WEBVTT

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Hello. Welcome back to Conversations with

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Stephen Kamugasa. This is the fourth episode

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in our 2025 Leadership Series. Today's guest

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is a friend of this podcast, Mary Inman.

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Mary Inman is a partner at Whistleblower

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Partners, a boutique law firm specializing

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exclusively in representing clients and the

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various USA whistleblower reward programs.

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Mary was previously a long-time partner at

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the San Francisco office of Constantine Cannon,

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where she represented whistleblowers in the

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United States for over 20 years. In July

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2017, she moved to London for three years

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to start the firm's international whistleblower

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practice, which she oversaw until she left

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Constantine Cannon to found Whistleblower

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Partners. Mary now represents a growing number

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of foreign whistleblowers who want to reveal

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wrongdoing abroad that has a connection with

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the United States. She also frequently assists

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whistleblowers in submitting claims to foreign

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authorities, such as the National Tax Service

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of Korea, the Ontario Securities Commission,

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the Canada Revenue Agency and His Majesty's

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Revenue and Customs. In this episode, we

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discuss the topic, exposing your blind spots,

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the argument for fostering whistleblower

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voices to become a successful leader. Mary

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Inman, welcome.

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Thank you so much, Stephen. It's a pleasure

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to be here tonight.

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Your insightful question was a key part of

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my 2022 podcast interview with Guy Den, the

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founder of Protect. The podcast in question

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is entitled Whistleblower, an Angel, a Villain

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or a Bloody Fool. I recommend it highly.

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Specifically, you raised the connection between

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the Economic Crime Transparency and Enforcement

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Act 2022 aimed at exposing Russian oligarchs'

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financial activities in London and HMRC's

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discretionary whistleblower rewards. This

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highlighted your clear support for policies

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that compensate whistleblowers for providing

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crucial information. But first, Mary, can

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you please tell us something about your childhood

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and how did your childhood prepare you to

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become an effective and successful lawyer

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for Whistleblowers?

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You wanted to start at the beginning. I like

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that. So I was born and raised in a very

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small town on the Canadian border in Maine,

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a little town called Holton. And I think

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what prepared me best to be a lawyer was,

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frankly, my parents. My mom was a lifelong

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English teacher, and my father originally

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was an English teacher as well, then went

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and got his library sciences degree and became

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a librarian. So I was raised in a home where

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education, reading, inquiry, questioning

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was always sort of the broth and the stew

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that I simmered in. So I think questioning,

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poking holes, debate was very much part of

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our family dinners and just every part of

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my life. So I really credit my parents with

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creating the type of environment where I

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learned to question it and felt safe to question,

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but also just encouraging me to pursue my

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passions. They didn't pressure me in any

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way. They just exposed me to a lot of different

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things. So I had a number of lawyers in my

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family, not in my nuclear family, immediate

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family, but a very close family member was

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a justice of the Maine Supreme Court. And

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he had very much an outsized influence on

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me in terms of showing me just an introduction

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to the legal profession and all that it had

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to offer. It's really my family, I think,

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that helped give me the insight to realize

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that I was always someone who was very concerned

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about human rights and justice. From a very

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young age, I would complain mightily about

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injustice, whether it's even just in fairness

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in the home, whether my brother was getting

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away with not having to do as many chores,

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or even when I was in middle school, I remember

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in a debate, I took the side early on that

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I felt like women should be allowed to be

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in combat roles in the military. So it's

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just sort of, I've always sort of loved to

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argue and advocate.

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You had a great career at Constantine Cannon,

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where you were. a partner for a long time.

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While a partner at Constantine Cannon, you

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did many great things, including joining

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Shaifali Joshi-Clark, a senior forensic accountant

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in the whistleblower office of the Ontario

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Securities Commission as a co-panelist for

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a webinar titled The Expansion of Whistleblower

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Reward Programs in the US, Canada, and Globally.

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I'm particularly interested in your career

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trajectory. What motivated your decision

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to transition from a successful position

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at a well-regarded law firm to found your

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own practice? Additionally, could you elaborate

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on the key attributes and skills you believe

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are essential for a lawyer specializing in

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whistleblower cases?

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Sure. So your first part of your question

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was, why did I choose after 10 years working

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at Constantine Cannon to embark on a new

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chapter and co-found a new law firm? I think

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one of the main reasons is that When I was

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at Constantine, the firm was a much bigger

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firm, about 50 to 70 lawyers, with multiple

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different practice areas. And so whistleblowing

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was just one of the practice areas. The firm

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also did intellectual property. It did antitrust

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competition law. It did other civil litigation.

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So what often happens with lawyers is that

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we create conflicts for each other. So I

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think it really just became desirable to

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a group of us. There were about 13 of us

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who left and started our own practice to

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be able to specialize. It's particularly

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important, I think, with whistleblowers that

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they know that It's a very dangerous position

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to put yourself in to decide to blow the

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whistle and you do so at great risk to yourself

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personally and professionally. And I just

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think clients have more faith when they know

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that that's all you do, that there isn't

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another section of your firm that actually

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defends some of the very people or types

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of corporations that you take on. It just

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felt right for us to be able to say, this

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is all we do. We represent individuals. We

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don't represent the big corporations who

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are the targets. And I think it makes a lot

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of our clients feel much more comfortable.

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But it also, for us, allows us to have a

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full breadth of, and basically little to

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no limitations on the types of targets that

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we can take on, the companies that we can

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sue on behalf of whistleblowers. At Constantine,

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we were routinely, our wings were clipped

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because we might bring in a case and it could

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be against an existing firm client and then

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we'd have to decline for conflict of interest

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reasons. So it was an incredible place for

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me to work. I thoroughly enjoyed my 10 years

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there. And frankly, Constantine is a place

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really responsible for a huge focus area

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and passion in my career, which is through

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their London office. I was allowed to practice

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there for three years and really start to

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advocate for whistleblower reward programs

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internationally and also, most importantly,

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attract international whistleblowers into

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the US. I think a lot of People even in the

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US don't know about these programs, let alone

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globally. So it was just really terrific

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and giving me the pulpit to start. recruiting

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people and educating people that you don't

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have to be American to use these programs.

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And in fact, I think as we'll talk about

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a little bit later, by definition, Foreign

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Corrupt Practices Act violations, which whistleblowers

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can report to the SEC and to the DOJ now,

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by definition, those occur overseas, right?

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It's the bribery of a foreign government

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official. So it became a really great part

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of my a tool set and toolbox to get to cut

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my teeth in the international realm. And

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I have Constantine to thank for that. Oh,

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you asked about what attributes should a

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lawyer have to represent whistleblowers?

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I think what's probably little known and

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appreciated, but probably one of the most

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important skills is frankly, empathy and

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emotional intelligence. Whistleblowers, as

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I alluded to earlier, when they're in the

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process of making the decision whether or

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not to blow the whistle, it can be a life-changing

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and life-altering decision. That being said,

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sometimes our clients come to us and the

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horse is already out of the bar and they've

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already blown the whistle. But in those circumstances

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where a whistleblower is deciding and gets

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to make that choice, it really requires a

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lot of sensitivity and a lot of skills that

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they frankly don't teach you in law school

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in terms of really managing your client's

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expectation and testing them and pushing

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them to see that I often say that if you

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are a whistleblower who has a family, it

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can be really important to make sure that

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the family agrees with the decision because

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it can have repercussions for the whole family.

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And I've seen, for instance, research that

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the New England Journal of Medicine did that

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on pharmaceutical whistleblowers, whistleblowers

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who exposed fraud in the pharmaceutical industry,

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that they had higher incidences of divorce,

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of alcoholism, substance abuse, depression,

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because of the strains and the pressure.

