1 00:00:00,240 --> 00:00:02,980 Looking for a solution that helps alleviate administrative 2 00:00:03,199 --> 00:00:05,599 tasks for your staff and also helps your 3 00:00:05,599 --> 00:00:07,599 patients cover their out of pocket health care 4 00:00:07,599 --> 00:00:08,099 expenses? 5 00:00:08,480 --> 00:00:11,199 Find what you're looking for from CareCredit because 6 00:00:11,199 --> 00:00:13,919 CareCredit is a credit card and more. It's 7 00:00:13,919 --> 00:00:16,375 a helping hand for staff and a flexible 8 00:00:16,375 --> 00:00:19,434 payment solution for patients. For over thirty years, 9 00:00:19,574 --> 00:00:22,934 CareCredit, a Synchrony solution, has offered patients a 10 00:00:22,934 --> 00:00:25,894 credit card with promotional financing options to get 11 00:00:25,894 --> 00:00:27,894 the care they want while helping staff do 12 00:00:27,894 --> 00:00:30,649 what they do best, provide care. To learn 13 00:00:30,649 --> 00:00:32,929 more, visit carecredit.com 14 00:00:32,929 --> 00:00:34,789 forward slash beckers podcast. 15 00:00:35,890 --> 00:00:38,689 This is Gracelyn Keller with the Becker's Healthcare 16 00:00:38,689 --> 00:00:41,250 Podcast, and we are recording live at the 17 00:00:41,250 --> 00:00:44,469 twenty second annual Spine Orthopedic and Pain Management 18 00:00:44,530 --> 00:00:45,030 Conference. 19 00:00:45,585 --> 00:00:48,304 I'm currently joined by Michael Boutros who serves 20 00:00:48,304 --> 00:00:51,344 as the clinical operations chief and medical director 21 00:00:51,344 --> 00:00:53,585 for pain services at the Keck School of 22 00:00:53,585 --> 00:00:56,465 Medicine of USC. So, Michael, thanks for joining 23 00:00:56,465 --> 00:00:58,304 me today. Would love to have you start 24 00:00:58,304 --> 00:01:00,270 off by introducing yourself and telling us a 25 00:01:00,270 --> 00:01:01,810 little bit more about what you do. 26 00:01:02,350 --> 00:01:04,769 Thanks so much, for having me on, Grace. 27 00:01:04,909 --> 00:01:06,609 So I'm the clinical operations 28 00:01:06,989 --> 00:01:07,390 and, 29 00:01:07,950 --> 00:01:10,349 medical director for pain services at the Keck 30 00:01:10,349 --> 00:01:11,729 School of Medicine of USC, 31 00:01:12,495 --> 00:01:15,215 as well as the pain fellowship director and 32 00:01:15,215 --> 00:01:17,394 the chair of the opioid stewardship committee. 33 00:01:17,854 --> 00:01:19,215 And so, you know, wearing a lot of 34 00:01:19,215 --> 00:01:21,454 hats, I'm involved with a lot of the 35 00:01:21,454 --> 00:01:21,954 outpatient, 36 00:01:22,974 --> 00:01:23,715 pain procedures 37 00:01:24,254 --> 00:01:26,354 as well as the care paths and protocols 38 00:01:27,060 --> 00:01:30,680 that involve patients and pain, whether it's postoperative 39 00:01:30,979 --> 00:01:32,760 or whether it's, chronic pain. 40 00:01:33,540 --> 00:01:35,299 Well, thank you for taking the the time 41 00:01:35,299 --> 00:01:37,379 to join me today. And let's start our 42 00:01:37,379 --> 00:01:37,879 conversation 43 00:01:38,260 --> 00:01:40,295 with what trends or shifts you're currently seeing 44 00:01:40,295 --> 00:01:41,895 right now in the industry that you think 45 00:01:41,895 --> 00:01:43,975 are most important for industry leaders to pay 46 00:01:43,975 --> 00:01:44,795 attention to. 47 00:01:45,575 --> 00:01:48,875 There's been an overall trend towards non opioid 48 00:01:49,015 --> 00:01:51,594 pain management strategies, and that includes 49 00:01:52,259 --> 00:01:54,920 medications as well as interventional approaches. 50 00:01:55,459 --> 00:01:57,379 When it comes to medications, there are newer 51 00:01:57,379 --> 00:02:00,359 medications that are coming out. For example, Suzetrajene 52 00:02:00,899 --> 00:02:03,140 was recently approved by the FDA as a 53 00:02:03,140 --> 00:02:04,840 non opioid based approach 54 00:02:05,140 --> 00:02:07,079 to taking care of acute pain 55 00:02:07,454 --> 00:02:07,954 episodes. 