1 00:00:04,075 --> 00:00:05,415 - It is finally available. 2 00:00:06,165 --> 00:00:09,295 I've been working on a manuscript for the past four years, 3 00:00:09,715 --> 00:00:12,535 and it is finally a book I can hold in my hands. 4 00:00:13,045 --> 00:00:16,455 It's titled, is God Disappointed In Me Removing Shame 5 00:00:16,525 --> 00:00:17,895 From a Gospel of Grace? 6 00:00:18,565 --> 00:00:20,695 This book has gotten so much attention 7 00:00:20,965 --> 00:00:24,175 that it is already a number one Amazon bestseller. 8 00:00:24,555 --> 00:00:28,375 I'm Beyond amazed in just a few words I wrote, 9 00:00:28,435 --> 00:00:31,135 is God Disappointed in Me for Latter Day Saints 10 00:00:31,275 --> 00:00:33,695 who often feel overwhelmed by the gospel 11 00:00:34,115 --> 00:00:36,775 and who are constantly worrying if they are doing enough. 12 00:00:37,525 --> 00:00:38,935 It's for the latter-Day Saint 13 00:00:39,195 --> 00:00:40,775 who have stepped away from the church. 14 00:00:41,325 --> 00:00:43,935 It's for the individuals who appear to be living right 15 00:00:44,275 --> 00:00:46,495 but still can't find peace and happiness. 16 00:00:46,955 --> 00:00:50,095 And frankly, it's for everyone who enjoys listening 17 00:00:50,095 --> 00:00:51,455 to the Leading Saints podcast. 18 00:00:52,075 --> 00:00:54,055 You will love and cherish this book. 19 00:00:54,555 --> 00:00:56,295 Now, warning, you might want 20 00:00:56,495 --> 00:01:00,055 to consider purchasing multiple copies to share one Bishop 21 00:01:00,195 --> 00:01:02,815 who got an advanced copy, read it in one weekend, 22 00:01:03,115 --> 00:01:06,095 and then literally purchased 100 additional copies. 23 00:01:06,795 --> 00:01:08,255 You can order it on Amazon. 24 00:01:08,355 --> 00:01:09,535 The link is in the show notes, 25 00:01:09,795 --> 00:01:12,935 or starting in March, you can find it in your local Costco 26 00:01:13,075 --> 00:01:15,015 in Idaho, Utah, and Arizona. 27 00:01:15,765 --> 00:01:17,895 It's called Is God Disappointed In Me 28 00:01:18,115 --> 00:01:19,535 and you can order it Now. 29 00:01:25,835 --> 00:01:28,815 So my name is Kurt Frankham and I am the founder 30 00:01:28,955 --> 00:01:30,855 and executive director of Leading Saints 31 00:01:30,855 --> 00:01:33,775 and obviously the host of the Leading Saints podcast. 32 00:01:34,035 --> 00:01:37,575 Now I started Leading Saints back in 2010. 33 00:01:37,595 --> 00:01:40,535 It was just a hobby blog and it grew from there. 34 00:01:40,635 --> 00:01:44,175 By the time, uh, 2014 came around, we started the podcast 35 00:01:44,435 --> 00:01:45,815 and that's really when it got some, 36 00:01:46,155 --> 00:01:47,495 uh, traction and took off. 37 00:01:47,555 --> 00:01:51,935 Uh, 2016 we became a 5 0 1 C3 nonprofit organization 38 00:01:52,075 --> 00:01:53,815 and we've been growing ever since. 39 00:01:53,815 --> 00:01:56,175 And now I get the opportunity of interviewing 40 00:01:56,235 --> 00:01:59,215 and talking with remarkable people all over the world. 41 00:01:59,675 --> 00:02:02,175 Now this is a segment we do on the Leading Saints podcast 42 00:02:02,275 --> 00:02:05,895 called How I Lead and we reach out to everyday leaders. 43 00:02:05,895 --> 00:02:09,015 They're not experts, gurus, authors, PhDs. 44 00:02:09,015 --> 00:02:11,215 They're just everyday leaders who've been asked 45 00:02:11,215 --> 00:02:13,455 to serve in a specific leadership calling. 46 00:02:13,475 --> 00:02:16,015 And we simply ask them, how is it that you lead? 47 00:02:16,275 --> 00:02:18,055 And they go through some remarkable principles 48 00:02:18,055 --> 00:02:20,615 that should be in a book that should be behind a PhD. 49 00:02:21,005 --> 00:02:22,295 They're usually that good. 50 00:02:22,675 --> 00:02:24,375 And, uh, we just talk about, uh, 51 00:02:24,375 --> 00:02:25,535 sharing what the other guy's doing. 52 00:02:25,875 --> 00:02:28,335 And I remember being a leader just simply wanting to know, 53 00:02:28,725 --> 00:02:30,295 okay, I know what I'm trying to do, 54 00:02:30,315 --> 00:02:31,455 but what's the other guy doing? 55 00:02:31,455 --> 00:02:34,135 What's working for him? And so that's why every Wednesday 56 00:02:34,135 --> 00:02:37,335 or so we publish these How I lead segments to share. 57 00:03:13,635 --> 00:03:15,645 Welcome back to the Leading Saints podcast. 58 00:03:15,865 --> 00:03:19,005 And we found a random studio in Springville, Utah 59 00:03:19,545 --> 00:03:22,205 to record something while my studio's under under 60 00:03:22,525 --> 00:03:24,365 construction here and or under a remodel. 61 00:03:24,425 --> 00:03:26,365 And Clint Argyle is here with me today. 62 00:03:26,705 --> 00:03:27,765 How are you Clint? I'm 63 00:03:27,765 --> 00:03:28,765 - Doing great, Kurt. 64 00:03:28,765 --> 00:03:29,565 It's great to be here with you. 65 00:03:29,675 --> 00:03:31,925 - Yeah. Now, uh, give us a little bit about your background. 66 00:03:31,925 --> 00:03:35,285 Where are you from or what makes Clint Clint Oh, 67 00:03:35,285 --> 00:03:36,285 - Well thank you. 68 00:03:36,285 --> 00:03:38,765 So I'm a country boy from Spanish Fork, Utah. Okay. 69 00:03:38,985 --> 00:03:40,645 So Springville has been our neighbor 70 00:03:40,905 --> 00:03:43,325 and I just love being in this area. 71 00:03:43,375 --> 00:03:45,165 South Utah County has just been home 72 00:03:45,165 --> 00:03:48,485 for me since I was 10 years old and I just love it here. 73 00:03:48,485 --> 00:03:50,285 Nice. And luckily as I'll get my wife to come here, 74 00:03:50,285 --> 00:03:52,685 she's from Idaho, but we talked her into moving here. 75 00:03:52,915 --> 00:03:54,205 - Nice. What part of Idaho? She's 76 00:03:54,365 --> 00:03:55,365 - From? 77 00:03:55,365 --> 00:03:55,605 She's from Driggs, Idaho. 78 00:03:55,715 --> 00:03:58,325 - Nice. I married an Idaho farm girl as well, so. 79 00:03:58,435 --> 00:03:59,925 - Nice. You're smart. - Yeah. Yeah. 80 00:03:59,925 --> 00:04:02,525 There's beautiful women up there. for sure. . 81 00:04:02,865 --> 00:04:05,605 So, uh, now you have an interesting story as far as, 82 00:04:05,985 --> 00:04:07,765 uh, going on a mission. 83 00:04:07,865 --> 00:04:10,085 You, it sort of came time in your life you thought, well, 84 00:04:10,085 --> 00:04:11,965 I'm in a good spot in my career 85 00:04:12,105 --> 00:04:14,165 to take some time off and go serve a mission. 86 00:04:14,585 --> 00:04:16,205 Uh, but tell us that story, what happened? 87 00:04:16,355 --> 00:04:19,165 - Well, so my wife and I were always dreaming after, 88 00:04:19,445 --> 00:04:22,125 'cause we both served missions when we were younger and 89 00:04:22,125 --> 00:04:24,205 after we got married we thought, oh, it'd be so much fun 90 00:04:24,205 --> 00:04:26,005 to be like those senior couples that we were around 91 00:04:26,025 --> 00:04:27,525 and we'd like to be senior missionaries someday. 92 00:04:28,065 --> 00:04:29,445 And so we had that dream and we had 93 00:04:29,445 --> 00:04:30,725 that thought we wanted to go. 94 00:04:30,905 --> 00:04:33,045 And as we were just going through life, 95 00:04:33,305 --> 00:04:36,645 we had this pause in my career and all of our kids were out. 96 00:04:36,745 --> 00:04:38,245 And so you have to have a couple 97 00:04:38,245 --> 00:04:39,725 of requirements to be a senior missionary. 98 00:04:39,725 --> 00:04:41,085 You have to be over 40 years old 99 00:04:41,145 --> 00:04:42,805 and no dependent children, Uhhuh . 100 00:04:42,805 --> 00:04:44,845 So we qualified for those requirements, , 101 00:04:44,845 --> 00:04:46,245 and we just had this breaking career 102 00:04:46,265 --> 00:04:48,805 and we said, Hey, why don't we go now instead of wait 103 00:04:48,805 --> 00:04:50,005 until we're a lot older, let's 104 00:04:50,005 --> 00:04:51,085 go while we're a little younger. 105 00:04:51,765 --> 00:04:53,865 And so we had the opportunity to go just about, uh, 106 00:04:53,895 --> 00:04:54,985 it's been four years ago 107 00:04:54,985 --> 00:04:57,225 that we started our mission in Oakland, California 108 00:04:57,605 --> 00:04:58,905 as senior missionaries for the Church 109 00:04:58,905 --> 00:05:00,145 of Jesus Christ, Latterday Saints. 110 00:05:00,145 --> 00:05:01,185 And it was awesome. Nice. 111 00:05:01,245 --> 00:05:04,025 - And now this was at the, it was the visitor center. 112 00:05:04,085 --> 00:05:07,825 How how Yeah. Or part of the Oakland mission or Yeah. 113 00:05:07,825 --> 00:05:08,745 - That's such a great question. 114 00:05:08,785 --> 00:05:09,865 People say, well what is that? 115 00:05:09,945 --> 00:05:11,945 I didn't even know what it was. When we got the call Uhhuh 116 00:05:11,985 --> 00:05:13,945 , we were called to be the visitor center 117 00:05:14,425 --> 00:05:17,785 directors for the Oakland, California, um, temple. 118 00:05:18,245 --> 00:05:20,425 And our mission was the California 119 00:05:20,855 --> 00:05:22,345 Oakland San Francisco mission. 120 00:05:22,575 --> 00:05:24,065 Okay. And so we worked under the 121 00:05:24,065 --> 00:05:25,265 direction of the mission president. 122 00:05:25,805 --> 00:05:27,705 It was really unique because we also worked 123 00:05:27,705 --> 00:05:29,625 with a direct contact in Salt 124 00:05:29,625 --> 00:05:30,945 Lake at missionary headquarters. 125 00:05:31,285 --> 00:05:32,865 So we had a direct contact there too. 126 00:05:33,705 --> 00:05:34,825 - Interesting. - It really was 127 00:05:35,145 --> 00:05:36,145 - Interesting. 128 00:05:36,145 --> 00:05:37,625 Now this is close to my heart because I was a missionary in 129 00:05:37,625 --> 00:05:39,945 the Sacramento, California mission. So 130 00:05:39,945 --> 00:05:40,945 - That was your temple? 131 00:05:40,945 --> 00:05:41,985 - Yeah. So then they were, 132 00:05:41,985 --> 00:05:43,785 they had announced the Sacramento temple, 133 00:05:43,925 --> 00:05:45,105 but they hadn't yet built it. 134 00:05:45,165 --> 00:05:47,145 So I made several trips out to Oakland. 135 00:05:47,445 --> 00:05:48,825 And so I love that temple 136 00:05:49,005 --> 00:05:51,105 and it's the, one of the few temples, 137 00:05:51,105 --> 00:05:52,905 if not maybe the only temple you can 138 00:05:52,905 --> 00:05:53,985 walk on the roof. Right. 139 00:05:54,135 --> 00:05:56,145 - From my understanding, it is the only one. Kurt. Yeah. 140 00:05:56,145 --> 00:05:58,645 Okay. So far no one's been able to tell me of any others. 141 00:05:58,745 --> 00:06:00,325 So right now it's self-proclaimed 142 00:06:00,325 --> 00:06:02,965 that it's the only temple out of all the temples 143 00:06:02,965 --> 00:06:05,045 that has a roof garden and it's open to the public. 