WEBVTT 00:00:01.100 --> 00:00:02.302 We'll do the big fancy logo thing. 00:00:07.424 --> 00:00:08.103 And they're back. 00:00:08.423 --> 00:00:09.505 The note ninjas are here. 00:00:09.564 --> 00:00:11.744 I figured more masks, not enough weapons. 00:00:11.785 --> 00:00:13.185 Like where are the, no, no weapons. 00:00:13.246 --> 00:00:13.605 All right. 00:00:13.705 --> 00:00:15.446 Well, if you had, oh, first question. 00:00:15.946 --> 00:00:18.088 If you had weapons as note ninjas, 00:00:18.167 --> 00:00:18.888 as healthcare providers, 00:00:18.908 --> 00:00:20.388 what would they be? 00:00:20.489 --> 00:00:21.570 Oh man. 00:00:21.629 --> 00:00:22.289 I would say like a, 00:00:22.510 --> 00:00:24.251 like a recording pen type 00:00:24.291 --> 00:00:25.690 of thing that I could just like, 00:00:26.972 --> 00:00:27.911 and then it like goes to my 00:00:27.931 --> 00:00:28.612 computer and it's done. 00:00:28.632 --> 00:00:29.733 I have that. 00:00:33.399 --> 00:00:34.320 Well, I want that. 00:00:34.442 --> 00:00:34.841 Like a goniometer. 00:00:34.862 --> 00:00:35.662 Like a goniometer would be 00:00:35.682 --> 00:00:37.164 like what a note ninja might carry. 00:00:37.183 --> 00:00:38.805 You know what I mean? 00:00:38.826 --> 00:00:40.027 Threaten people with ranging 00:00:40.046 --> 00:00:40.968 their shoulder or something. 00:00:41.027 --> 00:00:41.109 Yeah. 00:00:41.128 --> 00:00:41.249 Yeah. 00:00:41.268 --> 00:00:41.848 All right. 00:00:41.929 --> 00:00:42.850 Introduce yourselves to the 00:00:42.869 --> 00:00:45.213 people who don't know who you are. 00:00:45.692 --> 00:00:45.973 All right. 00:00:46.014 --> 00:00:46.594 Hi, everyone. 00:00:46.694 --> 00:00:47.314 I'm Nicole. 00:00:47.594 --> 00:00:48.435 And I'm Stephanie. 00:00:48.595 --> 00:00:49.597 We're the Note Ninjas, 00:00:49.857 --> 00:00:51.298 an OT and PT duo teaching 00:00:51.359 --> 00:00:52.661 other therapists treatment 00:00:52.680 --> 00:00:53.561 ideas and documentation. 00:00:54.212 --> 00:00:55.152 That is not the first time 00:00:55.171 --> 00:00:55.872 you guys have done that. 00:00:55.912 --> 00:00:56.512 You guys are pros. 00:00:56.533 --> 00:00:58.194 We've been practicing, yeah. 00:00:58.274 --> 00:00:58.914 All right, 00:00:58.954 --> 00:01:00.435 so let's go backwards before we 00:01:00.475 --> 00:01:00.895 go forwards, 00:01:00.914 --> 00:01:01.594 because we're talking about 00:01:01.615 --> 00:01:03.856 an event that you've put together. 00:01:04.055 --> 00:01:04.777 You want people to come. 00:01:04.856 --> 00:01:05.296 They should, 00:01:05.356 --> 00:01:06.496 because you solved the problem 00:01:06.537 --> 00:01:08.638 you wish was solved for you. 00:01:08.697 --> 00:01:09.259 You did that. 00:01:09.599 --> 00:01:10.159 Let's go back. 00:01:10.858 --> 00:01:12.299 What was your personal, each of you, 00:01:12.319 --> 00:01:14.040 your breaking point with documentation? 00:01:14.460 --> 00:01:15.742 Was there a specific, like, 00:01:15.841 --> 00:01:16.641 I'm going to pull my hair out, 00:01:16.662 --> 00:01:17.561 I can't do this anymore 00:01:17.621 --> 00:01:18.843 moment that led to the 00:01:18.882 --> 00:01:20.403 creation of you putting on 00:01:21.144 --> 00:01:22.605 the, the ninja, you know, 00:01:22.665 --> 00:01:24.085 garb and becoming the note ninjas. 00:01:24.105 --> 00:01:24.587 What was it? 00:01:25.668 --> 00:01:26.388 I used to always say, 00:01:26.408 --> 00:01:27.789 I used to bring my computer 00:01:27.808 --> 00:01:28.590 home at night and I would 00:01:28.609 --> 00:01:29.950 just be sitting on my couch 00:01:30.131 --> 00:01:31.891 and usually go to bed early. 00:01:31.951 --> 00:01:32.393 I'd be up to like, 00:01:32.433 --> 00:01:33.274 I remember being up to 00:01:33.313 --> 00:01:34.614 eleven thirty at night and it's like, 00:01:34.635 --> 00:01:35.816 all right, we need to go to bed. 00:01:35.855 --> 00:01:37.096 Like this needs to be over. 00:01:37.137 --> 00:01:38.837 And it was just so stressful. 00:01:38.858 --> 00:01:40.159 And I just dreaded and I 00:01:40.179 --> 00:01:40.980 wanted to see almost less 00:01:41.019 --> 00:01:41.879 patients sometimes to do 00:01:41.920 --> 00:01:43.221 like less paperwork at the 00:01:43.260 --> 00:01:43.902 end of the day. 00:01:44.221 --> 00:01:45.162 And I just really couldn't 00:01:45.203 --> 00:01:45.722 take it anymore. 00:01:45.742 --> 00:01:46.584 It was burning me out. 00:01:47.954 --> 00:01:48.974 Yeah, and I would say, I mean, 00:01:49.615 --> 00:01:51.115 my very first evaluation, 00:01:51.156 --> 00:01:52.296 it took me four hours. 00:01:52.736 --> 00:01:54.418 And then I had very poor 00:01:54.498 --> 00:01:55.697 internet connection at home. 00:01:55.718 --> 00:01:56.838 And I like brought all my notes home. 00:01:56.858 --> 00:01:57.299 And like, 00:01:57.319 --> 00:01:58.478 I would literally spend like six 00:01:58.519 --> 00:01:59.620 hours doing documentation 00:01:59.680 --> 00:02:00.920 at night because I had no 00:02:01.000 --> 00:02:01.680 idea what I was doing 00:02:01.700 --> 00:02:02.620 because nobody taught me. 00:02:04.004 --> 00:02:04.125 Yeah. 00:02:04.165 --> 00:02:04.745 It's like, well, 00:02:04.786 --> 00:02:06.206 your CI will teach you and 00:02:06.486 --> 00:02:07.186 then figure it out. 00:02:07.266 --> 00:02:09.108 And meanwhile, the CI was taught by a CI. 00:02:09.147 --> 00:02:10.188 So it's a photocopy of a 00:02:10.229 --> 00:02:11.590 photocopy of a photocopy. 