1 00:00:00,080 --> 00:00:02,240 Welcome to the Becker's Healthcare Podcast. I'm Chris 2 00:00:02,240 --> 00:00:04,080 Sosa, the copy chief here at Becker's, and 3 00:00:04,080 --> 00:00:05,779 I'm thrilled to be joined by Linda Madzeguyt, 4 00:00:06,000 --> 00:00:08,980 chief administrative officer at Children's Healthcare of Atlanta. 5 00:00:09,199 --> 00:00:10,980 Linda, thank you for joining us today. 6 00:00:11,359 --> 00:00:12,339 Oh, my pleasure. 7 00:00:12,724 --> 00:00:14,325 As we're off and running here, Linda, could 8 00:00:14,325 --> 00:00:16,644 you please introduce yourself and tell our audience 9 00:00:16,644 --> 00:00:17,704 a bit about your background? 10 00:00:18,644 --> 00:00:20,745 Yeah. My name again is Linda Matzkite, 11 00:00:21,365 --> 00:00:24,425 chief administrative officer at Children's Healthcare of Atlanta. 12 00:00:24,769 --> 00:00:25,750 I've been at Children's, 13 00:00:26,370 --> 00:00:27,829 nearly twenty three years 14 00:00:28,370 --> 00:00:28,870 in, 15 00:00:29,489 --> 00:00:33,090 mostly administrative roles, but spend most of my 16 00:00:33,090 --> 00:00:37,030 time focused on thinking about strategy, people, culture, 17 00:00:37,649 --> 00:00:39,350 and engaging with our community. 18 00:00:40,225 --> 00:00:41,445 Got it. Of course, 19 00:00:42,625 --> 00:00:44,945 a huge project that the health system has 20 00:00:44,945 --> 00:00:47,505 put on, developed is the Arthur and Blanche 21 00:00:47,505 --> 00:00:48,005 Hospital. 22 00:00:48,865 --> 00:00:51,505 Yeah. It's just a massive undertaking certainly. And, 23 00:00:51,505 --> 00:00:53,185 Linda, it would be great if you could 24 00:00:53,185 --> 00:00:55,604 detail the development timeline of the hospital, 25 00:00:56,119 --> 00:00:57,899 including what challenges have arisen. 26 00:00:58,200 --> 00:01:00,119 And in line with that, what are some 27 00:01:00,119 --> 00:01:02,140 of the most exciting aspects of the project? 28 00:01:02,759 --> 00:01:05,560 Sure. Well, I'll start by saying that Children's 29 00:01:05,560 --> 00:01:08,379 Healthcare of Atlanta is the only freestanding pediatric 30 00:01:08,439 --> 00:01:10,885 health care system in the state of Georgia. 31 00:01:11,504 --> 00:01:13,844 And as our state continues 32 00:01:14,224 --> 00:01:16,165 to grow, so too does demand 33 00:01:16,625 --> 00:01:18,724 for pediatric specialty care. 34 00:01:19,104 --> 00:01:21,825 So just about ten years ago, we were 35 00:01:21,825 --> 00:01:23,045 starting to see, 36 00:01:23,840 --> 00:01:26,340 a lot of days where we were full. 37 00:01:26,959 --> 00:01:28,659 And we have three hospitals. 38 00:01:29,280 --> 00:01:31,680 At the time, we had Egleston Hospital, Scottish 39 00:01:31,680 --> 00:01:33,619 Rite Hospital, and Hugh Spaulding. 40 00:01:34,079 --> 00:01:36,400 And so if you're starting to see your 41 00:01:36,400 --> 00:01:37,700 hospitals are full 42 00:01:38,034 --> 00:01:40,355 on a daily basis, then, you know, you 43 00:01:40,355 --> 00:01:41,415 need to do something. 44 00:01:41,954 --> 00:01:44,855 So we really started down a path of 45 00:01:44,995 --> 00:01:45,495 exploring 46 00:01:46,354 --> 00:01:47,894 what do we need to do, 47 00:01:48,275 --> 00:01:50,215 to be able to meet the demands 48 00:01:51,130 --> 00:01:53,049 of the need for pediatric health care in 49 00:01:53,049 --> 00:01:53,790 our state? 50 00:01:54,409 --> 00:01:56,890 So the board really challenged us to think 51 00:01:56,890 --> 00:01:58,109 big, and, 52 00:01:58,650 --> 00:01:59,150 fortunately, 53 00:02:00,090 --> 00:02:02,750 we had a piece of property 54 00:02:03,594 --> 00:02:05,614 that, we were able to 55 00:02:05,915 --> 00:02:08,014 piece together a lot of different parcels 56 00:02:08,474 --> 00:02:10,715 and ended up coming up with 76 57 00:02:10,715 --> 00:02:11,215 acres. 58 00:02:11,754 --> 00:02:12,655 And so, 59 00:02:13,675 --> 00:02:16,074 it it really all started in terms of 60 00:02:16,074 --> 00:02:16,574 planning 61 00:02:17,180 --> 00:02:18,560 in 2015. 62 00:02:19,020 --> 00:02:20,860 We started to look at what are our 63 00:02:20,860 --> 00:02:21,360 options. 64 00:02:22,620 --> 00:02:25,099 Do we just build one big hospital? Do 65 00:02:25,099 --> 00:02:26,080 we look at, 66 00:02:26,939 --> 00:02:27,919 different locations? 67 00:02:28,539 --> 00:02:30,780 And so, you know, do we keep the 68 00:02:30,780 --> 00:02:31,280 three? 69 00:02:31,580 --> 00:02:32,080 And, 70 00:02:32,955 --> 00:02:35,134 ultimately, we decided that, 71 00:02:35,754 --> 00:02:38,074 we should keep Scottish Rite and Hugh Spaulding, 72 00:02:38,074 --> 00:02:39,294 our other two hospitals. 73 00:02:39,675 --> 00:02:41,294 But our Egleston Hospital 74 00:02:41,754 --> 00:02:43,215 was very landlocked. 75 00:02:43,914 --> 00:02:46,014 It sat on seven and a half acres 76 00:02:46,620 --> 00:02:49,180 and just was not going to be, there 77 00:02:49,180 --> 00:02:52,060 was no ability to build on it. And 78 00:02:52,060 --> 00:02:55,520 so we started looking for a new location 79 00:02:56,540 --> 00:02:58,240 for that third hospital, 80 00:02:58,754 --> 00:03:00,935 and we came upon our current location, 81 00:03:01,634 --> 00:03:02,775 which is in Brookhaven, 82 00:03:03,474 --> 00:03:06,775 Georgia. So it's just north of Downtown Atlanta. 83 00:03:07,715 --> 00:03:08,215 And 84 00:03:08,675 --> 00:03:09,175 we, 85 00:03:09,555 --> 00:03:11,955 again, as I said, began to purchase up 86 00:03:11,955 --> 00:03:14,219 parcels so that we could create a large 87 00:03:14,219 --> 00:03:15,200 enough campus. 