144 00:06:05,235 --> 00:06:08,125 Nice. Anybody can go up there and enjoy the view of the bay. 145 00:06:08,285 --> 00:06:10,445 I encourage everybody to go there that hasn't seen it. 146 00:06:10,445 --> 00:06:12,565 That could if you go to the Bay Area. Oh yeah. 147 00:06:12,565 --> 00:06:14,245 Go to the roof garden. It's incredible. It 148 00:06:14,245 --> 00:06:15,245 - Is. 149 00:06:15,245 --> 00:06:17,445 It is. So, so you're under the umbrella 150 00:06:17,465 --> 00:06:19,445 of the San Francisco mission. Correct. 151 00:06:19,545 --> 00:06:21,605 - We report directly to the mission president. Gotcha. 152 00:06:21,745 --> 00:06:23,565 - But you weren't, you didn't, you didn't, 153 00:06:23,565 --> 00:06:24,725 you weren't being transferred 154 00:06:24,745 --> 00:06:26,525 or anything that was your mission for, oh, 155 00:06:26,585 --> 00:06:27,965 was it 18 months? Two years. Okay. 156 00:06:28,085 --> 00:06:29,125 - Actually two years. That was funny. 157 00:06:29,265 --> 00:06:31,325 We applied for an 18 month mission 158 00:06:32,225 --> 00:06:34,925 and we got a phone call from our state president 159 00:06:34,925 --> 00:06:36,605 and said they're looking at all the different options 160 00:06:36,665 --> 00:06:39,485 for missions and we're wondering if you would 161 00:06:39,645 --> 00:06:40,885 consider a 24 month mission. 162 00:06:41,185 --> 00:06:42,245 And we're like, wow. 163 00:06:42,245 --> 00:06:45,045 We don't know of any 24 month missions in the senior portal. 164 00:06:45,185 --> 00:06:46,805 So, uh, we're not sure what that means, 165 00:06:46,905 --> 00:06:48,565 but yeah, the profit's still a profit 166 00:06:48,705 --> 00:06:50,605 and we can go 24 if we can go 18. 167 00:06:50,745 --> 00:06:53,645 So, yeah. Um, we did and we got our call 168 00:06:53,825 --> 00:06:56,365 and that's where they called us to, was to be in 169 00:06:56,365 --> 00:07:00,605 that opportunity of being a visitor center director. 170 00:07:00,825 --> 00:07:02,485 And we had four main responsibilities. 171 00:07:02,485 --> 00:07:03,885 This is something other people ask too. 172 00:07:04,205 --> 00:07:06,445 'cause I just always, I've attended lots of visitor centers 173 00:07:06,625 --> 00:07:08,645 and I just, you know, run into the nice sister missionaries 174 00:07:08,645 --> 00:07:09,885 and run into the senior couples. 175 00:07:09,905 --> 00:07:11,605 You don't think anything about who's 176 00:07:11,725 --> 00:07:12,845 operationally taking Sure. 177 00:07:12,845 --> 00:07:14,525 Making sure things run and taking care of things. 178 00:07:14,545 --> 00:07:16,405 And so we had four responsibilities. 179 00:07:16,585 --> 00:07:17,965 One was to be full-time missionaries. 180 00:07:18,625 --> 00:07:21,125 One was to keep the operation running, one was 181 00:07:21,125 --> 00:07:22,365 to train the other missionaries 182 00:07:22,425 --> 00:07:24,325 and the other one was to promote the visitor center 183 00:07:24,345 --> 00:07:27,485 and market the visitor center to the local community. Nice. 184 00:07:28,105 --> 00:07:31,925 - So was there any like, uh, model 185 00:07:31,955 --> 00:07:33,325 that you were basing that off of? 186 00:07:33,325 --> 00:07:35,045 Like the last uh, directors there? 187 00:07:35,105 --> 00:07:36,285 Did they sort of give you some tips 188 00:07:36,345 --> 00:07:38,085 or, I mean, how'd you walk into that and, 189 00:07:38,225 --> 00:07:40,925 and begin to find your f your footing? Oh, 190 00:07:41,145 --> 00:07:42,325 - Uh, so glad you asked that. 191 00:07:42,385 --> 00:07:44,725 Wow. This is a long story, but it's fun. It's here. Yeah. 192 00:07:44,965 --> 00:07:48,565 - . - Well, so my background is I'm, 193 00:07:48,565 --> 00:07:50,205 people call me a serial entrepreneur. 194 00:07:50,305 --> 00:07:53,045 So I went to BYU, graduated with a business degree 195 00:07:53,045 --> 00:07:54,285 with emphasis in marketing 196 00:07:54,545 --> 00:07:57,165 and I took the several entrepreneur classes they had. 197 00:07:57,465 --> 00:07:58,485 And then I got into starting 198 00:07:58,765 --> 00:07:59,805 business and running businesses. 199 00:08:00,025 --> 00:08:01,045 And that's just part of the, 200 00:08:01,045 --> 00:08:02,965 what you do is you market your businesses. 201 00:08:02,965 --> 00:08:04,485 And so it was just kind of a natural thing for me. 202 00:08:05,465 --> 00:08:09,285 And I, we had six months we had, when we got our call, 203 00:08:09,285 --> 00:08:11,885 we had six months before we went to the MTC. 204 00:08:11,885 --> 00:08:13,845 And by the way, we did go to the MTC. It was really fun. 205 00:08:14,075 --> 00:08:15,645 Nice. We had a week training at 206 00:08:15,645 --> 00:08:17,085 the MTC in Provo and just left. Were 207 00:08:17,085 --> 00:08:18,125 - You there with other Temple 208 00:08:18,225 --> 00:08:19,685 or Uhhuh Visitor Center directors? 209 00:08:19,685 --> 00:08:21,205 - Yeah. Okay. Yeah, there's like four 210 00:08:21,205 --> 00:08:22,285 other couples that were there with us. 211 00:08:22,345 --> 00:08:23,885 It was really fun. Nice. 212 00:08:24,825 --> 00:08:28,765 And so I had six months to start looking at it 213 00:08:28,765 --> 00:08:30,245 and saying, well, what can we do 214 00:08:30,265 --> 00:08:31,605 to market the visitor center? 215 00:08:32,065 --> 00:08:34,045 And with my background with business 216 00:08:34,145 --> 00:08:37,085 and marketing, I said, well, we need to have a web presence. 217 00:08:37,085 --> 00:08:38,285 We gotta make sure there's a website. 218 00:08:38,305 --> 00:08:39,805 We gotta make sure we have social media 219 00:08:40,425 --> 00:08:41,485 - And, and like this type 220 00:08:41,485 --> 00:08:43,445 of stuff you did with your businesses, right? Sure, yeah. I 221 00:08:43,445 --> 00:08:44,445 - Mean, yeah. 222 00:08:44,445 --> 00:08:44,845 So it's just kind of natural for me. Yeah. 223 00:08:44,845 --> 00:08:45,845 This is just stuff I do. 224 00:08:46,385 --> 00:08:47,925 And so I started thinking, 225 00:08:47,925 --> 00:08:49,045 well, who do I know that can help me? 226 00:08:49,225 --> 00:08:50,565 And then I got the idea, well, 227 00:08:50,565 --> 00:08:51,845 you're not, you gotta call Scott. 228 00:08:52,225 --> 00:08:54,605 And, 'cause I knew Scott was actually, it's a funny story. 229 00:08:54,625 --> 00:08:56,365 He was one of my boy scouts. 230 00:08:56,755 --> 00:08:59,085 It's funny how the Lord works in preparing things to happen. 231 00:08:59,085 --> 00:09:00,605 Uhhuh . So I'm Scout Master 232 00:09:00,755 --> 00:09:01,885 Scott's my boy Scout. 233 00:09:02,305 --> 00:09:04,685 And then I find out years later he went into digital 234 00:09:04,685 --> 00:09:06,405 marketing and became really, 235 00:09:06,405 --> 00:09:07,685 really good at digital marketing. 236 00:09:08,145 --> 00:09:09,965 And so I just knew that he'd been in that career. 237 00:09:10,225 --> 00:09:12,405 So I called up Scott and told Scott about the mission call, 238 00:09:12,405 --> 00:09:14,245 told him about, one of my responsibilities was 239 00:09:14,245 --> 00:09:15,285 to market the visitor center 240 00:09:15,345 --> 00:09:17,245 and said, Scott, can you help me out with this? 241 00:09:17,245 --> 00:09:19,005 And he said, sure, I'd be glad to help you. Mm. 242 00:09:19,385 --> 00:09:22,045 And so then he started helping me doing the research online 243 00:09:22,145 --> 00:09:24,165 to find out what people were looking for, 244 00:09:24,195 --> 00:09:27,605 what they were searching for, the key words, all that kind 245 00:09:27,605 --> 00:09:29,725 of stuff that makes a digital marketing plan. Yeah. 246 00:09:29,745 --> 00:09:32,325 - So at this point, like walking into this, this role, 247 00:09:32,355 --> 00:09:35,005 they hadn't done anything with social media or had a website 248 00:09:35,005 --> 00:09:36,005 or a web presence. 249 00:09:36,305 --> 00:09:38,525 It was just sort of like, we'll, 250 00:09:38,525 --> 00:09:39,805 we'll take whoever walks in the door 251 00:09:39,805 --> 00:09:40,725 and we'll make sure they have a 252 00:09:40,885 --> 00:09:41,725 positive experience. Is that, 253 00:09:41,745 --> 00:09:43,205 - So that's mostly what it was. 254 00:09:43,205 --> 00:09:44,645 Okay. But there was a few attempts 255 00:09:44,705 --> 00:09:46,445 by different people to do certain things. 256 00:09:46,445 --> 00:09:49,525 So we had a random Facebook page and we had a random this 257 00:09:49,545 --> 00:09:52,925 and a random that and, um, just pieces Yeah. 258 00:09:52,925 --> 00:09:55,725 Of, of marketing. But it wasn't anybody really said, we need 259 00:09:55,725 --> 00:09:57,885 to have a cohesive overall effort. 260 00:09:58,035 --> 00:09:59,645 Yeah. And so that's where we came in 261 00:09:59,645 --> 00:10:02,085 and said, wow, we really need to have a, a website 262 00:10:02,115 --> 00:10:03,565 that everything can connect to. 263 00:10:03,565 --> 00:10:04,605 Kinda like a spoken hub. 264 00:10:04,925 --> 00:10:06,685 A website's kind of like the hub in marketing. Right. 265 00:10:06,685 --> 00:10:08,325 And you have all these spokes that connect to it. 266 00:10:08,745 --> 00:10:11,405 And one of the other spoke was is Wikipedia, we hadn't, 267 00:10:11,405 --> 00:10:13,925 we didn't realize, but at the time, Wikipedia is where a lot 268 00:10:13,925 --> 00:10:16,485 of people go to learn about things about the church 269 00:10:16,665 --> 00:10:18,445 or temples or whatever. 270 00:10:18,595 --> 00:10:19,805 Wikipedia's a big deal. 271 00:10:20,385 --> 00:10:22,165 And so we went and looked at Wikipedia page 272 00:10:22,165 --> 00:10:24,005 and we figured out how can we do something there? It's 273 00:10:24,005 --> 00:10:25,005 - Not always accurate. 274 00:10:25,005 --> 00:10:25,725 Right. It's not 275 00:10:25,835 --> 00:10:27,365 - Wiki, but you know, 276 00:10:27,365 --> 00:10:29,245 they're trying to do their best . That's 277 00:10:29,245 --> 00:10:30,245 - Right. 278 00:10:30,245 --> 00:10:30,805 Yeah. But it's good to, you know, 279 00:10:30,805 --> 00:10:33,685 at least the people running the, the, the, the 280 00:10:34,445 --> 00:10:36,265 center was aware of what it says 281 00:10:36,285 --> 00:10:38,305 so they can Yeah. Make changes or, 282 00:10:38,375 --> 00:10:39,375 - Yeah. 283 00:10:39,375 --> 00:10:41,625 So we had that going on and so we worked on that 284 00:10:41,685 --> 00:10:43,745 and then we also realized that people were coming, 285 00:10:44,095 --> 00:10:45,145 travelers were coming 286 00:10:45,165 --> 00:10:47,145 to the Bay Area all the time from all over the world. 