00:02:12.129 --> 00:02:12.850 And then we wind up just 00:02:12.890 --> 00:02:14.632 doing what we think we should be doing, 00:02:15.092 --> 00:02:16.453 but not what we should be doing. 00:02:16.492 --> 00:02:16.693 Right. 00:02:17.152 --> 00:02:18.014 We're told all the time. 00:02:18.294 --> 00:02:19.955 I remember I was told in PT school anyway, 00:02:20.354 --> 00:02:21.656 which was document every 00:02:21.695 --> 00:02:23.897 single thing this way, you know, 00:02:23.918 --> 00:02:24.617 you're safe. 00:02:25.057 --> 00:02:25.419 And I'm like, 00:02:26.139 --> 00:02:28.262 am I though like am I really 00:02:28.442 --> 00:02:29.323 safe just because I did a 00:02:29.383 --> 00:02:30.924 lot so you you you two 00:02:30.943 --> 00:02:31.705 teach therapists how to 00:02:31.764 --> 00:02:33.026 document more defensively 00:02:33.206 --> 00:02:35.288 and creatively what does 00:02:35.308 --> 00:02:36.409 that actually look like in 00:02:36.469 --> 00:02:37.491 practice walk us through a 00:02:37.531 --> 00:02:38.913 common example of how a 00:02:38.992 --> 00:02:40.914 boring note becomes more of 00:02:40.935 --> 00:02:45.058 a badass note so we just like to 00:02:45.942 --> 00:02:47.203 say that you don't have to write a lot. 00:02:47.242 --> 00:02:47.823 You just have to write 00:02:47.842 --> 00:02:48.763 exactly what you did. 00:02:48.902 --> 00:02:50.123 We just have to focus on the 00:02:50.183 --> 00:02:51.003 skill of the clinician, 00:02:51.084 --> 00:02:53.025 not necessarily the steps 00:02:53.064 --> 00:02:53.844 of any activity. 00:02:53.865 --> 00:02:54.665 So that's what we focus a 00:02:54.686 --> 00:02:55.485 lot in our trainings, 00:02:55.566 --> 00:02:57.447 showing an activity and 00:02:57.467 --> 00:02:58.206 then exactly how to 00:02:58.227 --> 00:03:00.087 document and living out the 00:03:00.108 --> 00:03:01.609 stuff that's really not important. 00:03:01.688 --> 00:03:02.669 It might be important why 00:03:02.709 --> 00:03:04.110 the patient was doing it to reach a goal, 00:03:04.409 --> 00:03:05.530 but not necessarily the 00:03:05.650 --> 00:03:07.251 steps of all the activities 00:03:07.290 --> 00:03:07.850 that you're doing. 00:03:07.871 --> 00:03:09.092 Yeah, it's like, 00:03:09.675 --> 00:03:09.836 Yeah. 00:03:09.855 --> 00:03:11.076 And to incorporate like the 00:03:11.116 --> 00:03:11.978 skilled phrases, 00:03:12.038 --> 00:03:13.218 I think is like the big thing. 00:03:13.258 --> 00:03:14.098 So, you know, 00:03:14.120 --> 00:03:15.520 we keep the list of skilled 00:03:15.561 --> 00:03:16.861 phrases like facilitated, 00:03:16.942 --> 00:03:17.681 engaged instead of 00:03:17.741 --> 00:03:21.004 tolerated and like things like that. 00:03:21.064 --> 00:03:23.567 Can we retire tolerated? 00:03:24.768 --> 00:03:25.608 It's about time. 00:03:25.647 --> 00:03:27.289 Have you ever like imagine 00:03:27.330 --> 00:03:28.390 someone was like, oh, 00:03:28.411 --> 00:03:29.531 I went to have drinks with 00:03:29.551 --> 00:03:30.692 my friend Jimmy. 00:03:30.992 --> 00:03:31.372 Oh, yeah. 00:03:31.532 --> 00:03:32.032 What's he like? 00:03:32.073 --> 00:03:33.054 Well, I tolerated it. 00:03:33.074 --> 00:03:35.096 Well, that sound positive at all. 00:03:38.711 --> 00:03:39.550 No, it sounds awful. 00:03:39.570 --> 00:03:40.912 You should not be reimbursed for that. 00:03:40.931 --> 00:03:41.012 Yeah. 00:03:42.532 --> 00:03:43.893 So you've mentioned cutting the fluff. 00:03:44.073 --> 00:03:44.913 What are the top two or 00:03:44.953 --> 00:03:45.832 three things besides 00:03:45.872 --> 00:03:47.834 tolerated that therapists 00:03:47.854 --> 00:03:48.775 should stop doing in their 00:03:48.794 --> 00:03:50.254 notes outside of what you just mentioned, 00:03:50.275 --> 00:03:51.335 which is like writing down 00:03:51.395 --> 00:03:52.475 just a list of steps? 00:03:54.171 --> 00:03:54.671 Good question. 00:03:55.453 --> 00:03:55.832 Let's see. 00:03:55.872 --> 00:03:57.554 Stop being vague with your notes. 00:03:57.574 --> 00:03:59.074 So we always say cut the fluff, 00:03:59.115 --> 00:04:00.836 but that doesn't mean being vague. 00:04:00.855 --> 00:04:02.176 You need to be specific. 00:04:02.236 --> 00:04:03.978 So we need to be incorporating, 00:04:04.397 --> 00:04:05.538 incorporating the right 00:04:05.579 --> 00:04:06.759 things into your notes. 00:04:06.780 --> 00:04:08.341 So the skill that you use, 00:04:08.360 --> 00:04:09.662 the strategy that you use, 00:04:09.681 --> 00:04:11.622 what cues you're providing, you know, 00:04:11.682 --> 00:04:13.243 you don't want to be vague in that, like, 00:04:13.343 --> 00:04:15.284 oh, just facilitated a balance activity. 