88 00:03:15,659 --> 00:03:17,840 And so, really, in 2016, 89 00:03:18,379 --> 00:03:19,120 our board, 90 00:03:19,740 --> 00:03:20,800 late twenty sixteen, 91 00:03:21,180 --> 00:03:24,400 our board approved our plans for this campus. 92 00:03:24,540 --> 00:03:26,159 And it was really to have 93 00:03:26,540 --> 00:03:27,439 a new hospital, 94 00:03:27,980 --> 00:03:28,480 a 95 00:03:28,865 --> 00:03:31,044 complex and chronic care 96 00:03:31,344 --> 00:03:34,544 medical office building, and then a support center 97 00:03:34,544 --> 00:03:37,025 for our support staff that support our entire 98 00:03:37,025 --> 00:03:37,525 system. 99 00:03:38,544 --> 00:03:39,364 In February 100 00:03:39,664 --> 00:03:40,884 of twenty seventeen, 101 00:03:41,669 --> 00:03:42,569 we announced 102 00:03:42,870 --> 00:03:43,689 our plans 103 00:03:43,989 --> 00:03:44,969 to the community, 104 00:03:45,590 --> 00:03:48,569 and then that started three years of planning, 105 00:03:49,109 --> 00:03:50,169 obtaining permits, 106 00:03:50,709 --> 00:03:52,729 working through all the regulatory processes, 107 00:03:53,590 --> 00:03:55,930 designing the space. And so, 108 00:03:56,485 --> 00:03:58,425 there was a lot of planning and logistics 109 00:03:58,885 --> 00:04:00,425 over the next three years. 110 00:04:01,365 --> 00:04:03,625 In July of twenty eighteen, 111 00:04:04,004 --> 00:04:04,825 the first, 112 00:04:05,764 --> 00:04:08,724 major facility on the campus, our Center for 113 00:04:08,724 --> 00:04:09,705 Advanced Pediatrics, 114 00:04:10,245 --> 00:04:10,745 opened. 115 00:04:11,760 --> 00:04:15,040 It is really for chronic and complex kids, 116 00:04:15,040 --> 00:04:15,540 and 117 00:04:16,399 --> 00:04:19,040 our offices for those clinics was all spread 118 00:04:19,040 --> 00:04:21,860 out, so now parents can go to one 119 00:04:22,000 --> 00:04:22,500 location. 120 00:04:23,199 --> 00:04:24,339 So that was great. 121 00:04:25,120 --> 00:04:26,020 Then in 122 00:04:26,615 --> 00:04:28,314 December of twenty nineteen 123 00:04:28,615 --> 00:04:31,995 into January of twenty twenty, our support center, 124 00:04:32,055 --> 00:04:33,995 the first building of that was finalized. 125 00:04:34,775 --> 00:04:36,215 So we had to move all of the 126 00:04:36,215 --> 00:04:38,875 employees off our our the space 127 00:04:39,199 --> 00:04:41,699 where we were planning to build the hospital. 128 00:04:42,319 --> 00:04:43,139 In February 129 00:04:43,439 --> 00:04:45,699 of twenty twenty, we broke ground 130 00:04:46,000 --> 00:04:48,419 on the future Arthur and Blanck Hospital. 131 00:04:49,360 --> 00:04:49,759 So, 132 00:04:50,160 --> 00:04:51,379 during that time, 133 00:04:51,839 --> 00:04:52,660 just before, 134 00:04:53,199 --> 00:04:54,180 we broke ground, 135 00:04:54,855 --> 00:04:57,475 we asked Arthur Blank to, 136 00:04:58,134 --> 00:04:59,115 name the hospital. 137 00:04:59,495 --> 00:05:00,394 He graciously 138 00:05:00,774 --> 00:05:01,274 agreed, 139 00:05:01,654 --> 00:05:03,595 gave us $200,000,000. 140 00:05:04,295 --> 00:05:05,274 And so, 141 00:05:06,055 --> 00:05:07,355 we were able to 142 00:05:07,894 --> 00:05:08,394 announce 143 00:05:09,189 --> 00:05:11,129 that he would be naming the hospital. 144 00:05:11,829 --> 00:05:14,629 In May of twenty twenty, we celebrated the 145 00:05:14,629 --> 00:05:16,889 topping out of Arthur and Blake Hospital. 146 00:05:17,669 --> 00:05:20,709 And then on September twenty ninth of twenty 147 00:05:20,709 --> 00:05:21,529 twenty four, 148 00:05:22,230 --> 00:05:23,050 we successfully 149 00:05:23,589 --> 00:05:24,089 transitioned 150 00:05:24,595 --> 00:05:26,294 all of the patients from 151 00:05:26,834 --> 00:05:29,954 Eggleston Hospital and some from our Scottish Rite 152 00:05:29,954 --> 00:05:30,454 Hospital 153 00:05:30,754 --> 00:05:31,814 to the new facility 154 00:05:32,274 --> 00:05:33,095 in one day. 155 00:05:34,035 --> 00:05:35,794 That must have been quite a day. Could 156 00:05:35,794 --> 00:05:37,920 you take us through just that day of 157 00:05:38,400 --> 00:05:40,480 of what it took to to make all 158 00:05:40,480 --> 00:05:41,220 those changes? 159 00:05:42,240 --> 00:05:45,360 Well, first of all, it took, years of 160 00:05:45,360 --> 00:05:48,160 planning just for that one day, believe it 161 00:05:48,160 --> 00:05:50,800 or not. The first thing was we had 162 00:05:50,800 --> 00:05:51,860 to pick a date. 163 00:05:52,395 --> 00:05:53,375 And so, 164 00:05:53,835 --> 00:05:55,055 we started the construction 165 00:05:55,754 --> 00:05:57,134 just before COVID hit. 166 00:05:57,595 --> 00:05:59,514 But once COVID hit, you know, there was 167 00:05:59,514 --> 00:06:02,235 so much uncertainty. But we said, one thing 168 00:06:02,235 --> 00:06:03,675 we do know is that we have to 169 00:06:03,675 --> 00:06:04,574 pick the date 170 00:06:04,955 --> 00:06:05,455 and 171 00:06:05,830 --> 00:06:09,210 created a team that was called the transition 172 00:06:09,270 --> 00:06:10,490 team that 173 00:06:11,110 --> 00:06:13,290 literally spent several years 174 00:06:13,830 --> 00:06:16,569 planning this one day of move, 175 00:06:17,189 --> 00:06:19,189 in addition to, you know, how are things 176 00:06:19,189 --> 00:06:21,210 going to operate in the new facility. 177 00:06:22,064 --> 00:06:24,644 So we had a team called ambassadors, 178 00:06:25,584 --> 00:06:27,985 and they were really the representative for each 179 00:06:27,985 --> 00:06:29,365 of our clinical departments. 