1 00:00:04,799 --> 00:00:06,480 Have you ever tried to help youth with 2 00:00:06,480 --> 00:00:08,179 their mental health? Wowza. 3 00:00:08,559 --> 00:00:10,960 That's a tricky road to travel. I have 4 00:00:10,960 --> 00:00:13,439 to tell you about an inspiring presentation we 5 00:00:13,439 --> 00:00:15,974 recorded with the one and only Jodie Moore. 6 00:00:16,135 --> 00:00:18,935 Yes. That life coaching Jody Moore. A few 7 00:00:18,935 --> 00:00:21,114 years ago, she recorded a fantastic 8 00:00:21,414 --> 00:00:21,914 presentation 9 00:00:22,375 --> 00:00:25,994 covering topics like normalizing tough feelings with youth, 10 00:00:26,054 --> 00:00:28,774 a more positive understanding of stress, how to 11 00:00:28,774 --> 00:00:29,755 minimize shame, 12 00:00:30,109 --> 00:00:32,210 and mastering the skill set of empathy 13 00:00:32,590 --> 00:00:34,450 and better understanding anxiety. 14 00:00:34,909 --> 00:00:36,909 I want you to see this presentation as 15 00:00:36,909 --> 00:00:39,390 soon as you finish this podcast episode. You 16 00:00:39,390 --> 00:00:41,729 can go to leadingsaints.org/fourteen, 17 00:00:41,870 --> 00:00:43,789 and this will get you access to the 18 00:00:43,789 --> 00:00:46,645 entire video library at no cost for fourteen 19 00:00:46,645 --> 00:00:47,145 days. 20 00:00:47,524 --> 00:00:50,325 Jody's presentation is in the Mentally Healthy Saints 21 00:00:50,325 --> 00:00:52,884 library, and you'll be a better leader or 22 00:00:52,884 --> 00:00:55,125 parent when you finish it. Again, go to 23 00:00:55,125 --> 00:00:56,984 leadingsaints.org/14 24 00:00:57,204 --> 00:00:58,725 or check out the show notes for the 25 00:00:58,725 --> 00:00:59,225 link. 26 00:00:59,700 --> 00:01:02,420 The following episode is a throwback episode, one 27 00:01:02,420 --> 00:01:05,239 that was published previously and was extremely popular. 28 00:01:05,299 --> 00:01:06,979 To see the details of when this was 29 00:01:06,979 --> 00:01:09,939 originally published, see the show notes. Enjoy this 30 00:01:09,939 --> 00:01:10,920 throwback episode. 31 00:01:25,254 --> 00:01:27,914 In this episode, I talk with Clint Pulver. 32 00:01:28,260 --> 00:01:29,719 If you don't know Clint Pulver, 33 00:01:30,099 --> 00:01:32,420 I consider him a friend. He is awesome. 34 00:01:32,420 --> 00:01:34,439 What he's doing in life, he is living 35 00:01:34,579 --> 00:01:37,459 his larger story in ways that make me 36 00:01:37,459 --> 00:01:38,659 get up in the morning and say, I 37 00:01:38,659 --> 00:01:40,579 gotta keep up with Clint Pulver. He's doing 38 00:01:40,579 --> 00:01:42,454 some great stuff. He wrote a book called 39 00:01:42,454 --> 00:01:44,454 I Love It Here, How Great Leaders Create 40 00:01:44,454 --> 00:01:47,415 Organizations Their People Never Want to Leave. And, 41 00:01:47,415 --> 00:01:49,015 obviously, he wrote it for, just a, you 42 00:01:49,015 --> 00:01:51,594 know, general leadership audience. But 43 00:01:51,895 --> 00:01:53,114 this book is 44 00:01:53,415 --> 00:01:55,734 so helpful, could be so helpful for leaders 45 00:01:55,734 --> 00:01:58,090 in the church to say, you know what? 46 00:01:58,150 --> 00:02:00,710 How do great leaders create wards and quorums 47 00:02:00,710 --> 00:02:04,310 and relief society organizations? Their people never want 48 00:02:04,310 --> 00:02:06,469 to leave. And we discussed these some of 49 00:02:06,469 --> 00:02:09,030 these principles here. We don't give it justice. 50 00:02:09,030 --> 00:02:10,790 His research and all the things that went 51 00:02:10,790 --> 00:02:12,525 into this book, you've gotta check it out, 52 00:02:12,604 --> 00:02:14,364 and you're going to love it. But just 53 00:02:14,364 --> 00:02:15,745 a fantastic conversation. 54 00:02:16,044 --> 00:02:17,324 In the beginning, we're sort of, 55 00:02:18,604 --> 00:02:20,284 I hope you don't we're sort of, you 56 00:02:20,284 --> 00:02:22,044 know, beating around these principles a little bit 57 00:02:22,044 --> 00:02:24,284 and trying to to fill out some running 58 00:02:24,284 --> 00:02:25,020 room here. 59 00:02:25,340 --> 00:02:27,659 And sometimes it come across that we're sort 60 00:02:27,659 --> 00:02:29,180 of coming down hard on leaders or, you 61 00:02:29,180 --> 00:02:31,340 know, they gotta do this differently that. Hey. 62 00:02:31,340 --> 00:02:33,659 Just step back and listen with an open 63 00:02:33,659 --> 00:02:35,659 heart, and that's at the end of the 64 00:02:35,659 --> 00:02:37,419 day, you know, maybe we don't know what 65 00:02:37,419 --> 00:02:38,860 we're talking about, and you can move on 66 00:02:38,860 --> 00:02:40,944 to their principles. But such a good book, 67 00:02:40,944 --> 00:02:44,144 well researched. Here's my interview with Clint Pulver, 68 00:02:44,144 --> 00:02:46,245 the author of I Love It Here. 69 00:02:53,419 --> 00:02:56,139 So here I am with, Clint Pulver, the 70 00:02:56,139 --> 00:02:58,719 former guest of of the Leading Saints podcast. 71 00:02:58,939 --> 00:03:00,780 How are you, Clint? I'm doing really well, 72 00:03:00,780 --> 00:03:02,780 Kurt. Thanks for having me back. Well, I 73 00:03:02,780 --> 00:03:04,699 couldn't resist having you back. You just came 74 00:03:04,699 --> 00:03:06,460 out with a book and a book that 75 00:03:06,460 --> 00:03:08,139 I love, has love in the title as 76 00:03:08,139 --> 00:03:10,235 well, called I Love It Here, How Great 77 00:03:10,235 --> 00:03:11,455 Leaders Create Organizations 78 00:03:11,835 --> 00:03:14,235 Their People Never Want to Leave. And we 79 00:03:14,235 --> 00:03:16,314 talked a little bit about this on, on 80 00:03:16,314 --> 00:03:17,995 our first interview. I think we touched on 81 00:03:17,995 --> 00:03:20,395 some broader principles. But just tell us about 82 00:03:20,395 --> 00:03:22,314 this journey. Like, how's it been writing a 83 00:03:22,314 --> 00:03:24,689 book, and, how's everybody responding to it? I 84 00:03:24,689 --> 00:03:25,909 will never do it again. 85 00:03:27,090 --> 00:03:29,090 That is Right. Oh, it has been the 86 00:03:29,090 --> 00:03:32,370 hardest thing probably in my life. It's been 87 00:03:32,370 --> 00:03:34,209 four years. And I think here's the thing. 88 00:03:34,209 --> 00:03:35,889 It's one thing to write a book, but 89 00:03:35,889 --> 00:03:38,370 then when you tie research into it, it's 90 00:03:38,370 --> 00:03:40,414 just a whole another ball of craziness. 91 00:03:40,715 --> 00:03:42,794 Yeah. This was a 181 92 00:03:42,794 --> 00:03:44,794 organizations that I've worked with. In over four 93 00:03:44,794 --> 00:03:46,814 years, I've interviewed over 10,000 94 00:03:47,354 --> 00:03:47,854 employees 95 00:03:48,155 --> 00:03:48,655 undercover. 96 00:03:48,955 --> 00:03:50,715 And so it was the program called the 97 00:03:50,715 --> 00:03:53,675 undercover millennial programs, kinda like undercover boss without 98 00:03:53,675 --> 00:03:56,289 the makeup. And myself being a millennial, I 99 00:03:56,289 --> 00:03:57,669 would go into these organizations 100 00:03:58,449 --> 00:04:00,469 as someone who was looking for a job. 101 00:04:00,610 --> 00:04:02,209 And I would just walk up to the 102 00:04:02,209 --> 00:04:03,330 first person I saw, and I would say, 103 00:04:03,330 --> 00:04:04,530 hey. What's it like to work here? I'm 104 00:04:04,530 --> 00:04:06,689 just I'm thinking about applying. You know? Would 105 00:04:06,689 --> 00:04:08,534 you recommend it? And then the employee always 106 00:04:08,534 --> 00:04:10,134 gets quiet. You know? They look around, and 107 00:04:10,134 --> 00:04:12,074 it feels like an illegal drug exchange. 108 00:04:12,455 --> 00:04:14,775 And then they tell me everything. Everything. The 109 00:04:14,775 --> 00:04:16,535 good, the bad, what they love, what they 110 00:04:16,535 --> 00:04:18,375 hate, why they hate it, why they love 111 00:04:18,375 --> 00:04:21,330 it. And the cool part is, you know, 112 00:04:21,330 --> 00:04:21,830 I 113 00:04:22,209 --> 00:04:24,449 got honesty. I got authentic answers. This was 114 00:04:24,449 --> 00:04:26,290 not I didn't want it to be another 115 00:04:26,290 --> 00:04:28,209 leadership book written by a, you know, a 116 00:04:28,209 --> 00:04:29,270 leadership expert. 117 00:04:29,730 --> 00:04:32,209 I wanted the book written through the lens 118 00:04:32,209 --> 00:04:35,089 of 10,000 employees who knew when their leaders 119 00:04:35,089 --> 00:04:37,485 were getting it right. And it was just 120 00:04:37,564 --> 00:04:39,324 yeah. It was so much work, but it 121 00:04:39,324 --> 00:04:41,584 was so cool because their stories 122 00:04:41,964 --> 00:04:43,725 were told. They didn't know that they were 123 00:04:43,725 --> 00:04:46,285 being told, but they were told. Yeah. And 124 00:04:46,285 --> 00:04:47,485 and, you know, and then and that's why 125 00:04:47,485 --> 00:04:48,845 I called the book I Love It Here 126 00:04:48,845 --> 00:04:51,024 is when that would trend in an organization, 127 00:04:51,560 --> 00:04:52,759 when I would go to the first employee, 128 00:04:52,759 --> 00:04:54,279 then the second, and the third, and they 129 00:04:54,279 --> 00:04:55,800 would say, I love it here. You gotta 130 00:04:55,800 --> 00:04:58,300 apply. I love my manager, Susie. She's amazing. 131 00:04:58,360 --> 00:05:00,199 You need to apply. And then when I 132 00:05:00,199 --> 00:05:02,520 would find out what those leaders were doing 133 00:05:02,520 --> 00:05:04,460 to create that type of a response 134 00:05:04,920 --> 00:05:05,900 in their organization. 135 00:05:06,394 --> 00:05:07,675 And so Yeah. That's why I call it. 136 00:05:07,675 --> 00:05:09,115 And as I read through the book, I 137 00:05:09,115 --> 00:05:11,915 just so much appreciated the parallels I saw 138 00:05:11,915 --> 00:05:13,435 from you know, obviously, you're right in the 139 00:05:13,435 --> 00:05:16,074 context of, you know, business organizations or, you 140 00:05:16,074 --> 00:05:18,314 know, organizations in general, but there's so many 141 00:05:18,314 --> 00:05:20,714 parallels to church organization. And and it's interesting. 142 00:05:20,714 --> 00:05:21,995 We talked a little bit about this before 143 00:05:21,995 --> 00:05:24,370 we hit record of of the dynamic in 144 00:05:24,370 --> 00:05:25,029 the church, 145 00:05:25,330 --> 00:05:27,569 in our church, as far as loving your 146 00:05:27,569 --> 00:05:30,210 ward. Right? And there's there's moments, and I'm 147 00:05:30,210 --> 00:05:32,310 moving into a ward right now. And and, 148 00:05:32,370 --> 00:05:33,730 you know, there's and I've been in other 149 00:05:33,730 --> 00:05:35,330 wards. I haven't felt it from this ward. 150 00:05:35,330 --> 00:05:36,884 This seems like a great ward. But, you 151 00:05:36,884 --> 00:05:37,965 know, you move into a ward and you 152 00:05:37,965 --> 00:05:39,805 sort of say, how is it how is 153 00:05:39,805 --> 00:05:41,725 it here? Or how's the primary or whatever? 154 00:05:41,725 --> 00:05:43,564 And and maybe you're in a casual setting 155 00:05:43,564 --> 00:05:45,725 and people might say, like, alright. Listen. You 156 00:05:45,725 --> 00:05:47,805 know, it's great that, you know, the primary 157 00:05:47,805 --> 00:05:50,705 presidency struggles or whatever and or, you know, 158 00:05:50,764 --> 00:05:53,080 whatever the the issue is. And so but 159 00:05:53,080 --> 00:05:54,920 in our in our church dynamic, it's interesting 160 00:05:54,920 --> 00:05:56,520 because we sort of don't have a choice. 161 00:05:56,520 --> 00:05:58,360 Like a, you know, someone running a business, 162 00:05:58,360 --> 00:06:00,040 it's like, oh, well, we gotta make sure 163 00:06:00,040 --> 00:06:01,400 our people love it here because they can 164 00:06:01,400 --> 00:06:03,240 quit tomorrow and go work somewhere else. Where 165 00:06:03,240 --> 00:06:04,360 in the church, it's sort of like, well, 166 00:06:04,360 --> 00:06:05,639 you live here. You're gonna have to move. 167 00:06:05,639 --> 00:06:06,460 And, unfortunately, 168 00:06:08,574 --> 00:06:10,654 ward. And so but sometimes we take it 169 00:06:10,654 --> 00:06:12,574 for granted that, you know, we're, you know, 170 00:06:12,574 --> 00:06:14,834 I'm a church leader. I'm not experienced. So, 171 00:06:15,134 --> 00:06:17,615 you know, I'll do my best, but you 172 00:06:17,615 --> 00:06:19,889 have to attend here regardless. So, you know, 173 00:06:19,970 --> 00:06:21,730 and so I appreciated some of those parallels. 174 00:06:21,730 --> 00:06:22,850 Do do you see some of these in 175 00:06:22,850 --> 00:06:24,689 in your own experience in the church? Yeah. 176 00:06:24,689 --> 00:06:26,290 Totally. I mean, in even on the business 177 00:06:26,290 --> 00:06:27,490 sense. Like, I would go I would work 178 00:06:27,490 --> 00:06:28,310 with Verizon, 179 00:06:28,689 --> 00:06:30,689 and I would go into one Verizon store, 180 00:06:30,689 --> 00:06:33,115 and it would be amazing. And then I'd 181 00:06:33,115 --> 00:06:36,074 go into another Verizon store literally four blocks 182 00:06:36,074 --> 00:06:38,495 down the street, and their retention was 183 00:06:38,875 --> 00:06:42,095 so low, disengaged employees, people hated their job, 184 00:06:42,154 --> 00:06:44,394 turnover was constant, and you see that in 185 00:06:44,394 --> 00:06:45,915 the church. Right? You have those people where 186 00:06:45,915 --> 00:06:48,120 you're like, man, I just our ward is 187 00:06:48,199 --> 00:06:50,279 so good. Like, I'm in the best ward 188 00:06:50,279 --> 00:06:51,959 that I've ever been in. And then you 189 00:06:51,959 --> 00:06:53,240 you you do have it. It's like, nah. 190 00:06:53,240 --> 00:06:54,919 This ward's okay. It's not like our last 191 00:06:54,919 --> 00:06:57,319 ward. Like, I remember in singles wards. Like, 192 00:06:57,319 --> 00:06:59,479 every singles ward, hour by hour, is in 193 00:06:59,479 --> 00:07:01,240 the same chapel. It's in the same building, 194 00:07:01,240 --> 00:07:03,625 but they all had a different culture. It's 195 00:07:03,625 --> 00:07:04,444 the same gospel, 196 00:07:04,904 --> 00:07:05,805 different culture. 197 00:07:06,264 --> 00:07:07,944 It comes down to leadership. It comes down 198 00:07:07,944 --> 00:07:10,044 to those decisions that the leaders are making 199 00:07:10,665 --> 00:07:13,625 in that chapel, in that ward that, yes, 200 00:07:13,625 --> 00:07:16,185 obviously, we're teaching the same gospel, but there's 201 00:07:16,185 --> 00:07:17,819 more to it than that when we're trying 202 00:07:17,819 --> 00:07:19,980 to create a good culture in our ward. 203 00:07:19,980 --> 00:07:21,259 And that's what I wanna do during these 204 00:07:21,259 --> 00:07:23,500 interviews, maybe explore some of those concepts that 205 00:07:23,500 --> 00:07:25,419 will hopefully push people to to check out 206 00:07:25,419 --> 00:07:26,939 the book. But, you know, what are some 207 00:07:26,939 --> 00:07:28,779 some basic things that people can do to 208 00:07:28,779 --> 00:07:29,279 start 209 00:07:29,740 --> 00:07:32,060 doing things differently so that people begin to 210 00:07:32,060 --> 00:07:33,715 say, you know, this is this is where 211 00:07:33,715 --> 00:07:35,475 I wanna be, you know, because there's this 212 00:07:35,475 --> 00:07:37,475 quote in in, you put in the book, 213 00:07:37,475 --> 00:07:39,714 says reality is if your people can't grow 214 00:07:39,714 --> 00:07:41,714 where they are, they will leave and grow 215 00:07:41,714 --> 00:07:44,355 somewhere else. And, again, that doesn't mean that 216 00:07:44,355 --> 00:07:45,875 they'll leave the ward and go somewhere else, 217 00:07:45,875 --> 00:07:48,300 but they may leave mentally, you know, or 218 00:07:48,300 --> 00:07:50,539 they may leave culturally and say, I I 219 00:07:50,539 --> 00:07:53,180 show up for sacrament, but I'm not engaging 220 00:07:53,180 --> 00:07:54,939 here in the ward. Right? I guarantee you 221 00:07:54,939 --> 00:07:56,459 right now, Kurt, there are so many members 222 00:07:56,459 --> 00:07:58,539 of the church that, unfortunately and maybe this 223 00:07:58,539 --> 00:08:00,060 could just be a bad perception. This is 224 00:08:00,060 --> 00:08:01,935 not research. This is just my own, like, 225 00:08:02,334 --> 00:08:04,254 observations of where I'm at right now in 226 00:08:04,254 --> 00:08:05,935 our stake and in our ward. I think 227 00:08:05,935 --> 00:08:08,415 there's many, many, many members. The only time 228 00:08:08,415 --> 00:08:10,894 that they're really connecting with Christ, they really 229 00:08:10,894 --> 00:08:13,454 are associating with our ward is for that 230 00:08:13,454 --> 00:08:16,115 sixty minutes on Sunday during your your virtual 231 00:08:16,175 --> 00:08:18,629 sacrament meeting. Mhmm. No. That's it? Yeah. That's 232 00:08:18,629 --> 00:08:20,310 it? Like, when when else are we meeting? 