00:04:15.344 --> 00:04:16.625 You know, why did you do that? 00:04:16.745 --> 00:04:18.166 And what did you bring to 00:04:18.206 --> 00:04:19.307 that treatment that a lay 00:04:19.326 --> 00:04:21.369 person could not have done? 00:04:21.468 --> 00:04:23.310 And even just how they're progressing or, 00:04:23.906 --> 00:04:25.007 you have to modify so they 00:04:25.026 --> 00:04:26.327 can do that that day if 00:04:26.367 --> 00:04:26.968 they could do something the 00:04:26.987 --> 00:04:27.728 other day and today they 00:04:27.749 --> 00:04:28.829 can't that's fine people 00:04:28.850 --> 00:04:29.831 are going to go up and down 00:04:30.490 --> 00:04:31.651 but they present what did 00:04:31.672 --> 00:04:33.112 you do and then how did the 00:04:33.132 --> 00:04:34.374 patient present it's all 00:04:34.533 --> 00:04:35.654 much more important than 00:04:35.694 --> 00:04:36.475 those little steps in 00:04:36.536 --> 00:04:38.216 between all right so 00:04:38.257 --> 00:04:39.237 typically things like 00:04:39.278 --> 00:04:40.098 compliance and 00:04:40.117 --> 00:04:40.899 defensibility and 00:04:40.939 --> 00:04:42.300 documentation and 00:04:42.360 --> 00:04:43.841 creativity are like two 00:04:43.920 --> 00:04:45.122 ends of the spectrum right 00:04:45.281 --> 00:04:46.543 we're taught in school pt 00:04:46.562 --> 00:04:48.285 school ot school slp school 00:04:49.543 --> 00:04:50.985 the creativity is not on the syllabus, 00:04:51.266 --> 00:04:51.526 right? 00:04:51.886 --> 00:04:53.127 But we work with humans, 00:04:53.528 --> 00:04:55.249 so we want to be creative. 00:04:55.269 --> 00:04:56.290 So how do you guys teach 00:04:56.310 --> 00:04:58.252 people to balance creative 00:04:58.312 --> 00:04:59.572 patient-specific treatment 00:04:59.593 --> 00:05:01.134 planning with the need for 00:05:01.173 --> 00:05:02.154 those things that have to be there, 00:05:02.175 --> 00:05:02.975 like compliance and 00:05:02.995 --> 00:05:04.437 defensibility and documentation? 00:05:05.458 --> 00:05:05.538 Well, 00:05:05.557 --> 00:05:06.778 I think it's just like important that 00:05:06.999 --> 00:05:08.420 like a lot of people think that we need, 00:05:08.439 --> 00:05:09.800 like you, especially with social media, 00:05:09.841 --> 00:05:11.163 you see all these crazy 00:05:11.202 --> 00:05:13.004 equipment that you use. 00:05:13.084 --> 00:05:14.425 And like, it's so like, oh wow, 00:05:14.485 --> 00:05:15.466 I want that, you know? 00:05:15.886 --> 00:05:17.648 But when it comes down to it, like, 00:05:18.350 --> 00:05:19.310 you have to like think about 00:05:19.411 --> 00:05:20.572 you and your patients. 00:05:20.591 --> 00:05:21.892 Like, what do you have the means to, 00:05:21.932 --> 00:05:22.093 you know, 00:05:22.113 --> 00:05:22.954 you have to work within your 00:05:22.994 --> 00:05:23.935 means of the equipment. 00:05:24.235 --> 00:05:25.896 So we like to bring like these simple, 00:05:26.336 --> 00:05:27.658 basic treatments and then 00:05:27.677 --> 00:05:28.838 just kind of elevate them. 00:05:28.879 --> 00:05:29.860 And that's going to show progress. 00:05:29.899 --> 00:05:30.721 It's going to challenge them. 00:05:30.761 --> 00:05:31.862 Plus it's going to be more fun. 00:05:32.334 --> 00:05:33.076 And then we want to keep it 00:05:33.115 --> 00:05:34.716 patient centered for the patient. 00:05:35.036 --> 00:05:36.218 So instead of, you know, 00:05:36.257 --> 00:05:37.398 just doing a ball toss, 00:05:37.437 --> 00:05:38.499 maybe you're doing a ball 00:05:38.538 --> 00:05:39.920 toss with a cognitive task 00:05:39.939 --> 00:05:42.401 and having them, you know, name a certain, 00:05:42.661 --> 00:05:45.103 some categories or walk and 00:05:45.122 --> 00:05:45.824 do the ball toss. 00:05:45.843 --> 00:05:46.444 Like it's just like that 00:05:46.564 --> 00:05:49.086 little thing that sets us 00:05:49.105 --> 00:05:49.927 apart because we're giving 00:05:49.966 --> 00:05:51.047 like that little creativity 00:05:51.127 --> 00:05:52.267 aspect with that simple 00:05:52.307 --> 00:05:53.588 activity that anyone can 00:05:53.689 --> 00:05:54.509 use in any setting. 00:05:54.810 --> 00:05:56.430 Plus a lot of our job too is 00:05:56.451 --> 00:05:57.552 to get them to want to come back. 00:05:57.752 --> 00:05:58.391 A lot of times, you know, 00:05:58.411 --> 00:05:59.132 people stop coming to 00:05:59.173 --> 00:06:01.374 therapy and the buy-in and engagement and 00:06:01.771 --> 00:06:02.533 So a lot of times they don't 00:06:02.552 --> 00:06:03.293 want to just do like two 00:06:03.312 --> 00:06:04.994 sets of fifteen like leg raises, 00:06:05.014 --> 00:06:05.295 you know. 00:06:05.334 --> 00:06:06.355 But if you add in some kind 00:06:06.375 --> 00:06:07.555 of activity that they enjoy. 00:06:07.956 --> 00:06:08.716 Like I was even thinking 00:06:08.737 --> 00:06:09.177 that this morning. 00:06:09.197 --> 00:06:10.117 I was at the gym and I go to 00:06:10.137 --> 00:06:11.278 a lady that's very creative. 00:06:11.298 --> 00:06:12.420 And I'm like, I know I don't need this, 00:06:12.519 --> 00:06:13.860 but this keeps me coming back. 00:06:13.940 --> 00:06:14.762 And this is what keeps our 00:06:14.802 --> 00:06:15.762 patients coming back too. 00:06:15.781 --> 00:06:16.622 Maybe they are. 00:06:16.642 --> 00:06:17.903 A patient might like that, but. 00:06:18.290 --> 00:06:19.771 a lot of them like to change 00:06:19.791 --> 00:06:20.833 it up a little bit and have 00:06:20.853 --> 00:06:21.793 a little bit of fun while 00:06:21.814 --> 00:06:23.855 still getting all the benefits out. 00:06:23.915 --> 00:06:24.454 Yeah. 00:06:24.514 --> 00:06:24.735 Yeah. 00:06:24.776 --> 00:06:25.315 This Justin, 00:06:25.415 --> 00:06:26.757 no one wants to do two sets of 00:06:26.797 --> 00:06:28.218 fifteen leg raises that we 00:06:28.237 --> 00:06:29.999 can retire that along with tolerated. 