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Have you ever tried to help youth with

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their mental health? That's a tricky road to

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travel. I have to tell you about an

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inspiring presentation we recorded with the one and

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only Jody Moore. Yes. That life coaching Jody

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Moore. A few years ago, she recorded a

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fantastic presentation

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covering topics like normalizing

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tough feelings with youth, a more positive understanding

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of stress, how to minimize shame, and mastering

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the skill set of empathy and better understanding

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anxiety.

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I want you to see this presentation as

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soon as you finish this podcast episode. You

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can go to leadingsaints.org/fourteen,

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and this will get you access to the

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entire video library at no cost for fourteen

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days.

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Jody's presentation is in the Mentally Healthy Saints

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library, and you'll be a better leader or

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parent when you finish it. Again, go to

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leadingsaints.org/14

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or check out the show notes for the

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link.

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Hey. Did you know that we video record

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the vast majority of our interviews on the

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That's right. And then we upload it to

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because we have a Leading Saints YouTube channel,

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and you should subscribe.

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Especially if you're the type of person that,

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the various guests that are on the Leading

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Alright. In this Leading Saints episode, we're talking

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about chicken. That's right. I'm not getting Chick

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fil A. Now this episode may sound like

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an advertisement for Chick fil A, but it's

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not. They're not paying us other than a

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few, free sandwiches that, that Scott, my guest,

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has has offered me. But

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really fascinating, Scott Rasband was introduced to him

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through a mutual friend, shout out to Christophe.

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And

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he runs a Chick fil A in Spanish

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Fork, Utah. And as you know, if you've

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been if you've experienced the Chick fil A

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culture, it's something different. It's not your typical

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fast food chain and experience.

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And Chick fil A does a remarkable job

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with leadership training, culture development.

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And so

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Scott, being an owner of a location of

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Chick fil A, receives a lot of this

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experience, a lot of this training, and he's

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a YSA bishop. And so I wanted to

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bring these worlds together.

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What it does a Chick fil A ward

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look like? You know, what how do the

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principles translate,

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or what has he learned as a bishop

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that he translates to his professional life? And

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it led to a phenomenal discussion with so

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many, like, just nuggets in this episode as

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far as, like, how to gather, you know,

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gather your award in a very informal way,

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but a very effective

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way. How do you delegate

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some of the heavy

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connection points of when people need to talk

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and communicate?

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How do you use a mission statement or

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a vision to stimulate really effective culture? And,

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it doesn't even require you to say

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my pleasure when they say thank you. But

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as you know, inside joke for those Chick

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fil A lovers out there, but let's jump

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into it. Here's my interview

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with Scott Rasband,

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Bishop and owner of Chick fil A.

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Alright. Welcome back to the Leading Saints studio.

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Another episode

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to share with you all, and I have

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the opportunity to sit down with Scott Rasband.

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How are you? Great. Good to be here.

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Awesome. Now let's get clear the name up

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here. So Okay. You are elder Rasband's son.

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No. I'm just kidding.

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The funny thing is my dad's name is

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Ron Rasband. Oh, wow. So you are Ronald

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Rasband's son. I am Ronald Rasband's son, but

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my dad was an optometrist in Murray. People

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may know him for his photography. He's always

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on KSL. Like Oh, really? Yeah. But there

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was a Thomas Rasband in Heber who had

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11 sons. And so elder Rasband's over here,

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and we're over here, and we've never crossed

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paths. Right. So he's just a just an

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apostle to you. Yeah. So but Cool. I

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still say our family is great. We do

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good things and but it's fun to be

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associated with the name. Awesome. Awesome. And you

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are a

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YSA

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Bishop? I am. Yep. I've been with them

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for about a year. Awesome. And you also

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run a Chick fil A. Yeah. So Yeah.

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I own and operate the Chick fil A

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in Spanish Fork, Utah. Nice. Yeah. Very cool.

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So what's the story about behind,

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getting a Chick fil A or going into

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that business? Yeah. You know, like so Chick

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fil A is just this amazing organization. Everybody

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asks how to get into it. But before

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we start, I just wanted to, like I

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just had a couple impressions that I just

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wanted to share. Right? So I run a

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Chick fil A. I'm dealing with young people

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constantly. Right? And I'm also a YSA Bishop.

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And one of the most common questions I

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get, people come to me and they they're

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like, that must be so hard,

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like, dealing with young people Oh, yeah. Like

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young adults. Mhmm. And the stigmas of the

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fast food industry or whatever. Right. Or or,

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like, in the ward even. And,

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I've just had this impression that I just

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need to correct the narrative around this.

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So everywhere I go, everybody I talk to,

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I talk to how good these young adults

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are. And so

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I just wanna say, like,

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they are so amazing.

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It's really an honor to

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serve with them, to serve them, to work

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with them. There's leaders in my Chick fil

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A, like, we'll get into it, but I

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spent fifteen years in medical devices. I would

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put them against leaders in the medical device

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industry. Wow. They're so solid. They're so committed.

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And, you

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know, in the YSAs, they're just so good.

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Like and so if you have the thought,

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like, hey, this generation, we're in trouble. They're

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always on their phones. They're looking at pornography.

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Whatever it is,

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like,

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they're rock stars. And That's cool. And I

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just wanna get that out there. Yeah. That's

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really important to me. Love it. Love it.

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And and you get an opportunity to work

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with them on Sundays and, for ten weeks.

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Right? Yeah. And, you know, and and everything

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I do as a bishop and in my

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business

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is to connect with them

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so that I can speak into their life.

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Yeah. Right? And so my purpose as a

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bishop is, like,

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everything we do, every strategy we do is

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we're connecting them to Jesus Christ. Mhmm. There's

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a lot of things we do. And some

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people are like, well, that seems really strategic

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or that's like is that really genuine? And

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it's like, no. Everything we do has intention,

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and we are connecting with them, and we're

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being with them. And, ultimately, that allows me

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to speak into their life and connect them

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to Jesus Christ. And in the business, it's

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connecting them to a higher purpose. Like, whatever

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that purpose is for them, my goal is

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to get them to where they wanna go.

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And and that's what we do. It's amazing.

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It's so awesome to be a part of

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it. So

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Is there anything I'm curious because the temptation

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with, like you know, I'm I'm gonna go

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back and forth from your word into the

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Chick fil A experience, but constantly. Like, is

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there anything Chick fil A does as an

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organization? Because, I mean, there's an obvious culture,

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you know, and anytime you experience a Chick

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fil A. But I would imagine

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running a restaurant and one that's almost like

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this,

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you know, constant

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busyness and Right. Like to kinda go tyrannical

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and and really, like, you know, get to

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work, you know, do this. You're not you're

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not moving fast enough. You know? I mean,

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is there something that the organization does to

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really make it more of a positive experience?

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Yeah. And, really, it starts with Chick fil

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A and the the Kathy family.

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Right? So if you know Chick fil A

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was founded by Truett Cathy in 1946,

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the Kathy family is fantastic.

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I always tell people, like, take what you

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all the positive things you think about Chick

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fil A and times it by 10. Wow.

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Like, they are that good.

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Like, they are so good. And I can

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just get into some stories of things they

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do that really institute culture within me. And

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then that allows me to put culture into

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my team

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where they wanna follow these leadership principles. Right?

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And so we all know, like, you know,

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people are like, I think Chick fil A

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is religious and, like, you know and so

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I would describe the Kathy family as evangelical

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Christian. Mhmm. And I've learned so much from

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them by being a part of them and

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partnering with them and just seeing how they

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model behavior

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and really what's important to them. You know?

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So I mean, the first thing people are

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always like, closed Sunday. What's that all about?

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Right? Mhmm. The Kathy family literally made a

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decision early on, Truett specifically, that they were

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gonna be closed

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Sunday.

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And

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he taught

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bible school, the young men, like, you know,

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and then it was just really, really important

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to him to have that day of rest.

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And because he preserved that, like, I get

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to experience that today in my business. Like

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and I think

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about hiring. Like, it's so much easier to

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hire people when they get a day of

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rest. Like,

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everybody's rejuvenated.

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Everybody's like you know, if my restaurant was

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open seven days a week, I don't know

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if my brain would ever turn off. Right?

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And so I'm super grateful

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for what they instituted there. And I I

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think it helps the business. Like, a lot

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of analysts might be like,

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oh, another seven another day. Right? Just think

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of how much sales you could get. Right?

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This is one reason Chick fil A will

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probably never go public

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because Wall Street will say you gotta open

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on Sunday. There's there's opportunity that preserving that

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culture, and they're just like it's really, really

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important to them. So it's a privately held

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company run by a family.

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You know? It's just this amazing family that

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just has these values. And so And even

265
00:09:49,794 --> 00:09:51,954
if I remember, you said that I mean,

266
00:09:51,954 --> 00:09:53,315
Chick fil A will outpace a lot of

267
00:09:53,315 --> 00:09:55,554
the other competitors that are open seven days

268
00:09:55,554 --> 00:09:57,580
a week. So I mean, without getting into

269
00:09:57,580 --> 00:09:59,340
the numbers, like, we do three to four

270
00:09:59,340 --> 00:10:01,840
times the volume of most of our competitors

271
00:10:02,139 --> 00:10:04,800
Wow. On one less day a week. Yeah.

272
00:10:05,740 --> 00:10:08,139
So it's amazing. They're great. You know? But

273
00:10:08,139 --> 00:10:09,340
it it goes back to there's a lot

274
00:10:09,340 --> 00:10:11,804
of stories. You know? Like, so back in

275
00:10:11,804 --> 00:10:13,245
1982,

276
00:10:13,245 --> 00:10:14,684
Chick fil A came out with a corporate

277
00:10:14,684 --> 00:10:15,184
purpose,

278
00:10:15,884 --> 00:10:17,884
and it was a time where the business

279
00:10:17,884 --> 00:10:18,625
was struggling.

280
00:10:19,004 --> 00:10:20,605
Back then, they used to take on more

281
00:10:20,605 --> 00:10:22,205
debt, and, like, they were a little bit

282
00:10:22,205 --> 00:10:24,379
scared. And they all all the executive team

283
00:10:24,379 --> 00:10:25,980
kinda locked themselves in a room, and they

284
00:10:25,980 --> 00:10:27,680
came out with a corporate purpose.

285
00:10:28,379 --> 00:10:30,860
And what they came up with was this.

286
00:10:30,860 --> 00:10:32,720
It's to glorify God

287
00:10:33,180 --> 00:10:35,180
by being a faithful steward to all that

288
00:10:35,180 --> 00:10:37,095
is entrusted to us and to have a

289
00:10:37,095 --> 00:10:39,495
positive influence on all who come in contact

290
00:10:39,495 --> 00:10:41,654
with Chick fil A. So in their deepest

291
00:10:41,654 --> 00:10:42,154
struggle,

292
00:10:42,534 --> 00:10:43,975
in their times when they're like, is this

293
00:10:43,975 --> 00:10:45,034
business gonna work?

294
00:10:45,495 --> 00:10:47,894
They turn to God. Mhmm. And they came

295
00:10:47,894 --> 00:10:49,575
out with this corporate purpose. And you read

296
00:10:49,575 --> 00:10:51,879
that, you're like, who does not wanna be

297
00:10:51,879 --> 00:10:53,720
a part of that? Right? Yeah. That corporate

298
00:10:53,720 --> 00:10:57,080
purpose is so amazing. Right? And so they

299
00:10:57,080 --> 00:10:59,240
teach it to everybody. They teach it like,

300
00:10:59,240 --> 00:11:02,059
they we say it. It's on plaques. It's

301
00:11:02,279 --> 00:11:04,704
everywhere. Right? So Chick fil A knows exactly

302
00:11:04,704 --> 00:11:06,544
who they are. They know exactly what they're

303
00:11:06,544 --> 00:11:07,044
doing,

304
00:11:07,424 --> 00:11:08,324
and it's amazing.

305
00:11:08,704 --> 00:11:10,164
And then a couple years ago,

306
00:11:10,704 --> 00:11:12,704
they came out with this mission that we

307
00:11:12,704 --> 00:11:15,424
just rallied behind. And so, you know, we're

308
00:11:15,424 --> 00:11:17,549
in food. Like, you you think our mission

309
00:11:17,549 --> 00:11:19,149
would be, like, serve as many guests as

310
00:11:19,149 --> 00:11:21,470
possible. Right? With the freshest meat or whatever.

311
00:11:21,470 --> 00:11:23,870
Right? You know? And they came out with

312
00:11:23,870 --> 00:11:24,370
this

313
00:11:24,830 --> 00:11:27,389
to they want to become the world's most

314
00:11:27,389 --> 00:11:28,370
caring company.

315
00:11:29,294 --> 00:11:30,754
And this is a quick service

316
00:11:31,134 --> 00:11:32,355
fast food restaurant,

317
00:11:32,815 --> 00:11:35,134
and they wanna become the world's most caring

318
00:11:35,134 --> 00:11:35,634
company.

319
00:11:36,174 --> 00:11:37,855
Wow. And I'm just like I remember sitting

320
00:11:37,855 --> 00:11:39,375
in the meeting just listening to this. And

321
00:11:39,375 --> 00:11:40,575
I'm like I I turned to my wife

322
00:11:40,575 --> 00:11:41,695
and I'm just like, just we just had

323
00:11:41,695 --> 00:11:43,649
to pinch ourselves. We're like, how do we

324
00:11:43,649 --> 00:11:45,089
get to be a part of this? Right?

325
00:11:45,089 --> 00:11:46,129
You know what I mean? And then Yeah.

326
00:11:46,209 --> 00:11:47,570
And then I get to go back to

327
00:11:47,570 --> 00:11:48,389
my team

328
00:11:48,690 --> 00:11:50,610
and be like, guess what? We're gonna be

329
00:11:50,610 --> 00:11:53,269
the most caring company in Spanish Fork, Utah.

330
00:11:53,490 --> 00:11:55,649
Mhmm. That's our goal. That's our mission. Like,

331
00:11:55,649 --> 00:11:57,975
that's what we're gonna do. Right? And that's

332
00:11:57,975 --> 00:12:00,214
something that people can really rally behind just

333
00:12:00,214 --> 00:12:03,034
because there's purpose behind it, and there's meaning,

334
00:12:03,095 --> 00:12:05,735
and it's more than, like, a paycheck. Like,

335
00:12:05,735 --> 00:12:07,595
you know what I mean? You're showing up,

336
00:12:07,654 --> 00:12:09,115
and you are literally,

337
00:12:09,815 --> 00:12:12,290
like, changing people's lives as they come in

338
00:12:12,290 --> 00:12:14,930
the restaurant. Like, we're looking for opportunities to

339
00:12:14,930 --> 00:12:16,310
have moments with people

340
00:12:16,769 --> 00:12:19,009
because of that mission that Chick fil A

341
00:12:19,009 --> 00:12:19,509
set

342
00:12:19,810 --> 00:12:21,970
for us. Yeah. And so it's just really

343
00:12:21,970 --> 00:12:23,009
neat to be a part of it. Is

344
00:12:23,009 --> 00:12:24,690
there anything like, how do you get that

345
00:12:24,690 --> 00:12:26,149
from the kinda

346
00:12:26,985 --> 00:12:27,485
abstract

347
00:12:28,105 --> 00:12:29,804
mission statement on the wall

348
00:12:30,664 --> 00:12:33,485
to employees actually stepping into that? Right? Because

349
00:12:33,865 --> 00:12:35,544
I'm sure there's some like, hey, man. Listen.

350
00:12:35,544 --> 00:12:37,325
I just need a job. Like For sure.

351
00:12:37,625 --> 00:12:39,225
I I I appreciate I'm sure I wanna

352
00:12:39,225 --> 00:12:40,919
care for people, but, you know, I just

353
00:12:40,919 --> 00:12:42,679
wanna get the the fries out to For

354
00:12:42,679 --> 00:12:44,360
sure. Like, is that how how does that

355
00:12:44,360 --> 00:12:46,080
translate or is there anything specific?

356
00:12:46,519 --> 00:12:48,440
There's some things of, like, Chick fil A

357
00:12:48,440 --> 00:12:51,000
really believes in local ownership, which is me,

358
00:12:51,000 --> 00:12:52,379
the operator. Right?

359
00:12:52,695 --> 00:12:55,754
And so we do that through servant leadership.