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So I think it really requires a lot of awareness

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and ability to counsel. And because a whistleblower,

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by the time that they're coming to us, they're

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often an extremist. They're often facing

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a very stressful situation or maybe in the

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middle of it. And it's difficult often to

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make those the best decisions when you're

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in a state of stress. So a lot of what we

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try and do is sort of, you know, try and

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ground them and make sure that they're in

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a place where they feel safe. to talk and

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that they can logically think through what

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the implications might be for them. So I

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think that is sort of a skill set that not

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all lawyers are required to have, but I think

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it's particularly important skill set to

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have when you're dealing with whistleblowers.

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We may talk later today in the interview

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about sort of the psychosocial impacts on

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whistleblowers, unfortunately, we've seen

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a number of whistleblowers, not only be blacklisted,

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block listed from future job prospects, but

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the sort of spiral that can happen can be

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a downward spiral, which unfortunately, has

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resulted in even suicide for some for some

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whistleblowers. I know a lot of people are

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familiar with John Barnett, the Boeing 737

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Max whistleblower who took his life in the

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middle of depositions in his case. But even

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recently an open AI whistleblower named Sushir

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Balaji. There was even a Theranos whistleblower,

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a little known fact, who took his life under

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the pressure. So it's an unfortunate, circumstance.

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And again, I think requires whistleblower

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lawyers, although we're not trained as therapists,

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to have some real sensitivity and ability

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to help the whistleblower see the full picture

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and basically serve as a support system because

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it can be incredibly difficult when you blow

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the whistle in an organization. I think we're

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now all, I think, as a result of the Me Too

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movement, aware of the terms like gaslighting

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and this sort of self-doubt that gets created

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because often there's an approach taken by

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companies. I've often said most companies,

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regardless of industry, seem to have a corporate

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playbook. which I think comes from the medieval

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mindset that a lot of us are in, that when

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a whistleblower blows a whistle, rather than

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embracing them and thanking them for helping

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be the canaries in the coal mine to help

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the company to avoid risk, they often shoot

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the messenger and make it. So the whistleblower

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is just shining the light on a problem and

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it's like a ricochet effect. Most companies

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will all of a sudden say, well, really it's

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about you, the whistleblower, which can be

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completely disorienting. And then, you know,

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they try and make an example of them and

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often either fire them, demote them. And

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that causes like everyone around them to

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worry their fellow employees that this might

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be contagious. And so they tend to get isolated

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and then they start to doubt, am I the only

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person who thinks this is wrong? So can be

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a very stressful situation. process. And

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I think a whistleblower lawyer needs to have

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the human and emotional intelligence skills

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to support someone through that, and guide

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them and be there as a sounding board and,

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and a gateway to more resources. We are very

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strong. And like I said earlier, telling

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our clients to make sure if they're comfortable,

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that it'd be great to bring the family in.

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It's also important to have therapy and to

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be able to talk about the pressures so that,

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and to start to rebuild and create new support

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systems since they often have lost, you know,

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not just their job, but all the social relationships

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that come from that with coworkers and friends.

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In the webinar mentioned earlier, You talked

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at length about the qui tam provisions of

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the US False Claims Act, which empower whistleblowers

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to launch a lawsuit in the government's name

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when they have information about fraud against

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the government or one of its programs. Mary,

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for someone living and working in New York

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City, how would you describe the practical

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significance of a whistleblower reward program?

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Why should the average New Yorker be concerned

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with these programs?

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Yeah, I love that question because it kind

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of goes to the heart of the work that we

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do. So whistleblower reward programs are

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really extraordinary. And the reason for

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that is that the original whistleblower reward

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statute is something called the False Claims

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Act. It's also known as Lincoln's Law. It

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came in in 1863 around the time of the Civil

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War. And it was actually a concept that was

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stolen from English common law. So this comes

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from the seventh century when, before there

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were police services, the king incentivized

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and deputized private citizens to basically

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expose when their neighbors were not observing

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the Sabbath laws, for instance. So it's a

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concept that allows whistleblowers, and in

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the context of the Civil War, it was, whistleblowers

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had information about unscrupulous defense

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contractors who are selling gum powder cut

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with sawdust, defective horses and military

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equipment, and recognizing that it is very

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hard for the government to detect that kind

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of fraud unless they incentivize insiders

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inside the very defense companies where the

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bad behavior is occurring. There's some very

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incredible testimony that was in the Congress

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at the time that the bill was being passed,

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that it said, it takes a rogue to catch a

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rogue. Which is one of my favorite statements,

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right? It recognizes that that's very difficult

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for an auditor or an investigator from the

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defense department to know what's going on.

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But a whistleblower insider, which is the

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prototypical whistleblower, can provide a

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roadmap to the fraud. They can show exactly

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why, when, and the knowledge requirements

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that the company knew They were selling these

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defective goods and they did it intentionally

19:22.844 --> 19:26.967
to improve their profit margin. So, but what

19:27.007 --> 19:29.768
makes it remarkable is under, in the example

19:29.788 --> 19:32.710
of the False Claims Act, not only a whistleblower

19:32.730 --> 19:35.011
doesn't just get to submit a tip, they get

19:35.051 --> 19:37.713
to launch a lawsuit in the name of the government.

19:38.453 --> 19:40.875
So they really are deputized as a private

19:40.935 --> 19:43.356
attorney general. And I think why it matters

19:44.197 --> 19:49.164
to, The average New Yorker, not just to prosecutors,

19:49.244 --> 19:52.265
obviously prosecutors love these cases because

19:53.086 --> 19:55.347
they're much easier to prove. The whistleblower

19:55.947 --> 19:58.848
gives them all the smoking guns and the great

19:58.928 --> 20:01.329
evidence and other testimonies. But to an

20:01.489 --> 20:05.010
average New Yorker, why these programs matter

20:05.190 --> 20:08.612
is because if you're working in a company,

20:09.457 --> 20:11.979
like so many people are, if you have either

20:12.059 --> 20:14.040
contracts with the federal government, if

20:14.080 --> 20:17.222
you're a government contractor, or if your

20:17.283 --> 20:21.646
business impacts some of the many other agencies'

20:21.806 --> 20:24.447
work that also have rewards programs. So

20:24.488 --> 20:26.569
for instance, if you're in financial services

20:26.649 --> 20:29.091
in New York City, there's an SEC program

20:29.131 --> 20:31.953
that allows whistleblowers to report on any

20:32.013 --> 20:34.194
sort of securities fraud where investors

20:34.274 --> 20:37.316
are harmed. There is a risk that you will

20:37.336 --> 20:41.293
get caught So I think that deterrence is

20:41.433 --> 20:43.836
one of the biggest things that people should

20:43.876 --> 20:47.820
be aware of, right? That if you're in a company

20:47.860 --> 20:51.124
and you don't speak up about any sort of

20:51.184 --> 20:53.406
malfeasance, there's a very good chance someone

20:53.446 --> 20:56.029
in the cubicle beside you may already be

20:56.049 --> 20:58.653
incentivized to speak to the government and

20:58.693 --> 21:02.577
cooperating with them. So detection, the

21:02.617 --> 21:05.940
chance of detection is increased. And so,

21:05.960 --> 21:10.024
you know, malfeasance is more likely to see

21:10.064 --> 21:13.087
the light of day, which can be seen as a

21:13.127 --> 21:16.250
good thing or a bad thing depending on what

21:16.310 --> 21:19.649
side you sit on. But I think, You know, I

21:20.129 --> 21:22.490
think it's one of the strengths of these

21:22.530 --> 21:25.331
laws is they tend to be a very much a bipartisan

21:25.391 --> 21:29.493
issue that no one's really pro-fraud. Who

21:29.593 --> 21:32.854
wants taxpayer dollars to be misappropriated?