180 00:06:29,824 --> 00:06:32,084 And that proved to be an amazing 181 00:06:32,464 --> 00:06:35,524 success because they were able to attend meetings, 182 00:06:36,270 --> 00:06:37,490 bring back ideas, 183 00:06:38,270 --> 00:06:40,129 and and how things were gonna work. 184 00:06:40,589 --> 00:06:43,310 And it was really an engagement opportunity for 185 00:06:43,310 --> 00:06:43,970 our staff 186 00:06:44,430 --> 00:06:45,889 to really be intimately 187 00:06:46,350 --> 00:06:47,569 involved in 188 00:06:48,224 --> 00:06:50,464 the design of the hospital, but also the 189 00:06:50,464 --> 00:06:52,964 transition of of this day. So, 190 00:06:53,504 --> 00:06:55,104 one of the things as we thought about 191 00:06:55,104 --> 00:06:56,865 move day, we had to think about was 192 00:06:56,865 --> 00:06:58,164 the route of movement. 193 00:06:58,625 --> 00:07:00,644 So what was going to be the safest, 194 00:07:01,425 --> 00:07:03,125 route? We did pick a Sunday 195 00:07:03,629 --> 00:07:06,189 because traffic was going to be less, but 196 00:07:06,189 --> 00:07:08,670 we all had also had to work with 197 00:07:08,670 --> 00:07:09,410 law enforcement 198 00:07:09,870 --> 00:07:11,970 to make sure we could shut down roads. 199 00:07:12,430 --> 00:07:14,350 We had to work with churches because there 200 00:07:14,350 --> 00:07:15,730 were six churches 201 00:07:16,270 --> 00:07:18,850 on our move route, and so 202 00:07:19,314 --> 00:07:21,394 they all agreed to go virtual for the 203 00:07:21,394 --> 00:07:21,894 day. 204 00:07:22,355 --> 00:07:24,134 We had to secure enough ambulances. 205 00:07:24,595 --> 00:07:26,694 We had 56 ambulances 206 00:07:27,394 --> 00:07:28,454 that we secured 207 00:07:29,074 --> 00:07:30,935 along with our fleet of ambulance 208 00:07:31,475 --> 00:07:33,475 so that we could move each patient one 209 00:07:33,475 --> 00:07:34,214 by one. 210 00:07:34,629 --> 00:07:36,170 We had a thousand volunteers 211 00:07:36,629 --> 00:07:37,689 on move day, 212 00:07:38,230 --> 00:07:42,310 and everything was planned literally down to the 213 00:07:42,310 --> 00:07:42,810 minute. 214 00:07:43,589 --> 00:07:44,089 So, 215 00:07:44,550 --> 00:07:47,350 we began very early in the morning. We 216 00:07:47,350 --> 00:07:50,555 had about 4,000 employees that staffed the hospital 217 00:07:50,555 --> 00:07:51,295 that day, 218 00:07:51,754 --> 00:07:54,095 a thousand of which, were volunteers. 219 00:07:55,035 --> 00:07:55,535 And 220 00:07:55,835 --> 00:07:58,155 we did not have any safety issues, I'm 221 00:07:58,155 --> 00:07:59,055 pleased to report. 222 00:07:59,435 --> 00:08:02,634 In, less than ten hours, we moved 202 223 00:08:02,634 --> 00:08:04,095 patients one by one. 224 00:08:05,110 --> 00:08:07,509 That's terrific to hear mostly in the the 225 00:08:07,509 --> 00:08:10,389 safety aspect that there are no issues. That's 226 00:08:10,389 --> 00:08:13,509 very, very good news, certainly. And, also, the 227 00:08:13,509 --> 00:08:16,170 dedication detail is just astounding really that 228 00:08:16,615 --> 00:08:18,294 you had it down to the minute, but 229 00:08:18,294 --> 00:08:20,694 I guess that's just simply what is required 230 00:08:20,694 --> 00:08:22,935 when you're working on a project of of 231 00:08:22,935 --> 00:08:23,754 this magnitude. 232 00:08:24,615 --> 00:08:26,615 Linda, could you tell us what are some 233 00:08:26,615 --> 00:08:29,334 of the most exciting aspects of the new 234 00:08:29,334 --> 00:08:31,435 hospital? What makes it stand out to you? 235 00:08:32,169 --> 00:08:34,190 Well, we designed the hospital 236 00:08:34,570 --> 00:08:36,589 with our patients and families 237 00:08:36,889 --> 00:08:37,629 in mind. 238 00:08:38,169 --> 00:08:40,649 And one of the things that we did 239 00:08:40,649 --> 00:08:43,629 was a lot of listening to the kids 240 00:08:43,944 --> 00:08:46,444 in particular. And we asked the kids 241 00:08:46,824 --> 00:08:49,565 what, you know, what would the best hospital, 242 00:08:50,424 --> 00:08:52,504 look like? And they had things like a 243 00:08:52,504 --> 00:08:55,404 roller coaster in the lobby, a swimming pool, 244 00:08:55,784 --> 00:08:58,764 but they also wanted light. And 245 00:08:59,840 --> 00:09:02,720 their parents wanted washers and dryers on every 246 00:09:02,720 --> 00:09:03,220 floor. 247 00:09:03,840 --> 00:09:07,120 And so we really listened to what the 248 00:09:07,120 --> 00:09:07,620 parents 249 00:09:08,240 --> 00:09:11,139 and the kids said. We also went with 250 00:09:11,200 --> 00:09:13,600 a nature theme for the hospital. So, 251 00:09:14,534 --> 00:09:17,115 we know that nature heals, and 252 00:09:17,495 --> 00:09:18,934 we wanted to make sure that it was 253 00:09:18,934 --> 00:09:22,534 very open and lots of light, and we 254 00:09:22,534 --> 00:09:25,414 wanted nature inside and outside. So we have 255 00:09:25,414 --> 00:09:26,475 beautiful gardens. 256 00:09:27,410 --> 00:09:28,850 We have floor to ceiling, 257 00:09:29,250 --> 00:09:31,429 windows in every patient room, 258 00:09:31,889 --> 00:09:34,629 and the views of the city of Atlanta 259 00:09:34,769 --> 00:09:35,670 are extraordinary. 260 00:09:36,370 --> 00:09:37,970 I think we have one of the best 261 00:09:37,970 --> 00:09:38,470 views, 262 00:09:39,330 --> 00:09:42,370 of Downtown Atlanta, anywhere in north of the 263 00:09:42,370 --> 00:09:42,870 city. 264 00:09:43,304 --> 00:09:45,304 But it really was this, 265 00:09:45,784 --> 00:09:46,924 connection to nature, 266 00:09:47,384 --> 00:09:49,004 which, studies show 267 00:09:50,024 --> 00:09:51,245 is, healing. 