360
00:12:56,134 --> 00:12:59,035
We model behavior. Mhmm. Right? And so

361
00:12:59,575 --> 00:13:01,274
if I'm doing those things

362
00:13:01,894 --> 00:13:03,815
and I'm in the restaurant and I'm talking

363
00:13:03,815 --> 00:13:05,815
to guests or I'm taking care of team

364
00:13:05,815 --> 00:13:07,674
members or mentoring leaders,

365
00:13:08,480 --> 00:13:10,639
like, they're gonna naturally wanna do that. So

366
00:13:10,639 --> 00:13:12,100
you you share the message,

367
00:13:12,559 --> 00:13:14,079
but then if you just share the message

368
00:13:14,079 --> 00:13:15,839
and do nothing, it doesn't do any good.

369
00:13:15,839 --> 00:13:18,399
And so it needs to be modeled by

370
00:13:18,399 --> 00:13:21,585
everybody, including the owner. And so it's really,

371
00:13:21,585 --> 00:13:23,825
really important that as the owner, we do

372
00:13:23,825 --> 00:13:25,125
that. And

373
00:13:25,665 --> 00:13:28,065
our leadership team does it. And it trickles

374
00:13:28,065 --> 00:13:30,465
down and everybody gets excited about it. You

375
00:13:30,465 --> 00:13:30,965
know?

376
00:13:31,345 --> 00:13:33,524
And I mean so I mentioned servant leadership,

377
00:13:33,585 --> 00:13:35,264
another example of Chick fil A of them

378
00:13:35,264 --> 00:13:36,350
just teaching

379
00:13:36,889 --> 00:13:38,350
what they really care about.

380
00:13:38,730 --> 00:13:39,230
Like,

381
00:13:39,610 --> 00:13:41,450
if you go to Atlanta, anybody can go

382
00:13:41,450 --> 00:13:42,970
to Atlanta and visit Chick fil A. You

383
00:13:42,970 --> 00:13:44,490
can do a corporate tour. Like, you can

384
00:13:44,490 --> 00:13:46,490
go through all the facilities. It's this beautiful

385
00:13:46,490 --> 00:13:46,990
campus.

386
00:13:47,529 --> 00:13:49,924
And the first thing you see when you

387
00:13:49,924 --> 00:13:51,945
walk in the door is a life size

388
00:13:52,164 --> 00:13:52,664
statue

389
00:13:53,125 --> 00:13:56,084
of Christ washing the disciples' feet. Wow. That's

390
00:13:56,084 --> 00:13:57,845
cool. And so you just see this and

391
00:13:57,845 --> 00:13:58,504
you're like,

392
00:13:58,884 --> 00:14:00,404
what is going on here? Right? You know,

393
00:14:00,404 --> 00:14:02,345
there's something different about this place.

394
00:14:02,690 --> 00:14:05,190
And it's just really amazing to see that.

395
00:14:05,490 --> 00:14:07,490
But you can see there's a thread of

396
00:14:07,490 --> 00:14:09,589
everything they do is very intentional

397
00:14:10,289 --> 00:14:12,950
to teach their purpose, to teach their mission.

398
00:14:13,329 --> 00:14:15,730
And when they look for operators, guys like

399
00:14:15,730 --> 00:14:16,230
me,

400
00:14:16,625 --> 00:14:18,705
they're looking for people who have those same

401
00:14:18,705 --> 00:14:20,384
values. Mhmm. So people are always like, well,

402
00:14:20,384 --> 00:14:21,424
how do you get a Chick fil A?

403
00:14:21,424 --> 00:14:23,585
Like, well, you apply, but then they're gonna

404
00:14:23,585 --> 00:14:25,205
talk to you for, like, two years

405
00:14:25,664 --> 00:14:28,325
and really, really get to know you. And

406
00:14:28,970 --> 00:14:31,450
anybody I know who has gotten a Chick

407
00:14:31,450 --> 00:14:33,370
fil A franchise, it was almost like they

408
00:14:33,370 --> 00:14:35,450
were called to it. Mhmm. It's like you

409
00:14:35,450 --> 00:14:37,529
just felt this pull. It's like a ministry.

410
00:14:37,529 --> 00:14:39,309
Right? And then and then, like, you're

411
00:14:39,690 --> 00:14:41,210
talking to them and all of a sudden,

412
00:14:41,210 --> 00:14:43,285
like, you're feeling it and they're feeling it

413
00:14:43,285 --> 00:14:45,044
and you're like, are you feeling this? And

414
00:14:45,044 --> 00:14:46,804
they're like, yeah. You know what I mean?

415
00:14:46,804 --> 00:14:48,664
And and, like, it's, like, almost like

416
00:14:48,965 --> 00:14:51,285
a confirmation that it's, like, supposed to be

417
00:14:51,285 --> 00:14:52,565
right. And it's kinda weird to say that

418
00:14:52,565 --> 00:14:54,404
in the business world. Mhmm. But I think

419
00:14:54,404 --> 00:14:57,065
that's really how they select people is, like,

420
00:14:57,170 --> 00:14:57,990
it's not

421
00:14:58,370 --> 00:15:01,110
all your I mean, experience matters. Right? Leadership

422
00:15:01,170 --> 00:15:02,629
matters. But it's, like,

423
00:15:03,009 --> 00:15:04,070
what is your why?

424
00:15:04,610 --> 00:15:05,110
And

425
00:15:05,490 --> 00:15:07,910
what's your heart behind wanting to do this?

426
00:15:08,129 --> 00:15:09,570
And are you gonna be a guardian of

427
00:15:09,570 --> 00:15:11,884
our brand? Yeah. Like, that's what they really,

428
00:15:11,884 --> 00:15:13,964
really want. They wanna protect the brand and

429
00:15:13,964 --> 00:15:14,625
the culture

430
00:15:15,164 --> 00:15:17,004
because that's what's made it what it is

431
00:15:17,004 --> 00:15:18,064
today. So there's

432
00:15:18,444 --> 00:15:21,084
two, three thousand operators out there that all

433
00:15:21,084 --> 00:15:23,884
feel called to Chick fil A, and they

434
00:15:23,884 --> 00:15:25,024
feel this, like,

435
00:15:25,500 --> 00:15:27,740
just gratefulness to be a part of it,

436
00:15:27,740 --> 00:15:30,379
and we carry out their mission. Yeah. So

437
00:15:30,379 --> 00:15:32,779
I imagine I mean, this isn't like you

438
00:15:32,779 --> 00:15:34,740
can't just be some investment firm that wants

439
00:15:34,740 --> 00:15:35,679
to have 15

440
00:15:36,059 --> 00:15:38,299
restaurants in their portfolio, Chick fil A, you

441
00:15:38,299 --> 00:15:40,225
know Yeah. It's like locally. Most Chick fil

442
00:15:40,225 --> 00:15:42,024
A owners have one restaurant. That's another common

443
00:15:42,024 --> 00:15:44,424
question. How many you got? I got one.

444
00:15:44,424 --> 00:15:46,764
Yeah. There's a couple people who have two.

445
00:15:46,985 --> 00:15:50,264
And but, like, they really are like local

446
00:15:50,264 --> 00:15:51,804
ownership. Mhmm. You

447
00:15:52,309 --> 00:15:53,370
are in your community.

448
00:15:53,750 --> 00:15:56,389
You're in your restaurant. You're making an impact,

449
00:15:56,389 --> 00:15:57,990
and that's what makes it so special. They

450
00:15:57,990 --> 00:15:59,909
actually call it their secret sauce. Like, you

451
00:15:59,909 --> 00:16:02,949
know, it's like local ownership, local operators who

452
00:16:02,949 --> 00:16:05,350
care about the community and their people. Yeah.

453
00:16:05,350 --> 00:16:07,269
And I think there's some parallels there with

454
00:16:07,269 --> 00:16:10,125
our lay leadership model. You know, there's something

455
00:16:10,125 --> 00:16:10,625
about

456
00:16:11,084 --> 00:16:13,084
having the local guy. Right? Like, because they

457
00:16:13,084 --> 00:16:14,764
could say, well, we will actually want the

458
00:16:14,764 --> 00:16:17,105
top notch of business people running our restaurants

459
00:16:17,404 --> 00:16:19,485
or the guy that has a finance background.

460
00:16:19,485 --> 00:16:21,350
But to say no. Let's focus on the

461
00:16:21,350 --> 00:16:23,429
local. Right? Even though the all the training

462
00:16:23,429 --> 00:16:25,350
isn't there, all the Right. Skill sets maybe

463
00:16:25,350 --> 00:16:27,590
aren't there upfront. But and we experienced that.

464
00:16:27,590 --> 00:16:29,990
There's something about that local leadership that For

465
00:16:29,990 --> 00:16:32,309
sure. Can Yeah. So so, like, if you're

466
00:16:32,309 --> 00:16:33,509
interested in a Chick fil A and you're

467
00:16:33,509 --> 00:16:35,985
like, hey. I'm an anesthesiologist and I just

468
00:16:35,985 --> 00:16:38,144
wanna keep being an anesthesiologist. That just doesn't

469
00:16:38,144 --> 00:16:39,904
work. They're not even gonna talk to you.

470
00:16:39,904 --> 00:16:42,065
Right? You know, not that you couldn't do

471
00:16:42,065 --> 00:16:43,745
it. Right. But you'd have to give up

472
00:16:43,745 --> 00:16:45,365
being an anesthesiologist. Oh,

473
00:16:45,745 --> 00:16:47,745
interesting. Which I would argue might be worth

474
00:16:47,745 --> 00:16:49,605
it. Right. You know what I mean? Yeah.

475
00:16:49,664 --> 00:16:52,139
But, like, I can't own any other businesses.

476
00:16:52,440 --> 00:16:55,080
Interesting. I committed to Chick fil A. That's

477
00:16:55,080 --> 00:16:56,540
what I do. And

478
00:16:56,920 --> 00:16:57,899
it's very

479
00:16:58,600 --> 00:17:01,000
strategic and specific in what we do. You

480
00:17:01,000 --> 00:17:03,625
know? So that's cool. Yeah. Any other stories

481
00:17:03,644 --> 00:17:05,924
or, Yeah. I mean, a couple stories. Like,

482
00:17:05,924 --> 00:17:07,765
just some, like, you know because I think

483
00:17:07,765 --> 00:17:09,065
everybody's, like, really

484
00:17:09,525 --> 00:17:12,005
had these amazing experiences with Chick fil A.

485
00:17:12,005 --> 00:17:14,244
And they're like, why is it always why

486
00:17:14,244 --> 00:17:15,684
do I feel so good when I come

487
00:17:15,684 --> 00:17:17,500
out? Right? You know what I mean? So

488
00:17:17,500 --> 00:17:18,859
I'll just I'll just go through a few

489
00:17:18,859 --> 00:17:20,539
here and just give you a couple another

490
00:17:20,539 --> 00:17:23,279
examples. So I remember one year,

491
00:17:23,740 --> 00:17:25,980
our annual conference, they call it Next. Right?

492
00:17:25,980 --> 00:17:28,480
And another cool thing about that is, like,

493
00:17:28,700 --> 00:17:31,125
culture wise, like, they have your spouse come

494
00:17:31,125 --> 00:17:32,485
with you to next if you have a

495
00:17:32,485 --> 00:17:32,985
spouse.

496
00:17:33,365 --> 00:17:35,365
They pay for them to go. They involve

497
00:17:35,365 --> 00:17:36,725
the family. Like, you know what I mean?

498
00:17:36,725 --> 00:17:38,644
And so it's just very that's another culture

499
00:17:38,644 --> 00:17:40,565
thing. It's like, it's not just you. We

500
00:17:40,565 --> 00:17:41,305
know that

501
00:17:41,765 --> 00:17:42,505
your wife

502
00:17:42,970 --> 00:17:45,529
needs to and so there's classes for Courtney

503
00:17:45,529 --> 00:17:46,430
about, like,

504
00:17:46,809 --> 00:17:48,330
how to deal with a crazy business owner

505
00:17:48,330 --> 00:17:49,450
or what you know what I mean? Or

506
00:17:49,450 --> 00:17:51,210
whatever. Like or but, like, we are at

507
00:17:51,210 --> 00:17:52,910
one of these meetings, and

508
00:17:53,289 --> 00:17:55,370
the keynote speech, the very end

509
00:17:55,984 --> 00:17:57,184
like, we're gonna have a talk on how

510
00:17:57,184 --> 00:17:59,585
to improve your business. Right? And so they

511
00:17:59,585 --> 00:18:01,505
put up on the board all the fruits

512
00:18:01,505 --> 00:18:03,365
of the spirit. And they said,

513
00:18:03,904 --> 00:18:05,984
just take a minute and just sit in

514
00:18:05,984 --> 00:18:06,884
silence and

515
00:18:07,184 --> 00:18:09,025
like, which one is speaking to you right

516
00:18:09,025 --> 00:18:09,924
now? And

517
00:18:11,480 --> 00:18:12,859
you're sitting there and you're just

518
00:18:13,160 --> 00:18:15,640
like, what is going on? Right? Yeah. And

519
00:18:15,799 --> 00:18:18,279
because I come from cutthroat medical device. Right?

520
00:18:18,279 --> 00:18:19,640
It's like, what's your quota? Did you hit

521
00:18:19,640 --> 00:18:21,660
your number? Do you like you know? And

522
00:18:21,880 --> 00:18:24,299
they said, whichever word you chose,

523
00:18:24,839 --> 00:18:27,715
that's your business plan for next year. Mhmm.

524
00:18:27,775 --> 00:18:30,235
And that's what's gonna improve your business. Mhmm.

525
00:18:30,255 --> 00:18:32,335
So that's the heart behind Chick fil A.

526
00:18:32,335 --> 00:18:35,375
So they always talk about second mile service,

527
00:18:35,375 --> 00:18:38,174
Matthew five forty one. Right? Going the second

528
00:18:38,174 --> 00:18:38,674
mile.

529
00:18:39,009 --> 00:18:39,829
And so

530
00:18:40,369 --> 00:18:41,589
everything we do

531
00:18:41,890 --> 00:18:43,809
and we teach, that I teach to my

532
00:18:43,809 --> 00:18:46,230
team, is second mile. Right?

533
00:18:46,609 --> 00:18:48,690
So some examples of second mile that you

534
00:18:48,690 --> 00:18:50,849
may have experienced is, like, if it's raining,

535
00:18:50,849 --> 00:18:52,849
there might be umbrellas by the door and

536
00:18:52,849 --> 00:18:54,369
a team member walks you out to your

537
00:18:54,369 --> 00:18:57,464
car. Wow. We do surprise and delights. It's

538
00:18:57,464 --> 00:18:59,625
kind of a funny term, but, like so

539
00:18:59,625 --> 00:19:01,144
one of my favorite things is if I'm

540
00:19:01,144 --> 00:19:01,884
in the restaurant,

541
00:19:02,264 --> 00:19:04,044
like, there's always a kid,

542
00:19:04,345 --> 00:19:06,204
a four year old who spills a drink

543
00:19:06,505 --> 00:19:09,384
all over the table and he's embarrassed. Sometimes

544
00:19:09,384 --> 00:19:11,309
they're crying and and, you know, I walk

545
00:19:11,309 --> 00:19:12,750
up to him. I'm like, guess what happens

546
00:19:12,750 --> 00:19:14,049
when people spill drinks?

547
00:19:14,509 --> 00:19:16,349
I'm like, the whole family gets ice cream.

548
00:19:16,349 --> 00:19:17,549
And I take the four year old, and

549
00:19:17,549 --> 00:19:19,309
I That's cool. Walk in behind the counter,

550
00:19:19,309 --> 00:19:21,069
and we make an ice cream cone, and

551
00:19:21,069 --> 00:19:23,569
we create this moment for this family

552
00:19:24,065 --> 00:19:26,704
that they're gonna remember. Mhmm. Right? It totally

553
00:19:26,704 --> 00:19:30,224
changed the narrative on this, like, mom stressed

554
00:19:30,224 --> 00:19:32,224
out. You know, dad might be like, what

555
00:19:32,224 --> 00:19:35,105
are you doing? And, like, everybody's taking pictures

556
00:19:35,105 --> 00:19:36,944
and praising the four year old that spilled

557
00:19:36,944 --> 00:19:39,410
the drink. Yeah. Right? So those are the

558
00:19:39,410 --> 00:19:40,549
things that we do

559
00:19:41,170 --> 00:19:42,769
every day, and we teach our team to

560
00:19:42,769 --> 00:19:43,750
look for moments.

