00:12:49,919 an intern, just a few bucks to upload 360 00:12:49,919 --> 00:12:52,100 it directly into the EMR. 361 00:12:52,455 --> 00:12:54,485 And so what that looks like is there's 362 00:12:54,485 --> 00:12:56,515 a downloaded file that you can just upload 363 00:12:56,515 --> 00:12:58,545 into that client's chart each time depending on 364 00:12:58,545 --> 00:13:00,576 your EMR. Some people like to copy and 365 00:13:00,576 --> 00:13:02,860 paste it in there, but, we have not 366 00:13:02,860 --> 00:13:04,890 been able to get the API to most 367 00:13:04,890 --> 00:13:06,921 of those EMRs. Yep. That's that's the work 368 00:13:07,174 --> 00:13:09,149 the second part. Yep. Yeah. Yeah. Yeah. Yeah. 369 00:13:09,149 --> 00:13:10,590 API. So that's like how that some of 370 00:13:10,590 --> 00:13:12,190 them have an open API, and we can 371 00:13:12,190 --> 00:13:13,009 work with those. 372 00:13:13,470 --> 00:13:15,230 But most of them keep their API to 373 00:13:15,230 --> 00:13:17,330 themselves. They don't want it to accept 374 00:13:17,710 --> 00:13:18,850 things from other 375 00:13:19,389 --> 00:13:21,809 sources that aren't, approved sources. 376 00:13:22,254 --> 00:13:24,014 And so, the best way to do that 377 00:13:24,014 --> 00:13:25,934 is either to copy and paste it directly 378 00:13:25,934 --> 00:13:28,014 into your notes or, like we do, we 379 00:13:28,014 --> 00:13:30,414 just upload it. So our team just when 380 00:13:30,414 --> 00:13:32,095 they're done at the end of the day, 381 00:13:32,414 --> 00:13:33,694 or at the end of the session, they 382 00:13:33,694 --> 00:13:36,200 just hit send, and those notes go to 383 00:13:36,200 --> 00:13:38,059 their supervisor, direct supervisor. 384 00:13:38,440 --> 00:13:40,039 It goes to our notes team, and then 385 00:13:40,039 --> 00:13:41,879 it goes to them. And so the notes 386 00:13:41,879 --> 00:13:44,839 team immediately, just within seconds, just up uploads 387 00:13:44,839 --> 00:13:46,839 it. And so we we pay virtual assistants 388 00:13:46,839 --> 00:13:47,715 to do that. 389 00:13:48,274 --> 00:13:50,375 You can get, like, a third party VA. 390 00:13:50,434 --> 00:13:52,754 So it's it's cheaper to use a third 391 00:13:52,754 --> 00:13:54,055 party VA, everybody. 392 00:13:55,235 --> 00:13:56,595 I think we all know that, but, if 393 00:13:56,595 --> 00:13:58,595 there's somebody out there still paying, like, an 394 00:13:58,595 --> 00:14:01,139 SLP $70 an hour to do that, don't 395 00:14:01,139 --> 00:14:04,019 don't do that. Let SLPs do actual clinical 396 00:14:04,019 --> 00:14:06,179 work, and then you can get, like, a 397 00:14:06,179 --> 00:14:07,879 high school graduate just 398 00:14:08,179 --> 00:14:10,339 to upload. So that's kinda how we do 399 00:14:10,339 --> 00:14:13,059 it. As we become more well known, you 400 00:14:13,059 --> 00:14:14,819 know, like, we just got this Fast Company 401 00:14:14,819 --> 00:14:16,865 award. We're just in the ASHA leader, page 402 00:14:17,325 --> 00:14:19,325 14. Maybe people will start to say, oh, 403 00:14:19,325 --> 00:14:22,205 let's let's let the SLP spot talk to 404 00:14:22,205 --> 00:14:23,904 our system. They're trusted. 405 00:14:24,445 --> 00:14:26,365 That's kinda how everything goes in business. If 406 00:14:26,365 --> 00:14:27,585 they don't trust you, 407 00:14:28,284 --> 00:14:30,299 it's, yeah, you're not gonna get anyone to 408 00:14:30,299 --> 00:14:32,860 to let you, do that through automation. But 409 00:14:32,860 --> 00:14:34,460 that is a frequently asked question that comes 410 00:14:34,460 --> 00:14:36,139 up, and so that's our response as you 411 00:14:36,139 --> 00:14:38,399 can upload it easily into your EMR. 412 00:14:38,940 --> 00:14:40,700 I do think what's cool about this is 413 00:14:40,700 --> 00:14:43,495 most EMRs that have something similar, you have 414 00:14:43,495 --> 00:14:45,574 to use their EMR. So for example, like 415 00:14:45,574 --> 00:14:47,894 simple practice. Let's say that you're you were 416 00:14:47,894 --> 00:14:48,875 using clinical 417 00:14:49,735 --> 00:14:51,095 on-site. I don't know if that's a real 418 00:14:51,095 --> 00:14:53,595 one. But you like the simple practice, 419 00:14:54,534 --> 00:14:55,595 dictation tool. 420 00:14:56,029 --> 00:14:57,550 Well, you would have to pay for the 421 00:14:57,550 --> 00:15:00,029 entire simple practice just to use their dictation 422 00:15:00,029 --> 00:15:03,149 tool. The SLP spy is super cheap, and 423 00:15:03,149 --> 00:15:05,389 it's literally just a tool. So you can 424 00:15:05,389 --> 00:15:07,950 use it with whatever system you're using, and 425 00:15:07,950 --> 00:15:09,284 you're not gonna break the bank. 426 00:15:10,164 --> 00:15:11,924 So it's more like a tool than a 427 00:15:11,924 --> 00:15:14,245 storage system or an EMR, for example. So 428 00:15:14,644 --> 00:15:17,284 Does the tool does the the SLP spot 429 00:15:17,444 --> 00:15:19,304 does it have any sort of, 430 00:15:19,924 --> 00:15:23,204 like, notes, bank, or prompts or anything like 431 00:15:23,204 --> 00:15:24,419 that, or are you just 432 00:15:24,899 --> 00:15:25,639 free speech 433 00:15:26,179 --> 00:15:27,240 in right into it? 434 00:15:28,100 --> 00:15:30,339 Yeah. I can I would love to show 435 00:15:30,339 --> 00:15:32,740 you how it works? I think the best 436 00:15:32,740 --> 00:15:35,139 way is to show you. I'm going to, 437 00:15:35,459 --> 00:15:37,399 take out my, microphone 438 00:15:37,700 --> 00:15:38,919 just because it won't 439 00:15:39,475 --> 00:15:39,975 work, 440 00:15:40,355 --> 00:15:42,754 if I have my microphone plugged in. Can 441 00:15:42,754 --> 00:15:43,735 you still hear me? 442 00:15:44,514 --> 00:15:46,355 Okay. So I know that you said there's, 443 00:15:46,355 --> 00:15:47,715 like, can be an echo if we don't 444 00:15:47,715 --> 00:15:49,794 use a headphone. So I'm just gonna show 445 00:15:49,794 --> 00:15:51,174 you because I think, 446 00:15:51,715 --> 00:15:54,195 the best way for people to understand is 447 00:15:54,195 --> 00:15:54,695 to 448 00:15:55,169 --> 00:15:56,769 to see it. So I'm gonna, 449 00:15:57,330 --> 00:15:58,710 log back in here. 450 00:16:02,450 --> 00:16:04,370 I'm gonna do just because I work with, 451 00:16:05,649 --> 00:16:08,245 kids, I'm gonna do a kid note. So, 452 00:16:08,485 --> 00:16:10,164 I'm gonna speak to you like you're the 453 00:16:10,164 --> 00:16:12,004 mom. So