268 00:09:51,784 --> 00:09:52,284 The 269 00:09:52,585 --> 00:09:55,465 interesting thing is, we had a rare snow 270 00:09:55,465 --> 00:09:57,959 day this past winter, and many of our 271 00:09:57,959 --> 00:10:00,839 young patients has had obviously never seen seen 272 00:10:00,839 --> 00:10:01,339 snow. 273 00:10:01,959 --> 00:10:04,620 But through the windows and through our gardens, 274 00:10:04,759 --> 00:10:08,139 our patients were able to to see snow 275 00:10:08,225 --> 00:10:09,045 for the first 276 00:10:09,425 --> 00:10:12,165 time. And, we even had one nurse that, 277 00:10:12,625 --> 00:10:14,384 brought in a cooler with some of the 278 00:10:14,384 --> 00:10:16,545 snow and had a little snowball fight with 279 00:10:16,545 --> 00:10:17,285 her patient. 280 00:10:18,304 --> 00:10:20,485 We obviously have a lot of amenities 281 00:10:21,299 --> 00:10:22,100 for our, 282 00:10:22,580 --> 00:10:25,299 patients' families and their siblings because a lot 283 00:10:25,299 --> 00:10:28,019 of our, you know, particularly our cancer patients 284 00:10:28,019 --> 00:10:29,539 that are there for a long time, they 285 00:10:29,539 --> 00:10:30,519 bring their siblings. 286 00:10:30,980 --> 00:10:33,080 So we have a Seacrest studio, 287 00:10:33,539 --> 00:10:34,440 radio station, 288 00:10:35,059 --> 00:10:36,440 and we have 289 00:10:37,274 --> 00:10:37,774 different, 290 00:10:38,154 --> 00:10:40,875 musicians come in, actors. We've had the Atlanta 291 00:10:40,875 --> 00:10:41,375 Ballet. 292 00:10:41,914 --> 00:10:45,514 We've had, the Atlanta Falcons, the Atlanta Braves, 293 00:10:45,514 --> 00:10:46,575 the Atlanta Hawks. 294 00:10:47,115 --> 00:10:49,294 So we have this radio station, 295 00:10:50,129 --> 00:10:53,170 Seacrest Studios, where talent can come and they 296 00:10:53,170 --> 00:10:54,870 can broadcast to the rooms, 297 00:10:55,490 --> 00:10:58,129 and the kids can also come there. We 298 00:10:58,129 --> 00:11:00,690 also have an area called The Zone, which 299 00:11:00,690 --> 00:11:02,149 is an indoor outdoor 300 00:11:02,529 --> 00:11:03,350 play area. 301 00:11:03,945 --> 00:11:06,605 It has a lot of STEM activities. 302 00:11:06,985 --> 00:11:10,024 It has places for arts and crafts. You 303 00:11:10,024 --> 00:11:10,845 can cook. 304 00:11:12,024 --> 00:11:14,424 It really is a great place for patients 305 00:11:14,424 --> 00:11:17,965 if they're able to come down and interact 306 00:11:18,024 --> 00:11:20,910 with our child life specialists. It's a great 307 00:11:20,910 --> 00:11:22,210 place for the siblings. 308 00:11:22,910 --> 00:11:25,070 And so we've just tried to create a 309 00:11:25,070 --> 00:11:25,809 lot of 310 00:11:26,269 --> 00:11:29,470 of fun distraction areas for the kids. We 311 00:11:29,470 --> 00:11:31,009 have a beautiful chapel. 312 00:11:31,445 --> 00:11:34,725 We have beautiful gardens, and we have walking 313 00:11:34,725 --> 00:11:35,225 paths 314 00:11:36,004 --> 00:11:38,644 that are the equivalent about three miles throughout 315 00:11:38,644 --> 00:11:39,304 the campus. 316 00:11:39,845 --> 00:11:43,065 We have 20 acres total of green space. 317 00:11:43,284 --> 00:11:45,684 So it's a very lush and beautiful and 318 00:11:45,684 --> 00:11:46,825 healing campus. 319 00:11:47,820 --> 00:11:50,160 I think another thing that stands out is 320 00:11:50,379 --> 00:11:52,080 research is an important, 321 00:11:52,940 --> 00:11:53,920 part of 322 00:11:55,100 --> 00:11:56,000 of our system. 323 00:11:56,540 --> 00:11:58,399 And so through ongoing collaboration 324 00:11:59,340 --> 00:12:00,639 with Emory University 325 00:12:01,259 --> 00:12:03,274 and Georgia Tech and many other, 326 00:12:04,134 --> 00:12:05,115 research organizations, 327 00:12:05,495 --> 00:12:06,554 we are able 328 00:12:07,174 --> 00:12:10,315 to have wonderful breakthroughs, cures, innovations. 329 00:12:11,414 --> 00:12:13,735 And just last year, we got a grant 330 00:12:13,735 --> 00:12:15,355 from the late Bernie Marcus 331 00:12:15,879 --> 00:12:17,339 and the Marcus Foundation, 332 00:12:17,720 --> 00:12:19,959 and we're getting ready to open the Marcus 333 00:12:19,959 --> 00:12:21,659 Center for Cellular Therapy 334 00:12:22,439 --> 00:12:25,019 that will offer a full range of cellular 335 00:12:25,079 --> 00:12:25,980 therapy treatments 336 00:12:26,679 --> 00:12:29,399 for not just cancer, but a broad range 337 00:12:29,399 --> 00:12:30,059 of diseases. 338 00:12:31,004 --> 00:12:31,485 So, 339 00:12:31,884 --> 00:12:33,504 we are very fortunate 340 00:12:33,805 --> 00:12:36,764 to have this cellular therapy lab inside the 341 00:12:36,764 --> 00:12:37,264 hospital 342 00:12:37,805 --> 00:12:38,785 that our researchers 343 00:12:39,165 --> 00:12:41,565 have access to. And so that is something 344 00:12:41,565 --> 00:12:44,285 we have never had, and we're excited about 345 00:12:44,285 --> 00:12:46,610 that. I think the the other thing I 346 00:12:46,610 --> 00:12:48,149 would point out is that 347 00:12:48,690 --> 00:12:50,069 we are the most technology 348 00:12:50,929 --> 00:12:53,970 enhanced health care system right now. It's like 349 00:12:53,970 --> 00:12:56,129 a stadium, I suppose, though. The next one 350 00:12:56,129 --> 00:12:59,084 they build, it will, outdo us. But we 351 00:12:59,084 --> 00:13:01,504 have a fleet of 90 352 00:13:02,365 --> 00:13:04,065 autonomous mobile robots. 353 00:13:04,764 --> 00:13:06,225 So we have robots 354 00:13:06,684 --> 00:13:09,325 all throughout the organization. Can you imagine 90 355 00:13:09,325 --> 00:13:09,825 robots 356 00:13:10,809 --> 00:13:14,110 to help us with transporting equipment, medication, 357 00:13:15,129 --> 00:13:15,629 trash, 358 00:13:16,169 --> 00:13:16,669 linens? 