287 00:10:47,215 --> 00:10:50,265 Yeah. And they were looking at things to do in Oakland 288 00:10:50,265 --> 00:10:51,785 or things to do in San Francisco, 289 00:10:51,785 --> 00:10:52,865 things to do in the Bay Area. 290 00:10:53,445 --> 00:10:54,825 And so we realized that wow, 291 00:10:54,825 --> 00:10:57,465 people are also interested in things like TripAdvisor 292 00:10:57,565 --> 00:10:59,465 and they're interested in Yelp and Mm-Hmm. 293 00:10:59,505 --> 00:11:01,185 , um, Google. We gotta make sure all 294 00:11:01,185 --> 00:11:02,265 that stuff's set up correctly. 295 00:11:02,325 --> 00:11:03,385 And so those are some of the things 296 00:11:03,385 --> 00:11:05,825 that started coming together on our digital presence. 297 00:11:06,605 --> 00:11:07,905 - And what years was that you were there? 298 00:11:08,605 --> 00:11:11,785 - So, um, we were there, um, just it was four years ago. 299 00:11:12,015 --> 00:11:13,185 Okay. So kind of crazy. 300 00:11:13,325 --> 00:11:15,745 We, we got there and two months later Covid hit. 301 00:11:15,745 --> 00:11:17,465 So we got there January of 2020 302 00:11:18,285 --> 00:11:19,985 and we were shaking hands, 303 00:11:19,985 --> 00:11:21,905 hugging people having a great time. 304 00:11:22,685 --> 00:11:25,985 And you know, by March it was like, uh, we're gonna have 305 00:11:25,985 --> 00:11:27,665 to shut down the visitor center. . Yeah. 306 00:11:27,815 --> 00:11:30,465 - Yeah. And so, I mean, especially for a visitor center 307 00:11:30,495 --> 00:11:31,505 that you think, 308 00:11:31,505 --> 00:11:33,665 well if we don't have a visitor center, what, what do we do? 309 00:11:33,665 --> 00:11:36,265 And that's probably, did it help you focus on some 310 00:11:36,265 --> 00:11:37,385 of these other efforts? 311 00:11:37,685 --> 00:11:39,025 - It was amazing. So, yes. 312 00:11:39,025 --> 00:11:43,065 So we actually got sent home and we were remotely serving. 313 00:11:43,205 --> 00:11:45,185 So we came back, back to Spanish Fork 314 00:11:45,365 --> 00:11:47,665 and we remotely serving is what they called us. 315 00:11:48,285 --> 00:11:50,665 And it was perfect. I'm so glad you brought this up 316 00:11:50,665 --> 00:11:52,345 because this is a really good point. 317 00:11:52,845 --> 00:11:54,085 The Lord made it possible 318 00:11:54,085 --> 00:11:57,405 because when I was there in, in the visitor center, 319 00:11:57,455 --> 00:11:59,125 we're constantly, you know, meeting with people 320 00:11:59,185 --> 00:12:00,605 and working, I couldn't put a lot 321 00:12:00,605 --> 00:12:02,245 of effort into the digital marketing efforts. 322 00:12:03,075 --> 00:12:05,775 But all of a sudden with Covid, I'm working from home 323 00:12:06,075 --> 00:12:09,495 and now I'm basically, most of my time I'm working 324 00:12:09,685 --> 00:12:12,095 with Scott and I'm working on building the website 325 00:12:12,115 --> 00:12:14,655 and getting content and we're putting together this whole 326 00:12:14,655 --> 00:12:17,575 digital marketing plan and we have a lot of time to do it. 327 00:12:17,835 --> 00:12:20,015 Wow. So for about five months we were home 328 00:12:20,195 --> 00:12:22,615 and we were working on this whole digital marketing thing 329 00:12:22,615 --> 00:12:23,935 and we were also doing Zoom meetings 330 00:12:23,935 --> 00:12:25,895 with the missionaries and those kind of things. 331 00:12:26,125 --> 00:12:28,255 Yeah. And it's kind of a little side note for you, Kurt. 332 00:12:28,335 --> 00:12:30,775 I wasn't planning on covering this part in this 333 00:12:30,775 --> 00:12:34,815 conversation, but we literally watched what was going on 334 00:12:34,955 --> 00:12:37,055 and we figured out how to do virtual tours 335 00:12:37,195 --> 00:12:40,895 of the visitor center using Zoom on a iPhone, on an iPad. 336 00:12:41,555 --> 00:12:44,135 And we did over 900 virtual tours. 337 00:12:44,395 --> 00:12:45,575 - Wow. So there were like, 338 00:12:45,575 --> 00:12:47,895 the full-time missionaries were there at the visitor center 339 00:12:49,115 --> 00:12:51,665 doing the tour with the Zoom, the tour on a, on a device. 340 00:12:51,895 --> 00:12:54,225 - Yeah. And they would only allow one, one, um, 341 00:12:54,475 --> 00:12:59,265 young missionary group and the, um, senior couple. 342 00:12:59,285 --> 00:13:01,705 We don't because of the rules in California and everything. 343 00:13:01,775 --> 00:13:03,505 Yeah. But it was just amazing 344 00:13:03,525 --> 00:13:06,585 to see people feel the spirit over media 345 00:13:07,125 --> 00:13:08,745 and be able to do virtual tours 346 00:13:08,745 --> 00:13:11,625 and see people just have really good spiritual experiences. 347 00:13:11,645 --> 00:13:14,225 We were able to walk 'em through the whole experience 348 00:13:14,225 --> 00:13:17,465 of the visitor center with their smartphone Yeah. 349 00:13:17,925 --> 00:13:19,785 On Zoom. Yeah. It was amazing. That's 350 00:13:19,785 --> 00:13:20,785 - Cool. 351 00:13:20,785 --> 00:13:22,305 Now a lot of our conversation will focus around this, 352 00:13:22,305 --> 00:13:25,065 this broader concept of being a digital missionary. 353 00:13:25,175 --> 00:13:28,065 Yeah. Uh, because even though you were in a physical, uh, 354 00:13:28,255 --> 00:13:29,785 visitor center, this, 355 00:13:29,845 --> 00:13:32,225 you made it an online digital experience. 356 00:13:32,445 --> 00:13:33,865 And part of that, like you said, is 357 00:13:33,865 --> 00:13:35,225 because you had to because of Covid. 358 00:13:35,405 --> 00:13:37,505 But yeah, I think, uh, not only you, 359 00:13:37,505 --> 00:13:40,865 but many in the church learned some tips 360 00:13:40,865 --> 00:13:43,105 and tricks to, to be better digital 361 00:13:43,105 --> 00:13:44,185 missionaries during this time. 362 00:13:44,245 --> 00:13:46,225 So Absolutely. Uh, is there anything else as far 363 00:13:46,225 --> 00:13:48,385 as just laying the background of your story 364 00:13:48,445 --> 00:13:51,345 or service there that that would be necessary to talk 365 00:13:51,345 --> 00:13:54,225 through before we jump into digital missionary stuff? 366 00:13:54,505 --> 00:13:55,865 - I think that's just really a good foundation, 367 00:13:55,865 --> 00:13:56,945 Kurt. I think we're good. Yeah. 368 00:13:56,945 --> 00:14:00,145 - Cool. So here we are, like maybe there's a, you know, 369 00:14:00,305 --> 00:14:05,065 a award in in Arkansas who's listening or, or in Spain 370 00:14:05,085 --> 00:14:06,145 or whatever, and they're like, you know, 371 00:14:06,145 --> 00:14:07,225 I don't run a visitor center. 372 00:14:07,405 --> 00:14:09,145 I'm not a full-time missionary. 373 00:14:09,365 --> 00:14:12,585 So where, where's some principles to to, to jump into 374 00:14:12,615 --> 00:14:15,945 that really anybody could consider when trying 375 00:14:15,945 --> 00:14:16,945 to be a digital missionary? 376 00:14:18,015 --> 00:14:20,155 - Wow, this is so great. So wherever you're living, 377 00:14:20,555 --> 00:14:21,715 wherever you're listening to this podcast, 378 00:14:22,535 --> 00:14:24,755 you can be a digital missionary wherever you are. 379 00:14:24,895 --> 00:14:28,155 That's what the concept, if we can get that one thing passed 380 00:14:28,215 --> 00:14:29,795 to everybody today is 381 00:14:29,795 --> 00:14:31,795 that you can be a digital missionary wherever you are. 382 00:14:33,355 --> 00:14:35,905 Three really key places that we learned 383 00:14:36,455 --> 00:14:38,345 when we were out there in Oakland is 384 00:14:38,345 --> 00:14:41,185 that people really do look at reviews. 385 00:14:41,575 --> 00:14:43,705 It's part of our culture. We all do it. Mm-Hmm. 386 00:14:43,745 --> 00:14:45,065 , we look at reviews on movies, 387 00:14:45,205 --> 00:14:48,465 we look at reviews on places to eat, we look at reviews 388 00:14:48,525 --> 00:14:50,065 to make decisions on what we buy. 389 00:14:50,065 --> 00:14:51,065 Yeah. All the time. Right. 390 00:14:52,155 --> 00:14:53,935 And so we found three key places 391 00:14:54,155 --> 00:14:55,855 and that was Google reviews, 392 00:14:55,885 --> 00:14:58,935 obviously big one Second was TripAdvisor. 393 00:14:59,255 --> 00:15:01,695 'cause everybody that's traveling is looking at TripAdvisor 394 00:15:01,755 --> 00:15:03,375 and saying things to do. 395 00:15:03,405 --> 00:15:05,695 Where'd it go? What to, what to do 396 00:15:05,695 --> 00:15:07,215 to experience life in that area? 397 00:15:07,875 --> 00:15:09,975 And then another one's really important is Yelp. 398 00:15:10,755 --> 00:15:13,015 And most people think, oh Yelp, that's just a place 399 00:15:13,015 --> 00:15:14,255 for restaurants . 400 00:15:14,255 --> 00:15:16,015 But it's not actually. Oh, wow. 401 00:15:16,115 --> 00:15:18,735 And it's critical because how many of you 402 00:15:18,735 --> 00:15:20,575 that are listening today have a smartphone 403 00:15:20,575 --> 00:15:22,335 that's actually the iPhone variety? 404 00:15:22,755 --> 00:15:24,375 Oh yeah. A whole bunch of you, right? Yeah. 405 00:15:24,485 --> 00:15:26,255 It's like 55% in the us. 406 00:15:26,495 --> 00:15:28,375 I don't know what it is in the rest of the world 407 00:15:28,755 --> 00:15:32,415 but us 55% are Apple phone users. 408 00:15:33,275 --> 00:15:36,535 And the Yelp app is where Apple actually goes 409 00:15:36,675 --> 00:15:37,775 and pulls the reviews. 410 00:15:38,035 --> 00:15:39,175 So when you're on Siri 411 00:15:39,175 --> 00:15:42,055 and say, Siri, um, tell me about things to do in St. 412 00:15:42,055 --> 00:15:44,415 George, Utah, it's gonna pull from Yelp. 413 00:15:44,525 --> 00:15:45,975 It's not pulling from anywhere else. 414 00:15:46,475 --> 00:15:47,855 And a lot of people don't realize that. 415 00:15:48,075 --> 00:15:50,775 And so it's really important that we are leaving reviews 416 00:15:50,835 --> 00:15:52,375 as members on Yelp. 417 00:15:52,395 --> 00:15:53,735 So just the other day I thought, well, 418 00:15:53,815 --> 00:15:56,375 I better drink my own Kool-Aid in 419 00:15:56,375 --> 00:15:57,495 preparation for this meeting. 420 00:15:57,655 --> 00:15:58,935 I pulled up Paceon Temple 421 00:15:59,675 --> 00:16:01,495 and sure enough, Yelp had Paceon Temple 422 00:16:01,675 --> 00:16:04,055 and I left a quick review about my experience at the Temple. 423 00:16:04,715 --> 00:16:06,935 And it's really, it's really simple, Kurt. Yeah. 424 00:16:06,935 --> 00:16:08,815 This is how easy it is to be a digital missionary. 