1 00:00:10,880 --> 00:00:13,445 Welcome to the Swallow Your Pride podcast. I'm 2 00:00:13,445 --> 00:00:15,764 your host, Teresa Richard. I'm a board certified 3 00:00:15,764 --> 00:00:17,864 specialist in swallowing and swallowing disorders 4 00:00:18,164 --> 00:00:20,904 and founder of the MediSLP Collective and MediSLP 5 00:00:21,204 --> 00:00:21,704 Education. 6 00:00:22,324 --> 00:00:24,884 This podcast is dedicated to delivering the latest 7 00:00:24,884 --> 00:00:28,130 evidence based practice to medical SLPs everywhere while 8 00:00:28,130 --> 00:00:31,170 also recognizing that medical SLPs everywhere are doing 9 00:00:31,170 --> 00:00:33,170 the best with what they've got. Whether you 10 00:00:33,170 --> 00:00:35,649 are a new clinician seeking tangible tools for 11 00:00:35,649 --> 00:00:37,649 therapy or a seasoned vet stuck in a 12 00:00:37,649 --> 00:00:39,810 rut, my goal is simple, to help you 13 00:00:39,810 --> 00:00:42,835 advance your practice without feeling overwhelmed or underappreciated. 14 00:00:43,695 --> 00:00:46,174 This means that together, we'll build confidence, broaden 15 00:00:46,174 --> 00:00:48,734 your knowledge, and reignite your passion for our 16 00:00:48,734 --> 00:00:51,215 fields. So if you're listening, I encourage you 17 00:00:51,215 --> 00:00:52,975 to swallow your pride and be open to 18 00:00:52,975 --> 00:00:54,895 new ideas because at the end of the 19 00:00:54,895 --> 00:00:57,079 day, you and your patients deserve that kind 20 00:00:57,079 --> 00:00:59,559 of support. Just a quick disclaimer that all 21 00:00:59,559 --> 00:01:01,960 statements and opinions expressed in this episode do 22 00:01:01,960 --> 00:01:04,519 not reflect on the organizations associated with the 23 00:01:04,519 --> 00:01:07,319 speakers and are their own opinions solely. With 24 00:01:07,319 --> 00:01:08,859 that, let's dive in. 25 00:01:09,734 --> 00:01:12,694 Welcome to the Swallow Your Pride podcast. I 26 00:01:12,694 --> 00:01:15,414 am really excited to do this episode today. 27 00:01:15,414 --> 00:01:17,894 We have an awesome, awesome, awesome guest. We 28 00:01:17,894 --> 00:01:20,614 have miss Jackie Rodriguez with us, and she's 29 00:01:20,614 --> 00:01:23,189 a bilingual SLP based in Atlanta, Georgia. She 30 00:01:23,189 --> 00:01:26,009 graduated from Georgia State University and has extensive 31 00:01:26,069 --> 00:01:28,549 experience working across the lifespan and continuum of 32 00:01:28,549 --> 00:01:31,769 care. She's passionate about bilingualism and multi multiculturalism 33 00:01:32,469 --> 00:01:35,530 across the lifespan, health literacy, and dementia care. 34 00:01:35,590 --> 00:01:37,750 She's a recipient of the ASHA Early Career 35 00:01:37,750 --> 00:01:40,405 Professional Award. Jackie serves as the director of 36 00:01:40,405 --> 00:01:42,504 communications for the Bilingual Empowerment 37 00:01:42,885 --> 00:01:45,864 through Allied Mentorship Program, BEAM SLP, 38 00:01:46,245 --> 00:01:49,444 an organization that provides mentorship for bilingual CSD 39 00:01:49,444 --> 00:01:50,984 students and clinical fellows. 40 00:01:51,460 --> 00:01:54,420 Jackie enjoys educating others about race, ethnicity, and 41 00:01:54,420 --> 00:01:56,340 the field of speech language pathology on her 42 00:01:56,340 --> 00:01:59,319 Instagram account at unlearn with me dot theslp. 43 00:02:00,020 --> 00:02:01,960 So, Jackie, welcome to the show. 44 00:02:02,420 --> 00:02:04,500 Thank you for having me. Yes. Thank you 45 00:02:04,500 --> 00:02:06,085 so much for joining us. So tell tell 46 00:02:06,085 --> 00:02:07,444 the people a little bit more about what 47 00:02:07,444 --> 00:02:09,365 you do. I know you're super passionate. I 48 00:02:09,365 --> 00:02:11,385 always learn so much from you whenever I 49 00:02:11,525 --> 00:02:13,525 read your post. I've I've always learned so 50 00:02:13,525 --> 00:02:15,604 much from you, and you've always been outspoken 51 00:02:15,604 --> 00:02:17,944 about things, but always in just a very 52 00:02:18,349 --> 00:02:21,090 respectful way. And I I I genuinely appreciate 53 00:02:21,310 --> 00:02:23,150 that so much about you. So thank you 54 00:02:23,150 --> 00:02:24,050 for being you. 55 00:02:24,509 --> 00:02:26,449 Thank you. Thanks for having me. 56 00:02:26,750 --> 00:02:29,229 So, a little bit more about me. So 57 00:02:29,229 --> 00:02:30,449 I actually started, 58 00:02:31,185 --> 00:02:33,665 in pediatrics. I started in the schools as 59 00:02:33,665 --> 00:02:35,044 a bilingual diagnostician, 60 00:02:36,705 --> 00:02:40,004 and I evaluated children who were learning English 61 00:02:40,064 --> 00:02:40,564 and, 62 00:02:40,944 --> 00:02:43,284 as their second language. And I think 63 00:02:43,700 --> 00:02:44,360 that first, 64 00:02:45,700 --> 00:02:48,020 job that I had really exposed me to 65 00:02:48,020 --> 00:02:49,159 health disparities 66 00:02:49,460 --> 00:02:49,960 and, 67 00:02:50,900 --> 00:02:52,740 issues with health literacy that we're gonna get 68 00:02:52,740 --> 00:02:56,235 into later. And then I chose the perfect 69 00:02:56,235 --> 00:02:59,694 time to transition to medical SLP. I transitioned 70 00:02:59,754 --> 00:03:00,895 to medical SLP 71 00:03:01,194 --> 00:03:04,555 in 2020 in Sniffs as a traveler, so 72 00:03:04,555 --> 00:03:05,935 it was just lovely. 73 00:03:07,275 --> 00:03:08,014 And then, 74 00:03:09,010 --> 00:03:10,849 happened during that time as well. You know, 75 00:03:10,849 --> 00:03:12,550 I was working in a lot of facilities 76 00:03:12,689 --> 00:03:13,189 where, 77 00:03:13,730 --> 00:03:15,730 they couldn't get coverage. It was in a 78 00:03:15,730 --> 00:03:18,450 rural area. So lots of health disparities as 79 00:03:18,450 --> 00:03:18,950 well. 80 00:03:19,490 --> 00:03:21,969 And I really started to become passionate about 81 00:03:21,969 --> 00:03:24,735 dementia care during that time of my career. 82 00:03:25,194 --> 00:03:27,455 And then now I moved back to Atlanta, 83 00:03:27,675 --> 00:03:30,094 and I really enjoyed that flexible, 84 00:03:31,034 --> 00:03:33,995 traveler lifestyle. So now instead of having one 85 00:03:33,995 --> 00:03:36,254 full time job, I work full time PRN, 86 00:03:37,090 --> 00:03:40,210 primarily in inpatient rehab and outpatient, but I 87 00:03:40,210 --> 00:03:42,210 still, do a little bit of sniff work 88 00:03:42,210 --> 00:03:43,889 here and there and acute care. So I 89 00:03:43,889 --> 00:03:46,210 have experience in a lot of different areas 90 00:03:46,210 --> 00:03:47,669 in our field. And then, 91 00:03:48,449 --> 00:03:52,334 my mom had, rheumatoid arthritis. So growing up, 92 00:03:52,334 --> 00:03:55,134 I kinda grew up going to therapy. So 93 00:03:55,134 --> 00:03:55,794 I have 94 00:03:56,254 --> 00:03:58,974 almost, you know, I would say, truly more 95 00:03:58,974 --> 00:03:59,474 experience 96 00:03:59,775 --> 00:04:02,754 being on the other side of health care 97 00:04:02,894 --> 00:04:05,009 than I do as a speech language pathologist 98 00:04:05,409 --> 00:04:07,969 just because my mom had rheumatoid arthritis for 99 00:04:07,969 --> 00:04:09,969 thirty one years of my life. So that 100 00:04:09,969 --> 00:04:11,969 informs a lot of what I'm passionate about 101 00:04:11,969 --> 00:04:13,810 as well. Yeah. Yeah. And I was sharing 102 00:04:13,810 --> 00:04:15,329 with you, you know, before we hit record 103 00:04:15,329 --> 00:04:17,504 here, I've just been going through some insane 104 00:04:17,504 --> 00:04:19,264 things with my son lately. So we did 105 00:04:19,345 --> 00:04:21,024 we chose to get him a feeding tube 106 00:04:21,024 --> 00:04:22,704 a few weeks ago. Tomorrow is actually one 107 00:04:22,704 --> 00:04:24,144 month. We have his one month post op 108 00:04:24,144 --> 00:04:24,644 tomorrow. 109 00:04:25,024 --> 00:04:25,764 Oh, wow. 110 00:04:26,064 --> 00:04:28,404 And the and the experience 111 00:04:28,785 --> 00:04:30,625 of going through that, like, this is stuff 112 00:04:30,625 --> 00:04:32,884 that I actually work in, but, like, 113 00:04:33,240 --> 00:04:35,740 we still don't have full supplies for everything. 114 00:04:35,879 --> 00:04:37,879 Like, the amount of times I sit on 115 00:04:37,879 --> 00:04:40,439 these one eight hundred hotlines, talk to nine 116 00:04:40,439 --> 00:04:42,600 people that have no idea what's going on, 117 00:04:42,600 --> 00:04:43,100 like, 118 00:04:43,639 --> 00:04:46,199 it's just an act of tenacity. Like and 119 00:04:46,199 --> 00:04:48,074 and it's so sad that this is just 120 00:04:48,395 --> 00:04:51,055 really where we are as a society. And, 121 00:04:51,115 --> 00:04:52,395 you know, I was I was actually thinking 122 00:04:52,395 --> 00:04:54,715 of you last night when and I was 123 00:04:54,715 --> 00:04:56,715 like, I don't know how I actually understand 124 00:04:56,715 --> 00:04:58,555 the system, and I'm having so much trouble. 125 00:04:58,555 --> 00:05:00,574 Like, if I didn't understand the system, 126 00:05:01,039 --> 00:05:03,039 there's no way I would do this. You 127 00:05:03,039 --> 00:05:04,560 know? And no matter how much you love 128 00:05:04,560 --> 00:05:06,879 your child or a family member, some things 129 00:05:06,879 --> 00:05:08,180 are just not worth 130 00:05:08,560 --> 00:05:10,560 the stress and frustration. Like, I think I've 131 00:05:10,560 --> 00:05:12,479 I've literally gained, like, 10 pounds in the 132 00:05:12,479 --> 00:05:15,264 last month just because I'm so stressed out 133 00:05:15,264 --> 00:05:16,644 and frustrated with 134 00:05:17,105 --> 00:05:19,105 the system for my you know? And it's, 135 00:05:19,105 --> 00:05:21,504 like, actually getting it for him has been 136 00:05:21,504 --> 00:05:23,584 so helpful. Like, it's been game changing for 137 00:05:23,584 --> 00:05:25,345 us and for him, but the hoops I've 138 00:05:25,345 --> 00:05:26,404 had to jump through 139 00:05:26,944 --> 00:05:28,884 is just so stressful. So 140 00:05:29,230 --> 00:05:29,970 that being 141 00:05:30,270 --> 00:05:31,790 said, Jackie, tell the people why you're on 142 00:05:31,790 --> 00:05:33,230 the episode today and what we're gonna talk 143 00:05:33,230 --> 00:05:33,730 about. 144 00:05:34,430 --> 00:05:36,509 Sure. So today, we are going to talk 145 00:05:36,509 --> 00:05:37,490 about health literacy. 146 00:05:38,350 --> 00:05:40,430 So if you're not familiar with what health 147 00:05:40,430 --> 00:05:42,850 literacy is, health literacy is essentially, 148 00:05:44,074 --> 00:05:45,055 our understanding 149 00:05:45,995 --> 00:05:48,574 of our body in order to make 150 00:05:48,954 --> 00:05:51,535 decisions about our health. And so, 151 00:05:52,154 --> 00:05:55,134 there are two types of health literacy. There's, 152 00:05:55,675 --> 00:05:59,210 personal health literacy. So, like, for example, let's 153 00:05:59,210 --> 00:06:01,310 say that you are diagnosed with dysphagia. 