WEBVTT

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You're listening to the PT Pinecast,

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where smart people in healthcare come to

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make noise.

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Here's your host, Jimmy McKay.

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All right,

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she started in a place most of you

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know well, treating patients,

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solving problems,

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and navigating the realities of clinical

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care.

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But somewhere along the way,

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she began asking a different question.

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What if the skills we use every day

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as physical therapists could apply...

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somewhere else entirely.

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Now that curiosity led her out of the

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clinic and into the world of technology,

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where instead of treating patients,

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she now manages complicated systems,

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teams, and products.

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And what she discovered might challenge

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you, how you think about your own career.

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So let's bring in Alana.

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Alana, welcome to the show.

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Hi, Jimmy.

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Thanks for having me.

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And before we hit record, you said,

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I don't even know if this is going

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to be interesting.

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But I feel like when we can peer

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into what someone else is doing,

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when it's a little bit or a lot

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different than what

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normal is, right?

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Normal or typical, I guess we should say.

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What we think is normal is not to

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other people.

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So I don't know.

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When I looked at what you were doing,

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it sort of jumped out at me.

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So let's start here.

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What started the thought in your mind of

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stepping outside the clinic?

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There's always a logical thing,

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but it doesn't happen unless there's an

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emotional component.

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So what was it for you?

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Yeah, it was emotional.

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I started dating somebody who worked from

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home and I said, oh my God, wait,

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you do that from home?

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And obviously physical therapy is not a

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job normally that you do from home.

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Now there's some options to do so.

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But yeah, I started questioning,

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is there any way that I can take

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my skills and what I do now

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and do something from home.

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So that was the first emotional part of

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it.

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But also, you know,

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there was a logical part of like,

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I also feel like I've treated patients for

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five years,

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I went to school for six years,

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like I've been doing this for a while.

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And I haven't really gotten anywhere yet,

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other than being a PT.

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So those were the main reasons why I

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switched.

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So let's go to the nuts and bolts

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of it.

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Describe what it is that you do.

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I sort of, in the intro said,

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you know,

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you manage complex systems and teams and

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products, but like, what do you do?

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That's such a funny question because, so,

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okay, I'm a project manager.

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That's it.

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But people are like,

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what is a project manager?

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So what I do is I am kind

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of that herder, that bridge between,

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you know,

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different teams at the company,

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and I take on any type of complex

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project that needs to get done,

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whether it's for the business,

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for the engineering or product side of

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things,

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sales and marketing side of things,

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I'll basically do anything and everything.

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So it's somebody who is really organized

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and can get people together and get a

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task completed.

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Yeah.

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Okay.

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So it sounds like if you stripped away

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exactly what you did,

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PTs or people in healthcare sort of do

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that, similar things.

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As my friend Rebecca Griffith would say,

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you probably took some of your familiar

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skills to an unfamiliar place and applied

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them just a little bit differently.

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Yeah, exactly.

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I took the skills that I learned as

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a PT and I had developed over so

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many years and I took it into the

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non-clinical world.

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And there's so many jobs that are looking

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for people that can do that.

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Right.

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But a lot of people might search

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non-clinical physical therapy job.

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And I got to be honest,

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people aren't going to write that in the

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description.

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They're going to write it in different

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ways.

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So it might be part of your job

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or your job search to

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understand what they might be looking for

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and sort of reverse engineer that.

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Yeah.

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I think typing in non-clinical physical

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therapy jobs is not the best strategy.

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I did that in the beginning too.

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And I found things like medical device

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sales and customer success roles.

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And while those are great roles for

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somebody who is interested in those,

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that wasn't what I was looking for.

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So I don't think project manager really

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comes up very often.

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Right.

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But you're managing a caseload is kind of

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one big unconnected project or a bunch of

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projects connected together.

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Now walk us through this.

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Walk us through the transition.

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What were the hardest parts of moving away

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from this thing that you just went to

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school for a long time and practiced and

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into this other world of technology?

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Yeah.

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Um,

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I felt behind in the world of technology.

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I,

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it wasn't anything that I was using in

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my clinical, uh, career at the time.

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Um,

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AI was just coming up and it was,

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you know, um,

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I really had to learn some things

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independently and, and on the new job too.

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Um, so tech was something I, I didn't,

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I didn't know too well, um,

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at the time.

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And then, um, yeah,

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I also think like the people asking why

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was another hard part.

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Um,

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That I think a lot of PTs that

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are looking or any health care workers

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that are looking to get out of the

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field get that question a lot, too.

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But, yeah,

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it was something that I was I was

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ready to do.

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I was you know,

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I had made that decision and I wasn't

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going to look back.