21:33.855 --> 21:36.096
You know, Republicans and Democrats can both

21:37.176 --> 21:40.618
get behind that. And that's one of the things

21:40.658 --> 21:43.119
that I've seen in my career, Stephen, is,

21:44.199 --> 21:45.500
you know, when I started, it was just the

21:45.540 --> 21:47.981
False Claims Act was the statute that was

21:48.021 --> 21:51.379
in existence and then Since that time, the

21:51.820 --> 21:55.663
IRS, the SEC, the CFTC, I know this is American

21:55.743 --> 21:58.605
alphabet soup for all of our agencies, the

21:58.645 --> 22:02.028
Transportation Department, the Treasury Department,

22:02.328 --> 22:06.892
and even now DOJ has just within the past

22:06.932 --> 22:09.915
two weeks adopted an antitrust program. So

22:10.895 --> 22:14.759
clearly, this is a growth industry, clearly,

22:15.931 --> 22:18.759
The inside information whistleblowers provide

22:19.300 --> 22:21.988
is invaluable and in fact, supercharges the

22:22.850 --> 22:27.043
enforcement. efforts by all of these various

22:27.163 --> 22:30.044
agencies in the government. And you know,

22:30.104 --> 22:31.985
it goes back to something we've seen before

22:32.025 --> 22:34.426
this idea that we pay confidential informants

22:34.506 --> 22:37.287
is really, that's something that we see around

22:37.327 --> 22:40.868
the globe. It really sort of picks up on

22:40.908 --> 22:44.890
that notion, and has been enormously successful.

22:44.970 --> 22:48.381
And I think that is really proof of why people

22:48.401 --> 22:51.022
should pay attention. It's not just limited

22:51.102 --> 22:55.583
to private contractors these days. Whistleblowers

22:55.643 --> 22:58.283
are now incentivized to report on tax fraud,

22:58.323 --> 23:00.783
securities fraud, sanctions violations, money

23:00.843 --> 23:06.324
laundering, antitrust, bid rigging, you name

23:06.344 --> 23:09.845
it. So it becomes increasingly riskier to

23:10.545 --> 23:13.206
engage in this behavior with the prospect

23:13.246 --> 23:15.446
of insiders being incentivized to speak up.

23:16.661 --> 23:20.924
On March 13th, 2025, you posted on LinkedIn

23:21.004 --> 23:24.747
the following, and I quote, after advocating

23:24.807 --> 23:28.991
for this result since 2017, during my work

23:29.131 --> 23:32.213
in London, I'm so chuffed to see this news

23:32.293 --> 23:35.956
that HM Revenue and Customs will be adopting

23:35.976 --> 23:39.979
a US and Canadian style program, guaranteeing

23:40.480 --> 23:43.768
rewards to whistleblowers who bring actionable

23:43.868 --> 23:47.710
information about violations of UK tax laws.

23:48.790 --> 23:52.412
In the US, empowering tax whistleblowers

23:52.972 --> 23:56.693
has been a proven strategy for success. Between

23:16.661 --> 24:01.435
2007 and 2023, the Internal Revenue Service

24:01.535 --> 24:06.597
collected 6.9 US billions in proceeds as

24:06.777 --> 24:10.238
a result of whistleblower informant tips.

24:11.189 --> 24:14.651
This program will go a long way towards recouping

24:14.671 --> 24:19.012
the 5.5 British pounds lost to tax fraud

24:19.173 --> 24:23.214
in the UK every year. Eight years is a long

24:23.274 --> 24:28.216
time for an advocacy work. In a 2022 podcast

24:28.277 --> 24:30.618
interview with Guy Dehn, which I mentioned

24:30.698 --> 24:35.120
earlier, Guy posited a cultural divergence

24:35.240 --> 24:38.521
between the Americas and England regarding

24:38.601 --> 24:42.350
the monetization of information Specifically,

24:42.711 --> 24:46.232
he suggested a reticence among the English

24:46.832 --> 24:51.194
to directly exchange information for monetary

24:51.634 --> 24:55.916
compensation. Mary, to what extent do you

24:55.976 --> 24:58.497
believe this cultural factor contributed

24:58.557 --> 25:01.959
to the protracted eight-year timeline? If

25:02.039 --> 25:05.701
it was a significant factor, what actionable

25:05.741 --> 25:08.802
strategies would you recommend to cultivate

25:08.922 --> 25:12.576
a more normalized culture of information

25:12.596 --> 25:14.939
monetization within the English context.

25:16.401 --> 25:20.487
This is one of my favorite questions, frankly,

25:20.907 --> 25:24.472
is to talk about the cultural differences

25:24.572 --> 25:29.525
between the UK and the US. as it comes to

25:29.725 --> 25:32.486
incentivizing paying whistleblowers. So I

25:32.646 --> 25:37.109
absolutely believe that these cultural differences

25:37.349 --> 25:42.092
are what led to a very long and protracted

25:42.172 --> 25:47.278
period of resistance to these ideas. After

25:47.398 --> 25:49.639
Dodd-Frank, so the Dodd-Frank Wall Street

25:49.699 --> 25:52.040
Reform Act is when we ushered in, in the

25:52.100 --> 25:54.441
United States, in the wake of the financial

25:54.481 --> 25:57.483
crisis, we ushered in the new SEC whistleblower

25:57.563 --> 26:01.905
reward program. And it was, and that, you

26:01.945 --> 26:04.706
know, it took off rather quickly that it

26:04.846 --> 26:07.988
really got on people's radars. There were

26:08.008 --> 26:11.209
a number of successes, and it really put

26:11.249 --> 26:14.150
the SEC on the map. And so not shortly after

26:14.170 --> 26:17.027
that, around 2014, so that The program came

26:17.147 --> 32:40.588
in and really was started in earnest in 2010.

26:20.210 --> 26:23.874
And in 2014, the UK's Financial Conduct Authority

26:23.994 --> 26:26.456
did an analysis and said, should we do this?

26:26.516 --> 26:29.960
We're now seeing some success in the US.

26:30.080 --> 26:33.483
And basically, the decision was, it's just

26:33.523 --> 26:36.286
not British. Or as they like to say, it's

26:36.326 --> 26:42.331
not cricket. And so they had some reasons

26:42.431 --> 26:44.493
that were more substantive, but I think it

26:44.533 --> 26:46.674
really came down to the cultural piece of

26:46.735 --> 26:48.616
it. And it's certainly what I observed during

26:48.656 --> 26:52.379
my three years living there. You know, literally

26:52.459 --> 26:54.741
people would step back when I told them what

26:54.821 --> 26:56.842
I did, they would just, you know, shake their

26:56.862 --> 27:00.765
head. And, you know, the idea was, it's not

27:00.845 --> 27:03.688
British, we're British, we blow the whistle

27:03.708 --> 27:06.110
because it's the right thing to do. We don't

27:06.170 --> 27:08.532
need to be paid for it. And somehow being

27:08.592 --> 27:12.255
paid for it tarnished the moral righteousness

27:12.316 --> 27:16.800
of the act. And the more I observed that,

27:16.820 --> 27:19.502
and it was really almost to a person that

27:19.543 --> 27:22.685
I would get this visceral reaction. The more

27:22.785 --> 27:24.566
I observed it, the more I realized that a

27:24.646 --> 27:27.287
lot of it comes from a bias about Americans.

27:27.447 --> 27:29.807
Brits want to be different than Americans,

27:29.907 --> 27:32.608
right? And we obviously, we all want to be

27:32.688 --> 27:35.729
unique. And I think Americans are perceived

27:35.769 --> 27:38.550
by Brits rightly or wrongly or stereotypically

27:38.650 --> 27:41.771
as overly transactional and overly mercenary.