I'm gonna do a set like, 454 00:16:12,004 --> 00:16:13,365 I'm gonna do a note like I'm talking 455 00:16:13,365 --> 00:16:15,444 about my son, and I'm the speech speech 456 00:16:15,444 --> 00:16:18,424 pathologist talking to a parent. Okay? So, Teresa, 457 00:16:18,485 --> 00:16:20,745 you know, you've been coming to speech therapy 458 00:16:20,804 --> 00:16:22,230 with Jackson for 459 00:16:23,490 --> 00:16:26,070 about three months now, and you initially had 460 00:16:26,290 --> 00:16:28,769 concerns that he was not able to produce 461 00:16:28,769 --> 00:16:31,170 his f sound. He was making it like 462 00:16:31,170 --> 00:16:32,610 a p, and it was making it really 463 00:16:32,610 --> 00:16:35,084 hard for people to understand him. And when 464 00:16:35,084 --> 00:16:36,605 he started with us, he was just at 465 00:16:36,605 --> 00:16:39,164 that 0%. He was not even stimulable. And, 466 00:16:39,164 --> 00:16:40,605 you know, that was something that was really 467 00:16:40,605 --> 00:16:41,904 concerning to you, mom. 468 00:16:42,444 --> 00:16:45,345 But now we have known we have noticed 469 00:16:45,564 --> 00:16:47,024 that Jackson actually, 470 00:16:47,409 --> 00:16:49,889 after just three months with us, is able 471 00:16:49,889 --> 00:16:52,450 to produce the the f sound in all 472 00:16:52,450 --> 00:16:53,750 positions of words 473 00:16:54,129 --> 00:16:56,149 for thirty minutes of simple conversation. 474 00:16:56,850 --> 00:16:58,549 So it's actually generalizing 475 00:16:59,090 --> 00:17:00,804 to his everyday conversation. 476 00:17:01,345 --> 00:17:03,024 And and I think you were saying that 477 00:17:03,024 --> 00:17:04,884 now you don't even notice it anymore. 478 00:17:05,345 --> 00:17:07,345 So I feel like this goal has been 479 00:17:07,345 --> 00:17:08,325 met for him. 480 00:17:08,704 --> 00:17:10,384 I would like to continue a few more 481 00:17:10,384 --> 00:17:12,384 sessions just to make sure, but it looks 482 00:17:12,384 --> 00:17:14,724 like he's pretty much ready for for discharge. 483 00:17:15,279 --> 00:17:16,880 And, I know we talked earlier, and you 484 00:17:16,880 --> 00:17:18,240 said that you kind of agree with that 485 00:17:18,240 --> 00:17:18,740 recommendation. 486 00:17:19,359 --> 00:17:19,839 So, 487 00:17:20,240 --> 00:17:22,339 yeah, that's he's done really, really well. 488 00:17:22,640 --> 00:17:24,079 I don't know. You see that was, like, 489 00:17:24,079 --> 00:17:25,380 a minute and nine seconds. 490 00:17:26,079 --> 00:17:27,940 One point zero nine minutes, actually. 491 00:17:28,434 --> 00:17:29,875 And then I hope it sometimes it doesn't 492 00:17:29,875 --> 00:17:31,555 work when I'm on Zoom because the microphone's 493 00:17:31,555 --> 00:17:33,955 being borrowed by Zoom, so we'll see. But 494 00:17:33,955 --> 00:17:36,035 it takes about sixty seconds to generate that 495 00:17:36,035 --> 00:17:38,035 note that note. But you see how that's, 496 00:17:38,035 --> 00:17:39,174 like, a very conversational 497 00:17:40,035 --> 00:17:40,535 summary, 498 00:17:41,450 --> 00:17:44,009 and mainly, we're talking directly to the parents. 499 00:17:44,009 --> 00:17:45,710 So when I'm training my team, 500 00:17:46,009 --> 00:17:47,609 one of the things that we try to 501 00:17:47,609 --> 00:17:49,690 get them away from is saying, the client 502 00:17:49,690 --> 00:17:51,369 presented as a two year old with a, 503 00:17:51,369 --> 00:17:52,589 you know, like a robot. 504 00:17:53,174 --> 00:17:54,535 Okay. So you see this whole note right 505 00:17:54,535 --> 00:17:56,075 here. Do you wanna read this, Teresa? 506 00:17:56,775 --> 00:17:59,815 The so subjective is client's mother, Teresa, shared 507 00:17:59,815 --> 00:18:02,375 her observation about client's progress in speech therapy. 508 00:18:02,375 --> 00:18:05,095 She initial initially had concerns about client's inability 509 00:18:05,095 --> 00:18:07,630 to correctly articulate the f sound, which he 510 00:18:07,630 --> 00:18:09,630 replaced with the p sound. This was causing 511 00:18:09,630 --> 00:18:13,069 comprehension difficulties for others. Client's mother identified that 512 00:18:13,069 --> 00:18:15,230 she that now she does not notice this 513 00:18:15,230 --> 00:18:18,349 issue any longer, suggesting that client's pronunciation has 514 00:18:18,349 --> 00:18:19,250 improved significantly. 515 00:18:19,795 --> 00:18:22,434 She concurred with clinician suggestion that client appears 516 00:18:22,434 --> 00:18:24,934 ready for discharge while also understanding the recommendation 517 00:18:24,994 --> 00:18:27,335 to continue a few more sessions for confirmation 518 00:18:27,474 --> 00:18:28,214 of progress. 519 00:18:29,634 --> 00:18:30,134 Objective, 520 00:18:30,515 --> 00:18:32,595 when client was first presented to this clinic 521 00:18:32,595 --> 00:18:34,355 three months ago, his attempts to produce the 522 00:18:34,355 --> 00:18:36,890 f sound were characterized by complete replacement with 523 00:18:36,890 --> 00:18:38,970 the p sound. At that time, he was 524 00:18:38,970 --> 00:18:41,309 not even simulable for the f sound demonstrating 525 00:18:41,369 --> 00:18:42,829 a 0% proficiency. 526 00:18:43,529 --> 00:18:46,329 Conversely, current observations indicate the client has made 527 00:18:46,329 --> 00:18:49,345 substantial progress in his articulation abilities. He is 528 00:18:49,345 --> 00:18:51,264 now able to produce the f sound correctly 529 00:18:51,264 --> 00:18:53,424 in all word positions during thirty minutes of 530 00:18:53,424 --> 00:18:54,164 simple conversation. 531 00:18:54,704 --> 00:18:56,944 This suggests generalization of the targeted sound to 532 00:18:56,944 --> 00:18:58,244 everyday speech contexts. 533 00:18:58,944 --> 00:19:01,845 Assessment, client has shown significant improvement in articulating 534 00:19:01,984 --> 00:19:03,450 the f f sound, reaching a level of 535 00:19:03,450 --> 00:19:05,690 proficiency where it is consistently used in daily 536 00:19:05,690 --> 00:19:06,190 conversation. 537 00:19:06,650 --> 00:19:09,130 The initial speech goal set for client, correct 538 00:19:09,130 --> 00:19:09,630 articulation 539 00:19:10,089 --> 00:19:12,430 of the f sound has been effectively met. 540 00:19:12,890 --> 00:19:15,515 And then plan, given clients considerable progress, the 541 00:19:15,515 --> 00:19:17,195 plan is to continue a few more therapy 542 00:19:17,195 --> 00:19:19,434 sessions to ensure consistent use of the f 543 00:19:19,434 --> 00:19:22,235 sound. Assuming continued success, the next step will 544 00:19:22,235 --> 00:19:24,315 be discharge from therapy as client appears to 545 00:19:24,315 --> 00:19:26,174 have achieved the initial speech goal. 546 00:19:26,475 --> 00:19:27,695 Well, that's just awesome. 