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So, yeah.

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Was there an emotional component of having

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to tell people that you were now sort

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of I mean,

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this is a little bit of an identity

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change, right?

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Were this thing and now I'm going to

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be when I sort of stepped away and

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stepped into whatever the heck it is that

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I do.

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I'm still not a hundred percent sure.

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Um,

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there was a little bit of an identity

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shift.

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Did you, did you feel that too?

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Yeah.

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Yeah.

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You know, I had to take like the,

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the letters off.

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I didn't have to,

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I took the letters off my name on

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LinkedIn, like at the end, um,

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no more PT, DPT.

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And I was like, Whoa, um, that's weird.

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But I wanted to frame myself in a

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more, you know, health tech ready way.

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And I,

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I took those letters off and I,

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you know, haven't put them back up.

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So, um,

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Talk about direct translation.

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What skills from PT translated directly

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into project management?

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When you sat there, you're like, oh,

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not only can I do this,

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I've already done this.

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Yeah,

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definitely stakeholder management and not

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to call patients stakeholders by any

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means,

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but your patients are people that you get

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to know and you learn their language and

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you learn their style on whatever it may

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be to to treat them.

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And I I took those

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skills in managing people.

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And I was able to manage teams in

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what I do now.

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And it's really about learning to get on

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someone's level.

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And you do that so well as a

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PT every single day.

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Sure.

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Not even just every day, every hour.

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Every hour.

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I think as you're saying it,

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I like playing with words or looking how

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they work,

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which is stakeholder might sound

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superficial at first,

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but

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you have to have a stake in your

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own health, right?

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I mean,

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I can't do any exercises for you.

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So your job a lot of the times

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is to get that person to do things

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like buying in, follow through,

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which I guess I'm guessing are a lot

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of things that you have to do and

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get to do as a project manager now.

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Exactly.

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Yeah, that's so right.

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Yeah.

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Let me pay the bills.

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I want to say thanks to Empower EMR.

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If your EMR slows you down,

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it's costing you more than time.

00:07:40.238 --> 00:07:41.279
It's costing you momentum.

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Empower EMR is built for PTs who want

00:07:43.382 --> 00:07:45.365
faster documentation, cleaner workflows,

00:07:46.146 --> 00:07:48.149
and support that actually responds.

00:07:48.430 --> 00:07:51.391
Find them online at empoweremr.com.

00:07:51.490 --> 00:07:52.711
And US Physical Therapy,

00:07:52.932 --> 00:07:54.413
built by PTs for PTs.

00:07:54.853 --> 00:07:55.973
If you're looking for career growth,

00:07:56.012 --> 00:07:56.533
mentorship,

00:07:56.553 --> 00:07:58.334
and a place where your voice matters,

00:07:58.535 --> 00:08:01.516
USPH helps you build a future without

00:08:01.576 --> 00:08:02.115
burning out.

00:08:02.375 --> 00:08:05.458
Find them online at usph.com.

00:08:05.918 --> 00:08:06.017
Now,

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where do you think education in physical

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therapy falls short?

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in preparing students and eventually

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clinicians for something like career

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flexibility?

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Is there something that it falls short on

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them?

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What else could we add?

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Yeah,

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I went to PT school a while ago

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at this point.

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I graduated in twenty seventeen.

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But like I said earlier,

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things have changed.

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Like there's so much new tech out there.

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I think technology and health care is one

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thing that we never learned.

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It wasn't a class we took or anything,

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but I think that would be a great

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course curriculum.

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I think.

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Non-clinical opportunities,

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while that's probably not something they

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want to push in PT school,

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I think it's worth it to talk about.

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I think a PT isn't just a PT

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in the clinic.

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A PT can be a PT anywhere.

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Now,

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you've said physical therapists or

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healthcare providers need to expand how

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they define impact.

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What does that mean in real terms?

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What does that mean to you?

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Well,

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I think a lot of PTs think if

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I'm not treating patients,

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if I'm not making people better directly

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with what I do every day,

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then I'm not making a difference in

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anyone's life.

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And that is far from the truth.

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Where I work now is a health tech

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company,

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and I change the lives of thousands of

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nurses every single day without ever

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touching them or meeting them even.

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So redefining that word impact,

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how can I make an impact on people

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and in the world

00:09:38.385 --> 00:09:40.027
I think that's a question worth asking.

00:09:40.147 --> 00:09:41.726
Yeah.

00:09:41.746 --> 00:09:44.008
I'll do the podcast live at PT programs

00:09:44.087 --> 00:09:46.788
and I'll start by sort of asking this

00:09:46.827 --> 00:09:47.708
sort of weird question.