27:42.571 --> 27:45.832
So this was an idea that was not attracted

27:45.852 --> 27:48.073
to them for that reason. Like we don't want

27:48.113 --> 27:50.654
to become like those transactional mercenary

27:50.714 --> 27:53.617
Americans. And so to the second part of your

27:53.657 --> 27:56.098
question, like how did this change? What

27:56.139 --> 28:00.201
were the strategies we adopted? A lot of

28:00.281 --> 28:03.923
it came from, you know, people like me and

28:04.043 --> 28:06.645
other folks talking, not just me, many others,

28:06.685 --> 28:09.687
but saying that you don't have to do it the

28:09.747 --> 28:12.529
American way. Like you can make your program

28:12.569 --> 28:14.350
British. There are many ways to do it. For

28:14.410 --> 28:16.791
instance, if you look at how another Commonwealth

28:16.831 --> 28:19.653
country, Canada, adopted these programs,

28:19.713 --> 28:22.835
they had smaller raiseds of rewards. So in

28:22.855 --> 28:25.937
the US, it's usually 10 to 30% that a whistleblower

28:25.977 --> 28:29.900
can receive of a fine as a finder's fee for

28:29.960 --> 28:33.202
their providing the information. In Canada,

28:33.222 --> 28:35.424
it can be five to 15, and sometimes they

28:35.464 --> 28:38.025
put caps on it. A lot of the complaints that

28:38.566 --> 28:40.607
British people have is that we, I think the

28:40.647 --> 28:43.469
word they use is gobsmacking amounts of money

28:43.589 --> 28:46.131
often gets rewarded to whistleblowers. The

28:46.251 --> 28:49.873
largest reward I'm aware of is $275 million.

28:49.913 --> 28:53.574
So, you know, you can put a cap on that,

28:53.654 --> 28:55.895
other things like you, but I think what really

28:55.935 --> 28:59.436
turned the tides is when, at least in my

28:59.496 --> 29:01.437
experience, I was working with the all party

29:01.477 --> 29:04.258
parliamentary group for whistleblowing and

29:04.418 --> 29:09.300
one of the co-chairs of that group was a

29:09.340 --> 29:11.821
woman named Baroness Susan Kramer, who's

29:11.861 --> 29:15.702
still a strong champion for whistleblowing

29:16.890 --> 29:19.012
generally in improvements to the Public Interest

29:19.032 --> 29:22.354
Disclosure Act. And she seemed representative

29:22.374 --> 29:24.596
to me because it was clear when she started

29:24.616 --> 29:27.378
to make speeches about rewards, when she

29:27.438 --> 29:31.361
started to think about it less as a bounty

29:31.981 --> 29:34.783
and more as unemployment insurance, that

29:34.803 --> 29:37.765
it sits more as a financial safety net, just

29:37.865 --> 29:41.128
another form of protection. When she thought

29:41.168 --> 29:43.330
about it that way, it felt more British to

29:43.390 --> 29:46.052
her that these people are undertaking a risk

29:46.152 --> 29:48.574
on behalf of the public interest. And as

29:48.634 --> 29:50.816
a result, they often lose their job and their

29:50.856 --> 29:54.139
livelihoods. So isn't really what Americans

29:54.199 --> 29:57.182
call a reward? Isn't it really more just

29:57.282 --> 30:00.604
like unemployment insurance, or a safety

30:00.644 --> 30:03.785
net. And, and that I think helped her make

30:03.825 --> 30:05.805
it feel like it's more British if she put

30:05.865 --> 30:08.706
it into her own context. So I think, I think

30:08.746 --> 30:11.846
a lot of that is what finally turned the

30:11.886 --> 30:15.707
tides, frankly, the fact that the labor government

30:15.827 --> 30:19.008
is now in place, there's a minister by the

30:19.048 --> 30:21.608
name of David Lammy, when he was a shadow

30:21.648 --> 30:24.789
minister before labor became the party, the

30:27.406 --> 30:30.407
government party in office. I think he did

30:30.447 --> 30:33.909
a tour of the US and became enamored of reward

30:33.969 --> 30:37.310
programs and had actually even put it into

30:37.350 --> 30:40.572
the labor party platform. So there seems

30:40.652 --> 30:43.513
to be a perfect storm right now in a good

30:43.573 --> 30:46.574
way of the labor government that is trying

30:46.614 --> 30:50.976
to close the tax gap, deal with budget shortfalls,

30:51.056 --> 30:54.477
and recognizes that confidential informants

30:54.577 --> 30:57.721
properly incentivize can be indispensable

30:57.741 --> 31:02.306
in helping supercharge enforcement efforts.

31:02.326 --> 31:05.689
So I think it's a little bit of both. And

31:05.789 --> 31:09.572
also I would commend to your audience an

31:09.633 --> 31:13.016
incredible research paper done by a British

31:13.096 --> 31:15.729
group think tank associated with the Ministry

31:15.749 --> 31:18.572
of Defense called RUSI, the Royal United

31:18.653 --> 31:21.296
Services Institute. They have a Center for

31:21.396 --> 31:25.241
Finance and Security. And a woman by the

31:25.281 --> 31:27.744
name, a researcher by the name of Eliza Lockhart

31:27.865 --> 31:32.217
wrote a lengthy A research report came out

31:32.237 --> 31:35.118
in December of last year that said, basically

31:35.178 --> 31:38.479
concluded that the use of whistleblower incentives

31:38.799 --> 31:41.360
would really serve the British government

31:41.420 --> 31:44.941
well in fighting financial crime. So I feel

31:44.981 --> 31:47.842
like a lot of that has sort of all come at

31:47.862 --> 31:50.123
the same time and it's resulted, I think,

31:50.183 --> 31:53.545
in a bit of a shift in the opinion, a pretty

31:54.105 --> 31:56.206
radical shift for me because I think it went

31:56.306 --> 31:59.567
from a lot of groups just saying it's not

31:59.587 --> 32:02.309
British to all of a sudden, even now, the

32:02.709 --> 32:04.810
head of the serious frauds office, Nick Ephgrave,

32:05.571 --> 32:08.092
is a strong champion of rewards. Even the

32:08.212 --> 32:11.114
FCA has started to change their tune. And

32:11.234 --> 32:14.136
obviously, as you mentioned in the preamble

32:14.236 --> 32:19.579
to your question, HMRC will be hopefully

32:19.639 --> 32:23.361
adopting, it's announced its program, it

32:23.381 --> 32:26.385
will be launched this fall. So I within the

32:26.445 --> 32:28.126
next month or two, we'll be hearing more

32:28.166 --> 32:31.526
about that. So it's rather remarkable. And

32:31.546 --> 32:34.347
I, as I said earlier, to quote my British,

32:34.647 --> 32:40.588
favorite British expression, I'm quite chuffed.

32:41.289 --> 32:45.610
Your 2014 podcast with Evan Epstein on boardroom

32:45.710 --> 32:49.471
governance was insightful. I especially appreciated

32:49.511 --> 32:52.951
your emphasis on a broad approach encapsulated

32:53.131 --> 32:56.221
in your quote, which I'll quote here. the

32:56.421 --> 32:59.322
arc of the moral universe is long, but it

32:59.443 --> 33:03.724
bends towards jobs. However, this contrasts

33:03.804 --> 33:06.125
sharply with the reality of whistleblowing,

33:06.726 --> 33:10.087
which is often career-ending, particularly

33:10.107 --> 33:13.108
within institutions like the UK's National

33:13.128 --> 33:17.270
Health Service. For those unfamiliar with

33:17.290 --> 33:20.552
your excellent interview with Evan Epstein,

33:20.612 --> 33:24.296
which I strongly recommend, could you describe

33:24.336 --> 33:26.338
the emotional journey of the whistleblower.

33:27.118 --> 33:30.822
Specifically, how should young lawyers guide

33:30.862 --> 33:33.344
their clients facing this difficult decision?

33:33.965 --> 33:36.767
Perhaps you could give us an example.