547 00:19:29,320 --> 00:19:31,000 Yeah. And what do you notice about those, 548 00:19:31,559 --> 00:19:34,279 articulation sounds in here? This was particularly hard 549 00:19:34,279 --> 00:19:34,940 to program. 550 00:19:35,799 --> 00:19:38,059 I don't know. They are in the international 551 00:19:38,519 --> 00:19:40,920 Oh, yeah. They are. Yes. They they are 552 00:19:40,920 --> 00:19:43,575 in a in IPA format. Yeah. Because I 553 00:19:43,575 --> 00:19:45,174 I noticed it, but it was just like 554 00:19:45,255 --> 00:19:47,095 it was how it should be. You know? 555 00:19:47,095 --> 00:19:48,934 Right. In your mind, you're like, yeah. That's 556 00:19:48,934 --> 00:19:50,615 how it should be. But do you know 557 00:19:50,615 --> 00:19:51,894 that if we it you know, like, if 558 00:19:51,894 --> 00:19:53,815 you don't program that, like, the other dictation 559 00:19:53,815 --> 00:19:55,515 tools that are just not for SLPs, 560 00:19:55,960 --> 00:19:57,960 they literally will put, like, a capital f 561 00:19:57,960 --> 00:20:00,360 or, like, it just does it'll spell out 562 00:20:00,360 --> 00:20:02,460 p e e, and it just doesn't understand 563 00:20:02,519 --> 00:20:04,840 what we do. So, that was on our 564 00:20:04,840 --> 00:20:06,140 second either iteration. 565 00:20:06,440 --> 00:20:08,140 We fixed articulation notes. 566 00:20:09,305 --> 00:20:11,704 Note that on our on our third iteration, 567 00:20:11,704 --> 00:20:13,464 which is coming out, if you do, like, 568 00:20:13,464 --> 00:20:15,005 these jotted down notes, 569 00:20:15,384 --> 00:20:17,244 the the notes are much more concise. 570 00:20:18,265 --> 00:20:20,345 For our purposes, we've never failed an audit 571 00:20:20,345 --> 00:20:22,160 with a note like this. Like, obviously, if 572 00:20:22,160 --> 00:20:23,679 someone's looking at this, this is a very 573 00:20:23,679 --> 00:20:24,179 comprehensive 574 00:20:24,799 --> 00:20:26,660 note that anybody could understand. 575 00:20:27,200 --> 00:20:28,880 You you don't have to be an SLP 576 00:20:28,880 --> 00:20:30,980 to understand this this note. 577 00:20:32,400 --> 00:20:34,720 But the jotted down notes, some SLPs were 578 00:20:34,720 --> 00:20:36,980 saying they meant they prefer, like, more concise 579 00:20:37,625 --> 00:20:39,785 notes. And so that's kind of our response 580 00:20:39,785 --> 00:20:40,285 to 581 00:20:40,585 --> 00:20:42,985 that user feedback. Yeah. This is awesome, g. 582 00:20:42,985 --> 00:20:44,744 Yeah. Talk a little bit more about because 583 00:20:44,744 --> 00:20:46,744 I think that's what the listeners would love 584 00:20:46,744 --> 00:20:48,825 to hear. You know, most people that listen 585 00:20:48,825 --> 00:20:51,144 to this podcast are medical speech pathologists and 586 00:20:51,144 --> 00:20:52,525 and are bound by Medicare. 587 00:20:52,990 --> 00:20:55,710 And Medicare requires, you know, every day to 588 00:20:55,710 --> 00:20:57,950 write a soap note. So, yeah, do you 589 00:20:57,950 --> 00:20:59,250 guys have the programming 590 00:20:59,950 --> 00:21:01,710 in it for you know, I I just 591 00:21:01,710 --> 00:21:02,990 thinking off the top of my head, I 592 00:21:02,990 --> 00:21:04,849 think, you know, if we say tracheostomy 593 00:21:05,309 --> 00:21:07,149 or any things like that, like, is the 594 00:21:07,149 --> 00:21:08,690 vernacular that we use 595 00:21:09,575 --> 00:21:11,974 programmed in there? It is. And we actually 596 00:21:11,974 --> 00:21:14,394 tested it with, in order to make sure, 597 00:21:14,455 --> 00:21:16,474 we actually test tested it with nurses. 598 00:21:17,494 --> 00:21:19,974 It no. It's not made for nurses, but 599 00:21:19,974 --> 00:21:21,815 we had a a group of nurses. My 600 00:21:21,815 --> 00:21:23,595 mom's a nurse. My my mother-in-law, 601 00:21:24,259 --> 00:21:27,380 She's a nurse, cancer nurse. And so she 602 00:21:27,380 --> 00:21:29,779 actually did a note, where she was talking 603 00:21:29,779 --> 00:21:32,420 about a patient that had cancer, and, they 604 00:21:32,420 --> 00:21:34,740 actually were having a a conversation. So if 605 00:21:34,740 --> 00:21:36,660 the person does talk back to you, just 606 00:21:36,660 --> 00:21:38,200 note that it still is fine. 607 00:21:38,804 --> 00:21:40,325 And it was able to get all of 608 00:21:40,325 --> 00:21:42,804 those medical terms in there because it is 609 00:21:42,804 --> 00:21:44,804 an LLM. So, like I said, a large 610 00:21:44,804 --> 00:21:45,304 language 611 00:21:46,005 --> 00:21:48,984 model, and it is linked up to anything 612 00:21:49,125 --> 00:21:50,664 that is basically known 613 00:21:50,964 --> 00:21:51,464 to, 614 00:21:52,509 --> 00:21:54,750 to to AI. So that's AI basically is 615 00:21:54,750 --> 00:21:55,569 able to, 616 00:21:56,109 --> 00:21:58,509 come up with responses because it looks at 617 00:21:58,509 --> 00:21:59,329 the statistically, 618 00:22:00,269 --> 00:22:01,730 the statistical likelihood 619 00:22:02,109 --> 00:22:03,490 of what comes next. 620 00:22:03,950 --> 00:22:06,429 So it has access. So they've turned basically 621 00:22:06,429 --> 00:22:08,474 language into math. Yep. Right? 622 00:22:08,855 --> 00:22:11,095 Statistically, this word is most likely to be 623 00:22:11,095 --> 00:22:13,894 followed by this in this situation, in this 624 00:22:13,894 --> 00:22:16,214 context. That's how it reasons. So that being 625 00:22:16,214 --> 00:22:17,974 said, yes. It does have access to those 626 00:22:17,974 --> 00:22:19,494 terms, and that's why we tested it with, 627 00:22:19,494 --> 00:22:20,154 like, Mendelsohn 628 00:22:20,470 --> 00:22:22,390 Maneuver and, like, all of those different things. 