1 00:00:02,240 --> 00:00:02,899 At athenahealth, 2 00:00:03,279 --> 00:00:05,940 we know your ambulatory practice wants healthier, 3 00:00:06,319 --> 00:00:09,279 a healthier business, healthier care teams, and healthier 4 00:00:09,279 --> 00:00:09,779 patients. 5 00:00:10,160 --> 00:00:12,400 But the complexities of modern health care tech 6 00:00:12,400 --> 00:00:14,240 make it hard for you and your care 7 00:00:14,240 --> 00:00:15,974 teams to focus on what matters most. 8 00:00:16,614 --> 00:00:18,315 That's where athenahealth can help. 9 00:00:18,695 --> 00:00:21,495 Our AI native all in one solutions reduce 10 00:00:21,495 --> 00:00:22,635 administrative burdens, 11 00:00:23,015 --> 00:00:25,914 streamline billing and payments, and deliver critical insights 12 00:00:25,975 --> 00:00:27,515 when clinicians need it most. 13 00:00:27,894 --> 00:00:30,475 That means fewer clicks, more time for patients, 14 00:00:30,614 --> 00:00:34,710 and stronger bottom lines. Practicing medicine is complex, 15 00:00:34,929 --> 00:00:36,689 but running a practice can be that much 16 00:00:36,689 --> 00:00:37,829 simpler with athenahealth. 17 00:00:38,530 --> 00:00:42,229 See how simpler is healthier@athenahealth.com. 18 00:00:44,365 --> 00:00:46,925 Hello, and welcome to the Becker's Health Care 19 00:00:46,925 --> 00:00:47,425 podcast. 20 00:00:47,885 --> 00:00:51,265 I'm Elizabeth Gregersen, a reporter here at Becker's, 21 00:00:51,565 --> 00:00:54,385 and I'm thrilled to interview doctor Wayne Franklin, 22 00:00:54,605 --> 00:00:56,844 senior vice president of the Heart and Lung 23 00:00:56,844 --> 00:01:00,149 Center at Children's National Hospital on the podcast 24 00:01:00,210 --> 00:01:00,710 today. 25 00:01:01,170 --> 00:01:04,370 Doctor Franklin, thank you so much for joining 26 00:01:04,370 --> 00:01:06,849 me. I'm very excited to chat as we've 27 00:01:06,849 --> 00:01:07,829 connected before 28 00:01:08,450 --> 00:01:10,209 when I was lucky enough to share some 29 00:01:10,209 --> 00:01:13,890 of your leadership strategies with our cardiology report 30 00:01:13,890 --> 00:01:14,950 newsletter audience. 31 00:01:15,284 --> 00:01:18,185 Before we dive in, could you introduce yourself 32 00:01:18,405 --> 00:01:20,665 and tell us a bit about your background? 33 00:01:22,004 --> 00:01:24,165 Sure. Thanks for having me, Elizabeth. So I'm 34 00:01:24,165 --> 00:01:26,564 Wayne Franklin. I served as the senior vice 35 00:01:26,564 --> 00:01:28,484 president of the Heart and Lung Center here 36 00:01:28,484 --> 00:01:31,129 at Children's National Hospital in Washington, DC, 37 00:01:31,430 --> 00:01:32,569 our nation's capital. 38 00:01:33,430 --> 00:01:33,930 I 39 00:01:34,469 --> 00:01:36,319 started this role in June 40 00:01:36,319 --> 00:01:37,129 2024. 41 00:01:37,670 --> 00:01:38,950 So I've been here for a little over 42 00:01:38,950 --> 00:01:40,329 a year here in DC. 43 00:01:40,790 --> 00:01:42,469 And before this, I was, 44 00:01:43,614 --> 00:01:45,375 the codirect of the heart center at Phoenix 45 00:01:45,375 --> 00:01:46,834 Children's in Phoenix, Arizona 46 00:01:47,534 --> 00:01:49,954 for five years. And before that, I was, 47 00:01:50,494 --> 00:01:53,215 a faculty cardiologist at Texas Children's and Baylor 48 00:01:53,215 --> 00:01:54,674 College of Medicine in Houston, 49 00:01:55,054 --> 00:01:57,454 Texas for, for seventeen years, so a long 50 00:01:57,454 --> 00:02:00,060 time. But in my role now as senior 51 00:02:00,060 --> 00:02:02,299 vice president, I oversee all things heart and 52 00:02:02,299 --> 00:02:03,439 lung at our hospital. 