359 00:13:17,289 --> 00:13:19,929 And so these robots are just, a part 360 00:13:19,929 --> 00:13:20,829 of our staff. 361 00:13:21,209 --> 00:13:23,449 And so it helps with our clinical staff 362 00:13:23,449 --> 00:13:24,509 having to spend 363 00:13:24,894 --> 00:13:25,714 as much time, 364 00:13:26,414 --> 00:13:28,995 chasing down things like linens and 365 00:13:29,615 --> 00:13:32,115 medications and even food service. 366 00:13:32,654 --> 00:13:34,575 So those are just a few of the 367 00:13:34,575 --> 00:13:36,914 things I would highlight in the new hospital. 368 00:13:37,454 --> 00:13:38,914 It is 19 stories 369 00:13:39,550 --> 00:13:42,190 high, so it's a high rise, and, and 370 00:13:42,190 --> 00:13:43,410 that's new for us. 371 00:13:43,950 --> 00:13:45,950 But, really, it stands as a beacon of 372 00:13:45,950 --> 00:13:46,450 hope 373 00:13:46,910 --> 00:13:47,889 for our community. 374 00:13:48,670 --> 00:13:51,629 If you drive down the highway system, you 375 00:13:51,629 --> 00:13:53,809 can't help to see it from far away. 376 00:13:54,225 --> 00:13:56,884 And a lot of our patients and families 377 00:13:57,345 --> 00:13:59,204 said that as it was being built 378 00:13:59,504 --> 00:14:00,644 during COVID, 379 00:14:01,184 --> 00:14:03,445 it was a beacon of hope for them, 380 00:14:04,065 --> 00:14:06,225 hope for our community. And I think it's 381 00:14:06,225 --> 00:14:09,284 turned out to be just an unbelievable asset 382 00:14:09,950 --> 00:14:12,370 for Atlanta and for the state of Georgia. 383 00:14:13,309 --> 00:14:16,110 Linda, you're certainly a terrific ambassador for this 384 00:14:16,110 --> 00:14:16,610 complex. 385 00:14:17,070 --> 00:14:18,990 And to me, as just a a layperson, 386 00:14:18,990 --> 00:14:20,350 it sounds like you've built a bit of 387 00:14:20,350 --> 00:14:23,149 a this is almost science fiction health care 388 00:14:23,149 --> 00:14:23,649 utopia 389 00:14:24,029 --> 00:14:25,595 with all the that 390 00:14:26,054 --> 00:14:26,875 the hospital 391 00:14:27,815 --> 00:14:29,735 can provide for all these patients. It's just 392 00:14:29,735 --> 00:14:30,235 wonderful. 393 00:14:30,615 --> 00:14:32,855 And I'm certainly with the kids in that 394 00:14:32,855 --> 00:14:34,154 as a lifelong midwesterner, 395 00:14:35,174 --> 00:14:37,495 watching snow from the inside is great. It 396 00:14:37,495 --> 00:14:38,794 all looks very pretty. 397 00:14:39,299 --> 00:14:41,059 So I'm glad. On some level, I got 398 00:14:41,059 --> 00:14:42,740 to see that. And, you know, if you 399 00:14:42,740 --> 00:14:44,580 build a roller coaster in a swimming pool, 400 00:14:44,580 --> 00:14:45,860 I mean, I don't know what you're really 401 00:14:45,860 --> 00:14:46,919 missing at that point. 402 00:14:47,299 --> 00:14:48,759 That's right. That's right. 403 00:14:50,340 --> 00:14:51,879 Shifting, you mentioned how 404 00:14:52,575 --> 00:14:54,894 important the staff has been in this whole 405 00:14:54,894 --> 00:14:55,394 process. 406 00:14:56,335 --> 00:14:58,595 What have you heard from them in terms 407 00:14:58,815 --> 00:15:01,215 of their feedback, not only related to the 408 00:15:01,215 --> 00:15:03,075 move to the new hospital, but, 409 00:15:04,335 --> 00:15:05,154 their current 410 00:15:06,059 --> 00:15:06,960 work situation, 411 00:15:07,580 --> 00:15:09,019 for lack of a better term. And and, 412 00:15:09,019 --> 00:15:09,600 you know, 413 00:15:10,139 --> 00:15:12,540 how how are you working to maintain and 414 00:15:12,540 --> 00:15:13,600 engage your workforce? 415 00:15:14,300 --> 00:15:16,860 Yeah. Well, one of the first things was 416 00:15:16,860 --> 00:15:18,960 we wanted to make sure that our staff 417 00:15:19,019 --> 00:15:21,075 was engaged in the process 418 00:15:22,014 --> 00:15:23,475 to design and 419 00:15:23,855 --> 00:15:26,495 really, you know, lay out the hospital in 420 00:15:26,495 --> 00:15:28,754 in a way that would work for them. 421 00:15:29,134 --> 00:15:29,634 So, 422 00:15:30,174 --> 00:15:31,154 early on 423 00:15:31,695 --> 00:15:32,834 in 2019, 424 00:15:33,134 --> 00:15:34,514 we rented a warehouse, 425 00:15:35,049 --> 00:15:37,710 and we created what we call Cardboard City. 426 00:15:38,570 --> 00:15:39,389 And it was 427 00:15:39,769 --> 00:15:41,870 a hundred thousand square foot warehouse, 428 00:15:42,250 --> 00:15:42,750 and 429 00:15:43,129 --> 00:15:45,149 we mocked it up in cardboard 430 00:15:45,850 --> 00:15:47,470 into 20 different departments. 431 00:15:47,975 --> 00:15:48,955 And then we allowed, 432 00:15:49,415 --> 00:15:51,894 more than a thousand clinical staff to come 433 00:15:51,894 --> 00:15:53,975 through. And so we had the rooms mocked 434 00:15:53,975 --> 00:15:55,894 up where the equipment was, where the sinks 435 00:15:55,894 --> 00:15:56,394 were, 436 00:15:56,774 --> 00:15:59,835 and allowed our staff to give us 437 00:16:00,149 --> 00:16:02,470 feedback to say, well, don't put the light 438 00:16:02,470 --> 00:16:05,449 switch there, and don't put the sink there, 439 00:16:05,589 --> 00:16:07,449 and make sure we have, 440 00:16:07,990 --> 00:16:10,889 you know, a cabinet here. And so 441 00:16:11,509 --> 00:16:14,250 a lot of ideas came out of that. 442 00:16:14,664 --> 00:16:16,684 And so we kept reinforcing, 443 00:16:17,065 --> 00:16:19,144 we're hearing you. We're listening you. We are 444 00:16:19,144 --> 00:16:20,445 designing this hospital 445 00:16:20,985 --> 00:16:23,144 based on your feedback. And so I think 446 00:16:23,144 --> 00:16:24,365 that was a really 447 00:16:24,904 --> 00:16:27,644 positive first step because then it was 448 00:16:27,970 --> 00:16:28,710 was theirs. 