00:06:30.019 --> 00:06:31.379 Yeah. 00:06:31.399 --> 00:06:32.761 But I feel like you guys 00:06:33.021 --> 00:06:34.603 from the first time I sort 00:06:34.622 --> 00:06:36.103 of came across your content, 00:06:36.723 --> 00:06:38.264 was you weren't doing 00:06:38.305 --> 00:06:40.086 anything necessarily revolutionary, 00:06:40.185 --> 00:06:41.286 and that's not a knock, 00:06:41.305 --> 00:06:41.906 it's a compliment. 00:06:42.247 --> 00:06:42.987 What you were doing was 00:06:43.007 --> 00:06:43.747 showing people like, hey, 00:06:43.766 --> 00:06:44.608 what if we twist this? 00:06:44.708 --> 00:06:45.987 What if we made this a little bit harder? 00:06:46.348 --> 00:06:47.889 So I think people could copy 00:06:47.949 --> 00:06:49.089 exactly what you're doing, 00:06:49.170 --> 00:06:50.711 but really it felt like you 00:06:50.891 --> 00:06:51.750 guys were putting things 00:06:51.831 --> 00:06:53.492 out there to just spark... 00:06:54.872 --> 00:06:56.853 Whoever the viewer or the watcher was... 00:06:57.634 --> 00:06:58.793 take this and run with it. 00:06:58.834 --> 00:07:00.154 Like we are not the end all be all. 00:07:00.754 --> 00:07:01.915 We are the catalyst to let 00:07:01.935 --> 00:07:04.115 you know you are allowed to be creative. 00:07:04.134 --> 00:07:04.514 In fact, 00:07:04.535 --> 00:07:06.935 you're supposed to be creative here. 00:07:07.276 --> 00:07:07.776 Exactly. 00:07:08.115 --> 00:07:08.276 Yeah. 00:07:08.295 --> 00:07:09.136 We kind of like to set the 00:07:09.156 --> 00:07:10.357 foundation and then, yeah. 00:07:10.637 --> 00:07:12.137 And we get a lot of people that ask like, 00:07:12.576 --> 00:07:13.916 oh, I have a lower level patient. 00:07:13.937 --> 00:07:14.817 Like, how can I use this? 00:07:14.838 --> 00:07:15.158 I'm like, 00:07:15.237 --> 00:07:16.237 you just have to use your 00:07:16.257 --> 00:07:17.577 clinical reasoning skills. 00:07:18.038 --> 00:07:18.237 You know, 00:07:18.458 --> 00:07:19.778 you need to use your own personal 00:07:19.838 --> 00:07:21.418 judgment and trust yourself 00:07:21.459 --> 00:07:22.579 as a clinician and to 00:07:22.678 --> 00:07:23.778 modify the activity. 00:07:24.160 --> 00:07:24.379 You know, 00:07:24.420 --> 00:07:25.519 we're showing this activity 00:07:25.540 --> 00:07:26.339 that's balanced and 00:07:26.949 --> 00:07:30.370 sit down or have some support, you know, 00:07:30.531 --> 00:07:30.911 add some, 00:07:31.011 --> 00:07:32.711 add a gate bell and support them. 00:07:33.031 --> 00:07:34.192 So it's really, yeah, like you said, 00:07:34.211 --> 00:07:35.312 it's not revolutionary. 00:07:35.353 --> 00:07:37.012 It's just, you have to kind of, you know, 00:07:37.072 --> 00:07:37.913 use your own creativity. 00:07:38.254 --> 00:07:39.995 It's the basics done repetitively, right? 00:07:40.014 --> 00:07:40.754 Isn't that what we're taught? 00:07:40.774 --> 00:07:42.375 Like understand the basics. 00:07:42.795 --> 00:07:44.276 Sometimes people are on islands, right? 00:07:44.297 --> 00:07:45.516 You have solopreneurs who 00:07:45.536 --> 00:07:46.877 are out there sort of on their own. 00:07:47.418 --> 00:07:48.499 And next thing you know, I've, 00:07:48.699 --> 00:07:49.199 I've been there. 00:07:49.259 --> 00:07:50.038 You're repeating the same 00:07:50.079 --> 00:07:51.199 thing because you're like, man, I'm, 00:07:51.620 --> 00:07:52.579 I'm not looking at anybody 00:07:52.620 --> 00:07:53.341 else in clinic. 00:07:53.360 --> 00:07:54.500 I'm not talking to people 00:07:54.680 --> 00:07:55.882 enough because I'm busy. 00:07:56.242 --> 00:07:56.362 Right. 00:07:56.581 --> 00:07:58.062 I feel like how we consume 00:07:58.103 --> 00:07:59.403 content on devices, 00:07:59.783 --> 00:08:01.744 let's use that device for good, 00:08:01.783 --> 00:08:03.504 which is expose people to 00:08:03.545 --> 00:08:05.425 things and ideas that they 00:08:05.565 --> 00:08:06.687 might not have been exposed 00:08:06.706 --> 00:08:07.766 to in a different way. 00:08:08.187 --> 00:08:09.548 And then they can bring that with them. 00:08:09.588 --> 00:08:11.569 It's just, everything feels like yes and, 00:08:11.668 --> 00:08:13.050 like the rules of improv. 00:08:13.069 --> 00:08:13.250 Yes. 00:08:13.370 --> 00:08:16.370 Yeah, no, totally. 00:08:16.391 --> 00:08:16.511 I mean, 00:08:16.531 --> 00:08:17.411 I wasn't even getting burnt out 00:08:17.432 --> 00:08:18.432 because I was getting bored too. 00:08:18.572 --> 00:08:20.033 I stole exercises from Nicole, 00:08:20.173 --> 00:08:21.394 probably like one way it started. 00:08:21.673 --> 00:08:22.814 She was always the creative one. 00:08:22.834 --> 00:08:23.995 And I was always like, hmm. 00:08:24.451 --> 00:08:25.531 She doesn't have this patient with me. 00:08:25.552 --> 00:08:26.833 I'm totally taking that activity. 00:08:27.834 --> 00:08:27.913 Yeah. 00:08:27.934 --> 00:08:29.295 It made it more fun for me too. 00:08:29.355 --> 00:08:30.115 And for our patients. 00:08:30.216 --> 00:08:30.357 Yeah. 00:08:30.396 --> 00:08:32.097 And she put her PT spin on it. 00:08:32.337 --> 00:08:33.339 I guess I didn't really find 00:08:33.359 --> 00:08:33.899 the beginning either, 00:08:33.940 --> 00:08:34.961 especially being a PT. 00:08:35.020 --> 00:08:35.681 I didn't think about the 00:08:35.721 --> 00:08:36.721 creativity as much, 00:08:36.782 --> 00:08:38.004 but it definitely did help 00:08:38.043 --> 00:08:39.264 with me and with my 00:08:39.284 --> 00:08:40.265 patients when I started. 