425 00:16:09,215 --> 00:16:11,855 I leave the temple, go out in my car, sit down, 426 00:16:11,965 --> 00:16:13,055 pull up my Yelp app, 427 00:16:13,395 --> 00:16:17,015 and I just leave a message about my experience, why I like 428 00:16:17,015 --> 00:16:19,255 to go to the temple, how I feel I go to the temple. 429 00:16:20,095 --> 00:16:22,135 Peaceful is one of the words that we found a lot 430 00:16:22,135 --> 00:16:24,855 of the times when people are leaving reviews out in Oakland, 431 00:16:25,205 --> 00:16:27,775 that they felt peaceful about their experience there at the 432 00:16:27,775 --> 00:16:29,375 visitor center and on the temple grounds, 433 00:16:29,375 --> 00:16:30,615 the roof garden, which you mentioned. 434 00:16:30,615 --> 00:16:32,655 Mm-Hmm. . It just felt that way. 435 00:16:32,715 --> 00:16:34,855 And so you leave your feelings, people care about 436 00:16:34,875 --> 00:16:37,335 how you feel and people like us to be real. 437 00:16:37,645 --> 00:16:39,775 Yeah. And so as a digital missionary, just feel 438 00:16:40,435 --> 00:16:44,055 or leave real things about how you feel in your reviews. 439 00:16:44,435 --> 00:16:46,575 - Did you make any effort to those that visited, 440 00:16:47,455 --> 00:16:49,015 regardless if there were, were there members 441 00:16:49,015 --> 00:16:51,095 or not to encourage them to leave a Yelp review? 442 00:16:51,095 --> 00:16:52,255 Or did you leave that to the members? 443 00:16:52,635 --> 00:16:55,495 - Oh, that, that, that's so important. We asked everybody. 444 00:16:55,495 --> 00:16:56,895 Everybody that came didn't matter. 445 00:16:56,895 --> 00:16:58,535 You come through the door, we trained the 446 00:16:58,535 --> 00:17:00,015 missionaries as part of our training. 447 00:17:01,235 --> 00:17:03,245 Make sure you invite, leave a review. 448 00:17:03,625 --> 00:17:04,845 And we try to make it fun. 449 00:17:04,985 --> 00:17:07,205 And then we learned that it wasn't always so easy 450 00:17:07,265 --> 00:17:09,285 for everybody to find the different apps. 451 00:17:09,385 --> 00:17:11,565 So they didn't maybe have the app app download or whatever. 452 00:17:12,385 --> 00:17:14,245 And so my digital marketing team 453 00:17:14,965 --> 00:17:16,045 actually said, Clint, we made this easy. 454 00:17:16,045 --> 00:17:17,085 We'll just give you a QR code. 455 00:17:17,385 --> 00:17:19,525 So we made a little, little handout card 456 00:17:19,555 --> 00:17:21,245 with the QR code on, all you had 457 00:17:21,245 --> 00:17:22,885 to do is just scan the QR code 458 00:17:22,885 --> 00:17:24,005 and boom, you could leave a review. 459 00:17:24,005 --> 00:17:25,085 Yeah. And it was really 460 00:17:25,085 --> 00:17:26,085 - Sl you noticed. 461 00:17:26,085 --> 00:17:27,605 I mean, QR codes are becoming more and more used. 462 00:17:27,785 --> 00:17:29,365 Uh, you know, most cameras 463 00:17:29,945 --> 00:17:32,125 or most phones will automatically do it. 464 00:17:32,125 --> 00:17:33,685 You point your camera at it, that's it. Right. 465 00:17:33,985 --> 00:17:35,845 And I, even now, I was down in St. 466 00:17:35,845 --> 00:17:38,085 George recently visited a random word 467 00:17:38,225 --> 00:17:39,885 and you know, they had the QR code 468 00:17:39,885 --> 00:17:41,285 for the, the award program. 469 00:17:41,415 --> 00:17:43,965 Right. And I think most awards are getting used to that. 470 00:17:44,065 --> 00:17:47,045 So maybe on the other side, on the door you could put a, 471 00:17:47,165 --> 00:17:48,925 a QR code for, to leave a review 472 00:17:49,105 --> 00:17:50,845 for even your, your church building. Right? 473 00:17:50,945 --> 00:17:53,325 - Oh yes. That is so, such a good point. Yeah. 474 00:17:53,605 --> 00:17:56,925 I, I was in California and I would ask churches near me 475 00:17:56,925 --> 00:17:59,365 and I'd be sitting in the parking lot of one of our churches 476 00:17:59,945 --> 00:18:01,485 and we don't even show up on the list 477 00:18:01,485 --> 00:18:04,005 because members hadn't thought about just leaving a 478 00:18:04,005 --> 00:18:05,245 review for our own church. 479 00:18:05,455 --> 00:18:07,925 Right. And you think about how many people are moving 480 00:18:07,925 --> 00:18:10,365 around in America, people are moving all the time. 481 00:18:10,365 --> 00:18:11,405 They come to a new area 482 00:18:12,025 --> 00:18:13,805 and they're wondering, well man, 483 00:18:13,805 --> 00:18:14,805 what church should we choose? 484 00:18:14,825 --> 00:18:16,005 Mm-Hmm. . And let's do, 485 00:18:16,095 --> 00:18:17,485 let's ask churches near me. 486 00:18:18,225 --> 00:18:20,085 And literally that's something all 487 00:18:20,085 --> 00:18:22,005 of us members can easily do is leave review 488 00:18:22,005 --> 00:18:25,005 for our church building and leave one in Yelp, Google 489 00:18:25,225 --> 00:18:26,845 and then TripAdvisor. 490 00:18:27,385 --> 00:18:30,885 And now somebody that's looking for a church now knows 491 00:18:30,885 --> 00:18:32,885 that we exist because we pop up on the top, 492 00:18:32,885 --> 00:18:34,285 hopefully the top five list. 493 00:18:34,745 --> 00:18:37,885 And I think about hundreds of people every week, members 494 00:18:37,905 --> 00:18:40,765 of our church going to church if they all have to review, 495 00:18:41,145 --> 00:18:42,805 we should be the number one church to 496 00:18:43,605 --> 00:18:44,685 wherever we are . 497 00:18:44,685 --> 00:18:46,285 Yeah. It shouldn't even be a question. 498 00:18:46,295 --> 00:18:48,485 We're the number one church to go to. Yeah. 499 00:18:48,625 --> 00:18:49,765 And when we're done as members, 500 00:18:49,785 --> 00:18:51,645 we can start having people just walking through the doors. 501 00:18:51,705 --> 00:18:53,565 All we have to do as members is just watch 502 00:18:53,585 --> 00:18:55,005 for the ones that we don't recognize. 503 00:18:55,065 --> 00:18:57,165 And here's some people that are seeing our reviews 504 00:18:57,165 --> 00:18:58,445 and wanting to be a part of what we're doing. 505 00:18:58,515 --> 00:18:59,525 - Yeah. Really fantastic. 506 00:18:59,585 --> 00:19:00,725 And so I just wanna step back here. 507 00:19:00,845 --> 00:19:04,285 'cause so many people when they hear like missionary work, 508 00:19:04,745 --> 00:19:06,045 we can't help but think of. 509 00:19:06,075 --> 00:19:08,125 That means I have to go like, talk to my neighbor 510 00:19:08,305 --> 00:19:10,125 and have an awkward conversation. 511 00:19:10,235 --> 00:19:11,445 Give 'em a book of Mormon 512 00:19:12,065 --> 00:19:15,045 and you know, invite them to, to meet with a missionary. 513 00:19:15,045 --> 00:19:16,685 And it's just like all these feelings 514 00:19:16,685 --> 00:19:17,805 of awkwardness come up. 515 00:19:17,805 --> 00:19:20,885 Right. But especially in 2024, there's so many 516 00:19:20,885 --> 00:19:22,005 of these little opportunities. 517 00:19:22,325 --> 00:19:24,245 'cause you may leave that review on the Paston Temple 518 00:19:24,755 --> 00:19:27,725 that may help it come up in a search result for someone 519 00:19:27,745 --> 00:19:30,565 who visits it, has a spiritual experience, gets baptized. 520 00:19:30,585 --> 00:19:33,325 And you may never even know about that. And that's okay. 521 00:19:33,645 --> 00:19:35,045 I mean, it is what it is. Right. Yeah. 522 00:19:35,225 --> 00:19:37,445 But nonetheless, this is still very effective, 523 00:19:37,445 --> 00:19:40,485 even sometimes more effective missionary work than awkward 524 00:19:40,485 --> 00:19:41,725 conversations with your neighbor. 525 00:19:42,025 --> 00:19:43,165 - Oh, very much so. . 526 00:19:43,165 --> 00:19:45,685 In fact, I just realized how powerful it is when members 527 00:19:45,705 --> 00:19:47,845 of missionaries work together as digital missionaries. 528 00:19:48,275 --> 00:19:49,845 It's incredible. Lemme give you one example. 529 00:19:49,945 --> 00:19:52,805 So you had asked about if I had other visitor center 530 00:19:53,125 --> 00:19:54,245 directors at the mtc Mm-Hmm. 531 00:19:54,285 --> 00:19:56,645 . And we did. And they were the I i Idaho Falls 532 00:19:56,645 --> 00:19:58,165 Temple Visitor Center directors, 533 00:19:58,625 --> 00:20:01,605 or one of them, we gotta be great friends in the MTC. 534 00:20:01,825 --> 00:20:03,645 And then we started staying in contact 535 00:20:03,785 --> 00:20:05,805 and was sharing best practices back and forth. 536 00:20:06,305 --> 00:20:09,125 And when we started figuring out this TripAdvisor thing, um, 537 00:20:09,325 --> 00:20:11,725 I called him, I said, would you think your mission 538 00:20:11,725 --> 00:20:12,765 president would be open to this? 539 00:20:12,765 --> 00:20:14,725 Because we're seeing great results here in Oakland. 540 00:20:14,845 --> 00:20:16,965 I mean, we, we went from way down the list of things 541 00:20:16,965 --> 00:20:19,525 to do in Oakland and we started to skyrocketing. 542 00:20:19,885 --> 00:20:21,965 Hmm. And he said, yeah, I think so. 543 00:20:22,265 --> 00:20:24,045 And let's we, so we talked him through it. 544 00:20:24,665 --> 00:20:27,245 And so with members and missionaries working together in 545 00:20:27,255 --> 00:20:29,045 Idaho Falls, and what they mean by 546 00:20:29,045 --> 00:20:30,725 that is the missionaries started telling the members 547 00:20:30,945 --> 00:20:33,765 and teaching a, a online lesson or in-person lessons. 548 00:20:33,945 --> 00:20:35,685 It was during Covid. So sometimes they could 549 00:20:35,805 --> 00:20:36,885 visit, sometimes they couldn't. 550 00:20:37,515 --> 00:20:39,815 But anyway, the missionaries started 551 00:20:40,655 --> 00:20:41,655 teaching a lesson on temples 552 00:20:41,655 --> 00:20:43,695 and then they'd ask for the members to leave a review. 553 00:20:44,565 --> 00:20:47,600 Well, since lots of places weren't getting reviews at all, 554 00:20:47,825 --> 00:20:50,765 the Idle Falls Temple started going like this on things 555 00:20:50,785 --> 00:20:51,925 to do in Idaho. 556 00:20:52,345 --> 00:20:53,405 - Up and - Up, up and up. 557 00:20:53,465 --> 00:20:54,805 It became the number one thing 558 00:20:54,805 --> 00:20:56,445 to do in Idaho Falls quite quickly. 559 00:20:56,765 --> 00:21:00,485 'cause it went from a like 20 or 30 reviews to 900 reviews. 560 00:21:00,665 --> 00:21:03,325 It was just like, because the members caught on to, Hey, 561 00:21:03,445 --> 00:21:04,845 I can easily leave a review. 562 00:21:04,845 --> 00:21:06,325 It. This is simple. Mm-Hmm. . Yeah. 563 00:21:06,545 --> 00:21:07,645 So they started doing that 564 00:21:07,825 --> 00:21:09,285 and then we started getting awards. 