53 00:02:03,980 --> 00:02:05,680 So that is cardiology, 54 00:02:05,980 --> 00:02:08,240 cardiac anesthesia, cardiac surgery, 55 00:02:08,699 --> 00:02:11,814 cardiac ICU, and pulmonary and sleep medicine. And 56 00:02:11,814 --> 00:02:13,735 we also do heart and lung transplants, so 57 00:02:13,735 --> 00:02:15,995 that falls under my center as well. 58 00:02:16,854 --> 00:02:19,014 Perfect. Thank you so much for for setting 59 00:02:19,014 --> 00:02:20,155 that up for us. 60 00:02:20,534 --> 00:02:22,775 So our audience, you know, is full of 61 00:02:22,775 --> 00:02:25,014 hospital and health system leaders. Some of them 62 00:02:25,014 --> 00:02:26,010 touch cardiology. 63 00:02:26,310 --> 00:02:28,250 Some are, you know, in other areas. 64 00:02:28,950 --> 00:02:31,210 I'd love to get your insight 65 00:02:31,830 --> 00:02:34,790 on what you feel are the top three 66 00:02:34,790 --> 00:02:35,770 biggest issues 67 00:02:36,069 --> 00:02:39,110 in cardiology today that you think the Becker's 68 00:02:39,110 --> 00:02:39,610 audience 69 00:02:39,909 --> 00:02:41,290 should be aware of. 70 00:02:42,764 --> 00:02:44,604 Sure. So I I think there's three distinct 71 00:02:44,604 --> 00:02:46,604 ones, and then they're all different areas. So 72 00:02:46,604 --> 00:02:48,305 I think the first one is workforce. 73 00:02:49,245 --> 00:02:51,745 I think we as cardiovascular care professionals, 74 00:02:52,284 --> 00:02:54,539 are facing a a serious workforce 75 00:02:54,919 --> 00:02:56,780 challenge in the next ten years. And 76 00:02:57,159 --> 00:02:58,699 by 2035, 77 00:02:59,000 --> 00:03:01,000 some studies have estimated that we'll be short 78 00:03:01,000 --> 00:03:02,620 about 8,000 cardiologists. 79 00:03:03,159 --> 00:03:04,919 And if you don't plan properly, that could 80 00:03:04,919 --> 00:03:06,299 increase to 12,000. 81 00:03:06,885 --> 00:03:08,805 Think about how many people and how many 82 00:03:08,805 --> 00:03:11,125 lives those 12,000 cardiologists can impact. So I 83 00:03:11,125 --> 00:03:12,985 think it's really important for us to plan 84 00:03:13,205 --> 00:03:15,305 on ways that we could continue this workforce. 85 00:03:16,165 --> 00:03:17,944 Many of our older cardiologists 86 00:03:18,245 --> 00:03:20,879 are retiring, and we're not producing enough, you 87 00:03:20,879 --> 00:03:23,759 know, younger cardiology fellows to offset those workforce 88 00:03:23,759 --> 00:03:25,519 reduction. So I think we need to do 89 00:03:25,599 --> 00:03:26,979 put some things in motion, 90 00:03:27,439 --> 00:03:30,580 for making training more accessible to removing barriers 91 00:03:31,199 --> 00:03:33,300 to enter the field to even streamlining 92 00:03:34,175 --> 00:03:35,875 the certification, recertification 93 00:03:36,175 --> 00:03:38,334 process and work on some of these ways 94 00:03:38,334 --> 00:03:39,955 that can help impact the projected 95 00:03:40,334 --> 00:03:42,974 workforce shortage. Next, you almost can't have a 96 00:03:42,974 --> 00:03:46,414 podcast without talking about AI, artificial intelligence. Right? 97 00:03:46,414 --> 00:03:48,780 So I think that that is also an 98 00:03:48,780 --> 00:03:49,280 exciting, 99 00:03:49,580 --> 00:03:51,439 area that is set to revolutionize 100 00:03:53,340 --> 00:03:55,680 cardiovascular care and health care overall. 