154 00:06:02,170 --> 00:06:04,270 So personal health literacy is, 155 00:06:04,810 --> 00:06:07,150 maybe you'll go home and you might Google 156 00:06:07,370 --> 00:06:09,290 dysphagia, and maybe you find, 157 00:06:09,850 --> 00:06:11,310 an article on WebMD 158 00:06:11,689 --> 00:06:12,430 or Healthline. 159 00:06:12,995 --> 00:06:15,955 You might join a Facebook group for, a 160 00:06:15,955 --> 00:06:17,814 support group for people with dysphagia, 161 00:06:18,675 --> 00:06:20,855 and it's the things that you do outside 162 00:06:21,235 --> 00:06:23,555 of the doctor's office or outside of the 163 00:06:23,555 --> 00:06:27,395 SLP's office to learn about your disability or 164 00:06:27,395 --> 00:06:28,535 your medical condition. 165 00:06:29,169 --> 00:06:29,669 Then, 166 00:06:30,529 --> 00:06:31,430 speech pathologist, 167 00:06:31,810 --> 00:06:34,229 we play an important role in organizational 168 00:06:34,689 --> 00:06:36,229 or sometimes you'll hear institutional 169 00:06:36,529 --> 00:06:39,490 health literacy. And so that is what we 170 00:06:39,490 --> 00:06:40,709 as health care professionals 171 00:06:41,089 --> 00:06:43,269 do to make sure that our patients 172 00:06:43,925 --> 00:06:47,464 understand their bodies and understand the medical condition 173 00:06:47,524 --> 00:06:49,464 or disability that they have. 174 00:06:50,084 --> 00:06:52,664 And so, health literacy is informed 175 00:06:52,964 --> 00:06:55,384 by, these things that we call social determinants 176 00:06:55,524 --> 00:06:58,004 of health. So you'll see them abbreviated as 177 00:06:58,004 --> 00:06:58,504 SDOH. 178 00:06:59,419 --> 00:06:59,819 And, 179 00:07:00,379 --> 00:07:04,079 there are various social determinants of health. So, 180 00:07:05,180 --> 00:07:05,680 your 181 00:07:06,220 --> 00:07:09,279 reading literacy, like how well you can read, 182 00:07:10,300 --> 00:07:12,540 and if you have access to read in 183 00:07:12,540 --> 00:07:13,919 English is one, 184 00:07:14,654 --> 00:07:16,415 social determinant of health. 185 00:07:16,894 --> 00:07:20,334 Your race, your ethnicity, and how that either 186 00:07:20,334 --> 00:07:22,495 matches or does not match the health care 187 00:07:22,495 --> 00:07:24,735 professionals that you work with and the bias 188 00:07:24,735 --> 00:07:27,160 and how bias can play a role in 189 00:07:27,160 --> 00:07:29,180 your interactions with health care professionals, 190 00:07:29,720 --> 00:07:30,379 is another 191 00:07:30,759 --> 00:07:34,120 area. You all also have built community. So 192 00:07:34,120 --> 00:07:35,660 when you look at historically, 193 00:07:37,319 --> 00:07:37,819 segregation, 194 00:07:38,439 --> 00:07:38,939 redlining, 195 00:07:39,319 --> 00:07:40,939 displacement of Native Americans, 196 00:07:41,720 --> 00:07:42,615 the way that 197 00:07:42,935 --> 00:07:44,314 politics have informed, 198 00:07:44,694 --> 00:07:47,754 the way that our country is structured, 199 00:07:48,375 --> 00:07:50,854 that also plays a big role in your 200 00:07:50,854 --> 00:07:52,074 access to resources. 201 00:07:52,935 --> 00:07:54,954 So if you live in a rural area, 202 00:07:55,339 --> 00:07:57,660 you might let you know, in your rural 203 00:07:57,660 --> 00:08:00,060 area, there might be one SLP, and she 204 00:08:00,060 --> 00:08:00,800 might be 205 00:08:01,259 --> 00:08:04,319 the SLP that sees everyone across the lifespan. 206 00:08:05,259 --> 00:08:06,699 As opposed to if you live in a 207 00:08:06,699 --> 00:08:07,439 big city, 208 00:08:08,175 --> 00:08:10,035 you might have access to, 209 00:08:10,574 --> 00:08:12,435 not only, you know, specifically 210 00:08:13,455 --> 00:08:17,615 adult specialized SLPs versus pediatric specialized SLPs, but 211 00:08:17,615 --> 00:08:20,014 you might have access to a specialty clinic. 212 00:08:20,014 --> 00:08:21,955 So if you have ALS, you might have 213 00:08:22,199 --> 00:08:24,839 access to an ALS clinic, whereas people who 214 00:08:24,839 --> 00:08:25,979 live in rural areas, 215 00:08:26,279 --> 00:08:28,519 because of the structure, their community might not 216 00:08:28,519 --> 00:08:29,740 have access to that. 217 00:08:30,759 --> 00:08:33,959 So all of these social determinants of health 218 00:08:33,959 --> 00:08:34,860 work together 219 00:08:35,414 --> 00:08:37,995 to help us to better understand 220 00:08:38,375 --> 00:08:38,875 our, 221 00:08:39,735 --> 00:08:41,975 body and our own health. Yeah. Jackie, you 222 00:08:41,975 --> 00:08:44,934 mentioned something that admittedly I don't know much 223 00:08:44,934 --> 00:08:46,695 about, and and I would love for you 224 00:08:46,695 --> 00:08:47,754 to tell the people, 225 00:08:48,110 --> 00:08:49,790 explain it in your beautiful words a little 226 00:08:49,790 --> 00:08:51,470 bit more, but the the topic, the term 227 00:08:51,470 --> 00:08:52,129 of redlining. 228 00:08:52,830 --> 00:08:54,450 Sure. So redlining 229 00:08:55,070 --> 00:08:58,029 was this policy that started in the nineteen 230 00:08:58,029 --> 00:08:58,529 thirties. 231 00:08:59,070 --> 00:08:59,570 So, 232 00:09:00,029 --> 00:09:03,410 there was this government program that created redlining. 233 00:09:04,245 --> 00:09:07,365 And essentially, it was a racist policy that 234 00:09:07,365 --> 00:09:08,424 zoned neighborhoods 235 00:09:08,965 --> 00:09:09,865 based on, 236 00:09:10,485 --> 00:09:13,524 just simply based on race. So there were 237 00:09:13,524 --> 00:09:16,504 four different zones. There were red, yellow, 238 00:09:17,845 --> 00:09:19,384 green, and blue. So green 239 00:09:19,750 --> 00:09:21,430 was the highest level. And so if you 240 00:09:21,430 --> 00:09:23,910 lived in a green lined neighborhood, typically, that 241 00:09:23,910 --> 00:09:26,309 was a predominantly white neighborhood and, like, a 242 00:09:26,309 --> 00:09:27,690 wealthy white neighborhood. 243 00:09:28,149 --> 00:09:31,269 Then a blue zoned neighborhood would be maybe, 244 00:09:31,269 --> 00:09:32,490 like, a more, 245 00:09:34,565 --> 00:09:36,804 like, middle class to working class, but still 246 00:09:36,804 --> 00:09:38,184 predominantly white neighborhood. 247 00:09:38,725 --> 00:09:41,865 Then your yellow lined neighborhood would be, 248 00:09:42,565 --> 00:09:44,024 immigrant to, like, 249 00:09:44,725 --> 00:09:47,304 are from European countries. So people like, 250 00:09:48,299 --> 00:09:48,799 Italians, 251 00:09:49,980 --> 00:09:50,879 Irish people, 252 00:09:52,700 --> 00:09:55,740 Jewish people. Remember, this is in nineteen thirties, 253 00:09:55,740 --> 00:09:58,620 so this is before, you know, our racial 254 00:09:58,620 --> 00:10:01,259 and ethnic categories of people looked very different 255 00:10:01,259 --> 00:10:02,559 than what it looks like today. 256 00:10:03,134 --> 00:10:05,295 And so they were categorized into, 257 00:10:05,615 --> 00:10:08,435 yellow zoned neighborhoods, and then red zoned neighborhoods 258 00:10:08,654 --> 00:10:10,195 were your black neighborhoods, 259 00:10:10,975 --> 00:10:14,415 and sometimes Asian neighborhoods and Latino neighborhoods and 260 00:10:14,415 --> 00:10:16,514 Native American neighborhoods. And so, 261 00:10:17,759 --> 00:10:19,220 basically, this this 262 00:10:19,519 --> 00:10:21,460 organization and this policy of Redlining, 263 00:10:22,320 --> 00:10:24,559 zoned these neighborhoods by race, and then they 264 00:10:24,559 --> 00:10:25,059 said, 265 00:10:25,519 --> 00:10:28,559 depending on what kind of zone your neighborhood 266 00:10:28,559 --> 00:10:31,045 was in, you could get a mortgage. And 267 00:10:31,045 --> 00:10:33,625 so this is the reason why today, 268 00:10:34,725 --> 00:10:36,024 men the, like, 269 00:10:36,565 --> 00:10:39,945 public housing is often associated with African Americans 270 00:10:40,085 --> 00:10:43,365 because African Americans couldn't get mortgages, so they 271 00:10:43,365 --> 00:10:45,524 couldn't get homes. So they had to rely 272 00:10:45,524 --> 00:10:46,504 on public housing. 273 00:10:47,019 --> 00:10:47,519 Oftentimes, 274 00:10:47,899 --> 00:10:49,820 you know, if you were one of the 275 00:10:49,820 --> 00:10:51,980 few black people who could afford to build 276 00:10:51,980 --> 00:10:52,559 a home, 277 00:10:53,419 --> 00:10:55,820 you often could not get a loan to 278 00:10:55,820 --> 00:10:58,059 repair your home. So homes often fell into 279 00:10:58,059 --> 00:11:00,644 disrepair or cheap materials that have, like, 280 00:11:01,205 --> 00:11:04,085 asbestos or other cancer causing materials were used 281 00:11:04,085 --> 00:11:05,225 to build these houses. 282 00:11:05,764 --> 00:11:08,745 And, redlining neighborhoods also dictated 283 00:11:09,045 --> 00:11:12,985 how grocery stores moved into neighborhoods and hospitals 284 00:11:13,045 --> 00:11:15,304 moved into neighborhoods because these redlined 285 00:11:15,605 --> 00:11:16,105 neighborhoods 286 00:11:16,700 --> 00:11:18,159 were seen as undesirable 287 00:11:18,620 --> 00:11:20,000 or poor neighborhoods. 288 00:11:20,460 --> 00:11:22,620 And so grocery stores and hospitals would not 289 00:11:22,620 --> 00:11:24,379 build in those areas because they felt like 290 00:11:24,379 --> 00:11:26,220 they couldn't make money like they could in 291 00:11:26,220 --> 00:11:28,399 a green zoned a green lined neighborhood. 292 00:11:28,940 --> 00:11:31,019 And all of this has led even though, 293 00:11:31,019 --> 00:11:33,674 you know, red lining is now no longer 294 00:11:33,674 --> 00:11:34,174 legal, 295 00:11:34,634 --> 00:11:35,535 it was outlawed, 296 00:11:35,995 --> 00:11:37,995 it is the reason why one of the 297 00:11:37,995 --> 00:11:40,715 reason why is today in this country, we 298 00:11:40,715 --> 00:11:44,250 still continue to live segregated by race. And 299 00:11:44,250 --> 00:11:46,350 it's the reason why we stereotypically 300 00:11:46,730 --> 00:11:49,929 see black neighborhoods as being bad neighborhoods because 301 00:11:49,929 --> 00:11:50,429 redlining 302 00:11:51,050 --> 00:11:52,590 set the standard for that. 303 00:11:53,610 --> 00:11:55,250 One last thing that, 304 00:11:55,690 --> 00:11:58,009 also happened as a result of redlining is 305 00:11:58,009 --> 00:11:59,445 so these redlined neighborhoods 306 00:12:06,404 --> 00:12:09,225 farms would be built on the borders 307 00:12:09,605 --> 00:12:10,184 of these, 308 00:12:10,804 --> 00:12:12,504 redlined neighborhoods. So 309 00:12:13,205 --> 00:12:15,500 what ends up happening, and this continues to 310 00:12:15,500 --> 00:12:16,860 happen in 2025, 311 00:12:16,860 --> 00:12:20,079 is in these redlined neighborhoods or formerly redlined 312 00:12:20,139 --> 00:12:20,639 neighborhoods, 313 00:12:21,419 --> 00:12:23,120 they are not grocery stores. 