565 00:21:09,785 --> 00:21:12,085 And then at one point during Covid it was crazy, 566 00:21:12,465 --> 00:21:14,845 but the temple there in Idaho Falls 567 00:21:14,905 --> 00:21:17,205 and the little tiny visitor center became the number one 568 00:21:17,205 --> 00:21:18,765 thing to do in all of Idaho . 569 00:21:19,505 --> 00:21:22,205 - Now with all respect to our Idaho listeners, 570 00:21:22,315 --> 00:21:23,805 there's not a ton to do . 571 00:21:24,485 --> 00:21:26,525 I know they disagree with me, but Yeah. 572 00:21:26,525 --> 00:21:28,565 But it, the temple should be one of those, especially, 573 00:21:28,605 --> 00:21:30,365 I was actually sealed in the ID Idaho Falls Temple. 574 00:21:30,505 --> 00:21:32,725 So, but it's almost a historic building, 575 00:21:32,905 --> 00:21:34,125 you know, like, uh, it really is. 576 00:21:34,315 --> 00:21:36,725 Everybody should check out in a beautiful setting. 577 00:21:36,825 --> 00:21:38,805 And you know, it's gorgeous visiting right 578 00:21:38,805 --> 00:21:39,805 - There on the Snake River. 579 00:21:39,805 --> 00:21:42,485 Yeah. It's gorgeous. There's a river walk there. Yeah. 580 00:21:42,485 --> 00:21:44,765 There's a beautiful Christus statue in the visitor center. 581 00:21:44,945 --> 00:21:47,605 It is a beautiful, gorgeous place. Yeah. 582 00:21:47,675 --> 00:21:50,245 - Yeah. Awesome. So generally speaking, when it comes 583 00:21:50,245 --> 00:21:53,365 to reviews, even if you're, if you're not near a temple, 584 00:21:53,705 --> 00:21:55,005 you can still do it to your church. 585 00:21:55,315 --> 00:21:56,725 Your, your meeting house, your church. 586 00:21:56,905 --> 00:21:58,485 - Oh, please. Yes, - Please. And even now, 587 00:21:58,565 --> 00:22:00,245 I believe just in the last six months, 588 00:22:00,345 --> 00:22:02,325 the Google has changed. 589 00:22:02,505 --> 00:22:04,765 We, we used to have an icon for church buildings 590 00:22:04,765 --> 00:22:06,125 that looked like the Angel Maroni. 591 00:22:06,465 --> 00:22:07,885 And now they've changed it to a cross. 592 00:22:08,065 --> 00:22:11,645 So, uh, whether our fellow Christian brothers 593 00:22:11,645 --> 00:22:13,925 and sisters appreciate that we will, we will look 594 00:22:13,945 --> 00:22:16,405 and appear on Google as any other Christian Church. 595 00:22:16,635 --> 00:22:17,925 Yeah, that's awesome. Do with the cross. 596 00:22:18,065 --> 00:22:21,245 So the people maybe be more likely to step in. 597 00:22:21,365 --> 00:22:22,925 'cause they're like, I don't know what that image is, 598 00:22:22,925 --> 00:22:25,005 but I recognize the cross, so. Sure. Yeah. We're 599 00:22:25,005 --> 00:22:25,765 - Just another, we go another 600 00:22:25,765 --> 00:22:27,045 Christian Church and here we are. 601 00:22:27,045 --> 00:22:28,605 Exactly. Come check it out. Yeah. 602 00:22:29,365 --> 00:22:32,605 - Anything else in terms of reviews or Yelp or Google 603 00:22:32,985 --> 00:22:35,645 or anything with that digital side 604 00:22:35,645 --> 00:22:36,725 of missionary work? Well, 605 00:22:36,725 --> 00:22:39,485 - The one I thought came to my mind is anytime we're moving 606 00:22:39,595 --> 00:22:41,085 into vacation time, right? 607 00:22:41,085 --> 00:22:42,885 Mm-Hmm. and a lot of families decide to go 608 00:22:42,885 --> 00:22:43,885 to church history sites. 609 00:22:44,195 --> 00:22:45,325 Same thing applies there. 610 00:22:45,465 --> 00:22:48,365 You go to Navu, you go to Kirtland, wherever you go 611 00:22:49,515 --> 00:22:52,465 doing anything church related, think about just 612 00:22:52,495 --> 00:22:54,025 with your family, your whole family. 613 00:22:54,285 --> 00:22:55,745 Be a digital missionary. If you got children 614 00:22:56,865 --> 00:22:59,325 and they have a smartphone, have 'em leave a review 615 00:22:59,345 --> 00:23:01,565 and let them share with their what's in their heart as well. 616 00:23:01,635 --> 00:23:03,205 Yeah. Because now it can be a family 617 00:23:03,735 --> 00:23:06,005 experience doing digital missionary work. 618 00:23:06,115 --> 00:23:08,765 Yeah. You could consciously even say on Sundays, Hey kids, 619 00:23:08,765 --> 00:23:10,885 let's go leave a review of whatever we did 620 00:23:11,475 --> 00:23:12,605 this last week as a family. 621 00:23:12,955 --> 00:23:14,125 Yeah. And then you don't have 622 00:23:14,125 --> 00:23:15,245 to just leave it to the reviews. 623 00:23:15,635 --> 00:23:18,365 Obviously you wanna post anywhere you can online. 624 00:23:18,625 --> 00:23:21,405 So think about it, what would, um, Alma 625 00:23:21,505 --> 00:23:22,805 who was an amazing missionary, 626 00:23:22,805 --> 00:23:25,485 what would Alma say on his Facebook page? 627 00:23:25,485 --> 00:23:27,325 What would he, what would he post to people? Right. 628 00:23:27,825 --> 00:23:30,165 Or what would've been Aai say if he had a chance 629 00:23:30,165 --> 00:23:32,085 to do something on TikTok . Yeah. 630 00:23:32,255 --> 00:23:34,445 - Right. So true. 631 00:23:34,505 --> 00:23:36,445 And this is what, especially when you're traveling, 632 00:23:36,555 --> 00:23:38,005 there's, you're outta your routine. 633 00:23:38,065 --> 00:23:41,525 And it can be somewhat less of a spiritual day on Sunday. 634 00:23:41,585 --> 00:23:43,445 You know? Sure, yeah. Maybe you try and still attend church, 635 00:23:43,545 --> 00:23:45,165 but, uh, then engage your family. 636 00:23:45,265 --> 00:23:46,525 Say, all right, we just went to this 637 00:23:46,525 --> 00:23:47,645 church or this visitor center. 638 00:23:47,975 --> 00:23:50,125 Let's all leave a review. Right, right. 639 00:23:50,125 --> 00:23:52,245 And, um, and I think of my time, you know, I stay, 640 00:23:52,465 --> 00:23:55,325 as I travel, I'll stay at a lot of Marriotts. 641 00:23:55,505 --> 00:23:58,085 And if, if you stay in a Marriott, you know 642 00:23:58,085 --> 00:24:00,485 that there's a book of Mormon in next to the the Bible. 643 00:24:00,715 --> 00:24:03,765 Yeah. In the, in the Bedstand. Right. Right. 644 00:24:03,945 --> 00:24:06,725 And so, um, I often, I walk into the room, 645 00:24:06,865 --> 00:24:08,485 put my luggage down, I open that drawer 646 00:24:08,485 --> 00:24:10,085 and throw the book of Mormon on my bed, 647 00:24:10,185 --> 00:24:13,605 and then I make sure that I take time to write a message in 648 00:24:13,605 --> 00:24:15,365 inside the Book of Mormon, then put it back in the drawer. 649 00:24:15,365 --> 00:24:17,205 Right. So it's just these little things Yeah. 650 00:24:17,205 --> 00:24:19,445 That we can do to stimulate missionary work and, 651 00:24:19,785 --> 00:24:21,525 and create, uh, plant a seed 652 00:24:21,555 --> 00:24:23,165 that can flourish down the road. 653 00:24:23,305 --> 00:24:24,645 - And they make a huge difference. 654 00:24:24,645 --> 00:24:25,765 I always brought the Book of Mormon 655 00:24:25,765 --> 00:24:27,085 because as a missionary, I'm running 656 00:24:27,085 --> 00:24:29,445 around out there on the grounds at, on Temple Hill. 657 00:24:29,445 --> 00:24:31,325 We call it Temple Hill there in Oakland. Mm-Hmm. 658 00:24:31,365 --> 00:24:32,675 . And we're running around 659 00:24:32,695 --> 00:24:33,915 and we're talking to people. 660 00:24:34,135 --> 00:24:35,555 And I didn't always have a copy of the Book 661 00:24:35,555 --> 00:24:36,635 of Mormon in my hand, but we 662 00:24:36,635 --> 00:24:37,675 had 'em there at the visitor center. 663 00:24:37,735 --> 00:24:39,995 We had basically every book 664 00:24:39,995 --> 00:24:42,155 of Mormon in any language you wanted. 665 00:24:42,255 --> 00:24:45,155 We have have a visitor centers just for all of our listeners 666 00:24:45,225 --> 00:24:46,995 that that's a resource at visitor centers. 667 00:24:47,025 --> 00:24:48,195 They have a little back room 668 00:24:48,195 --> 00:24:50,235 that has all the copies of the Book of Mormon. 669 00:24:50,945 --> 00:24:53,075 Well, that wasn't always convenient to be talking 670 00:24:53,075 --> 00:24:54,115 to somebody on the roof garden. 671 00:24:54,295 --> 00:24:55,515 And then knowing the copy of the book 672 00:24:55,515 --> 00:24:57,835 of Moron needed was clear down there at the visitor center. 673 00:24:57,885 --> 00:24:59,835 Uhhuh . And I just dawned on one day, 674 00:24:59,835 --> 00:25:02,195 I'm going, well, I'm living in the di digital world. 675 00:25:02,295 --> 00:25:04,195 All I gotta do is say, Hey, do you have a smartphone? 676 00:25:04,255 --> 00:25:06,275 And of course, everybody Yeah, of course, . 677 00:25:06,435 --> 00:25:09,435 I go, well, hey, open up your app store real quick. 678 00:25:09,495 --> 00:25:11,155 And they'll Oh yeah. What do you, what do you got in mind? 679 00:25:11,195 --> 00:25:12,915 I go, oh, just download the book of Mormon app. 680 00:25:12,915 --> 00:25:14,155 Yeah. It was that simple. 681 00:25:14,335 --> 00:25:16,715 - And this isn't the Gospel library app. Oh, no, no. 682 00:25:16,715 --> 00:25:17,595 This is, there's a separate app 683 00:25:17,775 --> 00:25:19,035 for the Book of Mormon. Right? 684 00:25:19,175 --> 00:25:20,475 - Yes. You want just the Book of Mormon? 685 00:25:20,715 --> 00:25:21,995 'cause you don't wanna overwhelm 'em. The Gospel 686 00:25:21,995 --> 00:25:23,395 Library overwhelm 'em. 687 00:25:23,395 --> 00:25:26,635 Right. Yeah. So these people that weren't members 688 00:25:26,635 --> 00:25:29,035 of the church yet, I to say, Hey, grab this app. 689 00:25:29,035 --> 00:25:30,115 It's called The Book of Mormon. 690 00:25:30,115 --> 00:25:32,515 And then the thing that's beautiful about this is it's 691 00:25:32,515 --> 00:25:33,595 in all the languages. 692 00:25:33,655 --> 00:25:35,075 All they gotta do is toggle 693 00:25:35,075 --> 00:25:36,795 and switch which language they want. 694 00:25:36,945 --> 00:25:38,955 Yeah. And the other thing that's beautiful, 695 00:25:38,975 --> 00:25:40,915 and this is something that I don't know if we all think 696 00:25:40,915 --> 00:25:45,115 about, but the, once you have the book of warming 697 00:25:45,115 --> 00:25:47,435 and the palm of your hand, the Holy Ghost can prompt 698 00:25:47,455 --> 00:25:48,475 you to read that. 699 00:25:49,095 --> 00:25:50,995 And it's available. It's not like a hard copy 700 00:25:50,995 --> 00:25:52,035 that's in your backpack. 701 00:25:52,055 --> 00:25:54,115 You have to consciously pack around. 702 00:25:54,825 --> 00:25:56,035 It's in the palm of their hand. 703 00:25:56,135 --> 00:25:58,075 If they're sitting in a doctor's appointment, 704 00:25:58,075 --> 00:26:00,755 they're waiting for the bus, all he goes can prompt him 705 00:26:00,755 --> 00:26:03,075 and say, Hey, you gotta go read that book. 706 00:26:03,315 --> 00:26:04,675 Remember that book the Missionary told you about? 