00:09:47.729 --> 00:09:48.188
I'm like, hey,

00:09:48.769 --> 00:09:50.109
I have a degree in physical therapy,

00:09:50.168 --> 00:09:51.590
but I haven't treated a patient in this

00:09:51.629 --> 00:09:52.889
many months or years.

00:09:53.470 --> 00:09:55.230
I'm not in academics and I'm not in

00:09:55.291 --> 00:09:56.711
research and I'm not in management.

00:09:57.510 --> 00:09:59.111
Am I an actual physical therapist?

00:09:59.399 --> 00:10:00.461
And then I say,

00:10:00.541 --> 00:10:01.763
now I'm gonna do something.

00:10:01.783 --> 00:10:02.864
I'm gonna interview a bunch of people.

00:10:03.144 --> 00:10:05.888
And then I wanna know the answer until

00:10:05.947 --> 00:10:06.668
after we're done.

00:10:06.908 --> 00:10:07.929
And then I usually just ask,

00:10:08.029 --> 00:10:09.912
did your answer change from beginning to

00:10:10.072 --> 00:10:10.352
end?

00:10:10.432 --> 00:10:11.693
Because of something that you just said,

00:10:11.734 --> 00:10:12.075
which is,

00:10:13.211 --> 00:10:16.934
If I put an idea out from Alana

00:10:17.375 --> 00:10:19.597
that then goes and changes someone who

00:10:19.638 --> 00:10:21.119
changes thousands of people,

00:10:21.980 --> 00:10:23.542
was I part of the change?

00:10:24.442 --> 00:10:25.364
And I think if we look at it

00:10:25.384 --> 00:10:25.744
that way,

00:10:25.764 --> 00:10:28.547
you can see what impact can actually be

00:10:28.567 --> 00:10:31.610
or how far impact can actually travel.

00:10:31.671 --> 00:10:32.051
Right.

00:10:32.071 --> 00:10:33.913
Yeah, that's great.

00:10:34.467 --> 00:10:36.070
For someone listening who feels stuck,

00:10:36.671 --> 00:10:39.274
I don't want to overwhelm people,

00:10:39.313 --> 00:10:41.736
but what would you suggest the first step

00:10:41.777 --> 00:10:45.221
be to exploring something different?

00:10:45.662 --> 00:10:47.404
What's one action you'd say, okay,

00:10:47.825 --> 00:10:49.606
first of all, breathe in out, okay,

00:10:50.028 --> 00:10:51.389
and then do this?

00:10:52.529 --> 00:10:54.530
I would sit down and open up a

00:10:54.572 --> 00:10:56.392
word doc or take a notebook out and

00:10:56.513 --> 00:10:58.913
write down all the skills that you think

00:10:59.014 --> 00:10:59.974
that you're good at,

00:11:00.053 --> 00:11:02.875
regardless if it's related to PT or not,

00:11:03.296 --> 00:11:04.496
write them down a whole list.

00:11:05.116 --> 00:11:05.736
That's what I would do.

00:11:06.238 --> 00:11:06.457
Yeah.

00:11:06.778 --> 00:11:07.758
What would you put,

00:11:07.798 --> 00:11:09.219
what are some of the different things you

00:11:09.259 --> 00:11:11.100
had on your list or if you redid

00:11:11.139 --> 00:11:12.081
that list today,

00:11:12.181 --> 00:11:13.041
what would you put on there?

00:11:13.500 --> 00:11:13.760
Yeah.

00:11:14.081 --> 00:11:14.942
I think empathy.

00:11:15.001 --> 00:11:16.503
That's something that I, um,

00:11:19.160 --> 00:11:20.181
It's a skill I didn't learn,

00:11:20.201 --> 00:11:22.043
but I developed in physical therapy and I

00:11:22.102 --> 00:11:23.644
still use obviously to this day.

00:11:24.484 --> 00:11:25.965
So I would say I'm empathetic.

00:11:26.125 --> 00:11:28.267
I would say organizational skills.

00:11:29.167 --> 00:11:30.067
I can organize anything.

00:11:30.807 --> 00:11:32.149
Puzzle solving skills.

00:11:32.328 --> 00:11:34.490
I would also put that's personal to me,

00:11:34.530 --> 00:11:37.452
but yeah.

00:11:37.513 --> 00:11:37.613
Okay.

00:11:37.633 --> 00:11:38.693
You up for a quick game?

00:11:39.945 --> 00:11:40.044
Sure.

00:11:40.065 --> 00:11:40.946
Let's play rapid fire.