33:38.369 --> 33:43.274
Yes, absolutely. So I'm definitely quoting

33:44.335 --> 33:48.514
the good Dr. Martin Luther King there. His

33:48.574 --> 33:52.076
famous quote is, the moral arc of the universe

33:52.136 --> 33:56.259
is long, but it bends towards justice. And

33:56.359 --> 33:59.801
for whistleblowers, hopefully it bends towards

33:59.921 --> 34:04.183
jobs as well. The emotional journey of a

34:04.283 --> 34:10.027
whistleblower typically follows a path that

34:10.147 --> 34:12.929
starts with them maybe not even knowing they're

34:12.949 --> 34:17.116
a whistleblower. So it can be a path of confusion

34:17.176 --> 34:19.298
at first. So if you, for instance, are the

34:19.338 --> 34:21.319
head of internal audit, if you're a chief

34:21.379 --> 34:25.062
compliance officer, it is your job oftentimes

34:25.122 --> 34:27.524
to deliver bad news, right? Like we can't

34:27.584 --> 34:30.126
do this, that's, you know, this would transgress

34:30.166 --> 34:33.668
certain laws, or I just did an audit that

34:33.708 --> 42:47.819
says we need to pay back, you know, $500

34:36.791 --> 34:39.513
million to the US government because of an

34:39.553 --> 34:43.229
accounting irregularity. So they often bring

34:43.269 --> 34:46.510
that information forward just as part of

34:46.530 --> 34:48.951
their job, not thinking that they're gonna

34:48.971 --> 34:51.292
be turned into a whistleblower. And I've

34:51.332 --> 34:54.413
often said it's companies who create whistleblowers

34:54.533 --> 34:57.034
often by how they react to the information

34:57.114 --> 35:00.355
that individuals are bringing. So it can

35:00.415 --> 35:03.055
often be very disorienting. The first part

35:03.075 --> 35:04.796
of the emotional journey is that they bring

35:04.836 --> 35:06.596
this information, they're doing their job,

35:06.997 --> 35:10.662
and all of a sudden, Instead of being applauded

35:10.682 --> 35:14.225
or rewarded by, you know, good performance

35:14.245 --> 35:17.107
evaluations for doing the work, speaking

35:17.147 --> 35:20.030
the hard truths, they all of a sudden start

35:20.070 --> 35:25.054
to be shut out of meetings, denied promotions.

35:25.074 --> 35:27.215
They may have, often the case with many of

35:27.235 --> 35:28.837
my clients, they've had years and years and

35:28.857 --> 35:31.170
years of great performance reviews. all of

35:31.210 --> 35:33.791
a sudden they're found not to be a team player,

35:35.372 --> 35:38.574
reasons, pretextual reasons, pretextual reasons

35:38.594 --> 35:42.556
start to show up about, you know, oh, someone

35:42.576 --> 35:44.077
who might've been chronically late their

35:44.117 --> 35:45.938
whole career, all of a sudden it becomes

35:45.998 --> 35:49.139
a problem. And they start, you know, they

35:49.179 --> 35:52.621
start to just be mystified. Again, that this

35:53.441 --> 35:57.667
idea of, Because you've spoken an inconvenient

35:57.727 --> 35:59.548
truth, we're going to make the problem about

35:59.608 --> 36:02.489
you, the messenger, rather than looking at

36:02.529 --> 36:05.811
the message. Companies, just like humans,

36:05.871 --> 36:08.232
when they're criticized, will often get in

36:08.272 --> 36:11.013
a defensive crouch and not be in a growth

36:11.073 --> 36:14.235
mindset set. So that can be really disorienting

36:14.275 --> 36:17.791
for for a whistleblower that, you know, they

36:17.831 --> 36:18.872
don't even know they're a whistleblower and

36:18.892 --> 36:20.832
all of a sudden they're getting retaliated

36:20.892 --> 36:24.693
against and they don't know why. And so the

36:24.753 --> 36:28.053
journey will often start under very stressful

36:28.093 --> 36:30.234
circumstances at work, because that's the

36:30.294 --> 36:32.354
typical whistleblower is an insider whose

36:32.434 --> 36:37.675
employer is engaged in illegality. And so,

36:38.535 --> 36:40.796
you know, particularly for Americans where

36:40.876 --> 36:44.749
so much of our self-worth, I think, is derived

36:44.789 --> 36:46.530
from our jobs. I think that's true of many

36:46.610 --> 36:49.833
humans, but Americans, we have a workaholic

36:49.893 --> 36:55.939
type tendency that when you start to suffer,

36:55.979 --> 36:57.981
you know, so much of your social connection

36:58.021 --> 36:59.642
and your self-worth comes out of that, all

36:59.662 --> 37:02.525
of a sudden, you know, you're probably likely

37:02.585 --> 37:06.777
on your way to losing your job. that can

37:06.817 --> 37:10.079
be incredibly difficult. As I described earlier,

37:10.139 --> 37:14.442
you lose your social network from work and

37:15.442 --> 37:18.144
you may find it difficult to find another

37:18.164 --> 37:21.626
job. I had a client who was featured in the

37:21.686 --> 37:26.389
New Yorker magazine who for years kept getting

37:26.429 --> 37:28.610
job interviews and doing pretty well, but

37:28.710 --> 37:31.292
up until the point of where references were

37:31.332 --> 37:34.008
needed and then he wouldn't hear again. And

37:34.048 --> 37:36.429
that was because the employer that he exposed

37:36.469 --> 37:42.593
for Medicare fraud seemed to have been spreading

37:42.633 --> 37:44.794
the word that you don't want him in your

37:44.834 --> 37:46.755
organization because he's a whistleblower.

37:46.775 --> 37:51.676
So. You know, and then you end up without

37:51.717 --> 37:54.420
that job, you start draining your 401k, your

37:54.460 --> 37:58.124
retirement plan, your family. If you're the

37:58.164 --> 38:00.747
primary breadwinner, there's a lot of stress

38:00.787 --> 38:02.869
placed on your family. I can't tell you how

38:02.909 --> 38:04.871
many whistleblowers often end up being dog

38:04.911 --> 38:07.915
walkers or in just like people, a very vault.

38:08.428 --> 38:12.771
of vaulted statuses. One of the most famous

38:12.871 --> 38:15.133
whistleblowers in the UK was one of the top

38:15.273 --> 38:19.155
cardiologists. And after exposing the NHS,

38:19.195 --> 38:20.756
he's never worked again. I mean, it's such

38:20.816 --> 38:23.658
an enormous brain drain, not just a tragedy

38:23.718 --> 38:26.180
for him, but a tragedy for all of us, right?

38:26.200 --> 38:28.181
That we lose the services of these people.

38:28.261 --> 38:31.363
So you fall, it's like needing an air mask,

38:31.423 --> 38:35.564
right? You drop in altitude. make a huge

38:35.664 --> 38:39.426
drop, which is disorienting and can have

38:39.446 --> 38:41.227
all these ramifications that I talked about

38:41.267 --> 38:44.328
in the New England Journal of Medicine. But

38:44.368 --> 38:50.411
it's not all bad. For some whistleblowers,

38:50.491 --> 38:52.712
it is all bad. But for many whistleblowers,

38:53.292 --> 38:55.673
particularly ones where they're able to get

38:55.733 --> 38:59.323
their information to a government agency

38:59.383 --> 39:02.286
that wants to act on it. My clients don't

39:02.346 --> 39:04.428
do this for the money. The money is there

39:04.528 --> 39:08.431
to help them as a safety net. But mostly

39:08.471 --> 39:10.733
they want whatever it is that they raise

39:10.813 --> 39:13.916
to be addressed and for someone to correct

39:14.036 --> 39:17.499
it. And so there can be an enormous amount

39:17.879 --> 39:21.526
of Pleasure taken, but that's many years

39:21.606 --> 39:23.667
later, right? Because the other part in the

39:23.707 --> 39:25.547
whistleblowers journey is once you get that

39:25.607 --> 39:27.228
information to the government, if it's a

39:27.288 --> 39:29.548
massive fraud, it can take many, many years

39:29.628 --> 39:33.950
before the government ends up imposing a

39:34.010 --> 39:37.567
fine. be there being a jury trial and a verdict

39:37.627 --> 39:41.528
or a judgment or settlement. So at the very

39:41.648 --> 39:43.389
end of the day, a lot of my clients have

39:43.429 --> 39:47.030
enormous success, but it can feel like a

39:47.070 --> 39:51.931
marathon getting to that place and a lot

39:51.971 --> 39:53.912
of ups and downs and a lot of patience. And

39:53.932 --> 39:56.493
that's really where the role of the whistleblower

39:56.553 --> 39:59.614
attorney and a lot of amazing whistleblower

39:59.634 --> 40:02.675
support NGOs that are support organizations

40:04.234 --> 40:07.199
can really help whistleblowers get through

40:07.319 --> 40:08.982
all of that. And frankly, one of the best

40:09.022 --> 40:13.188
things we can do for whistleblowers is to

40:13.748 --> 40:16.170
help predict for them what's going to come

40:16.390 --> 40:18.372
so that they can manage their expectations.