314 00:12:23,500 --> 00:12:24,320 There are, 315 00:12:24,860 --> 00:12:26,174 you have a lot of, like, 316 00:12:26,975 --> 00:12:27,475 environmental, 317 00:12:28,894 --> 00:12:31,235 you have high a higher risk of developing 318 00:12:31,855 --> 00:12:32,355 environmental, 319 00:12:33,214 --> 00:12:35,955 diseases. So think of things like COPD, emphysema, 320 00:12:36,174 --> 00:12:37,855 if you're living right next to a factory 321 00:12:37,855 --> 00:12:40,195 and you're exposed to smoke all the time. 322 00:12:41,049 --> 00:12:43,370 And then because there are not grocery stores, 323 00:12:43,370 --> 00:12:45,389 you're at a higher risk of 324 00:12:45,690 --> 00:12:46,909 things like diabetes, 325 00:12:47,289 --> 00:12:50,409 high blood pressure, high cholesterol because your these 326 00:12:50,409 --> 00:12:52,424 communities often rely on, 327 00:12:53,065 --> 00:12:56,024 corner stores that we know don't have healthy 328 00:12:56,024 --> 00:12:56,524 foods. 329 00:12:57,304 --> 00:13:00,024 So one experiment that I've done in some 330 00:13:00,024 --> 00:13:00,845 of my presentations 331 00:13:01,384 --> 00:13:03,565 is I will have my participants, 332 00:13:05,419 --> 00:13:08,320 Google grocery stores in a white, 333 00:13:08,940 --> 00:13:11,740 and wherever they live, in the white area 334 00:13:11,740 --> 00:13:14,620 where they live. And then Google grocery stores 335 00:13:14,620 --> 00:13:16,860 in the black area of wherever you live. 336 00:13:16,860 --> 00:13:19,259 And you'll see that this still continues to 337 00:13:19,259 --> 00:13:21,795 happen. You'll see that in mostly white areas. 338 00:13:21,795 --> 00:13:24,195 That's where you'll see things like whole foods 339 00:13:24,195 --> 00:13:26,754 and fresh markets and places that sell fresh 340 00:13:26,754 --> 00:13:30,215 organic produce. And then in majority black neighborhoods, 341 00:13:30,355 --> 00:13:33,095 you'll see things like corner stores that sell 342 00:13:33,154 --> 00:13:35,175 a lot of highly processed foods, 343 00:13:35,570 --> 00:13:36,450 not a lot of, 344 00:13:37,009 --> 00:13:40,070 fresh fruits and vegetables. And that leads to 345 00:13:40,370 --> 00:13:43,269 a lot of these disparities that we're seeing, 346 00:13:44,210 --> 00:13:47,090 with our patients who come in and have, 347 00:13:47,090 --> 00:13:49,250 you know, these who end up having strokes 348 00:13:49,250 --> 00:13:52,274 because of hypertension, high blood pressure, cholesterol, 349 00:13:52,735 --> 00:13:54,595 things like that. So fascinating, Jackie. 350 00:13:55,134 --> 00:13:57,455 What led you down this, for lack of 351 00:13:57,455 --> 00:13:59,934 a better term, rabbit hole of of exploring 352 00:13:59,934 --> 00:14:02,335 all? I mean, that it makes perfect sense 353 00:14:02,335 --> 00:14:03,774 the way you just explained it. But, yeah, 354 00:14:03,774 --> 00:14:05,875 it's really fascinating to me. 355 00:14:06,789 --> 00:14:08,789 I think it's just because of my, like, 356 00:14:08,789 --> 00:14:11,110 own personal interest, just from coming from, like, 357 00:14:11,110 --> 00:14:13,669 a multicultural background. So my dad's Puerto Rican. 358 00:14:13,669 --> 00:14:15,289 My mom was African American. 359 00:14:15,829 --> 00:14:17,990 And I've always been really interested in, like, 360 00:14:17,990 --> 00:14:20,264 race and culture and also black history. And 361 00:14:20,264 --> 00:14:22,504 so sometimes I'll just see things, and I'm 362 00:14:22,504 --> 00:14:23,004 like, 363 00:14:23,464 --> 00:14:25,784 some there's, like, something that just seems very 364 00:14:25,784 --> 00:14:27,784 racist about this situation, and then I'll look 365 00:14:27,784 --> 00:14:30,845 it up. And, historically, there's my answer. So 366 00:14:30,904 --> 00:14:33,329 that's that's a honest answer. 367 00:14:34,429 --> 00:14:35,709 Talk to me a little bit more about 368 00:14:35,709 --> 00:14:38,589 how low health literacy what what exactly should 369 00:14:38,589 --> 00:14:40,509 SLPs know about that? How how is that 370 00:14:40,509 --> 00:14:42,370 manifest in swallowing disorders? 371 00:14:43,309 --> 00:14:45,329 Okay. That's a great question. So, 372 00:14:46,029 --> 00:14:47,329 let's imagine that 373 00:14:47,904 --> 00:14:50,225 you are a patient that has had a 374 00:14:50,225 --> 00:14:52,245 stroke and now you have dysphasia. 375 00:14:53,024 --> 00:14:53,524 So, 376 00:14:54,465 --> 00:14:56,705 and let's say that you have a third 377 00:14:56,705 --> 00:14:59,605 grade education. So you don't read very well. 378 00:14:59,745 --> 00:15:01,205 Maybe you've taken, like, 379 00:15:01,850 --> 00:15:04,570 a couple of science classes, but you don't 380 00:15:04,570 --> 00:15:07,070 have a very strong background. Right? 381 00:15:07,449 --> 00:15:09,850 So now, you know, we there have been 382 00:15:09,850 --> 00:15:13,049 so many conversations about informed consent and how 383 00:15:13,049 --> 00:15:14,250 we want patients to, 384 00:15:15,754 --> 00:15:19,274 we're kinda moving away even from modified diets 385 00:15:19,274 --> 00:15:20,334 and moving towards, 386 00:15:20,875 --> 00:15:23,534 like, what do the patients want and just 387 00:15:23,914 --> 00:15:25,695 following in their direction. But 388 00:15:26,554 --> 00:15:27,754 we if you don't 389 00:15:28,440 --> 00:15:31,340 it it's there's so many factors here. So 390 00:15:32,039 --> 00:15:33,899 let's start with a stroke. So, 391 00:15:34,759 --> 00:15:37,080 for example, I have a patient right now 392 00:15:37,080 --> 00:15:37,580 who, 393 00:15:38,679 --> 00:15:41,419 this particular patient had an aneurysm, 394 00:15:42,695 --> 00:15:44,794 which led to his stroke, and 395 00:15:45,095 --> 00:15:48,215 it manifested in a seizure and a fall. 396 00:15:48,215 --> 00:15:50,134 And so he was brought in after having 397 00:15:50,134 --> 00:15:51,434 a seizure, and then they, 398 00:15:51,894 --> 00:15:53,894 did his imaging, and they realized that he 399 00:15:53,894 --> 00:15:56,215 had one stable aneurysm, and then he had 400 00:15:56,215 --> 00:15:58,049 had a stroke on the other side of 401 00:15:58,049 --> 00:16:00,309 his brain. And so I was 402 00:16:01,009 --> 00:16:03,089 one for one, this is was a Spanish 403 00:16:03,089 --> 00:16:03,909 speaking patient. 404 00:16:05,169 --> 00:16:06,529 By the time he got to me, he 405 00:16:06,529 --> 00:16:08,210 had been in the hospital for over a 406 00:16:08,210 --> 00:16:10,365 month, and no one had explained to him 407 00:16:10,524 --> 00:16:12,784 what happened to him. All he knew was 408 00:16:12,845 --> 00:16:15,485 the word stroke. And so for many people, 409 00:16:15,485 --> 00:16:17,245 if you have a low level of health 410 00:16:17,245 --> 00:16:17,745 literacy, 411 00:16:18,764 --> 00:16:20,605 like, when you think about a stroke, that's 412 00:16:20,605 --> 00:16:23,584 a very complex medical event that happens. 413 00:16:24,200 --> 00:16:26,940 And to many people with low health literacy, 414 00:16:28,039 --> 00:16:30,519 a stroke might just mean, well, it's something 415 00:16:30,519 --> 00:16:32,759 that my grandma had, and, like, she needed 416 00:16:32,759 --> 00:16:34,600 a lot of help afterwards. But they don't 417 00:16:34,600 --> 00:16:37,340 actually know, like, what does a stroke mean. 418 00:16:37,634 --> 00:16:39,894 So then, like, with this particular patient, 419 00:16:40,754 --> 00:16:43,174 we're having I was, like, trying to explain 420 00:16:43,235 --> 00:16:46,274 to him what his blood vessels are and 421 00:16:46,274 --> 00:16:48,535 how blood vessels bring oxygen 422 00:16:49,315 --> 00:16:51,540 up and blood up from the heart to 423 00:16:51,540 --> 00:16:53,700 the brain, and that's like food for the 424 00:16:53,700 --> 00:16:55,139 brain. And then, 425 00:16:55,620 --> 00:16:58,259 with an aneurysm, an aneurysm is kind of 426 00:16:58,259 --> 00:17:00,980 like a bubble in your blood vessel, and 427 00:17:00,980 --> 00:17:01,960 it exploded. 428 00:17:02,754 --> 00:17:05,714 And now the blood is not flowing up 429 00:17:05,714 --> 00:17:07,875 to the brain and the brain tissue dies 430 00:17:07,875 --> 00:17:09,634 because the brain is not getting that food 431 00:17:09,634 --> 00:17:11,015 from the blood and oxygen. 432 00:17:11,634 --> 00:17:12,375 And so 433 00:17:13,234 --> 00:17:16,134 to him, he like, after having this conversation, 434 00:17:16,275 --> 00:17:18,740 this you could tell things were starting to 435 00:17:18,740 --> 00:17:20,839 click. So he wanted to know, like, 436 00:17:21,299 --> 00:17:22,440 what could cause, 437 00:17:23,460 --> 00:17:25,539 a lack of flow of blood up to 438 00:17:25,539 --> 00:17:27,619 the brain. And so we talked about, like, 439 00:17:27,619 --> 00:17:30,119 other factors too, how, like, things like cholesterol, 440 00:17:30,179 --> 00:17:31,859 high blood pressure, those are other things that 441 00:17:31,859 --> 00:17:33,000 can lead to a stroke. 442 00:17:34,095 --> 00:17:35,554 And then he was like, well, 443 00:17:35,855 --> 00:17:36,674 what causes 444 00:17:37,295 --> 00:17:39,454 high cholesterol and what causes, like, high blood 445 00:17:39,454 --> 00:17:39,954 pressure? 