707 00:26:04,735 --> 00:26:06,755 Or that friend of yours that told you about? 708 00:26:07,405 --> 00:26:09,105 And they can go, oh yeah, I remember that app. 709 00:26:09,105 --> 00:26:10,545 And they go click on it and they can start 710 00:26:10,545 --> 00:26:11,665 reading the book of warming. 711 00:26:11,665 --> 00:26:13,425 It's just there. It's convenience easy. 712 00:26:13,805 --> 00:26:15,185 And the Lord's made it easy 713 00:26:15,245 --> 00:26:17,105 for all these tools for us, Kurt. Yeah. It's 714 00:26:17,105 --> 00:26:18,105 - Amazing. 715 00:26:18,295 --> 00:26:20,105 Talk to me about the, uh, 716 00:26:20,105 --> 00:26:22,985 obviously temple open houses are something that, uh, 717 00:26:23,125 --> 00:26:25,345 it seems like every weekend somewhere in the world, , 718 00:26:25,345 --> 00:26:26,665 there's a temple open house starting. 719 00:26:26,665 --> 00:26:29,025 Right, right. Um, I mean, I just got back from St. George. 720 00:26:29,025 --> 00:26:32,345 They're just finishing up the, the red, what is it? 721 00:26:32,425 --> 00:26:34,825 The Red, red Red Red Cliffs temple. Thank you. Yep. 722 00:26:34,925 --> 00:26:37,665 Um, and there's, you know, soon the Taylorsville Temple. 723 00:26:37,685 --> 00:26:39,745 That's what was close to my, my hometown. 724 00:26:40,125 --> 00:26:43,065 Um, you know, there's, there's all these temple open houses 725 00:26:43,225 --> 00:26:45,925 and we want to be, we wanna invite people to these. 726 00:26:45,925 --> 00:26:47,605 It's such an easy, people are already 727 00:26:47,605 --> 00:26:48,845 curious about our temples. 728 00:26:48,845 --> 00:26:50,565 They've seen 'em, they, they'd love to go inside. 729 00:26:50,565 --> 00:26:52,765 And so it's generally an easier invite. 730 00:26:52,765 --> 00:26:54,205 But I feel like there's still some, 731 00:26:54,515 --> 00:26:55,845 some steps of building up to that. 732 00:26:55,865 --> 00:26:59,365 So just, just talk to me about open houses in general. Oh, 733 00:26:59,865 --> 00:27:01,165 - You just have the greatest questions. 734 00:27:01,395 --> 00:27:02,525 This is awesome , 735 00:27:03,035 --> 00:27:06,325 because everyone, temple open houses are special. 736 00:27:06,465 --> 00:27:08,125 Mm-Hmm. . I went to my first temple open house 737 00:27:08,125 --> 00:27:09,125 when I was six years old. 738 00:27:09,285 --> 00:27:11,045 I still remember my parents packing me up 739 00:27:11,045 --> 00:27:12,405 and driving me to the Provo Temple 740 00:27:12,825 --> 00:27:14,725 to have my first temple open house experience. 741 00:27:14,745 --> 00:27:15,925 Wow. It was so cool. 742 00:27:16,005 --> 00:27:17,645 I just, I still remember pieces of 743 00:27:17,645 --> 00:27:19,765 that experience from all those years ago. 744 00:27:20,805 --> 00:27:22,345 And they're just, they're special. 745 00:27:22,565 --> 00:27:25,625 And we have these special opportunities coming all the time 746 00:27:25,765 --> 00:27:28,105 now with the Lord building temples around the world. 747 00:27:28,105 --> 00:27:32,345 Mm-Hmm. . And when people who are not members 748 00:27:32,345 --> 00:27:34,705 of the church are looking at deciding if they're gonna go 749 00:27:34,705 --> 00:27:36,385 spend their time at an open 750 00:27:36,385 --> 00:27:37,625 house, they're gonna look online. 751 00:27:38,525 --> 00:27:40,785 And this is why it's really important for us as members 752 00:27:40,965 --> 00:27:43,625 to really prepare the way for them to find 753 00:27:43,625 --> 00:27:45,065 what they're gonna see online. 754 00:27:45,565 --> 00:27:46,665 And one of the ways we can do 755 00:27:46,665 --> 00:27:49,305 that is while the temples may be two months out from the 756 00:27:49,305 --> 00:27:53,345 open house, we can jump in the car, pull up the Google map 757 00:27:53,485 --> 00:27:56,145 and say, Google, take me to the temple. 758 00:27:56,145 --> 00:27:57,465 Whichever one it's gonna be. 759 00:27:57,825 --> 00:27:58,985 'cause I don't wanna say one, it's 760 00:27:58,985 --> 00:28:00,145 just whatever one's closest to you. 761 00:28:00,145 --> 00:28:02,745 Right. Yeah. You have an open house coming this near you 762 00:28:03,305 --> 00:28:05,905 sometime in the future just have Google take you there. 763 00:28:05,905 --> 00:28:07,385 Well, what that does, that starts training 764 00:28:07,485 --> 00:28:08,625 the Google algorithm. 765 00:28:08,625 --> 00:28:10,625 There's something important at this location, 766 00:28:10,625 --> 00:28:13,225 especially if your whole ward family, 300 767 00:28:13,245 --> 00:28:16,185 of you are now Googling how to get to this building. 768 00:28:16,525 --> 00:28:18,505 So now you're training the algorithms to do that. 769 00:28:18,845 --> 00:28:20,905 And then of course you don't wanna just leave it there. 770 00:28:20,905 --> 00:28:23,025 You wanna jump out, you wanna take a selfie 771 00:28:23,025 --> 00:28:26,345 with your family, and then you wanna upload the selfie in 772 00:28:26,345 --> 00:28:28,985 your review either on TripAdvisor, Yelp, or Google. 773 00:28:29,545 --> 00:28:30,865 'cause that's the other thing that's really important when 774 00:28:30,865 --> 00:28:32,345 you're leaving as a digital missionary, 775 00:28:32,345 --> 00:28:34,985 when you're leaving reviews, you wanna leave pictures. 776 00:28:35,605 --> 00:28:37,585 Um, people just like pictures. We all do. Right. 777 00:28:37,705 --> 00:28:39,025 A picture, a picture's worth 778 00:28:39,065 --> 00:28:40,665 a thousand words concept . Yep, yep, 779 00:28:40,765 --> 00:28:41,765 - Yep. 780 00:28:41,765 --> 00:28:43,505 Yeah. And I can think of even when you leave that review 781 00:28:43,505 --> 00:28:45,585 for the meeting house, you know, gather 782 00:28:45,585 --> 00:28:46,785 with your family in front of the building 783 00:28:46,885 --> 00:28:49,625 and snap a photo and beautiful. Include it. Right. Yeah. 784 00:28:49,725 --> 00:28:51,305 - And you can even put it by the welcome sign 785 00:28:51,305 --> 00:28:52,345 where it says, visitors are welcome. 786 00:28:52,345 --> 00:28:53,545 Right. Yeah. , every one 787 00:28:53,545 --> 00:28:54,945 of our buildings says visitors Welcome. 788 00:28:55,155 --> 00:28:57,105 Let's make sure they know they're welcome. Yeah. 789 00:28:57,205 --> 00:28:59,265 And we want you. And then they do walk through the door, 790 00:28:59,335 --> 00:29:01,665 make sure we are, are very welcoming . Yeah, 791 00:29:01,665 --> 00:29:02,665 - That's right. 792 00:29:02,665 --> 00:29:03,745 Let's live up to that. So, 793 00:29:04,085 --> 00:29:06,945 and what about like this, you talked about the the ward, 794 00:29:06,945 --> 00:29:08,345 like ward building open houses 795 00:29:08,525 --> 00:29:11,855 or I, is that something, is there something there? 796 00:29:12,565 --> 00:29:15,255 - Well, that just depends if somebody wants to do one. Yeah. 797 00:29:15,255 --> 00:29:17,495 But I've done this before in areas where 798 00:29:18,045 --> 00:29:19,695 there's not a lot of LDS people. 799 00:29:19,715 --> 00:29:21,415 Mm-Hmm. , you can just, if there's a new 800 00:29:21,575 --> 00:29:22,575 building you're building Mm-Hmm. 801 00:29:22,615 --> 00:29:23,975 , you can do a ward open house 802 00:29:24,355 --> 00:29:25,735 and you can do the same thing there. 803 00:29:25,805 --> 00:29:26,975 Yeah. Just invite people to come 804 00:29:26,975 --> 00:29:28,615 and see the church it be a part of it. 805 00:29:29,275 --> 00:29:31,375 And that could be something that your stake 806 00:29:31,555 --> 00:29:33,255 as a stake leader, you could say, Hey, 807 00:29:33,715 --> 00:29:36,055 we wanna let the community know what this new building is. 808 00:29:36,055 --> 00:29:38,095 It just got finished and we're just gonna have an open 809 00:29:38,095 --> 00:29:39,135 house and have 'em come. 810 00:29:39,195 --> 00:29:40,415 And I, I'm not sure 811 00:29:40,415 --> 00:29:42,365 what current church policy is on that . 812 00:29:42,555 --> 00:29:45,005 It's a little, little outdated on my part, but Yeah, sure. 813 00:29:45,165 --> 00:29:46,485 I I've done it before and it's been 814 00:29:46,515 --> 00:29:47,805 very good for the community. 815 00:29:47,805 --> 00:29:49,845 - Yeah. I think it's typical, especially when a new building 816 00:29:50,065 --> 00:29:52,605 is built in an area, you know, the, the mayor will come, 817 00:29:52,665 --> 00:29:55,165 or the city council and, and you know, they make it a thing. 818 00:29:55,745 --> 00:29:58,405 Uh, but different, obviously differently from temples is 819 00:29:58,405 --> 00:29:59,525 there's not an opportunity 820 00:29:59,525 --> 00:30:02,365 unless there's a renovation to do another open house. 821 00:30:02,465 --> 00:30:04,845 But with meeting houses, yeah. You could do it. 822 00:30:05,035 --> 00:30:06,045 Just make it a thing. Right. 823 00:30:06,245 --> 00:30:07,605 , you could, even though your, 824 00:30:07,605 --> 00:30:09,485 maybe your building's been there for 50 years, 825 00:30:09,785 --> 00:30:12,045 you can still say, Hey, on this date we're going 826 00:30:12,045 --> 00:30:13,685 to let the community know we're gonna do an open house 827 00:30:13,705 --> 00:30:16,045 and we'll get our punch there and our cookies 828 00:30:16,225 --> 00:30:17,845 and you know, do, do do the thing. 829 00:30:18,125 --> 00:30:20,205 Absolutely. Right. And again, this is, 830 00:30:20,295 --> 00:30:23,805 we're just stimulating, um, you know, discussion online 831 00:30:23,805 --> 00:30:26,725 that will drive people to just have an experience at, 832 00:30:26,785 --> 00:30:29,245 at these places that the church has invested 833 00:30:29,245 --> 00:30:31,445 so much money for a place of worship. Right. 834 00:30:31,885 --> 00:30:33,485 - Absolutely. Yeah. - Awesome. Anything else? 835 00:30:33,595 --> 00:30:35,165 Principle, concept about digital 836 00:30:35,165 --> 00:30:36,245 missionaries that we missed? 837 00:30:36,265 --> 00:30:37,885 Or what, where else should we go? Well, 838 00:30:37,885 --> 00:30:39,085 - One of the things I wanted to talk about 839 00:30:39,225 --> 00:30:40,445 is just the end results. 840 00:30:40,595 --> 00:30:42,845 Okay. We haven't really talked about results 841 00:30:43,025 --> 00:30:44,365 and does this really work collect, 842 00:30:44,425 --> 00:30:46,005 is it really, is it really a thing? 843 00:30:46,005 --> 00:30:47,325 And does it really have value? 