561
00:19:45,089 --> 00:19:47,509
And moments create these emotional connections.

562
00:19:47,809 --> 00:19:49,809
Right? And then it's like when you think

563
00:19:49,809 --> 00:19:51,190
of Chick fil A, it's like,

564
00:19:52,404 --> 00:19:53,924
I really feel good when I'm in that

565
00:19:53,924 --> 00:19:55,684
place. Yeah. And, like, the food's good. The

566
00:19:55,684 --> 00:19:57,845
food is great. Like, you have great food.

567
00:19:57,845 --> 00:20:00,404
Right? But there's just something that people can't

568
00:20:00,404 --> 00:20:03,365
describe about it that's it's more than just

569
00:20:03,365 --> 00:20:05,684
the food, and these are the reasons why.

570
00:20:05,684 --> 00:20:08,230
Mhmm. Right? Mhmm. So those are the things

571
00:20:08,230 --> 00:20:09,849
we do. You know? And so

572
00:20:10,230 --> 00:20:11,509
I'll share you with you one more thing

573
00:20:11,509 --> 00:20:12,869
that we do with our team. So we

574
00:20:12,869 --> 00:20:13,369
teach

575
00:20:13,670 --> 00:20:15,990
core four, and this will apply in any

576
00:20:15,990 --> 00:20:16,490
business,

577
00:20:16,950 --> 00:20:19,430
any situation, in my YSA award or whatever.

578
00:20:19,430 --> 00:20:21,724
So when we're interviewing people, we look for

579
00:20:21,724 --> 00:20:22,464
four things.

580
00:20:23,484 --> 00:20:25,345
So number one is create eye contact.

581
00:20:25,804 --> 00:20:27,345
Number two is share a smile.

582
00:20:27,804 --> 00:20:29,345
Number three is speak enthusiastically.

583
00:20:30,284 --> 00:20:31,585
And then number four

584
00:20:31,964 --> 00:20:33,664
is create an emotional connection,

585
00:20:34,044 --> 00:20:35,585
which they've later turned into

586
00:20:35,940 --> 00:20:38,179
always say my pleasure. Mhmm. They've added that

587
00:20:38,179 --> 00:20:40,099
to it. But if you think about those

588
00:20:40,099 --> 00:20:42,740
four things, right, like, think of, like, let's

589
00:20:42,740 --> 00:20:43,940
say you have a son or daughter who's

590
00:20:43,940 --> 00:20:45,379
going in for a job interview. If they

591
00:20:45,379 --> 00:20:47,539
can do those four things, like, they're really

592
00:20:47,539 --> 00:20:49,664
gonna be able to connect with people. And

593
00:20:49,664 --> 00:20:51,825
so when we're interviewing people and tiny people

594
00:20:51,825 --> 00:20:53,525
out joining our business, like,

595
00:20:53,825 --> 00:20:56,065
we're judging them on those four things of

596
00:20:56,065 --> 00:20:58,144
like, you know, if they're interviewing and they're

597
00:20:58,144 --> 00:20:59,605
just staring out the window,

598
00:20:59,985 --> 00:21:01,105
we know they're not gonna be able to

599
00:21:01,105 --> 00:21:03,365
connect with people. Mhmm. Right?

600
00:21:03,664 --> 00:21:04,164
Or

601
00:21:04,705 --> 00:21:05,205
like,

602
00:21:05,529 --> 00:21:07,769
did they ask an additional question in that

603
00:21:07,769 --> 00:21:11,369
interview to somehow connect with you? Right? Did

604
00:21:11,369 --> 00:21:13,849
you feel something other than, like, yes, no,

605
00:21:13,849 --> 00:21:15,210
I did this and this and this. And

606
00:21:15,210 --> 00:21:17,210
it's like, you know, we'll have people, like,

607
00:21:17,210 --> 00:21:18,970
female leaders interviewing them. Somebody will be like,

608
00:21:18,970 --> 00:21:20,410
hey. I really like your necklace. Where did

609
00:21:20,410 --> 00:21:21,945
you get that? Right? And all of a

610
00:21:21,945 --> 00:21:24,005
sudden, it goes into, like, this other conversation

611
00:21:25,184 --> 00:21:26,644
Mhmm. And they're able to connect.

612
00:21:27,265 --> 00:21:29,984
And so we really, really teach that. And

613
00:21:29,984 --> 00:21:30,484
so

614
00:21:31,025 --> 00:21:32,865
those might be some of the reasons why

615
00:21:32,865 --> 00:21:35,369
you have a positive experience at Chick fil

616
00:21:35,369 --> 00:21:37,450
A. Yeah. And so yeah. Is there anything

617
00:21:37,450 --> 00:21:39,130
else to the my pleasure thing? I mean,

618
00:21:39,130 --> 00:21:41,049
that's it's almost you know, you almost test

619
00:21:41,049 --> 00:21:42,650
them when you ever go in. The my

620
00:21:42,650 --> 00:21:44,329
pleasure thing, that was actually before my time.

621
00:21:44,329 --> 00:21:46,109
I've done Chick fil A for ten years,

622
00:21:46,490 --> 00:21:47,309
and Truett

623
00:21:47,815 --> 00:21:49,894
just had this vision of, like, we need

624
00:21:49,894 --> 00:21:51,974
to say my pleasure to everybody. And there's

625
00:21:51,974 --> 00:21:53,115
videos of him,

626
00:21:53,494 --> 00:21:55,035
like, at Chick fil A conferences

627
00:21:55,654 --> 00:21:58,934
with the entire operator team, the entire support

628
00:21:58,934 --> 00:21:59,835
center staff,

629
00:22:00,240 --> 00:22:02,660
and he's making them say my pleasure

630
00:22:03,039 --> 00:22:05,220
over and over. And they're just repeating

631
00:22:05,519 --> 00:22:08,960
Mhmm. My pleasure, my pleasure. And they ingrained

632
00:22:08,960 --> 00:22:09,940
it so much

633
00:22:10,400 --> 00:22:12,799
that it stuck. Like, you know, and now

634
00:22:12,799 --> 00:22:15,434
it's it's genuine and it's sincere. And, you

635
00:22:15,434 --> 00:22:16,714
know, we'll have high school kids that come

636
00:22:16,714 --> 00:22:18,234
in and be like, do you fire people

637
00:22:18,234 --> 00:22:19,674
if they don't say my like, oh, we're

638
00:22:19,674 --> 00:22:21,515
not probably not gonna fire somebody. Like, you

639
00:22:21,515 --> 00:22:23,375
know what I mean? Yeah. But, like,

640
00:22:24,075 --> 00:22:25,615
Truett really had the vision,

641
00:22:25,980 --> 00:22:27,579
and it's really cool to see those videos.

642
00:22:27,579 --> 00:22:29,500
And I I love seeing it. I wish

643
00:22:29,500 --> 00:22:30,960
I could have been a part of that,

644
00:22:31,019 --> 00:22:32,859
but my journey wasn't a part of that.

645
00:22:32,859 --> 00:22:34,220
My journey is what it is, and I'm

646
00:22:34,220 --> 00:22:36,140
grateful for where I'm at. But Yeah. I

647
00:22:36,140 --> 00:22:37,980
think it's just an interesting concept because it

648
00:22:37,980 --> 00:22:40,220
could come across, like, as a gimmick. Right?

649
00:22:40,220 --> 00:22:42,095
Sort of like, for sure. Going through the

650
00:22:42,095 --> 00:22:44,195
motions. But it can become a mantra. Right?

651
00:22:44,195 --> 00:22:46,295
Of a Yeah. Sort of a touch point

652
00:22:46,295 --> 00:22:48,775
of culture. For sure. And not that, you

653
00:22:48,775 --> 00:22:51,575
know, every ward or every organization needs their

654
00:22:51,575 --> 00:22:53,174
thing or phrase, but, like, what what can

655
00:22:53,174 --> 00:22:54,960
we do where we're constantly sort of

656
00:22:55,359 --> 00:22:57,759
resetting that culture, you know, and and it's

657
00:22:57,759 --> 00:23:00,079
a statement that that doesn't just mean my

658
00:23:00,079 --> 00:23:02,159
pleasure, but it's like we do things a

659
00:23:02,159 --> 00:23:04,419
certain way here. We we show up differently.

660
00:23:04,480 --> 00:23:06,319
We, you know, we we want to to

661
00:23:06,319 --> 00:23:08,480
be sincere Yeah. As as we do these

662
00:23:08,480 --> 00:23:10,125
things. Yeah. I don't know if you've noticed

663
00:23:10,125 --> 00:23:12,125
other places kinda start to say it. Uh-huh.

664
00:23:12,125 --> 00:23:14,765
You're like, really? Like, did you really mean

665
00:23:14,765 --> 00:23:16,125
that? I'm a major supplier on Chick fil

666
00:23:16,125 --> 00:23:17,744
A. Right? But but

667
00:23:18,125 --> 00:23:21,325
yeah. And I'll say with our culture and

668
00:23:21,325 --> 00:23:23,244
the things that I've shared with you, which

669
00:23:23,244 --> 00:23:24,785
is a few of many,

670
00:23:25,319 --> 00:23:27,259
people only interview with us who

671
00:23:27,720 --> 00:23:29,899
really wanna be with us. Like,

672
00:23:30,359 --> 00:23:31,819
the person that's like

673
00:23:32,279 --> 00:23:34,039
I don't wanna be derogatory. Like like, the

674
00:23:34,039 --> 00:23:36,200
person that's, like, going to interview at Burger

675
00:23:36,200 --> 00:23:38,519
King doesn't come and interview at Chick fil

676
00:23:38,519 --> 00:23:41,224
A. There's like a standard that people know.

677
00:23:41,224 --> 00:23:43,964
We could just get really good people

678
00:23:44,265 --> 00:23:45,944
that walk through our doors and they wanna

679
00:23:45,944 --> 00:23:47,065
be a part of it and they wanna

680
00:23:47,065 --> 00:23:48,204
be a part of the brand.

681
00:23:48,505 --> 00:23:50,525
And, you know, it's my job to

682
00:23:50,984 --> 00:23:52,605
bring them in to cultivate

683
00:23:53,160 --> 00:23:54,759
their desires, to get them to where they

684
00:23:54,759 --> 00:23:56,840
wanna go, and just really teach them these

685
00:23:56,840 --> 00:23:57,340
principles

686
00:23:58,279 --> 00:24:01,180
so that they can thrive and be happy.

687
00:24:01,320 --> 00:24:03,500
And it goes into retention. So, like,

688
00:24:03,960 --> 00:24:04,539
you know,

689
00:24:04,920 --> 00:24:07,640
our retention is probably three times better than

690
00:24:07,640 --> 00:24:10,445
the any other fast food restaurant. Like, people

691
00:24:10,904 --> 00:24:11,404
stay.

692
00:24:12,025 --> 00:24:13,865
You know? They'd make careers out of it.

693
00:24:13,865 --> 00:24:15,384
There's a lot of people who grew up

694
00:24:15,384 --> 00:24:17,724
in Chick fil A and become future operators.

695
00:24:17,865 --> 00:24:18,845
And and so

696
00:24:19,224 --> 00:24:21,384
it really helps on that side too. Yeah.

697
00:24:21,384 --> 00:24:23,519
Because there is a, you know, at least

698
00:24:23,519 --> 00:24:25,360
in The United States, a certain stigma of

699
00:24:25,360 --> 00:24:27,519
working for fast food. It's like, is that

700
00:24:27,519 --> 00:24:29,440
really all you could do? Right? Yeah. So

701
00:24:29,440 --> 00:24:31,440
some of the numbers are like, there's an

702
00:24:31,440 --> 00:24:35,039
average restaurant might turn over their team 300%

703
00:24:35,039 --> 00:24:36,684
in a year. Wow. So if you think

704
00:24:36,684 --> 00:24:38,765
about that, you turn over your entire team

705
00:24:38,765 --> 00:24:40,365
three times in a year. Like, how are

706
00:24:40,365 --> 00:24:43,505
you supposed to provide service and hospitality and

707
00:24:44,205 --> 00:24:47,565
fast, safe food, like, in that environment, right,

708
00:24:47,565 --> 00:24:50,365
where our turnover is way different than that.

709
00:24:50,365 --> 00:24:52,539
Yeah. I opened ten years ago. I still

710
00:24:52,539 --> 00:24:53,980
have people who are with me from the

711
00:24:53,980 --> 00:24:57,200
start. My general manager's been there seven years.

712
00:24:57,419 --> 00:24:58,399
You know, like,

713
00:24:58,779 --> 00:24:59,519
I've got

714
00:24:59,899 --> 00:25:02,000
my kitchen team is just, like,

715
00:25:03,259 --> 00:25:04,000
so good.

716
00:25:05,884 --> 00:25:08,044
And they all speak Spanish, and and they

717
00:25:08,044 --> 00:25:09,345
have been there for

718
00:25:09,804 --> 00:25:12,845
eight, nine, seven years. And it's just this

719
00:25:12,845 --> 00:25:15,244
culture, and, like, it's just so amazing. So

720
00:25:15,644 --> 00:25:18,049
I love it. Yeah. So It's cool. Maybe,

721
00:25:18,590 --> 00:25:20,670
build a bridge to your experience as a

722
00:25:20,670 --> 00:25:23,309
YSA Bishop. Like, I'm I'm always interested as

723
00:25:23,309 --> 00:25:23,890
to what

724
00:25:24,190 --> 00:25:24,690
feeds

725
00:25:24,990 --> 00:25:26,830
sort of culture development for you on in

726
00:25:26,830 --> 00:25:29,250
that for sure. Container. Right. Yeah. So

727
00:25:29,565 --> 00:25:31,325
I mentioned to you, like, I don't remember

728
00:25:31,325 --> 00:25:33,005
who created this. Maybe you know, but, like,

729
00:25:33,005 --> 00:25:34,924
the old young men's like, working with the

730
00:25:34,924 --> 00:25:36,204
young men and how to how to work

731
00:25:36,204 --> 00:25:38,304
with them in the church. And it was

732
00:25:38,524 --> 00:25:39,424
be with them,

733
00:25:39,884 --> 00:25:40,784
let them lead,

734
00:25:41,085 --> 00:25:43,650
and connect them to heaven. Mhmm. Those three

735
00:25:43,650 --> 00:25:45,570
principles. Right? And so I apply that in

736
00:25:45,570 --> 00:25:47,910
my YSA ward. I apply that in

737
00:25:48,210 --> 00:25:50,850
Chick fil A as well. So with Chick

738
00:25:50,850 --> 00:25:52,710
fil A, be with them is

739
00:25:53,090 --> 00:25:54,390
your presence matters.

740
00:25:54,850 --> 00:25:56,930
Right? That local ownership thing that we were

741
00:25:56,930 --> 00:25:59,575
talking about. Right? There's this false narrative in

742
00:25:59,575 --> 00:26:01,654
business where it's like, oh, you gotta build

743
00:26:01,654 --> 00:26:03,434
a business that runs without you.

744
00:26:03,815 --> 00:26:05,974
Right? Mhmm. You can go do whatever you

745
00:26:05,974 --> 00:26:08,375
want and passive income and, like, all this

746
00:26:08,375 --> 00:26:10,214
kind of stuff. And I'm like, you show

747
00:26:10,214 --> 00:26:11,815
me that person, and I'll show you a

748
00:26:11,815 --> 00:26:14,730
guy who's probably depressed and isolated.

749
00:26:15,829 --> 00:26:17,829
Like, you can build it. But then it's

750
00:26:17,829 --> 00:26:19,990
like, and then what? Right? Yeah. You know

751
00:26:19,990 --> 00:26:21,289
what I mean? And so

752
00:26:21,750 --> 00:26:24,230
it's you know, we had a talk at

753
00:26:24,230 --> 00:26:24,730
Next

754
00:26:25,190 --> 00:26:26,894
a year or two ago, and they're like,

755
00:26:26,974 --> 00:26:28,654
have a CEO mindset and build a business

756
00:26:28,654 --> 00:26:30,035
that can run without you

757
00:26:30,494 --> 00:26:32,174
so that you can be on the front

758
00:26:32,174 --> 00:26:34,414
lines, so that you can do the things

759
00:26:34,414 --> 00:26:37,055
that actually matter. Mhmm. So they can have

760
00:26:37,055 --> 00:26:38,494
that moment in the dining room with a

761
00:26:38,494 --> 00:26:41,099
guest, or I have a leader who's struggling

762
00:26:41,159 --> 00:26:43,179
and I'm sitting at a table with them

763
00:26:43,399 --> 00:26:46,119
for half hour talking through something, right? And

764
00:26:46,119 --> 00:26:49,179
so that's why your presence matters, right?