101 00:03:56,379 --> 00:03:59,280 I think, there are so much data published 102 00:03:59,754 --> 00:04:01,615 essentially every day that it's almost impossible 103 00:04:01,915 --> 00:04:04,314 for a doctor, a clinician to keep up 104 00:04:04,314 --> 00:04:05,775 with the most current practices. 105 00:04:06,794 --> 00:04:09,615 And by using AI enabled tools, 106 00:04:10,314 --> 00:04:11,835 we should be able to harness some of 107 00:04:11,835 --> 00:04:12,574 these data 108 00:04:12,930 --> 00:04:14,310 and therapeutic recommendations 109 00:04:14,610 --> 00:04:16,069 and and hopefully develop 110 00:04:16,449 --> 00:04:17,670 algorithms that can 111 00:04:18,050 --> 00:04:21,089 sort of suggest therapies and and management plans 112 00:04:21,089 --> 00:04:22,310 for almost any disease. 113 00:04:23,009 --> 00:04:25,330 If you look at cardiovascular imaging itself, you 114 00:04:25,330 --> 00:04:27,410 know, there's a ton of things we do 115 00:04:27,410 --> 00:04:28,149 for imaging. 116 00:04:29,514 --> 00:04:31,035 And what we need to do is use 117 00:04:31,035 --> 00:04:32,814 AI to hopefully streamline, 118 00:04:33,435 --> 00:04:36,014 the interpretation, maybe even provide a a preliminary 119 00:04:36,074 --> 00:04:37,435 read, and that can help a lot of 120 00:04:37,435 --> 00:04:38,895 the the cardiovascular imagers. 121 00:04:39,275 --> 00:04:41,115 And then you as I like to say, 122 00:04:41,115 --> 00:04:43,035 the mundane and simple things, the the things 123 00:04:43,035 --> 00:04:45,490 that aren't very sexy like note writing and 124 00:04:45,490 --> 00:04:45,990 billing 125 00:04:46,529 --> 00:04:48,850 can be impacted with AI. The idea of 126 00:04:48,850 --> 00:04:50,129 ambient listening where, 127 00:04:50,610 --> 00:04:53,110 a a a bot can listen to, 128 00:04:53,889 --> 00:04:55,810 an encounter between a doctor and a patient. 129 00:04:55,810 --> 00:04:58,209 It can generate a note, and some technology 130 00:04:58,209 --> 00:05:00,584 is even out there that can suggest what, 131 00:05:00,904 --> 00:05:03,625 billing or or coding options would be available 132 00:05:03,625 --> 00:05:05,644 is is huge. And that can really impact 133 00:05:06,185 --> 00:05:08,185 of what we call the jammer time, which 134 00:05:08,185 --> 00:05:10,264 is that time spent kind of after hours 135 00:05:10,264 --> 00:05:11,004 and on weekends, 136 00:05:11,384 --> 00:05:12,925 you know, doing documentation 137 00:05:13,225 --> 00:05:14,850 and and charting. I know a lot of 138 00:05:14,850 --> 00:05:15,329 doctors, 139 00:05:15,970 --> 00:05:17,490 you know, we sort of dread that, but 140 00:05:17,490 --> 00:05:19,169 it's part of the part of the process 141 00:05:19,169 --> 00:05:19,669 now. 142 00:05:20,449 --> 00:05:22,370 I think that'll help with burnout. The last 143 00:05:22,370 --> 00:05:24,689 thing I would say, and then I'll go 144 00:05:24,689 --> 00:05:25,829 it on a limb here, 145 00:05:26,675 --> 00:05:28,115 is the impact of, 146 00:05:28,754 --> 00:05:29,814 of private equity. 147 00:05:30,354 --> 00:05:30,914 I think, 148 00:05:31,314 --> 00:05:33,954 honestly, these private equity companies are are threat 149 00:05:33,954 --> 00:05:34,935 to health care. 150 00:05:35,474 --> 00:05:37,235 I think, a lot of times these companies 151 00:05:37,235 --> 00:05:38,914 are just all about making a profit, and 152 00:05:38,914 --> 00:05:39,814 they don't necessarily 153 00:05:40,779 --> 00:05:43,360 give a real thought or impact to quality. 