233 00:08:20,310 --> 00:08:22,069 What else are we doing? Like, I think 234 00:08:22,069 --> 00:08:24,550 engagement is at a all time low. And, 235 00:08:24,550 --> 00:08:26,470 yes, we have come follow me. Yes. You 236 00:08:26,470 --> 00:08:28,069 need to be doing stuff at home. Yes. 237 00:08:28,069 --> 00:08:30,194 You should still be ministering. But there is 238 00:08:30,194 --> 00:08:33,315 something about us gathering together, having the connection, 239 00:08:33,315 --> 00:08:35,475 seeing your neighbors more than once every six 240 00:08:35,475 --> 00:08:38,115 months that helps to create that. So so 241 00:08:38,115 --> 00:08:39,714 first of all, I we need to call 242 00:08:39,714 --> 00:08:41,634 a spade a spade. It's just hard right 243 00:08:41,634 --> 00:08:43,554 now. Yeah. Like, there's Yeah. Bishops, there's stake 244 00:08:43,554 --> 00:08:44,995 presidents that are listening to this, and they're 245 00:08:44,995 --> 00:08:46,580 like, yeah, dude. I get it. I remember 246 00:08:46,580 --> 00:08:48,419 how it was before, but it's not the 247 00:08:48,419 --> 00:08:50,279 same way right now. And it is just 248 00:08:50,419 --> 00:08:52,259 tough. And I so I think, like, first, 249 00:08:52,259 --> 00:08:54,919 like, admitting that. Like, be okay with realizing 250 00:08:55,220 --> 00:08:56,580 that it's not the way it used to 251 00:08:56,580 --> 00:08:59,159 be, but also be open to the possibilities 252 00:08:59,299 --> 00:09:00,975 that we can change a few things. I 253 00:09:00,975 --> 00:09:02,294 mean and you're right. Like, the quote that 254 00:09:02,294 --> 00:09:04,615 you you talked about, like, millennials, the younger 255 00:09:04,615 --> 00:09:06,695 generation, they can go to Google. Like, why 256 00:09:06,695 --> 00:09:09,014 should they go to virtual church? Why should 257 00:09:09,014 --> 00:09:11,574 they sit in on virtual young men's thing 258 00:09:11,574 --> 00:09:13,254 you're gonna sit there and ask some awkward 259 00:09:13,254 --> 00:09:15,674 questions and hang out and talk about careers? 260 00:09:16,110 --> 00:09:18,509 Like, why? Why would they do that when 261 00:09:18,509 --> 00:09:19,870 they can go and just get the answers 262 00:09:19,870 --> 00:09:21,549 on Google? So the point, I guess, I'm 263 00:09:21,549 --> 00:09:23,309 trying to make first off is that everybody 264 00:09:23,309 --> 00:09:25,070 right now, whether you're in the church or 265 00:09:25,070 --> 00:09:27,710 in an organization, most people are asking that 266 00:09:27,710 --> 00:09:29,710 community, let me know when it gets to 267 00:09:29,710 --> 00:09:31,945 the part about me. And some leaders hear 268 00:09:31,945 --> 00:09:34,044 that and they go, well, those entitled little, 269 00:09:34,544 --> 00:09:35,044 you 270 00:09:35,544 --> 00:09:37,384 know, bad. But it's not so much about 271 00:09:37,384 --> 00:09:40,024 entitlement as it is about good business, right, 272 00:09:40,024 --> 00:09:42,745 about bringing the spirit into our wards, bringing 273 00:09:42,745 --> 00:09:43,245 community 274 00:09:43,625 --> 00:09:45,945 into our wards, bringing a place where people 275 00:09:45,945 --> 00:09:48,050 have a friend, Right? Where they're seen, they're 276 00:09:48,050 --> 00:09:49,429 heard, they're understood. 277 00:09:49,889 --> 00:09:51,490 And so I think, you know, just that 278 00:09:51,490 --> 00:09:54,529 simple perspective shift when we realize that, okay, 279 00:09:54,529 --> 00:09:55,970 it's easy to say, like, this is the 280 00:09:55,970 --> 00:09:57,490 gospel. We have the gospel. We have the 281 00:09:57,490 --> 00:10:00,290 eternal salvation, the principles, the ordinances, the keys. 282 00:10:00,290 --> 00:10:01,809 Why wouldn't you come and be a part 283 00:10:01,809 --> 00:10:04,034 of that? But also remembering, okay. Well, I 284 00:10:04,034 --> 00:10:05,875 need to capture your heart. I still need 285 00:10:05,875 --> 00:10:07,475 to make sure you have a friend. I 286 00:10:07,475 --> 00:10:08,914 still need to make sure that the the 287 00:10:08,914 --> 00:10:12,355 soft skills, the intangibles are being focused on. 288 00:10:12,355 --> 00:10:14,434 My family, we got COVID. We had it 289 00:10:14,434 --> 00:10:14,934 for, 290 00:10:15,269 --> 00:10:16,710 we obviously we did this whole ten day 291 00:10:16,710 --> 00:10:19,529 quarantine thing. It killed me. It floored me. 292 00:10:19,590 --> 00:10:22,250 And the thing I remember the most is 293 00:10:22,550 --> 00:10:24,570 not being quarantined, not binging Netflix. 294 00:10:24,950 --> 00:10:28,195 I remember president Budge, my stake president, picking 295 00:10:28,195 --> 00:10:30,195 up the phone. K? Doesn't a phone sound 296 00:10:30,195 --> 00:10:31,495 so 02/2018? 297 00:10:32,434 --> 00:10:34,754 Like, what? A phone? Like, he didn't Zoom 298 00:10:34,754 --> 00:10:36,834 call me. He he didn't text me. He 299 00:10:36,834 --> 00:10:38,134 didn't send me an email 300 00:10:38,514 --> 00:10:40,674 in the on LDS tools. He didn't no. 301 00:10:40,674 --> 00:10:42,870 He called me, and he said, hey. Listen. 302 00:10:42,870 --> 00:10:44,709 I'm not calling to talk about I counsel 303 00:10:44,709 --> 00:10:46,470 stuff. I'm not talking to I I just 304 00:10:46,470 --> 00:10:48,149 wanna know how you're doing. I heard you 305 00:10:48,149 --> 00:10:49,509 and the family are struggling. I know you 306 00:10:49,509 --> 00:10:51,110 had a little baby in the NICU. What 307 00:10:51,110 --> 00:10:52,549 do you need? What do you need? How 308 00:10:52,549 --> 00:10:54,389 can we help you? We are here to 309 00:10:54,389 --> 00:10:56,754 help you. That's the moment I remember. That's 310 00:10:56,754 --> 00:10:58,595 the moment I treasure, and I will not 311 00:10:58,595 --> 00:11:00,835 forget that. And, yeah, he runs really great 312 00:11:00,835 --> 00:11:03,894 meetings. Yes. We have really awesome state conference 313 00:11:04,274 --> 00:11:07,075 get togethers, and, yes, our missionary work is 314 00:11:07,075 --> 00:11:09,154 doing awesome. But I remember when he got 315 00:11:09,154 --> 00:11:10,940 to the part about me. And did that 316 00:11:10,940 --> 00:11:13,820 take him time? Yes. Did it take some 317 00:11:13,820 --> 00:11:15,899 effort out of his workday and the busy 318 00:11:15,899 --> 00:11:18,160 schedule that he already has? Yes. 319 00:11:18,540 --> 00:11:20,700 But it was a moment that I think 320 00:11:20,700 --> 00:11:22,605 I have seen time and time again that 321 00:11:22,605 --> 00:11:24,205 when great leaders do that, when they create 322 00:11:24,205 --> 00:11:26,304 those little moments of connection, the intangibles, 323 00:11:26,764 --> 00:11:28,125 and they get to the part about their 324 00:11:28,125 --> 00:11:31,245 members, it builds a stronger culture. It builds 325 00:11:31,245 --> 00:11:33,485 loyalty. We get to the people, not just 326 00:11:33,485 --> 00:11:35,660 about the gospel. It's the people within the 327 00:11:35,660 --> 00:11:37,419 gospel that I think makes it such a 328 00:11:37,419 --> 00:11:39,740 beautiful thing. Yeah. And and I noticed that 329 00:11:39,740 --> 00:11:41,500 one of the anchoring principles of your book 330 00:11:41,500 --> 00:11:43,820 is this concept of connection. Like, people really 331 00:11:43,820 --> 00:11:46,299 need a connection there, a personal connection, a 332 00:11:46,299 --> 00:11:48,299 real connection. Right? And so, you know, getting 333 00:11:48,299 --> 00:11:50,304 to the part about them, right, or the 334 00:11:50,304 --> 00:11:52,004 person that's that's in your, 335 00:11:52,784 --> 00:11:55,825 ward, quorum, organization, whatever it is, like, that's 336 00:11:55,985 --> 00:11:57,664 I mean, it's easier said than done. Like, 337 00:11:57,664 --> 00:11:59,745 where where would you tell people to start? 338 00:11:59,745 --> 00:12:01,825 Like, leaders, where could they start to really 339 00:12:01,825 --> 00:12:03,629 make it a part make it about them? 340 00:12:03,870 --> 00:12:05,789 Because it goes, no. No. No, Chris. It's 341 00:12:05,789 --> 00:12:07,629 it's about Jesus. Alright? We gotta make it 342 00:12:07,629 --> 00:12:10,269 about Jesus. Yeah. Yeah. I think sometimes, like, 343 00:12:10,269 --> 00:12:11,549 as leaders, we stand in front of a 344 00:12:11,549 --> 00:12:13,070 fireplace and we say, give me heat, then 345 00:12:13,070 --> 00:12:14,750 I'll give you wood. Like, we we kinda 346 00:12:14,750 --> 00:12:15,950 go, well, don't you know that we have 347 00:12:15,950 --> 00:12:17,950 the ordinances and the same principles? Like, why 348 00:12:17,950 --> 00:12:19,634 would you not come? Come to church. That's 349 00:12:19,634 --> 00:12:21,554 so that's so weird. When, again, it's like 350 00:12:21,554 --> 00:12:23,475 giving people a reason to because, yes, it 351 00:12:23,475 --> 00:12:24,295 is a community. 352 00:12:24,754 --> 00:12:26,595 That's like like, I don't know. I I 353 00:12:26,595 --> 00:12:28,514 speak to kids a lot. And sometimes people 354 00:12:28,514 --> 00:12:30,434 think it's weird that, like, I start out 355 00:12:30,434 --> 00:12:32,195 funny or I start out with some humor, 356 00:12:32,195 --> 00:12:33,315 and they're like, well, why don't you just 357 00:12:33,315 --> 00:12:34,934 go in and start talking about the gospel? 358 00:12:35,090 --> 00:12:36,870 It's like, I've gotta open up that window. 359 00:12:37,090 --> 00:12:38,450 I have to give them a reason to 360 00:12:38,450 --> 00:12:40,850 connect with me. Then I can influence. Then 361 00:12:40,850 --> 00:12:42,690 we can talk about Jesus. Then we can 362 00:12:42,690 --> 00:12:45,009 talk about gospel. But, again, it's getting to 363 00:12:45,009 --> 00:12:46,929 the part about them. So I think, obviously, 364 00:12:46,929 --> 00:12:49,169 there's your obvious first answers of, you know, 365 00:12:49,169 --> 00:12:50,470 going to your ward council. 366 00:12:51,115 --> 00:12:53,595 A lot of churches, wards, stakes are doing 367 00:12:53,595 --> 00:12:56,075 surveys right now. They're asking their people, you 368 00:12:56,075 --> 00:12:57,595 know, are you having come follow me at 369 00:12:57,595 --> 00:13:00,475 home? How is your virtual sacrament meetings? You 370 00:13:00,475 --> 00:13:01,995 know, what would you like to see more 371 00:13:01,995 --> 00:13:03,995 from us? Like, those are some very obvious 372 00:13:03,995 --> 00:13:06,330 things. You know, picking up the phone. Right? 373 00:13:06,570 --> 00:13:08,410 In their ward councils, who are the three 374 00:13:08,410 --> 00:13:10,649 people that we're the most worried about? Which 375 00:13:10,649 --> 00:13:12,809 families? And then pick up the phone and 376 00:13:12,809 --> 00:13:14,970 call them. You know? And if if social 377 00:13:14,970 --> 00:13:16,410 distancing right now, I know it's a little 378 00:13:16,410 --> 00:13:17,929 bit of a weird time, but, you know, 379 00:13:17,929 --> 00:13:19,370 maybe it's not just knocking on the door 380 00:13:19,370 --> 00:13:20,410 and say, hey. Can we come in and 381 00:13:20,410 --> 00:13:21,745 talk and see how you're doing? But drop 382 00:13:21,745 --> 00:13:23,904 off some cookies. You know? Write a note. 383 00:13:23,904 --> 00:13:25,985 Those little things, I think, go a long 384 00:13:25,985 --> 00:13:28,144 ways. And, again, we're in a weird time, 385 00:13:28,144 --> 00:13:29,665 so there's only so much that we can 386 00:13:29,665 --> 00:13:32,384 do, but those little efforts matter. Yeah. And 387 00:13:32,384 --> 00:13:33,665 and I love that as you talk about 388 00:13:33,665 --> 00:13:34,960 in the book is, you know, in order 389 00:13:34,960 --> 00:13:36,320 to get to the connection part, you sort 390 00:13:36,320 --> 00:13:37,759 of have to step back and take an 391 00:13:37,759 --> 00:13:38,259 assessment. 392 00:13:38,720 --> 00:13:40,160 You said said in the book, if you 393 00:13:40,160 --> 00:13:42,480 don't know why your people are leaving, you 394 00:13:42,480 --> 00:13:44,320 won't know what you need to change to 395 00:13:44,320 --> 00:13:46,320 entice them to stay to stay. Now, obviously, 396 00:13:46,320 --> 00:13:47,985 you're tying in the context of, like, a 397 00:13:48,225 --> 00:13:50,544 business organization and but there are people that 398 00:13:50,544 --> 00:13:53,184 leave the church and sometimes you think, Like, 399 00:13:53,184 --> 00:13:54,704 I don't get it. Right? You just mentioned, 400 00:13:54,704 --> 00:13:56,144 like, we have all the we got the 401 00:13:56,144 --> 00:13:57,825 keys. We have the restored gospel. I mean, 402 00:13:57,825 --> 00:13:59,825 this is why would they leave? Right? And 403 00:13:59,825 --> 00:14:02,360 so to really understand how to build connection, 404 00:14:02,419 --> 00:14:04,339 you have to step back and ask yourself 405 00:14:04,339 --> 00:14:07,220 some tough questions to assess your organization. You 406 00:14:07,220 --> 00:14:08,659 know, what is it you offer to your 407 00:14:08,659 --> 00:14:10,899 organization? So anything you'd add to that as 408 00:14:10,899 --> 00:14:13,379 far as assessing your organization so you know 409 00:14:13,379 --> 00:14:15,379 where to begin to to develop that connection 410 00:14:15,379 --> 00:14:17,404 or or to work. I think sometimes, like, 411 00:14:17,404 --> 00:14:19,325 as leaders and especially leadership in the church, 412 00:14:19,325 --> 00:14:20,605 it's kinda like the age old adage of, 413 00:14:20,605 --> 00:14:22,044 like, if you feed a man a fish, 414 00:14:22,044 --> 00:14:23,485 then you feed him for a day. Mhmm. 415 00:14:23,485 --> 00:14:24,845 But if you can teach him, if you 416 00:14:24,845 --> 00:14:26,285 teach the man to fish, then you feed 417 00:14:26,285 --> 00:14:28,044 him for a lifetime. Every time I hear 418 00:14:28,044 --> 00:14:29,804 that, I go, who said the guy wanted 419 00:14:29,804 --> 00:14:30,465 a fish? 420 00:14:31,529 --> 00:14:33,210 Who said the guy wanted a fish? Like, 421 00:14:33,210 --> 00:14:34,570 I'm not really a fish guy. I don't 422 00:14:34,570 --> 00:14:36,570 like fish. But the the principle is is, 423 00:14:36,570 --> 00:14:39,129 again, asking people. Right? And, again, in revel 424 00:14:39,370 --> 00:14:42,009 in, like, revelation and church and you you 425 00:14:42,009 --> 00:14:44,429 have the keys and you are being guided. 426 00:14:44,855 --> 00:14:46,934 But, again, remember, we have to get buy 427 00:14:46,934 --> 00:14:49,254 in from the individuals that we're guiding. Yes. 428 00:14:49,254 --> 00:14:51,995 You have revelation, and you have the opportunity 429 00:14:52,134 --> 00:14:52,954 to to be 430 00:14:53,495 --> 00:14:55,495 given that, which is great. But, again, it's 431 00:14:55,495 --> 00:14:57,735 it's helping it's opening up the window for 432 00:14:57,735 --> 00:14:58,475 that to happen. 