446 00:17:40,494 --> 00:17:40,894 And, 447 00:17:41,375 --> 00:17:43,615 we talked about foods that you eat and 448 00:17:43,615 --> 00:17:44,515 how that could, 449 00:17:45,375 --> 00:17:48,309 cause changes to your blood pressure. And he 450 00:17:48,309 --> 00:17:50,150 was like, okay, I understand. Well, you know, 451 00:17:50,150 --> 00:17:51,990 like, I eat like this food, like pork 452 00:17:51,990 --> 00:17:53,349 has a lot of, like, fat in it, 453 00:17:53,349 --> 00:17:54,869 and that could cause high blood pressure. And 454 00:17:54,869 --> 00:17:56,009 I was like, yes. Yes. 455 00:17:56,470 --> 00:17:58,470 And then towards the end, he was like, 456 00:17:58,470 --> 00:17:58,970 but 457 00:17:59,269 --> 00:18:01,109 this whole thing that happened to my brain, 458 00:18:01,109 --> 00:18:03,335 like, it's all because I fell. Right? Like, 459 00:18:03,335 --> 00:18:04,774 I had the seizure and I hit my 460 00:18:04,774 --> 00:18:07,095 head, and, like, that injury to my head 461 00:18:07,095 --> 00:18:08,694 is what caused the fall. And so to 462 00:18:08,694 --> 00:18:09,194 him, 463 00:18:09,575 --> 00:18:11,815 like, to me, that made a lot of 464 00:18:11,815 --> 00:18:13,589 sense. Because to him, like, 465 00:18:14,069 --> 00:18:14,569 the 466 00:18:14,950 --> 00:18:16,569 the physical action 467 00:18:17,029 --> 00:18:19,609 of a fall is, like, causing a stroke 468 00:18:19,750 --> 00:18:21,990 makes a lot more sense to someone who 469 00:18:21,990 --> 00:18:23,909 might not have a very high level of 470 00:18:23,909 --> 00:18:24,650 health literacy 471 00:18:25,190 --> 00:18:27,095 as opposed to, like, oh, you have all 472 00:18:27,095 --> 00:18:29,255 these blood vessels moving through your body, and 473 00:18:29,255 --> 00:18:31,894 that's what's leading, you know, an interruption of 474 00:18:31,894 --> 00:18:34,295 blood flow has caused this stroke. That's much 475 00:18:34,295 --> 00:18:36,394 more of of, like, a higher level, 476 00:18:38,455 --> 00:18:41,115 concept to understand. And so then, 477 00:18:41,900 --> 00:18:43,819 you know, I was talking to some other 478 00:18:43,819 --> 00:18:44,319 coworkers, 479 00:18:44,779 --> 00:18:47,099 and they said, well, I don't know why 480 00:18:47,099 --> 00:18:48,539 you had to explain to him that he 481 00:18:48,539 --> 00:18:49,980 had a stroke because I already told him 482 00:18:49,980 --> 00:18:52,240 that. And I was like, okay. But 483 00:18:52,859 --> 00:18:53,919 did you actually 484 00:18:54,375 --> 00:18:56,315 explain, like, in detail 485 00:18:56,695 --> 00:18:59,414 all these different facts and all about all 486 00:18:59,414 --> 00:19:01,015 these different parts of the body and how 487 00:19:01,015 --> 00:19:03,414 they work together collectively to lead to a 488 00:19:03,414 --> 00:19:05,575 stroke? Or did you just say, like, hey. 489 00:19:05,575 --> 00:19:07,015 You had a stroke, and, like, this is 490 00:19:07,015 --> 00:19:08,154 why you can't 491 00:19:08,700 --> 00:19:10,299 move this side of your body, or this 492 00:19:10,299 --> 00:19:12,380 is why your attention is not like it 493 00:19:12,380 --> 00:19:14,000 used to be. So, 494 00:19:14,700 --> 00:19:16,960 what we really need to think about, 495 00:19:17,900 --> 00:19:20,079 our patient's level of education, 496 00:19:20,940 --> 00:19:24,065 their access to, you know, maybe they're not 497 00:19:24,065 --> 00:19:27,025 understanding the purpose of our therapy because they've 498 00:19:27,025 --> 00:19:29,424 never they're not familiar with our health care 499 00:19:29,424 --> 00:19:32,144 system. They've never been to therapy before. They 500 00:19:32,144 --> 00:19:32,644 don't, 501 00:19:33,184 --> 00:19:35,339 maybe they live in an area where they 502 00:19:35,339 --> 00:19:36,779 have to take the bus and it takes 503 00:19:36,779 --> 00:19:38,779 two hours to get to the doctors. They 504 00:19:38,779 --> 00:19:40,940 don't go to the doctor frequently. And it's 505 00:19:40,940 --> 00:19:43,259 not necessarily that they don't want to, but 506 00:19:43,259 --> 00:19:45,419 that all these social determinants of health are 507 00:19:45,419 --> 00:19:45,919 barriers. 508 00:19:46,940 --> 00:19:47,440 So 509 00:19:47,744 --> 00:19:50,065 let's go back to, like, our theoretical stroke 510 00:19:50,065 --> 00:19:52,325 patient that now has dysphagia. Right? 511 00:19:52,625 --> 00:19:55,204 So we had to spend all that time 512 00:19:55,424 --> 00:19:57,825 just for the patient to understand what a 513 00:19:57,825 --> 00:20:00,224 stroke is. Right? And now we get to 514 00:20:00,224 --> 00:20:00,724 dysphagia, 515 00:20:01,105 --> 00:20:02,805 and this person is aspirating. 516 00:20:03,769 --> 00:20:06,889 How do you explain what aspiration is to 517 00:20:06,889 --> 00:20:09,069 a patient that does does not understand 518 00:20:09,369 --> 00:20:12,409 what their lungs do or doesn't understand what 519 00:20:12,409 --> 00:20:15,369 the esophagus is or the larynx or all 520 00:20:15,369 --> 00:20:16,589 these other, like, 521 00:20:17,005 --> 00:20:17,744 very complicated 522 00:20:18,525 --> 00:20:21,424 body parts that even maybe your average person 523 00:20:21,484 --> 00:20:23,404 might not be familiar with, but let alone 524 00:20:23,404 --> 00:20:25,904 someone that has very, very limited education. 525 00:20:26,525 --> 00:20:29,085 So sometimes we have to take a step 526 00:20:29,085 --> 00:20:31,430 back and we need to do some education 527 00:20:31,890 --> 00:20:32,950 about the anatomy 528 00:20:33,250 --> 00:20:35,910 before we can even get to the conversation 529 00:20:36,130 --> 00:20:38,789 about, well, you're aspirating. This is what aspiration 530 00:20:38,849 --> 00:20:41,190 means. What do you want to do? 531 00:20:41,505 --> 00:20:43,424 What medical decision do you want to make? 532 00:20:43,424 --> 00:20:46,305 So that's how low health literacy is gonna 533 00:20:46,305 --> 00:20:48,785 show up in our therapy sessions. Yeah. Thank 534 00:20:48,785 --> 00:20:51,265 you. I one thing that that struck me 535 00:20:51,265 --> 00:20:53,759 while you were explaining that is I remember 536 00:20:53,759 --> 00:20:54,740 we had a course, 537 00:20:55,119 --> 00:20:56,099 in my PhD 538 00:20:56,720 --> 00:20:59,279 work last semester, and it's it was a 539 00:20:59,279 --> 00:21:01,119 course all about health care education. And there 540 00:21:01,119 --> 00:21:03,220 was one thing that they constantly 541 00:21:03,599 --> 00:21:06,740 stressed was these brief checks for understanding. 542 00:21:07,815 --> 00:21:10,134 And that just made me think of that. 543 00:21:10,134 --> 00:21:11,815 How often do we do that with our 544 00:21:11,815 --> 00:21:14,315 patient? Stop blabbing or stop assuming 545 00:21:14,774 --> 00:21:17,815 or stop going on our rants and literally 546 00:21:17,815 --> 00:21:20,154 just stop and check for their understanding 547 00:21:20,454 --> 00:21:21,815 and not, oh, do you know what a 548 00:21:21,815 --> 00:21:24,430 stroke is? But, like, do you actually understand 549 00:21:24,809 --> 00:21:26,589 what happened, why you're here? 550 00:21:26,890 --> 00:21:29,369 So, yeah, thank you. That that's just made 551 00:21:29,369 --> 00:21:31,210 that made that correlation for me. So thank 552 00:21:31,210 --> 00:21:31,710 you. 553 00:21:32,089 --> 00:21:34,994 Yeah. Totally. And I one question that I 554 00:21:35,075 --> 00:21:36,835 often get is people will say, well, how 555 00:21:36,835 --> 00:21:38,615 do you assess health literacy? 556 00:21:39,555 --> 00:21:43,015 And there are some formal health literacy assessments. 557 00:21:43,714 --> 00:21:45,095 But to be honest, 558 00:21:45,394 --> 00:21:47,069 I prefer to just use 559 00:21:47,630 --> 00:21:48,849 informal conversational 560 00:21:49,230 --> 00:21:49,730 interviewing 561 00:21:50,269 --> 00:21:50,769 to, 562 00:21:51,230 --> 00:21:53,389 to your point about, like, asking people what 563 00:21:53,389 --> 00:21:56,049 they understand because then you get, 564 00:21:57,309 --> 00:22:01,089 more information that is directly related to our, 565 00:22:02,585 --> 00:22:04,525 our role as speech language pathologist. 566 00:22:04,825 --> 00:22:06,825 So, like, usually, when I get a patient, 567 00:22:06,825 --> 00:22:08,585 like, the first thing I'll say is, you 568 00:22:08,585 --> 00:22:10,424 know, what tell me, like, a little bit 569 00:22:10,424 --> 00:22:12,505 about what happened to you, why are you 570 00:22:12,505 --> 00:22:13,005 here. 571 00:22:13,704 --> 00:22:14,184 And I'm, 572 00:22:15,119 --> 00:22:17,200 you know, most of the time in inpatient 573 00:22:17,200 --> 00:22:19,599 rehab, but often in outpatient. So I'm seeing 574 00:22:19,599 --> 00:22:20,420 a lot of, 575 00:22:21,039 --> 00:22:22,960 stroke patients. So that's kind of my frame 576 00:22:22,960 --> 00:22:25,700 of reference, stroke traumatic brain injury. And and 577 00:22:25,839 --> 00:22:28,240 every once in a while, I'll see other 578 00:22:28,240 --> 00:22:30,579 populations. But I would say that's my 579 00:22:30,934 --> 00:22:31,434 main, 580 00:22:31,894 --> 00:22:33,674 typical demographic of patients. 581 00:22:34,214 --> 00:22:36,375 And then I'll say I'll ask them to, 582 00:22:36,375 --> 00:22:38,694 you know, well, what led to this stroke? 583 00:22:38,694 --> 00:22:40,454 Do you did the doctors tell you, like, 584 00:22:40,454 --> 00:22:41,194 what happened? 585 00:22:41,734 --> 00:22:42,474 And so, 586 00:22:43,779 --> 00:22:46,420 then I can kinda get an idea of, 587 00:22:46,420 --> 00:22:48,980 okay, what's that's about how much of, 588 00:22:49,539 --> 00:22:51,859 you know, their body they understand. I I 589 00:22:51,859 --> 00:22:53,320 also like to talk about, 590 00:22:53,940 --> 00:22:56,339 the blood vessels and also the nerves. And 591 00:22:56,339 --> 00:22:58,365 so I'll ask my patients, like, do you 592 00:22:58,365 --> 00:23:01,164 understand what your nerves do? And, like, 90% 593 00:23:01,164 --> 00:23:02,605 of the time, my patients will tell me 594 00:23:02,605 --> 00:23:03,105 no. 595 00:23:04,204 --> 00:23:06,285 And then I'll ask them too. I'll say, 596 00:23:06,285 --> 00:23:08,204 well, you know, tell me a little bit 597 00:23:08,204 --> 00:23:08,684 about, 598 00:23:09,484 --> 00:23:11,819 why are you hearing speech? Like, what's what's 599 00:23:11,819 --> 00:23:13,419 happening? And so they might say, well, I'm 600 00:23:13,419 --> 00:23:16,220 having trouble swallowing. And I'll say, has anyone 601 00:23:16,220 --> 00:23:18,380 told you, like, what the name of this 602 00:23:18,380 --> 00:23:20,859 disorder is? Because I wanna make sure that 603 00:23:20,859 --> 00:23:22,079 they know the words, 604 00:23:22,940 --> 00:23:23,440 dysphagia, 605 00:23:24,224 --> 00:23:24,724 aphasia, 606 00:23:25,105 --> 00:23:25,605 apraxia, 607 00:23:25,904 --> 00:23:29,984 dysarthria, cognitive communication disorder because they might leave 608 00:23:29,984 --> 00:23:30,484 me 609 00:23:31,105 --> 00:23:32,704 and they might go to the next level 610 00:23:32,704 --> 00:23:34,384 of care, or they might just see another 611 00:23:34,384 --> 00:23:36,785 health professional. And that other health professional might 612 00:23:36,785 --> 00:23:37,525 say, well, 613 00:23:38,279 --> 00:23:40,519 your, you know, your aphasia is really improving. 614 00:23:40,519 --> 00:23:42,039 And they're like, well, what are you talking 615 00:23:42,039 --> 00:23:44,860 about? Because no one has ever actually used 616 00:23:45,160 --> 00:23:47,400 the medical term. So you wanna make sure 617 00:23:47,400 --> 00:23:50,120 that, like, when you're educating people, you know, 618 00:23:50,120 --> 00:23:52,299 you're asking these questions, you're listening, 619 00:23:52,694 --> 00:23:55,034 and then you're not excluding information. 