154 00:05:43,819 --> 00:05:45,740 And so that can reflect poorly on the 155 00:05:45,740 --> 00:05:48,060 physician and that can lead to to, you 156 00:05:48,060 --> 00:05:49,819 know, worse patient outcomes. And so I think 157 00:05:49,819 --> 00:05:50,959 we need to be really, 158 00:05:51,339 --> 00:05:53,419 really aware that this is happening. A lot 159 00:05:53,419 --> 00:05:56,415 of big private equity firms are are buying 160 00:05:56,415 --> 00:05:57,394 physician practices 161 00:05:58,254 --> 00:06:00,334 and a lot of times cardiology practices because 162 00:06:00,334 --> 00:06:02,175 they tend to to make a lot of 163 00:06:02,175 --> 00:06:02,675 money. 164 00:06:02,975 --> 00:06:04,654 And I think that's part of the issue. 165 00:06:04,654 --> 00:06:06,814 And so, you know, they come along with 166 00:06:06,814 --> 00:06:08,949 these big incentives that buy out. And after 167 00:06:08,949 --> 00:06:10,629 three to five years, though, doctors aren't left 168 00:06:10,629 --> 00:06:11,610 with very much. 169 00:06:12,149 --> 00:06:14,629 And, anyway, I know it's a controversial topic, 170 00:06:14,629 --> 00:06:16,470 but I think that, it's not really the 171 00:06:16,470 --> 00:06:18,330 right model for modern health care. 172 00:06:19,110 --> 00:06:21,675 Thank you so much. I think, you know, 173 00:06:21,754 --> 00:06:22,414 the workforce, 174 00:06:22,794 --> 00:06:24,954 AI, and private equity, those are, you know, 175 00:06:24,954 --> 00:06:27,115 three topics that we see come up almost 176 00:06:27,115 --> 00:06:29,534 daily in our coverage across all specialties, 177 00:06:30,235 --> 00:06:32,474 across, you know, our finance line. So, 178 00:06:33,274 --> 00:06:34,894 I appreciate you kind of 179 00:06:35,439 --> 00:06:37,279 letting us speak behind the curtain and seeing 180 00:06:37,279 --> 00:06:39,220 how all those, you know, 181 00:06:39,759 --> 00:06:42,339 topics are are affecting cardiology today. 182 00:06:43,199 --> 00:06:44,419 I'd love to know 183 00:06:44,959 --> 00:06:46,019 how you see 184 00:06:46,480 --> 00:06:47,860 heart care evolving 185 00:06:48,584 --> 00:06:50,605 over the next year, eighteen months? 186 00:06:51,144 --> 00:06:53,064 You touched on a little bit with AI, 187 00:06:53,064 --> 00:06:55,785 but are there any kind of events on 188 00:06:55,785 --> 00:06:56,365 the horizon 189 00:06:56,824 --> 00:06:59,165 that perhaps we should be preparing for? 190 00:07:00,185 --> 00:07:01,704 Yeah. That's a good question. You know, I 191 00:07:01,704 --> 00:07:02,204 think 192 00:07:03,389 --> 00:07:05,629 to to address this AI topic again, I 193 00:07:05,629 --> 00:07:07,970 think it's really a a great time 194 00:07:08,669 --> 00:07:10,669 to to look forward to the future of 195 00:07:10,669 --> 00:07:13,069 of cardiovascular care and cardiology. If you just 196 00:07:13,069 --> 00:07:15,250 look at the basic things like ambient listening, 197 00:07:15,870 --> 00:07:17,490 that can, you know, 198 00:07:17,904 --> 00:07:19,584 translate a a note for us. So but 199 00:07:19,584 --> 00:07:20,944 it's done by the time we get out 200 00:07:20,944 --> 00:07:21,604 of the room. 201 00:07:21,985 --> 00:07:24,785 Chart review and scanning. Right? So it can 202 00:07:24,785 --> 00:07:26,964 really just digest the whole long 203 00:07:27,345 --> 00:07:29,665 chart and and come up with some short 204 00:07:29,665 --> 00:07:32,064 paragraphs that can summarize all of the imper 205 00:07:32,144 --> 00:07:33,285 pertinent data. 206 00:07:33,850 --> 00:07:35,949 I think to our revenue cycle folks, 207 00:07:36,410 --> 00:07:38,330 I think, you know, the idea of a 208 00:07:38,330 --> 00:07:41,050 software that can suggest billing and coding, that's 