433 00:14:59,070 --> 00:14:59,809 I had a 434 00:15:00,430 --> 00:15:02,830 a bishop that he just drive missionary work, 435 00:15:02,830 --> 00:15:03,790 you know, and that was a lot of 436 00:15:03,790 --> 00:15:05,710 the stakes agenda. You gotta drive missionary work, 437 00:15:05,710 --> 00:15:08,350 missionary work, missionary work, missionary work. What the 438 00:15:08,350 --> 00:15:10,930 members really wanted was award activity. 439 00:15:11,375 --> 00:15:13,534 They just wanted award activity, and they hadn't 440 00:15:13,534 --> 00:15:16,095 planned an activity forever. And so it it's, 441 00:15:16,095 --> 00:15:17,855 again, it's it's taking a minute to go, 442 00:15:17,855 --> 00:15:19,615 okay. I know there's, like, the vision of 443 00:15:19,615 --> 00:15:21,375 what I want, but also consider what the 444 00:15:21,375 --> 00:15:23,054 people want. And that's where the word councils 445 00:15:23,054 --> 00:15:24,975 come in, where you do more listening than 446 00:15:24,975 --> 00:15:25,794 you do talking. 447 00:15:26,240 --> 00:15:28,480 And I think that pays that pays off. 448 00:15:28,480 --> 00:15:30,720 Yeah. Yeah. You know, there's this interesting dynamic 449 00:15:30,720 --> 00:15:32,799 in the church, which is incredible and and 450 00:15:32,799 --> 00:15:35,279 a wonderful blessing as that is, you know, 451 00:15:35,279 --> 00:15:37,519 many leaders giving keys or we're functioning under 452 00:15:37,519 --> 00:15:39,440 keys to receive inspiration to know how to 453 00:15:39,440 --> 00:15:41,904 move forward. And sometimes there's that bishop or 454 00:15:41,904 --> 00:15:44,065 someone who says it's missionary work. Like, I'm 455 00:15:44,065 --> 00:15:46,144 going to plant my flag in missionary work, 456 00:15:46,144 --> 00:15:47,585 and that's where I'm taking the ward, you 457 00:15:47,585 --> 00:15:50,004 know, and and you get momentum. You're excited, 458 00:15:50,304 --> 00:15:52,065 but you never ask the ward like, well, 459 00:15:52,065 --> 00:15:53,105 do you want to be a part of 460 00:15:53,105 --> 00:15:55,350 missionary work? So maybe some will think, I 461 00:15:55,350 --> 00:15:57,190 don't necessarily wanna go that direction. Like, I'm 462 00:15:57,190 --> 00:15:58,629 busy with other things that are taking me 463 00:15:58,629 --> 00:16:00,549 a different direction. Right? And so that doesn't 464 00:16:00,549 --> 00:16:02,549 mean you have to not do missionary work, 465 00:16:02,549 --> 00:16:05,049 but you have to reconcile that gap between 466 00:16:05,269 --> 00:16:06,870 where you wanna take the ward and what 467 00:16:06,870 --> 00:16:09,110 they want. Because if you take them somewhere 468 00:16:09,110 --> 00:16:10,549 they don't wanna go, it's gonna be a 469 00:16:10,549 --> 00:16:11,554 long drag, 470 00:16:11,934 --> 00:16:14,115 long haul. Right? There was always clear distinctions 471 00:16:14,254 --> 00:16:14,754 between 472 00:16:15,134 --> 00:16:18,754 leadership, like traditional leadership versus mentorship. 473 00:16:19,134 --> 00:16:20,995 Mhmm. So for example, like when an employee 474 00:16:21,214 --> 00:16:23,955 hated their job, they talked about the manager. 475 00:16:24,339 --> 00:16:26,899 But when an employee loved their job, they 476 00:16:26,899 --> 00:16:29,139 talked about the mentor. And the same thing, 477 00:16:29,139 --> 00:16:30,419 I think, happens in the church. Like, I 478 00:16:30,419 --> 00:16:32,039 look back at some of the most influential 479 00:16:32,179 --> 00:16:35,240 leaders in my life, relief society presidents, bishops, 480 00:16:35,539 --> 00:16:38,919 mission presidents, stake presidents, even elders quorum teachers, 481 00:16:39,225 --> 00:16:41,144 primary teachers. Like, people that really made a 482 00:16:41,144 --> 00:16:43,784 difference in my life, they were really mentors 483 00:16:43,784 --> 00:16:46,024 more than they were leaders. And sometimes that 484 00:16:46,024 --> 00:16:48,584 traditional leadership view of you plant the flag. 485 00:16:48,584 --> 00:16:51,084 Right? You are the leader. What's the vision? 486 00:16:51,144 --> 00:16:52,950 Where are you going to take the ship? 487 00:16:53,110 --> 00:16:53,929 Where mentorship is about 488 00:16:54,629 --> 00:16:56,470 what are you doing for the people on 489 00:16:56,470 --> 00:16:57,990 the ship? How are you taking care of 490 00:16:57,990 --> 00:16:59,269 the people on the ship? How are you 491 00:16:59,269 --> 00:17:00,790 getting to the part about them? How are 492 00:17:00,790 --> 00:17:03,910 you connecting individuals to the savior, not just 493 00:17:03,910 --> 00:17:05,835 the ward as a whole? And so it 494 00:17:05,835 --> 00:17:07,615 was really beautiful to see 495 00:17:07,914 --> 00:17:09,914 when people would talk about that because nobody 496 00:17:09,914 --> 00:17:12,234 really talked about the leader. I love our 497 00:17:12,554 --> 00:17:14,474 I mean, our CEO's vision for the year 498 00:17:14,474 --> 00:17:16,335 is amazing. That's why I said 499 00:17:16,794 --> 00:17:18,815 nobody said that. Nobody 500 00:17:19,115 --> 00:17:20,970 said that. What they talked about is the 501 00:17:20,970 --> 00:17:23,049 time when the manager, you know, sent flowers 502 00:17:23,049 --> 00:17:24,650 to their wife when they were sick. What 503 00:17:24,650 --> 00:17:25,930 they talked about was when that was the 504 00:17:25,930 --> 00:17:27,609 manager sat down and said, hey. Where do 505 00:17:27,609 --> 00:17:28,650 you wanna go? And how can I get 506 00:17:28,730 --> 00:17:30,330 help you get there? I appreciate what you're 507 00:17:30,330 --> 00:17:31,769 doing. Let's give you a little bit of 508 00:17:31,769 --> 00:17:33,130 a raise. Let's help you get where you 509 00:17:33,130 --> 00:17:35,544 wanna go. So our manager took time to 510 00:17:35,544 --> 00:17:38,184 connect. Right? The phone calls, the little things. 511 00:17:38,184 --> 00:17:40,265 And, again, we sometimes write it off because 512 00:17:40,265 --> 00:17:42,444 it's a soft skill or it's an intangible. 513 00:17:42,825 --> 00:17:43,964 But to your people, 514 00:17:44,265 --> 00:17:46,345 that is the thing that they remember. That 515 00:17:46,345 --> 00:17:48,299 is the thing that they talk about. Yeah. 516 00:17:48,299 --> 00:17:49,740 You know, there's sort of this, like, push 517 00:17:49,740 --> 00:17:51,419 and pull dynamic where you sort of have 518 00:17:51,419 --> 00:17:52,720 to walk into their worlds 519 00:17:53,179 --> 00:17:55,099 so that you can get them to walk 520 00:17:55,099 --> 00:17:57,359 into your vision. Right? Like, if you don't 521 00:17:57,579 --> 00:18:00,055 truly understand them because it's not like you 522 00:18:00,055 --> 00:18:01,654 know, I sort of give the example earlier. 523 00:18:01,654 --> 00:18:02,855 I don't think people are sitting at home 524 00:18:02,855 --> 00:18:04,535 like, I don't like I'm not doing missionary 525 00:18:04,535 --> 00:18:06,535 work. It's not my thing or whatever. But 526 00:18:06,535 --> 00:18:08,134 it's more of like, you know what? That's 527 00:18:08,134 --> 00:18:10,134 great that that leader has that vision and 528 00:18:10,134 --> 00:18:11,815 wants to take the word in that direction 529 00:18:11,815 --> 00:18:14,500 or the core, but he's not once tried 530 00:18:14,559 --> 00:18:16,559 to come and engage with me or try 531 00:18:16,559 --> 00:18:18,500 and understand my wants and needs. 532 00:18:19,200 --> 00:18:21,839 And even if and once that leader does 533 00:18:21,839 --> 00:18:22,659 that, then 534 00:18:23,200 --> 00:18:25,599 they they'll march into any any war with 535 00:18:25,599 --> 00:18:27,565 them. Right? Like, they've won them over. They 536 00:18:27,565 --> 00:18:29,164 see the trust. They're like, great. You know 537 00:18:29,164 --> 00:18:31,644 me. You see me. You understand me. Let's 538 00:18:31,644 --> 00:18:33,724 go. Yeah. There's four types of bishops. And 539 00:18:33,724 --> 00:18:34,924 and we even saw, you know, four types 540 00:18:34,924 --> 00:18:36,764 of leaders, four types of managers, whatever you 541 00:18:36,764 --> 00:18:38,444 wanna call them. Four types of elders, quorum 542 00:18:38,444 --> 00:18:40,204 president, relief society president. You have you have 543 00:18:40,204 --> 00:18:41,900 the bishop that's that's removed, or you have 544 00:18:41,900 --> 00:18:44,380 the relief society president that's removed. She's been 545 00:18:44,380 --> 00:18:45,980 in the calling for two years, and she's 546 00:18:45,980 --> 00:18:46,880 just done. 547 00:18:47,900 --> 00:18:50,220 No one likes standards, like, ministering, like, does 548 00:18:50,220 --> 00:18:52,779 not report the numbers. Just it it's she's 549 00:18:52,779 --> 00:18:55,365 busy raising seven children at home. Like, she's 550 00:18:55,365 --> 00:18:56,725 just not doing that. Right? And then on 551 00:18:56,725 --> 00:18:58,965 the connection side, she has no time, and 552 00:18:58,965 --> 00:19:01,525 so she's just she's removed. And then second, 553 00:19:01,525 --> 00:19:02,184 you find, 554 00:19:02,485 --> 00:19:04,245 you know, the buddy. You have the the, 555 00:19:04,245 --> 00:19:05,924 you know, the really good bishops that are 556 00:19:05,924 --> 00:19:08,005 really good at being friends with people, but 557 00:19:08,005 --> 00:19:09,899 then the ad the admin side of the 558 00:19:09,899 --> 00:19:12,059 church is a mess. You know, the standards, 559 00:19:12,059 --> 00:19:14,379 the development, growing people, you know, even holding 560 00:19:14,379 --> 00:19:17,019 people accountable to some part. Yeah. Elder storm's 561 00:19:17,019 --> 00:19:19,339 drowning because the bishop's not helping to crack 562 00:19:19,339 --> 00:19:21,419 the whip to help people get where they 563 00:19:21,419 --> 00:19:22,460 need to be or do what they need 564 00:19:22,460 --> 00:19:23,740 to do or whatever. Like, they're low on 565 00:19:23,740 --> 00:19:25,724 standards. So that creates a little sense of 566 00:19:25,724 --> 00:19:27,724 entitlement. That's where you have, like, the relief 567 00:19:27,724 --> 00:19:29,644 society president is more of the bishop than 568 00:19:29,644 --> 00:19:31,805 the bishop is, or you have the the 569 00:19:31,805 --> 00:19:34,445 young women's president that is is running the 570 00:19:34,445 --> 00:19:36,365 show more than anybody else because I I 571 00:19:36,365 --> 00:19:38,789 don't know. It's that you're low on standards, 572 00:19:38,789 --> 00:19:40,549 high on connections, so there's a little sense 573 00:19:40,549 --> 00:19:42,630 of entitlement that cap that comes with that. 574 00:19:42,630 --> 00:19:44,710 And then third So this is like the 575 00:19:44,710 --> 00:19:47,450 the the quadrant you're explaining. Right? Yeah. Totally. 576 00:19:47,669 --> 00:19:49,450 On one side, there's it's high standards, 577 00:19:49,964 --> 00:19:51,884 high accountability, and on the other side, it's 578 00:19:51,884 --> 00:19:53,724 high love. Right? Yeah. High Or low love. 579 00:19:53,804 --> 00:19:56,125 Empathy. Yeah. Yeah. Getting part about the people. 580 00:19:56,125 --> 00:19:57,565 And then you the third one is the 581 00:19:57,565 --> 00:19:58,065 controller. 582 00:19:58,365 --> 00:20:00,384 Like, they're all about the gospel, the doctrine. 583 00:20:00,525 --> 00:20:01,884 I'm not here to be your friend. Like, 584 00:20:01,884 --> 00:20:03,244 this is the way Jesus wants you to 585 00:20:03,244 --> 00:20:05,660 live. So do that. Be perfect. Right? It's 586 00:20:05,660 --> 00:20:09,580 all about development. It's it's like obedience, 100% 587 00:20:09,580 --> 00:20:11,900 obedience. We are exactly obedient. Right? There's no 588 00:20:11,900 --> 00:20:12,400 leeway. 589 00:20:12,700 --> 00:20:14,779 There's no, there's no real room for connection. 590 00:20:14,779 --> 00:20:16,940 So then that creates rebellion. Right? We're throwing 591 00:20:16,940 --> 00:20:19,194 the book at people instead of remembering that 592 00:20:19,194 --> 00:20:20,474 they're people. How do we get to their 593 00:20:20,474 --> 00:20:22,974 heart? And then four, it was that mentor 594 00:20:23,355 --> 00:20:26,714 manager, that mentor relief society president, that mentor 595 00:20:26,714 --> 00:20:28,875 bishop. They were high on standards, but they 596 00:20:28,875 --> 00:20:30,335 were equally high on connection. 597 00:20:30,679 --> 00:20:33,179 And that created respect. That was the beautiful 598 00:20:33,240 --> 00:20:33,740 formula 599 00:20:34,119 --> 00:20:35,980 that really created the opportunity 600 00:20:36,279 --> 00:20:37,179 to be influential 601 00:20:37,480 --> 00:20:39,960 in people's lives. Yeah. And so it's really 602 00:20:39,960 --> 00:20:41,960 that balance of because especially in the church, 603 00:20:41,960 --> 00:20:43,960 we're in a volunteer organization. And so it's 604 00:20:43,960 --> 00:20:45,954 like, I don't want to push people too 605 00:20:45,954 --> 00:20:48,034 hard. They're just volunteering and they've got other 606 00:20:48,275 --> 00:20:50,355 they got families, they got jobs. And so 607 00:20:50,355 --> 00:20:52,034 I'm going to just hold back. And then 608 00:20:52,034 --> 00:20:54,115 you sort of turn into that leader who's 609 00:20:54,115 --> 00:20:56,434 like really nice and like but can't hold 610 00:20:56,434 --> 00:20:58,434 anybody accountable because he feels like he'll lose 611 00:20:58,434 --> 00:21:00,289 them if they hold them if they get 612 00:21:00,289 --> 00:21:02,210 held accountable. And so it's That's right. It's 613 00:21:02,210 --> 00:21:04,130 a lot of love, but it's like, oh, 614 00:21:04,130 --> 00:21:05,809 you didn't do that for the fourth time 615 00:21:05,809 --> 00:21:07,650 I asked you. Okay. Hey. No problem. You 616 00:21:07,650 --> 00:21:09,570 know? Let's give it another go this week. 617 00:21:09,570 --> 00:21:12,744 Right? Yes. And nothing ever happens. Yeah. Yeah. 618 00:21:12,744 --> 00:21:14,904 Yeah. But and you remember. Right? You can 619 00:21:14,904 --> 00:21:17,384 look back in your your church life. You 620 00:21:17,384 --> 00:21:20,105 remember the really awesome bishops. You remember the 621 00:21:20,105 --> 00:21:21,724 great Relief Society presidents, 622 00:21:22,025 --> 00:21:24,025 the great my my man, the young men's 623 00:21:24,025 --> 00:21:26,079 leaders that I had where, you know, if 624 00:21:26,079 --> 00:21:27,759 I was later, I wasn't getting somewhere or 625 00:21:27,759 --> 00:21:29,039 I need like, they would crack the whip 626 00:21:29,039 --> 00:21:30,480 on me. They'd be like, come on, Pulver. 627 00:21:30,480 --> 00:21:31,380 What's your deal? 628 00:21:31,839 --> 00:21:33,299 Also loved me. 629 00:21:33,599 --> 00:21:34,799 Make sure that I would I don't know. 630 00:21:34,799 --> 00:21:36,799 It was just Like, because you can't go 631 00:21:36,799 --> 00:21:39,855 there unless you've established that foundation. Exactly. Because 632 00:21:39,855 --> 00:21:41,855 if you do, then they'll they'll just rebel. 633 00:21:41,855 --> 00:21:43,855 Right? You have to build relationships so strong 634 00:21:43,855 --> 00:21:45,615 that honesty can exist, but you have to 635 00:21:45,615 --> 00:21:47,454 make those deposits of trust. Right? And that 636 00:21:47,454 --> 00:21:49,615 allows you to withdraw more. But it's like 637 00:21:49,615 --> 00:21:52,015 the bank account principle and Yeah. Yeah. And 638 00:21:52,015 --> 00:21:53,900 that Yeah. Withdrawals and 639 00:21:54,200 --> 00:21:57,100 deposits. Right? Yeah. Always happen in in relationships. 640 00:21:57,559 --> 00:21:59,160 So here here's what I'm I'm picking up 641 00:21:59,160 --> 00:22:00,600 as we go through this because I wanna 642 00:22:00,600 --> 00:22:02,600 make sure people sometimes we throw these principles 643 00:22:02,600 --> 00:22:03,880 around. They sort of get lost in the 644 00:22:03,880 --> 00:22:05,559 principles and they're like, okay. But what does 645 00:22:05,559 --> 00:22:07,340 that what does that mean to me today? 