620 00:23:55,335 --> 00:23:57,274 You're just breaking information 621 00:23:57,654 --> 00:24:00,134 all the way down and but still at 622 00:24:00,134 --> 00:24:00,954 the same time 623 00:24:01,335 --> 00:24:04,294 using those medical terms because they that is 624 00:24:04,294 --> 00:24:04,794 how 625 00:24:05,250 --> 00:24:06,470 people with disabilities 626 00:24:06,769 --> 00:24:09,250 can self advocate if they have that language. 627 00:24:09,250 --> 00:24:11,890 That language is so powerful. So Yeah. Yeah. 628 00:24:11,890 --> 00:24:13,570 Thank you for sharing that. It it's an 629 00:24:13,570 --> 00:24:14,070 interesting 630 00:24:15,170 --> 00:24:17,650 dynamic because it's, like, sometimes are we, you 631 00:24:17,650 --> 00:24:19,650 know, talking down to our patients or are 632 00:24:19,650 --> 00:24:23,345 we being too elementary? But I've looked at 633 00:24:23,345 --> 00:24:25,684 it as it's actually being much more respectful 634 00:24:25,904 --> 00:24:26,404 to 635 00:24:27,025 --> 00:24:29,585 helping them get the care that they actually 636 00:24:29,585 --> 00:24:31,505 need. You know? And I I just was 637 00:24:31,505 --> 00:24:33,025 thinking of it. And since I had with 638 00:24:33,025 --> 00:24:34,830 my son of trying 639 00:24:35,529 --> 00:24:37,369 to get connected with this one nurse that 640 00:24:37,369 --> 00:24:38,990 was doing some stuff for us, and, 641 00:24:39,289 --> 00:24:40,570 you know, I said, how how can I 642 00:24:40,570 --> 00:24:42,090 can I call you? Like, can I you 643 00:24:42,090 --> 00:24:43,369 know, what's the best way for me to 644 00:24:43,369 --> 00:24:45,049 call you? And she's just don't, like, don't 645 00:24:45,049 --> 00:24:47,535 even deal with the hospital system phones. Like, 646 00:24:47,535 --> 00:24:48,974 she's like, just go through the app and 647 00:24:48,974 --> 00:24:50,335 send me a message, and it literally comes 648 00:24:50,335 --> 00:24:52,015 right to my phone. And I said, okay. 649 00:24:52,015 --> 00:24:53,134 But, like, can you show me how to 650 00:24:53,134 --> 00:24:54,414 set up the app? And she's like, you 651 00:24:54,414 --> 00:24:55,695 want me to show you how to set 652 00:24:55,695 --> 00:24:56,894 up the app? And I was like, yeah, 653 00:24:56,894 --> 00:25:00,059 I do. Like, I'm smart, but also, like, 654 00:25:00,140 --> 00:25:02,059 I know that a million things can go 655 00:25:02,059 --> 00:25:04,059 wrong when I leave here and I can't 656 00:25:04,059 --> 00:25:05,680 get in the app. So I, like, downloaded 657 00:25:05,820 --> 00:25:07,420 the app and I was like, Okay, what 658 00:25:07,420 --> 00:25:08,539 do I do now? And she's like, Oh, 659 00:25:08,539 --> 00:25:10,220 you have to type this code in. And 660 00:25:10,220 --> 00:25:11,420 I was like, How would I have known 661 00:25:11,420 --> 00:25:14,140 that? Right. She's like, Yeah, I guess you 662 00:25:14,140 --> 00:25:15,519 probably wouldn't have 663 00:25:16,085 --> 00:25:18,164 Like so I sat there for ten minutes, 664 00:25:18,164 --> 00:25:19,684 like, got it set up, and there was 665 00:25:19,684 --> 00:25:21,684 other little tricks too that she's like, oh, 666 00:25:21,684 --> 00:25:22,825 yeah. Just click here 667 00:25:23,125 --> 00:25:24,724 and, like, just text right there. And I 668 00:25:24,724 --> 00:25:26,825 was like, I never would have. Like, 669 00:25:27,285 --> 00:25:29,045 that's not how I would have done this. 670 00:25:29,045 --> 00:25:31,109 And to me, it was a lesson in, 671 00:25:31,109 --> 00:25:32,809 like, we owe this to our patients 672 00:25:33,670 --> 00:25:34,970 to have these conversations, 673 00:25:35,350 --> 00:25:38,070 walk them through this stuff. Like, it's not 674 00:25:38,070 --> 00:25:39,990 that I'm stupid, but they some of this 675 00:25:39,990 --> 00:25:42,170 stuff is just so complicated. Complicated. 676 00:25:42,950 --> 00:25:44,009 Like Right. 677 00:25:44,474 --> 00:25:47,855 Yep. And then too, like, imagine if, you 678 00:25:48,234 --> 00:25:48,815 know, you didn't 679 00:25:49,115 --> 00:25:50,335 you weren't very literate 680 00:25:50,714 --> 00:25:52,095 in using a smartphone 681 00:25:53,434 --> 00:25:55,595 or if you didn't read very well or 682 00:25:55,595 --> 00:25:57,755 even if you don't speak English and that 683 00:25:57,755 --> 00:26:00,174 application was completely in English. 684 00:26:00,609 --> 00:26:03,109 And what ends up happening so often is 685 00:26:03,250 --> 00:26:05,809 because we are not doing our job with 686 00:26:05,809 --> 00:26:06,309 organizational 687 00:26:06,690 --> 00:26:07,429 health literacy, 688 00:26:07,970 --> 00:26:10,390 we end up blaming it on the patient 689 00:26:10,450 --> 00:26:12,869 and saying, like, oh, the patient was noncompliant. 690 00:26:13,569 --> 00:26:15,764 And it's like, yeah. And it's like, were 691 00:26:15,764 --> 00:26:16,904 were they noncompliant, 692 00:26:17,284 --> 00:26:18,585 or were we, like, 693 00:26:19,125 --> 00:26:21,284 not meeting them where they're at and giving 694 00:26:21,284 --> 00:26:23,524 them the support that they really need? There's 695 00:26:23,524 --> 00:26:26,244 just a million barriers that we're not helping 696 00:26:26,244 --> 00:26:27,924 with. And, look, it was something else too. 697 00:26:27,924 --> 00:26:28,424 Like, 698 00:26:28,930 --> 00:26:30,369 she went by I'm just making up a 699 00:26:30,369 --> 00:26:32,210 name. Like, she went by Judy or something, 700 00:26:32,210 --> 00:26:34,289 but her name was, like, Lauren inside the 701 00:26:34,289 --> 00:26:36,049 app. So I'm like, I never would have 702 00:26:36,049 --> 00:26:37,250 texted you like that. And she's like, oh, 703 00:26:37,250 --> 00:26:38,609 I didn't realize that's how it came up. 704 00:26:38,609 --> 00:26:40,369 Like, she didn't even realize that was how 705 00:26:40,369 --> 00:26:42,605 it came up on the user side. You 706 00:26:42,605 --> 00:26:44,365 know? So there's so many it was just 707 00:26:44,365 --> 00:26:46,224 such a big lesson to me and, like, 708 00:26:46,444 --> 00:26:48,605 hey. Let's exactly what you're saying. Let's not 709 00:26:48,605 --> 00:26:50,224 blame these people for being, 710 00:26:50,845 --> 00:26:51,504 you know, 711 00:26:52,204 --> 00:26:54,444 noncompliant. Let's actually see if they can figure 712 00:26:54,444 --> 00:26:56,784 out this super complex system that 713 00:26:57,440 --> 00:27:00,319 that we live in. Okay. So we've we've 714 00:27:00,319 --> 00:27:02,640 talked about, you you know, with without doing 715 00:27:02,640 --> 00:27:04,660 this justice, we've talked about just 716 00:27:05,039 --> 00:27:07,920 mainstream English speakers. Okay. I know there's a 717 00:27:07,920 --> 00:27:09,680 lot of other dialects. I know there's a 718 00:27:09,680 --> 00:27:10,819 lot of other languages. 719 00:27:11,279 --> 00:27:12,660 Let's dive into that. 720 00:27:13,005 --> 00:27:13,505 Yeah. 721 00:27:14,045 --> 00:27:16,125 So, this is something that I see at 722 00:27:16,125 --> 00:27:18,704 work a lot as well. And even when, 723 00:27:19,565 --> 00:27:22,605 I'm interacting with people at different conferences or 724 00:27:22,605 --> 00:27:23,424 on Instagram, 725 00:27:23,805 --> 00:27:26,045 that's a question that comes up a lot. 726 00:27:26,285 --> 00:27:28,880 So people will say, I I just feel 727 00:27:28,880 --> 00:27:29,700 really uncomfortable 728 00:27:30,000 --> 00:27:30,819 working with 729 00:27:31,119 --> 00:27:33,839 people who speak another language or people who 730 00:27:33,839 --> 00:27:37,619 speak another dialect. And I honestly feel like 731 00:27:37,839 --> 00:27:39,299 it's our dialect 732 00:27:39,615 --> 00:27:43,214 speakers whose needs are often not being met, 733 00:27:43,214 --> 00:27:45,375 whereas our and that's not to say that 734 00:27:45,375 --> 00:27:47,615 there are not health care disparities that are 735 00:27:47,615 --> 00:27:48,755 impacting our 736 00:27:49,055 --> 00:27:51,694 people who speak other languages, just that there 737 00:27:51,694 --> 00:27:52,914 are more formal 738 00:27:53,250 --> 00:27:55,670 structured measures in place to support, 739 00:27:57,009 --> 00:27:58,630 speakers of other languages 740 00:27:59,009 --> 00:28:01,809 that there are not necessarily in place for 741 00:28:01,809 --> 00:28:03,670 dialect speakers of English. 742 00:28:04,289 --> 00:28:06,230 And so what I mean by that is 743 00:28:06,414 --> 00:28:06,914 oftentimes 744 00:28:07,454 --> 00:28:08,914 you know, I'm based in Atlanta, 745 00:28:09,775 --> 00:28:12,654 and Atlanta is really a unique area in 746 00:28:12,654 --> 00:28:13,154 that, 747 00:28:14,015 --> 00:28:16,734 we're a pretty large metro area. And when 748 00:28:16,734 --> 00:28:19,055 you think about the Deep South, we're probably 749 00:28:19,055 --> 00:28:21,214 one of the biggest cities in the Deep 750 00:28:21,214 --> 00:28:21,714 South. 751 00:28:22,710 --> 00:28:25,190 So you get a lot of people who 752 00:28:25,190 --> 00:28:26,009 come from, 753 00:28:27,430 --> 00:28:29,430 like, some of the bigger cities in the 754 00:28:29,430 --> 00:28:31,990 Northeast and have moved down to Atlanta because 755 00:28:31,990 --> 00:28:33,990 it's more affordable, but you still get the 756 00:28:33,990 --> 00:28:35,049 big city vibes. 757 00:28:35,795 --> 00:28:38,054 You also get a lot of people from 758 00:28:38,994 --> 00:28:39,494 rural, 759 00:28:40,194 --> 00:28:42,994 South Georgia and other smaller towns in the 760 00:28:42,994 --> 00:28:45,255 South that have now moved into the city. 761 00:28:45,554 --> 00:28:48,035 And then you have your native Atlanans, which 762 00:28:48,035 --> 00:28:50,269 are a dying breed. And so you have 763 00:28:50,269 --> 00:28:52,049 all these different dialects 764 00:28:52,509 --> 00:28:53,329 going on. 765 00:28:54,190 --> 00:28:54,690 And 766 00:28:55,150 --> 00:28:58,429 with our black patients in particular, with our 767 00:28:58,429 --> 00:29:00,769 black patients who are African American English 768 00:29:01,150 --> 00:29:01,650 speakers, 769 00:29:01,974 --> 00:29:04,375 one thing that I often see is a 770 00:29:04,375 --> 00:29:06,315 dialectal mismatch between, 771 00:29:07,254 --> 00:29:09,674 the speech language pathologist and the patient themselves. 772 00:29:10,134 --> 00:29:12,054 And that puts our patients in a very 773 00:29:12,054 --> 00:29:14,474 vulnerable position to where they could be overdiagnosed 774 00:29:15,014 --> 00:29:16,589 with things like dysarthria, 775 00:29:17,289 --> 00:29:17,789 apraxia, 776 00:29:18,569 --> 00:29:19,549 or even 777 00:29:20,329 --> 00:29:22,190 I've had patients who have, 778 00:29:23,049 --> 00:29:24,029 pretty significant, 779 00:29:24,970 --> 00:29:25,929 not just, like, 780 00:29:26,490 --> 00:29:29,869 verbal apraxia, but also oral and physical apraxia. 