449 00:16:29,649 --> 00:16:31,889 The other thing is, you know, we were 450 00:16:31,889 --> 00:16:34,690 moving from a hospital that was a mid 451 00:16:34,690 --> 00:16:37,330 rise to a high rise, and a lot 452 00:16:37,330 --> 00:16:38,710 of people had never 453 00:16:39,090 --> 00:16:41,924 worked I mean, that that then requires 454 00:16:42,384 --> 00:16:43,924 a lot of elevators. 455 00:16:44,625 --> 00:16:47,024 It was a bigger space. And so there 456 00:16:47,024 --> 00:16:48,485 was a lot of training 457 00:16:49,024 --> 00:16:50,804 that occurred up to 458 00:16:51,184 --> 00:16:54,384 the opening of the hospital. So the summer 459 00:16:54,384 --> 00:16:54,884 before, 460 00:16:55,409 --> 00:16:59,110 we trained nearly 2,000 physicians and 7,000 staff 461 00:16:59,329 --> 00:17:01,409 that were actually going to be either moving 462 00:17:01,409 --> 00:17:02,709 into the hospital permanently 463 00:17:03,809 --> 00:17:06,049 or would, in some ways, work there or 464 00:17:06,049 --> 00:17:08,549 or come there. And so the training 465 00:17:09,255 --> 00:17:09,755 was 466 00:17:10,214 --> 00:17:12,315 literally months and months and months. 467 00:17:12,775 --> 00:17:13,894 The great thing is, 468 00:17:14,454 --> 00:17:17,035 we were finished with the hospital in March, 469 00:17:17,414 --> 00:17:19,255 and so we were able to start training 470 00:17:19,255 --> 00:17:20,954 months ahead of the opening. 471 00:17:21,494 --> 00:17:24,474 And I credit that to the fact that 472 00:17:24,820 --> 00:17:25,799 all of our employees 473 00:17:26,500 --> 00:17:29,380 had at least three touch points in the 474 00:17:29,380 --> 00:17:29,880 hospital 475 00:17:30,259 --> 00:17:31,940 before the first day they came for their 476 00:17:31,940 --> 00:17:32,440 shift. 477 00:17:32,820 --> 00:17:34,359 So they had an orientation, 478 00:17:35,299 --> 00:17:37,160 to the building, an orientation 479 00:17:37,539 --> 00:17:38,840 to their area, 480 00:17:39,304 --> 00:17:40,924 and then really some simulations 481 00:17:41,224 --> 00:17:43,304 in their area to see how is this 482 00:17:43,304 --> 00:17:45,625 really work. And so I think all the 483 00:17:45,625 --> 00:17:46,125 preparation 484 00:17:47,065 --> 00:17:47,804 really helped 485 00:17:48,105 --> 00:17:48,605 as 486 00:17:49,144 --> 00:17:52,240 move day came, opening day came for the 487 00:17:52,240 --> 00:17:53,539 staff to feel comfortable. 488 00:17:54,079 --> 00:17:56,640 And I think that was really critical to 489 00:17:56,640 --> 00:17:58,960 the success, not only of move day, but 490 00:17:58,960 --> 00:18:01,059 how smooth of a transition 491 00:18:01,679 --> 00:18:02,659 it has been 492 00:18:03,039 --> 00:18:05,359 in the last six months since we've been 493 00:18:05,359 --> 00:18:05,859 in. 494 00:18:06,240 --> 00:18:08,575 I think one of the other things 495 00:18:08,955 --> 00:18:09,455 that, 496 00:18:10,715 --> 00:18:13,674 we have continued to do is, you know, 497 00:18:13,674 --> 00:18:16,734 monthly updates. You know, anytime you move into 498 00:18:16,795 --> 00:18:18,875 a new house or a new facility, there's 499 00:18:18,875 --> 00:18:21,220 a punch list. And so, certainly, there were 500 00:18:21,220 --> 00:18:24,099 punch list items. And so, you know, some 501 00:18:24,099 --> 00:18:26,099 of them were small. Some of them were 502 00:18:26,099 --> 00:18:26,599 bigger. 503 00:18:26,980 --> 00:18:29,859 But doing a monthly newsletter to say, alright. 504 00:18:29,859 --> 00:18:32,740 Here's what we have fixed. Here's what's still 505 00:18:32,740 --> 00:18:34,440 on deck to be fixed so that 506 00:18:34,804 --> 00:18:35,304 everyone 507 00:18:35,605 --> 00:18:36,984 at Arthur and Blake Hospital 508 00:18:37,845 --> 00:18:40,085 knew, okay. They're working on that thing that's, 509 00:18:40,404 --> 00:18:41,785 problematic for me. 510 00:18:42,325 --> 00:18:43,384 The other thing, 511 00:18:43,765 --> 00:18:46,164 we have a group here at Children's called 512 00:18:46,164 --> 00:18:47,065 Culture Champions, 513 00:18:47,845 --> 00:18:48,345 and, 514 00:18:48,804 --> 00:18:51,299 it's a group of frontline employees 515 00:18:51,920 --> 00:18:52,420 that, 516 00:18:53,279 --> 00:18:56,080 represent all of our different clinical areas. And, 517 00:18:56,080 --> 00:18:58,480 basically, we come together, and it's the safe 518 00:18:58,480 --> 00:19:00,960 space for them to say what's going well 519 00:19:00,960 --> 00:19:02,799 and what's not going well. And let me 520 00:19:02,799 --> 00:19:04,884 tell you, they do not hold back. It's 521 00:19:04,884 --> 00:19:05,865 a safe space. 522 00:19:06,884 --> 00:19:09,125 They can say whatever they, you know, whatever's 523 00:19:09,125 --> 00:19:09,944 on their minds, 524 00:19:10,244 --> 00:19:12,804 and it's something that I facilitate, but then 525 00:19:12,804 --> 00:19:15,144 I share that with our executive team. 526 00:19:15,605 --> 00:19:18,664 And I think that's also helped foster trust 527 00:19:19,380 --> 00:19:21,000 and to get some of those things 528 00:19:21,460 --> 00:19:24,039 that, you know, aren't working just right, 529 00:19:24,660 --> 00:19:26,579 you know, to surface and so that I 530 00:19:26,579 --> 00:19:29,880 can escalate them to our entire executive team. 531 00:19:30,099 --> 00:19:32,200 You know, again, I think part of 532 00:19:32,545 --> 00:19:33,605 the change management 533 00:19:34,144 --> 00:19:36,384 was, you know, we we trained everybody on 534 00:19:36,384 --> 00:19:38,964 the facilities and the space, but the virtual 535 00:19:39,265 --> 00:19:40,244 size of it 536 00:19:40,704 --> 00:19:43,204 is so much bigger than our previous facilitator, 537 00:19:44,384 --> 00:19:46,805 facility that it is it's just 538 00:19:47,320 --> 00:19:50,460 it's hard. You know? Our our staff certainly 539 00:19:50,519 --> 00:19:53,240 are getting their steps every day, I would 540 00:19:53,240 --> 00:19:53,740 say. 541 00:19:54,599 --> 00:19:56,840 And so it's just those kind of things 542 00:19:56,840 --> 00:19:59,080 that are a little bit of some growing 543 00:19:59,080 --> 00:19:59,565 pains. 