40:18.432 --> 40:20.954
So I can't tell you how many people call

40:20.974 --> 40:23.076
me early in the process and they start to

40:23.116 --> 40:26.159
describe what's happening. And when I say,

40:26.179 --> 40:28.541
I think they're on their way to firing you

40:28.621 --> 40:30.542
and they're just shocked. I said, I don't

40:30.602 --> 40:33.024
know, but this has all the earmarks of it.

40:33.044 --> 40:35.586
And this seems to be where it is. If you

40:35.626 --> 40:39.062
can at least prepare someone for that, it

40:39.262 --> 40:42.083
at least helps deal with some of the blows

40:42.143 --> 40:44.364
and actually if they can get a good employment

40:44.404 --> 40:46.505
attorney and things like that who can get

40:46.525 --> 40:48.606
them a negotiated structured settlement out

40:48.646 --> 40:50.687
the door, it can limit some of the damage.

40:50.727 --> 40:55.169
In fact, as part of an employment negotiation,

40:55.229 --> 40:59.930
you can often require or negotiate good recommendations

40:59.970 --> 41:01.851
or at least a neutral recommendation so it

41:01.871 --> 41:03.472
doesn't hurt your future career as much.

41:03.512 --> 41:05.193
So there's just a lot that can be done. So

41:05.213 --> 41:08.094
if we can empower them, it can impact their

41:08.134 --> 41:12.569
journey. But it can be incredibly emotionally

41:12.669 --> 41:16.632
trying. And the more we can demystify the

41:16.672 --> 41:22.057
process and get them to the government, people

41:22.137 --> 41:25.740
who will valorize them for this, rather than

41:25.781 --> 41:28.483
the fact that they were vilified. As Guy

41:28.563 --> 41:31.325
from Protect was saying, you know, there's

41:31.385 --> 41:35.609
a whole raised of our whistleblowers, heroes,

41:35.729 --> 41:40.019
villains, They frankly just want to be neither.

41:40.039 --> 41:43.202
They'd like to just have it be a normal act

41:43.262 --> 41:45.785
that doesn't have to change your life. And

41:45.805 --> 41:47.927
I think we'll talk about that more in a minute.

41:47.987 --> 41:50.810
How do we listen to whistleblowers so that

41:52.131 --> 41:57.316
they don't get turned into villains? So yeah,

41:57.336 --> 42:00.279
in terms of how do we counsel in a specific

42:00.379 --> 42:06.147
example, You know, I have a client who has

42:06.187 --> 42:09.189
sued a major health insurer in the United

42:09.209 --> 42:12.690
States for Medicare fraud. And, you know,

42:12.730 --> 42:15.832
a lot of the guidance that I've followed

42:15.892 --> 42:18.834
was we involved his wife in the decision-making

42:20.315 --> 42:24.097
early on. And I think that really helped.

42:24.197 --> 42:26.498
She had a lot of questions. And I think a

42:26.538 --> 42:29.927
lot of people forget that This is a, there

42:29.947 --> 42:31.728
are a lot of people behind that whistleblower

42:31.768 --> 42:34.950
who's taking that act. So I feel like that's

42:35.030 --> 42:37.973
an example that I learned pretty early on

42:38.653 --> 42:40.714
through some not so good experiences with

42:40.754 --> 42:44.257
whistleblowers having a hard time. I learned

42:44.317 --> 42:47.539
that it would be good to get the family involved

42:47.579 --> 42:47.819
early.

42:47.839 --> 42:53.523
In your January 2025 article, DOJ reaches

42:53.603 --> 42:56.806
historic settlement with MA Plan Independent

42:56.866 --> 43:00.390
Health. and former executive in Whistleblower

43:00.450 --> 43:04.451
Case, which was published in RAC Monitor,

43:05.091 --> 43:08.732
you wrote thus, and I quote, the case is

43:08.832 --> 43:12.093
remarkable in several ways. It's the largest

43:12.253 --> 43:16.034
ever Part C settlement with a health plan

43:16.134 --> 43:19.314
purely based on a whistleblower case. It

43:19.374 --> 43:22.775
is also one of the first, if not the first

43:23.035 --> 43:26.888
settlement with a vendor for allegations

43:26.928 --> 43:30.530
of risk adjustment fraud, and notably includes

43:30.670 --> 43:33.651
an individual executive at the vendor Gaffney,

43:34.352 --> 43:37.153
who agreed to pay two million U.S. dollars

43:37.853 --> 43:41.234
to resolve the allegations against her. Can

43:41.274 --> 43:44.536
you give us a straightforward explanation

43:44.556 --> 43:49.158
of what risk adjustment fraud is, and what

43:49.518 --> 43:52.259
are the defining characteristics of a successful

43:52.339 --> 43:54.100
false claims act lawsuit?

43:55.695 --> 44:00.840
Absolutely. So risk adjustment fraud, for

44:00.900 --> 44:04.763
folks who are not familiar with the US Medicare

44:05.063 --> 44:07.245
program, our government health insurance

44:07.325 --> 44:10.928
program, sits within something called managed

44:11.008 --> 44:15.052
care. So when we say Part C, there are three

44:15.092 --> 44:17.907
different parts of Medicare, Part A, Part

44:17.947 --> 44:21.068
B, and Part C, and managed care is Part C,

44:21.228 --> 44:25.669
and managed care is a lot like HMOs. So it's

44:25.749 --> 44:29.370
a fairly new concept where in Medicare Part

44:29.790 --> 44:32.630
A, which tends to be hospital and doctor's

44:33.050 --> 44:35.591
offices services, there's something called

44:35.651 --> 44:39.572
fee-for-service Medicare, where the way that,

44:39.592 --> 44:44.171
you know, doctors are reimbursed when providing

44:44.231 --> 44:47.634
services is based on each individual service.

44:48.174 --> 44:51.597
So the more you bill, the more money you

44:51.657 --> 44:53.939
make or the higher reimbursement you get

44:54.019 --> 44:56.621
from the United States government. Part C

44:56.701 --> 44:59.463
turned that on its head and said, we're instead

44:59.503 --> 45:01.684
going to pay the health insurers a fixed

45:01.744 --> 45:06.168
amount based on actuarial analysis. So if

45:06.208 --> 45:11.307
you're a 72-year-old woman in Florida, we're

45:11.327 --> 45:14.530
gonna pay you X amount. And then, you know,

45:14.550 --> 45:17.772
if you can deliver the services for less

45:17.832 --> 45:20.615
than that monthly capitated payment, capitated

45:20.635 --> 45:23.697
amount, then you pocket the difference. But

45:23.757 --> 45:26.660
if not, if you go over, then, you know, you're

45:26.680 --> 45:29.122
still, you're gonna go in the red. So it

45:29.182 --> 45:34.066
incentivized health insurers to be more preventive,

45:34.426 --> 45:37.508
to engage in preventative care. But one of

45:37.568 --> 45:40.631
the things that happened early on was that

45:41.636 --> 45:43.696
it was susceptible to cheating. And so a

45:43.996 --> 45:46.917
lot of insurance plans, when they had enrollment

45:47.017 --> 45:48.897
periods, when they're trying to recruit people

45:48.937 --> 45:50.738
into the plans, the health insurers would

45:50.778 --> 45:55.158
have the enrollment fairs on the fifth floor

45:55.198 --> 45:57.199
of a building with no elevators offering

45:57.279 --> 46:01.360
gym memberships. So they're clearly trying

46:01.480 --> 46:03.560
to self-select for healthy patients. And

46:03.620 --> 46:09.181
so Medicare revised the program and said,

46:09.301 --> 46:12.767
okay, you get a set amount every month based

46:12.887 --> 46:15.368
on the actuarial demographics we talked about.