629 00:22:22,390 --> 00:22:24,309 And we we did test it with 5,000 630 00:22:24,470 --> 00:22:26,549 it was open to 5,000 SLPs. We didn't 631 00:22:26,549 --> 00:22:28,549 quite get all of them in there because 632 00:22:28,549 --> 00:22:29,910 some of them, like I said, didn't make 633 00:22:29,910 --> 00:22:32,070 it past the the little test we had 634 00:22:32,070 --> 00:22:33,990 at the beginning. But we did test it 635 00:22:33,990 --> 00:22:36,355 with SLPs in every setting, And that was 636 00:22:36,355 --> 00:22:38,454 the purpose of that three month free trial 637 00:22:38,674 --> 00:22:40,115 to be able to get feedback to make 638 00:22:40,115 --> 00:22:42,595 sure that it works with SLPs in every 639 00:22:42,595 --> 00:22:44,914 setting. And then we had people from other 640 00:22:44,914 --> 00:22:47,335 settings like, psychologists and psychiatrists 641 00:22:47,634 --> 00:22:48,914 that were reaching out and saying, can we 642 00:22:48,914 --> 00:22:51,190 please, have access to the free trial? And 643 00:22:51,190 --> 00:22:52,710 we kinda have to let them know, well, 644 00:22:52,710 --> 00:22:55,769 we wanna, give the, you know, the SLPs 645 00:22:55,990 --> 00:22:58,330 the first the first chance to do this. 646 00:23:20,559 --> 00:23:23,200 Yeah. So we have differ MelloSpeech, we have 647 00:23:23,200 --> 00:23:25,279 a different system for our, 648 00:23:25,759 --> 00:23:27,839 progress reports. We call them progress reports that 649 00:23:27,839 --> 00:23:29,220 we have to do every six months. 650 00:23:29,519 --> 00:23:30,160 And so, 651 00:23:30,720 --> 00:23:33,125 that system is called our CMS PB five. 652 00:23:33,125 --> 00:23:34,565 It's it's more for, 653 00:23:34,964 --> 00:23:37,605 pediatrics working for birth to five. We've managed 654 00:23:37,605 --> 00:23:40,565 to automate our reports so that it takes 655 00:23:40,565 --> 00:23:41,384 only about 656 00:23:42,005 --> 00:23:43,764 maybe five to seven minutes for us to 657 00:23:43,764 --> 00:23:46,070 write our six month reports. But I suppose 658 00:23:46,070 --> 00:23:48,330 a user could write a full assessment 659 00:23:48,710 --> 00:23:51,450 with the SLP spot. I've I've seen, 660 00:23:51,910 --> 00:23:54,549 some SLPs change it to evaluator. Like, they'll 661 00:23:54,549 --> 00:23:55,769 change their name to evaluator. 662 00:23:56,230 --> 00:23:58,964 And, again, the input affects the output. So 663 00:23:58,964 --> 00:24:00,345 if you speak your entire, 664 00:24:00,804 --> 00:24:04,005 evaluation into the tool, it will generate a 665 00:24:04,005 --> 00:24:05,525 report. It's just that it's gonna it's gonna 666 00:24:05,525 --> 00:24:08,404 say subjective objective assessment plan. But you could 667 00:24:08,404 --> 00:24:10,565 probably just take out those those headings because 668 00:24:10,565 --> 00:24:12,519 you can edit it and submit that as 669 00:24:12,519 --> 00:24:14,359 your note. I mean, it's gonna whatever you 670 00:24:14,359 --> 00:24:14,859 say, 671 00:24:15,160 --> 00:24:17,339 it's going to generate it into, like, nice, 672 00:24:17,880 --> 00:24:18,380 organized 673 00:24:18,759 --> 00:24:19,259 language. 674 00:24:19,960 --> 00:24:22,599 In terms of the uploaded photo one, that's 675 00:24:22,599 --> 00:24:25,474 where you could probably get a better assessment, 676 00:24:25,474 --> 00:24:27,154 like, say that you've written down or even 677 00:24:27,154 --> 00:24:28,294 typed out your whole 678 00:24:28,755 --> 00:24:30,694 kind of assessment and just shorthand. 679 00:24:30,994 --> 00:24:33,734 So, like, I've tried complete shorthand, like, two 680 00:24:33,954 --> 00:24:35,815 y dot o dot 681 00:24:36,289 --> 00:24:37,829 e s t dot rapport, 682 00:24:38,130 --> 00:24:40,710 and it will generate a really nice comprehensive 683 00:24:41,329 --> 00:24:43,650 note. So you could, I mean, try to 684 00:24:43,650 --> 00:24:45,650 modify it and attempt it. I haven't attempted 685 00:24:45,650 --> 00:24:47,650 it with an assessment because it's more for, 686 00:24:47,650 --> 00:24:50,414 like, session daily session notes. Kind of that 687 00:24:50,414 --> 00:24:52,595 really the thing that really bogs us down 688 00:24:52,654 --> 00:24:54,654 is those session notes daily. They have to 689 00:24:54,654 --> 00:24:57,054 be done. If you don't do them, you 690 00:24:57,054 --> 00:24:58,974 might owe a lot of money back, right, 691 00:24:58,974 --> 00:25:00,914 or you might not get paid at all. 692 00:25:01,615 --> 00:25:02,894 They could take I mean, for us, we 693 00:25:02,894 --> 00:25:04,734 could lose our contract if they find that 694 00:25:04,734 --> 00:25:07,890 we're not complying with our IFSPs and IEPs. 695 00:25:07,950 --> 00:25:09,710 You know? Like so it's really important for 696 00:25:09,710 --> 00:25:10,769 us to have a comprehensive 697 00:25:11,470 --> 00:25:13,390 note. And we have submitted these notes for 698 00:25:13,390 --> 00:25:15,390 audit, and we have not. I mean, they're 699 00:25:15,390 --> 00:25:16,850 just so lengthy that 700 00:25:17,230 --> 00:25:19,230 we've just never failed. It's kind of a 701 00:25:19,230 --> 00:25:21,664 trick that I learned, working in schools and, 702 00:25:22,025 --> 00:25:23,164 with highly litigious 703 00:25:23,625 --> 00:25:26,424 school districts. I literally had a lawyer said 704 00:25:26,664 --> 00:25:28,825 say they could tell if the report was 705 00:25:28,825 --> 00:25:31,085 gonna pass par by how thick 706 00:25:31,625 --> 00:25:33,625 it was. Like, it didn't matter how many 707 00:25:33,625 --> 00:25:35,464 pretty words they had. They they said they 708 00:25:35,464 --> 00:25:37,410 could tell by the thickness. People just 709 00:25:37,869 --> 00:25:38,930 assumed that a thicker, 710 00:25:39,309 --> 00:25:41,230 you know, report was was gonna be a 711 00:25:41,230 --> 00:25:43,390 more comprehensive one. So when I do my 712 00:25:43,390 --> 00:25:44,769 IEEs now, Theresa, 713 00:25:45,070 --> 00:25:47,470 those reports are, like, 80 pages long. Yeah. 714 00:25:47,470 --> 00:25:48,670 Talk to me a little bit more about 715 00:25:48,670 --> 00:25:50,109 the HIPAA part of this. I know you 716 00:25:50,109 --> 00:25:52,109 said that for, you know, for HIPAA, you 717 00:25:52,109 --> 00:25:54,085 guys use client and clinician in the notes, 718 00:25:54,085 --> 00:25:55,944 but what about uploading portion, 719 00:25:56,724 --> 00:25:58,484 things like that? Yeah. So you I mean, 720 00:25:58,484 --> 00:26:00,244 you could change it to patient. Just so 721 00:26:00,244 --> 00:26:01,845 you know, it doesn't say client and clinician 722 00:26:01,845 --> 00:26:03,525 every time. You could change it to patient, 723 00:26:03,525 --> 00:26:04,025 SLP, 724 00:26:05,125 --> 00:26:07,240 you know, whatever. You could put anything in 725 00:26:07,240 --> 00:26:09,079 there that you want it to say. And 726 00:26:09,079 --> 00:26:11,160 so up you mean uploading it in terms 727 00:26:11,160 --> 00:26:13,400 of uploading it to your EMR? Yep. Yeah. 728 00:26:13,400 --> 00:26:15,319 So from there, when your note and I 729 00:26:15,319 --> 00:26:17,160 can actually show you this part. When your 730 00:26:17,160 --> 00:26:18,140 note is done, 731 00:26:18,679 --> 00:26:21,099 you have the option to now send it. 732 00:26:21,335 --> 00:26:23,674 So our emails are completely HIPAA compliant. 