00:08:41.705 --> 00:08:41.784 Now, 00:08:41.965 --> 00:08:44.546 you did mention people seeing devices 00:08:44.586 --> 00:08:45.787 and saying, I want that. 00:08:45.846 --> 00:08:46.746 And sometimes, I mean, 00:08:46.907 --> 00:08:48.006 a lot of times we wind up 00:08:48.027 --> 00:08:49.327 buying something, myself included, 00:08:49.368 --> 00:08:50.008 off of Amazon. 00:08:50.508 --> 00:08:51.149 And then I get it. 00:08:51.168 --> 00:08:52.849 And three months later, I'm not using it. 00:08:53.448 --> 00:08:54.450 Is there something that you 00:08:54.470 --> 00:08:55.769 guys would recommend that 00:08:55.889 --> 00:08:57.071 doesn't have to be expensive, 00:08:57.110 --> 00:08:59.150 but that actually was helpful? 00:08:59.191 --> 00:09:00.912 A lot of times it's usually cheap, 00:09:00.951 --> 00:09:02.613 simple things that cover the basic. 00:09:02.673 --> 00:09:03.613 Anything that comes to mind? 00:09:04.335 --> 00:09:04.875 Oh yeah. 00:09:04.894 --> 00:09:05.515 I would say there's, 00:09:05.576 --> 00:09:06.875 there's three things that come to mind. 00:09:07.015 --> 00:09:08.057 One is a resistance, 00:09:08.096 --> 00:09:09.356 some type of resistance band. 00:09:09.797 --> 00:09:11.457 You can use it as a visual cue. 00:09:11.697 --> 00:09:12.197 Not even, 00:09:12.437 --> 00:09:13.458 I know a lot of people like hate 00:09:13.519 --> 00:09:15.240 on resistance bands for strengthening, 00:09:15.299 --> 00:09:16.179 but once again, 00:09:16.220 --> 00:09:16.860 as long as you're 00:09:16.919 --> 00:09:18.341 facilitating it the right way, 00:09:18.780 --> 00:09:19.801 we can get into that another time. 00:09:19.821 --> 00:09:20.601 But yeah, they're, 00:09:20.802 --> 00:09:21.501 they're great to use that. 00:09:21.522 --> 00:09:22.863 We love them for visual cues 00:09:22.903 --> 00:09:24.003 for just props. 00:09:24.863 --> 00:09:26.923 And then a deck of playing cards, 00:09:27.303 --> 00:09:27.965 simple as that. 00:09:27.985 --> 00:09:29.544 There's tons of activities you could do. 00:09:30.005 --> 00:09:31.466 And then a ball, 00:09:31.546 --> 00:09:33.267 a simple handheld ball that you could, 00:09:33.769 --> 00:09:34.909 work, you could do grip strength, 00:09:34.950 --> 00:09:36.791 you can do balance, um, 00:09:36.831 --> 00:09:38.111 working on ankle stability. 00:09:38.152 --> 00:09:39.692 There's like tons of ideas. 00:09:40.972 --> 00:09:41.092 Yeah. 00:09:41.133 --> 00:09:41.894 It's being creative. 00:09:42.014 --> 00:09:43.014 I was at a conference just 00:09:43.054 --> 00:09:45.495 last week and I'm, this is not a paid ad. 00:09:45.515 --> 00:09:46.697 I'm not trying to slide in an ad, 00:09:46.736 --> 00:09:47.517 but I was, 00:09:47.878 --> 00:09:49.057 I wound up playing with it 00:09:49.118 --> 00:09:49.818 during the conference. 00:09:49.839 --> 00:09:51.480 Cause their booth was next to ours. 00:09:52.139 --> 00:09:52.961 Have you guys toyed around 00:09:52.980 --> 00:09:54.081 with blaze pods at all? 00:09:54.120 --> 00:09:56.062 That feels like a deck of cards. 00:09:56.363 --> 00:09:56.783 Yes. 00:09:57.062 --> 00:09:59.005 sort of a visual light sensor. 00:09:59.066 --> 00:10:00.027 One of you guys, I mean, 00:10:00.047 --> 00:10:01.249 you're both nodding on a podcast, 00:10:01.269 --> 00:10:02.971 so I'm going to say that you want to. 00:10:03.211 --> 00:10:03.390 Yeah. 00:10:03.431 --> 00:10:03.552 We, 00:10:03.611 --> 00:10:05.533 we always say we want to work with them. 00:10:05.553 --> 00:10:06.936 Cause like they're so, they're so cool. 00:10:06.956 --> 00:10:07.777 So yeah. 00:10:08.136 --> 00:10:09.499 But like, that's the cool part. 00:10:09.599 --> 00:10:12.322 Once you see videos like yours, 00:10:12.363 --> 00:10:13.244 content like yours, 00:10:14.144 --> 00:10:15.385 the idea was there like 00:10:15.426 --> 00:10:16.506 that's those are those the 00:10:16.567 --> 00:10:17.827 aha moments was like well 00:10:17.868 --> 00:10:19.269 yeah of course of course 00:10:19.328 --> 00:10:20.129 it's so simple it's like 00:10:20.169 --> 00:10:20.971 well why don't you think of 00:10:21.010 --> 00:10:21.831 it it's because sometimes 00:10:22.172 --> 00:10:23.413 being creative is hard like 00:10:23.873 --> 00:10:24.734 that's why it's a whole you 00:10:24.793 --> 00:10:25.514 know that's why it's a 00:10:25.794 --> 00:10:26.595 whole you can learn how to 00:10:26.615 --> 00:10:28.096 be creative it's hard but 00:10:28.116 --> 00:10:29.017 it's valuable the juice is 00:10:29.057 --> 00:10:29.758 worth a squeeze on 00:10:29.798 --> 00:10:31.578 creativity yeah and I think 00:10:31.599 --> 00:10:32.559 the treatment was just like 00:10:32.580 --> 00:10:34.422 the one side of it um and 00:10:34.581 --> 00:10:35.381 like because we wanted to 00:10:35.783 --> 00:10:36.903 do the we started with the 00:10:36.923 --> 00:10:38.044 documentation idea but 00:10:38.065 --> 00:10:39.405 we're like teaching 00:10:39.426 --> 00:10:40.667 documentation is so boring 00:10:41.302 --> 00:10:43.244 so boring so like why don't 00:10:43.283 --> 00:10:44.465 we tie the documentation 00:10:44.504 --> 00:10:45.764 with the treatment because 00:10:46.105 --> 00:10:46.966 what's treatment without 00:10:47.005 --> 00:10:47.566 documentation what's 00:10:47.586 --> 00:10:48.126 documentation about 00:10:48.167 --> 00:10:49.246 treatment like so we had to 00:10:49.267 --> 00:10:51.148 put that together and I 00:10:51.168 --> 00:10:52.469 mean I don't know anyone 00:10:52.509 --> 00:10:54.009 who did that prior to us I 00:10:54.049 --> 00:10:54.710 think there's some people 00:10:54.730 --> 00:10:56.991 that do it now but um I 00:10:57.011 --> 00:10:57.851 would say that we are 00:10:58.052 --> 00:10:59.393 probably one of the first 00:10:59.432 --> 00:11:00.974 people like groups of people that 00:11:01.712 --> 00:11:02.894 really apply the 00:11:02.913 --> 00:11:04.215 documentation to the treatment idea. 00:11:04.294 --> 00:11:06.515 And I just like, it's so easy to do that, 00:11:06.596 --> 00:11:07.836 but you know, 00:11:07.856 --> 00:11:08.638 that's what people struggle with. 00:11:08.658 --> 00:11:10.139 I'm going to push back. 00:11:10.158 --> 00:11:10.678 It wasn't easy. 00:11:10.739 --> 00:11:11.500 It was simple, right? 00:11:11.519 --> 00:11:11.980 It was clear. 00:11:12.000 --> 00:11:12.639 It was linear, 00:11:12.921 --> 00:11:14.041 but it wasn't easy because if it was, 00:11:14.081 --> 00:11:15.042 somebody else would have done it. 00:11:15.461 --> 00:11:16.602 But of course now, you know, 00:11:16.623 --> 00:11:18.605 imitation is the sincerest 00:11:18.625 --> 00:11:19.384 form of flattery. 00:11:19.884 --> 00:11:21.446 You know, people are on the bandwagon. 00:11:21.466 --> 00:11:22.246 Like I'm sure you're 00:11:22.267 --> 00:11:23.888 probably flattered and also like, great. 00:11:23.927 --> 00:11:25.528 Like there's a lot of people 00:11:25.548 --> 00:11:26.610 that need help, but 00:11:26.730 --> 00:11:28.030 more graduating every single 00:11:28.071 --> 00:11:29.331 year that are going to need this. 00:11:29.371 --> 00:11:30.072 So you're not going to run 00:11:30.092 --> 00:11:30.714 out of people that can 00:11:30.754 --> 00:11:33.855 value this information. 00:11:33.916 --> 00:11:34.096 Yeah. 00:11:34.115 --> 00:11:35.317 We just need the people need it. 00:11:35.378 --> 00:11:37.960 So more people that can get it out there. 00:11:37.980 --> 00:11:38.841 Why not? 00:11:38.941 --> 00:11:39.120 All right. 00:11:39.181 --> 00:11:40.042 So you've got the note 00:11:40.201 --> 00:11:42.703 ninjas summit coming up. 00:11:42.823 --> 00:11:44.284 What's this look like? 00:11:44.365 --> 00:11:46.067 What do attendees expect to 00:11:46.126 --> 00:11:47.107 walk away with? 00:11:47.187 --> 00:11:48.389 Why should a busy clinician 00:11:48.788 --> 00:11:50.691 make time for this in person virtual? 00:11:50.730 --> 00:11:52.172 Like this is your chance to 00:11:52.192 --> 00:11:53.192 have at it and tee off. 00:11:54.274 --> 00:11:54.815 All right. 00:11:54.855 --> 00:11:55.215 Well, 00:11:55.355 --> 00:11:56.855 it's definitely turning out way 00:11:56.875 --> 00:11:58.836 better than we even imagined it could be. 00:11:59.176 --> 00:12:01.116 So I learned about summits last year. 00:12:01.136 --> 00:12:02.157 I came back to Nicole and said, 00:12:02.256 --> 00:12:03.256 we absolutely have to do 00:12:03.277 --> 00:12:05.557 this because we have, you know, 00:12:05.577 --> 00:12:06.258 we have our treatments. 00:12:06.278 --> 00:12:07.499 We worked with the older adult, 00:12:07.578 --> 00:12:08.379 but there's definitely 00:12:08.438 --> 00:12:09.658 other therapists too that 00:12:09.678 --> 00:12:11.460 are more specialized in different areas. 00:12:11.480 --> 00:12:12.379 We could ask all the time 00:12:12.399 --> 00:12:15.120 for neuro or for this or whatever it is. 00:12:15.240 --> 00:12:17.240 And that's, we're not specialized in that. 00:12:17.260 --> 00:12:18.322 So we thought there was a 00:12:18.361 --> 00:12:20.261 way to bring all those people together, 00:12:20.782 --> 00:12:21.903 but we also told them they 00:12:21.942 --> 00:12:23.023 had to tie in our documentation. 00:12:23.461 --> 00:12:24.743 So we said they have to come 00:12:24.783 --> 00:12:26.985 up with a presentation for PTs and OTs, 00:12:27.504 --> 00:12:28.586 really leaving out the fluff, 00:12:28.666 --> 00:12:30.668 giving them activity ideas 00:12:31.089 --> 00:12:32.249 and ways to document it, 00:12:32.610 --> 00:12:34.230 not why they have to, all that stuff, 00:12:34.291 --> 00:12:35.751 like just straight down to 00:12:35.772 --> 00:12:36.312 the facts that the 00:12:36.332 --> 00:12:37.693 therapist can use the next day. 00:12:38.094 --> 00:12:38.975 And we tried to find a good 00:12:38.995 --> 00:12:40.115 variety of people so we 00:12:40.135 --> 00:12:41.297 could cover a lot of 00:12:41.317 --> 00:12:42.317 different topics for the 00:12:42.457 --> 00:12:43.278 older adult as well. 00:12:44.215 --> 00:12:45.676 Yeah, we have an insane lineup. 00:12:45.775 --> 00:12:47.557 We got, I mean, we were really nervous, 00:12:47.576 --> 00:12:48.538 like reaching out to people, 00:12:48.557 --> 00:12:50.019 but we've built like this network. 00:12:50.619 --> 00:12:52.701 I would say past year, year, well, 00:12:52.721 --> 00:12:54.100 we've been doing this for six years, 00:12:54.140 --> 00:12:54.961 but we really came out of 00:12:55.001 --> 00:12:56.403 our shells like the past two years. 