781 00:29:30,169 --> 00:29:31,389 And I will see, 782 00:29:32,384 --> 00:29:35,125 bias with our, African American, 783 00:29:35,664 --> 00:29:36,164 patients 784 00:29:36,545 --> 00:29:39,184 with them, like, having an attitude or not 785 00:29:39,184 --> 00:29:41,105 wanting to cooperate when I'm like, okay. Let's 786 00:29:41,105 --> 00:29:42,625 let's take a step back and let's think 787 00:29:42,625 --> 00:29:44,565 about have you, like, fully assessed 788 00:29:45,380 --> 00:29:48,099 all areas of motor planning. Are do they 789 00:29:48,099 --> 00:29:50,500 have an attitude or are they physically not 790 00:29:50,500 --> 00:29:52,659 able to engage in this activity at the 791 00:29:52,659 --> 00:29:55,240 level that you're wanting them to engage in? 792 00:29:56,339 --> 00:29:57,000 And so 793 00:29:57,755 --> 00:29:59,054 this there's this concept 794 00:29:59,595 --> 00:30:01,054 of dialect density. 795 00:30:01,595 --> 00:30:02,095 And, 796 00:30:02,794 --> 00:30:03,694 dialect density 797 00:30:04,154 --> 00:30:06,075 when I went to Georgia State, I worked 798 00:30:06,075 --> 00:30:09,034 under doctor Julie Washington, and she's very well 799 00:30:09,034 --> 00:30:10,875 known in the speech world for her work 800 00:30:10,875 --> 00:30:11,855 that she's done 801 00:30:12,240 --> 00:30:15,039 on African American English in children and how 802 00:30:15,039 --> 00:30:17,539 that impacts African American children's 803 00:30:18,319 --> 00:30:18,819 ability 804 00:30:19,119 --> 00:30:19,700 to learn 805 00:30:20,160 --> 00:30:21,779 to read in mainstream 806 00:30:22,240 --> 00:30:24,019 American English. And so 807 00:30:24,414 --> 00:30:26,674 she has this concept of, 808 00:30:27,134 --> 00:30:30,194 dialogue density, which is how many features 809 00:30:30,654 --> 00:30:34,755 of African American English your speech has. So 810 00:30:35,134 --> 00:30:36,269 many of us, 811 00:30:36,910 --> 00:30:39,549 African Americans and other ethnic groups of black 812 00:30:39,549 --> 00:30:40,930 people in The United States 813 00:30:41,470 --> 00:30:44,910 use elements of African American English, but not 814 00:30:44,910 --> 00:30:47,309 all of us use the syntactic and the 815 00:30:47,309 --> 00:30:49,950 phonemic features of African American English. Some of 816 00:30:49,950 --> 00:30:51,875 us might use just expressions, 817 00:30:53,615 --> 00:30:56,575 or sayings, but might not actually use the 818 00:30:56,654 --> 00:30:58,355 some of the grammatical features. 819 00:30:59,055 --> 00:31:00,994 But then you have others, or 820 00:31:01,375 --> 00:31:03,390 you might be a person who does use 821 00:31:03,390 --> 00:31:05,390 a lot of grammatical features, but you code 822 00:31:05,390 --> 00:31:08,109 switch depending on what areas you're in. Then 823 00:31:08,109 --> 00:31:10,269 you have people who don't code switch, who 824 00:31:10,269 --> 00:31:12,210 always just use, like, highly, 825 00:31:14,109 --> 00:31:15,250 syntactic or grammatical, 826 00:31:16,029 --> 00:31:18,049 features of African American English. 827 00:31:18,505 --> 00:31:20,845 And if you're not familiar with that dialect 828 00:31:20,904 --> 00:31:22,744 and you get someone that comes in with 829 00:31:22,744 --> 00:31:25,644 a stroke and you're struggling to understand them, 830 00:31:26,025 --> 00:31:27,404 is it truly dysarthria, 831 00:31:27,784 --> 00:31:30,044 or is it that they're a dialect speaker? 832 00:31:31,519 --> 00:31:32,899 So that's one example. 833 00:31:33,839 --> 00:31:35,679 And then another thing that I'll see too 834 00:31:35,679 --> 00:31:37,859 with these patients is sometimes, 835 00:31:39,119 --> 00:31:40,899 because they are 836 00:31:41,200 --> 00:31:43,380 they have such high dialect density, 837 00:31:44,894 --> 00:31:47,695 there's a lot of bias there. And so 838 00:31:47,695 --> 00:31:49,855 instead of looking at all these fat these 839 00:31:49,855 --> 00:31:51,475 social determinants of health 840 00:31:51,855 --> 00:31:52,355 so, 841 00:31:52,815 --> 00:31:54,894 you know, you might have a an AAE 842 00:31:54,894 --> 00:31:57,134 speaker who has high dialect density, who comes 843 00:31:57,134 --> 00:31:58,755 from a redlined area, 844 00:31:59,299 --> 00:32:00,440 who maybe 845 00:32:00,740 --> 00:32:03,299 does not have good access to health care 846 00:32:03,299 --> 00:32:05,940 or who shops in those corner stores like 847 00:32:05,940 --> 00:32:08,019 what I mentioned earlier. And they come in 848 00:32:08,019 --> 00:32:10,759 and they have diabetes that's very poorly controlled, 849 00:32:10,900 --> 00:32:11,400 hypertension 850 00:32:11,779 --> 00:32:14,474 that's uncontrolled or poorly controlled, maybe they didn't 851 00:32:14,474 --> 00:32:16,234 know they have it, and now they've had 852 00:32:16,234 --> 00:32:16,894 a stroke. 853 00:32:17,194 --> 00:32:17,694 And 854 00:32:18,634 --> 00:32:20,095 these patients, because 855 00:32:20,875 --> 00:32:24,075 they're they speak with such high dialect density 856 00:32:24,075 --> 00:32:25,375 and are so different 857 00:32:25,740 --> 00:32:27,819 from the person who is evaluating them and 858 00:32:27,819 --> 00:32:29,920 have much different life experiences. 859 00:32:30,779 --> 00:32:33,039 These patients are at risk of being, 860 00:32:34,299 --> 00:32:37,180 die or not diagnosed, but labeled as quote 861 00:32:37,180 --> 00:32:38,079 unquote noncompliant 862 00:32:38,460 --> 00:32:38,954 or, 863 00:32:39,595 --> 00:32:40,095 that 864 00:32:40,634 --> 00:32:42,234 you know, there's I just don't see the 865 00:32:42,234 --> 00:32:43,534 same type of, 866 00:32:45,115 --> 00:32:48,075 effort being put into their care as I 867 00:32:48,075 --> 00:32:48,875 do speaker 868 00:32:49,434 --> 00:32:50,255 people who, 869 00:32:50,634 --> 00:32:52,839 one, are not black, our patients who are 870 00:32:52,839 --> 00:32:55,399 black, our patients who are not African American 871 00:32:55,399 --> 00:32:57,640 English speakers, and our patients who come from, 872 00:32:57,640 --> 00:33:00,200 you know, more wealth or better access or 873 00:33:00,200 --> 00:33:02,619 who have better high higher health literacy. 874 00:33:03,960 --> 00:33:05,659 Another issue that I see 875 00:33:06,295 --> 00:33:08,375 in Atlanta, and I'm so curious to know 876 00:33:08,375 --> 00:33:10,934 too with some of your listeners based on 877 00:33:10,934 --> 00:33:12,855 where they're at in The United States, what 878 00:33:12,855 --> 00:33:13,595 they see. 879 00:33:14,214 --> 00:33:15,494 We get a lot of, 880 00:33:15,974 --> 00:33:18,375 patients from The Caribbean. So I see a 881 00:33:18,375 --> 00:33:21,275 lot of, Jamaican patients, Haitian patients. 882 00:33:22,900 --> 00:33:25,720 We also get there's a large West African 883 00:33:25,859 --> 00:33:26,359 population 884 00:33:26,740 --> 00:33:29,299 in Atlanta, so we'll get a lot I'll 885 00:33:29,299 --> 00:33:31,000 have a lot of patient to, 886 00:33:31,700 --> 00:33:34,279 they speak English, but they speak a different 887 00:33:34,420 --> 00:33:34,920 dialect 888 00:33:35,299 --> 00:33:38,075 of English. And so whereas when I get 889 00:33:38,075 --> 00:33:41,674 a Spanish speaker, there's always the assumption that, 890 00:33:41,674 --> 00:33:43,695 okay. Like, we need to get an interpreter. 891 00:33:43,835 --> 00:33:45,595 We need to be you know, do we 892 00:33:45,595 --> 00:33:47,355 have a Spanish version of this test, or 893 00:33:47,355 --> 00:33:49,355 are we gonna do informal measures? We're gonna 894 00:33:49,355 --> 00:33:52,259 consider Spanish. I don't always see that same 895 00:33:52,320 --> 00:33:53,700 effort being put into, 896 00:33:54,400 --> 00:33:54,880 these, 897 00:33:55,920 --> 00:33:58,559 speakers of English who speak dialects from other 898 00:33:58,559 --> 00:33:59,779 countries. And so, 899 00:34:01,200 --> 00:34:03,519 again, you see the same risk factors. So 900 00:34:03,519 --> 00:34:05,619 they're very high risk of being, 901 00:34:06,674 --> 00:34:10,054 you know, incorrectly diagnosed with a neurogenic communication 902 00:34:10,275 --> 00:34:13,335 disorder, whether it's cognitive impairment or a dysarthria 903 00:34:13,635 --> 00:34:14,214 or anaphasia, 904 00:34:15,234 --> 00:34:16,534 due to cultural differences. 905 00:34:17,315 --> 00:34:19,769 And there's always that assumption too that just 906 00:34:19,769 --> 00:34:22,329 because we speak the same language that we 907 00:34:22,329 --> 00:34:25,210 have the same life experiences, and we tend 908 00:34:25,210 --> 00:34:27,610 to not look at culture in our dialect 909 00:34:27,610 --> 00:34:30,989 speakers. So I think that's also really important 910 00:34:32,755 --> 00:34:34,855 when we bring it back to that, 911 00:34:37,074 --> 00:34:38,994 when we are doing our assessments or when 912 00:34:38,994 --> 00:34:40,514 we're trying to get a gauge of what 913 00:34:40,514 --> 00:34:43,074 our patient's level of health literacy is, making 914 00:34:43,074 --> 00:34:45,269 sure that we're asking a lot of questions 915 00:34:45,489 --> 00:34:48,450 before we make assumptions. And so asking, you 916 00:34:48,450 --> 00:34:50,630 know, is this patient who 917 00:34:51,410 --> 00:34:53,730 you know, I'm doing this activity with this 918 00:34:53,730 --> 00:34:55,670 patient. They really don't seem to understand. 919 00:34:56,210 --> 00:34:58,784 Is it because of cognitive problems and because 920 00:34:58,784 --> 00:35:01,585 of reasoning issues, or is it because this 921 00:35:01,585 --> 00:35:04,224 activity that I'm doing with this patient is 922 00:35:04,224 --> 00:35:05,764 not culturally appropriate? 923 00:35:07,344 --> 00:35:09,844 And then, obviously, the same things are gonna 924 00:35:09,905 --> 00:35:12,570 apply to our Spanish speakers and to and 925 00:35:12,570 --> 00:35:14,809 let let me not say Spanish speakers because 926 00:35:14,809 --> 00:35:17,130 there's so many other languages spoken, but to 927 00:35:17,130 --> 00:35:18,910 our non English speakers. 928 00:35:19,530 --> 00:35:20,030 So 929 00:35:21,050 --> 00:35:23,390 and just and and I think too that 930 00:35:23,610 --> 00:35:25,470 the gaps in health literacy 931 00:35:26,285 --> 00:35:29,485 are often much wider with our patients who 932 00:35:29,485 --> 00:35:31,265 are from other countries because 933 00:35:31,724 --> 00:35:32,465 you have, 934 00:35:33,164 --> 00:35:35,724 depending on what country they're from, you could 935 00:35:35,724 --> 00:35:38,545 have a health care system that is completely 936 00:35:38,605 --> 00:35:38,909 different 937 00:35:52,445 --> 00:35:55,244 socioeconomic level. So, like, working class in The 938 00:35:55,244 --> 00:35:58,605 United States versus working class in whatever country 939 00:35:58,605 --> 00:35:59,824 they're from looks 940 00:36:00,125 --> 00:36:01,264 very, very different. 