544 00:19:59,884 --> 00:20:01,884 The last thing I would mention is we 545 00:20:01,884 --> 00:20:04,365 just launched a new program called walk and 546 00:20:04,365 --> 00:20:05,264 talk with leaders. 547 00:20:05,565 --> 00:20:08,065 So a member of our executive team 548 00:20:08,444 --> 00:20:10,924 takes a group of employees basically on a 549 00:20:10,924 --> 00:20:12,684 walk around the campus, and they can ask 550 00:20:12,684 --> 00:20:14,304 that executive team member 551 00:20:14,640 --> 00:20:15,140 anything. 552 00:20:15,599 --> 00:20:18,400 And it's really been a great way to 553 00:20:18,400 --> 00:20:20,900 utilize this campus, which as I said has 554 00:20:20,960 --> 00:20:23,539 20 acres of green space, three mile trails 555 00:20:24,160 --> 00:20:26,420 to hear, you know, what's going well and 556 00:20:26,480 --> 00:20:27,839 what are some things that we need to 557 00:20:27,839 --> 00:20:29,144 continue to improve on. 558 00:20:29,705 --> 00:20:31,464 So, those are just some of the things 559 00:20:31,464 --> 00:20:32,365 that I would highlight. 560 00:20:33,305 --> 00:20:35,224 I absolutely love the level of detail that 561 00:20:35,224 --> 00:20:38,025 you're sharing with us, Linda. If we can 562 00:20:38,025 --> 00:20:39,404 track back to the warehouse 563 00:20:39,705 --> 00:20:41,705 mock up for a second, that's it's not 564 00:20:41,705 --> 00:20:44,480 something I've heard before. Is that something adapted 565 00:20:44,480 --> 00:20:46,559 from another system, or was that a a 566 00:20:46,559 --> 00:20:48,899 brainchild of Children's Healthcare Atlanta? 567 00:20:49,759 --> 00:20:52,399 You know, I think that there had been 568 00:20:52,399 --> 00:20:53,220 other organizations 569 00:20:54,240 --> 00:20:55,279 that did, 570 00:20:55,839 --> 00:20:58,184 did mock ups, but I think we put 571 00:20:58,184 --> 00:21:00,845 our own twist on it of, you know, 572 00:21:01,065 --> 00:21:03,644 this hundred thousand square foot, warehouse 573 00:21:04,105 --> 00:21:04,605 and, 574 00:21:05,144 --> 00:21:06,664 how we did it. I think we we 575 00:21:06,664 --> 00:21:08,924 built on ideas from other systems 576 00:21:10,079 --> 00:21:12,000 and kinda, you know, put our own twist 577 00:21:12,000 --> 00:21:14,740 on it of, you know, the number of 578 00:21:15,039 --> 00:21:17,680 simulations that we did. I think we kinda 579 00:21:17,680 --> 00:21:18,500 took simulation 580 00:21:19,119 --> 00:21:20,339 to a whole new level 581 00:21:20,720 --> 00:21:22,259 on our cardboard city. 582 00:21:23,105 --> 00:21:24,945 Shifting a little bit, Linda. So you mentioned 583 00:21:24,945 --> 00:21:26,865 that you've been with the health system for 584 00:21:26,865 --> 00:21:28,404 twenty three years. Congratulations 585 00:21:28,705 --> 00:21:29,345 on that. 586 00:21:29,664 --> 00:21:31,424 Can I ask you, though, how how this 587 00:21:31,424 --> 00:21:34,305 community's needs changed in that time in addition 588 00:21:34,305 --> 00:21:37,029 to the level of the number of patients, 589 00:21:37,029 --> 00:21:39,349 serial number of patients that have been added 590 00:21:39,349 --> 00:21:41,349 over that time period, and how has the 591 00:21:41,349 --> 00:21:42,970 health system adapted to that? 592 00:21:43,589 --> 00:21:44,409 Yeah. Well, 593 00:21:45,109 --> 00:21:45,609 it's 594 00:21:46,149 --> 00:21:49,125 Atlanta has had exponential growth, you know, as 595 00:21:49,125 --> 00:21:51,684 with many areas in the Southeast. But, 596 00:21:52,325 --> 00:21:53,224 when I started, 597 00:21:53,684 --> 00:21:56,805 we had approximately 5,000 employees. We're now at 598 00:21:56,805 --> 00:21:57,785 15,000. 599 00:21:58,565 --> 00:22:00,164 Don't quote me on this, but, 600 00:22:00,960 --> 00:22:04,099 I believe we had around 400,000 601 00:22:04,240 --> 00:22:05,380 to 500,000 602 00:22:05,440 --> 00:22:08,240 patient visits. We now have well over a 603 00:22:08,240 --> 00:22:08,740 million. 604 00:22:09,440 --> 00:22:09,940 So, 605 00:22:10,240 --> 00:22:12,740 I mean, our patient population 606 00:22:14,234 --> 00:22:18,255 has doubled and our employee population has tripled. 607 00:22:18,875 --> 00:22:19,375 And 608 00:22:19,835 --> 00:22:21,855 Atlanta continues to see growth 609 00:22:22,315 --> 00:22:24,494 even though the pediatric population 610 00:22:24,955 --> 00:22:26,174 is pretty stable. 611 00:22:26,609 --> 00:22:28,210 We saw, you know, a little bit of 612 00:22:28,210 --> 00:22:30,390 a dip during COVID and after. 613 00:22:30,769 --> 00:22:33,750 Hopefully, people will start having children again. But 614 00:22:33,970 --> 00:22:36,450 just being in the South and sunny warm 615 00:22:36,450 --> 00:22:38,775 weather, lots of people wanna move here. 616 00:22:39,255 --> 00:22:40,555 So we definitely 617 00:22:41,015 --> 00:22:43,434 have seen a need for increased capacity, 618 00:22:43,974 --> 00:22:44,474 hence, 619 00:22:45,095 --> 00:22:46,394 building this hospital. 