733 00:26:24,375 --> 00:26:26,214 I'm assuming most people that work in a 734 00:26:26,214 --> 00:26:29,174 hospital system would have HIPAA compliant email systems, 735 00:26:29,174 --> 00:26:31,015 you know, that are gonna be secure because 736 00:26:31,015 --> 00:26:32,714 you're messaging with families. 737 00:26:33,414 --> 00:26:35,759 So you just hit send from there. Mine's 738 00:26:35,759 --> 00:26:36,259 automatically, 739 00:26:37,519 --> 00:26:38,160 you know, 740 00:26:38,559 --> 00:26:40,400 programmed to send to where I want it 741 00:26:40,400 --> 00:26:42,799 to go to. So it's sent already. So 742 00:26:42,799 --> 00:26:45,279 now I've already received that. My notes team 743 00:26:45,279 --> 00:26:46,820 has already received that. 744 00:26:47,279 --> 00:26:49,200 From there, they they take it from there 745 00:26:49,200 --> 00:26:51,494 in terms of of filing it for us. 746 00:26:51,954 --> 00:26:54,375 But if you were like a solo practitioner 747 00:26:55,154 --> 00:26:57,095 working as a maybe a private 748 00:26:57,394 --> 00:27:00,855 practice SLP in a medical setting solo practitioner, 749 00:27:01,315 --> 00:27:03,474 you could just from there save them all 750 00:27:03,474 --> 00:27:04,295 in a file, 751 00:27:04,980 --> 00:27:07,619 print it, copy it, copy and paste it 752 00:27:07,619 --> 00:27:08,519 like this literally, 753 00:27:08,900 --> 00:27:10,819 and then just, you know, hit copy and 754 00:27:10,819 --> 00:27:12,579 then paste it directly in. It takes less 755 00:27:12,579 --> 00:27:13,960 than a second to do that. 756 00:27:14,660 --> 00:27:16,119 Note that you can also edit. 757 00:27:16,420 --> 00:27:18,194 So, like, here you can hit edit. Let's 758 00:27:18,194 --> 00:27:19,954 say you were like, no. I didn't mean 759 00:27:19,954 --> 00:27:21,394 to say that or I wanted to say 760 00:27:21,394 --> 00:27:24,134 the happy boy runs fast. 761 00:27:25,954 --> 00:27:27,474 Right? You see that? I just typed that 762 00:27:27,474 --> 00:27:29,234 in right there. You can just change anything 763 00:27:29,234 --> 00:27:31,509 like that. So and then save changes. But 764 00:27:31,509 --> 00:27:33,910 when you close out this page, it it's 765 00:27:33,910 --> 00:27:35,509 wiped from the system. So that's what I 766 00:27:35,509 --> 00:27:37,369 was talking about with the zero data retention. 767 00:27:37,829 --> 00:27:38,970 Nobody nobody 768 00:27:39,349 --> 00:27:41,109 can access that. We wouldn't be able to 769 00:27:41,109 --> 00:27:42,410 access it on our end. 770 00:27:43,394 --> 00:27:45,394 The AI provider that we use would not 771 00:27:45,394 --> 00:27:47,414 be able to access it because our BAA, 772 00:27:47,555 --> 00:27:49,715 business associate agreement with them, says that they 773 00:27:49,715 --> 00:27:50,535 wipe everything. 774 00:27:50,835 --> 00:27:52,375 There's zero data retention. 775 00:27:53,234 --> 00:27:54,835 So this is a tool. It's not an 776 00:27:54,835 --> 00:27:55,815 EMR system. 777 00:27:56,690 --> 00:27:57,670 That being said, 778 00:27:58,609 --> 00:28:00,450 yeah. It's like similar tools. Like, I don't 779 00:28:00,450 --> 00:28:01,829 know if you've heard of the AAC, 780 00:28:03,009 --> 00:28:05,329 Genie. That's a tool that SLPs use when 781 00:28:05,329 --> 00:28:06,789 they're doing an AAC assessment. 782 00:28:07,809 --> 00:28:09,569 It's a tool. Right? We're not trying to 783 00:28:09,569 --> 00:28:11,569 store all the information in in the AAC 784 00:28:11,569 --> 00:28:12,954 Genie. And I don't know if there's something 785 00:28:12,954 --> 00:28:13,674 like that in in, 786 00:28:14,075 --> 00:28:15,054 medical SLP. 787 00:28:15,514 --> 00:28:17,194 Like, that's just literally a tool that you 788 00:28:17,194 --> 00:28:18,954 just use, but it's not something that you're 789 00:28:18,954 --> 00:28:20,894 gonna store all your client information. 790 00:28:21,434 --> 00:28:23,755 The business associate agreement does go into greater 791 00:28:23,755 --> 00:28:25,914 detail about secure you know, like, what keeps 792 00:28:25,914 --> 00:28:27,990 this secure and whatnot. That's awesome. 793 00:28:28,690 --> 00:28:31,009 Okay. Yeah. Share with me. So how if 794 00:28:31,009 --> 00:28:33,089 people are interested in trying this out. I 795 00:28:33,089 --> 00:28:36,369 know you've been super gracious in extending a 796 00:28:36,369 --> 00:28:37,429 a trial to 797 00:28:37,730 --> 00:28:39,029 swallow your pride listeners. 798 00:28:39,565 --> 00:28:41,325 So when you're going to sign up for 799 00:28:41,325 --> 00:28:42,865 the SLP spot, 800 00:28:43,164 --> 00:28:50,545 which is housed at www.slpeace.com, 801 00:28:52,130 --> 00:28:53,029 for our purposes, 802 00:28:53,410 --> 00:28:54,930 what we did is we gave you a 803 00:28:54,930 --> 00:28:55,990 business identifier. 804 00:28:56,529 --> 00:28:58,390 So this is the same type of code 805 00:28:58,769 --> 00:29:01,090 that you would get if your employer was 806 00:29:01,090 --> 00:29:02,549 paying for a, 807 00:29:03,650 --> 00:29:04,710 account for you. 808 00:29:05,035 --> 00:29:06,714 So you will go ahead and where it 809 00:29:06,714 --> 00:29:08,255 says enter business identifier, 810 00:29:08,714 --> 00:29:10,555 you're gonna enter the code that we give 811 00:29:10,555 --> 00:29:11,134 you here, 812 00:29:11,434 --> 00:29:12,734 and that code is 813 00:29:13,275 --> 00:29:13,775 peace 814 00:29:14,234 --> 00:29:14,734 for 815 00:29:15,035 --> 00:29:18,250 me, exclamation point, peace, and then, like, the 816 00:29:18,250 --> 00:29:21,210 number four, me, exclamation point. Let's have some 817 00:29:21,210 --> 00:29:24,190 peace SLPs because every SLP deserves peace. 818 00:29:24,890 --> 00:29:27,210 The number four, and then me and then 819 00:29:27,210 --> 00:29:28,990 exclamation point all in capital. 820 00:29:29,450 --> 00:29:30,890 And then you'll be able to, 821 00:29:31,369 --> 00:29:32,509 put that in there. 