765
00:26:49,480 --> 00:26:52,119
So in the YSA though, we are really,

766
00:26:52,119 --> 00:26:54,940
really specific about being with them.

767
00:26:55,404 --> 00:26:58,125
And so I kinda call it patterns of

768
00:26:58,125 --> 00:27:00,384
gathering or building relationships.

769
00:27:01,005 --> 00:27:03,244
And keep in mind, this is all in

770
00:27:03,244 --> 00:27:03,984
the ward

771
00:27:04,365 --> 00:27:06,605
to build a relationship so that they can

772
00:27:06,605 --> 00:27:07,424
trust me

773
00:27:07,809 --> 00:27:09,430
so that when they come to me,

774
00:27:09,809 --> 00:27:11,650
I can connect them to Jesus Christ and

775
00:27:11,650 --> 00:27:12,390
provide hope.

776
00:27:12,690 --> 00:27:15,250
Yeah. That's what we do. So some of

777
00:27:15,250 --> 00:27:16,549
the things we do that

778
00:27:17,009 --> 00:27:18,769
which is love. Like, our ward is so

779
00:27:18,769 --> 00:27:19,269
awesome.

780
00:27:19,744 --> 00:27:21,825
Shout out to the pro at YSA thirty

781
00:27:21,825 --> 00:27:25,285
eighth Ward. Yeah. Liberty Square Apartments. Right? So

782
00:27:25,585 --> 00:27:27,605
we do something called Straggler Sunday.

783
00:27:27,904 --> 00:27:28,644
And so

784
00:27:29,184 --> 00:27:30,565
our ward is probably

785
00:27:31,505 --> 00:27:33,045
70% return missionaries.

786
00:27:33,929 --> 00:27:35,710
Almost all of them are out of state.

787
00:27:35,929 --> 00:27:36,909
They don't have a home.

788
00:27:37,769 --> 00:27:39,230
Right? And so

789
00:27:39,769 --> 00:27:42,649
my wife came up with this amazing idea

790
00:27:42,649 --> 00:27:43,950
of straggler Sunday.

791
00:27:44,490 --> 00:27:46,490
We call them stragglers because they're just like

792
00:27:46,490 --> 00:27:47,869
out in the world. Right?

793
00:27:48,174 --> 00:27:50,654
And so about once a month on a

794
00:27:50,654 --> 00:27:53,055
Sunday, we'll have straggler Sunday at our house.

795
00:27:53,055 --> 00:27:53,954
And it's, like,

796
00:27:54,335 --> 00:27:54,994
come over,

797
00:27:55,375 --> 00:27:56,674
have a home cooked meal,

798
00:27:57,055 --> 00:27:58,035
sit on the couch,

799
00:27:58,575 --> 00:28:00,948
walk the dog. Yeah. And so, like, literally

800
00:28:01,214 --> 00:28:02,835
home. Right? So, literally, like,

801
00:28:03,179 --> 00:28:06,079
for three hours on a Sunday, we've had

802
00:28:06,700 --> 00:28:07,579
20

803
00:28:07,579 --> 00:28:09,679
people show up at our house. Wow.

804
00:28:10,139 --> 00:28:12,619
And we sit with them. We eat with

805
00:28:12,619 --> 00:28:15,419
them. We feed them. We serve them. They

806
00:28:15,419 --> 00:28:17,659
literally go walk the dog. Like Uh-huh. You

807
00:28:17,659 --> 00:28:19,005
know what I mean? So we got all

808
00:28:19,005 --> 00:28:21,644
these YSAs like walking the neighborhood, you know,

809
00:28:21,644 --> 00:28:22,305
and there's

810
00:28:22,684 --> 00:28:24,445
50 cars at my house. And like, what's

811
00:28:24,445 --> 00:28:25,964
going on at the Razavan's house? And it's

812
00:28:25,964 --> 00:28:28,285
like, it's straggler Sunday. And like, and we

813
00:28:28,285 --> 00:28:30,860
just built this culture around it that all

814
00:28:30,860 --> 00:28:32,539
of a sudden people from other wards are

815
00:28:32,539 --> 00:28:34,940
coming and, like and everybody just wants to

816
00:28:34,940 --> 00:28:35,920
be in our home.

817
00:28:36,779 --> 00:28:39,259
So what's the purpose of that? To gather,

818
00:28:39,259 --> 00:28:40,080
to get together,

819
00:28:40,619 --> 00:28:41,359
to connect,

820
00:28:41,820 --> 00:28:44,700
to lead them to Christ. Yeah. Right? And

821
00:28:44,700 --> 00:28:46,805
one part I like about this is these

822
00:28:46,805 --> 00:28:48,424
gatherings, like, the more informal

823
00:28:49,125 --> 00:28:50,884
like, the more longevity it seems to have.

824
00:28:50,884 --> 00:28:52,005
Like, if you feel like, oh, we need

825
00:28:52,005 --> 00:28:53,765
someone to give that, you know, fifteen minute

826
00:28:53,765 --> 00:28:55,845
presentation. We need, you know, someone to do

827
00:28:55,845 --> 00:28:57,605
this or that, but it's like, we're just

828
00:28:57,605 --> 00:28:59,365
here. Like, we got some food. There's Like,

829
00:28:59,365 --> 00:29:02,380
show up. There's literally no agenda. Mhmm. Yeah.

830
00:29:02,380 --> 00:29:04,160
People are playing ping pong.

831
00:29:04,619 --> 00:29:06,559
You know, if it's summer, they're outside.

832
00:29:06,859 --> 00:29:09,099
They're walking the trails behind our house. Like,

833
00:29:09,099 --> 00:29:10,859
there's just all kinds of just amazing things

834
00:29:10,859 --> 00:29:12,380
that happen with that. So that's been really

835
00:29:12,380 --> 00:29:12,880
beautiful.

836
00:29:13,339 --> 00:29:15,179
Another thing that I've really decided to do

837
00:29:15,179 --> 00:29:17,544
is, like, it's really important to meet them

838
00:29:17,544 --> 00:29:19,964
where they're at. And so I've chosen

839
00:29:20,585 --> 00:29:22,744
to have a digital relationship with all of

840
00:29:22,744 --> 00:29:23,404
my members.

841
00:29:24,264 --> 00:29:26,024
So people are like, oh, phones are so

842
00:29:26,024 --> 00:29:27,784
bad, and you can't do anything over a

843
00:29:27,784 --> 00:29:29,589
phone. And, like, you can do a lot

844
00:29:29,589 --> 00:29:31,109
of good over a phone. You know what

845
00:29:31,109 --> 00:29:32,089
I mean? And so

846
00:29:32,549 --> 00:29:33,769
the amount of texts

847
00:29:34,390 --> 00:29:36,390
I send and get every day with my

848
00:29:36,390 --> 00:29:38,970
work, it's just going. But I'm

849
00:29:39,269 --> 00:29:40,329
building relationships

850
00:29:40,630 --> 00:29:41,369
with people.

851
00:29:41,829 --> 00:29:43,130
And so, like,

852
00:29:43,494 --> 00:29:45,095
every day I have an alarm that goes

853
00:29:45,095 --> 00:29:46,534
off on my phone and I send three

854
00:29:46,534 --> 00:29:47,034
texts.

855
00:29:47,575 --> 00:29:49,734
Just who's on my mind, send three texts.

856
00:29:49,734 --> 00:29:50,234
Right?

857
00:29:50,694 --> 00:29:53,095
And that turns into four or five texts.

858
00:29:53,095 --> 00:29:55,015
And, like, you know, in this conversation of,

859
00:29:55,015 --> 00:29:56,615
like, what are you excited about today? Oh,

860
00:29:56,615 --> 00:29:58,309
like, that's so hard. What's going on? Do

861
00:29:58,309 --> 00:29:59,809
you wanna talk? Like, you know,

862
00:30:00,109 --> 00:30:02,369
every member that moves into my ward,

863
00:30:02,670 --> 00:30:04,029
you know, because he's a bishop, you've been

864
00:30:04,029 --> 00:30:05,630
a bishop, you get the reports and stuff.

865
00:30:05,630 --> 00:30:06,690
And and

866
00:30:06,990 --> 00:30:08,750
I sent him a text. I'm like, hey,

867
00:30:08,750 --> 00:30:10,829
welcome to the ward. It's Bishop Rasband. We're

868
00:30:10,829 --> 00:30:12,394
so excited to have you here. I can't

869
00:30:12,394 --> 00:30:13,994
wait to meet you. Make sure on Sunday

870
00:30:13,994 --> 00:30:15,275
when you come, come up to me and

871
00:30:15,275 --> 00:30:15,934
say hi.

872
00:30:16,394 --> 00:30:18,875
And I'm just creating a window Yeah. Of

873
00:30:18,875 --> 00:30:20,634
them to be able to be able to

874
00:30:20,634 --> 00:30:22,974
come and feel like I'm available.

875
00:30:23,630 --> 00:30:25,070
I think that's all I need to do

876
00:30:25,309 --> 00:30:27,809
Yeah. Is, like, live worthy, be available.

877
00:30:28,430 --> 00:30:29,410
Because I've realized

878
00:30:29,869 --> 00:30:31,869
I can give an amazing speech from a

879
00:30:31,869 --> 00:30:32,369
pulpit,

880
00:30:32,670 --> 00:30:34,690
but my real work is done need any.

881
00:30:34,750 --> 00:30:37,234
Mhmm. Like, you're sitting in that office,

882
00:30:37,775 --> 00:30:39,714
you felt it, and you're just like,

883
00:30:40,015 --> 00:30:42,515
you're need any. Yeah. And you're being vulnerable,

884
00:30:42,575 --> 00:30:43,795
and you're having a conversation,

885
00:30:44,894 --> 00:30:45,394
and

886
00:30:45,855 --> 00:30:48,894
you're connecting them to Jesus Christ. Right? Yeah.

887
00:30:48,894 --> 00:30:50,880
I really think there's this power in this

888
00:30:51,119 --> 00:30:54,559
concept of level of access or perceived access.

889
00:30:54,559 --> 00:30:56,160
You know? I think we've all been, like,

890
00:30:56,160 --> 00:30:57,759
maybe in a corporate setting where the boss

891
00:30:57,759 --> 00:30:59,359
mentions, oh, we have an open door policy

892
00:30:59,359 --> 00:31:00,720
here. You can come in my office and

893
00:31:00,720 --> 00:31:02,960
talk anytime. And and we assume that, like,

894
00:31:02,960 --> 00:31:05,414
well, I said it. So does it didn't

895
00:31:05,414 --> 00:31:07,095
that feed into the culture? But it it's

896
00:31:07,095 --> 00:31:09,355
just these little things where people like, well,

897
00:31:09,575 --> 00:31:11,255
I at least have my bishop's phone number

898
00:31:11,255 --> 00:31:13,414
now or, you know, he's reached out to

899
00:31:13,414 --> 00:31:15,734
me. Text them, and I'm like, you can

900
00:31:15,734 --> 00:31:17,274
contact me Mhmm.

901
00:31:17,599 --> 00:31:19,759
Anytime. Yeah. And some people tell me I'm

902
00:31:19,759 --> 00:31:20,259
crazy,

903
00:31:20,720 --> 00:31:22,799
but I'm like, a YSA Bishop is three

904
00:31:22,799 --> 00:31:24,880
years. Mhmm. Like, my wife and I were

905
00:31:24,880 --> 00:31:26,880
like, we are on a sprint. Yeah. And

906
00:31:26,880 --> 00:31:29,440
we are gonna do as much good as

907
00:31:29,440 --> 00:31:30,259
we can do

908
00:31:30,565 --> 00:31:32,644
in three years, and I'm here for it.

909
00:31:32,644 --> 00:31:33,945
Like, I'm, like,

910
00:31:34,325 --> 00:31:36,805
all in. Right? And, you know, just some

911
00:31:36,805 --> 00:31:38,565
examples of those texts. Like, I'll send it.

912
00:31:38,565 --> 00:31:40,965
I've never met somebody, and I send a

913
00:31:40,965 --> 00:31:42,404
text and be like, hey. Can we meet

914
00:31:42,404 --> 00:31:43,144
this Sunday?

915
00:31:43,445 --> 00:31:43,945
Probably

916
00:31:44,429 --> 00:31:46,429
50% of those texts, I get a, hey.

917
00:31:46,429 --> 00:31:49,950
Let's meet. Mhmm. And I wonder if that

918
00:31:49,950 --> 00:31:51,730
meeting ever would have happened

919
00:31:52,429 --> 00:31:54,750
or how long it would have taken for

920
00:31:54,750 --> 00:31:56,690
that to happen if I hadn't proactively,

921
00:31:57,069 --> 00:31:57,569
like,

922
00:31:57,869 --> 00:32:00,194
reach out to them Yeah. And created that

923
00:32:00,194 --> 00:32:02,974
space that I'm available. I'm here. Right?

924
00:32:03,355 --> 00:32:05,934
And so we do that. Yeah. That's awesome.

925
00:32:05,994 --> 00:32:08,015
That's awesome. Another thing, like

926
00:32:08,394 --> 00:32:09,535
this is so good.

927
00:32:09,914 --> 00:32:11,755
Here's the good stuff. It's coming. If you

928
00:32:11,755 --> 00:32:13,535
thought that was good, this is good. No.

929
00:32:13,869 --> 00:32:14,369
So

930
00:32:14,909 --> 00:32:16,450
we really believe in mentoring

931
00:32:17,230 --> 00:32:17,730
and

932
00:32:18,109 --> 00:32:19,250
so developing leaders.

933
00:32:19,630 --> 00:32:21,630
And so, like, yeah, you come in to

934
00:32:21,630 --> 00:32:23,470
talk to the bishop, you know, sometimes you're

935
00:32:23,470 --> 00:32:26,109
gonna confess things. That's an important piece of

936
00:32:26,109 --> 00:32:28,154
it. Right? But half of my appointments aren't

937
00:32:28,154 --> 00:32:30,234
about that. Half of them are, how do

938
00:32:30,234 --> 00:32:31,674
I make decisions in my life? Like, how

939
00:32:31,674 --> 00:32:33,835
do I and I just had this impression

940
00:32:33,835 --> 00:32:34,575
of, like,

941
00:32:34,954 --> 00:32:36,894
how do I involve sister Rasband?

942
00:32:37,355 --> 00:32:38,954
You've been a bishop in a family ward.

943
00:32:38,954 --> 00:32:40,335
Mhmm. That's a tough

944
00:32:40,875 --> 00:32:43,509
Sure. Tough one. Right? Yeah. In a YSA

945
00:32:43,509 --> 00:32:45,589
Ward, it's totally different. Yeah. It's a different

946
00:32:45,589 --> 00:32:46,730
dynamic. Completely

947
00:32:47,509 --> 00:32:48,970
love my wife. Mhmm.

948
00:32:49,269 --> 00:32:50,950
And so from the beginning, I got this

949
00:32:50,950 --> 00:32:52,650
impression that sister Rasband

950
00:32:53,430 --> 00:32:54,730
needs to meet with people.

951
00:32:55,214 --> 00:32:56,595
So from day one,

952
00:32:56,974 --> 00:32:57,794
I've told

953
00:32:58,174 --> 00:33:00,174
the ward, like, hey, you can meet with

954
00:33:00,174 --> 00:33:02,434
me or you can meet with Sister Rasband.

955
00:33:02,894 --> 00:33:05,134
And this is kind of unconventional. Right? You

956
00:33:05,134 --> 00:33:07,134
know? And somebody may fire me, but, like,

957
00:33:07,134 --> 00:33:09,679
you know, I think it's amazing. But, like

958
00:33:09,759 --> 00:33:10,259
so

959
00:33:11,039 --> 00:33:12,339
her name is on the program.

960
00:33:12,640 --> 00:33:14,019
Her cell phone's there.