46:15.869 --> 46:18.610
But you'll get a multiplier called a risk

46:18.650 --> 46:21.172
adjustment factor, which is the multiplier

46:21.232 --> 46:24.934
for every comorbid condition that a patient

46:24.995 --> 46:27.976
has. So if you're treating someone with a

46:28.036 --> 46:32.920
lot of comorbidities, with pulmonary disease,

46:33.280 --> 46:37.402
with diabetes, cancer, history of stroke,

46:37.483 --> 46:40.581
heart attack, those sorts of things, For

46:40.721 --> 46:42.782
each of those different conditions, you'll

46:42.802 --> 46:45.023
get a multiplier, and those multipliers can

46:45.063 --> 46:47.144
stack up. So what do you think happened?

46:48.185 --> 46:51.407
So a lot of companies realized you can make

46:51.447 --> 46:54.328
a lot more money if you make patients look

46:54.368 --> 46:57.770
sicker than they are. So we started to see

46:59.171 --> 47:02.172
conditions like severe malnutrition, which

47:02.232 --> 47:05.774
although that is sometimes a problem in the

47:05.894 --> 47:10.262
US, it's not a super prevalent problem, We

47:10.322 --> 47:12.543
actually often have the opposite problem

47:12.723 --> 47:16.405
with morbid obesity and the prevalence weights,

47:16.566 --> 47:19.187
because that risk adjusted, it went off the

47:19.227 --> 47:22.329
charts. So you started to see these health

47:22.369 --> 47:25.891
plans, not all of them, but many of them

47:26.931 --> 47:30.293
encouraging doctors and incentivizing doctors

47:30.813 --> 47:33.695
to upcode. So a famous example that I gave

47:33.755 --> 47:35.756
in Teresa Ross's case, the independent health

47:35.776 --> 47:38.238
case you just quoted, was a patient we called

47:38.338 --> 47:43.681
Sunny D The medical record of the office

47:43.721 --> 47:48.047
visit at issue showed that his past medical

47:48.107 --> 47:50.870
history had shown that he had suffered an

47:50.990 --> 47:54.434
episodic incident of depression. And it was

47:54.495 --> 47:57.238
connected to, I think his sister had died.

47:58.197 --> 48:01.322
And so he was an elderly patient. And when

48:01.343 --> 48:03.586
they brought him back for this visit, they

48:03.687 --> 48:06.531
looked at, the notes from the doctor was

48:06.571 --> 48:08.655
that he had a sunny disposition. That's why

48:08.695 --> 48:13.111
we called him Sunny D. But yet the billers

48:13.191 --> 48:15.092
and the coders at the health insurance plan

48:15.172 --> 48:18.232
went back and billed major depression based

48:18.352 --> 48:21.493
on that prior reference in the medical record

48:21.653 --> 48:23.553
because that risk adjusts and gives them

48:23.593 --> 48:27.034
the higher multiplier. So we saw many, many,

48:27.174 --> 48:29.634
many examples of that. So it wasn't being

48:29.674 --> 48:33.155
done by the doctors necessarily. It was being

48:33.195 --> 48:35.055
done by coders from the health insurance

48:35.115 --> 48:37.476
plans later on as they were combing through,

48:37.496 --> 48:41.048
we would often say mining for codes. It's

48:41.148 --> 48:45.869
been really a thrill of my career to represent

48:46.069 --> 48:49.710
four or five whistleblowers who brought these

48:49.790 --> 48:54.991
types of allegations to the Justice Department

48:55.011 --> 48:58.491
about major health insurance plans cheating

48:58.511 --> 49:03.132
and defrauding the Medicare program by overbilling

49:03.932 --> 49:06.973
for conditions that are more extreme than

49:07.013 --> 49:10.449
what the patient actually has. I think you

49:10.469 --> 49:12.490
had a second part to that one.

49:17.173 --> 49:19.514
What are the defining characteristics of

49:19.574 --> 49:22.295
a successful False Claims Act lawsuit?

49:23.656 --> 49:30.320
Yeah, I think it really, so the False Claims

49:30.440 --> 49:34.562
Act is a civil fraud statute. So it can't

49:34.602 --> 49:37.103
just be negligence. You need to be able to

49:37.183 --> 49:41.178
show that the the government contractor knowingly

49:41.338 --> 49:44.019
submitted false claims to the government,

49:44.039 --> 49:46.560
so false invoices typically for payment.

49:47.300 --> 49:53.602
So it can be very helpful to have the kind

49:53.802 --> 49:58.224
of scenario where it's clear that the company

49:58.304 --> 50:02.686
was aware of the problem. So you don't have

50:02.706 --> 50:05.347
to have actual knowledge. If the company,

50:05.367 --> 50:09.184
like, covered their eyes and covered their

50:09.264 --> 50:13.166
ears. The standard is like reckless, engaged

50:13.186 --> 50:15.888
with reckless disregard for the truth of

50:15.928 --> 50:17.629
the facts. So put their heads in the sand

50:17.709 --> 50:21.011
or reckless indifference, deliberate indifference,

50:21.071 --> 50:25.873
reckless disregard. You need to have information

50:25.913 --> 50:28.895
that clearly the company was aware or should

50:28.955 --> 50:31.436
have been aware and was deliberately ignorant

50:32.517 --> 50:37.253
and not following the rules or finding out

50:37.273 --> 50:40.595
the information. So it's really important

50:40.655 --> 50:44.357
for it to really be fraud and for it not

50:44.377 --> 50:47.179
to just to be some technical violation of

50:48.620 --> 50:50.902
something that any person innocently could

50:50.922 --> 50:53.723
have done. So that's what really makes a

50:53.764 --> 50:56.866
successful False Claims Act is a whistleblower,

50:57.466 --> 51:01.048
typically an insider who has observed the

51:01.088 --> 51:04.090
wrongdoing and preferably has documents to

51:05.509 --> 51:08.070
to corroborate what was going on. You don't

51:08.110 --> 51:09.971
always have to have documents, but it certainly

51:10.011 --> 51:14.293
can help. Yeah, a well-placed whistleblower

51:14.373 --> 51:17.535
insider who saw, had visibility into the

51:17.615 --> 51:21.576
decision-making and saw that it was intentionally

51:21.636 --> 51:27.099
the law was violated. That can be, if not

51:27.139 --> 51:30.460
a slam dunk, a very strong false claims that

51:30.500 --> 51:30.761
case.

51:31.841 --> 51:35.532
The title of our podcast is exposing your

51:35.572 --> 51:39.115
blind spots, the argument for fostering whistleblower

51:39.155 --> 51:42.798
voices to become a successful leader. Now,

51:43.018 --> 51:45.660
a distinguished fellow at Washington and

51:45.740 --> 51:50.004
Jefferson College, Jonathan Gottschall, writing

51:50.144 --> 51:53.747
in the Harvard Business Review on October

51:31.841 --> 51:56.550
16, 2018, published an article entitled,

51:57.150 --> 52:00.573
Theranos and the Dark Side of Storytelling.