209 00:07:41,050 --> 00:07:41,550 another, 210 00:07:42,250 --> 00:07:43,610 big thing that that we, 211 00:07:43,930 --> 00:07:45,610 sort of need help with. And I was 212 00:07:45,610 --> 00:07:46,750 just in meeting today, 213 00:07:47,365 --> 00:07:47,865 about, 214 00:07:48,165 --> 00:07:51,605 prior authorization and and medication denials and procedure 215 00:07:51,605 --> 00:07:53,144 denials. Again, these are basic 216 00:07:54,165 --> 00:07:55,704 business of medicine things 217 00:07:56,004 --> 00:07:57,764 that, you know, we as doctors may not 218 00:07:57,764 --> 00:07:59,685 really think about but are so important as 219 00:07:59,685 --> 00:08:00,745 you know for hospital, 220 00:08:01,610 --> 00:08:03,930 financials and and for hospital leaders. And if 221 00:08:03,930 --> 00:08:06,089 we could automate a lot of that and 222 00:08:06,089 --> 00:08:08,329 decrease the administrative burden but also become more 223 00:08:08,329 --> 00:08:10,490 effective at it, I think that would really 224 00:08:10,729 --> 00:08:12,009 that's really where we need to go. And 225 00:08:12,009 --> 00:08:12,909 there's so many 226 00:08:13,615 --> 00:08:15,134 start ups and companies out there that are 227 00:08:15,134 --> 00:08:17,055 investing in this and developing products. I think 228 00:08:17,055 --> 00:08:18,574 it's an exciting time, and we're really really 229 00:08:18,574 --> 00:08:20,095 gonna see a lot of these come come 230 00:08:20,095 --> 00:08:21,634 through in the next year or two. 231 00:08:22,574 --> 00:08:24,495 Yeah. Yeah. You're echoing a lot of things 232 00:08:24,495 --> 00:08:26,175 that we hear where, you know, there's just 233 00:08:26,175 --> 00:08:28,259 so many companies that are are getting their 234 00:08:28,259 --> 00:08:30,420 foot in the door and so many solutions 235 00:08:30,420 --> 00:08:32,580 that are popping up. So I think that's 236 00:08:32,580 --> 00:08:35,700 definitely something we'll be seeing, like I said, 237 00:08:35,700 --> 00:08:38,259 in the next year, eighteen months of which 238 00:08:38,259 --> 00:08:40,899 ones are still working and which ones, you 239 00:08:40,899 --> 00:08:41,399 know, 240 00:08:42,054 --> 00:08:44,554 are actually moving the needle for for hospitals. 241 00:08:46,134 --> 00:08:48,394 I guess keeping that forward momentum, 242 00:08:49,414 --> 00:08:51,195 what are you excited about 243 00:08:51,735 --> 00:08:53,894 today when you think about the future of 244 00:08:53,894 --> 00:08:54,394 cardiology? 245 00:08:55,254 --> 00:08:56,794 And, you know, candidly, 246 00:08:57,470 --> 00:08:59,170 are there any aspects that 247 00:08:59,549 --> 00:09:01,629 maybe make you feel nervous when you think 248 00:09:01,629 --> 00:09:02,450 about the future? 249 00:09:03,790 --> 00:09:05,149 Yeah. You know, I tend to be an 250 00:09:05,149 --> 00:09:07,549 optimist. So I'm gonna start, with the nervous 251 00:09:07,549 --> 00:09:09,309 part, and I'll end with the exciting part 252 00:09:09,309 --> 00:09:10,769 so we can end on a high note. 253 00:09:11,394 --> 00:09:13,714 Things that make me, yeah, things that make 254 00:09:13,714 --> 00:09:14,375 me nervous, 255 00:09:15,394 --> 00:09:17,654 are are really honestly the public's perception 256 00:09:18,034 --> 00:09:19,014 of health care. 257 00:09:19,475 --> 00:09:21,394 And even though I live and work in 258 00:09:21,394 --> 00:09:23,414 Washington, DC, I won't get too political, 259 00:09:23,875 --> 00:09:25,254 but I think it is really 260 00:09:25,740 --> 00:09:28,059 incumbent on the physicians and the scientists to 261 00:09:28,059 --> 00:09:30,559 lead the way regarding public health recommendations 262 00:09:31,259 --> 00:09:33,500 and direct patient care. You know, I think 263 00:09:33,500 --> 00:09:35,279 we need more humanism in medicine. 