941 00:36:01,804 --> 00:36:02,304 So, 942 00:36:04,010 --> 00:36:06,889 and just, you know, familiarity with our health 943 00:36:06,889 --> 00:36:07,710 care system, 944 00:36:09,929 --> 00:36:12,969 understanding of the body, educational level. So it's 945 00:36:12,969 --> 00:36:15,449 really important that we're thinking about all these 946 00:36:15,449 --> 00:36:15,949 things, 947 00:36:16,385 --> 00:36:18,625 especially when we're gonna about to give a 948 00:36:18,625 --> 00:36:20,005 person a diagnosis, 949 00:36:21,025 --> 00:36:23,824 of a neurogenic communication disorder. We wanna make 950 00:36:23,824 --> 00:36:24,885 sure that we're not 951 00:36:25,264 --> 00:36:25,764 accidentally 952 00:36:26,224 --> 00:36:26,724 diagnosing 953 00:36:27,264 --> 00:36:28,244 low health literacy 954 00:36:28,545 --> 00:36:29,444 as a disorder. 955 00:36:30,500 --> 00:36:32,739 Yeah. Talk to me, Jackie. I I know 956 00:36:32,739 --> 00:36:35,539 you're you're always very well spoken in responses 957 00:36:35,539 --> 00:36:37,219 to questions like this, so I would love 958 00:36:37,219 --> 00:36:38,679 to have this on the air. 959 00:36:39,139 --> 00:36:41,460 What do we do in those situations? Like, 960 00:36:41,460 --> 00:36:43,859 what what you know, me, Theresa Richard, I'm 961 00:36:43,859 --> 00:36:44,599 going in 962 00:36:45,224 --> 00:36:47,385 working with somebody that has one of these 963 00:36:47,385 --> 00:36:48,765 West African dialects. 964 00:36:49,305 --> 00:36:50,365 Mhmm. What suggestions 965 00:36:50,905 --> 00:36:52,365 do you do in those situations? 966 00:36:53,465 --> 00:36:53,965 So, 967 00:36:55,144 --> 00:36:57,724 what I always start out with is, 968 00:36:59,619 --> 00:37:02,099 so I'll ask my patients, you know, tell 969 00:37:02,099 --> 00:37:04,440 me a little bit about where you're from, 970 00:37:05,780 --> 00:37:08,579 where you know, starting with figuring out do 971 00:37:08,579 --> 00:37:10,980 they live in The United States or were 972 00:37:10,980 --> 00:37:13,484 they visiting The United States? I've had patients 973 00:37:13,484 --> 00:37:15,804 who I had a lady one time who 974 00:37:15,804 --> 00:37:17,964 had a layover in Atlanta and had a 975 00:37:17,964 --> 00:37:21,085 massive stroke during her layover from a country 976 00:37:21,085 --> 00:37:23,105 in Africa. She was on her way to, 977 00:37:23,644 --> 00:37:26,364 another state to visit her daughter and had 978 00:37:26,364 --> 00:37:27,025 a massive 979 00:37:27,630 --> 00:37:30,109 stroke. And so just making sure was and 980 00:37:30,109 --> 00:37:32,510 and also see patients who are visiting family 981 00:37:32,510 --> 00:37:34,670 ended up having a stroke. So that's a 982 00:37:34,670 --> 00:37:35,889 lot different than 983 00:37:36,190 --> 00:37:39,150 someone who has lived in this country for 984 00:37:39,150 --> 00:37:39,650 years 985 00:37:40,029 --> 00:37:43,105 and speaks a different dialect of English. Right? 986 00:37:43,105 --> 00:37:45,025 So starting there, I know that sounds very 987 00:37:45,025 --> 00:37:46,864 basic, but it it can make a big 988 00:37:46,864 --> 00:37:47,364 difference. 989 00:37:48,545 --> 00:37:49,045 Or, 990 00:37:50,864 --> 00:37:53,424 also, you know, how how long have you 991 00:37:53,424 --> 00:37:54,989 lived in The United States? 992 00:37:55,389 --> 00:37:57,650 Tell me a little bit about how familiar 993 00:37:57,789 --> 00:38:00,110 are you with our health care system. Have 994 00:38:00,110 --> 00:38:01,969 you ever done rehab before? 995 00:38:03,710 --> 00:38:05,489 Tell me a little bit about, 996 00:38:06,590 --> 00:38:08,909 what is your what languages do you speak 997 00:38:08,909 --> 00:38:11,234 at home? Because often what I will see 998 00:38:11,234 --> 00:38:11,734 is, 999 00:38:13,315 --> 00:38:15,494 especially, like, with some of my West African 1000 00:38:15,554 --> 00:38:16,054 patients, 1001 00:38:17,795 --> 00:38:19,494 so there are, like, 1002 00:38:20,675 --> 00:38:23,094 Pidgin languages. So it's like a 1003 00:38:23,449 --> 00:38:24,349 mix of 1004 00:38:24,969 --> 00:38:26,989 native West African languages 1005 00:38:27,369 --> 00:38:28,269 and English. 1006 00:38:28,969 --> 00:38:31,230 So kind of similar to, like, 1007 00:38:32,009 --> 00:38:34,190 creoles, like, what are spoken in Jamaica. 1008 00:38:35,049 --> 00:38:37,505 But it's not it would not be intelligible 1009 00:38:37,804 --> 00:38:40,385 with a native English American 1010 00:38:40,844 --> 00:38:42,304 American English speaker. 1011 00:38:43,244 --> 00:38:45,804 So asking, you know, when you're with your 1012 00:38:45,804 --> 00:38:46,304 family, 1013 00:38:46,605 --> 00:38:48,525 what language do you use? Are there any 1014 00:38:48,525 --> 00:38:51,025 other languages that are spoken in the home? 1015 00:38:52,199 --> 00:38:54,940 And then also just when you're doing activities. 1016 00:38:55,400 --> 00:38:55,900 So 1017 00:38:56,360 --> 00:38:58,460 I'll ask my patients as well. 1018 00:38:58,760 --> 00:39:00,619 Let's say that we're doing 1019 00:39:01,000 --> 00:39:03,719 we've got a cog patient, and we are 1020 00:39:03,719 --> 00:39:05,494 working on calculations, 1021 00:39:07,474 --> 00:39:09,095 math, things like that. 1022 00:39:09,715 --> 00:39:11,875 So and I know this is not exactly 1023 00:39:11,875 --> 00:39:14,195 a direct answer to your question about dialect 1024 00:39:14,195 --> 00:39:16,755 speakers, but if you've got someone who might 1025 00:39:16,755 --> 00:39:18,914 speak more than one language. So I will 1026 00:39:18,914 --> 00:39:20,454 ask my patients. I'll say, 1027 00:39:21,210 --> 00:39:22,989 like, if you're in an area where 1028 00:39:23,289 --> 00:39:24,030 you know, 1029 00:39:24,489 --> 00:39:26,110 there's a large population 1030 00:39:26,730 --> 00:39:27,710 of whatever 1031 00:39:28,090 --> 00:39:30,650 cultural background your patient is from, I might 1032 00:39:30,650 --> 00:39:32,329 ask, like, tell me a little bit about, 1033 00:39:32,329 --> 00:39:34,030 like, when you go to the doctor, 1034 00:39:35,255 --> 00:39:36,235 does your doctor 1035 00:39:36,614 --> 00:39:38,855 speak your language, or do you have to 1036 00:39:38,855 --> 00:39:40,695 have an interpreter that comes with you, or 1037 00:39:40,695 --> 00:39:42,695 do you bring a family member that comes 1038 00:39:42,695 --> 00:39:44,295 with you? And when you go to the 1039 00:39:44,295 --> 00:39:46,375 doctor, are you just sitting there and your 1040 00:39:46,375 --> 00:39:48,454 family member is doing all the talking for 1041 00:39:48,454 --> 00:39:51,250 you because you don't feel comfortable speaking in, 1042 00:39:51,949 --> 00:39:54,989 in English? Or are you advocating for yourself? 1043 00:39:54,989 --> 00:39:57,230 Like, what, you know, what's the change there? 1044 00:39:57,230 --> 00:40:00,050 Or even with, grocery shopping. So, 1045 00:40:00,909 --> 00:40:03,150 I had a patient who was from an 1046 00:40:03,150 --> 00:40:06,210 Asian country that spoke multiple languages, and 1047 00:40:06,965 --> 00:40:08,744 he mostly shopped in 1048 00:40:09,125 --> 00:40:11,765 a grocery store that was from his that 1049 00:40:11,765 --> 00:40:13,864 was run by people from his community. 1050 00:40:14,244 --> 00:40:16,644 So when he would go grocery shopping, he 1051 00:40:16,644 --> 00:40:19,204 was only speaking in his language from his 1052 00:40:19,204 --> 00:40:19,704 country. 1053 00:40:20,099 --> 00:40:23,000 So we might want to target the skills 1054 00:40:23,059 --> 00:40:25,300 that we work on for grocery shopping in 1055 00:40:25,300 --> 00:40:27,700 his language if that's gonna be what's culturally 1056 00:40:27,700 --> 00:40:28,920 appropriate for him. 1057 00:40:29,700 --> 00:40:32,260 And then again, you know, when you have 1058 00:40:32,260 --> 00:40:33,079 that breakdown, 1059 00:40:33,764 --> 00:40:35,844 asking lots of questions. Tell tell me a 1060 00:40:35,844 --> 00:40:36,904 little bit more about 1061 00:40:37,364 --> 00:40:39,844 why you're thinking this or expand on what 1062 00:40:39,844 --> 00:40:41,304 you mean by this. Or, 1063 00:40:41,764 --> 00:40:44,025 tell me a little bit more about why 1064 00:40:44,085 --> 00:40:45,844 why do you why do you not understand 1065 00:40:45,844 --> 00:40:47,525 this? Like, I don't like to say it 1066 00:40:47,525 --> 00:40:48,090 that way. 1067 00:40:48,809 --> 00:40:50,829 I'm trying to think of a specific example. 1068 00:40:50,890 --> 00:40:51,630 So okay. 1069 00:40:52,250 --> 00:40:55,130 I had a patient from another country, and 1070 00:40:55,130 --> 00:40:57,769 you'll probably notice right now that I'm trying 1071 00:40:57,769 --> 00:41:00,570 not to say what country my patients are 1072 00:41:00,570 --> 00:41:02,875 from. Because one thing that I've noticed is 1073 00:41:02,875 --> 00:41:04,655 that when I'm educating people 1074 00:41:05,355 --> 00:41:06,174 about multiculturalism, 1075 00:41:07,194 --> 00:41:09,114 it's so easy to be like, okay. Well, 1076 00:41:09,114 --> 00:41:10,875 every time I get a patient from Mexico, 1077 00:41:10,875 --> 00:41:12,074 I need to do x, y, and z. 1078 00:41:12,074 --> 00:41:13,775 Every time I get a patient from Haiti, 1079 00:41:13,800 --> 00:41:15,160 I need to do x, y, and z. 1080 00:41:15,160 --> 00:41:17,160 But we're not actually using, like, the same 1081 00:41:17,160 --> 00:41:19,559 critical thinking skills that we use for when 1082 00:41:19,559 --> 00:41:23,179 we suspect that a patient has hypokinetic dysarthria 1083 00:41:23,320 --> 00:41:26,780 or suspect that a patient has pharyngeal anesthesia. 1084 00:41:26,840 --> 00:41:29,114 Like, we shouldn't just say, you know, with 1085 00:41:29,114 --> 00:41:30,875 this culture, we need to do this. With 1086 00:41:30,875 --> 00:41:32,414 this culture, we need to do that. 1087 00:41:32,795 --> 00:41:34,735 So, anyway, back to my story. 1088 00:41:35,434 --> 00:41:38,015 So I had a patient from another country, 1089 00:41:38,555 --> 00:41:41,515 and, we were doing a task where some 1090 00:41:41,515 --> 00:41:43,519 of those, like, cards so this is a 1091 00:41:43,519 --> 00:41:45,679 lower level cog patient, and I'm showing her 1092 00:41:45,679 --> 00:41:47,860 cards that have something odd. 1093 00:41:48,239 --> 00:41:49,840 And she has to tell me, like, what's 1094 00:41:49,840 --> 00:41:51,860 the problem in the picture. And, 1095 00:41:52,320 --> 00:41:54,400 it was a picture of a bathroom with 1096 00:41:54,400 --> 00:41:55,059 a tree 1097 00:41:55,844 --> 00:41:57,684 in the middle of the bathroom. And she 1098 00:41:57,684 --> 00:41:59,864 was like, there's nothing wrong with this picture. 