844 00:30:47,505 --> 00:30:49,245 And the answer is definitely yes. 845 00:30:49,825 --> 00:30:52,365 And if you want some interesting reading, 1st of December, 846 00:30:52,375 --> 00:30:53,885 there was an article that came out. 847 00:30:54,065 --> 00:30:55,805 It was published in Desiree News 848 00:30:56,725 --> 00:31:00,595 and, um, I'm trying to remember the exact name. 849 00:31:00,705 --> 00:31:01,795 This will be close. We'll 850 00:31:01,795 --> 00:31:02,955 - Link to it, we'll find it and make sure 851 00:31:02,955 --> 00:31:03,955 - It's we'll link, we'll link to. 852 00:31:03,955 --> 00:31:07,955 Okay. Wonderful. So the announcement was four temples in the 853 00:31:07,955 --> 00:31:10,715 top 20 most Peace peaceful places in America. 854 00:31:11,055 --> 00:31:14,375 Wow. That's the title. It is pretty impressive. Right? Yeah. 855 00:31:14,715 --> 00:31:15,935 So here's a national survey. 856 00:31:16,005 --> 00:31:17,095 Went out and did a survey 857 00:31:17,395 --> 00:31:19,735 to find out the most peaceful places in America. 858 00:31:20,405 --> 00:31:21,855 Well, we dug into a little bit deeper 859 00:31:22,195 --> 00:31:24,695 and what they did is they went to TripAdvisor reviews 860 00:31:24,915 --> 00:31:26,615 and they went through the reviews 861 00:31:26,915 --> 00:31:28,855 and found out which ones had the most mentions 862 00:31:28,855 --> 00:31:29,935 of peaceful. Oh, 863 00:31:30,155 --> 00:31:31,155 - Wow. 864 00:31:31,155 --> 00:31:31,815 - Is that cool? Yeah. 865 00:31:32,155 --> 00:31:33,455 So then we of course went 866 00:31:33,455 --> 00:31:36,615 and found out that those four temples are all ones 867 00:31:36,615 --> 00:31:39,135 that we had helped with the TripAdvisor program. 868 00:31:39,755 --> 00:31:41,855 Wow. And so when you want to go read an article, 869 00:31:41,855 --> 00:31:44,855 that's really cool to see the end results of this work 870 00:31:44,855 --> 00:31:46,695 of members and missionaries working together 871 00:31:47,555 --> 00:31:49,095 and doing Trip advisor reviews. 872 00:31:49,095 --> 00:31:52,575 You'll find that in those, those four temples are Oakland, 873 00:31:53,145 --> 00:31:56,055 Idaho, Idaho Falls, Mesa and dc. 874 00:31:56,525 --> 00:31:58,495 Nice. And these are all ones that we were involved 875 00:31:58,495 --> 00:32:00,335 with helping with this whole program 876 00:32:00,755 --> 00:32:03,375 of being digital missionaries and just leaving reviews. 877 00:32:03,485 --> 00:32:04,775 Yeah. Awesome. It's incredible. 878 00:32:05,325 --> 00:32:06,975 - What a what a uh, spiritual 879 00:32:06,995 --> 00:32:08,215 payday there that Yeah, it was, 880 00:32:08,215 --> 00:32:09,295 - That's awesome. What a 881 00:32:09,395 --> 00:32:11,575 - All your hard work, you know, they're, they're picking 882 00:32:11,575 --> 00:32:12,575 - Up on it. 883 00:32:12,575 --> 00:32:13,975 When I saw that article I read, I was going, 884 00:32:14,605 --> 00:32:15,615 it's working . 885 00:32:15,875 --> 00:32:16,895 - That's awesome. - Cool. 886 00:32:16,955 --> 00:32:19,015 It was like four years later from we start our mission. 887 00:32:19,205 --> 00:32:20,975 Yeah. And so patience pace. 888 00:32:21,205 --> 00:32:22,935 - Yeah. Any other stories 889 00:32:22,955 --> 00:32:25,055 or results that come to mind or? Well, 890 00:32:25,055 --> 00:32:27,695 - Yeah, so I'm glad you asked that question as well 891 00:32:27,695 --> 00:32:29,815 because I was on the temple roof garden in Oakland, 892 00:32:30,515 --> 00:32:31,855 and I'm talking to this gentleman, 893 00:32:31,855 --> 00:32:33,535 I tell he has this pretty strong accent 894 00:32:34,235 --> 00:32:37,055 and I said, so he just, I'm just curious where you're from. 895 00:32:37,115 --> 00:32:38,455 He goes, oh man, I'm from Israel. 896 00:32:39,025 --> 00:32:41,005 So I'm sitting there going, I have a Jew here, 897 00:32:41,055 --> 00:32:42,525 Uhhuh on the temple, roof garden. 898 00:32:43,065 --> 00:32:45,445 And I go, so I'm just curious how you heard about us. 899 00:32:45,785 --> 00:32:47,325 He goes, oh, we were just Googling 900 00:32:47,325 --> 00:32:49,485 and looking for things to do and this popped up. 901 00:32:49,945 --> 00:32:52,205 And I'm going, it's working. nice. 902 00:32:52,585 --> 00:32:54,445 - That's cool. - It's so cool. 903 00:32:54,545 --> 00:32:56,525 And you know, book of Moron says it's 904 00:32:56,525 --> 00:32:58,085 for the Jew and the Gentile. 905 00:32:58,115 --> 00:32:59,285 Yeah. And I was like going, 906 00:32:59,305 --> 00:33:02,045 we have a guy all the way from Israel here right now. 907 00:33:02,875 --> 00:33:05,925 - Yeah. Most people go to his country to see their temple. 908 00:33:05,975 --> 00:33:08,405 Right. Yeah. Now it's come to our country to see our temple 909 00:33:08,505 --> 00:33:09,505 - And he's here, see ours. 910 00:33:09,505 --> 00:33:11,285 That's awesome. It was a great payday. What, 911 00:33:11,285 --> 00:33:12,445 - What did, when people, 912 00:33:13,575 --> 00:33:16,045 where there's some common themes when they walk into the, 913 00:33:16,585 --> 00:33:18,445 is it was a lot of just, were just bored? 914 00:33:18,505 --> 00:33:21,445 Or what led them there? Or what were they expecting? 915 00:33:21,505 --> 00:33:22,925 Or what comes to mind? 916 00:33:23,065 --> 00:33:24,245 - Oh, with the visitor - Centers? Yeah. 917 00:33:24,245 --> 00:33:25,365 When you're at the visitor center, it 918 00:33:25,365 --> 00:33:27,765 - Is cur such a huge, wide variety. 919 00:33:27,995 --> 00:33:29,125 There's just so many people 920 00:33:29,125 --> 00:33:30,365 that come from all around the world. 921 00:33:30,865 --> 00:33:33,085 And that's why I think it's so important for us 922 00:33:33,385 --> 00:33:35,925 to cast a really big digital net 923 00:33:36,105 --> 00:33:38,085 and all of us shining our light online. 924 00:33:38,225 --> 00:33:41,085 Mm-Hmm. as members so that people can find us. 925 00:33:41,325 --> 00:33:43,085 'cause they, they have all kinds of questions. 926 00:33:43,155 --> 00:33:45,565 Some of 'em are coming because they've heard things about 927 00:33:45,565 --> 00:33:46,645 us and they wanna verify. 928 00:33:47,045 --> 00:33:49,205 I remember a lady coming from downtown Oakland came up 929 00:33:49,205 --> 00:33:50,645 and she goes, I'd just want, 930 00:33:50,665 --> 00:33:52,525 and she was really nice black lady. 931 00:33:52,905 --> 00:33:55,965 And she goes, I just wanna hear it straight from your mouth, 932 00:33:56,075 --> 00:33:57,765 what your beliefs are, . Oh, 933 00:33:57,765 --> 00:33:59,085 - That's cool. Nice. 934 00:33:59,725 --> 00:34:01,605 - I thought, this is so much fun. Yeah. 935 00:34:01,605 --> 00:34:03,925 So I says, okay ma'am, what are your questions? 936 00:34:04,245 --> 00:34:06,765 Uhhuh. And then we just had the funnest interchange. 937 00:34:06,865 --> 00:34:08,765 She was just the funnest, most delightful lady 938 00:34:09,425 --> 00:34:10,885 and just loved it. 939 00:34:10,885 --> 00:34:12,485 And so that's one example. 940 00:34:12,545 --> 00:34:15,565 And other people never even heard, don't have any idea, 941 00:34:16,065 --> 00:34:20,205 but they called it the, um, Disneyland castle on the Hill. 942 00:34:20,405 --> 00:34:23,325 'cause when you're driving down there in the lower area 943 00:34:23,325 --> 00:34:25,205 of Oakland, you're looking up from the highways, 944 00:34:25,205 --> 00:34:26,925 you can see it this beautiful lit up building. 945 00:34:27,195 --> 00:34:29,205 Yeah. And it kind of looks like a Disneyland castle. 946 00:34:29,205 --> 00:34:31,445 That's one of the church terms out there is the 947 00:34:31,445 --> 00:34:32,725 Disneyland castle in Oakland. 948 00:34:33,395 --> 00:34:35,215 And they're going, yeah. We just saw it up there 949 00:34:35,215 --> 00:34:36,255 and we wanted to come see it. 950 00:34:36,315 --> 00:34:38,015 So they just come up here to see it as part 951 00:34:38,015 --> 00:34:39,575 of their experience, you know? Yeah. 952 00:34:39,885 --> 00:34:41,455 - Yeah. - And there's just other people 953 00:34:41,455 --> 00:34:42,735 that wanna learn about the church. 954 00:34:42,735 --> 00:34:44,055 They've heard about it. There's 955 00:34:44,055 --> 00:34:45,455 people, it's just a wide variety. 956 00:34:45,655 --> 00:34:47,175 I just love serving in this visitor center. 957 00:34:47,245 --> 00:34:48,415 They're so neat. Yeah. 958 00:34:48,485 --> 00:34:50,775 - It's, it's such a perfect landmark. 959 00:34:50,915 --> 00:34:53,095 You know, especially, I mean, Oakland's sort of the epitome 960 00:34:53,095 --> 00:34:54,895 of this, where if you've never been to Oakland, it is, 961 00:34:55,275 --> 00:34:57,175 you really do see it up on the hill like at night. 962 00:34:57,175 --> 00:34:58,615 Like it is there. Like, oh yeah. 963 00:34:58,725 --> 00:35:00,735 Like if you're, if you're visiting 964 00:35:00,755 --> 00:35:02,215 and you don't know what that is, you're gonna 965 00:35:02,215 --> 00:35:03,255 ask, what is that? 966 00:35:03,395 --> 00:35:04,895 You know? 'cause it is, it is prominent. 967 00:35:05,085 --> 00:35:06,855 - It's literally the beacon on the hill. Yeah. 968 00:35:06,995 --> 00:35:09,975 And it really fun side story, Uhhuh, I'd heard rumor 969 00:35:10,045 --> 00:35:12,055 that people said that the airplanes use it. 970 00:35:12,055 --> 00:35:13,215 Oh yeah, yeah. For aviation. 971 00:35:13,595 --> 00:35:15,215 And I thought, well that's interesting. 972 00:35:15,235 --> 00:35:16,335 But I don't know if it's 973 00:35:16,335 --> 00:35:17,375 really documentary or if that's, you know. 974 00:35:17,445 --> 00:35:18,815 Yeah. Just a story. There's a lot 975 00:35:18,815 --> 00:35:20,855 - Of those faith promoting rumors. Right? Sure. 976 00:35:20,855 --> 00:35:23,295 - Yeah. Yeah. What are those? And so I actually called my 977 00:35:23,295 --> 00:35:26,095 friend that's an airplane pilot and for major airline. 978 00:35:26,295 --> 00:35:29,415 I said, Hey, um, do you guys really use this? 979 00:35:29,655 --> 00:35:30,975 'cause I know he flies in there uhhuh. 980 00:35:30,975 --> 00:35:32,935 He goes, well, we did in the older days, 981 00:35:33,155 --> 00:35:35,375 but now with all the modern technology, yeah, it's pretty 982 00:35:35,375 --> 00:35:38,005 as commercial, we don't, he said all the time, 983 00:35:38,115 --> 00:35:41,445 I'll hear chatter on the line of the local 984 00:35:42,285 --> 00:35:43,925 aviation kind of saying, yeah, line up 985 00:35:43,925 --> 00:35:46,125 with the Mormon temple and come in over here at this. 986 00:35:46,265 --> 00:35:48,805 And he said, so they, the local small planes, 987 00:35:48,805 --> 00:35:50,805 they still use it as a point of reference. 