961
00:33:14,559 --> 00:33:17,039
She meets with anywhere from two to four

962
00:33:17,039 --> 00:33:17,539
YSAs

963
00:33:18,160 --> 00:33:18,980
every Sunday,

964
00:33:19,359 --> 00:33:21,759
and they're coming to her with, like, really

965
00:33:21,759 --> 00:33:23,140
hard things. Mhmm.

966
00:33:23,644 --> 00:33:25,964
And it's things that don't always have to

967
00:33:25,964 --> 00:33:26,784
come to me,

968
00:33:27,164 --> 00:33:27,664
but

969
00:33:28,284 --> 00:33:30,684
they're in a situation or have something that

970
00:33:30,684 --> 00:33:33,024
they just really wanna talk about. And, like,

971
00:33:33,325 --> 00:33:35,565
she's there for them, and she's ministering to

972
00:33:35,565 --> 00:33:38,619
them, and she's mentoring them. And sometimes it's

973
00:33:38,619 --> 00:33:40,380
been a bridge to me of, like, I

974
00:33:40,380 --> 00:33:42,240
don't know if I trust your husband yet,

975
00:33:42,619 --> 00:33:44,700
but I trust you. Yeah. And it's a

976
00:33:44,700 --> 00:33:46,140
bridge to me, and they've come to me

977
00:33:46,140 --> 00:33:46,640
together.

978
00:33:47,339 --> 00:33:50,160
Right? And so it's been just this amazing

979
00:33:50,299 --> 00:33:51,599
thing, and

980
00:33:52,384 --> 00:33:54,404
she is all in on that as well.

981
00:33:54,625 --> 00:33:57,184
Mhmm. You know? And so that's another way

982
00:33:57,184 --> 00:34:00,065
that we are being available and we're being

983
00:34:00,065 --> 00:34:00,804
with them

984
00:34:01,345 --> 00:34:02,325
so that we can

985
00:34:02,704 --> 00:34:04,884
help them have a relationship with their savior.

986
00:34:04,944 --> 00:34:07,204
I think this is really key insight with

987
00:34:07,289 --> 00:34:09,449
there's this you know, especially with the shift

988
00:34:09,449 --> 00:34:09,949
of

989
00:34:10,329 --> 00:34:12,489
this idea that, you know, the more traditional

990
00:34:12,489 --> 00:34:14,410
word, the bishop should be delegating more to

991
00:34:14,410 --> 00:34:16,090
the elders' court and the least sided president.

992
00:34:16,090 --> 00:34:19,130
Right? Dynamics I mean, still same dynamic definitely

993
00:34:19,130 --> 00:34:20,590
in a in a YSA word.

994
00:34:20,905 --> 00:34:22,425
But, you know, a lot of bishops are

995
00:34:22,425 --> 00:34:24,825
like, they're they're frustrated. Like, well, I try,

996
00:34:24,825 --> 00:34:27,405
but they keep coming to me. Right? And

997
00:34:27,545 --> 00:34:29,144
so for you to it's just these little

998
00:34:29,144 --> 00:34:31,465
things of putting certain phone numbers in the

999
00:34:31,465 --> 00:34:31,965
program.

1000
00:34:32,425 --> 00:34:34,985
I tell my elders a lot, like, who's

1001
00:34:34,985 --> 00:34:38,039
the only person you can confess, you know,

1002
00:34:38,339 --> 00:34:40,579
share your sins with? And and, you know,

1003
00:34:40,579 --> 00:34:42,420
I wasn't the bishop. I say, anybody you

1004
00:34:42,420 --> 00:34:44,099
feel comfortable with. Right? We'll get to the

1005
00:34:44,099 --> 00:34:45,940
bishop part. I mean, that is a there's

1006
00:34:45,940 --> 00:34:48,500
keys there and a process there, but tell

1007
00:34:48,500 --> 00:34:51,835
somebody you're struggling. Open up to somebody. Yeah.

1008
00:34:51,835 --> 00:34:54,655
And then that sort of gets that momentum

1009
00:34:54,715 --> 00:34:56,875
going that then then leads to the bishop's

1010
00:34:56,875 --> 00:34:59,054
office or, you know, those appropriate channels.

1011
00:34:59,594 --> 00:35:00,414
And it offloads

1012
00:35:00,795 --> 00:35:01,934
you that maybe

1013
00:35:02,315 --> 00:35:04,554
would be 60 texts a day you'd be

1014
00:35:04,554 --> 00:35:06,094
receiving. But because of these

1015
00:35:06,449 --> 00:35:09,089
cultural cues, you know, it's it's getting spread

1016
00:35:09,089 --> 00:35:11,570
out a little bit. Yeah. Yeah. It's great.

1017
00:35:11,570 --> 00:35:13,889
Yeah. That's cool. And my wife is so

1018
00:35:13,889 --> 00:35:14,389
good.

1019
00:35:15,089 --> 00:35:17,489
She is amazing. So they just love her

1020
00:35:17,489 --> 00:35:19,730
to death, you know? That's cool. Another thing

1021
00:35:19,730 --> 00:35:21,554
that we do, like, there's a lot of

1022
00:35:21,554 --> 00:35:23,074
be with them kind of stuff that I

1023
00:35:23,074 --> 00:35:24,994
wanna talk about, but I think as the

1024
00:35:24,994 --> 00:35:25,494
bishop,

1025
00:35:25,954 --> 00:35:28,315
people wanna hear from you. Mhmm. I think

1026
00:35:28,315 --> 00:35:30,135
a lot of bishops are like, oh, I'm,

1027
00:35:30,275 --> 00:35:31,795
you know, I'm in the limelight. I don't

1028
00:35:31,795 --> 00:35:33,155
I don't wanna like, you know, and like

1029
00:35:33,315 --> 00:35:34,594
Don't wanna make it about me. Don't wanna

1030
00:35:34,594 --> 00:35:35,734
make it about me.

1031
00:35:36,200 --> 00:35:37,880
So I've always wanted to hear from my

1032
00:35:37,880 --> 00:35:38,380
leaders.

1033
00:35:38,920 --> 00:35:41,720
And so for me, like, another part of

1034
00:35:41,720 --> 00:35:43,820
being available to them is, like,

1035
00:35:44,280 --> 00:35:45,880
I speak to them often. It's not a

1036
00:35:45,880 --> 00:35:48,519
scheduled sacrament talk, but Mhmm. After sacrament, I'll

1037
00:35:48,519 --> 00:35:49,960
have an impression. I get up and I

1038
00:35:49,960 --> 00:35:50,940
say it. Like,

1039
00:35:51,434 --> 00:35:52,715
you know what I mean? And and I'm

1040
00:35:52,715 --> 00:35:55,375
like, hey, guys. I'm feeling this. Like,

1041
00:35:55,675 --> 00:35:57,035
I feel like I need to say this

1042
00:35:57,035 --> 00:35:58,494
to you, and then I'll say it.

1043
00:35:58,795 --> 00:36:01,195
And I think they really appreciate that, and

1044
00:36:01,195 --> 00:36:04,075
it creates it's like this they really respond

1045
00:36:04,075 --> 00:36:04,815
to vulnerability.

1046
00:36:05,760 --> 00:36:07,380
Like, if I'm vulnerable, they

1047
00:36:07,760 --> 00:36:08,900
can become vulnerable.

1048
00:36:09,360 --> 00:36:11,760
Right? And so that's really important. Yeah. And

1049
00:36:11,760 --> 00:36:14,000
I love that even this these little moments

1050
00:36:14,000 --> 00:36:16,000
of pattern interrupts of being like because you

1051
00:36:16,000 --> 00:36:18,079
could easily say, you know, I'll speak next

1052
00:36:18,079 --> 00:36:19,954
Sunday and say that. But to stand up

1053
00:36:19,954 --> 00:36:21,394
and be like, woah. Woah. Woah. Like, someone's

1054
00:36:21,394 --> 00:36:23,074
talking and it's the bishop. What is he

1055
00:36:23,074 --> 00:36:24,994
saying? Those pattern interrupts can can do a

1056
00:36:24,994 --> 00:36:26,855
lot. Yeah. Because it's kind of unconventional.

1057
00:36:27,155 --> 00:36:29,795
Right? Yeah. We do surprise and delights with

1058
00:36:29,795 --> 00:36:32,054
our award. Oh, nice. So, like,

1059
00:36:32,355 --> 00:36:34,454
a a good example of this is, like,

1060
00:36:34,659 --> 00:36:36,579
one night, Courtney and I, we were on

1061
00:36:36,579 --> 00:36:37,639
a date in Provo,

1062
00:36:38,420 --> 00:36:38,920
and

1063
00:36:39,380 --> 00:36:42,360
this thought hits my head because Liberty Square's,

1064
00:36:42,500 --> 00:36:44,820
you know, ten minutes from Rockwell ice cream.

1065
00:36:44,820 --> 00:36:46,820
Right? Mhmm. Like, let's go get some ice

1066
00:36:46,820 --> 00:36:49,235
cream. And this thought hits my head, like,

1067
00:36:49,235 --> 00:36:50,295
invite the ward.

1068
00:36:50,675 --> 00:36:52,434
And so, like, I throw out on the

1069
00:36:52,434 --> 00:36:55,175
group chat, sister Rosban and I at Rockwell

1070
00:36:55,635 --> 00:36:58,114
come have ice cream with us. And within

1071
00:36:58,114 --> 00:36:59,015
twenty minutes,

1072
00:36:59,635 --> 00:37:02,295
we had a line just down the street.

1073
00:37:02,530 --> 00:37:03,590
Love it. Right?

1074
00:37:03,970 --> 00:37:06,849
And we sat with them, and I I

1075
00:37:06,849 --> 00:37:08,450
don't even know whose ice cream I paid

1076
00:37:08,450 --> 00:37:10,070
for. I probably paid for, like,

1077
00:37:10,530 --> 00:37:12,369
all kinds of people. They just got free

1078
00:37:12,369 --> 00:37:14,130
ice cream that night. Right? That weren't even

1079
00:37:14,130 --> 00:37:15,650
my ward because we were fairly new at

1080
00:37:15,650 --> 00:37:17,054
the time. I was like, I'm still trying

1081
00:37:17,054 --> 00:37:19,375
to get to know everybody's names. But we

1082
00:37:19,375 --> 00:37:21,934
sowed them for two hours and just ate

1083
00:37:21,934 --> 00:37:24,494
ice cream and talked and got to know

1084
00:37:24,494 --> 00:37:26,494
them. And, like, we were with them. And,

1085
00:37:26,494 --> 00:37:26,994
like,

1086
00:37:27,295 --> 00:37:29,694
and things like that just really, really go

1087
00:37:29,694 --> 00:37:31,135
a long ways. Yeah. And that and that

1088
00:37:31,214 --> 00:37:33,269
we just do crazy stuff. Like, you know,

1089
00:37:33,269 --> 00:37:35,510
half the awards like running the Saint George

1090
00:37:35,510 --> 00:37:37,429
Marathon and like, Bishop, you gotta do it

1091
00:37:37,429 --> 00:37:39,190
with us. I'm like, k. I guess I'm

1092
00:37:39,190 --> 00:37:41,670
running a marathon. Like, you know? And and

1093
00:37:41,670 --> 00:37:43,349
so we're gonna go run the Saint George

1094
00:37:43,349 --> 00:37:45,030
Marathon, but I'm doing it to be with

1095
00:37:45,030 --> 00:37:47,530
them. Yeah. Because there's a higher purpose

1096
00:37:48,085 --> 00:37:50,265
to being with them. Like, I just genuinely

1097
00:37:50,324 --> 00:37:51,765
love them. I just wanna be with them

1098
00:37:51,765 --> 00:37:54,244
all the time. Mhmm. Yeah. And I just

1099
00:37:54,244 --> 00:37:56,405
appreciate the informality of of some of this

1100
00:37:56,405 --> 00:37:58,485
where, like, in our elders quorum, we have

1101
00:37:58,485 --> 00:38:00,565
a group that works out in the mornings

1102
00:38:00,565 --> 00:38:01,304
three times,

1103
00:38:01,605 --> 00:38:03,045
three times a week. We have a group

1104
00:38:03,045 --> 00:38:03,545
that

1105
00:38:03,900 --> 00:38:05,420
that does game nights. We have a group

1106
00:38:05,420 --> 00:38:07,900
that that goes shooting often. Right? That all

1107
00:38:07,900 --> 00:38:10,159
the gun guys wanna go and shoot. So

1108
00:38:10,219 --> 00:38:12,219
it's like or the pickleball group. Right? It's

1109
00:38:12,219 --> 00:38:14,380
like, wherever it is, like, go do your

1110
00:38:14,380 --> 00:38:15,900
thing and let's just just have to be

1111
00:38:15,900 --> 00:38:17,420
an official. Yeah. It doesn't have to be

1112
00:38:17,420 --> 00:38:19,644
official and that's cool. The pricing is worth

1113
00:38:19,644 --> 00:38:21,565
the best. Like, on moving days, I'll just

1114
00:38:21,565 --> 00:38:23,964
show up at the outside the apartments with,

1115
00:38:23,964 --> 00:38:25,824
like, 250 chicken sandwiches.

1116
00:38:26,764 --> 00:38:28,125
And I'll just sit up a table, and

1117
00:38:28,125 --> 00:38:29,644
I'll just be like, hey. I know you

1118
00:38:29,644 --> 00:38:31,405
guys are all working hard. Who needs help

1119
00:38:31,405 --> 00:38:33,429
moving a couch? And we got a bunch

1120
00:38:33,429 --> 00:38:35,829
of sandwiches and, like, everybody will just come

1121
00:38:35,829 --> 00:38:38,630
down, just flood. Yeah. Like, the we'll just

1122
00:38:38,630 --> 00:38:40,150
talk and hang out and sit in the

1123
00:38:40,150 --> 00:38:41,989
lawns and we'll help people move and, like,

1124
00:38:41,989 --> 00:38:42,489
it's

1125
00:38:42,789 --> 00:38:44,789
it's really fun. That's awesome. Yeah. So that's

1126
00:38:44,789 --> 00:38:46,684
the be with them part. The next part

1127
00:38:46,684 --> 00:38:49,164
is like the let them lead. Right? And

1128
00:38:49,164 --> 00:38:49,664
so

1129
00:38:50,284 --> 00:38:50,684
with,

1130
00:38:51,644 --> 00:38:53,605
I mean, obviously with Chick fil A, like

1131
00:38:53,965 --> 00:38:55,644
so to just give you an example, we

1132
00:38:55,644 --> 00:38:56,144
have

1133
00:38:56,445 --> 00:38:58,465
over a hundred employees in one restaurant.

1134
00:38:59,319 --> 00:39:00,460
There's a lot of people.

1135
00:39:01,079 --> 00:39:02,839
Like, 30 or 40 of them are in

1136
00:39:02,839 --> 00:39:03,819
leadership positions.

1137
00:39:04,440 --> 00:39:07,880
We are very specific about everybody does, but

1138
00:39:07,880 --> 00:39:09,400
we let them do their job. We have

1139
00:39:09,400 --> 00:39:10,139
a responsibility

1140
00:39:10,440 --> 00:39:12,695
matrix that we have that outlines

1141
00:39:12,994 --> 00:39:15,815
every single role, what exactly you do,

1142
00:39:16,195 --> 00:39:17,875
you know, what you need to care for,

1143
00:39:17,875 --> 00:39:20,515
and, like so we're very specific with that.

1144
00:39:20,515 --> 00:39:22,275
But I am curious with that question. Like

1145
00:39:22,355 --> 00:39:23,414
Yeah. With that leadership

1146
00:39:23,875 --> 00:39:26,275
portion, like, how how do you enable them

1147
00:39:26,275 --> 00:39:26,775
to

1148
00:39:27,159 --> 00:39:28,760
not just wait around for you to tell

1149
00:39:28,760 --> 00:39:30,599
them what to do or I just totally

1150
00:39:30,599 --> 00:39:32,460
get out of the way. Yeah. Like,

1151
00:39:32,840 --> 00:39:34,059
when I say, like,

1152
00:39:34,360 --> 00:39:34,860
I'm

1153
00:39:35,239 --> 00:39:37,239
delegating this to you, like, I literally am,

1154
00:39:37,239 --> 00:39:39,719
like, letting you do it Mhmm. And I'm

1155
00:39:39,719 --> 00:39:41,320
letting you fail. And, like, you know, if

1156
00:39:41,320 --> 00:39:43,164
if we're looking at speed of service in

1157
00:39:43,164 --> 00:39:44,304
our drive through and

1158
00:39:44,684 --> 00:39:46,224
somebody's got this idea,

1159
00:39:46,605 --> 00:39:48,464
I'm like, go for it.