264 00:09:35,899 --> 00:09:37,840 I remember when I was in medical school, 265 00:09:38,764 --> 00:09:39,264 UCLA, 266 00:09:40,125 --> 00:09:42,384 we would learn about the science of medicine. 267 00:09:42,845 --> 00:09:45,264 We'd also learn about the art of medicine. 268 00:09:45,644 --> 00:09:47,085 And when I think about the art of 269 00:09:47,085 --> 00:09:48,924 medicine, I think we now call this care 270 00:09:48,924 --> 00:09:51,424 delivery. Right? How do we foster and manage 271 00:09:52,059 --> 00:09:53,519 the doctor patient relationship? 272 00:09:54,459 --> 00:09:56,379 And I think it'll be really important as 273 00:09:56,379 --> 00:09:58,699 a lot of changes are happening that, we 274 00:09:58,699 --> 00:10:01,519 use evidence based medicine delivered in a humanistic 275 00:10:01,819 --> 00:10:02,319 approach 276 00:10:02,779 --> 00:10:05,120 where the patients and families can trust us. 277 00:10:05,465 --> 00:10:07,225 So I think that's what makes me nervous 278 00:10:07,225 --> 00:10:09,465 is that we really have to, you know, 279 00:10:09,465 --> 00:10:11,644 drill down to the the way care delivered 280 00:10:12,105 --> 00:10:13,404 on a on a, you know, 281 00:10:14,105 --> 00:10:15,245 provider to 282 00:10:15,705 --> 00:10:18,125 patient level in order to really 283 00:10:19,129 --> 00:10:21,389 engender trust and to move forward together. 284 00:10:22,169 --> 00:10:23,629 What am I excited about? 285 00:10:24,090 --> 00:10:25,929 There's a lot of things that excite me. 286 00:10:26,250 --> 00:10:27,850 I think it's a great time to be 287 00:10:27,850 --> 00:10:29,710 in health care and as a physician. 288 00:10:30,730 --> 00:10:33,674 I think modern technology, again, with the idea 289 00:10:33,674 --> 00:10:37,514 of artificial intelligence or so called augmented intelligence 290 00:10:37,514 --> 00:10:40,174 as one of my doctor friends calls it, 291 00:10:40,315 --> 00:10:41,914 I think we're on the precipice of really 292 00:10:41,914 --> 00:10:44,554 making huge impacts in how we care for 293 00:10:44,554 --> 00:10:46,414 patients and how we deliver care. 294 00:10:46,899 --> 00:10:48,440 I think things like telemedicine 295 00:10:49,299 --> 00:10:50,519 and remote monitoring, 296 00:10:51,379 --> 00:10:52,519 wearable technology, 297 00:10:52,980 --> 00:10:54,659 I think we have such a large amount 298 00:10:54,659 --> 00:10:55,399 of data 299 00:10:55,779 --> 00:10:57,700 and, that we can use it at our 300 00:10:57,700 --> 00:11:00,644 fingertips. But the challenge for us as providers 301 00:11:00,705 --> 00:11:02,945 and as clinicians is how to harness these 302 00:11:02,945 --> 00:11:03,445 data 303 00:11:03,825 --> 00:11:06,245 and really how to translate that into better 304 00:11:06,465 --> 00:11:07,845 health outcomes for patients. 305 00:11:08,544 --> 00:11:09,904 But, you know, I don't want to say 306 00:11:09,904 --> 00:11:11,345 that's the fun part of being a doctor 307 00:11:11,345 --> 00:11:12,965 is to be able to use these data 308 00:11:13,309 --> 00:11:16,029 and science in really an innovative way to 309 00:11:16,029 --> 00:11:17,009 benefit patients. 