56 00:02:09,055 --> 00:02:10,435 It uses a novel 57 00:02:10,894 --> 00:02:14,834 mechanism, sodium subtype one point eight channel blockade. 58 00:02:15,694 --> 00:02:17,794 This is in a class in of itself 59 00:02:18,495 --> 00:02:20,275 and has opened a new 60 00:02:22,000 --> 00:02:24,959 genre and category of medications that can benefit 61 00:02:24,959 --> 00:02:25,459 patients 62 00:02:25,919 --> 00:02:26,419 postoperatively, 63 00:02:26,719 --> 00:02:29,539 for example, or after acute pain episodes 64 00:02:30,080 --> 00:02:31,860 where they're able to, 65 00:02:32,400 --> 00:02:34,879 help manage their pain without some of the 66 00:02:34,879 --> 00:02:35,379 typical 67 00:02:35,794 --> 00:02:38,034 side effects that we see with opioids like 68 00:02:38,034 --> 00:02:39,014 nausea and vomiting, 69 00:02:41,555 --> 00:02:44,694 typical questions about the risks of opioid addiction, 70 00:02:46,034 --> 00:02:46,534 constipation, 71 00:02:47,074 --> 00:02:49,235 all of these things. And and it's important 72 00:02:49,235 --> 00:02:49,735 because 73 00:02:50,939 --> 00:02:52,319 all of these things also 74 00:02:52,699 --> 00:02:55,979 cost both money and time from the perspective 75 00:02:55,979 --> 00:02:58,719 of efficiency planning, especially when it comes to 76 00:02:59,180 --> 00:02:59,840 an ASC 77 00:03:00,379 --> 00:03:02,939 trying to move things forward, next cases and 78 00:03:02,939 --> 00:03:03,439 whatnot. 79 00:03:03,944 --> 00:03:06,844 So having protocols and care pads in place 80 00:03:07,064 --> 00:03:09,625 that involve these types of medications upfront to 81 00:03:09,625 --> 00:03:11,084 move things forward is wonderful. 82 00:03:11,384 --> 00:03:14,125 And then from an interventional perspective, we have 83 00:03:14,584 --> 00:03:16,044 newer types of procedures 84 00:03:16,610 --> 00:03:18,689 that are more on the curative side of 85 00:03:18,689 --> 00:03:20,549 things rather than patchwork. 86 00:03:20,849 --> 00:03:23,250 So there's a trend away from things like 87 00:03:23,250 --> 00:03:25,729 epidural steroid injections, which we know don't last 88 00:03:25,729 --> 00:03:28,609 very long. They don't necessarily fix many things. 89 00:03:28,609 --> 00:03:29,750 They just sort of 90 00:03:30,555 --> 00:03:32,875 provide relief that we know can be mostly 91 00:03:32,875 --> 00:03:33,375 temporary, 92 00:03:33,915 --> 00:03:36,635 and that has been shifting away and moving 93 00:03:36,635 --> 00:03:37,135 towards 94 00:03:37,835 --> 00:03:38,335 more 95 00:03:39,435 --> 00:03:42,875 curative procedures like minimally invasive lumbar decompression, the 96 00:03:42,875 --> 00:03:44,814 mild procedure, or basivertebral 97 00:03:45,194 --> 00:03:45,935 nerve ablation, 98 00:03:47,250 --> 00:03:50,449 which provide longer lasting relief and more definitive 99 00:03:50,449 --> 00:03:52,370 approaches to taking care of what the actual 100 00:03:52,370 --> 00:03:53,669 problem is with the patient. 101 00:03:54,530 --> 00:03:57,250 And staffing and workforce challenges also continue to 102 00:03:57,250 --> 00:03:59,250 be a concern across health care. So what 103 00:03:59,250 --> 00:04:01,665 is your organization doing to navigate these pressures, 104 00:04:01,665 --> 00:04:03,764 and what strategies have you seen work well? 105 00:04:04,385 --> 00:04:06,305 So, so there are a number of different 106 00:04:06,305 --> 00:04:06,805 approaches 107 00:04:07,264 --> 00:04:09,665 that organizations can take when it comes to 108 00:04:09,665 --> 00:04:11,604 trying to retain and to attract 109 00:04:11,985 --> 00:04:13,205 staffing and and workforce, 110 00:04:13,629 --> 00:04:15,949 especially in today's day and age. So a 111 00:04:15,949 --> 00:04:18,350 number of different things that we've been, doing 112 00:04:18,350 --> 00:04:18,850 is 113 00:04:19,389 --> 00:04:19,889 providing, 114 00:04:20,990 --> 00:04:25,009 obviously, competitive pay and and flexibility focused benefits. 