00:12:56.423 --> 00:12:57.244 So we really have been like 00:12:57.264 --> 00:12:58.163 building this network and 00:12:58.183 --> 00:12:59.065 relationships with other 00:12:59.105 --> 00:13:00.144 people that are online. 00:13:00.566 --> 00:13:01.886 So we have an awesome lineup 00:13:01.986 --> 00:13:04.508 of twenty plus PTs and OTs. 00:13:04.807 --> 00:13:07.129 We have neuro home health professionals. 00:13:08.020 --> 00:13:08.701 I can't even think of all 00:13:08.721 --> 00:13:12.043 the new hand therapy, um, acute stroke, 00:13:12.163 --> 00:13:13.085 cardiopulm. 00:13:13.605 --> 00:13:14.525 It's like, it's insane. 00:13:14.546 --> 00:13:16.047 It's a good variety. 00:13:16.466 --> 00:13:16.547 Yeah. 00:13:16.586 --> 00:13:18.269 And we decided to also, 00:13:18.688 --> 00:13:19.809 we kind of been avoiding 00:13:19.850 --> 00:13:21.051 like the CU things because 00:13:21.431 --> 00:13:22.711 whoever does CUs knows it's 00:13:22.812 --> 00:13:24.092 not easy to get them and 00:13:24.113 --> 00:13:25.173 they like torture you. 00:13:25.673 --> 00:13:26.815 So this is going to be our 00:13:26.835 --> 00:13:28.155 first real like event that 00:13:28.355 --> 00:13:30.158 we're pre-approved for PT and OT. 00:13:30.238 --> 00:13:31.778 We got approved for IOTI and 00:13:31.918 --> 00:13:32.678 I went through the torture 00:13:32.720 --> 00:13:34.181 of getting it for most states for PT. 00:13:34.240 --> 00:13:34.980 It was torture, 00:13:35.422 --> 00:13:37.102 but so we have twenty CUs or 00:13:37.711 --> 00:13:38.312 Contact hours. 00:13:38.331 --> 00:13:39.893 Contact hours for OT. 00:13:40.033 --> 00:13:40.854 And yeah, 00:13:40.874 --> 00:13:41.955 so this time we really went all 00:13:42.034 --> 00:13:42.475 in with that. 00:13:42.576 --> 00:13:43.856 So they also get that. 00:13:43.917 --> 00:13:44.378 And by the way, 00:13:44.418 --> 00:13:45.298 it's called Innovative 00:13:45.339 --> 00:13:46.058 Treatments Effortless 00:13:46.078 --> 00:13:47.841 Documentation for PTs and 00:13:47.880 --> 00:13:48.802 OTs working with older adults. 00:13:49.942 --> 00:13:50.383 Make sure you, 00:13:50.823 --> 00:13:51.504 that sounds like someone 00:13:51.524 --> 00:13:52.044 who's an expert in 00:13:52.085 --> 00:13:53.125 documenting something who 00:13:53.145 --> 00:13:54.427 would rename that that way. 00:13:54.447 --> 00:13:54.687 I would say. 00:13:57.734 --> 00:13:57.953 All right. 00:13:57.994 --> 00:13:58.414 Advice. 00:13:58.434 --> 00:14:00.255 If you had one sticky notes 00:14:00.296 --> 00:14:01.157 worth of advice, 00:14:01.177 --> 00:14:02.217 because that's how we used 00:14:02.238 --> 00:14:04.259 to keep track of things before apps, 00:14:05.059 --> 00:14:06.181 one sticky notes worth of 00:14:06.201 --> 00:14:07.802 advice to slap on every 00:14:07.842 --> 00:14:09.865 therapist's laptop or clipboard, 00:14:09.884 --> 00:14:10.985 whatever they're carrying around, 00:14:11.645 --> 00:14:12.606 what would it say about 00:14:12.706 --> 00:14:14.268 documentation or treatment planning? 00:14:14.288 --> 00:14:15.009 What's the, like, 00:14:15.028 --> 00:14:15.870 what's sort of the one 00:14:15.929 --> 00:14:18.471 thing you'd want to hit people with? 00:14:18.532 --> 00:14:20.553 Mine would say like, what did you do? 00:14:21.243 --> 00:14:23.264 So like as you're the OT or 00:14:23.303 --> 00:14:25.505 PT reading that, like what would you do? 00:14:25.605 --> 00:14:27.067 Don't worry about, you know, 00:14:27.086 --> 00:14:27.647 of course patient 00:14:27.667 --> 00:14:29.187 presentation is important, 00:14:29.508 --> 00:14:30.308 but you don't have to list 00:14:30.389 --> 00:14:31.509 all the steps of the activity. 00:14:31.549 --> 00:14:33.010 Just focus on the strategies 00:14:33.051 --> 00:14:33.730 and that's going to be, 00:14:33.770 --> 00:14:34.912 that's your skill right there. 00:14:34.991 --> 00:14:35.633 That's what's going to be 00:14:35.712 --> 00:14:36.732 reimbursed because that's 00:14:36.753 --> 00:14:38.313 what insurance cares about 00:14:38.413 --> 00:14:39.794 is what you did with the 00:14:39.835 --> 00:14:42.437 patient and why your brain was used. 00:14:42.456 --> 00:14:44.759 And then that's a good one. 00:14:44.778 --> 00:14:46.720 And then the next one would be 00:14:47.357 --> 00:14:48.578 is everything focusing on 00:14:48.659 --> 00:14:49.740 one of the patient's goals? 00:14:49.980 --> 00:14:50.761 Because I think another 00:14:50.782 --> 00:14:51.863 thing we do too is what's 00:14:51.883 --> 00:14:52.903 within normal limits. 00:14:52.943 --> 00:14:54.005 What do we think it should be? 00:14:54.086 --> 00:14:54.745 Adults do this. 00:14:54.765 --> 00:14:56.107 Like, does the patient need this? 00:14:56.128 --> 00:14:57.690 Is all the activities you're doing, 00:14:58.129 --> 00:14:59.711 no matter how creative or how boring, 00:14:59.731 --> 00:15:00.273 whatever it is, 00:15:00.293 --> 00:15:01.274 are they all related to the 00:15:01.313 --> 00:15:01.995 goals that the patient 00:15:02.034 --> 00:15:03.056 wants to get back to? 00:15:03.216 --> 00:15:04.517 And does it show it in your note? 00:15:04.537 --> 00:15:05.519 All right. 00:15:05.538 --> 00:15:06.620 You ready to play a quick game? 00:15:07.418 --> 00:15:08.618 Oh, sure, I guess. 