646 00:22:07,804 --> 00:22:09,404 If, you know, from what I learned from 647 00:22:09,404 --> 00:22:10,765 the book, like, the first place I would 648 00:22:10,765 --> 00:22:13,005 start is just that, okay. I'm I need 649 00:22:13,005 --> 00:22:14,924 an assessment of some type. It it doesn't 650 00:22:14,924 --> 00:22:16,444 necessarily have to be a survey. Maybe it 651 00:22:16,444 --> 00:22:18,444 is a survey. Maybe I just we just 652 00:22:18,444 --> 00:22:21,085 get our ward council together and say, okay. 653 00:22:21,085 --> 00:22:24,000 What are you seeing? Like, let's really dig 654 00:22:24,000 --> 00:22:27,039 in here. Let's analyze everything. Our Zoom SACRA 655 00:22:27,039 --> 00:22:28,799 meetings, like, give me your worst. Like, what's 656 00:22:28,799 --> 00:22:30,559 working, what's not. Right? You're just sort of 657 00:22:30,559 --> 00:22:32,960 unpacking everything, assessing everything Brain dump. And and 658 00:22:32,960 --> 00:22:35,140 really, really looking at it. Yes. And then, 659 00:22:35,200 --> 00:22:36,799 again, not that these are in any order, 660 00:22:36,799 --> 00:22:39,555 but then as a leader focusing on that 661 00:22:39,555 --> 00:22:40,055 mentorship 662 00:22:40,515 --> 00:22:42,914 dynamic of saying, okay. Am I just sort 663 00:22:42,914 --> 00:22:45,154 of driving the admin train? Is there more 664 00:22:45,154 --> 00:22:47,234 I could do to connect? You know, the 665 00:22:47,234 --> 00:22:49,075 ministering interviews, how are those going? That's an 666 00:22:49,075 --> 00:22:51,715 opportunity to maybe a mentorship there. How can 667 00:22:51,715 --> 00:22:54,369 I build this foundation of love in order 668 00:22:54,369 --> 00:22:56,690 for them then I can be help hold 669 00:22:56,690 --> 00:22:59,090 people more accountable type thing? So the assessing 670 00:22:59,090 --> 00:23:01,570 part, the mentorship part, and we'll move on 671 00:23:01,570 --> 00:23:03,490 to where would you want where would you 672 00:23:03,490 --> 00:23:05,170 say we should go next as far as, 673 00:23:05,570 --> 00:23:07,535 building these building blocks there? Yeah. I think 674 00:23:07,535 --> 00:23:09,134 one thing to consider, I think that's really 675 00:23:09,134 --> 00:23:11,055 helpful is to you know, do you have 676 00:23:11,055 --> 00:23:12,894 the right people in the right places? You 677 00:23:12,894 --> 00:23:14,414 know? Do you have a young men's president 678 00:23:14,414 --> 00:23:17,214 that's that removed young men's president that you 679 00:23:17,214 --> 00:23:18,595 haven't had a young men's 680 00:23:18,894 --> 00:23:20,974 get together a a meeting for the last 681 00:23:20,974 --> 00:23:21,714 four months? 682 00:23:22,109 --> 00:23:23,890 Like, who do we need to coach out? 683 00:23:24,029 --> 00:23:25,869 Right? Maybe there's a time for a change. 684 00:23:25,869 --> 00:23:27,230 You know, great leaders, they were really good 685 00:23:27,230 --> 00:23:28,750 at putting the right people, right, in the 686 00:23:28,750 --> 00:23:30,589 right positions. But, you know, do and then 687 00:23:30,589 --> 00:23:32,029 do you have someone maybe do you have 688 00:23:32,029 --> 00:23:34,109 a a relief society president or elders quorum? 689 00:23:34,109 --> 00:23:36,015 Then they're the controller, and they are just 690 00:23:36,255 --> 00:23:36,755 driving 691 00:23:37,055 --> 00:23:37,954 people away. 692 00:23:38,255 --> 00:23:39,695 So I think it's it's not so much, 693 00:23:39,695 --> 00:23:40,195 again, 694 00:23:40,575 --> 00:23:43,295 yes, your leadership, your influence, your connection one 695 00:23:43,295 --> 00:23:45,315 on one, but also it's an organization. 696 00:23:45,775 --> 00:23:47,375 So do you have the right people in 697 00:23:47,375 --> 00:23:48,195 the right places? 698 00:23:48,720 --> 00:23:50,559 And this gets really tricky in in in 699 00:23:50,559 --> 00:23:53,279 our tradition because it's like you the the 700 00:23:53,279 --> 00:23:54,880 bench is only so long. You know, the 701 00:23:54,880 --> 00:23:56,759 the neighborhood is only so big or Yeah. 702 00:23:56,880 --> 00:23:59,119 Or the ward is so so big. So 703 00:23:59,119 --> 00:24:01,119 you can't recruit outside the ward. It's like, 704 00:24:01,119 --> 00:24:02,484 well, this is who I got. And and 705 00:24:02,484 --> 00:24:03,704 then there's the 706 00:24:04,085 --> 00:24:05,365 dynamic on top of that of saying, well, 707 00:24:05,365 --> 00:24:07,444 you know, Clint, listen. These are we prayed 708 00:24:07,444 --> 00:24:10,005 about these callings. And though that release study 709 00:24:10,005 --> 00:24:12,325 president is sort of driving people with, you 710 00:24:12,325 --> 00:24:13,544 know, sort of 711 00:24:13,924 --> 00:24:16,085 a a heavy hand, like, that's who's supposed 712 00:24:16,085 --> 00:24:17,365 to be in there. So there's nothing I 713 00:24:17,365 --> 00:24:19,869 can do. Yeah. And I think, again, it's 714 00:24:19,869 --> 00:24:21,789 gonna be it's gonna be it's gonna depend 715 00:24:21,789 --> 00:24:24,769 on the situation. Right? Yeah. And revelation changes. 716 00:24:24,830 --> 00:24:28,029 Situations change. People change. And so I think 717 00:24:28,029 --> 00:24:30,029 it's not you know, obviously, constantly taking it 718 00:24:30,029 --> 00:24:31,710 to the lord, and you're looking at at 719 00:24:31,710 --> 00:24:33,250 what's going on. What are the results? 720 00:24:33,595 --> 00:24:36,795 Because leadership still does matter. So be open 721 00:24:36,795 --> 00:24:39,035 to it. Pray about it. Think, ask. Oh, 722 00:24:39,035 --> 00:24:40,475 this do I need to make a change 723 00:24:40,475 --> 00:24:42,795 here? Yeah. There's one quote I'm looking for 724 00:24:42,795 --> 00:24:43,295 here. 725 00:24:43,755 --> 00:24:46,140 Yeah. So this quote here, finding out what 726 00:24:46,220 --> 00:24:48,380 a potential employee wants to achieve is an 727 00:24:48,380 --> 00:24:50,460 important part of determining whether they're a good 728 00:24:50,460 --> 00:24:53,039 fit for their job. Yeah. And I appreciate 729 00:24:53,099 --> 00:24:54,700 that, you know, in the context of the 730 00:24:54,700 --> 00:24:56,960 church of saying, like, you know, sometimes 731 00:24:57,500 --> 00:24:59,579 we step into a calling simply because we've 732 00:24:59,579 --> 00:25:02,724 been called, but nobody really asked us, do 733 00:25:02,724 --> 00:25:04,644 you want to be here? Do you want 734 00:25:04,644 --> 00:25:07,144 to do it? And I've one controversial 735 00:25:07,445 --> 00:25:10,585 approach I've suggested with callings is sometimes 736 00:25:10,965 --> 00:25:12,965 the traditional ways, you know, you ask somebody 737 00:25:12,965 --> 00:25:14,950 to come in, they come sit in the 738 00:25:14,950 --> 00:25:16,789 the Bishop's office and then the calling is 739 00:25:16,789 --> 00:25:18,230 extended and and this is the first time 740 00:25:18,230 --> 00:25:19,590 they've heard about it and then you're looking 741 00:25:19,590 --> 00:25:21,750 for a yes or no, or mainly you're 742 00:25:21,750 --> 00:25:23,670 just looking for a yes because Yeah. You 743 00:25:23,670 --> 00:25:25,590 know, this isn't we prayed about this and 744 00:25:25,590 --> 00:25:27,295 so you should say yes. But Yep. If 745 00:25:27,295 --> 00:25:28,654 I was to do it again, I would 746 00:25:28,654 --> 00:25:29,154 probably 747 00:25:29,615 --> 00:25:31,615 first call people and say, hey. Listen, brother 748 00:25:31,615 --> 00:25:32,015 Jones. 749 00:25:32,494 --> 00:25:34,335 We we met as a bishopric. And, 750 00:25:34,894 --> 00:25:35,714 we are 751 00:25:36,255 --> 00:25:38,595 we're looking for a new Sunday school teacher, 752 00:25:38,815 --> 00:25:40,255 and we feel like you've been a good 753 00:25:40,255 --> 00:25:41,990 fit for a variety of reasons. We feel 754 00:25:41,990 --> 00:25:43,690 good about it. We've prayed about it. But 755 00:25:43,829 --> 00:25:46,869 would you take the weekend and just ponder 756 00:25:46,869 --> 00:25:48,470 over that? Sit with that for a minute. 757 00:25:48,470 --> 00:25:50,149 Maybe go to the temple, you know, when 758 00:25:50,149 --> 00:25:51,589 when we did that. You know, whatever it 759 00:25:51,589 --> 00:25:54,009 is. Yeah. And then let's meet next Sunday 760 00:25:54,335 --> 00:25:55,694 and just see where we go from here 761 00:25:55,694 --> 00:25:57,375 to see if this is something you really 762 00:25:57,375 --> 00:25:59,615 want to do. Because I may feel inspired 763 00:25:59,615 --> 00:26:01,055 to to go this direction, but if you 764 00:26:01,055 --> 00:26:02,734 don't wanna do it, I think that says 765 00:26:02,734 --> 00:26:05,134 something that that would be worth talking about. 766 00:26:05,134 --> 00:26:07,214 Right? Great opportunity right there to also talk 767 00:26:07,214 --> 00:26:09,315 about the expectations of the calling. 768 00:26:09,750 --> 00:26:11,829 You know? Like, with the relief society present, 769 00:26:11,829 --> 00:26:13,829 there's gonna be a few things that, as 770 00:26:13,829 --> 00:26:15,349 the bishop, I'm gonna expect you to do, 771 00:26:15,349 --> 00:26:16,950 like, that we really are looking for. As 772 00:26:16,950 --> 00:26:18,630 a as a stake, we're gonna really need 773 00:26:18,630 --> 00:26:20,630 you to emphasize this. It's gonna take a 774 00:26:20,630 --> 00:26:22,070 little bit of time. It's gonna take a 775 00:26:22,070 --> 00:26:23,535 little bit more effort. You're gonna have to 776 00:26:23,535 --> 00:26:25,615 work with with with your counselors. You're gonna 777 00:26:25,615 --> 00:26:26,975 have to call two more counselors because we 778 00:26:26,975 --> 00:26:29,295 just released them. Like, giving them a little 779 00:26:29,295 --> 00:26:31,375 taste of what you're wanting. It's you're not 780 00:26:31,375 --> 00:26:33,134 just looking for the yes. You're looking for 781 00:26:33,134 --> 00:26:35,295 a commitment. You're looking for some buy in 782 00:26:35,295 --> 00:26:37,109 there. And be real. Be be real. And 783 00:26:37,109 --> 00:26:39,029 if they say no, then maybe in the 784 00:26:39,029 --> 00:26:42,410 long run, that's that's some some prayers answered. 785 00:26:42,470 --> 00:26:44,630 Right? Yeah. Yeah. Yeah. And I think giving, 786 00:26:44,630 --> 00:26:47,750 like, people that that invitation of saying, where 787 00:26:47,750 --> 00:26:49,609 do you want to be in this organization? 788 00:26:49,830 --> 00:26:51,575 Like, do you love the primary? Do you 789 00:26:51,575 --> 00:26:53,494 love the the youth? And and again, not 790 00:26:53,494 --> 00:26:55,255 that they get to pick their calling, but 791 00:26:55,255 --> 00:26:57,734 it's that's really helpful information for, like, a 792 00:26:57,734 --> 00:27:00,055 bishopric or stake presidency to to consider is, 793 00:27:00,055 --> 00:27:02,215 like, okay. He actually wants could could we 794 00:27:02,215 --> 00:27:03,975 find a place for him in the in 795 00:27:03,975 --> 00:27:06,269 the young men's organization? Because that's something that 796 00:27:06,390 --> 00:27:08,230 there's a passion there, and we could really 797 00:27:08,230 --> 00:27:10,230 use that passion in that organization. And that's 798 00:27:10,230 --> 00:27:12,890 gonna solve so many problems in the future 799 00:27:13,109 --> 00:27:14,630 rather than just saying, well, I feel good 800 00:27:14,630 --> 00:27:16,070 about this name. Let's put him in there. 801 00:27:16,070 --> 00:27:17,830 And then you wonder why he he flakes 802 00:27:17,830 --> 00:27:19,590 out or doesn't show up because he never 803 00:27:19,590 --> 00:27:20,710 wanted to be in there in the first 804 00:27:20,710 --> 00:27:22,784 place. He's just trying to be obedient. Right? 805 00:27:22,784 --> 00:27:24,464 Yeah. And and too, I think that it's 806 00:27:24,464 --> 00:27:26,464 worth saying, like, you know, take inventory of 807 00:27:26,464 --> 00:27:28,544 your current leadership or where people are at 808 00:27:28,544 --> 00:27:30,224 in their callings. And if you got that 809 00:27:30,224 --> 00:27:32,065 couple that's been in the nursery for four 810 00:27:32,065 --> 00:27:32,565 years, 811 00:27:32,944 --> 00:27:35,429 like, because you know, maybe they love it. 812 00:27:35,429 --> 00:27:37,669 Right? Maybe they're just having the time of 813 00:27:37,669 --> 00:27:38,409 their lives, 814 00:27:38,710 --> 00:27:40,710 but maybe they might be open to a 815 00:27:40,710 --> 00:27:41,210 change. 816 00:27:41,589 --> 00:27:43,109 I I think sometimes you get a good 817 00:27:43,109 --> 00:27:45,029 person and a good calling and they're just 818 00:27:45,029 --> 00:27:46,710 killing it, it is easy to keep them 819 00:27:46,710 --> 00:27:48,169 there for the next decade. 820 00:27:48,484 --> 00:27:50,565 But, also, you know, like, be willing to 821 00:27:50,565 --> 00:27:52,884 change it up. It's okay. Change it up. 822 00:27:52,884 --> 00:27:54,404 Yeah. And, again, it goes then you talk 823 00:27:54,484 --> 00:27:56,085 we'll maybe jump into this here in a 824 00:27:56,085 --> 00:27:59,205 second with the, with the status interviews. But 825 00:27:59,205 --> 00:28:00,644 I remember as a bishop, you know, I 826 00:28:00,644 --> 00:28:03,065 was in Inner City Ward. We had four 827 00:28:03,230 --> 00:28:05,630 four senior couples assigned to my ward to 828 00:28:05,630 --> 00:28:07,490 help me with all things temporal 829 00:28:07,789 --> 00:28:10,029 or welfare issues. And I would meet with 830 00:28:10,029 --> 00:28:12,990 them on each couple on a monthly basis. 831 00:28:12,990 --> 00:28:14,910 And the first question I'd always start with 832 00:28:14,910 --> 00:28:18,035 is, are you still enjoying your mission? Because 833 00:28:18,335 --> 00:28:20,894 if they're not enjoying it, like, nothing else 834 00:28:20,894 --> 00:28:22,734 matters in this interview Yes. Or this this 835 00:28:22,734 --> 00:28:25,055 interaction. We have to figure out what you 836 00:28:25,055 --> 00:28:26,654 don't enjoy and see if there's a way 837 00:28:26,654 --> 00:28:28,815 around that or and, you know, maybe and 838 00:28:28,815 --> 00:28:30,420 I never got to this point with these 839 00:28:30,660 --> 00:28:32,660 missionaries, but maybe it gets to a point, 840 00:28:32,660 --> 00:28:34,340 maybe in a calling or you have an 841 00:28:34,340 --> 00:28:36,820 elders' corps president or a youth leader who's 842 00:28:36,820 --> 00:28:39,059 just like, I just I just don't feel 843 00:28:39,059 --> 00:28:40,100 a good fit. You get to a point. 844 00:28:40,100 --> 00:28:41,460 You try different things to say, you know 845 00:28:41,460 --> 00:28:43,220 what? Why don't we find a different place 846 00:28:43,220 --> 00:28:45,220 in the world where you're gonna really enjoy 847 00:28:45,220 --> 00:28:47,024 that or maybe you need a break or 848 00:28:47,024 --> 00:28:49,024 whatever it is. Right? And, again, create an 849 00:28:49,024 --> 00:28:51,424 honest like, an environment where that honesty can 850 00:28:51,424 --> 00:28:52,404 exist because 851 00:28:52,704 --> 00:28:54,944 there's guilt in this church. I don't care 852 00:28:54,944 --> 00:28:56,724 who you are. Anything that deals with Christianity 853 00:28:56,865 --> 00:28:58,980 and striving to be good and and follow 854 00:28:58,980 --> 00:29:01,059 Jesus, you're gonna feel a sense of guilt. 