00:11:41.046 --> 00:11:43.966
I'm going to throw out a phrase and

00:11:44.006 --> 00:11:45.587
then you just answer.

00:11:45.607 --> 00:11:46.928
So just rapid fire questions,

00:11:46.989 --> 00:11:47.928
whatever comes to mind.

00:11:47.969 --> 00:11:48.629
Cause you said,

00:11:49.330 --> 00:11:51.892
I think PTs need to zoom out, right?

00:11:51.912 --> 00:11:53.032
You want to zoom out your phrase,

00:11:53.072 --> 00:11:53.432
not mine.

00:11:53.732 --> 00:11:54.592
So we'll go rapid fire.

00:11:54.873 --> 00:11:57.855
What's a skill every PT has,

00:11:58.235 --> 00:12:00.556
but doesn't actually realize that it's a

00:12:00.655 --> 00:12:01.956
skill and has value.

00:12:01.976 --> 00:12:05.318
Empathy.

00:12:05.619 --> 00:12:05.759
Um,

00:12:06.640 --> 00:12:07.380
You are empathetic.

00:12:08.501 --> 00:12:10.923
You treat patients every day.

00:12:10.962 --> 00:12:13.504
Better career move, stay or pivot?

00:12:13.864 --> 00:12:14.604
You have to pick one.

00:12:15.604 --> 00:12:16.544
Pivot, always.

00:12:20.225 --> 00:12:21.586
Coffee order that gets you through the

00:12:21.605 --> 00:12:21.986
deadlines.

00:12:23.927 --> 00:12:25.967
A creme brulee iced latte.

00:12:26.697 --> 00:12:28.558
smart i'm with you on the ice uh

00:12:28.839 --> 00:12:32.100
one linkedin habit that pts should start

00:12:32.140 --> 00:12:33.902
tomorrow besides the obvious if you're not

00:12:33.962 --> 00:12:35.342
on linkedin you should be so what's a

00:12:35.482 --> 00:12:37.684
linkedin habit that people should start

00:12:37.725 --> 00:12:40.346
tomorrow if you see somebody interesting

00:12:40.385 --> 00:12:41.966
there connect with them whether or not you

00:12:42.006 --> 00:12:43.187
know them whether or not you plan on

00:12:43.207 --> 00:12:44.729
reaching out just send that connection

00:12:44.749 --> 00:12:47.530
request one hundred percent agree uh

00:12:47.671 --> 00:12:51.393
crossword or clinical puzzle what's harder

00:12:51.493 --> 00:12:52.254
oh my gosh

00:12:53.774 --> 00:12:55.496
A Sunday crossword is pretty hard,

00:12:55.596 --> 00:12:57.457
but there were some clinical puzzles out

00:12:57.498 --> 00:12:59.139
there I couldn't quite solve.

00:12:59.159 --> 00:13:00.500
I'm good with words,

00:13:00.520 --> 00:13:01.402
but crossword puzzles,

00:13:01.442 --> 00:13:02.543
my brain doesn't brain that way.

00:13:02.562 --> 00:13:03.384
All right.

00:13:04.004 --> 00:13:05.385
We have a tradition on the show.

00:13:05.485 --> 00:13:07.368
It is called the parting shot.

00:13:08.489 --> 00:13:10.509
This is the parting shot.

00:13:11.071 --> 00:13:12.471
One last mic drop moment.

00:13:13.133 --> 00:13:14.354
No pressure.

00:13:14.374 --> 00:13:16.475
Just your legacy on the line.

00:13:17.918 --> 00:13:19.038
All right, parting shot.

00:13:19.418 --> 00:13:21.899
If someone listening right now in

00:13:21.958 --> 00:13:23.538
healthcare feels like their degree,

00:13:24.259 --> 00:13:25.940
put them in a box.

00:13:25.980 --> 00:13:27.440
I want you to look directly at the

00:13:27.480 --> 00:13:28.561
camera or speak directly in the

00:13:28.581 --> 00:13:28.880
microphone.

00:13:28.941 --> 00:13:32.461
What would you say to them to change

00:13:32.802 --> 00:13:35.442
how they see their career starting

00:13:35.501 --> 00:13:36.102
tomorrow?

00:13:37.342 --> 00:13:37.802
I would say,

00:13:37.822 --> 00:13:38.962
I'm looking directly in the camera.

00:13:39.123 --> 00:13:41.823
I would say the future of healthcare is

00:13:41.864 --> 00:13:45.605
going to be determined by people who think

00:13:45.625 --> 00:13:45.845
differently.

00:13:46.928 --> 00:13:50.190
in systems and understand technology and

00:13:50.230 --> 00:13:52.311
data and people and all that,

00:13:52.811 --> 00:13:57.131
and not just by treatment techniques.