00:15:08.638 --> 00:15:09.219 We're going to call it, 00:15:09.399 --> 00:15:10.359 because you guys are famous 00:15:10.379 --> 00:15:11.698 for wanting to cut out the fluff, right? 00:15:11.719 --> 00:15:13.299 We're going to call it fluff or fire. 00:15:13.320 --> 00:15:14.379 Okay. 00:15:14.460 --> 00:15:15.580 I'm going to give you a statement, 00:15:16.080 --> 00:15:17.201 and then you two have to 00:15:17.301 --> 00:15:17.921 each shout it out. 00:15:17.961 --> 00:15:18.701 You can't team up. 00:15:18.740 --> 00:15:19.900 You have to do it individually. 00:15:20.581 --> 00:15:22.741 Is it fluff, like cut it, or fire, 00:15:22.802 --> 00:15:23.341 you keep it? 00:15:23.361 --> 00:15:23.861 Are you ready? 00:15:23.881 --> 00:15:24.743 Okay. 00:15:24.802 --> 00:15:25.543 Here's the phrase. 00:15:25.942 --> 00:15:27.462 Skilled services provided to 00:15:27.523 --> 00:15:29.504 address patient deficits. 00:15:34.048 --> 00:15:34.128 What? 00:15:34.168 --> 00:15:35.068 What was it? 00:15:35.089 --> 00:15:36.250 Patient participated in 00:15:36.330 --> 00:15:37.630 obstacle course for dynamic 00:15:37.671 --> 00:15:38.571 balance retraining. 00:15:38.591 --> 00:15:40.653 Fire. 00:15:40.673 --> 00:15:44.475 Patient tolerated treatment well. 00:15:44.615 --> 00:15:45.037 Oh, fluff. 00:15:45.057 --> 00:15:45.496 There's that word. 00:15:45.517 --> 00:15:45.777 Terrible. 00:15:48.539 --> 00:15:49.961 Used bubbles to encourage 00:15:50.020 --> 00:15:54.705 midline crossing. 00:15:54.784 --> 00:15:55.065 Fire. 00:15:55.164 --> 00:15:55.625 Fire. 00:15:55.926 --> 00:15:56.025 Warm. 00:15:56.046 --> 00:15:56.326 All right, good. 00:15:56.686 --> 00:15:58.648 Continue plan of care as established. 00:16:00.695 --> 00:16:00.975 Fluff. 00:16:00.995 --> 00:16:01.716 All right, perfect. 00:16:01.735 --> 00:16:04.437 So when we put it out there in that way, 00:16:04.457 --> 00:16:05.337 it's funny and we're being 00:16:05.378 --> 00:16:06.418 goofy with a game like this, 00:16:06.739 --> 00:16:08.561 but you start to see those 00:16:08.600 --> 00:16:09.480 things that were repeated 00:16:09.522 --> 00:16:10.883 and copy pasted all the time, 00:16:10.903 --> 00:16:11.423 maybe when you were 00:16:11.442 --> 00:16:12.303 students or maybe when you 00:16:12.344 --> 00:16:13.684 were out in practice for a while, 00:16:14.245 --> 00:16:15.666 you can cut that fluff. 00:16:16.025 --> 00:16:16.947 Where should someone go to 00:16:16.966 --> 00:16:18.587 find out more about getting 00:16:18.628 --> 00:16:19.668 together and learning with 00:16:19.708 --> 00:16:20.730 the event you put together? 00:16:21.806 --> 00:16:25.206 So you can go to www.thenoteninjas.com. 00:16:25.787 --> 00:16:27.488 We will be having a pop-up for our summit. 00:16:28.869 --> 00:16:29.509 And then make sure you get 00:16:29.528 --> 00:16:30.208 on our email list. 00:16:30.229 --> 00:16:31.009 That's the most important 00:16:31.048 --> 00:16:31.710 thing because that's when 00:16:31.730 --> 00:16:32.210 you'll get all the 00:16:32.230 --> 00:16:33.610 announcements about the summit. 00:16:34.730 --> 00:16:35.350 And of course, 00:16:35.370 --> 00:16:37.052 our Instagram at The Note Ninjas. 00:16:37.932 --> 00:16:39.032 We will be promoting our 00:16:39.091 --> 00:16:39.913 summit all month long. 00:16:39.993 --> 00:16:40.673 It is OT month. 00:16:40.712 --> 00:16:43.014 So we make sure that you follow us. 00:16:43.618 --> 00:16:44.979 And what can people get 00:16:45.178 --> 00:16:46.700 outside of information 00:16:46.740 --> 00:16:48.861 about the summit from your email list? 00:16:48.881 --> 00:16:49.682 You guys are constantly 00:16:49.701 --> 00:16:50.663 putting out good information. 00:16:51.202 --> 00:16:52.163 Just give us the high level. 00:16:52.644 --> 00:16:54.625 What can people expect in their inbox? 00:16:54.644 --> 00:16:55.605 We always like to send, 00:16:55.645 --> 00:16:57.027 we usually send two emails a week. 00:16:57.147 --> 00:16:57.748 One is always like a 00:16:57.768 --> 00:16:58.988 treatment ID or documentation. 00:16:59.028 --> 00:17:00.349 It's very simple to the point. 00:17:01.210 --> 00:17:02.090 And then we always like to 00:17:02.110 --> 00:17:03.831 give a wrap up of our blogs and YouTubes. 00:17:03.851 --> 00:17:04.991 We put a lot of information 00:17:05.011 --> 00:17:05.913 on all of that every week. 00:17:06.468 --> 00:17:07.489 Yeah, fantastic. 00:17:07.568 --> 00:17:09.589 Well, thanks again for doing what you do. 00:17:10.351 --> 00:17:10.971 It's needed. 00:17:11.111 --> 00:17:11.750 If it wasn't, 00:17:11.811 --> 00:17:13.071 people wouldn't be following along. 00:17:13.132 --> 00:17:14.692 That's just how this works. 00:17:14.732 --> 00:17:15.814 We're an attention economy. 00:17:16.233 --> 00:17:17.055 And the fact that there are 00:17:17.095 --> 00:17:18.276 enough people clamoring and 00:17:18.435 --> 00:17:20.876 asking for it is saying it's needed. 00:17:20.916 --> 00:17:21.698 So you've met that 00:17:21.778 --> 00:17:26.980 intersection of fluff and fire. 00:17:27.000 --> 00:17:27.442 Yeah, thank you. 00:17:27.481 --> 00:17:28.402 All right, ladies, as always, 00:17:28.422 --> 00:17:28.883 thanks so much. 00:17:28.923 --> 00:17:29.643 We appreciate your time. 00:17:29.663 --> 00:17:30.222 All right, thank you.