1160
00:39:48,764 --> 00:39:50,385
Try it. See what happens.

1161
00:39:50,844 --> 00:39:52,844
Like, what's the worst that can happen? Yeah.

1162
00:39:52,844 --> 00:39:54,525
You know what I mean? Like, you know,

1163
00:39:54,525 --> 00:39:56,284
like, will they wait an extra two minutes

1164
00:39:56,284 --> 00:39:58,065
or whatever? But through them

1165
00:39:58,710 --> 00:39:59,609
creating it,

1166
00:39:59,989 --> 00:40:01,769
owning it, it's their idea.

1167
00:40:02,230 --> 00:40:03,429
Like, if I'm just like, you need to

1168
00:40:03,429 --> 00:40:04,889
do this, this, and this, and this.

1169
00:40:05,269 --> 00:40:07,670
There's no buy in. Right? So they create

1170
00:40:07,670 --> 00:40:10,309
the ideas. They create. And then and I'm

1171
00:40:10,309 --> 00:40:10,809
there

1172
00:40:11,275 --> 00:40:13,675
for strategic, like, hey. You maybe thought about

1173
00:40:13,675 --> 00:40:14,735
this or

1174
00:40:15,195 --> 00:40:17,994
maybe it requires some capital investment. Like, hey.

1175
00:40:17,994 --> 00:40:20,315
Like, yeah. I'll approve that. Like, we'll spend

1176
00:40:20,315 --> 00:40:22,815
money on that. Right? Mhmm. But just truly

1177
00:40:22,875 --> 00:40:23,695
letting them

1178
00:40:24,190 --> 00:40:26,670
own it, both the success, like, I'm not

1179
00:40:26,670 --> 00:40:27,809
stealing their success,

1180
00:40:28,510 --> 00:40:29,010
and

1181
00:40:29,550 --> 00:40:31,550
the failure. Right? It's like, oh, that didn't

1182
00:40:31,550 --> 00:40:32,829
work. I'm like, k. What are you gonna

1183
00:40:32,829 --> 00:40:35,070
try next? It's not like, oh, well, let's

1184
00:40:35,070 --> 00:40:36,510
do this now. I know how to do

1185
00:40:36,510 --> 00:40:38,244
it. It's like, what do you think we

1186
00:40:38,244 --> 00:40:40,485
should do? Yeah. I always put it back

1187
00:40:40,485 --> 00:40:40,985
on

1188
00:40:41,364 --> 00:40:42,804
them. And then they they I think they

1189
00:40:42,804 --> 00:40:45,045
realize, like, oh, he's serious. Like, he's not

1190
00:40:45,125 --> 00:40:46,724
literally not gonna tell me what to do.

1191
00:40:46,724 --> 00:40:48,244
After a few reps, they're like, oh, yeah.

1192
00:40:48,244 --> 00:40:49,764
He really does want me to to do

1193
00:40:49,764 --> 00:40:51,445
that. And then, like, my team at Chick

1194
00:40:51,445 --> 00:40:52,824
fil A now, man, like,

1195
00:40:53,849 --> 00:40:56,170
I would put them up against anybody. They

1196
00:40:56,170 --> 00:40:58,650
are so good. Head to Spanish Flight Team.

1197
00:40:58,650 --> 00:41:01,710
They are dialed in. Like, they are dedicated.

1198
00:41:02,010 --> 00:41:04,349
Like, they would jump through walls for me.

1199
00:41:04,650 --> 00:41:06,989
That's cool. And I often tell people, like,

1200
00:41:07,085 --> 00:41:08,924
I don't feel worthy of the team that

1201
00:41:08,924 --> 00:41:09,824
works for me.

1202
00:41:10,125 --> 00:41:12,444
I try everything I can to take care

1203
00:41:12,444 --> 00:41:13,505
of them and

1204
00:41:14,045 --> 00:41:17,005
to just really express my gratitude, whether it's

1205
00:41:17,005 --> 00:41:17,744
through compensation

1206
00:41:18,125 --> 00:41:18,625
or

1207
00:41:19,005 --> 00:41:21,984
personal time or whatever it is. But, like,

1208
00:41:22,329 --> 00:41:24,489
I often don't feel grateful because they're so

1209
00:41:24,489 --> 00:41:24,989
good.

1210
00:41:25,449 --> 00:41:27,449
Mhmm. That's cool. Yeah. So in the ward

1211
00:41:27,449 --> 00:41:28,909
with, like, letting them lead,

1212
00:41:29,369 --> 00:41:31,369
you know, obviously, you need structure. In a

1213
00:41:31,369 --> 00:41:33,150
YSA ward, that's always fluctuating.

1214
00:41:33,449 --> 00:41:35,609
Like, last week, we just changed our entire

1215
00:41:35,609 --> 00:41:37,545
ward council or I changed my second council

1216
00:41:37,545 --> 00:41:38,284
in the bishopric,

1217
00:41:38,744 --> 00:41:40,744
but I love it. It's like fresh energy

1218
00:41:40,744 --> 00:41:41,244
is

1219
00:41:41,625 --> 00:41:44,344
like newness. Right? And, you know, an example

1220
00:41:44,344 --> 00:41:45,005
of this,

1221
00:41:45,464 --> 00:41:47,304
this is kind of a cool one. So

1222
00:41:47,304 --> 00:41:48,605
when I first got called,

1223
00:41:49,079 --> 00:41:50,920
I walked in and I conducted my first

1224
00:41:50,920 --> 00:41:53,000
sacrament meeting and they're like, Bishop, you didn't,

1225
00:41:53,000 --> 00:41:55,660
like, do the sacrament pause. I'm like,

1226
00:41:55,960 --> 00:41:57,559
sacrament, but like, what are you talking about?

1227
00:41:57,559 --> 00:41:59,559
Like, I don't know. Is that an ambi?

1228
00:41:59,559 --> 00:42:01,394
Like, what is that? Like and I'm like,

1229
00:42:01,635 --> 00:42:03,715
no. Like, this is what you do. Like,

1230
00:42:03,715 --> 00:42:04,855
we take the sacrament.

1231
00:42:05,394 --> 00:42:06,454
And then afterwards,

1232
00:42:07,474 --> 00:42:09,235
everybody sits down. We just sit in silence

1233
00:42:09,235 --> 00:42:11,175
for, like, ten to twenty, thirty seconds.

1234
00:42:11,474 --> 00:42:13,554
Wow. And at first, I was kinda like

1235
00:42:13,889 --> 00:42:15,349
I was like I thought handbook.

1236
00:42:15,730 --> 00:42:17,829
Like, are we messing with the sacrament? Right?

1237
00:42:18,130 --> 00:42:20,049
And then I I started thinking about it.

1238
00:42:20,049 --> 00:42:20,710
I'm like,

1239
00:42:21,010 --> 00:42:23,170
they're wanting to focus on the savior. Like,

1240
00:42:23,170 --> 00:42:25,429
they're really wanting to have a moment. Right?

1241
00:42:25,809 --> 00:42:26,869
So the next Sunday,

1242
00:42:27,170 --> 00:42:28,069
we go back,

1243
00:42:28,414 --> 00:42:29,635
and one of my counselors,

1244
00:42:30,335 --> 00:42:31,714
who's a YSA, is

1245
00:42:32,094 --> 00:42:32,594
conducting

1246
00:42:33,214 --> 00:42:35,614
and he does the sacrament pause. I'm like,

1247
00:42:35,614 --> 00:42:37,315
this is a really long pause.

1248
00:42:37,934 --> 00:42:39,454
You know what I mean? But, like, I'm

1249
00:42:39,454 --> 00:42:41,775
like super, like, kind of like, I don't

1250
00:42:41,775 --> 00:42:44,039
know how I feel about this and, like,

1251
00:42:44,119 --> 00:42:45,640
is this right? And, like, you know what

1252
00:42:45,640 --> 00:42:47,739
I mean? But I could look

1253
00:42:48,039 --> 00:42:48,860
in the congregation

1254
00:42:49,480 --> 00:42:51,480
and I just see all these people just

1255
00:42:51,480 --> 00:42:52,539
having this, like,

1256
00:42:53,320 --> 00:42:56,518
really meaningful moment. Mhmm. And now, like, I

1257
00:42:56,518 --> 00:42:57,114
would love it.

1258
00:42:57,734 --> 00:42:59,434
Like, if you came to our ward

1259
00:42:59,734 --> 00:43:00,714
and you experienced

1260
00:43:01,014 --> 00:43:01,675
the sacrament,

1261
00:43:02,214 --> 00:43:03,594
so we pass the sacrament,

1262
00:43:04,054 --> 00:43:05,355
and then it's just like,

1263
00:43:05,734 --> 00:43:08,214
you know, like a twenty second just pure

1264
00:43:08,214 --> 00:43:10,474
silence, and everybody is in

1265
00:43:10,934 --> 00:43:11,755
deep prayer

1266
00:43:12,349 --> 00:43:12,849
connection.

1267
00:43:13,469 --> 00:43:14,530
And I'm just like,

1268
00:43:14,829 --> 00:43:16,989
okay, I get it. Like and this is

1269
00:43:16,989 --> 00:43:18,989
letting them lead. Right? Like, it like, what

1270
00:43:18,989 --> 00:43:20,510
if I would have been like, no, I'm

1271
00:43:20,510 --> 00:43:22,349
the bishop and, like, we don't do that

1272
00:43:22,349 --> 00:43:24,909
and, like, it's kinda awkward and, like but,

1273
00:43:24,909 --> 00:43:26,684
like, it's become this, like,

1274
00:43:27,164 --> 00:43:29,405
really, really meaningful thing to our ward. And

1275
00:43:29,405 --> 00:43:31,724
anybody who comes and visits now, they're like,

1276
00:43:31,724 --> 00:43:34,445
what was that? Like, I've never felt that

1277
00:43:34,445 --> 00:43:37,644
before. And it's been really cool. Wow. Yeah.

1278
00:43:37,644 --> 00:43:39,405
Yeah. I love it. I love it. You

1279
00:43:39,405 --> 00:43:39,900
know?

1280
00:43:40,299 --> 00:43:42,059
So Anything else with let them lead that

1281
00:43:42,059 --> 00:43:44,000
we haven't covered? Yeah. I mean,

1282
00:43:44,460 --> 00:43:46,079
ward council is really important.

1283
00:43:46,779 --> 00:43:48,559
So what I've learned there

1284
00:43:49,099 --> 00:43:51,839
is as the leader, don't speak too soon.

1285
00:43:52,539 --> 00:43:54,699
If you speak too soon, you shut them

1286
00:43:54,699 --> 00:43:55,199
down.

1287
00:43:55,784 --> 00:43:58,025
Right? Because you're the leader. You're the guy

1288
00:43:58,025 --> 00:43:59,724
in charge or whatever. And so

1289
00:44:00,105 --> 00:44:02,344
we have a new release site present. Ellen,

1290
00:44:02,344 --> 00:44:04,444
how are you? She's great. But

1291
00:44:04,905 --> 00:44:07,545
she had these ideas for ministering as she's

1292
00:44:07,545 --> 00:44:10,010
coming in. And she called me and she's

1293
00:44:10,010 --> 00:44:11,289
like, Bishop, I wanna bring this up in

1294
00:44:11,289 --> 00:44:13,050
ward council. Can I talk about it? And

1295
00:44:13,050 --> 00:44:14,969
I'm like, of course you can. Right? You

1296
00:44:14,969 --> 00:44:15,469
know?

1297
00:44:15,929 --> 00:44:18,650
And so she's read the handbook. She's done

1298
00:44:18,650 --> 00:44:19,630
all this research.

1299
00:44:20,250 --> 00:44:22,190
And she brings it up in ward council.

1300
00:44:22,969 --> 00:44:23,469
And,

1301
00:44:23,844 --> 00:44:25,684
you know, the whole word council like, we've

1302
00:44:25,684 --> 00:44:27,224
probably had a twenty minute just

1303
00:44:27,684 --> 00:44:30,485
this amazing discussion of all, like, the good

1304
00:44:30,485 --> 00:44:32,405
things of doing it this way or, like,

1305
00:44:32,405 --> 00:44:34,644
have you considered this and, like, you know,

1306
00:44:34,644 --> 00:44:36,265
and all that kind of stuff. And then

1307
00:44:36,485 --> 00:44:38,505
and I just let it all happen.

1308
00:44:39,079 --> 00:44:40,300
Like, it didn't speak.

1309
00:44:40,760 --> 00:44:43,079
I just let them work it out. And

1310
00:44:43,079 --> 00:44:43,579
then,

1311
00:44:44,039 --> 00:44:46,199
you know, it came to the end and

1312
00:44:46,199 --> 00:44:47,800
somebody's like, well, what do you think, Bishop?

1313
00:44:47,800 --> 00:44:50,679
You know? And and I literally said something

1314
00:44:50,679 --> 00:44:51,179
like,

1315
00:44:51,675 --> 00:44:53,434
Ellen has the calling and she's gonna figure

1316
00:44:53,434 --> 00:44:55,835
it out. And I'm totally confident it's gonna

1317
00:44:55,835 --> 00:44:56,414
be amazing.

1318
00:44:57,195 --> 00:44:59,055
So Ellen's sitting with that right now.

1319
00:44:59,755 --> 00:45:01,454
Right? Yeah. And so

1320
00:45:01,755 --> 00:45:05,109
that's letting them lead. Like, truly, like, letting

1321
00:45:05,109 --> 00:45:06,550
go. Now we have the handbook and we

1322
00:45:06,550 --> 00:45:08,710
have rule like, rules. I don't love that

1323
00:45:08,710 --> 00:45:09,750
word. But, like, you know what I mean?

1324
00:45:09,750 --> 00:45:12,789
Like, guidelines and guardrails and, like, if anything

1325
00:45:12,789 --> 00:45:15,510
was, like, crazy, obviously, you're gonna be like,

1326
00:45:15,510 --> 00:45:17,670
yeah. That's probably not a great idea. Right?

1327
00:45:17,670 --> 00:45:20,195
But let's talk about it. Right? But just

1328
00:45:20,195 --> 00:45:22,614
truly letting them own it, and I have

1329
00:45:22,755 --> 00:45:24,855
full confidence that whatever she

1330
00:45:25,474 --> 00:45:27,875
moves forward with is gonna be what our

1331
00:45:27,875 --> 00:45:28,775
ward needs

1332
00:45:29,074 --> 00:45:31,795
right now. Yeah. Yeah. That just those power

1333
00:45:31,795 --> 00:45:33,155
of the words of you'll you'll figure it

1334
00:45:33,155 --> 00:45:34,755
out. Yeah. You know? And Yeah. Let me

1335
00:45:34,755 --> 00:45:35,255
know.

1336
00:45:35,610 --> 00:45:38,030
So Yeah. That's awesome. That's awesome.

1337
00:45:38,410 --> 00:45:40,430
So connecting them to a higher purpose.

1338
00:45:41,050 --> 00:45:41,869
Yeah. So

1339
00:45:42,250 --> 00:45:43,769
on the ward side, it's connect them to

1340
00:45:43,769 --> 00:45:45,849
heaven, right, or Jesus Christ and Chick fil

1341
00:45:45,849 --> 00:45:47,450
A, it's connect them to a higher purpose.

1342
00:45:47,450 --> 00:45:49,925
So all of this is building a relationship

1343
00:45:50,545 --> 00:45:52,164
so they can speak into their life.

1344
00:45:52,545 --> 00:45:54,945
Right? So you can speak into somebody's life

1345
00:45:54,945 --> 00:45:57,285
through a title, like an owner operator.

1346
00:45:57,664 --> 00:45:59,765
I can tell people what to do. Mhmm.

1347
00:45:59,905 --> 00:46:01,744
As a bishop, you can be like, hey,

1348
00:46:01,744 --> 00:46:02,945
you should do this or you should do

1349
00:46:02,945 --> 00:46:05,599
this. But when it's accompanied by a relationship,

1350
00:46:06,460 --> 00:46:08,079
it just hits totally different.