855 00:29:01,059 --> 00:29:02,579 You're gonna feel like you're not always doing 856 00:29:02,579 --> 00:29:04,420 your best. And so, you know, to ask 857 00:29:04,420 --> 00:29:06,339 somebody, you know, are you do you still 858 00:29:06,339 --> 00:29:08,259 enjoy loving your mission? A lot of people 859 00:29:08,259 --> 00:29:10,819 are gonna be like, well, absolutely. I'm serving 860 00:29:10,819 --> 00:29:12,759 the lord. Like, they're gonna give you the 861 00:29:12,984 --> 00:29:15,384 even though they're dying inside. Right? And I 862 00:29:15,384 --> 00:29:16,825 I think, you know, there is a sense 863 00:29:16,825 --> 00:29:18,505 of creating an environment where you're like, hey. 864 00:29:18,505 --> 00:29:20,024 Listen. I just I don't want you to 865 00:29:20,024 --> 00:29:21,865 feel guilty. I don't want you to feel 866 00:29:21,865 --> 00:29:24,105 like you need to give me some canned 867 00:29:24,105 --> 00:29:24,605 answer, 868 00:29:25,240 --> 00:29:27,000 and just create an environment where honesty can 869 00:29:27,000 --> 00:29:29,480 exist. I just I really want to know 870 00:29:29,480 --> 00:29:31,480 because I really want to help you. K? 871 00:29:31,480 --> 00:29:33,240 This is not gonna you're not gonna lose 872 00:29:33,240 --> 00:29:35,640 celestial points for telling me something that's not 873 00:29:35,640 --> 00:29:38,654 a 100%, you know, the perfect answer. I'm 874 00:29:38,654 --> 00:29:40,494 literally just wanting to know your honest truth 875 00:29:40,494 --> 00:29:42,595 on where you're at and what you're feeling. 876 00:29:42,815 --> 00:29:44,255 And I just I just need to know 877 00:29:44,255 --> 00:29:45,855 so I can help you. Right? Like, that 878 00:29:45,855 --> 00:29:47,855 little chain, I I think you would maybe 879 00:29:47,855 --> 00:29:49,615 get a little bit more of an honest 880 00:29:49,615 --> 00:29:52,194 answer that's gonna help you get better results. 881 00:29:52,750 --> 00:29:54,289 Okay. So let's go back to, 882 00:29:55,309 --> 00:29:56,769 talking about sort of these, 883 00:29:57,549 --> 00:29:58,909 you you call them in the book, these 884 00:29:58,909 --> 00:30:00,909 these status interviews, if I if I'm Yeah. 885 00:30:00,909 --> 00:30:02,829 Yeah. Status interviews. Yep. And this there's a 886 00:30:02,829 --> 00:30:04,934 lot of parallels here to ministering interviews, but 887 00:30:05,015 --> 00:30:07,174 I also just remember the power of, you 888 00:30:07,174 --> 00:30:08,855 know, like I mentioned with that those missionary 889 00:30:08,855 --> 00:30:11,434 couples. Like, it didn't matter what was happening, 890 00:30:12,055 --> 00:30:13,815 what they were dealing with, if they're busy 891 00:30:13,815 --> 00:30:15,654 or not. Like, we met once a month. 892 00:30:15,654 --> 00:30:17,835 And there's just this power of a regular 893 00:30:18,299 --> 00:30:20,220 meeting of just sitting down. And a lot 894 00:30:20,220 --> 00:30:22,059 of times, we'd both walk into those meetings 895 00:30:22,059 --> 00:30:22,559 thinking, 896 00:30:22,940 --> 00:30:24,620 I can't think of one thing that we're 897 00:30:24,620 --> 00:30:26,700 gonna actually talk about. Like, nothing's on the 898 00:30:26,700 --> 00:30:29,019 top of my mind. But then we walk 899 00:30:29,019 --> 00:30:30,700 out thirty minutes later, and we talk the 900 00:30:30,700 --> 00:30:32,380 whole time, you know, because there was always 901 00:30:32,380 --> 00:30:34,775 something that came up or concern or something. 902 00:30:34,775 --> 00:30:37,255 And so just this habit of or the 903 00:30:37,255 --> 00:30:39,174 routine of of meeting with people and saying, 904 00:30:39,174 --> 00:30:41,015 okay. How's it going? And then, no. Really, 905 00:30:41,015 --> 00:30:42,615 how like, how's it really going? Are you 906 00:30:42,615 --> 00:30:44,454 enjoying this digging in a little bit? And 907 00:30:44,454 --> 00:30:46,220 that's part of the assessment process, I would 908 00:30:46,220 --> 00:30:47,580 imagine. Yeah. It'll be a lot of information 909 00:30:47,580 --> 00:30:49,500 out of it. And it supports why why 910 00:30:49,500 --> 00:30:50,559 we do ministering. 911 00:30:51,019 --> 00:30:52,960 It's to check-in. It's to 912 00:30:53,420 --> 00:30:54,940 make sure that we have a pulse on 913 00:30:54,940 --> 00:30:57,200 the organization and the people within the organization. 914 00:30:57,740 --> 00:30:59,339 The reason I call it a status interview 915 00:30:59,339 --> 00:31:00,940 is I so I came from the medical 916 00:31:00,940 --> 00:31:01,440 field. 917 00:31:01,845 --> 00:31:04,164 A lot of my background after graduating college, 918 00:31:04,164 --> 00:31:05,845 I was in the OR, and all of 919 00:31:05,845 --> 00:31:07,924 the the the doctors, everyone referred to status. 920 00:31:07,924 --> 00:31:09,444 Right? What's the status of the patient? Give 921 00:31:09,444 --> 00:31:11,684 me a status update. And what they're referring 922 00:31:11,684 --> 00:31:14,085 to is the heart rate, the respiratory rate, 923 00:31:14,085 --> 00:31:15,924 the block the body temperature, and the blood 924 00:31:15,924 --> 00:31:19,109 pressure of the patient because those vitals determine 925 00:31:19,329 --> 00:31:21,109 how they're going to treat a patient. 926 00:31:21,890 --> 00:31:23,910 So in in this context, 927 00:31:24,529 --> 00:31:26,289 you would treat that patient, and then you 928 00:31:26,289 --> 00:31:27,349 recheck the vitals. 929 00:31:28,049 --> 00:31:29,890 And then you treat the patient, and you 930 00:31:29,890 --> 00:31:32,845 recheck the vitals until we gain a healthy 931 00:31:32,904 --> 00:31:33,404 status. 932 00:31:33,865 --> 00:31:35,144 And so the same thing I think in 933 00:31:35,144 --> 00:31:36,984 in wards and in church leadership, in our 934 00:31:36,984 --> 00:31:38,125 stakes, in our communities, 935 00:31:38,504 --> 00:31:40,284 we should conduct those status interviews. 936 00:31:40,744 --> 00:31:43,164 And there was kind of this this overarching 937 00:31:43,224 --> 00:31:45,329 theme of three questions that a leader would 938 00:31:45,329 --> 00:31:47,650 ask in some way, shape, or form to 939 00:31:47,650 --> 00:31:49,410 conduct this, and it helped them to get 940 00:31:49,410 --> 00:31:52,210 a status check. And it wasn't a performance 941 00:31:52,210 --> 00:31:52,710 review. 942 00:31:53,250 --> 00:31:54,609 K? This is not a time where you 943 00:31:54,609 --> 00:31:56,289 call in your Relief Society president or your 944 00:31:56,289 --> 00:31:58,630 OzCorps president and you go over the numbers, 945 00:31:59,075 --> 00:32:00,914 or you talk about the next activity coming 946 00:32:00,914 --> 00:32:01,414 up, 947 00:32:01,954 --> 00:32:04,035 or or you're not even really talking about 948 00:32:04,035 --> 00:32:04,535 individuals 949 00:32:04,914 --> 00:32:06,994 in the ward. This is a chance for 950 00:32:06,994 --> 00:32:09,575 you to check-in on them as a person. 951 00:32:10,275 --> 00:32:12,434 And the questions we we we we saw 952 00:32:12,434 --> 00:32:14,639 is, number one, is what can we do 953 00:32:14,639 --> 00:32:15,700 to keep you here? 954 00:32:16,159 --> 00:32:17,519 What can we do to keep you more 955 00:32:17,519 --> 00:32:19,700 engaged? What can I do to keep you 956 00:32:19,839 --> 00:32:21,839 doing the good work that you're doing? I 957 00:32:21,839 --> 00:32:23,119 just wanna know what I can do to 958 00:32:23,119 --> 00:32:24,339 keep you here. 959 00:32:25,039 --> 00:32:27,440 Number two, so what's getting in the way 960 00:32:27,440 --> 00:32:29,139 of of your success? 961 00:32:29,654 --> 00:32:31,195 Like, what is it? Is it because, 962 00:32:32,055 --> 00:32:34,075 you know, you've got a counselor that's just 963 00:32:34,375 --> 00:32:36,695 dragging everything down? Is it is it because, 964 00:32:36,695 --> 00:32:38,955 you know, our our system that we're using 965 00:32:39,174 --> 00:32:40,775 is is so old, we need to update 966 00:32:40,775 --> 00:32:42,960 a few things? Is it Long meetings. Long 967 00:32:42,960 --> 00:32:45,039 meetings, Glenn. Yeah. Do we need to announce 968 00:32:45,039 --> 00:32:46,799 that we need to do more online tithing 969 00:32:46,799 --> 00:32:48,960 because you're staying for two hours doing the 970 00:32:48,960 --> 00:32:51,279 the old little fashioned like, what can I 971 00:32:51,279 --> 00:32:53,359 do? What's getting in your way? And then 972 00:32:53,359 --> 00:32:54,880 and then the third question is what can 973 00:32:54,880 --> 00:32:56,204 I do to help you get there? 974 00:32:56,684 --> 00:32:58,224 So what can I do to keep you 975 00:32:58,444 --> 00:32:59,984 moving, going, engaged? 976 00:33:00,605 --> 00:33:02,765 Second, what's getting in the way? And then 977 00:33:02,765 --> 00:33:04,944 third, what can I do as your leader 978 00:33:05,244 --> 00:33:06,384 to help you get there? 979 00:33:07,724 --> 00:33:09,244 Those three things, I think, opens up a 980 00:33:09,244 --> 00:33:11,244 window for you to gain some insight as 981 00:33:11,244 --> 00:33:13,139 a leader to help your people to become 982 00:33:13,139 --> 00:33:13,639 more 983 00:33:14,339 --> 00:33:14,839 connected. 984 00:33:15,380 --> 00:33:17,460 Yeah. And what a great what a great 985 00:33:17,460 --> 00:33:19,460 model for a a ministry interview because, you 986 00:33:19,460 --> 00:33:22,019 know, elders quorum presidents, really study presences, they 987 00:33:22,019 --> 00:33:23,700 know they're supposed to do these interviews, but 988 00:33:23,700 --> 00:33:24,200 sometimes 989 00:33:24,605 --> 00:33:26,845 it's like, okay. There's a lot of interviews 990 00:33:26,845 --> 00:33:29,404 to get through and, they, you know, they 991 00:33:29,404 --> 00:33:31,325 walk in like, oh, brother Polover. Glad you're 992 00:33:31,325 --> 00:33:33,404 here. Have a seat. So how are your 993 00:33:33,404 --> 00:33:35,085 families doing? Right? We just sort of run 994 00:33:35,085 --> 00:33:36,605 into the, like, well, how are your families 995 00:33:36,605 --> 00:33:38,509 doing? But to see it more as of 996 00:33:38,509 --> 00:33:39,950 not so much about the families, we'll get 997 00:33:39,950 --> 00:33:40,690 to the families, 998 00:33:40,990 --> 00:33:42,829 and and we'll make sure we discuss that. 999 00:33:42,829 --> 00:33:45,389 But this is a status interview. Like, how 1000 00:33:45,389 --> 00:33:47,869 are you? You know? Like, what's your experience 1001 00:33:47,869 --> 00:33:49,549 in the quorum? What's getting in your way 1002 00:33:49,549 --> 00:33:50,289 of really 1003 00:33:50,669 --> 00:33:52,029 getting excited to come to the elders quorum? 1004 00:33:52,029 --> 00:33:54,044 You know? Whatever it is. But connecting with 1005 00:33:54,044 --> 00:33:55,984 that person because that's when the mentorship 1006 00:33:56,444 --> 00:33:56,924 is, 1007 00:33:57,404 --> 00:33:59,804 is possible. Right? Is in that ministering interview. 1008 00:33:59,804 --> 00:34:02,144 Right? It allows you to advocate for people. 1009 00:34:02,524 --> 00:34:04,684 K? Not just develop them through the gospel 1010 00:34:04,684 --> 00:34:06,865 of Jesus Christ, but to advocate for them. 1011 00:34:07,240 --> 00:34:08,760 Right? I think that's the whole role of 1012 00:34:08,760 --> 00:34:10,679 the savior. He was an advocate. He is 1013 00:34:10,679 --> 00:34:11,420 our advocate. 1014 00:34:11,960 --> 00:34:13,559 And and so you get to you get 1015 00:34:13,559 --> 00:34:15,400 to be that person. And I think too, 1016 00:34:15,400 --> 00:34:17,400 this is important with the status interview. It 1017 00:34:17,400 --> 00:34:19,500 needs to always start with vocal praise. 1018 00:34:20,195 --> 00:34:21,795 Like, you you go to your relief society 1019 00:34:21,795 --> 00:34:23,875 president, the elders quorum president, or whoever within 1020 00:34:23,875 --> 00:34:25,795 your leadership and you say, hey. I I 1021 00:34:25,795 --> 00:34:26,755 need to talk to you. I need to 1022 00:34:26,755 --> 00:34:28,675 have a meeting. So let's get it scheduled. 1023 00:34:28,755 --> 00:34:30,114 You know, reach out to, you know, the 1024 00:34:30,114 --> 00:34:31,815 secretary. Let's let's get an appointment. 1025 00:34:32,719 --> 00:34:34,159 Their mind is gonna be racing. They're gonna 1026 00:34:34,159 --> 00:34:36,559 be like, oh, geez. What? Gosh. Bishop wants 1027 00:34:36,559 --> 00:34:38,480 to meet with me. Why? Or stake president 1028 00:34:38,480 --> 00:34:40,079 wants to meet with me. I think when 1029 00:34:40,079 --> 00:34:41,920 you start with, hey. Listen. I just wanna 1030 00:34:41,920 --> 00:34:43,539 check-in and make sure you're doing 1031 00:34:43,839 --> 00:34:45,519 or that you're doing okay, and I'm doing 1032 00:34:45,519 --> 00:34:47,264 everything to help you. So I'd love to 1033 00:34:47,264 --> 00:34:48,545 just set up a meeting on how I 1034 00:34:48,545 --> 00:34:50,625 can do that better. And that's a little 1035 00:34:50,625 --> 00:34:52,385 different approach. And then when you sit in 1036 00:34:52,385 --> 00:34:53,045 that meeting, 1037 00:34:53,744 --> 00:34:55,204 start with vocal praise. 1038 00:34:55,824 --> 00:34:58,224 Start by telling them, listen. Everything you're doing, 1039 00:34:58,224 --> 00:34:59,525 how you have helped individuals, 1040 00:35:00,130 --> 00:35:02,130 everything, you know, the attendance on with our 1041 00:35:02,130 --> 00:35:04,929 sisters and ministering has grown because of what 1042 00:35:04,929 --> 00:35:06,849 you're doing. Right? If you have really great 1043 00:35:06,849 --> 00:35:09,650 people in your callings, in your ward, start 1044 00:35:09,650 --> 00:35:11,570 with vocal praise. And then, again, you're then 1045 00:35:11,570 --> 00:35:13,829 leaning over how do I keep you here? 1046 00:35:13,954 --> 00:35:15,394 I wanna keep you in this calling because 1047 00:35:15,394 --> 00:35:16,994 you're doing so great. What can I do 1048 00:35:16,994 --> 00:35:18,835 to support you? Yeah. When you do that 1049 00:35:18,835 --> 00:35:20,195 and you open it with that type of 1050 00:35:20,195 --> 00:35:22,855 communication, you're gonna get some really great feedback 1051 00:35:22,994 --> 00:35:24,695 on how to be better for your people. 1052 00:35:24,914 --> 00:35:26,820 Yeah. Because you're just creating so much safety 1053 00:35:26,820 --> 00:35:29,140 in that interaction. Yeah. Right? It's like nobody's 1054 00:35:29,140 --> 00:35:30,739 in trouble here. Like, I would just wanna 1055 00:35:30,739 --> 00:35:32,260 get to know you. Like, I am on 1056 00:35:32,260 --> 00:35:35,239 a a detective mission here to better understand 1057 00:35:35,380 --> 00:35:37,619 you and and what's going on from from 1058 00:35:37,619 --> 00:35:39,894 your side of of your eyeballs. Right? And 1059 00:35:39,894 --> 00:35:41,815 I love this. To me, this this tip 1060 00:35:41,815 --> 00:35:43,255 was worth the the price of the book 1061 00:35:43,255 --> 00:35:45,175 right here, Clint, is that you say that 1062 00:35:45,175 --> 00:35:47,255 as you're in these interactions, repeat what the 1063 00:35:47,255 --> 00:35:49,494 employee or what the individual is saying, you 1064 00:35:49,494 --> 00:35:51,335 know, as they're saying it. Yeah. Because then 1065 00:35:51,335 --> 00:35:51,735 that really 1066 00:35:52,449 --> 00:35:54,449 they feel heard. Right? They feel like, oh, 1067 00:35:54,449 --> 00:35:56,289 he repeated back what I said in a 1068 00:35:56,289 --> 00:35:57,570 way that or they say, no. No. No. 1069 00:35:57,570 --> 00:35:59,090 No. That's not what that's not what I 1070 00:35:59,090 --> 00:36:00,530 said. Let me let me clarify. Right? Yeah. 1071 00:36:00,530 --> 00:36:01,809 And and yeah. And it's not just about 1072 00:36:01,809 --> 00:36:03,650 talking. Right? It's not just about checking off 1073 00:36:03,650 --> 00:36:05,474 the box that you had a status interview. 1074 00:36:05,555 --> 00:36:08,614 It's about understanding. It's about communication, good communication. 1075 00:36:09,235 --> 00:36:11,255 And then you've got to actually follow-up 1076 00:36:11,715 --> 00:36:13,075 on what you said you would jump in 1077 00:36:13,075 --> 00:36:15,474 and block and help with and advocate for 1078 00:36:15,474 --> 00:36:17,315 because then that that kills the whole, you 1079 00:36:17,315 --> 00:36:18,869 know, yeah. Yeah. Yeah. He loves to have 1080 00:36:18,869 --> 00:36:20,949 the status interview. He loves to talk to 1081 00:36:20,949 --> 00:36:23,190 us about all the things we need, but 1082 00:36:23,190 --> 00:36:25,429 nothing ever happens. Yeah. Or he's always just 1083 00:36:25,429 --> 00:36:26,949 coming down on me. You know? Like, we 1084 00:36:26,949 --> 00:36:28,549 meet every month, and I have to tell 1085 00:36:28,549 --> 00:36:30,150 him every time, no. I haven't done my 1086 00:36:30,150 --> 00:36:32,375 ministering visits. You know? Like, how you're back 1087 00:36:32,375 --> 00:36:34,214 again. Like, no. Like, you're and then they 1088 00:36:34,214 --> 00:36:36,714 just avoid you. Yep. Right? Yep. They disengage. 