620 00:22:47,335 --> 00:22:49,734 Our current so Arthur and Blake Hospital has 621 00:22:49,734 --> 00:22:51,015 446 622 00:22:51,015 --> 00:22:52,955 beds with lots of room for 623 00:22:53,659 --> 00:22:55,039 for additional capacity. 624 00:22:55,740 --> 00:22:59,419 At, our previous Eddleston Hospital, we had 330 625 00:22:59,419 --> 00:22:59,919 beds. 626 00:23:00,299 --> 00:23:03,339 There was no opportunity to expand. It was 627 00:23:03,339 --> 00:23:05,200 just landlocked, nowhere to go. 628 00:23:05,579 --> 00:23:06,619 I think that the 629 00:23:07,404 --> 00:23:09,744 probably one of the most pronounced changes 630 00:23:10,125 --> 00:23:11,005 is the, 631 00:23:11,565 --> 00:23:14,045 the behavioral mental health crisis that we're seeing 632 00:23:14,045 --> 00:23:16,704 in our country today, and it is impacting 633 00:23:16,765 --> 00:23:17,265 kids, 634 00:23:18,045 --> 00:23:18,545 equally. 635 00:23:19,085 --> 00:23:19,805 And so, 636 00:23:20,204 --> 00:23:22,525 twenty three years ago, we did not we 637 00:23:22,525 --> 00:23:24,200 may have had one psychiatrist, 638 00:23:25,059 --> 00:23:25,559 consult 639 00:23:26,099 --> 00:23:26,599 psychiatrist 640 00:23:26,900 --> 00:23:28,359 on staff, and now 641 00:23:28,900 --> 00:23:30,440 we have 400 642 00:23:30,740 --> 00:23:32,919 staff members in our behavioral mental health 643 00:23:33,380 --> 00:23:34,599 division alone. 644 00:23:35,299 --> 00:23:35,799 And, 645 00:23:36,259 --> 00:23:38,419 we've hired a 33 646 00:23:38,419 --> 00:23:40,014 providers in the last 647 00:23:40,394 --> 00:23:42,575 couple of years to help support 648 00:23:43,194 --> 00:23:46,255 that need. We've also seen, you know, obviously, 649 00:23:46,394 --> 00:23:47,694 advances in cancer, 650 00:23:48,234 --> 00:23:48,734 in 651 00:23:49,115 --> 00:23:50,174 cardiac surgery, 652 00:23:50,474 --> 00:23:51,375 and neurosciences. 653 00:23:52,650 --> 00:23:54,750 So there have been a lot of advancements. 654 00:23:55,849 --> 00:23:58,490 Interesting. One of the one of the things, 655 00:23:58,809 --> 00:24:02,590 on one of my first days in 02/2003, 656 00:24:02,809 --> 00:24:04,029 we selected Epic. 657 00:24:04,410 --> 00:24:07,369 We implemented Epic, you know, twenty three years 658 00:24:07,369 --> 00:24:08,265 ago. So, 659 00:24:08,825 --> 00:24:10,924 pretty amazing to see the evolution 660 00:24:11,305 --> 00:24:12,684 of both our community 661 00:24:13,224 --> 00:24:14,924 and our health care system. 662 00:24:16,025 --> 00:24:17,244 Linda, you mentioned 663 00:24:18,184 --> 00:24:20,345 all the different things, and it's a long 664 00:24:20,345 --> 00:24:22,265 list. I'm sure you only scratched the surface 665 00:24:22,265 --> 00:24:23,805 of what it takes to build 666 00:24:24,150 --> 00:24:26,549 a hospital from scratch. And thank you again 667 00:24:26,549 --> 00:24:28,570 for all of that. Looking forward, 668 00:24:29,430 --> 00:24:31,910 now this hospital is built and seeing patients 669 00:24:31,910 --> 00:24:34,070 and has since September, how do you see 670 00:24:34,070 --> 00:24:35,830 your role and the role of your team 671 00:24:35,830 --> 00:24:37,875 evolving over the next five years or so? 672 00:24:38,355 --> 00:24:40,775 Well, you know what? We are not ones 673 00:24:40,914 --> 00:24:43,815 to, to stand still. So we are currently 674 00:24:44,194 --> 00:24:44,694 developing 675 00:24:45,075 --> 00:24:45,815 our next 676 00:24:46,115 --> 00:24:47,654 system strategic plan. 677 00:24:48,115 --> 00:24:50,434 So we are going to be looking at 678 00:24:50,434 --> 00:24:50,934 what's 679 00:24:51,315 --> 00:24:52,289 next five years, 680 00:24:52,690 --> 00:24:54,470 and the next ten years look like. 681 00:24:55,170 --> 00:24:57,109 So we're already thinking about, 682 00:24:57,570 --> 00:25:00,450 what does our community need? Again, Atlanta continues 683 00:25:00,450 --> 00:25:01,190 to grow. 684 00:25:01,809 --> 00:25:04,049 So I think that looks like how can 685 00:25:04,049 --> 00:25:06,285 we take care of all of the children 686 00:25:06,345 --> 00:25:08,424 that need our services in the state of 687 00:25:08,424 --> 00:25:08,924 Georgia, 688 00:25:09,625 --> 00:25:10,125 and, 689 00:25:10,585 --> 00:25:13,384 how can we continue our prevention work, and 690 00:25:13,384 --> 00:25:15,484 then what new research and cures 691 00:25:15,945 --> 00:25:17,705 are on the horizon that are gonna be 692 00:25:17,705 --> 00:25:18,445 game changers 693 00:25:19,170 --> 00:25:20,150 for the kids 694 00:25:20,610 --> 00:25:21,750 that we care for. 695 00:25:22,210 --> 00:25:23,269 So I'm excited. 696 00:25:23,570 --> 00:25:26,049 Maybe we'll have a follow-up podcast once our 697 00:25:26,049 --> 00:25:27,190 strategy is done. 698 00:25:27,650 --> 00:25:29,570 I would certainly look forward to that, Linda, 699 00:25:29,570 --> 00:25:31,830 and I think our audience would definitely agree. 700 00:25:32,210 --> 00:25:33,809 Linda, then we can wrap things up there. 701 00:25:33,809 --> 00:25:36,244 Thank you be for being so generous with 702 00:25:36,244 --> 00:25:39,605 all your time and, again, all the delightful 703 00:25:39,605 --> 00:25:41,525 details that you shared about the new hospital 704 00:25:41,525 --> 00:25:43,924 and everything going on at Children's Healthcare of 705 00:25:43,924 --> 00:25:44,424 Atlanta. 706 00:25:44,804 --> 00:25:46,244 We can't wait to share them, and we 707 00:25:46,244 --> 00:25:48,644 hope to hear from you again soon. Great. 708 00:25:48,644 --> 00:25:49,785 Thank you so much.