1351
00:46:08,460 --> 00:46:10,699
Right? Yeah. And so this is where it

1352
00:46:10,699 --> 00:46:12,639
really comes to be. So

1353
00:46:13,339 --> 00:46:14,480
at Chick fil A,

1354
00:46:14,859 --> 00:46:16,779
it's kinda funny. People are like, we really

1355
00:46:16,779 --> 00:46:19,425
do that? But, like, I have a conversation

1356
00:46:19,425 --> 00:46:20,405
with them about

1357
00:46:20,785 --> 00:46:22,164
this is a tour of duty.

1358
00:46:22,465 --> 00:46:23,285
And I'm like,

1359
00:46:23,585 --> 00:46:25,125
you're coming into my business.

1360
00:46:25,585 --> 00:46:27,825
You're gonna give me your best. I'm gonna

1361
00:46:27,825 --> 00:46:28,965
give you my best.

1362
00:46:29,425 --> 00:46:31,184
And one day, you're gonna leave me, and

1363
00:46:31,184 --> 00:46:33,285
I'm gonna encourage you to leave my business.

1364
00:46:33,425 --> 00:46:33,925
Mhmm.

1365
00:46:34,230 --> 00:46:34,730
Like,

1366
00:46:35,030 --> 00:46:36,949
the best thing for you is to leave

1367
00:46:36,949 --> 00:46:38,889
me. But while you're here,

1368
00:46:39,429 --> 00:46:39,929
let's

1369
00:46:40,230 --> 00:46:41,909
give each other our best. Let's learn what

1370
00:46:41,909 --> 00:46:42,889
we need to learn,

1371
00:46:43,190 --> 00:46:45,050
and let's get you all the resources

1372
00:46:45,909 --> 00:46:47,510
that you can launch to wherever you need

1373
00:46:47,510 --> 00:46:48,969
to go. Yeah. Right?

1374
00:46:49,275 --> 00:46:49,775
So

1375
00:46:50,074 --> 00:46:52,394
from my restaurant, we have dentists, we have

1376
00:46:52,394 --> 00:46:54,335
physical therapists, we have attorneys,

1377
00:46:54,714 --> 00:46:55,375
we have,

1378
00:46:55,755 --> 00:46:57,914
you know, all kinds of people who have

1379
00:46:57,914 --> 00:46:59,835
done different things. But then also there's people

1380
00:46:59,835 --> 00:47:01,614
who choose to stay in the business

1381
00:47:02,150 --> 00:47:05,030
and thrive in my business, and we grow

1382
00:47:05,030 --> 00:47:07,510
them there. Or they, you know, go on

1383
00:47:07,510 --> 00:47:09,910
to be Chick fil A operators or work

1384
00:47:09,910 --> 00:47:11,130
at Chick fil A corporate.

1385
00:47:11,590 --> 00:47:12,070
And so

1386
00:47:12,630 --> 00:47:14,070
but what I found is, like, when I

1387
00:47:14,070 --> 00:47:15,050
have that relationship,

1388
00:47:15,485 --> 00:47:17,585
like, I can have those honest conversations

1389
00:47:18,204 --> 00:47:21,485
and really speak into somebody's life. Like, if

1390
00:47:21,485 --> 00:47:23,405
they know that, like, my intentions are good

1391
00:47:23,405 --> 00:47:25,804
and I'm I'm just not, like, using you

1392
00:47:25,804 --> 00:47:27,804
for, like, a person to make fries. Like,

1393
00:47:27,804 --> 00:47:30,940
I'm like I'm like, I actually really, really

1394
00:47:30,940 --> 00:47:32,460
care about what you're doing. Like, what do

1395
00:47:32,460 --> 00:47:34,160
you wanna do in the next five years?

1396
00:47:34,220 --> 00:47:37,019
Yeah. And I got awesome neighbors who do

1397
00:47:37,019 --> 00:47:38,000
all these things.

1398
00:47:38,380 --> 00:47:40,880
And I'm sending people to lunch with, like,

1399
00:47:41,105 --> 00:47:43,344
brother so and so and sister so and

1400
00:47:43,344 --> 00:47:45,364
so, and you gotta learn from this person,

1401
00:47:45,904 --> 00:47:47,444
actively trying to get people

1402
00:47:48,065 --> 00:47:50,704
to leave my business because that's what's best

1403
00:47:50,704 --> 00:47:53,824
for them. Yeah. Right? Yeah. And so I

1404
00:47:53,984 --> 00:47:55,764
when I think about this, I think about

1405
00:47:56,090 --> 00:47:58,590
Christ and the rich, young, young ruler.

1406
00:47:58,969 --> 00:47:59,469
Right?

1407
00:48:00,250 --> 00:48:02,670
Like, he went to Christ because he

1408
00:48:03,289 --> 00:48:05,610
loved him. He respected him. Like, he knew,

1409
00:48:05,610 --> 00:48:07,449
like, I wanna learn, like, you know and

1410
00:48:07,449 --> 00:48:09,425
he knew Christ knew him. And so I

1411
00:48:09,425 --> 00:48:10,864
look at it that way of, like, when

1412
00:48:10,864 --> 00:48:13,045
people come to you, it's a sacred responsibility

1413
00:48:13,425 --> 00:48:15,364
to tell them the truth. Mhmm.

1414
00:48:15,664 --> 00:48:18,005
And so I feel like I've gotten

1415
00:48:18,625 --> 00:48:21,559
really good. Not I have not I'm kind

1416
00:48:21,559 --> 00:48:23,800
of a people pleaser. Like, so it took

1417
00:48:23,800 --> 00:48:25,800
me a long time to learn this of

1418
00:48:25,800 --> 00:48:26,300
like,

1419
00:48:26,760 --> 00:48:29,159
you know what? You really, like, in your

1420
00:48:29,159 --> 00:48:29,659
development,

1421
00:48:29,960 --> 00:48:32,440
you need to work on this. Mhmm. And,

1422
00:48:32,440 --> 00:48:34,199
like, this is what you're missing. Like, if

1423
00:48:34,199 --> 00:48:35,559
you want to get in the Chick fil

1424
00:48:35,559 --> 00:48:38,914
A leadership development program, here's your gaps. Yeah.

1425
00:48:39,055 --> 00:48:41,855
Let's identify those. It's a different conversate. If

1426
00:48:41,855 --> 00:48:42,835
I have a relationship,

1427
00:48:43,454 --> 00:48:45,695
I can have that conversation to connect them

1428
00:48:45,695 --> 00:48:48,015
to that higher purpose. Mhmm. I don't have

1429
00:48:48,015 --> 00:48:50,894
the relationship. It doesn't work. It falls flat.

1430
00:48:50,894 --> 00:48:52,575
Like, you know, that kind of thing. And

1431
00:48:52,575 --> 00:48:54,949
so Another thing that stands out there is

1432
00:48:55,030 --> 00:48:56,309
this is gonna sound weird when I say

1433
00:48:56,309 --> 00:48:58,409
it, but, like, sometimes we hyperfocus

1434
00:48:58,710 --> 00:49:00,789
on, like, the key indicators or, like, the

1435
00:49:00,789 --> 00:49:02,630
ordinances of, like, well, what do we gotta

1436
00:49:02,630 --> 00:49:04,069
do to get you a temple right command

1437
00:49:04,069 --> 00:49:06,010
or get you sealed or what? Or

1438
00:49:06,324 --> 00:49:07,385
Or on a mission

1439
00:49:08,005 --> 00:49:09,765
or even, like, we wanna be a word

1440
00:49:09,765 --> 00:49:11,684
about missionary work. Right? Which these are all

1441
00:49:11,684 --> 00:49:13,684
good, but there's something about when you kinda

1442
00:49:13,684 --> 00:49:15,204
step back and say, well, wait a minute.

1443
00:49:15,204 --> 00:49:17,204
Like, where do you see yourself in five

1444
00:49:17,204 --> 00:49:19,204
years? Like, like, yeah. Right now, I'm kinda

1445
00:49:19,204 --> 00:49:21,039
really focused on school and getting into med

1446
00:49:21,039 --> 00:49:22,659
school or whatever. And then it's like,

1447
00:49:22,960 --> 00:49:25,519
oh, so I mean, missionary work maybe isn't

1448
00:49:25,519 --> 00:49:27,359
a super priority for you right now or

1449
00:49:27,599 --> 00:49:29,039
you know, I guess it gives you a

1450
00:49:29,039 --> 00:49:31,440
bigger picture that then people will lean in

1451
00:49:31,440 --> 00:49:33,839
because they're like, oh, I feel seen. Like,

1452
00:49:33,839 --> 00:49:35,219
my, you know,

1453
00:49:35,585 --> 00:49:38,464
direction and desires are being validated here. And

1454
00:49:38,464 --> 00:49:40,804
so I wanna step in and help this

1455
00:49:41,184 --> 00:49:43,344
community at large or this ward, you know,

1456
00:49:43,344 --> 00:49:45,424
because I feel seen. I want others to

1457
00:49:45,424 --> 00:49:47,264
feel seen. And as they lean into the

1458
00:49:47,344 --> 00:49:49,440
some of these things that which oftentimes are,

1459
00:49:49,599 --> 00:49:52,159
you know, callings from from heaven of, like,

1460
00:49:52,159 --> 00:49:53,920
no. This is where I feel drawn to

1461
00:49:53,920 --> 00:49:56,079
in the next five years, then they're gonna

1462
00:49:56,079 --> 00:49:58,319
naturally make covenants. They're gonna naturally show up

1463
00:49:58,319 --> 00:50:00,239
to church and participate in some of these

1464
00:50:00,239 --> 00:50:02,239
things. But no. It's amazing. And and, like,

1465
00:50:02,239 --> 00:50:04,559
on the church side, like, speaking to their

1466
00:50:04,559 --> 00:50:07,175
lives, like, there's obviously a lot of, like,

1467
00:50:07,175 --> 00:50:10,795
really special sacred moments with individuals where

1468
00:50:11,175 --> 00:50:12,875
you just invite them to do things,

1469
00:50:13,335 --> 00:50:14,795
you know? And I think that's

1470
00:50:15,094 --> 00:50:16,775
one thing that I've learned as being a

1471
00:50:16,775 --> 00:50:19,179
leader and a bishop is, like, I almost

1472
00:50:19,179 --> 00:50:21,099
feel like I'm on my mission again. Like,

1473
00:50:21,099 --> 00:50:22,380
all of a sudden, like, I can invite

1474
00:50:22,380 --> 00:50:24,940
people to do things. Like, it's it's you

1475
00:50:24,940 --> 00:50:27,739
know, but it's, like, when that relationship is

1476
00:50:27,739 --> 00:50:29,679
there and you extend that invitation,

1477
00:50:30,619 --> 00:50:31,340
they know

1478
00:50:31,784 --> 00:50:33,545
like, the spirit just tells them, like, yeah.

1479
00:50:33,545 --> 00:50:35,784
You're right because you know me, and you

1480
00:50:35,784 --> 00:50:37,385
put in the time and you care about

1481
00:50:37,385 --> 00:50:40,204
me, and I'm gonna respond to that invitation.

1482
00:50:40,664 --> 00:50:42,424
Mhmm. Like, whether it's the temple or the

1483
00:50:42,424 --> 00:50:44,184
priesthood, you know. And and I could tell

1484
00:50:44,184 --> 00:50:45,464
you every member of my ward who doesn't

1485
00:50:45,464 --> 00:50:47,550
have milk as their priesthood yet and or,

1486
00:50:47,550 --> 00:50:48,989
you know, who hasn't gone to the temple

1487
00:50:48,989 --> 00:50:50,989
and, you know, that kind of thing. But

1488
00:50:50,989 --> 00:50:51,730
it's like,

1489
00:50:52,030 --> 00:50:54,130
you just can't do a blanket, like,

1490
00:50:54,829 --> 00:50:55,329
invitation.

1491
00:50:55,630 --> 00:50:57,630
Right? Mhmm. But I've been putting in this

1492
00:50:57,630 --> 00:50:59,309
work with my ward. I I kinda mentioned

1493
00:50:59,309 --> 00:51:00,130
to you, like,

1494
00:51:00,695 --> 00:51:01,195
speaking,

1495
00:51:01,974 --> 00:51:03,755
like, just randomly, like

1496
00:51:04,215 --> 00:51:05,434
and so last Sunday,

1497
00:51:05,815 --> 00:51:07,994
just had this super powerful moment

1498
00:51:08,534 --> 00:51:10,635
where, like, we had these great speakers.

1499
00:51:11,014 --> 00:51:12,474
It was a youth high counselor,

1500
00:51:13,010 --> 00:51:14,609
which is amazing. And you know, and then

1501
00:51:14,609 --> 00:51:16,609
like that member from the stake release site

1502
00:51:16,609 --> 00:51:18,230
president, they were speaking on fasting.

1503
00:51:18,849 --> 00:51:21,170
Like nothing that I was like And in

1504
00:51:21,170 --> 00:51:21,909
my mind,

1505
00:51:22,369 --> 00:51:23,429
as they're talking,

1506
00:51:23,969 --> 00:51:25,349
the spirit's just saying,

1507
00:51:25,889 --> 00:51:27,349
you need to remind them

1508
00:51:27,755 --> 00:51:29,054
of the stake promises

1509
00:51:29,675 --> 00:51:30,574
about the temple.

1510
00:51:31,114 --> 00:51:33,035
I'm kind of like, well, we'll see what

1511
00:51:33,035 --> 00:51:35,035
time the meeting ends. And, you know, and

1512
00:51:35,035 --> 00:51:36,795
then again, it was just like hitting me

1513
00:51:36,795 --> 00:51:37,614
hard. Right?

1514
00:51:39,114 --> 00:51:41,139
So they're done talking. I get up. And

1515
00:51:41,139 --> 00:51:42,820
it's just one of those like, hey, this

1516
00:51:42,820 --> 00:51:43,719
is off script.

1517
00:51:44,099 --> 00:51:45,300
And I literally look at the word. I'm

1518
00:51:45,300 --> 00:51:47,059
like, the spirit is telling me to tell

1519
00:51:47,059 --> 00:51:47,639
you something.

1520
00:51:48,179 --> 00:51:48,679
And

1521
00:51:49,219 --> 00:51:51,880
our stake, President Swanson, he's amazing,

1522
00:51:52,420 --> 00:51:55,114
has challenged our entire YSA state to have

1523
00:51:55,114 --> 00:51:57,375
a weekly experience with the temple.

1524
00:51:58,155 --> 00:51:59,755
So what does that look like? Does that

1525
00:51:59,755 --> 00:52:00,954
mean you have to go to an endowment

1526
00:52:00,954 --> 00:52:01,775
every week?

1527
00:52:02,155 --> 00:52:02,655
No.

1528
00:52:03,114 --> 00:52:04,795
You can go do baptisms. You can do

1529
00:52:04,795 --> 00:52:05,295
initiatories.

1530
00:52:05,594 --> 00:52:07,454
You can go have lunch on the lawn.

1531
00:52:07,914 --> 00:52:08,699
You can just

1532
00:52:09,179 --> 00:52:11,659
like walk around the temple. Like whatever it

1533
00:52:11,659 --> 00:52:12,159
is,

1534
00:52:12,460 --> 00:52:14,880
like have a weekly experience with the temple.

1535
00:52:15,260 --> 00:52:16,000
And then

1536
00:52:16,539 --> 00:52:18,960
always have an appointment with the Lord.

1537
00:52:19,579 --> 00:52:21,920
Okay? And I think this is really wise.

1538
00:52:22,219 --> 00:52:22,780
And so

1539
00:52:23,815 --> 00:52:25,815
what that looks like is like let's say

1540
00:52:25,815 --> 00:52:27,114
you have an endowment appointment.

1541
00:52:27,414 --> 00:52:28,635
You go do your endowment.

1542
00:52:28,934 --> 00:52:30,315
When you get out of the temple,

1543
00:52:30,614 --> 00:52:33,255
you set your next appointment. Like, you always

1544
00:52:33,255 --> 00:52:35,755
have an appointment with the Lord. You're prioritizing

1545
00:52:35,974 --> 00:52:38,780
him. You're making time. And I stood up

1546
00:52:38,780 --> 00:52:40,960
and I just reinforced this promise

1547
00:52:41,340 --> 00:52:44,300
that President Swenson has given, which ultimately comes

1548
00:52:44,300 --> 00:52:46,559
from our prophet. Right? Yeah. And

1549
00:52:47,019 --> 00:52:48,400
it was so powerful.