1089 00:36:36,855 --> 00:36:38,375 So And and too and then what you 1090 00:36:38,375 --> 00:36:40,375 create from that is, you know, on the 1091 00:36:40,375 --> 00:36:42,054 business side, we would call it a growth 1092 00:36:42,054 --> 00:36:43,114 development plan. 1093 00:36:43,494 --> 00:36:45,114 There's something to work towards. 1094 00:36:45,420 --> 00:36:46,699 And, you know, there's a lot of meetings 1095 00:36:46,699 --> 00:36:47,739 where you're like, ah, jeez. I have no 1096 00:36:47,739 --> 00:36:48,859 idea what we're gonna talk about in the 1097 00:36:48,859 --> 00:36:50,859 meeting. You know? Ah, jeez. We're having another 1098 00:36:50,859 --> 00:36:52,539 word council. What do we you know, we 1099 00:36:52,539 --> 00:36:53,980 just go through the same line items. We 1100 00:36:53,980 --> 00:36:56,139 have the same agenda. How's the relief society? 1101 00:36:56,139 --> 00:36:58,780 Elder's quorum, anything to share? How's this yeah. 1102 00:36:58,780 --> 00:36:59,420 It's it's just 1103 00:37:00,135 --> 00:37:02,215 instead where you could really look at those 1104 00:37:02,215 --> 00:37:04,614 status interviews, what you gained from that, and 1105 00:37:04,614 --> 00:37:06,775 then create a growth development plan with that 1106 00:37:06,775 --> 00:37:08,695 person in their calling on how to help 1107 00:37:08,695 --> 00:37:10,554 them succeed in the things that they're needing. 1108 00:37:10,775 --> 00:37:12,855 It's just a great format to keep it 1109 00:37:12,855 --> 00:37:15,010 rolling, to keep it effective, not just having 1110 00:37:15,010 --> 00:37:17,570 a meeting to have a meeting. Yep. Anything 1111 00:37:17,570 --> 00:37:19,410 else as far as status interviews or those 1112 00:37:19,410 --> 00:37:20,289 interactions that, 1113 00:37:20,849 --> 00:37:22,610 you'd wanna add before we we move on? 1114 00:37:22,610 --> 00:37:23,890 You know, and it doesn't have to just 1115 00:37:23,890 --> 00:37:25,809 be the bishop. Right? It doesn't have to 1116 00:37:25,809 --> 00:37:27,650 just be the relief society president, you know, 1117 00:37:27,650 --> 00:37:29,590 and invoke the help of other people. 1118 00:37:29,945 --> 00:37:31,625 I do. I sometimes get caught in this 1119 00:37:31,625 --> 00:37:33,224 as as I can bury a leader in 1120 00:37:33,224 --> 00:37:35,065 the things that I say. And that leader 1121 00:37:35,065 --> 00:37:37,385 is like, oh my gosh. I'm having a 1122 00:37:37,385 --> 00:37:39,244 hard time just showing up, 1123 00:37:39,784 --> 00:37:41,545 and now you're wanting me to do all 1124 00:37:41,545 --> 00:37:43,840 of these interviews. And I don't know. 1125 00:37:44,140 --> 00:37:45,980 And when you listen to this podcast, you 1126 00:37:45,980 --> 00:37:47,739 read a leadership book. I'm a big fan 1127 00:37:47,739 --> 00:37:50,219 of keep it simple. You know? Choose one 1128 00:37:50,219 --> 00:37:53,019 thing or lean on another person. Ask someone 1129 00:37:53,019 --> 00:37:54,699 to help you out. You know? Status interviews, 1130 00:37:54,699 --> 00:37:56,140 is that something you could do? Is that 1131 00:37:56,140 --> 00:37:57,199 something that resonates 1132 00:37:57,824 --> 00:37:59,905 within something that could help the organization? Well, 1133 00:37:59,905 --> 00:38:01,445 then maybe put the first counselor 1134 00:38:01,905 --> 00:38:04,224 overdoing that. You know, be willing to delegate 1135 00:38:04,224 --> 00:38:06,144 some of the response, not just all on 1136 00:38:06,144 --> 00:38:06,644 you. 1137 00:38:06,945 --> 00:38:09,184 Yeah. Take a breath. One thing. Choose one 1138 00:38:09,184 --> 00:38:11,360 thing. Yeah. And little by little, a little 1139 00:38:11,360 --> 00:38:13,280 becomes a lot. Yeah. I'm glad you mentioned 1140 00:38:13,280 --> 00:38:15,200 that because that's, my constant fear with some 1141 00:38:15,200 --> 00:38:16,880 of these interviews. Like, hey. We're just exploring 1142 00:38:16,880 --> 00:38:19,599 this concept. Like, you just let it wash 1143 00:38:19,599 --> 00:38:21,840 over you, and then maybe get the book 1144 00:38:21,840 --> 00:38:23,360 if it incur if if it's something you 1145 00:38:23,360 --> 00:38:25,005 wanna dive into, and then go sit with 1146 00:38:25,005 --> 00:38:27,404 it and say, I like that one principle, 1147 00:38:27,404 --> 00:38:29,565 and I'll try that. But, the rest of 1148 00:38:29,565 --> 00:38:30,764 the stuff, I'm not gonna worry about right 1149 00:38:30,764 --> 00:38:32,864 now. And that's okay. Right? Yeah. Yeah. Consistency 1150 00:38:33,085 --> 00:38:34,605 in one thing is a lot better than 1151 00:38:34,605 --> 00:38:37,505 inconsistency in 400 things you're trying to do. 1152 00:38:37,644 --> 00:38:38,864 Yeah. True that. 1153 00:38:39,200 --> 00:38:41,280 Alright. What, this concept you talked about, the 1154 00:38:41,280 --> 00:38:44,099 importance of everyone knowing the organization's core values 1155 00:38:44,720 --> 00:38:46,720 that again, it seems like this is further 1156 00:38:46,720 --> 00:38:48,079 down the road. Like, once you've sort of 1157 00:38:48,079 --> 00:38:48,579 established 1158 00:38:49,200 --> 00:38:50,660 that connection, that mentorship, 1159 00:38:50,960 --> 00:38:53,744 that the community, the the positive culture, then 1160 00:38:53,744 --> 00:38:55,184 you bring in the core values that can 1161 00:38:55,184 --> 00:38:56,085 sort of ignite 1162 00:38:56,385 --> 00:38:58,224 the momentum to to move forward with with 1163 00:38:58,224 --> 00:38:59,664 things. But, I mean, how would you introduce 1164 00:38:59,664 --> 00:39:01,364 this as far as what you found with 1165 00:39:01,744 --> 00:39:04,704 effectiveness of core values of organizations? Yeah. And 1166 00:39:04,704 --> 00:39:06,065 you usually find this a lot on the 1167 00:39:06,065 --> 00:39:07,929 stake level where the stake has a vision 1168 00:39:07,929 --> 00:39:09,869 for the stake. Like, this is our overarching 1169 00:39:10,090 --> 00:39:12,730 theme. These are our our goals and where 1170 00:39:12,730 --> 00:39:14,570 we wanna go. I think on a word 1171 00:39:14,570 --> 00:39:16,730 level, though, there's there's power in supporting that 1172 00:39:16,730 --> 00:39:18,969 stake level and creating a vision that is 1173 00:39:18,969 --> 00:39:20,670 simple, but it's also memorable. 1174 00:39:21,054 --> 00:39:22,894 We talk about it at the at first 1175 00:39:22,894 --> 00:39:24,735 of the year, here's our new goal or 1176 00:39:24,735 --> 00:39:26,735 here's our new vision. But if I were 1177 00:39:26,735 --> 00:39:28,735 to go into your stake and ask the 1178 00:39:28,735 --> 00:39:30,655 members of of the ward or the stake 1179 00:39:30,735 --> 00:39:32,735 on the stake level and say, what's the 1180 00:39:32,735 --> 00:39:35,074 goal? What's the mission statement of the stake? 1181 00:39:35,619 --> 00:39:37,859 Do I guarantee you 95% 1182 00:39:37,859 --> 00:39:39,300 of those members are gonna be like, I 1183 00:39:39,300 --> 00:39:41,960 don't know. Duh. Keep the commandments. Uh-huh. Duh. 1184 00:39:43,139 --> 00:39:46,260 Do come follow me. Yeah. Right? Like, most 1185 00:39:46,260 --> 00:39:48,840 people don't know because the the mission statements 1186 00:39:48,900 --> 00:39:51,454 are 52 pages long or it's, you know, 1187 00:39:51,454 --> 00:39:54,974 full of 30 scriptures and quotes and what 1188 00:39:54,974 --> 00:39:56,675 Alma said and why Moses 1189 00:39:56,974 --> 00:39:58,034 emphasized this. 1190 00:39:58,574 --> 00:40:01,695 And, again, retention. Retention. Retention. How can we 1191 00:40:01,695 --> 00:40:03,614 help people retain and keep the main thing 1192 00:40:03,614 --> 00:40:05,800 the main thing? And so, again, keep it 1193 00:40:05,800 --> 00:40:07,639 simple. One thing. What's one thing? And then 1194 00:40:07,639 --> 00:40:09,880 for the next month in sacrament meeting, make 1195 00:40:09,880 --> 00:40:12,519 the talks themed around that. And then as 1196 00:40:12,519 --> 00:40:13,880 the bishop, right, you get up and you 1197 00:40:13,880 --> 00:40:15,319 talk about it and you say, hey. Remember, 1198 00:40:15,319 --> 00:40:17,179 brothers and sisters, our focus 1199 00:40:17,559 --> 00:40:18,539 is on individuals 1200 00:40:19,159 --> 00:40:21,405 in our war. That's what we're focusing on. 1201 00:40:21,405 --> 00:40:23,164 And so today, we're gonna talk about the 1202 00:40:23,164 --> 00:40:25,405 parable of the one. Because remember, that's our 1203 00:40:25,405 --> 00:40:26,765 focus as a war. That is what we 1204 00:40:26,765 --> 00:40:28,864 were striving to do together. 1205 00:40:29,164 --> 00:40:30,684 You've done your part. You've researched. You talked 1206 00:40:30,684 --> 00:40:32,525 to the word council. You listened to the 1207 00:40:32,525 --> 00:40:34,844 needs, what everybody's wanting. Where can we take 1208 00:40:34,844 --> 00:40:36,369 the ship? Right? So then how do we 1209 00:40:36,369 --> 00:40:38,070 keep it simple and memorable 1210 00:40:38,449 --> 00:40:40,130 where it's actually retained to where if you 1211 00:40:40,130 --> 00:40:41,250 could go in your ward and say, hey. 1212 00:40:41,250 --> 00:40:43,590 What's our focus as a ward family? 1213 00:40:43,969 --> 00:40:46,530 We focus on people here in this ward. 1214 00:40:46,530 --> 00:40:48,369 That's Yeah. And I know, you know, it's 1215 00:40:48,369 --> 00:40:50,130 one of those things that as a bishop 1216 00:40:50,130 --> 00:40:52,825 who's newly called, like, that that thing doesn't 1217 00:40:52,825 --> 00:40:54,744 have to last through all five years of 1218 00:40:54,744 --> 00:40:56,184 your your service. It could be for the 1219 00:40:56,184 --> 00:40:58,105 next nine months, we're gonna focus on people 1220 00:40:58,105 --> 00:40:59,704 and, you know, then we're gonna move on 1221 00:40:59,704 --> 00:41:01,704 to something else or, you know, it's always 1222 00:41:01,704 --> 00:41:04,105 changing. But revelation and keys and all that 1223 00:41:04,105 --> 00:41:06,599 happens. And if you're you're prompted or guided 1224 00:41:06,599 --> 00:41:08,699 to do another direction, then great. 1225 00:41:09,079 --> 00:41:10,380 Yeah. Yeah. It's great. 1226 00:41:10,839 --> 00:41:12,679 And then some reflective questions in here that 1227 00:41:12,679 --> 00:41:15,099 just thought I thought they're so helpful because 1228 00:41:15,239 --> 00:41:16,139 one of the biggest 1229 00:41:16,440 --> 00:41:19,000 the biggest hurdles in leadership, I feel like, 1230 00:41:19,000 --> 00:41:20,619 is self awareness 1231 00:41:21,125 --> 00:41:22,885 and just being like, because you can go, 1232 00:41:22,885 --> 00:41:24,405 you can lead, you can do go through 1233 00:41:24,405 --> 00:41:25,844 the motions, you can do your thing and 1234 00:41:25,844 --> 00:41:26,605 you feel like, 1235 00:41:27,045 --> 00:41:29,125 pretty good leader. I mean, things like people 1236 00:41:29,125 --> 00:41:31,684 are enjoying being here and this is great. 1237 00:41:31,684 --> 00:41:33,284 I'll just keep doing more of what I'm 1238 00:41:33,284 --> 00:41:35,099 doing. And then on the other side, people 1239 00:41:35,099 --> 00:41:37,500 are thinking, like, this is kinda frustrating. I'm 1240 00:41:37,659 --> 00:41:39,659 he confuses me a lot or you know? 1241 00:41:39,659 --> 00:41:41,260 And so these questions you put in the 1242 00:41:41,260 --> 00:41:43,500 book, when I come into work or when 1243 00:41:43,500 --> 00:41:44,559 I come to church, 1244 00:41:44,940 --> 00:41:47,599 how do my ward members experience 1245 00:41:47,980 --> 00:41:50,195 me? How do they experience themselves 1246 00:41:50,735 --> 00:41:52,655 when they are with me? And that's like, 1247 00:41:52,655 --> 00:41:54,735 man, any leader can just sit with those 1248 00:41:54,735 --> 00:41:57,394 questions and invite revelation because 1249 00:41:57,695 --> 00:41:59,454 there's a lot that can come from that. 1250 00:41:59,454 --> 00:42:01,934 Yeah. I it's easy. Like, in in management, 1251 00:42:01,934 --> 00:42:04,030 in the workplace, it's really sad because a 1252 00:42:04,030 --> 00:42:05,469 lot of managers will do one on one 1253 00:42:05,469 --> 00:42:06,750 meetings, and they sit in front of an 1254 00:42:06,750 --> 00:42:08,190 employee, and they say, you know, what can 1255 00:42:08,190 --> 00:42:09,730 I do better for you as a manager? 1256 00:42:09,949 --> 00:42:11,710 And what the employee says is, you know, 1257 00:42:11,710 --> 00:42:13,789 no. Man, it's cool, dude. You're doing great, 1258 00:42:13,789 --> 00:42:16,269 and we're doing awesome. And, yeah, man, it's 1259 00:42:16,269 --> 00:42:16,755 chill. 1260 00:42:17,154 --> 00:42:19,174 What you're actually thinking in their mind is 1261 00:42:19,474 --> 00:42:22,835 you constantly micromanage me. You undervalue me. Every 1262 00:42:22,835 --> 00:42:24,275 time there's a win on the team, you 1263 00:42:24,275 --> 00:42:26,355 take the credit. Every time there's a loss, 1264 00:42:26,355 --> 00:42:28,674 you blame us. And I'm honestly looking for 1265 00:42:28,674 --> 00:42:30,809 another job. That's what they're really wanting to 1266 00:42:30,809 --> 00:42:33,369 say. And, again, sometimes it's more extreme than 1267 00:42:33,369 --> 00:42:35,470 others, but we don't create this an environment 1268 00:42:35,769 --> 00:42:37,550 where we can get regular feedback. 1269 00:42:37,849 --> 00:42:39,050 And one of the great things that I 1270 00:42:39,050 --> 00:42:41,690 found that leaders did is they first off 1271 00:42:41,690 --> 00:42:43,390 admitted that they are not perfect. 1272 00:42:44,195 --> 00:42:46,135 They admitted that they're going to make mistakes, 1273 00:42:46,434 --> 00:42:48,514 but they also created an environment where they 1274 00:42:48,514 --> 00:42:49,735 were welcome to feedback. 1275 00:42:50,114 --> 00:42:52,994 Again, they're building relationships where there's trust. And 1276 00:42:52,994 --> 00:42:54,835 then they say, listen. I need to know 1277 00:42:54,835 --> 00:42:56,355 what I can do better. I'm not here 1278 00:42:56,355 --> 00:42:58,610 for fluff. I'm not here for you to 1279 00:42:58,610 --> 00:43:00,930 also rag on me, but what can I 1280 00:43:00,930 --> 00:43:02,530 do to get better? What can I do 1281 00:43:02,530 --> 00:43:05,170 to really help you? And it's hard because 1282 00:43:05,170 --> 00:43:07,250 there's not a lot of incentive there for 1283 00:43:07,250 --> 00:43:08,230 people to 1284 00:43:08,690 --> 00:43:10,514 be honest all the time. But I think, 1285 00:43:10,514 --> 00:43:12,034 again, as a leader, if you can be 1286 00:43:12,034 --> 00:43:14,355 open to that and you're regularly asking for 1287 00:43:14,355 --> 00:43:16,194 that, you don't wanna decrease your confidence and 1288 00:43:16,194 --> 00:43:18,194 your influence. Right? You are still the leader. 1289 00:43:18,194 --> 00:43:20,034 You have keys. You have the authority. You 1290 00:43:20,034 --> 00:43:22,050 have the revelation that is given to you. 1291 00:43:22,130 --> 00:43:22,869 That's important. 1292 00:43:23,170 --> 00:43:24,869 But, also, I think it dehumanizes 1293 00:43:25,170 --> 00:43:27,750 somewhat of the ego that comes with leadership 1294 00:43:27,809 --> 00:43:29,730 or this sense of, like, I'm killing it. 1295 00:43:29,730 --> 00:43:31,410 I'm doing great. This is what we're doing, 1296 00:43:31,410 --> 00:43:33,730 and it's working. My whole business, my whole 1297 00:43:33,730 --> 00:43:35,429 industry, what I do for a living 1298 00:43:35,730 --> 00:43:37,349 is based off of this principle 1299 00:43:37,715 --> 00:43:39,795 where a leader has this perception, but the 1300 00:43:39,795 --> 00:43:42,855 reality of the ward members are completely different. 