310 00:11:17,629 --> 00:11:18,769 That's what drives me, 311 00:11:19,070 --> 00:11:20,190 and that's why I'm excited, 312 00:11:20,750 --> 00:11:22,029 to wake up and to come to work 313 00:11:22,029 --> 00:11:23,730 every day here at Children's National. 314 00:11:24,429 --> 00:11:26,429 Amazing. Yeah. I think that's such a great 315 00:11:26,429 --> 00:11:28,955 point. I never really thought about it that 316 00:11:28,955 --> 00:11:30,875 way before, but hearing you talk, it's kind 317 00:11:30,875 --> 00:11:32,475 of like, you know, even a few years 318 00:11:32,475 --> 00:11:32,975 ago, 319 00:11:33,754 --> 00:11:35,514 we would have or health care leaders would 320 00:11:35,514 --> 00:11:37,355 have been desperate for the amount of data 321 00:11:37,355 --> 00:11:39,514 that they have today. And but now we've 322 00:11:39,514 --> 00:11:41,674 got the data, and it's now figure taking 323 00:11:41,674 --> 00:11:43,540 that next step of figuring out, like you 324 00:11:43,540 --> 00:11:45,940 said, how to harness it. I think that's 325 00:11:45,940 --> 00:11:48,179 I think that's super exciting as well, so 326 00:11:48,179 --> 00:11:49,240 I'm glad to hear, 327 00:11:49,620 --> 00:11:50,679 it excites you. 328 00:11:51,059 --> 00:11:53,220 That's all the time we have today. So 329 00:11:53,220 --> 00:11:55,220 I just wanna thank you again for joining 330 00:11:55,220 --> 00:11:56,200 me on the podcast. 331 00:11:56,580 --> 00:11:58,585 I really feel like it's been a great 332 00:11:58,585 --> 00:11:59,644 informative discussion, 333 00:12:00,424 --> 00:12:00,924 and 334 00:12:01,865 --> 00:12:03,545 I just wanna thank you again for sharing 335 00:12:03,545 --> 00:12:04,845 your time and your insights. 336 00:12:06,665 --> 00:12:08,585 Well, great. Thank you so much, Elizabeth. Thanks 337 00:12:08,585 --> 00:12:09,660 for having me, and I wish you guys 338 00:12:09,660 --> 00:12:10,684 have a good day. 339 00:12:11,139 --> 00:12:13,379 Absolutely. And I invite all of our listeners 340 00:12:13,379 --> 00:12:15,779 to tune in to more podcasts from Becker's 341 00:12:15,779 --> 00:12:16,279 Healthcare 342 00:12:16,659 --> 00:12:21,080 by visiting our podcast page at beckershospitalreview.com. 343 00:12:21,220 --> 00:12:23,299 Thank you again, doctor Franklin, for your time, 344 00:12:23,299 --> 00:12:25,059 and I hope everyone has a great rest 345 00:12:25,059 --> 00:12:25,799 of your day. 346 00:12:28,355 --> 00:12:31,714 At athenahealth, we know your ambulatory practice wants 347 00:12:31,714 --> 00:12:32,214 healthier, 348 00:12:32,514 --> 00:12:35,475 a healthier business, healthier care teams, and healthier 349 00:12:35,475 --> 00:12:35,975 patients. 350 00:12:36,355 --> 00:12:38,674 But the complexities of modern health care tech 351 00:12:38,674 --> 00:12:40,580 make it hard for you and your care 352 00:12:40,580 --> 00:12:42,440 teams to focus on what matters most. 353 00:12:42,820 --> 00:12:44,600 That's where athenahealth can help. 354 00:12:44,899 --> 00:12:47,700 Our AI native all in one solutions reduce 355 00:12:47,700 --> 00:12:48,840 administrative burdens, 356 00:12:49,220 --> 00:12:52,120 streamline billing and payments, and deliver critical insights 357 00:12:52,179 --> 00:12:55,000 when clinicians need it most. That means fewer 358 00:12:55,034 --> 00:12:57,754 clicks, more time for patients, and stronger bottom 359 00:12:57,754 --> 00:12:58,254 lines. 360 00:12:59,034 --> 00:13:02,235 Practicing medicine is complex, but running a practice 361 00:13:02,235 --> 00:13:04,014 can be that much simpler with athenahealth. 362 00:13:04,714 --> 00:13:08,414 See how simpler is healthier at athenahealth.com.