00:13:57.292 --> 00:13:57.892
Yeah.

00:13:58.371 --> 00:13:59.413
There's going to be a lot of room

00:13:59.452 --> 00:14:01.052
for yes ands, I feel like,

00:14:01.092 --> 00:14:01.592
in the world.

00:14:02.332 --> 00:14:03.413
You can do this and,

00:14:03.514 --> 00:14:06.033
or you can take this and apply it

00:14:06.073 --> 00:14:06.754
somewhere else.

00:14:07.174 --> 00:14:07.355
Right.

00:14:07.554 --> 00:14:09.375
And that's why I say pivot instead of

00:14:09.434 --> 00:14:09.716
stay,

00:14:09.735 --> 00:14:12.375
because that next door may be the coolest

00:14:12.395 --> 00:14:13.437
thing that you've ever done.

00:14:13.476 --> 00:14:14.456
So open it.

00:14:15.102 --> 00:14:15.503
I don't know.

00:14:15.562 --> 00:14:17.624
I mean, the regret, I'd rather regret the,

00:14:17.884 --> 00:14:18.465
you know, what do we say?

00:14:18.504 --> 00:14:19.825
I'd rather regret the shot that you did

00:14:19.845 --> 00:14:21.206
take and not the one you didn't.

00:14:21.706 --> 00:14:22.647
That's what happens with you.

00:14:22.986 --> 00:14:24.947
Any resources that you would suggest

00:14:24.988 --> 00:14:27.068
someone can go look up after they're done

00:14:27.149 --> 00:14:29.549
writing down and journaling that one page

00:14:29.590 --> 00:14:30.250
like you suggested?

00:14:30.269 --> 00:14:31.431
Is there something tangible you'd send

00:14:31.451 --> 00:14:31.691
them to?

00:14:32.287 --> 00:14:32.586
Yeah,

00:14:32.687 --> 00:14:34.207
I think I don't know how often it's

00:14:34.248 --> 00:14:34.869
been talked about.

00:14:34.889 --> 00:14:36.269
But the non clinical PT is a great

00:14:36.309 --> 00:14:36.830
resource.

00:14:37.750 --> 00:14:39.812
And then they have like a newsletter,

00:14:39.831 --> 00:14:40.352
a blog,

00:14:41.092 --> 00:14:42.653
a job board that you can take a

00:14:42.693 --> 00:14:43.115
look at.

00:14:44.095 --> 00:14:45.056
So I would definitely start there.

00:14:45.355 --> 00:14:45.676
Yeah.

00:14:45.696 --> 00:14:46.977
Meredith's been doing great work for,

00:14:47.658 --> 00:14:49.721
I mean, a decade, close to more.

00:14:50.240 --> 00:14:50.542
Yeah.

00:14:50.662 --> 00:14:51.081
Great work.

00:14:51.783 --> 00:14:53.764
Alana, appreciate the insight.

00:14:54.225 --> 00:14:55.366
I think what you do is terribly

00:14:55.427 --> 00:14:55.886
interesting.

00:14:56.368 --> 00:14:56.969
And here's the thing.

00:14:57.288 --> 00:14:58.750
If we had a conversation for twenty

00:14:58.770 --> 00:15:01.714
minutes and one other person found value

00:15:01.734 --> 00:15:02.114
in this,

00:15:03.054 --> 00:15:04.297
I'm glad we threw it on the Internet

00:15:04.317 --> 00:15:05.538
and it found its way to them.

00:15:05.557 --> 00:15:06.158
So thanks for this.

00:15:06.178 --> 00:15:06.438
I agree.

00:15:06.938 --> 00:15:07.279
Thank you.

00:15:09.642 --> 00:15:10.701
That's it for this one,

00:15:10.981 --> 00:15:12.643
but we're just getting warmed up.

00:15:13.123 --> 00:15:15.023
Smash follow, send it to a friend,

00:15:15.243 --> 00:15:16.903
or crank up the next episode.

00:15:17.423 --> 00:15:18.283
Want to go deeper?

00:15:18.783 --> 00:15:22.845
Hit us at pgpinecast.com or find us on

00:15:22.865 --> 00:15:25.404
YouTube and socials at pgpinecast.

00:15:25.845 --> 00:15:28.125
And legally, none of this was advice.

00:15:28.206 --> 00:15:29.905
It's for entertainment purposes only.

00:15:31.605 --> 00:15:32.186
See, Keith?

00:15:32.386 --> 00:15:33.466
We read the script.

00:15:33.746 --> 00:15:34.407
Happy now?