1301 00:43:42,914 --> 00:43:44,114 And it's be most of the time, a 1302 00:43:44,114 --> 00:43:45,815 lot because they're just not open to feedback. 1303 00:43:45,954 --> 00:43:47,554 A lot of good leaders, they know what 1304 00:43:47,554 --> 00:43:49,074 they need to do, but they don't know 1305 00:43:49,074 --> 00:43:50,980 what they need to stop doing. I think 1306 00:43:50,980 --> 00:43:52,579 if we can open up that window where 1307 00:43:52,579 --> 00:43:54,119 that conversation can happen, 1308 00:43:54,420 --> 00:43:56,599 it allows you to be better. And so 1309 00:43:56,660 --> 00:43:58,260 you're saying that you learn about those things 1310 00:43:58,260 --> 00:44:00,019 you can stop doing by having some of 1311 00:44:00,019 --> 00:44:00,519 these 1312 00:44:00,820 --> 00:44:03,619 these more open real conversations. Yeah. And keeping 1313 00:44:03,619 --> 00:44:06,085 the schedule more simple. Right? Like, we're really 1314 00:44:06,085 --> 00:44:07,765 good as leaders at creating the to do 1315 00:44:07,765 --> 00:44:10,405 list. Start making a to don't list. Try 1316 00:44:10,405 --> 00:44:11,525 stop you know, how do we cut our 1317 00:44:11,525 --> 00:44:13,844 meetings in half? Are we having this meeting 1318 00:44:13,844 --> 00:44:15,445 just because I'm supposed to have this meeting 1319 00:44:15,445 --> 00:44:16,805 or I'm just checking off the box, or 1320 00:44:16,805 --> 00:44:18,505 is it really because it needs to happen? 1321 00:44:18,650 --> 00:44:20,809 Can this be sent through email? Can I 1322 00:44:20,809 --> 00:44:23,050 do this through Slack? Can I send this 1323 00:44:23,050 --> 00:44:25,130 as a text? Do I really need to 1324 00:44:25,130 --> 00:44:25,630 get 1325 00:44:25,930 --> 00:44:29,070 12 people together to talk about this? Simplify 1326 00:44:29,130 --> 00:44:31,130 it. Give yourself the freedom and the time. 1327 00:44:31,130 --> 00:44:32,190 How do you expect 1328 00:44:32,574 --> 00:44:34,815 to connect with people when you are trying 1329 00:44:34,815 --> 00:44:37,135 to boil the ocean as a leader? You 1330 00:44:37,135 --> 00:44:40,094 can't. You can't. Yeah. The board members spell 1331 00:44:40,094 --> 00:44:41,155 production and mentorship, 1332 00:44:41,614 --> 00:44:43,054 t I m e. Right? They can't spell 1333 00:44:43,054 --> 00:44:44,914 that well, but that's how they spell it. 1334 00:44:45,215 --> 00:44:46,655 And if we're so busy, how do we 1335 00:44:46,655 --> 00:44:47,394 give time? 1336 00:44:47,699 --> 00:44:49,300 Yeah. I love that. And one one example 1337 00:44:49,300 --> 00:44:51,079 as far as the to don't list is 1338 00:44:51,219 --> 00:44:52,980 and it's interesting how you, like if you 1339 00:44:52,980 --> 00:44:54,980 frame it right, like, people have a hard 1340 00:44:54,980 --> 00:44:55,480 time 1341 00:44:55,780 --> 00:44:57,940 arguing with that boundary you've created. So, for 1342 00:44:57,940 --> 00:45:00,099 example, being a bishop in the inner city 1343 00:45:00,099 --> 00:45:00,599 ward, 1344 00:45:00,914 --> 00:45:03,255 when somebody had a, welfare request, 1345 00:45:03,635 --> 00:45:05,795 you know, maybe in a more traditional ward, 1346 00:45:05,795 --> 00:45:06,914 they would just set an appointment with a 1347 00:45:06,914 --> 00:45:08,675 bishop. They'd have a conversation about, hey. I 1348 00:45:08,675 --> 00:45:10,515 need help with rent or whatever. But I 1349 00:45:10,515 --> 00:45:12,755 had so many welfare requests that if I 1350 00:45:12,755 --> 00:45:14,434 did that, it would consume my whole time. 1351 00:45:14,434 --> 00:45:15,735 Right? And so 1352 00:45:16,089 --> 00:45:17,690 my executive secretary, when someone would call to 1353 00:45:17,690 --> 00:45:18,969 set an appointment with me, he would ask 1354 00:45:18,969 --> 00:45:21,690 them, is this about anything related to, finances 1355 00:45:21,690 --> 00:45:23,530 or welfare? And if they said yes, he's 1356 00:45:23,530 --> 00:45:25,130 like, oh, well, great. I'm glad you mentioned 1357 00:45:25,130 --> 00:45:26,569 that because you actually need to meet with 1358 00:45:26,569 --> 00:45:27,869 one of our service missionaries 1359 00:45:28,170 --> 00:45:29,494 for for them to do an assessment. Because 1360 00:45:29,494 --> 00:45:31,175 if you met with bishop Franken, there's really 1361 00:45:31,175 --> 00:45:33,175 nothing he could do at this point. And 1362 00:45:33,175 --> 00:45:34,934 so you'll just have to meet with with 1363 00:45:34,934 --> 00:45:36,375 them. So that was my you know, like, 1364 00:45:36,375 --> 00:45:38,535 I don't meet with people about welfare. Yep. 1365 00:45:38,535 --> 00:45:40,855 Like, I've that's what the service missionaries do 1366 00:45:40,855 --> 00:45:43,094 or the welfare specialist or whomever you wanna 1367 00:45:43,094 --> 00:45:45,030 call. And it was like this rule, like, 1368 00:45:45,030 --> 00:45:46,789 oh, that just doesn't happen. It's not like 1369 00:45:46,789 --> 00:45:48,230 the bishop doesn't wanna meet with you. That's 1370 00:45:48,230 --> 00:45:50,070 just not how this system goes. And they're 1371 00:45:50,070 --> 00:45:52,230 like, oh, okay. Well, then give me their 1372 00:45:52,230 --> 00:45:53,910 phone number. I'll call them back. You created 1373 00:45:53,910 --> 00:45:55,829 boundaries. Yeah. Good leaders know what they need 1374 00:45:55,829 --> 00:45:57,510 to do. Great leaders know what they need 1375 00:45:57,510 --> 00:45:58,170 to stop. 1376 00:45:58,545 --> 00:46:01,344 Yep. Awesome. Abdul, just throw in a caveat 1377 00:46:01,344 --> 00:46:02,944 here. You do you have a great story 1378 00:46:02,944 --> 00:46:05,184 about Rob Ferrell, who is the most downloaded 1379 00:46:05,184 --> 00:46:06,864 episode in the history of Leading Saints. He's 1380 00:46:06,864 --> 00:46:09,025 a mutual friend of ours. And, anyway, shout 1381 00:46:09,025 --> 00:46:11,425 out for Rob Ferrell. The story itself about 1382 00:46:11,545 --> 00:46:13,284 The story. Is Daniel Ambers is 1383 00:46:13,640 --> 00:46:15,880 it's no surprise he was a very similar 1384 00:46:15,880 --> 00:46:17,960 stake president. So that there's your teaser there 1385 00:46:17,960 --> 00:46:20,199 for the the Rob Ferrell story. There's this 1386 00:46:20,199 --> 00:46:22,300 concept I wanna talk about that 1387 00:46:22,760 --> 00:46:24,440 the leader who maybe you can tell the 1388 00:46:24,440 --> 00:46:25,800 story. The leader who sort of came to 1389 00:46:25,800 --> 00:46:28,164 our people and said, we've gotta raise this 1390 00:46:28,164 --> 00:46:30,005 much money and this much time. Do you 1391 00:46:30,005 --> 00:46:31,764 remember that story? Yeah. Yeah. And they were 1392 00:46:31,764 --> 00:46:33,284 in a dire situation, and she came to 1393 00:46:33,284 --> 00:46:34,964 everybody. And she just said, honestly, hey. Our 1394 00:46:34,964 --> 00:46:36,905 company is in a rough spot, and 1395 00:46:37,525 --> 00:46:39,525 we need your help. And I don't wanna 1396 00:46:39,525 --> 00:46:41,449 lay people off. I don't want this to 1397 00:46:41,449 --> 00:46:43,369 get crazy, but I I just I need 1398 00:46:43,369 --> 00:46:44,650 to be real with you, and this is 1399 00:46:44,650 --> 00:46:45,309 the situation. 1400 00:46:45,929 --> 00:46:48,409 And that kind of honesty, that vulnerability created 1401 00:46:48,409 --> 00:46:50,809 a sense of ownership in helping people rally 1402 00:46:50,809 --> 00:46:53,545 together to solve the problem. And she kinda 1403 00:46:53,545 --> 00:46:55,065 put this call center together, and they were 1404 00:46:55,065 --> 00:46:57,545 calling out clients that owed them money. And 1405 00:46:57,545 --> 00:46:59,545 that was the issue within the company. And 1406 00:46:59,545 --> 00:47:01,224 they made it a game. They kinda gamified 1407 00:47:01,224 --> 00:47:02,045 the whole process. 1408 00:47:02,425 --> 00:47:03,785 And all of a sudden, all of the 1409 00:47:03,785 --> 00:47:06,090 employees who were marketers or in sales or 1410 00:47:06,090 --> 00:47:08,829 in advertising or HR were rallying together 1411 00:47:09,210 --> 00:47:11,769 to solve a problem. And everybody would ping 1412 00:47:11,769 --> 00:47:13,210 a bell when they would they would get 1413 00:47:13,210 --> 00:47:14,890 a sale or someone would commit to making 1414 00:47:14,890 --> 00:47:16,890 a payment. And it was just cool to 1415 00:47:16,890 --> 00:47:18,970 see how that leader created a sense of 1416 00:47:18,970 --> 00:47:19,470 ownership 1417 00:47:19,835 --> 00:47:21,275 where it's not just always about the leader 1418 00:47:21,275 --> 00:47:23,514 standing in front and and leading, but it's, 1419 00:47:23,514 --> 00:47:24,494 again, invoking 1420 00:47:25,034 --> 00:47:27,594 others to contribute to the cause in a 1421 00:47:27,594 --> 00:47:29,034 way where they get to drive the car 1422 00:47:29,034 --> 00:47:30,315 a little bit. You know, I share the 1423 00:47:30,315 --> 00:47:31,994 story in the book about my dad who, 1424 00:47:31,994 --> 00:47:33,514 on the way from church, home from church, 1425 00:47:33,514 --> 00:47:34,795 he would let me sit in the seat 1426 00:47:34,795 --> 00:47:35,454 and drive, 1427 00:47:35,780 --> 00:47:37,460 and he gave me a sense of ownership. 1428 00:47:37,460 --> 00:47:39,539 Yes. I didn't have total complete control of 1429 00:47:39,539 --> 00:47:40,199 the car. 1430 00:47:40,579 --> 00:47:42,820 But for that moment, I I saw it 1431 00:47:42,820 --> 00:47:43,320 differently. 1432 00:47:43,699 --> 00:47:46,420 I looked at the process, the experience through 1433 00:47:46,420 --> 00:47:47,239 different eyes 1434 00:47:47,539 --> 00:47:49,320 because I was holding this to you well. 1435 00:47:49,525 --> 00:47:51,844 This is such an important concept that can 1436 00:47:51,844 --> 00:47:53,284 easily be missed in our in our faith 1437 00:47:53,284 --> 00:47:54,344 tradition because 1438 00:47:54,724 --> 00:47:58,005 and sometimes we assume that as leaders, our 1439 00:47:58,005 --> 00:48:00,644 role is to we've been ordained with ins 1440 00:48:01,125 --> 00:48:01,784 with authority 1441 00:48:02,319 --> 00:48:04,659 to receive inspiration that will give us answers 1442 00:48:04,719 --> 00:48:06,719 of how to move forward. But oftentimes, in 1443 00:48:06,719 --> 00:48:07,940 all my leadership experience, 1444 00:48:08,319 --> 00:48:11,280 I have found that that authority often gives 1445 00:48:11,280 --> 00:48:12,260 you inspiration 1446 00:48:12,719 --> 00:48:15,039 to articulate what the problem is. Yeah. And 1447 00:48:15,039 --> 00:48:16,639 then once you figure out what the problem 1448 00:48:16,639 --> 00:48:18,454 is, you take it to your people and 1449 00:48:18,454 --> 00:48:20,775 say, here's the problem. Yes. Anybody got any 1450 00:48:20,775 --> 00:48:23,815 ideas? Right? And I saw this in in 1451 00:48:23,815 --> 00:48:25,974 motions. It was one of the biggest blessings 1452 00:48:25,974 --> 00:48:27,655 of my time as a bishop when the 1453 00:48:27,655 --> 00:48:29,015 thing that kept me up at night was 1454 00:48:29,015 --> 00:48:30,695 that we have you know, we're in a 1455 00:48:30,695 --> 00:48:33,230 transient area. We have all these people, all 1456 00:48:33,230 --> 00:48:35,230 these families on the roles, and we don't 1457 00:48:35,230 --> 00:48:37,069 even know who they are. Are they there? 1458 00:48:37,069 --> 00:48:37,889 Have they moved? 1459 00:48:38,190 --> 00:48:39,789 And so I brought that to the ward, 1460 00:48:39,789 --> 00:48:41,569 and we began to work together 1461 00:48:41,949 --> 00:48:43,869 and talk about unity. I mean, it just 1462 00:48:43,869 --> 00:48:46,625 brought everybody together. We got the we figured 1463 00:48:46,625 --> 00:48:48,144 it out and moved on, but it was 1464 00:48:48,144 --> 00:48:49,125 such a sanctifying 1465 00:48:49,425 --> 00:48:52,005 process. And I talked to so many people, 1466 00:48:52,144 --> 00:48:53,824 and it breaks my heart where they're, you 1467 00:48:53,824 --> 00:48:56,065 know, they're not aspiring for a leadership role. 1468 00:48:56,065 --> 00:48:57,664 And in fact, they don't necessarily have time 1469 00:48:57,664 --> 00:48:59,739 for it, but they feel like, you know 1470 00:48:59,940 --> 00:49:01,820 I've talked to people saying, I haven't sat 1471 00:49:01,820 --> 00:49:04,460 on the word council in fifteen years, and 1472 00:49:04,460 --> 00:49:06,880 I feel like my perspective and opinion 1473 00:49:07,260 --> 00:49:09,579 doesn't even get asked around here. You know? 1474 00:49:09,579 --> 00:49:11,900 Like, at least in those meetings, people can 1475 00:49:11,900 --> 00:49:13,635 raise their hand, bring up concerns. But me, 1476 00:49:13,635 --> 00:49:14,994 I just have to show up and go 1477 00:49:14,994 --> 00:49:17,335 with whatever the word council has decided. So 1478 00:49:17,394 --> 00:49:19,414 when you create this this culture 1479 00:49:19,795 --> 00:49:20,614 where somehow 1480 00:49:21,394 --> 00:49:23,635 people can give their input and say, this 1481 00:49:23,635 --> 00:49:24,994 is what I'm seeing. And and I don't 1482 00:49:24,994 --> 00:49:26,355 even have a have a calling, but I 1483 00:49:26,355 --> 00:49:28,035 want this word to succeed, and and I 1484 00:49:28,035 --> 00:49:29,670 wanna be I wanna be a part of 1485 00:49:29,670 --> 00:49:31,510 it. I wanna be part of the solution. 1486 00:49:31,510 --> 00:49:33,510 Yes. But I don't wanna wait around for 1487 00:49:33,510 --> 00:49:35,670 a specific calling to do that. Just let's 1488 00:49:35,670 --> 00:49:37,510 work together in it. Yeah. And you widen 1489 00:49:37,510 --> 00:49:39,510 your perspective as a leader. I think in 1490 00:49:39,510 --> 00:49:41,429 the church, sometimes we think revelation is just 1491 00:49:41,429 --> 00:49:43,925 between you and god. You and god. But 1492 00:49:43,925 --> 00:49:46,085 I do maybe this call this false doctrine 1493 00:49:46,085 --> 00:49:47,125 or whatever you wanna call it, but I 1494 00:49:47,125 --> 00:49:48,485 believe this in my life, and I have 1495 00:49:48,485 --> 00:49:50,085 seen this in my life. And I received 1496 00:49:50,085 --> 00:49:50,585 revelation 1497 00:49:50,885 --> 00:49:53,284 from other people. You know? In our research, 1498 00:49:53,284 --> 00:49:55,045 we found that great that people in the 1499 00:49:55,045 --> 00:49:56,505 workplace found purpose 1500 00:49:56,900 --> 00:49:59,160 in their job. The number one contributing factor 1501 00:49:59,460 --> 00:50:01,380 on how they found that was through the 1502 00:50:01,380 --> 00:50:01,880 association 1503 00:50:02,180 --> 00:50:04,680 and connection with other purposeful people. 1504 00:50:05,059 --> 00:50:07,300 Example, I've learned to be a better leader 1505 00:50:07,300 --> 00:50:09,239 through my association with Rob Ferrell. 1506 00:50:09,785 --> 00:50:10,285 Hands 1507 00:50:10,664 --> 00:50:12,585 down. He has guided me and directed me 1508 00:50:12,585 --> 00:50:14,605 and helped me to become a better leader 1509 00:50:14,825 --> 00:50:16,844 for my people through his guidance. 1510 00:50:17,224 --> 00:50:19,485 Now is that direct revelation from God? 1511 00:50:20,425 --> 00:50:22,590 Maybe not direct revelation between me and God. 1512 00:50:22,670 --> 00:50:24,590 However, I do believe that God works through 1513 00:50:24,590 --> 00:50:26,670 other people to help guide you. Right? We 1514 00:50:26,670 --> 00:50:28,190 know that. That is a principle in the 1515 00:50:28,190 --> 00:50:30,750 gospel that there's physical and spiritual angels, and 1516 00:50:30,750 --> 00:50:32,430 some of those angels are physical, and they 1517 00:50:32,430 --> 00:50:34,670 guide you to see differently. And I think 1518 00:50:34,670 --> 00:50:36,930 when we remember that we can receive revelation 1519 00:50:36,989 --> 00:50:38,534 and inspiration from others, 1520 00:50:39,094 --> 00:50:40,714 it widens our perspective 1521 00:50:41,014 --> 00:50:43,574 and our influence as a leader. Yeah. So 1522 00:50:43,574 --> 00:50:44,635 powerful. Awesome. 