822 00:29:33,855 --> 00:29:34,595 Hit verify. 823 00:29:34,974 --> 00:29:36,195 It'll say it's valid, 824 00:29:36,575 --> 00:29:38,174 and then you'll be able to get in. 825 00:29:38,174 --> 00:29:40,095 See? Selected plan enterprise. You don't have to 826 00:29:40,095 --> 00:29:41,295 choose a plan. You're gonna have to check 827 00:29:41,295 --> 00:29:43,214 off that you agree to these terms of 828 00:29:43,214 --> 00:29:46,414 service, privacy policy, business associate agreement. Obviously, read 829 00:29:46,414 --> 00:29:48,339 that, and then you'll be able to to 830 00:29:48,339 --> 00:29:49,779 get it. And then another thing that some 831 00:29:49,779 --> 00:29:51,779 people have issues with is when sometimes when 832 00:29:51,779 --> 00:29:52,980 they go in here, it sends you a 833 00:29:52,980 --> 00:29:54,819 code. Like, you know, like, that's just standard 834 00:29:54,819 --> 00:29:56,660 practice. It'll send you a a code to 835 00:29:56,660 --> 00:29:59,059 your email. Sometimes people don't get the email 836 00:29:59,059 --> 00:30:00,359 because it goes to spam. 837 00:30:00,819 --> 00:30:03,465 Right? Or maybe their their email, like, thinks 838 00:30:03,465 --> 00:30:05,945 that something blocks it. And so what you 839 00:30:05,945 --> 00:30:07,705 can do to get around that is if 840 00:30:07,705 --> 00:30:13,005 you add SOAP, like SOAP note, soap,@slpeace.com 841 00:30:13,144 --> 00:30:15,785 as a safe email, this is just standard 842 00:30:15,785 --> 00:30:16,684 email practice, 843 00:30:17,000 --> 00:30:18,920 it'll get to you. You could also just 844 00:30:19,000 --> 00:30:20,359 like, a a trick around that is to 845 00:30:20,359 --> 00:30:22,519 send an email to soap@slp's.com 846 00:30:22,519 --> 00:30:24,440 that's not monitored by anybody and just say, 847 00:30:24,440 --> 00:30:24,940 hi. 848 00:30:26,200 --> 00:30:28,200 Right? And then your email just assumes that 849 00:30:28,200 --> 00:30:30,279 it's a it's a known contact because you 850 00:30:30,279 --> 00:30:32,964 sent an email. Okay. Awesome. Thank you for 851 00:30:32,964 --> 00:30:35,605 clarifying that. Anything else you wanna cover? Anything 852 00:30:35,605 --> 00:30:37,684 else you want the people to know? Yeah. 853 00:30:37,684 --> 00:30:38,964 I mean, I don't know. I think one 854 00:30:38,964 --> 00:30:40,244 of the things I would like to talk 855 00:30:40,244 --> 00:30:41,845 about because some people I mean, you and 856 00:30:41,845 --> 00:30:44,105 I, we know the benefits to using technology 857 00:30:44,244 --> 00:30:47,200 in business because it takes away from the 858 00:30:47,200 --> 00:30:49,039 tasks you have to do, and it saves 859 00:30:49,039 --> 00:30:51,359 you time and money. But, I would just 860 00:30:51,359 --> 00:30:53,119 like to say to my SLP friends out 861 00:30:53,119 --> 00:30:53,619 there, 862 00:30:54,240 --> 00:30:56,019 yeah, our rates are constantly 863 00:30:56,400 --> 00:30:57,460 getting cut. 864 00:30:57,775 --> 00:31:00,515 You know? Our services are not valued 865 00:31:01,054 --> 00:31:02,355 the way they should be. 866 00:31:03,535 --> 00:31:04,994 I like to tell regulators, 867 00:31:05,295 --> 00:31:07,554 hey. Just try to go a day 868 00:31:07,855 --> 00:31:09,474 without being able to swallow. 869 00:31:10,109 --> 00:31:11,950 Just go try to go a full day 870 00:31:11,950 --> 00:31:13,869 without and I'm talking don't even swallow your 871 00:31:13,869 --> 00:31:16,450 spit and just see how valuable 872 00:31:17,069 --> 00:31:18,450 that is to you. 873 00:31:18,750 --> 00:31:20,829 That's how we should be paid. But they 874 00:31:20,829 --> 00:31:22,454 don't they don't see it. We're a profession 875 00:31:22,454 --> 00:31:24,934 of mainly females, which also, I think, also 876 00:31:24,934 --> 00:31:27,015 has an impact on our rates. I mean, 877 00:31:27,015 --> 00:31:29,255 just anything back in the history, you can 878 00:31:29,255 --> 00:31:31,095 see that that women in general are are 879 00:31:31,174 --> 00:31:32,855 have been paid less than men. Right? That's 880 00:31:32,855 --> 00:31:35,015 something that we're we're trying to not have 881 00:31:35,015 --> 00:31:37,720 happen anymore, but, unfortunately, it's still happening. The 882 00:31:37,720 --> 00:31:39,799 way we can get around that is to 883 00:31:39,799 --> 00:31:40,539 use technology 884 00:31:41,080 --> 00:31:42,700 to make what we do faster, 885 00:31:43,559 --> 00:31:45,340 so that we're not having to take administrative 886 00:31:45,559 --> 00:31:47,720 tasks home with us, and we can just 887 00:31:47,720 --> 00:31:49,720 focus on what we're really good at, which 888 00:31:49,720 --> 00:31:51,340 is the therapy that we provide 889 00:31:51,795 --> 00:31:53,255 and all that other documentation, 890 00:31:54,115 --> 00:31:55,715 all that other stuff that used to have 891 00:31:55,715 --> 00:31:58,055 me staying super late at my hospital 892 00:31:58,355 --> 00:32:00,695 after my last patient, just typing furiously, 893 00:32:01,075 --> 00:32:03,075 just wishing I could be at home. All 894 00:32:03,075 --> 00:32:05,470 of that is going to go away within 895 00:32:05,470 --> 00:32:07,710 the next few years and faster if you 896 00:32:07,710 --> 00:32:10,130 are fast to accept and adopt a technology. 897 00:32:10,829 --> 00:32:12,190 No. I love it. I love it. I 898 00:32:12,190 --> 00:32:14,450 was reading I can't remember who 899 00:32:15,389 --> 00:32:17,250 one of the big tech geniuses 900 00:32:17,789 --> 00:32:18,990 I wish I could remember who it was 901 00:32:18,990 --> 00:32:20,210 now, but it was something like 902 00:32:20,744 --> 00:32:23,005 health care is not gonna go away. But, 903 00:32:23,065 --> 00:32:25,464 you know, the people that embrace AI in 904 00:32:25,464 --> 00:32:27,704 health care are gonna be that much more 905 00:32:27,704 --> 00:32:30,025 farther ahead than people that are not embracing 906 00:32:30,025 --> 00:32:31,545 it. And so, you know, it's why I'm 907 00:32:31,545 --> 00:32:33,464 super happy to bring you on. You are 908 00:32:33,464 --> 00:32:35,980 an SLP through and through, but, you know, 909 00:32:35,980 --> 00:32:38,399 you also have such a knack for understanding 910 00:32:38,539 --> 00:32:40,700 technology and how SLPs can use it and 911 00:32:40,700 --> 00:32:42,619 how it can benefit us. And, you know, 912 00:32:42,619 --> 00:32:44,539 you've created this awesome program, and I think 913 