1550
00:52:48,940 --> 00:52:50,000
And I literally

1551
00:52:50,300 --> 00:52:51,440
got probably

1552
00:52:51,900 --> 00:52:52,719
10 messages

1553
00:52:53,385 --> 00:52:55,324
later that day, whether it was in person

1554
00:52:55,864 --> 00:52:58,204
or text. It was like, hey, Bishop.

1555
00:52:58,585 --> 00:53:00,525
I know that was for me. Thank you.

1556
00:53:00,664 --> 00:53:02,664
Right? And so that was really validating. It

1557
00:53:02,664 --> 00:53:05,565
was like, I'm giving this everything I got.

1558
00:53:05,704 --> 00:53:07,704
I am connecting with them. And and then

1559
00:53:07,784 --> 00:53:10,099
and it's like, when I speak,

1560
00:53:10,799 --> 00:53:12,400
feel like I've earned the right to speak

1561
00:53:12,400 --> 00:53:14,900
into their life because I know them. Yeah.

1562
00:53:15,039 --> 00:53:17,839
It's powerful. Yeah. So That's cool. You mentioned

1563
00:53:17,839 --> 00:53:19,539
the, you have a group chat.

1564
00:53:20,079 --> 00:53:21,839
What app do you use or any other

1565
00:53:21,839 --> 00:53:24,019
apps that Yeah. So we we use GroupMe,

1566
00:53:24,444 --> 00:53:26,605
You know? And so that's where all our

1567
00:53:26,605 --> 00:53:28,605
communication is, you know? And so we have

1568
00:53:28,605 --> 00:53:31,405
Elichrome chat, release chat, like, a a main

1569
00:53:31,405 --> 00:53:33,505
chat. We have an activities chat. And so

1570
00:53:33,804 --> 00:53:36,444
it's effective. There's a 60 people on there,

1571
00:53:36,444 --> 00:53:38,944
you know? And so that's how we communicate.

1572
00:53:39,480 --> 00:53:40,219
My Bishopric,

1573
00:53:41,000 --> 00:53:43,400
those guys are just so good. Like, they

1574
00:53:43,400 --> 00:53:46,059
literally have a spreadsheet for everything. Like,

1575
00:53:46,440 --> 00:53:48,599
I'll speak and then like an hour later,

1576
00:53:48,599 --> 00:53:50,139
like, they'll be like, here's a spreadsheet.

1577
00:53:50,920 --> 00:53:52,760
And I'm like so they keep me so

1578
00:53:52,760 --> 00:53:53,260
organized.

1579
00:53:53,735 --> 00:53:55,494
So we use Google Sheets a lot, you

1580
00:53:55,494 --> 00:53:57,894
know, keeping track of all the callings and

1581
00:53:57,894 --> 00:53:59,255
and all that kind of stuff. But That's

1582
00:53:59,255 --> 00:54:00,635
cool. What I've learned

1583
00:54:01,094 --> 00:54:03,914
is, like, specifically in the YSA is, like,

1584
00:54:04,454 --> 00:54:05,434
they understand

1585
00:54:05,735 --> 00:54:08,110
my role and they're so protective of what

1586
00:54:08,110 --> 00:54:10,590
I need to be doing. They literally do

1587
00:54:10,590 --> 00:54:11,090
everything.

1588
00:54:11,710 --> 00:54:14,030
Mhmm. I've never asked somebody to speak in

1589
00:54:14,030 --> 00:54:14,530
church,

1590
00:54:15,070 --> 00:54:17,389
like, any calling that's given, like, that I

1591
00:54:17,389 --> 00:54:18,530
don't have to give

1592
00:54:18,909 --> 00:54:21,389
unless I wanna give it. Like, they go

1593
00:54:21,389 --> 00:54:24,215
do it. They are just so protective of

1594
00:54:24,215 --> 00:54:26,535
my time. So, like, Bishop, we need we

1595
00:54:26,535 --> 00:54:28,535
know you need to be with people one

1596
00:54:28,535 --> 00:54:29,275
on one.

1597
00:54:29,735 --> 00:54:31,575
And it's just amazing that they see that

1598
00:54:31,575 --> 00:54:34,295
and they, like, create space for that, and

1599
00:54:34,295 --> 00:54:36,775
I'm super grateful for it. That's cool. That's

1600
00:54:36,775 --> 00:54:38,989
great. How about any I mean, is there

1601
00:54:39,309 --> 00:54:40,989
give us a Chick fil A tip, any

1602
00:54:40,989 --> 00:54:43,710
secret menu or, like, tip of how to

1603
00:54:43,710 --> 00:54:45,389
show up, how to order. Yeah. I don't

1604
00:54:45,389 --> 00:54:46,429
know. Is there anything like that? I mean,

1605
00:54:46,429 --> 00:54:48,349
here's what I'll tell you. So I just

1606
00:54:48,349 --> 00:54:50,429
loaded your app up. Right? Yeah. With some

1607
00:54:50,590 --> 00:54:52,269
So this is sort of sponsored by Chick

1608
00:54:52,269 --> 00:54:54,244
fil A. I get all the chicken, though.

1609
00:54:55,424 --> 00:54:55,824
But,

1610
00:54:56,625 --> 00:54:58,644
if you are not using the app,

1611
00:54:59,105 --> 00:55:00,944
you're crazy. You're crazy. Like, if if you're

1612
00:55:00,944 --> 00:55:02,944
not if you're not going to Chick fil

1613
00:55:02,944 --> 00:55:05,684
A using like, it's so much better. Like,

1614
00:55:05,889 --> 00:55:07,250
you know, you can place your order on

1615
00:55:07,250 --> 00:55:09,010
the app. Buzz right through the fast lane.

1616
00:55:09,170 --> 00:55:11,250
Through through the mobile through lane in some

1617
00:55:11,250 --> 00:55:11,750
restaurants.

1618
00:55:12,369 --> 00:55:13,429
Mobile curbside.

1619
00:55:14,210 --> 00:55:16,130
If you're a mom out there with five

1620
00:55:16,130 --> 00:55:18,630
kids in your car, try mobile curbside.

1621
00:55:19,250 --> 00:55:21,554
Alright. You just pull up. We bring the

1622
00:55:21,554 --> 00:55:23,635
food right out to you, you can eat

1623
00:55:23,635 --> 00:55:25,315
it in your car, you can drive away,

1624
00:55:25,315 --> 00:55:26,514
like, you didn't have to get out of

1625
00:55:26,514 --> 00:55:29,554
your car. There's some really amazing things going

1626
00:55:29,554 --> 00:55:31,394
on with the app. And so, like, I

1627
00:55:31,394 --> 00:55:33,795
would encourage people to to really look at

1628
00:55:33,795 --> 00:55:34,914
app usage and

1629
00:55:35,289 --> 00:55:36,809
Awesome. I know everybody's got an app and

1630
00:55:36,809 --> 00:55:38,250
just like, hey. Do you really wanna have

1631
00:55:38,250 --> 00:55:39,849
this? But if if you visit us more

1632
00:55:39,849 --> 00:55:41,569
than a couple times a month Yeah. Probably

1633
00:55:41,569 --> 00:55:44,250
worth the app. Probably worth having. Yeah. What's

1634
00:55:44,250 --> 00:55:45,769
what's with the shakes? Why are they so

1635
00:55:45,769 --> 00:55:47,369
good? What's in the shakes? Because they have

1636
00:55:47,369 --> 00:55:49,710
over a thousand calories in them. Oh, okay.

1637
00:55:49,929 --> 00:55:50,445
I bet.

1638
00:55:51,324 --> 00:55:53,485
We latter day Saints. Right? That's you're speaking

1639
00:55:53,485 --> 00:55:55,485
our language. Okay. So this is a funny

1640
00:55:55,485 --> 00:55:58,204
story. Dusty Pine is the operator in American

1641
00:55:58,204 --> 00:56:00,765
Fork, Utah. That's my Chick fil A. Yeah.

1642
00:56:00,765 --> 00:56:01,265
So

1643
00:56:01,565 --> 00:56:04,369
couple years ago, he was given award

1644
00:56:04,670 --> 00:56:05,889
an award nationally.

1645
00:56:06,589 --> 00:56:08,670
The American Fork Chick fil A sold the

1646
00:56:08,670 --> 00:56:10,289
most frosted lemonades

1647
00:56:10,589 --> 00:56:12,989
in the entire country out of any Chick

1648
00:56:12,989 --> 00:56:15,324
fil A. Really? And so yeah. Right there

1649
00:56:15,324 --> 00:56:17,565
in American Fork, Utah. They love our frosted

1650
00:56:18,125 --> 00:56:18,945
frosted lemonades.

1651
00:56:19,644 --> 00:56:21,724
So we we do love our ice cream.

1652
00:56:21,724 --> 00:56:23,804
Yeah. That's good. That's good. You get all

1653
00:56:23,804 --> 00:56:25,804
things here at Leading Saints. We'll give you

1654
00:56:25,965 --> 00:56:28,364
Yeah. Chick fil A tips and leadership tips.

1655
00:56:28,364 --> 00:56:31,289
So well, Scott, those have been great. Is

1656
00:56:31,289 --> 00:56:31,450
there

1657
00:56:32,090 --> 00:56:33,610
I guess last question I have for you

1658
00:56:33,610 --> 00:56:35,450
is as you reflect on your time as

1659
00:56:35,450 --> 00:56:37,610
a leader, also as a leader with with

1660
00:56:37,610 --> 00:56:39,130
Chick fil A, how has being a leader

1661
00:56:39,130 --> 00:56:41,130
helped you become a better follower of Jesus

1662
00:56:41,130 --> 00:56:43,094
Christ? Yeah. That's a great question.

1663
00:56:43,635 --> 00:56:45,494
For me, I'm a natural introvert.

1664
00:56:46,275 --> 00:56:48,135
All these things we just talked about,

1665
00:56:48,594 --> 00:56:49,894
I wouldn't do

1666
00:56:50,675 --> 00:56:53,155
naturally on my own. And so I think

1667
00:56:53,155 --> 00:56:56,055
the Lord has known me personally. He's like,

1668
00:56:56,390 --> 00:56:58,949
I need to give Scott callings and put

1669
00:56:58,949 --> 00:56:59,930
him in positions

1670
00:57:00,710 --> 00:57:02,550
to not just grow him, but to grow

1671
00:57:02,550 --> 00:57:04,250
others and to just really

1672
00:57:04,789 --> 00:57:06,710
challenge him to become the person that he

1673
00:57:06,710 --> 00:57:08,710
wants to become. And leadership's been able to

1674
00:57:08,710 --> 00:57:10,809
me enabled me to do that. And

1675
00:57:11,264 --> 00:57:11,764
and

1676
00:57:12,144 --> 00:57:12,644
ultimately

1677
00:57:13,585 --> 00:57:14,565
by seeing others,

1678
00:57:15,025 --> 00:57:17,585
like getting out of myself, right? Like it's

1679
00:57:17,585 --> 00:57:19,984
so easy to isolate. It's so easy to

1680
00:57:19,984 --> 00:57:21,664
just be like, I just want to be

1681
00:57:21,664 --> 00:57:22,324
by myself,

1682
00:57:22,784 --> 00:57:24,864
but that doesn't, that doesn't do much good.

1683
00:57:24,864 --> 00:57:26,929
Like Christ saw people.

1684
00:57:27,389 --> 00:57:27,889
And

1685
00:57:28,590 --> 00:57:31,250
through these callings and through these leadership positions,

1686
00:57:31,389 --> 00:57:33,809
I've been able to truly see people.

1687
00:57:41,285 --> 00:57:42,565
Hey, you made it to the end of

1688
00:57:42,565 --> 00:57:43,224
the episode.

1689
00:57:43,525 --> 00:57:45,285
Wasn't that so good? You know, I tend

1690
00:57:45,285 --> 00:57:46,885
to pinch myself that this is what I

1691
00:57:46,885 --> 00:57:48,505
get to do. I get to sit down

1692
00:57:48,565 --> 00:57:51,864
with some remarkable people across the world, experts,

1693
00:57:52,005 --> 00:57:55,599
everyday leaders, PhDs, therapists, whatever it be, and

1694
00:57:55,599 --> 00:57:58,159
have such an impactful conversation. I hope you'll

1695
00:57:58,159 --> 00:58:00,239
share it, drop it into text message and

1696
00:58:00,239 --> 00:58:02,079
email and share it to someone who maybe

1697
00:58:02,079 --> 00:58:04,639
came to mind during this episode. And if

1698
00:58:04,639 --> 00:58:06,000
you go to the show notes and scroll

1699
00:58:06,000 --> 00:58:07,599
to the bottom, there's actually a list of

1700
00:58:07,599 --> 00:58:10,094
some of our most popular episodes. So don't

1701
00:58:10,094 --> 00:58:11,695
stop with this episode. I mean, you're not

1702
00:58:11,695 --> 00:58:13,295
done with the dishes or mowing the lawn

1703
00:58:13,295 --> 00:58:14,894
or working out. So you might as well

1704
00:58:14,894 --> 00:58:16,655
keep it going at the bottom of those

1705
00:58:16,655 --> 00:58:19,054
show notes and, make sure you listen to

1706
00:58:19,054 --> 00:58:20,574
each one, maybe a couple of times on

1707
00:58:20,574 --> 00:58:22,380
a few of them. Hey, you made it

1708
00:58:22,380 --> 00:58:23,679
to the end of the episode.

1709
00:58:23,980 --> 00:58:25,739
Wasn't that so good? You know, I tend

1710
00:58:25,739 --> 00:58:27,260
to pinch myself that this is what I

1711
00:58:27,260 --> 00:58:28,940
get to do. I get to sit down

1712
00:58:28,940 --> 00:58:32,319
with some remarkable people across the world, experts,

1713
00:58:32,460 --> 00:58:35,954
everyday leaders, PhDs, therapists, whatever it be, and

1714
00:58:35,954 --> 00:58:38,594
have such an impactful conversation. I hope you'll

1715
00:58:38,594 --> 00:58:40,674
share it, drop it into text message and

1716
00:58:40,674 --> 00:58:42,514
email and share it to someone who maybe

1717
00:58:42,514 --> 00:58:45,074
came to mind during this episode. And if

1718
00:58:45,074 --> 00:58:46,355
you go to the show notes and scroll

1719
00:58:46,355 --> 00:58:48,034
to the bottom, there's actually a list of

1720
00:58:48,034 --> 00:58:50,440
some of our most popular episodes. So don't

1721
00:58:50,440 --> 00:58:52,119
stop with this episode. I mean, you're not

1722
00:58:52,119 --> 00:58:53,719
done with the dishes or mowing the lawn

1723
00:58:53,719 --> 00:58:55,320
or working out. So you might as well

1724
00:58:55,320 --> 00:58:57,079
keep it going at the bottom of those

1725
00:58:57,079 --> 00:58:59,480
show notes and make sure you listen to

1726
00:58:59,480 --> 00:59:01,000
each one, maybe a couple of times on

1727
00:59:01,000 --> 00:59:01,605
a few of them.

1728
00:59:11,284 --> 00:59:13,704
It came as a result of the position

1729
00:59:13,764 --> 00:59:16,664
of leadership, which was imposed upon us

1730
00:59:17,139 --> 00:59:19,159
by the God of heaven who brought

1731
00:59:19,539 --> 00:59:22,840
forth a restoration of the gospel of Jesus

1732
00:59:22,980 --> 00:59:23,480
Christ.

1733
00:59:24,179 --> 00:59:25,159
When the declaration

1734
00:59:25,539 --> 00:59:27,880
was made concerning the only

1735
00:59:28,500 --> 00:59:30,980
true and living Church upon the face of

1736
00:59:30,980 --> 00:59:31,635
the earth,

1737
00:59:32,195 --> 00:59:34,855
We were immediately put in a position of

1738
00:59:34,994 --> 00:59:35,494
loneliness,

1739
00:59:35,875 --> 00:59:37,414
the loneliness of leadership

1740
00:59:38,114 --> 00:59:41,094
from which we cannot shrink nor run away,

1741
00:59:41,795 --> 00:59:44,275
and to which we must face up with

1742
00:59:44,275 --> 00:59:45,815
boldness and courage

1743
00:59:46,355 --> 00:59:47,094
and ability.