1523 00:50:45,094 --> 00:50:47,094 Some of the quotes, I I'll just rattle 1524 00:50:47,094 --> 00:50:48,694 these off here and people can, take it 1525 00:50:48,694 --> 00:50:50,054 for what it is. I don't know if 1526 00:50:50,054 --> 00:50:52,010 I mentioned this one. Don't we all want 1527 00:50:52,070 --> 00:50:53,909 to feel valued in a place where we 1528 00:50:53,909 --> 00:50:55,269 spend so much of our time? You know, 1529 00:50:55,269 --> 00:50:57,349 obviously, in the workplace, that's huge, but don't 1530 00:50:57,349 --> 00:50:59,510 we all want to feel valued in our 1531 00:50:59,510 --> 00:51:01,349 board? Like, into the place where we go 1532 00:51:01,349 --> 00:51:03,349 and try and commune with the divine? Like, 1533 00:51:03,349 --> 00:51:05,110 we want to feel valued there. I love 1534 00:51:05,110 --> 00:51:07,625 that. Finding out that what a potential employee 1535 00:51:07,625 --> 00:51:09,545 wants to achieve is an important part of 1536 00:51:09,545 --> 00:51:10,985 determining whether they're a good fit for the 1537 00:51:10,985 --> 00:51:12,985 job. I think we talked about that. This 1538 00:51:12,985 --> 00:51:13,724 one quote 1539 00:51:14,105 --> 00:51:16,105 I should have read earlier, but one of 1540 00:51:16,105 --> 00:51:18,184 the root causes of turnover today is that 1541 00:51:18,184 --> 00:51:21,250 younger workers aren't afraid to leave. For them, 1542 00:51:21,389 --> 00:51:23,230 a job has to be fair, a win 1543 00:51:23,230 --> 00:51:24,050 win situation, 1544 00:51:24,429 --> 00:51:26,269 or there's no deal. They will get up 1545 00:51:26,269 --> 00:51:27,569 and walk away. And, 1546 00:51:27,949 --> 00:51:30,829 man, there's a lot there that relates to 1547 00:51:30,829 --> 00:51:33,894 the the younger generation with church. Like, if 1548 00:51:33,894 --> 00:51:35,735 there's not some some values there, some of 1549 00:51:35,735 --> 00:51:37,974 their core values they're seeing, like, they'll never 1550 00:51:37,974 --> 00:51:39,894 get to the core doctrines that can bless 1551 00:51:39,894 --> 00:51:41,815 their lives so much. Right? Yeah. It's important 1552 00:51:41,815 --> 00:51:43,255 to ask yourself, you know, what does our 1553 00:51:43,255 --> 00:51:45,575 award what do we as a church what 1554 00:51:45,575 --> 00:51:47,275 do we offer that Google can't? 1555 00:51:47,719 --> 00:51:50,139 Yeah. What do you offer that Google can't? 1556 00:51:50,359 --> 00:51:51,819 Things like spiritual experiences, 1557 00:51:52,519 --> 00:51:55,819 things like connection, real connection, things like moments. 1558 00:51:56,440 --> 00:51:58,380 The number one thing still to this day 1559 00:51:58,440 --> 00:52:00,760 that youth ask or that they wish they 1560 00:52:00,760 --> 00:52:02,925 had more of in the church of Jesus 1561 00:52:02,925 --> 00:52:05,164 Christ of Latter day Saints is that not 1562 00:52:05,164 --> 00:52:07,644 everyone, but but the common trend is I 1563 00:52:07,644 --> 00:52:10,125 wish I felt the spirit more. Wish I 1564 00:52:10,125 --> 00:52:13,485 felt the spirit more. Google can't provide that. 1565 00:52:13,485 --> 00:52:17,170 TikTok cannot provide that. Facebook cannot provide that. 1566 00:52:17,309 --> 00:52:19,069 Spirit is the only thing that can provide 1567 00:52:19,069 --> 00:52:21,630 that. And, Yeah. Yeah. I think it's it's 1568 00:52:21,630 --> 00:52:23,150 worth considering. It's worth 1569 00:52:24,109 --> 00:52:26,109 this quote that I had to set the 1570 00:52:26,109 --> 00:52:27,549 book down and and take a breather here. 1571 00:52:27,549 --> 00:52:29,549 But what will happen if you don't invest 1572 00:52:29,549 --> 00:52:31,594 in your people? They'll leave anyway 1573 00:52:31,974 --> 00:52:32,795 or worse, 1574 00:52:33,175 --> 00:52:35,735 they'll mentally quit and stay. Oh my god. 1575 00:52:35,735 --> 00:52:38,054 Yeah. Like, that's like Man, what what could 1576 00:52:38,054 --> 00:52:40,695 be worse than than leaving than them just 1577 00:52:40,695 --> 00:52:43,494 disengaging mentally, than just showing up to church 1578 00:52:43,494 --> 00:52:46,150 and saying I'm here, wins it over. Right? 1579 00:52:46,150 --> 00:52:48,309 I mean, that is just cancer for an 1580 00:52:48,309 --> 00:52:50,250 organization, and it's not the individual's 1581 00:52:50,710 --> 00:52:53,030 problem. At least it's not all their problem. 1582 00:52:53,030 --> 00:52:55,190 It start it can goes back to leadership 1583 00:52:55,190 --> 00:52:57,190 to say, what can we do differently so 1584 00:52:57,190 --> 00:52:59,684 that they don't mentally quit? And then this 1585 00:52:59,684 --> 00:53:01,125 great one, we'll we'll wrap it up with 1586 00:53:01,125 --> 00:53:02,885 with this one. It's not about getting your 1587 00:53:02,885 --> 00:53:05,285 employees to to say, I love it here. 1588 00:53:05,285 --> 00:53:07,445 It's also about getting them to say, I 1589 00:53:07,445 --> 00:53:09,765 love who I am while I'm here. And, 1590 00:53:09,765 --> 00:53:12,164 man, isn't that the dream of every leader 1591 00:53:12,164 --> 00:53:14,664 in the church? Like, we're glad you're here, 1592 00:53:14,780 --> 00:53:16,159 but more more importantly, 1593 00:53:16,699 --> 00:53:17,839 when you come to church, 1594 00:53:18,380 --> 00:53:20,780 like, you feel like you're becoming something great, 1595 00:53:20,780 --> 00:53:23,019 like, becoming more like the divine. And, man, 1596 00:53:23,019 --> 00:53:24,699 that is that's the gospel for me. That's 1597 00:53:24,699 --> 00:53:26,780 why I'm still engaged and on this journey 1598 00:53:26,780 --> 00:53:29,015 is who I'm becoming. And that is, like, 1599 00:53:29,015 --> 00:53:31,255 the most beautiful part of all of this. 1600 00:53:31,255 --> 00:53:32,775 I think we can look at a calling 1601 00:53:32,775 --> 00:53:35,914 sometimes in leadership and see all the meetings, 1602 00:53:36,215 --> 00:53:38,215 all of the phone calls, all of the 1603 00:53:38,215 --> 00:53:39,835 follow-up, all of the admin. 1604 00:53:40,329 --> 00:53:42,730 But I also I mean, man, there is 1605 00:53:42,730 --> 00:53:45,869 a beautiful side to this that is remarkable, 1606 00:53:46,170 --> 00:53:48,010 and and it's the leaders that made those 1607 00:53:48,010 --> 00:53:50,809 types of differences. They understood that. They understood 1608 00:53:50,809 --> 00:53:52,809 that role in the lives that they played 1609 00:53:52,809 --> 00:53:54,734 in other people. I had a a bishop 1610 00:53:54,734 --> 00:53:56,815 who's most instrumental person in my life, and 1611 00:53:56,815 --> 00:53:58,014 I asked him, I said, what was your 1612 00:53:58,014 --> 00:54:00,255 favorite part of being a bishop? And he 1613 00:54:00,255 --> 00:54:01,934 said it was always the best when the 1614 00:54:01,934 --> 00:54:04,014 light bulb would turn on. He's like, when 1615 00:54:04,014 --> 00:54:06,014 I was able to connect and to love 1616 00:54:06,014 --> 00:54:06,514 somebody 1617 00:54:06,890 --> 00:54:09,289 and that light bulb turned on and they 1618 00:54:09,289 --> 00:54:09,789 realized 1619 00:54:10,090 --> 00:54:11,869 that the savior loved them too. 1620 00:54:12,170 --> 00:54:14,250 So that is why I'm a bishop. That 1621 00:54:14,250 --> 00:54:16,269 is why I love church leadership. 1622 00:54:16,650 --> 00:54:18,010 And, yeah, he still had to do the 1623 00:54:18,010 --> 00:54:20,110 meetings. Yes. There was still the admin, 1624 00:54:20,585 --> 00:54:22,664 but, also, there was the opportunity to turn 1625 00:54:22,664 --> 00:54:25,144 the light bulb on where somebody liked themselves 1626 00:54:25,144 --> 00:54:27,784 best because they associated with you. And through 1627 00:54:27,784 --> 00:54:28,525 that association, 1628 00:54:29,065 --> 00:54:31,784 they came closer to Christ. There's no greater 1629 00:54:31,784 --> 00:54:33,404 calling. There's no greater privilege 1630 00:54:33,704 --> 00:54:35,545 in my mind than to connect somebody with 1631 00:54:35,545 --> 00:54:37,450 Christ. And when you do that, you become 1632 00:54:37,450 --> 00:54:39,849 connected to Christ as well. And that is 1633 00:54:39,849 --> 00:54:40,989 the beauty of 1634 00:54:41,289 --> 00:54:43,950 your role as a leader in this gospel. 1635 00:54:44,650 --> 00:54:46,570 Love it. Alright, Clint. I got one more 1636 00:54:46,570 --> 00:54:48,315 question for you. But before we do that, 1637 00:54:48,394 --> 00:54:50,234 if people wanna connect with you, I know 1638 00:54:50,234 --> 00:54:52,894 you do a lot of corporate speaking, maybe 1639 00:54:53,275 --> 00:54:55,034 do you do firesides? Where can they get 1640 00:54:55,034 --> 00:54:57,114 the book? Obviously, not that you do a 1641 00:54:57,114 --> 00:54:58,635 fireside on the book. I don't maybe you 1642 00:54:58,635 --> 00:55:00,315 got one. I don't know. But, maybe just 1643 00:55:00,315 --> 00:55:01,994 give us your rundown of where people connect 1644 00:55:01,994 --> 00:55:03,150 to you and how how you can serve 1645 00:55:03,150 --> 00:55:04,670 them. Yeah. They can find out more at 1646 00:55:04,670 --> 00:55:06,289 clintpulver.com. 1647 00:55:06,429 --> 00:55:08,449 It's the website. And then I'm on Instagram, 1648 00:55:08,670 --> 00:55:10,989 Clint Pulver on Instagram, and the book is 1649 00:55:10,989 --> 00:55:11,730 on Amazon, 1650 00:55:12,190 --> 00:55:14,190 Barnes and Noble. Just type in I love 1651 00:55:14,190 --> 00:55:16,464 it here or Clint Pulver. Cool. Well, I 1652 00:55:16,464 --> 00:55:18,864 confidently give it my endorsement to whatever that 1653 00:55:18,864 --> 00:55:21,264 means. This would be a great book. I 1654 00:55:21,264 --> 00:55:22,945 mean, you want just sort of a fun 1655 00:55:22,945 --> 00:55:24,784 little book club with your word council or 1656 00:55:24,784 --> 00:55:26,085 some of your leaders, like, 1657 00:55:26,385 --> 00:55:28,464 take one one chapter at a time and 1658 00:55:28,464 --> 00:55:30,224 and talk about it. And there's some principles 1659 00:55:30,224 --> 00:55:32,110 here that could really help you, 1660 00:55:32,809 --> 00:55:34,410 self assess and say, you know, what are 1661 00:55:34,410 --> 00:55:36,250 we missing here? What how do people interact 1662 00:55:36,250 --> 00:55:37,789 with us as as a leader? So 1663 00:55:38,250 --> 00:55:40,329 fantastic book. So my last question for you, 1664 00:55:40,329 --> 00:55:42,090 Clint, is as you've gone through this research, 1665 00:55:42,090 --> 00:55:44,845 as you've written, you know, this leadership book, 1666 00:55:44,845 --> 00:55:47,085 how has writing this leadership book helped you 1667 00:55:47,085 --> 00:55:49,565 become a better follower of Jesus Christ? I 1668 00:55:49,565 --> 00:55:51,325 think it's allowed me to see the perspective 1669 00:55:51,325 --> 00:55:53,724 into what really matters to people. And I 1670 00:55:53,724 --> 00:55:55,485 look at my life as a member of 1671 00:55:55,485 --> 00:55:57,260 the the Church of Jesus Christ of Latter 1672 00:55:57,260 --> 00:55:59,179 day Saints and some of the greatest influences 1673 00:55:59,179 --> 00:55:59,920 in the times 1674 00:56:00,219 --> 00:56:01,920 that I have felt the spirit the most 1675 00:56:01,980 --> 00:56:03,739 is when great leaders got to the part 1676 00:56:03,739 --> 00:56:05,739 about me. You know, it wasn't so much 1677 00:56:05,739 --> 00:56:07,659 about ticking off the box or making sure 1678 00:56:07,659 --> 00:56:09,764 that I was worthy or I was doing 1679 00:56:09,764 --> 00:56:11,925 everything that I I needed to do to 1680 00:56:11,925 --> 00:56:12,585 be perfect. 1681 00:56:12,885 --> 00:56:14,405 It was, are you taken care of as 1682 00:56:14,405 --> 00:56:14,984 a person? 1683 00:56:15,284 --> 00:56:17,684 And I value you as a person, and 1684 00:56:17,684 --> 00:56:18,664 so does Christ. 1685 00:56:19,045 --> 00:56:20,425 And when I saw them 1686 00:56:20,804 --> 00:56:22,724 get to the part about me, it allowed 1687 00:56:22,724 --> 00:56:23,704 me to realize 1688 00:56:24,219 --> 00:56:25,039 that Christ 1689 00:56:25,340 --> 00:56:27,840 was also getting to the part about me. 1690 00:56:27,980 --> 00:56:30,460 Everything that Christ does is for us. It's 1691 00:56:30,460 --> 00:56:32,619 about getting to the part about us and 1692 00:56:32,619 --> 00:56:35,360 how we can become something more through him. 1693 00:56:35,579 --> 00:56:37,119 That's what I've learned, and, 1694 00:56:37,485 --> 00:56:38,864 it's been a beautiful experience. 1695 00:56:52,119 --> 00:56:54,839 That concludes my interview with Clint Pulver. Big 1696 00:56:54,839 --> 00:56:56,199 shout out to him for allowing me to 1697 00:56:56,199 --> 00:56:58,119 throw some questions at him. His book is 1698 00:56:58,119 --> 00:56:59,800 great. I hope you come across. I I 1699 00:56:59,800 --> 00:57:01,480 don't mean to hype it up too much, 1700 00:57:01,480 --> 00:57:03,400 but it really is just a solid book 1701 00:57:03,400 --> 00:57:05,320 that would be so helpful for any leader 1702 00:57:05,320 --> 00:57:07,260 out there even if you're just a parent. 1703 00:57:07,414 --> 00:57:08,855 You know, don't you want your kids to 1704 00:57:08,855 --> 00:57:10,214 say, I love it here when they're at 1705 00:57:10,214 --> 00:57:12,614 home. There's some principles there that can even 1706 00:57:12,614 --> 00:57:14,375 help in in a home. So check it 1707 00:57:14,375 --> 00:57:16,695 out, really well done. I would love to 1708 00:57:16,695 --> 00:57:18,855 hear of any other book you're reading that 1709 00:57:18,855 --> 00:57:20,135 the author I could reach out to and 1710 00:57:20,135 --> 00:57:21,655 maybe do an interview. They don't even have 1711 00:57:21,655 --> 00:57:23,109 to be a Latter day Saint. You know, 1712 00:57:23,109 --> 00:57:25,030 I've interviewed a lot of authors who are 1713 00:57:25,109 --> 00:57:27,429 have researched or thought about different principles that 1714 00:57:27,429 --> 00:57:29,989 apply to our, leadership experience. So go to 1715 00:57:29,989 --> 00:57:31,909 leadingsaints.org/contact 1716 00:57:31,909 --> 00:57:33,589 and let us know who we should be 1717 00:57:33,589 --> 00:57:36,150 reaching out to to include on this, this 1718 00:57:36,150 --> 00:57:38,454 podcast. We'd love to hear it. And that 1719 00:57:38,454 --> 00:57:41,734 concludes this throwback episode of the Leading Saints 1720 00:57:41,734 --> 00:57:42,234 podcast. 1721 00:57:42,694 --> 00:57:45,414 Remember, the Jody Moore presentation about youth and 1722 00:57:45,414 --> 00:57:49,275 mental health is waiting for you at leadingsaints.org/fourteen. 1723 00:58:06,864 --> 00:58:09,424 It came as a result of the position 1724 00:58:09,424 --> 00:58:12,404 of leadership which was imposed upon us 1725 00:58:13,025 --> 00:58:15,664 by the god of heaven who brought forth 1726 00:58:15,664 --> 00:58:16,484 a restoration 1727 00:58:16,784 --> 00:58:19,199 of the gospel of Jesus Christ. 1728 00:58:19,579 --> 00:58:21,760 And when the declaration was made 1729 00:58:22,059 --> 00:58:25,019 concerning the own and only true and living 1730 00:58:25,019 --> 00:58:27,119 church upon the face of the earth, 1731 00:58:27,660 --> 00:58:30,400 we were immediately put in a position of 1732 00:58:30,460 --> 00:58:30,960 loneliness. 1733 00:58:31,344 --> 00:58:32,965 The loneliness of leadership 1734 00:58:33,824 --> 00:58:36,805 from which we cannot shrink nor run away, 1735 00:58:37,824 --> 00:58:40,305 and to which we must face up with 1736 00:58:40,305 --> 00:58:41,844 boldness and courage 1737 00:58:42,465 --> 00:58:43,364 and ability.