00:32:44,539 --> 00:32:46,399 this is a really good, 914 00:32:46,859 --> 00:32:48,700 for lack of better term, toe dip into 915 00:32:48,700 --> 00:32:50,234 the AI waters for 916 00:32:50,795 --> 00:32:52,315 some SLPs that you know? And I think 917 00:32:52,315 --> 00:32:53,375 a lot of it too is 918 00:32:53,914 --> 00:32:56,234 scary in that HIPAA sense too. Right? Like, 919 00:32:56,234 --> 00:32:57,855 you don't just wanna go upload, 920 00:32:58,315 --> 00:33:01,515 you know, PHI into chat GPT. Like, please 921 00:33:01,515 --> 00:33:04,075 don't do that. Like Absolutely do not do 922 00:33:04,075 --> 00:33:06,920 that. Do do not do that. 923 00:33:07,619 --> 00:33:10,019 They have said it's not secure. Right. But, 924 00:33:10,019 --> 00:33:12,099 you know, like, it is not secure. So, 925 00:33:12,420 --> 00:33:13,700 yeah, I mean, it is kind of a 926 00:33:13,700 --> 00:33:15,700 scary thing, but for me, like, I've always 927 00:33:15,700 --> 00:33:16,519 been extra. 928 00:33:17,054 --> 00:33:19,214 And so I don't ever take what somebody 929 00:33:19,214 --> 00:33:21,294 tells me at face value. That's why we 930 00:33:21,294 --> 00:33:22,974 made this tool the way we did with 931 00:33:22,974 --> 00:33:25,294 the zero data retention. We made sure that 932 00:33:25,294 --> 00:33:27,774 on both ends, nothing's being saved. And then 933 00:33:27,774 --> 00:33:29,774 on top of that, we de identified it. 934 00:33:29,774 --> 00:33:31,859 Right? Because I know that when I was 935 00:33:31,859 --> 00:33:34,180 a broke SLP in my twenties, I had 936 00:33:34,180 --> 00:33:36,259 a credit card that had $5 on it. 937 00:33:36,259 --> 00:33:38,019 And I had a very nice Mercedes that 938 00:33:38,019 --> 00:33:39,859 I had bought because I was like, I'm 939 00:33:39,859 --> 00:33:41,700 a graduate now. I want a Mercedes. It 940 00:33:41,700 --> 00:33:43,320 was old, but it was a Mercedes. 941 00:33:43,625 --> 00:33:46,105 Someone went and stole my credit card number 942 00:33:46,105 --> 00:33:48,025 from a gas station, and they thought they 943 00:33:48,025 --> 00:33:50,105 would go to Walmart, and they would just 944 00:33:50,105 --> 00:33:51,945 go ahead and get hundreds of dollars of 945 00:33:51,945 --> 00:33:53,965 stuff. Well, let me tell you what happened. 946 00:33:54,105 --> 00:33:56,025 Since I had $5 in there, do you 947 00:33:56,025 --> 00:33:57,644 think they were able to get their stuff? 948 00:33:58,559 --> 00:34:01,440 Nope. Absolutely not. Because you can't steal what's 949 00:34:01,440 --> 00:34:04,660 not there. And so, that's just always been 950 00:34:04,720 --> 00:34:07,200 the way that MelloSpeech looks at us. Hey. 951 00:34:07,200 --> 00:34:08,640 If you don't need to put the whole 952 00:34:08,640 --> 00:34:09,860 client's name in there 953 00:34:10,160 --> 00:34:11,539 Right. Don't do it. 954 00:34:12,000 --> 00:34:13,934 Why why do it? You know, I will 955 00:34:13,934 --> 00:34:16,275 put the client's name into some fancy EMR 956 00:34:16,414 --> 00:34:18,094 where they've got all the billions if they 957 00:34:18,094 --> 00:34:18,755 get hacked. 958 00:34:19,135 --> 00:34:20,974 Because those systems get hacked all the time. 959 00:34:20,974 --> 00:34:21,474 Right? 960 00:34:21,775 --> 00:34:23,855 They do. They get hacked, and they they 961 00:34:23,855 --> 00:34:25,775 get held ransom. Yes. I'm sure you've heard 962 00:34:25,775 --> 00:34:27,954 of this. They they ransom those systems 963 00:34:28,280 --> 00:34:29,960 because they're like, we're gonna keep you out 964 00:34:29,960 --> 00:34:31,800 of your system till you pay us these 965 00:34:31,800 --> 00:34:33,739 millions of dollars. And they do it because 966 00:34:34,039 --> 00:34:35,900 people are gonna die if they don't. Right? 967 00:34:35,960 --> 00:34:37,639 That's a real thing. The best way to 968 00:34:37,639 --> 00:34:40,039 keep something secure is don't put Yep. The 969 00:34:40,039 --> 00:34:41,775 name in there. If you if you wanna 970 00:34:41,775 --> 00:34:43,775 put x x x x and chat g 971 00:34:43,775 --> 00:34:45,714 p t and then replace all the x's, 972 00:34:47,614 --> 00:34:48,255 you know? But, 973 00:34:49,135 --> 00:34:51,135 I still would I just I wouldn't I 974 00:34:51,135 --> 00:34:54,434 wouldn't personally do that. Our systems require 975 00:34:55,054 --> 00:34:56,034 clinical judgment. 976 00:34:56,570 --> 00:34:59,230 K? There it cannot work without clinical judgment. 977 00:34:59,449 --> 00:35:01,130 I gave the the story of my son 978 00:35:01,130 --> 00:35:02,889 who tried to do a note about being 979 00:35:02,889 --> 00:35:05,210 under a table for five hours. Try as 980 00:35:05,210 --> 00:35:07,530 it might, the SLP spot could not turn 981 00:35:07,530 --> 00:35:09,630 that into any kind of 982 00:35:10,114 --> 00:35:12,934 information about speech therapy. It cannot work 983 00:35:13,234 --> 00:35:15,394 without your clinical judgment. Our systems do not 984 00:35:15,394 --> 00:35:16,934 work without your clinical judgment. 985 00:35:17,554 --> 00:35:19,474 Our other system, the CMS p p five, 986 00:35:19,474 --> 00:35:21,635 we had an SLP working with us who 987 00:35:21,635 --> 00:35:23,554 just wasn't thinking and was just clicking, clicking, 988 00:35:23,554 --> 00:35:26,420 clicking, clicking. Well, it shot out complete gibberish. 989 00:35:26,719 --> 00:35:28,159 I I saw the note and I said, 990 00:35:28,159 --> 00:35:30,159 what is this? Did you you you you 991 00:35:30,159 --> 00:35:32,480 put that the child is not speaking? And 992 00:35:32,480 --> 00:35:34,079 then over here, you said that he could 993 00:35:34,079 --> 00:35:36,179 speak in a way that everyone understands him. 994 00:35:36,239 --> 00:35:37,859 These two things cannot coexist. 995 00:35:38,375 --> 00:35:39,974 So which one is it? So we can't 996 00:35:39,974 --> 00:35:42,375 turn off those that clinical hat. You know? 997 00:35:42,375 --> 00:35:44,614 Like, we always have to still think this 998 00:35:44,614 --> 00:35:46,934 is a tool, and I have to read 999 00:35:46,934 --> 00:35:48,855 it over, and I have to go in 1000 00:35:48,855 --> 00:35:51,174 and edit it. And now it's my name 1001 00:35:51,174 --> 00:35:52,614 on here. So I need to make sure 1002 00:35:52,614 --> 00:35:54,909 that what I what I have is is 1003 00:35:54,909 --> 00:35:57,469 correct. So, yeah, that's that's for every SLP 1004 00:35:57,469 --> 00:35:59,869 thinking AI is gonna replace them. Not quite 1005 00:35:59,869 --> 00:36:02,110 yet. Alright. Awesome, g. This is this is 1006 00:36:02,110 --> 00:36:03,630 awesome. I I love this so much, and 1007 00:36:03,630 --> 00:36:05,390 I I just love your forward thinking with 1008 00:36:05,390 --> 00:36:08,269 everything. And yeah. Any anything anything else you'd 1009 00:36:08,269 --> 00:36:10,025 like to share? Any final thoughts? I do 1010 00:36:10,025 --> 00:36:11,465 have a word of encouragement, and you can 1011 00:36:11,465 --> 00:36:12,585 share this with others. 