1099 00:42:00,324 --> 00:42:01,925 And so I could have just been like, 1100 00:42:01,925 --> 00:42:04,885 okay. Well, this lady's problem solving skills are 1101 00:42:04,885 --> 00:42:06,244 not there. So I was like, okay. Tell 1102 00:42:06,244 --> 00:42:07,385 me more, like, 1103 00:42:08,405 --> 00:42:11,019 why, you know, with this picture tell me 1104 00:42:11,019 --> 00:42:13,500 more about I I see this tree in 1105 00:42:13,500 --> 00:42:14,160 the middle 1106 00:42:14,539 --> 00:42:17,019 of the bathroom and, like, at my house, 1107 00:42:17,019 --> 00:42:19,579 like, that's that's weird to me that there's 1108 00:42:19,579 --> 00:42:22,140 a tree in the bathroom. Like, would why 1109 00:42:22,140 --> 00:42:23,740 why is it is that not odd to 1110 00:42:23,740 --> 00:42:26,324 you? And then it's like, well, yeah, it's 1111 00:42:26,324 --> 00:42:28,485 not odd to me because in my country 1112 00:42:28,485 --> 00:42:29,704 that I grew up with, 1113 00:42:30,005 --> 00:42:32,344 bathrooms are typically in the backyard. 1114 00:42:32,644 --> 00:42:34,885 It's like an outdoor type of thing. So 1115 00:42:34,885 --> 00:42:35,704 this tree 1116 00:42:36,324 --> 00:42:38,005 is like what it was like in my 1117 00:42:38,005 --> 00:42:38,505 country. 1118 00:42:38,989 --> 00:42:41,630 So asking questions and leaning on the side 1119 00:42:41,630 --> 00:42:43,969 of, like, oh, maybe there is a cultural 1120 00:42:44,030 --> 00:42:47,809 breakdown that's happening here that's leading to why 1121 00:42:48,269 --> 00:42:49,730 this patient is not understanding 1122 00:42:50,030 --> 00:42:52,894 instead of just jumping to, like, oh, this 1123 00:42:52,894 --> 00:42:55,534 lady's cognition is not is not great, or, 1124 00:42:55,534 --> 00:42:58,195 oh, this patient does not want to participate, 1125 00:42:58,255 --> 00:43:00,414 or, oh, this patient has an attitude. Let's 1126 00:43:00,414 --> 00:43:02,655 see if we could figure out where the 1127 00:43:02,655 --> 00:43:03,795 breakdown is. 1128 00:43:04,640 --> 00:43:05,920 Awesome. I love that. Thank you. That's a 1129 00:43:05,920 --> 00:43:06,739 great example. 1130 00:43:07,199 --> 00:43:09,519 Jackie, thank you so much. This has just 1131 00:43:09,519 --> 00:43:11,940 been such a lovely, wonderful, 1132 00:43:12,719 --> 00:43:15,199 insightful conversation. I I like I said, every 1133 00:43:15,199 --> 00:43:16,719 time I talk to you, I learn something 1134 00:43:16,719 --> 00:43:18,239 more. Every time I read your post, I 1135 00:43:18,239 --> 00:43:20,000 learn something more, and and you just have 1136 00:43:20,000 --> 00:43:21,734 a way of breaking down the information in 1137 00:43:21,734 --> 00:43:22,554 such a easy 1138 00:43:23,174 --> 00:43:24,855 easy to understand way, but also a way 1139 00:43:24,855 --> 00:43:26,214 that's sort of like, duh, I should have 1140 00:43:26,214 --> 00:43:27,574 known that or I should have 1141 00:43:28,375 --> 00:43:31,255 like, okay. So, anyways, thank you for being 1142 00:43:31,255 --> 00:43:33,094 you. I I really, really appreciate all the 1143 00:43:33,094 --> 00:43:34,074 work that you do. 1144 00:43:34,460 --> 00:43:36,539 Oh, you're welcome. Thank you for the compliment. 1145 00:43:36,539 --> 00:43:38,299 Any any final thoughts? I realized I just 1146 00:43:38,299 --> 00:43:40,139 closed this down. Any any final thoughts on 1147 00:43:40,139 --> 00:43:40,880 your end? 1148 00:43:41,179 --> 00:43:43,339 No. It's okay. So one other thing that 1149 00:43:43,339 --> 00:43:45,199 I wanted to mention earlier, 1150 00:43:45,900 --> 00:43:48,139 and it's something that I've been trying to 1151 00:43:48,139 --> 00:43:51,425 bring awareness to in my presentations is, 1152 00:43:52,365 --> 00:43:54,385 so there is a research study. 1153 00:43:54,845 --> 00:43:56,204 I'll make sure that you have it so 1154 00:43:56,204 --> 00:43:57,744 we could put it in the show notes. 1155 00:43:58,204 --> 00:43:58,704 And, 1156 00:43:59,405 --> 00:44:01,505 it looks at the athena 1157 00:44:01,885 --> 00:44:03,170 health care documentation 1158 00:44:03,869 --> 00:44:05,409 system, so, like, their EMR. 1159 00:44:06,429 --> 00:44:08,449 And it assessed how long 1160 00:44:09,069 --> 00:44:09,569 doctors 1161 00:44:10,109 --> 00:44:13,650 are spending time with their patients. And so, 1162 00:44:14,510 --> 00:44:17,114 this health care this EMR, the way that 1163 00:44:17,114 --> 00:44:19,114 it works is it was looking at primary 1164 00:44:19,114 --> 00:44:21,515 care visits too. So the the doctor walks 1165 00:44:21,515 --> 00:44:22,015 in. 1166 00:44:22,474 --> 00:44:23,135 The doctor 1167 00:44:23,434 --> 00:44:26,175 starts his time. The doctor does his assessment, 1168 00:44:27,130 --> 00:44:29,769 counsels the patient, and then from there, the 1169 00:44:29,769 --> 00:44:30,269 doctor, 1170 00:44:32,570 --> 00:44:35,230 orders prescriptions and then closes out the time. 1171 00:44:35,369 --> 00:44:37,550 And so they have found that the average 1172 00:44:37,609 --> 00:44:39,369 time for all of this to happen for 1173 00:44:39,369 --> 00:44:41,869 doctors was eighteen point nine minutes. 1174 00:44:42,755 --> 00:44:46,055 So when we think about our patients, especially 1175 00:44:46,195 --> 00:44:49,315 our neuro patients, that it's so rare that 1176 00:44:49,315 --> 00:44:50,914 you get a patient who's had a stroke 1177 00:44:50,914 --> 00:44:53,574 that doesn't have, like, a million underlying diagnoses. 1178 00:44:55,409 --> 00:44:57,489 And we're thinking about if you've got a 1179 00:44:57,489 --> 00:44:59,670 patient who's got kidney disease, 1180 00:45:00,049 --> 00:45:01,750 high blood pressure, diabetes, 1181 00:45:02,210 --> 00:45:05,269 eighteen point nine minutes is not enough time 1182 00:45:05,730 --> 00:45:06,230 to 1183 00:45:07,250 --> 00:45:07,750 incorporate 1184 00:45:08,784 --> 00:45:11,585 education for all of these different factors. And 1185 00:45:11,585 --> 00:45:12,085 so 1186 00:45:12,385 --> 00:45:14,304 one thing that I have really started doing 1187 00:45:14,304 --> 00:45:16,324 with my therapy is shifting, 1188 00:45:17,344 --> 00:45:19,525 the things that I work on and incorporating, 1189 00:45:20,704 --> 00:45:21,445 health literacy. 1190 00:45:21,744 --> 00:45:22,864 And so I 1191 00:45:23,530 --> 00:45:26,010 the American Health Association I mean, I'm sorry. 1192 00:45:26,010 --> 00:45:27,309 The American Heart Association 1193 00:45:27,610 --> 00:45:29,789 has some amazing resources. 1194 00:45:30,250 --> 00:45:30,970 They have a, 1195 00:45:31,530 --> 00:45:33,690 handout called Let's Talk About High Blood Pressure 1196 00:45:33,690 --> 00:45:34,349 and Stroke. 1197 00:45:34,730 --> 00:45:36,890 I always read that with my patients, and 1198 00:45:36,890 --> 00:45:39,309 I teach them how to sequence the steps 1199 00:45:39,744 --> 00:45:41,045 to taking their blood pressure. 1200 00:45:41,505 --> 00:45:42,005 So, 1201 00:45:42,945 --> 00:45:45,664 think I want I hope that listeners think 1202 00:45:45,664 --> 00:45:47,445 about high about health literacy 1203 00:45:47,905 --> 00:45:50,965 and ways that they can incorporate that into 1204 00:45:51,184 --> 00:45:52,565 their therapy. So 1205 00:45:52,864 --> 00:45:54,164 we could either do, 1206 00:45:55,019 --> 00:45:56,880 you know, things like walkbooks 1207 00:45:57,500 --> 00:45:59,360 or things like games, 1208 00:45:59,900 --> 00:46:01,440 or we could actually 1209 00:46:01,739 --> 00:46:02,239 incorporate 1210 00:46:03,019 --> 00:46:05,820 ways to help a person learn more about 1211 00:46:05,820 --> 00:46:08,445 their body. And I think that with 1212 00:46:09,065 --> 00:46:10,905 cognition and of, you know, and, 1213 00:46:12,264 --> 00:46:14,364 communication disorders, aphasia, dysarthria, 1214 00:46:14,824 --> 00:46:17,005 it's so you can literally target 1215 00:46:17,545 --> 00:46:18,045 anything. 1216 00:46:18,344 --> 00:46:19,085 And so, 1217 00:46:19,864 --> 00:46:22,460 think about ways that you can help your 1218 00:46:22,460 --> 00:46:25,980 patients better advocate for their needs in your 1219 00:46:25,980 --> 00:46:28,460 therapy instead of just doing the run of 1220 00:46:28,460 --> 00:46:29,039 the mill 1221 00:46:29,579 --> 00:46:31,659 drilling and things that we work on. So 1222 00:46:31,900 --> 00:46:33,599 It's, like, so meta. Like, 1223 00:46:34,315 --> 00:46:36,974 yeah. Mind blowing. Yeah. Yeah. Awesome. 1224 00:46:37,275 --> 00:46:39,515 Anyways, thank you. Thank you. Thank you again, 1225 00:46:39,515 --> 00:46:42,074 Jackie. Super appreciate this conversation. And, yeah, we'll 1226 00:46:42,074 --> 00:46:43,675 make sure that Thanks for having me. Some 1227 00:46:43,675 --> 00:46:45,195 really great show notes because I think you 1228 00:46:45,195 --> 00:46:46,335 just gave some really 1229 00:46:46,800 --> 00:46:49,760 tactical, practical things that SLPs can do today. 1230 00:46:49,760 --> 00:46:51,680 Because I think when you think about how 1231 00:46:51,680 --> 00:46:54,160 do I explain health literacy, it sounds like 1232 00:46:54,160 --> 00:46:56,000 a mountain that no one even knows where 1233 00:46:56,000 --> 00:46:58,239 to start. So thank you for showing some 1234 00:46:58,239 --> 00:46:59,860 practical tips to that. 1235 00:47:00,525 --> 00:47:01,025 Sure. 1236 00:47:01,484 --> 00:47:03,664 Thanks for having me. Yeah. Of course. 1237 00:47:04,364 --> 00:47:06,924 And that's a wrap for this episode. As 1238 00:47:06,924 --> 00:47:09,405 always, thank you so much for listening. And 1239 00:47:09,405 --> 00:47:10,844 if you'd like to download the show notes 1240 00:47:10,844 --> 00:47:14,784 from this episode, please visit swallowyourpridepodcast.com. 1241 00:47:15,030 --> 00:47:16,550 There, you can also sign up for our 1242 00:47:16,550 --> 00:47:18,469 email list so that you'll never miss another 1243 00:47:18,469 --> 00:47:18,969 episode. 1244 00:47:19,510 --> 00:47:21,190 If you do like what you hear, then 1245 00:47:21,190 --> 00:47:23,849 please subscribe and leave a review on iTunes 1246 00:47:24,390 --> 00:47:26,070 or share it on social media with your 1247 00:47:26,070 --> 00:47:28,309 friends and colleagues, because that is what keeps 1248 00:47:28,309 --> 00:47:29,690 these episodes coming. 1249 00:47:30,174 --> 00:47:32,014 If you'd like to be a guest, share 1250 00:47:32,014 --> 00:47:34,574 feedback or request a topic to be discussed 1251 00:47:34,574 --> 00:47:39,054 on the show, please email podcast@TeresaRichard.com. 1252 00:47:39,054 --> 00:47:41,135 Thank you so much for listening and we'll 1253 00:47:41,135 --> 00:47:42,355 catch you next week.