115 00:04:25,629 --> 00:04:27,805 But in addition to that, we're, as an 116 00:04:27,805 --> 00:04:28,865 academic institution, 117 00:04:29,404 --> 00:04:30,384 able to provide 118 00:04:31,084 --> 00:04:32,545 professional development opportunities 119 00:04:33,165 --> 00:04:35,105 for them as well as, 120 00:04:35,964 --> 00:04:36,464 technology 121 00:04:36,925 --> 00:04:39,665 that can help ease the administrative burdens. 122 00:04:40,044 --> 00:04:43,105 So we partner with different third party vendors 123 00:04:43,480 --> 00:04:44,460 and different companies 124 00:04:45,000 --> 00:04:46,460 to help from the preauthorization 125 00:04:47,080 --> 00:04:48,779 perspective for a lot of these procedures. 126 00:04:49,240 --> 00:04:52,120 So that offloads a lot of that kind 127 00:04:52,120 --> 00:04:55,020 of work from our specific group. 128 00:04:55,480 --> 00:04:57,420 And then in addition to that, 129 00:04:58,735 --> 00:04:59,235 USC 130 00:05:00,014 --> 00:05:00,514 provides 131 00:05:01,134 --> 00:05:01,875 the workforce 132 00:05:02,334 --> 00:05:03,475 a an opportunity 133 00:05:04,414 --> 00:05:04,914 to 134 00:05:05,294 --> 00:05:07,154 move forward with 135 00:05:07,694 --> 00:05:08,914 more educational 136 00:05:09,294 --> 00:05:09,794 opportunities. 137 00:05:10,414 --> 00:05:12,194 For example, like earn and learn programs. 138 00:05:12,814 --> 00:05:13,794 And that way, 139 00:05:14,199 --> 00:05:15,819 that allows them to 140 00:05:16,600 --> 00:05:18,439 want to retain them, you know, or want 141 00:05:18,439 --> 00:05:20,699 to stay on that on that workforce, 142 00:05:21,560 --> 00:05:23,319 because they know that they're gonna be able 143 00:05:23,319 --> 00:05:24,540 to to move up, 144 00:05:24,920 --> 00:05:26,379 that that that ladder. 145 00:05:27,454 --> 00:05:30,334 And as outpatient care continues to grow, how 146 00:05:30,334 --> 00:05:31,954 do you see the role of orthopedics, 147 00:05:32,414 --> 00:05:34,814 spine, ASCs, all those things evolving with the 148 00:05:34,814 --> 00:05:36,115 broader healthcare ecosystem? 149 00:05:37,375 --> 00:05:39,634 It's gonna be a deeper integration 150 00:05:39,935 --> 00:05:42,274 into that system because more and more 151 00:05:42,810 --> 00:05:43,470 procedures are 152 00:05:44,250 --> 00:05:45,550 coming out that 153 00:05:46,569 --> 00:05:48,089 do a pretty good job when it comes 154 00:05:48,089 --> 00:05:48,830 to reimbursement. 155 00:05:50,089 --> 00:05:52,649 But the key here is that as these 156 00:05:52,649 --> 00:05:54,330 are newer procedures, there's, 157 00:05:55,615 --> 00:05:57,774 more time required to get these things pre 158 00:05:57,774 --> 00:05:59,774 authorized. So there's a patience that needs to 159 00:05:59,774 --> 00:06:02,194 be put in play and and setting expectations 160 00:06:02,254 --> 00:06:04,334 for example with patients and and when they're 161 00:06:04,334 --> 00:06:06,035 gonna be able to get these things done. 162 00:06:06,254 --> 00:06:06,754 But, 163 00:06:07,134 --> 00:06:09,394 as more and more of these procedures are 164 00:06:09,535 --> 00:06:10,354 being developed 165 00:06:11,800 --> 00:06:14,360 more pain physicians, for example, are going to 166 00:06:14,360 --> 00:06:16,920 be incorporating this into their practice. And so 167 00:06:16,920 --> 00:06:18,920 now the real question is, how do we 168 00:06:18,920 --> 00:06:22,620 allocate resources more efficiently and effectively to allow 169 00:06:22,680 --> 00:06:25,319 for that limited resource of, for example, OR 170 00:06:25,319 --> 00:06:25,819 time 171 00:06:26,354 --> 00:06:27,014 to allow 172 00:06:27,634 --> 00:06:29,014 all these newer procedures 173 00:06:29,634 --> 00:06:31,414 to compete with preexisting 174 00:06:31,794 --> 00:06:32,294 procedures 175 00:06:32,914 --> 00:06:33,735 like neuromodulation, 176 00:06:34,194 --> 00:06:36,995 for example, or radio frequency ablation. And so 177 00:06:36,995 --> 00:06:39,474 how do we allocate these procedures to the 178 00:06:39,474 --> 00:06:40,535 appropriate domains? 