1012 00:36:13,385 --> 00:36:14,905 And I know that you've had you've you've 1013 00:36:14,905 --> 00:36:16,184 had this happen to you. 1014 00:36:16,505 --> 00:36:18,344 When you are a person that thinks outside 1015 00:36:18,344 --> 00:36:20,445 of the box and you are someone 1016 00:36:20,744 --> 00:36:23,704 that just thinks differently from everyone else who's 1017 00:36:23,704 --> 00:36:24,925 going a certain way, 1018 00:36:25,710 --> 00:36:27,170 you are gonna have people 1019 00:36:27,630 --> 00:36:29,730 that just come up against you 1020 00:36:30,030 --> 00:36:32,050 and and just take it upon themselves 1021 00:36:32,670 --> 00:36:34,429 to try to stop you from doing what 1022 00:36:34,429 --> 00:36:36,670 you're doing. Right? That could be you using 1023 00:36:36,670 --> 00:36:38,929 AI tools and everybody else is still handwriting 1024 00:36:39,070 --> 00:36:39,494 stuff. 1025 00:36:39,974 --> 00:36:42,155 You don't have to share what you're doing 1026 00:36:42,535 --> 00:36:43,275 with everybody. 1027 00:36:43,735 --> 00:36:45,755 Right? You can just be the fastest 1028 00:36:46,295 --> 00:36:48,135 person to get your notes done and go 1029 00:36:48,135 --> 00:36:50,075 home directly at 06:00 1030 00:36:50,375 --> 00:36:52,215 and and be home while everybody else is 1031 00:36:52,215 --> 00:36:53,115 still documenting 1032 00:36:53,619 --> 00:36:55,619 without sharing with the whole world. Oh, I 1033 00:36:55,619 --> 00:36:57,059 I mean, I I'd love you to share, 1034 00:36:57,059 --> 00:36:58,820 but, oh, I'm using the SLP spot, and 1035 00:36:58,820 --> 00:37:01,699 that's how I'm getting done faster. Because trust 1036 00:37:01,699 --> 00:37:03,699 me, if you do tell them, they will 1037 00:37:03,699 --> 00:37:05,380 add more work to you. I was the 1038 00:37:05,380 --> 00:37:07,699 first one done because I was just really 1039 00:37:07,699 --> 00:37:08,199 fast 1040 00:37:08,505 --> 00:37:11,224 with my evaluations with the and the whatnot 1041 00:37:11,224 --> 00:37:12,204 with these little ones. 1042 00:37:12,744 --> 00:37:14,664 And then my boss saw me just, like, 1043 00:37:14,664 --> 00:37:16,984 sitting there having my lunch nicely. And would 1044 00:37:16,984 --> 00:37:19,224 you know she added the clients from the 1045 00:37:19,224 --> 00:37:21,964 person across the hall to my schedule? 1046 00:37:22,920 --> 00:37:24,679 We don't have to tell everybody everything we're 1047 00:37:24,679 --> 00:37:27,559 we're we're doing. Right? Alright. Awesome. Well, thanks, 1048 00:37:27,559 --> 00:37:28,619 g. This is awesome. 1049 00:37:29,239 --> 00:37:31,960 Okay. And we said slpiece.com 1050 00:37:31,960 --> 00:37:34,199 is where people can go to check this 1051 00:37:34,199 --> 00:37:37,144 out, And then the the code to check 1052 00:37:37,144 --> 00:37:38,844 it out is capital 1053 00:37:39,224 --> 00:37:42,344 peace, p e a c e, the number 1054 00:37:42,344 --> 00:37:43,485 four, me, 1055 00:37:43,785 --> 00:37:45,965 and exclamation point, and it's all capitals. 1056 00:37:47,599 --> 00:37:49,519 So Yes, ma'am. And I hope people like 1057 00:37:49,519 --> 00:37:51,699 it, and it'd be cool if they try 1058 00:37:52,079 --> 00:37:52,480 the, 1059 00:37:53,119 --> 00:37:55,679 the photo one. That's something we're piloting, so 1060 00:37:55,679 --> 00:37:57,360 I'm sure we'll find lots of glitches. But 1061 00:37:57,360 --> 00:37:59,280 if you, you know, find them, let us 1062 00:37:59,280 --> 00:38:01,224 know. Our Facebook page is the best place 1063 00:38:01,224 --> 00:38:02,925 to see those frequently asked questions, 1064 00:38:03,464 --> 00:38:05,385 because we just always post them there. It 1065 00:38:05,385 --> 00:38:07,944 literally is SLP spot. Excellent. And if people 1066 00:38:07,944 --> 00:38:09,464 have any questions or wanna reach out to 1067 00:38:09,464 --> 00:38:11,644 you, where can they find you? Yeah. Help. 1068 00:38:11,864 --> 00:38:17,710 Literally, help, like, help@slpeace.com. 1069 00:38:17,710 --> 00:38:19,309 So help@slp's.com. 1070 00:38:19,309 --> 00:38:21,550 It goes to, our tech team and also 1071 00:38:21,550 --> 00:38:24,109 our, customer service team, but I do tend 1072 00:38:24,109 --> 00:38:26,269 to respond first from my phone wherever I 1073 00:38:26,269 --> 00:38:28,130 am. I'm like, oh, it's an SLPs question. 1074 00:38:28,805 --> 00:38:30,724 So you'll usually get me responding first. It'll 1075 00:38:30,724 --> 00:38:32,885 say sent from my phone, but, it could 1076 00:38:32,885 --> 00:38:34,885 also be any member of my team. Thanks, 1077 00:38:34,885 --> 00:38:36,325 g. It was so nice chatting with you 1078 00:38:36,325 --> 00:38:38,905 again. And that's a wrap for this episode. 1079 00:38:39,204 --> 00:38:41,545 As always, thank you so much for listening. 1080 00:38:41,840 --> 00:38:43,360 If you'd like to download the show notes 1081 00:38:43,360 --> 00:38:47,300 from this episode, please visit swallowyourpridepodcast.com. 1082 00:38:47,440 --> 00:38:49,039 There, you can also sign up for our 1083 00:38:49,039 --> 00:38:51,039 email list so that you'll never miss another 1084 00:38:51,039 --> 00:38:51,539 episode. 1085 00:38:51,920 --> 00:38:53,679 If you do like what you hear, then 1086 00:38:53,679 --> 00:38:56,375 please subscribe and leave a review on iTunes 1087 00:38:56,835 --> 00:38:58,594 or share it on social media with your 1088 00:38:58,594 --> 00:39:00,755 friends and colleagues because that is what keeps 1089 00:39:00,755 --> 00:39:02,135 these episodes coming. 1090 00:39:02,675 --> 00:39:04,514 If you'd like to be a guest, share 1091 00:39:04,514 --> 00:39:07,074 feedback, or request a topic to be discussed 1092 00:39:07,074 --> 00:39:11,611 on the show, please email podcast@TeresaRichard.com. 1093 00:39:11,611 --> 00:39:13,611 Thank you so much for listening, and we'll 1094 00:39:13,611 --> 00:39:14,831 catch you next week.