988 00:35:50,875 --> 00:35:52,725 Yeah. So isn't that fun? That is 989 00:35:52,725 --> 00:35:53,725 - Cool. 990 00:35:53,725 --> 00:35:55,645 That's awesome. Um, anything else as far, 991 00:35:55,645 --> 00:35:58,925 like if there is somebody that is somewhat related 992 00:35:58,945 --> 00:36:02,405 to a visitor center or has a local landmark, like as far 993 00:36:02,405 --> 00:36:05,085 as the infrastructure or technicalities of, I mean, 994 00:36:05,085 --> 00:36:08,085 should they, should they create a website 995 00:36:08,085 --> 00:36:10,365 or is that something that, that you did in conjunction 996 00:36:10,365 --> 00:36:12,725 with the church or, I mean, oh, 997 00:36:12,795 --> 00:36:13,965 what comes to mind there? Yeah. 998 00:36:14,125 --> 00:36:16,365 - That's really important to know. So we did do all this in 999 00:36:16,365 --> 00:36:17,965 conjunction with the missionary department. 1000 00:36:17,965 --> 00:36:19,325 Yeah. That we reported to directly. 1001 00:36:19,565 --> 00:36:21,765 Remember I mentioned I have a direct report to Salt Lake, 1002 00:36:21,765 --> 00:36:23,365 and I had direct report with my mission president. 1003 00:36:23,365 --> 00:36:26,245 Gotcha. So that was all in conjunction with them. 1004 00:36:26,305 --> 00:36:29,485 And they're very specific on websites, website creation. 1005 00:36:29,485 --> 00:36:31,925 So I wouldn't recommend anybody just go do it. 1006 00:36:31,925 --> 00:36:33,525 - Yeah. Don't go - Rogue. Right? Yeah. Don't, yeah. 1007 00:36:33,525 --> 00:36:35,245 That's a good thing. Don't go rogue . 1008 00:36:35,665 --> 00:36:37,445 But we did do, everything we were doing was within, 1009 00:36:37,445 --> 00:36:39,085 in conjunction with the missionary 1010 00:36:39,085 --> 00:36:40,245 department that I reported to. 1011 00:36:40,505 --> 00:36:43,005 - Is there anything you did through traditional social media 1012 00:36:43,005 --> 00:36:44,125 channels like Facebook 1013 00:36:44,145 --> 00:36:47,485 or, uh, you know, Instagram or things like that? Yeah, 1014 00:36:47,485 --> 00:36:48,485 - We did. 1015 00:36:48,485 --> 00:36:50,125 We made that part of our overall digital marketing plan. 1016 00:36:50,465 --> 00:36:53,005 And we have a channel for all those things. And I 1017 00:36:53,005 --> 00:36:54,645 - Think so just a place that, you know, 1018 00:36:54,645 --> 00:36:57,285 if people typed it in Oakland Temple pop. Yeah. 1019 00:36:57,515 --> 00:36:58,685 - They would find us on Facebook, 1020 00:36:58,685 --> 00:36:59,725 they'd find us on Instagram, 1021 00:36:59,725 --> 00:37:01,485 - They'd go there, see pictures, and Mm-Hmm. 1022 00:37:01,525 --> 00:37:02,565 , things like that. Yep. 1023 00:37:02,715 --> 00:37:04,285 - Exactly. So that's all there. 1024 00:37:04,285 --> 00:37:06,885 And we, we've tried to really cast as big a digital net 1025 00:37:06,885 --> 00:37:10,085 as we possibly could and try to help people find us. 1026 00:37:10,185 --> 00:37:12,445 We just want 'em to find us. Yeah. Come and see. 1027 00:37:12,755 --> 00:37:16,525 - Awesome. Any other point, principle story that we need 1028 00:37:16,525 --> 00:37:18,565 to make sure we, we share before we wrap up 1029 00:37:18,565 --> 00:37:19,565 - Or? 1030 00:37:19,565 --> 00:37:19,885 I think those are really good. 1031 00:37:20,045 --> 00:37:22,525 I guess my one one thought is, is just go for it. 1032 00:37:22,525 --> 00:37:23,525 Just go do it. Yeah. 1033 00:37:23,585 --> 00:37:26,405 And all of you that are listening to this podcast today, if 1034 00:37:27,065 --> 00:37:29,725 you'll just influence the people, invite the people 1035 00:37:29,725 --> 00:37:32,165 that you know, that you have influence over as a leader. 1036 00:37:32,305 --> 00:37:35,645 Say when they come to you and say, I'm president or bishop 1037 00:37:35,985 --> 00:37:37,965 or whoever it is, they say to you, 1038 00:37:38,385 --> 00:37:39,925 we have this upcoming open house, 1039 00:37:39,985 --> 00:37:41,245 or we have this opportunity. 1040 00:37:41,825 --> 00:37:42,925 Um, how can we help? 1041 00:37:43,265 --> 00:37:45,845 And you could just say, well, one of the really neat things 1042 00:37:45,845 --> 00:37:48,005 to do is have you thought about leaving reviews? 1043 00:37:48,065 --> 00:37:49,725 Mm-Hmm. . And by the way, you don't have 1044 00:37:49,725 --> 00:37:51,045 to limit yourself to one review. 1045 00:37:51,205 --> 00:37:53,405 I can leave review every time I go to a restaurant. 1046 00:37:53,445 --> 00:37:55,205 I can leave review every time I go to a temple. 1047 00:37:55,325 --> 00:37:57,085 I can leave review every time I go to church. Mm. 1048 00:37:57,585 --> 00:37:59,165 We can literally leave hundreds 1049 00:37:59,225 --> 00:38:00,485 and thousands of reviews 1050 00:38:00,585 --> 00:38:03,685 to be a beautiful white beacon online 1051 00:38:04,465 --> 00:38:06,605 to everyone comes through our path. 1052 00:38:06,755 --> 00:38:08,205 It's just amazing. Cool. 1053 00:38:08,425 --> 00:38:10,765 So that would be my invitation if you would just 1054 00:38:10,965 --> 00:38:12,045 consider doing that as a leader. 1055 00:38:12,155 --> 00:38:13,725 Just invite people to think about 1056 00:38:13,725 --> 00:38:16,365 how can I be a digital missionary in today's digital world. 1057 00:38:16,715 --> 00:38:18,805 - Cool. Well, last question I have for you, Clint. 1058 00:38:18,805 --> 00:38:21,605 As you reflect on your time as a leader, even as a, um, 1059 00:38:21,945 --> 00:38:25,125 you know, a visitor center director, , uh, in 1060 00:38:25,125 --> 00:38:27,845 that type of leadership, how has being a leader helped you 1061 00:38:27,845 --> 00:38:29,685 become a better follower of Jesus Christ? 1062 00:38:30,695 --> 00:38:34,315 - Wow. Because as I'm following others 1063 00:38:34,415 --> 00:38:37,285 and learning from others, I just feel the spirit 1064 00:38:37,465 --> 00:38:40,615 and it just helps me with my testimony. 1065 00:38:40,975 --> 00:38:43,615 I just am so grateful for all the leaders in my life. 1066 00:38:43,955 --> 00:38:46,455 So if any of you have been my leaders that are listening 1067 00:38:46,455 --> 00:38:47,815 to this podcast, thank you. 1068 00:38:47,925 --> 00:38:48,975 Yeah. For your service, 1069 00:38:49,005 --> 00:38:52,935 because leadership is hard. 1070 00:38:53,245 --> 00:38:55,895 It's not easy. It's, it puts you in the growth zone, 1071 00:38:56,335 --> 00:38:59,215 , and you get to, to grow and learn 1072 00:38:59,675 --> 00:39:02,015 and just, I really 1073 00:39:02,015 --> 00:39:03,535 appreciate all those that have been leaders. 1074 00:39:03,715 --> 00:39:04,775 Our mission presidents. 1075 00:39:04,775 --> 00:39:06,575 We had two mission presidents on our mission. 1076 00:39:07,075 --> 00:39:08,815 We worked with the temple president, we worked 1077 00:39:08,815 --> 00:39:10,175 with the temple recorder, we worked 1078 00:39:10,175 --> 00:39:12,975 with the facilities manager, we worked with Salt Lake, 1079 00:39:13,875 --> 00:39:16,975 and we had so many people that we collaborated with 1080 00:39:17,405 --> 00:39:20,615 that shared and worked hard, and were giving their time 1081 00:39:20,615 --> 00:39:22,175 and their talents and their resources 1082 00:39:22,275 --> 00:39:24,535 to building up the kingdom here on the earth. 1083 00:39:24,675 --> 00:39:26,895 And I just love all those covenant keepers. How's that? 1084 00:39:27,045 --> 00:39:28,295 They have really inspired me. 1085 00:39:38,835 --> 00:39:41,575 - And that concludes this how I lead interview. 1086 00:39:41,895 --> 00:39:44,095 I hope you enjoyed it. And, uh, I would ask you, 1087 00:39:44,095 --> 00:39:46,655 could you take a minute and drop this link in an email, 1088 00:39:46,715 --> 00:39:48,375 on social media, in a text, 1089 00:39:49,055 --> 00:39:50,095 wherever it makes the most sense, 1090 00:39:50,095 --> 00:39:51,895 and share it with somebody who could relate 1091 00:39:52,115 --> 00:39:53,615 to this, this experience. 1092 00:39:53,795 --> 00:39:57,135 And this is how we, how we develop as leaders, just hearing 1093 00:39:57,135 --> 00:39:59,455 what the other guy's doing, trying some things out, testing, 1094 00:39:59,645 --> 00:40:01,255 adjusting for your area. 1095 00:40:01,515 --> 00:40:03,495 And, uh, that's, that's 1096 00:40:03,495 --> 00:40:05,015 where great leadership's discovered, right? 1097 00:40:05,015 --> 00:40:07,655 So we would love to have you, uh, share this with, uh, 1098 00:40:08,135 --> 00:40:09,215 somebody in this calling 1099 00:40:09,275 --> 00:40:11,735 or a related calling and that would be great. 1100 00:40:12,115 --> 00:40:14,975 And also, if you know somebody, uh, any type of leader 1101 00:40:15,235 --> 00:40:17,815 who would be a fantastic guest on the How I Lead segment, 1102 00:40:18,155 --> 00:40:19,215 uh, reach out to us. 1103 00:40:19,235 --> 00:40:21,055 Go to leading saints.org/contact. 1104 00:40:21,385 --> 00:40:23,975 Maybe send this in individual an email letting them know 1105 00:40:23,975 --> 00:40:26,095 that you're going to be suggesting their name 1106 00:40:26,435 --> 00:40:27,455 for this interview. 1107 00:40:27,505 --> 00:40:30,775 We'll reach out to them and, uh, see if we can line 'em up. 1108 00:40:30,775 --> 00:40:33,015 So again, go to leading saints.org/contact 1109 00:40:33,435 --> 00:40:34,815 and there you can submit all the 1110 00:40:34,815 --> 00:40:36,375 information and let us know. 1111 00:40:36,555 --> 00:40:38,015 And maybe they will be on a feature 1112 00:40:38,115 --> 00:40:40,335 how I lead segment on the Leading Saints podcast. 1113 00:40:41,195 --> 00:40:43,615 And remember, grab your copy of my new book, 1114 00:40:43,755 --> 00:40:46,415 is God Disappointed In Me, on Amazon 1115 00:40:46,555 --> 00:40:48,055 or in select Costco stores? 1116 00:40:56,635 --> 00:40:59,695 - It came as a result of the position of leadership, 1117 00:40:59,695 --> 00:41:03,855 which was imposed upon us by the God of Heaven, 1118 00:41:03,995 --> 00:41:07,135 who brought forth a restoration of the gospel 1119 00:41:07,315 --> 00:41:08,655 of Jesus Christ. 1120 00:41:09,235 --> 00:41:12,815 And when the Declaration was made concerning the only 1121 00:41:12,915 --> 00:41:13,975 and only true 1122 00:41:13,995 --> 00:41:16,535 and living church upon the face of the Earth, 1123 00:41:17,195 --> 00:41:20,535 we were immediately put in a position of loneliness. 1124 00:41:20,835 --> 00:41:22,615 The loneliness of leadership 1125 00:41:23,405 --> 00:41:26,255 from which we cannot shrink nor run away. 1126 00:41:27,475 --> 00:41:31,335 And to which we must face up with boldness and courage 1127 00:41:32,195 --> 00:41:32,775 and ability.