179 00:06:40,979 --> 00:06:42,819 What needs to be done in an operating 180 00:06:42,819 --> 00:06:45,879 room? What can be moved to an outpatient, 181 00:06:46,500 --> 00:06:48,759 you know, procedure clinic, for example? 182 00:06:49,300 --> 00:06:50,979 I think that that obviously is going to 183 00:06:50,979 --> 00:06:53,300 be dependent on where you practice and the 184 00:06:53,300 --> 00:06:55,134 resources that you have, But I think it's 185 00:06:55,134 --> 00:06:57,314 a question that now needs to be asked, 186 00:06:57,854 --> 00:06:59,154 much more astutely 187 00:06:59,615 --> 00:07:03,235 to allow for these newer procedures to effectively, 188 00:07:04,415 --> 00:07:07,394 be implemented in the area that you work. 189 00:07:08,129 --> 00:07:10,930 And then finally, many organizations are exploring new 190 00:07:10,930 --> 00:07:13,889 technologies, partnerships, or care models to improve efficiency 191 00:07:13,889 --> 00:07:16,050 and outcomes. So are there any innovations or 192 00:07:16,050 --> 00:07:18,310 initiatives you found particularly promising? 193 00:07:19,569 --> 00:07:21,730 So there are a number of different things 194 00:07:21,730 --> 00:07:24,524 that we're doing essentially in terms of protocolizing, 195 00:07:25,464 --> 00:07:25,964 efficiency. 196 00:07:26,345 --> 00:07:27,964 So trying to incorporate 197 00:07:28,504 --> 00:07:29,485 specific medications, 198 00:07:30,345 --> 00:07:31,644 that are non opioid 199 00:07:32,264 --> 00:07:33,964 and getting them in the hands of patients 200 00:07:34,024 --> 00:07:36,104 before their procedure to make sure that they 201 00:07:36,104 --> 00:07:37,865 have it ready for them when they get 202 00:07:37,865 --> 00:07:38,365 discharged, 203 00:07:39,000 --> 00:07:41,740 is is essentially one component of this. 204 00:07:42,120 --> 00:07:44,839 And then on top of this, ensuring that 205 00:07:44,839 --> 00:07:47,159 we are staying up to date with the 206 00:07:47,159 --> 00:07:50,199 newest evidence based approaches that are available out 207 00:07:50,199 --> 00:07:50,939 on the market. 208 00:07:51,365 --> 00:07:52,964 And so we wanna make sure that we're 209 00:07:52,964 --> 00:07:53,464 providing 210 00:07:53,925 --> 00:07:54,425 patients 211 00:07:54,884 --> 00:07:58,004 with the things that can empower them to 212 00:07:58,004 --> 00:07:59,764 achieve the type of pain relief that they're 213 00:07:59,764 --> 00:08:01,545 looking for without necessarily, 214 00:08:02,485 --> 00:08:04,879 you know, staying in the in the in 215 00:08:04,879 --> 00:08:05,779 the dark ages 216 00:08:06,159 --> 00:08:08,719 with some of these older procedures that, you 217 00:08:08,719 --> 00:08:10,079 know, if you wanna call them bread and 218 00:08:10,079 --> 00:08:10,579 butter, 219 00:08:11,039 --> 00:08:13,300 remain sort of the the the 220 00:08:14,240 --> 00:08:16,639 the stable crop of procedures that have been 221 00:08:16,639 --> 00:08:19,024 historically used. We you have to be able 222 00:08:19,024 --> 00:08:20,944 to innovate. You have to be able to 223 00:08:20,944 --> 00:08:22,564 stay with the latest, 224 00:08:22,944 --> 00:08:24,004 innovative approaches 225 00:08:24,704 --> 00:08:25,685 to keep relevant 226 00:08:26,305 --> 00:08:27,285 with the industry 227 00:08:27,824 --> 00:08:30,004 and to allow more patients 228 00:08:30,589 --> 00:08:32,110 to want to be able to come in 229 00:08:32,110 --> 00:08:34,129 and and look at your organization 230 00:08:34,830 --> 00:08:36,769 as, you know, a beacon for, 231 00:08:37,470 --> 00:08:39,809 innovation and and options for them. 232 00:08:40,235 --> 00:08:41,915 Well, Michael, thanks so much for joining me 233 00:08:41,915 --> 00:08:43,995 today on the Becker's Healthcare Podcast. Again, we 234 00:08:43,995 --> 00:08:45,995 are recording live at the twenty second annual 235 00:08:45,995 --> 00:08:48,875 Spine Orthopedic and Pain Management Conference. Thanks so 236 00:08:48,875 --> 00:08:50,095 much for having me, Grace.