52:01.294 --> 52:04.977
He said the following, and I quote, According

52:05.017 --> 52:08.159
to Nick Bilton's absorbing expose in Vanity

52:08.239 --> 52:12.181
Fair, Theranos, a company once valued at

52:12.301 --> 52:16.003
nine billion US dollars, got as far as it

52:16.063 --> 52:19.946
did mainly on the strength of a pretty naturally

52:20.206 --> 52:24.248
good story. Holmes constructed an inspiring

52:24.368 --> 52:28.010
hero narrative starring herself, a precocious

52:28.210 --> 52:32.664
girl genius who, at 19 years of age, began

52:33.005 --> 52:35.346
pioneering medical technologies that could

52:35.647 --> 52:39.189
potentially save millions of lives around

52:39.250 --> 52:42.812
the world. Despite abundant warning signs

52:43.113 --> 52:45.554
and despite the Silicon Valley Company's

52:45.695 --> 52:49.297
refusal to provide real evidence that their

52:49.337 --> 52:52.880
technology worked, journalists didn't skeptically

52:53.000 --> 52:56.203
evaluate Holmes' story. They simply repeated

52:56.263 --> 53:00.446
it. They told and retold Holmes' story until

53:00.486 --> 53:03.980
she began to seem less like an active person

53:04.701 --> 53:07.883
and more like a living symbol of progress,

53:08.703 --> 53:12.625
of innovation, of female empowerment. The

53:12.666 --> 53:16.168
problem, as the Wall Street Journal's John

53:16.248 --> 53:19.810
Carreyrou has reported in more than a score

53:19.870 --> 53:23.292
of articles, was that there was little to

53:23.352 --> 53:26.994
Theneros beyond its story, and the story

53:27.415 --> 53:31.318
was mainly fictional. Very In keeping with

53:31.439 --> 53:35.021
our podcast theme, what's the primary benefit

53:35.181 --> 53:38.443
for a leader in fostering a culture where

53:38.483 --> 53:42.505
whistleblowers are hard? And why is the open

53:42.665 --> 53:45.367
exposure of corporate governance blind spots

53:45.887 --> 53:46.488
so vital?

53:48.309 --> 53:55.153
Yeah, this is one of the areas where I am

53:55.293 --> 53:59.676
most passionate is in sort of debunking the

53:59.696 --> 54:05.179
myth that whistleblowers are disloyal and

54:05.479 --> 54:07.680
embracing the notion that not only are they

54:07.720 --> 54:10.422
not disloyal, they're among your most loyal

54:11.162 --> 54:14.264
employees. And the reason for that is the

54:14.324 --> 54:15.925
answer to the question that you asked is

54:16.025 --> 54:18.927
why is it so important to listen to whistleblowers?

54:19.648 --> 54:23.290
Because they're your eyes and ears and they're

54:23.310 --> 54:26.052
your best risk management tool. There's a

54:26.112 --> 54:29.133
wonderful social behavioral scientist named

54:29.174 --> 54:31.874
Christine Hunter who has renamed whistleblowers

54:31.974 --> 54:36.736
Forward Indicators of Risk. They're risk

54:36.816 --> 54:39.317
detectors, they're canaries in the coal mine.

54:40.538 --> 54:43.479
So if you're interested in knowing where

54:43.539 --> 54:46.781
your vulnerabilities lie and who wouldn't

54:46.821 --> 54:49.022
be, who shouldn't be as a company, you want

54:49.062 --> 54:50.863
to know your blind spots, the name of your

54:50.903 --> 54:57.406
podcast, these are guides to your blind spots.

54:57.786 --> 55:01.941
And these are the people who, don't succumb

55:01.961 --> 55:05.605
to the pressure of, it's very easy to be

55:05.625 --> 55:08.407
a yes person and to kiss the ring and to

55:08.507 --> 55:11.530
not raise, as I love to say, inconvenient

55:11.590 --> 55:15.033
truths. These very people are the people

55:15.053 --> 55:18.036
who have the intestinal fortitude, the temerity

55:18.056 --> 55:22.500
to speak the hard truths and explain when

55:22.520 --> 55:25.022
you're doing wrong so you can course correct.

55:25.063 --> 55:27.793
And I often say to people, In your personal

55:27.873 --> 55:30.154
life, who are the people in your personal

55:30.194 --> 55:33.657
life who hold you to account, hold your feet

55:33.697 --> 55:37.039
to the fire when you're not being your best

55:37.080 --> 55:39.241
self? They're the people who care for you

55:39.261 --> 55:43.905
the most. So I think that's very true in

55:43.925 --> 55:48.628
the corporate setting as well. So unfortunately,

55:48.888 --> 55:52.571
most people in the boardroom, in the C-suite,

55:53.590 --> 55:55.671
approach whistleblowers as people who need

55:55.691 --> 56:00.132
to be contained and exited when in fact,

56:00.972 --> 56:03.233
you know, they're just shining a light on

56:03.273 --> 56:05.754
a problem that you should investigate. You

56:05.794 --> 56:08.374
shouldn't be looking at them beyond just

56:08.414 --> 56:11.575
corroborating. Like 99% of the whistleblowers

56:11.675 --> 56:14.016
I represent never have to take the stand

56:14.736 --> 56:17.537
because there's, and they're not great witnesses,

56:17.597 --> 56:19.758
right? Because they have a financial motivation.

56:20.711 --> 56:22.715
But you don't need to have them take the

56:22.735 --> 56:25.501
stand because in 99% of the cases, there

56:25.521 --> 56:27.966
are other people who can corroborate it.

56:31.229 --> 56:34.292
people need to do is investigate what the

56:34.332 --> 56:36.414
whistleblowers are looking at and not look

56:36.454 --> 56:41.639
at the messenger. It's so irresistible, right?

56:41.839 --> 56:45.323
We want to know who is raising the concern,

56:45.363 --> 56:47.945
but in a way it's best if you don't and you

56:47.985 --> 56:51.949
just see. So now a lot of these internal

56:52.009 --> 56:55.781
reporting mechanisms allow for anonymized

56:55.841 --> 56:57.762
reporting. And in a way I think that's great.

56:57.842 --> 56:59.903
It's obviously more protective of the whistleblower

56:59.943 --> 57:02.305
and that's the state of the art, the industry

57:03.005 --> 57:06.147
requirement in many countries. But there's

57:06.167 --> 57:08.028
a good reason for it because you're just

57:08.108 --> 57:11.810
looking at the facts and not the person raising

57:11.850 --> 57:17.293
the concern. So I would love to see people

57:17.814 --> 57:21.876
recognizing that these are really heroes.

57:23.180 --> 57:26.124
and people who are to be applauded and rewarded

57:26.285 --> 57:28.508
and noticed in their performance reviews

57:28.849 --> 57:33.871
for raising concerns. Um, there's great research

57:34.292 --> 57:37.334
that has been done that if you aren't persuaded

57:37.394 --> 57:40.116
by my argument here, there's empirical data

57:40.136 --> 57:44.879
that actually says, um, and shows that listening

57:44.919 --> 57:49.262
to whistleblowers, um, improves your ROI,

57:49.302 --> 57:51.884
your, your bottom line, it's more profitable.

57:52.444 --> 57:54.726
So the, there were two graduate business

57:54.746 --> 57:58.249
school professors, um, Stephen, uh, Stephen

57:58.289 --> 58:02.163
Auberys and Kyle Welch. They're at the University

58:02.183 --> 58:05.165
of Utah and George Washington University,

58:05.225 --> 58:08.248
respectively. And they were given access

58:08.428 --> 58:12.151
to an anonymized data set from NavX Global,

58:12.271 --> 58:14.593
one of the largest providers of internal

58:15.353 --> 58:18.015
reporting software for all the major corporations.

58:18.656 --> 58:22.819
And when they unpacked the data, they were

58:22.959 --> 58:25.081
able to show, which involved hundreds and

58:25.141 --> 58:27.482
hundreds of companies, they were able to

58:27.542 --> 58:31.265
show that companies whose hotlines were I'm

58:31.605 --> 58:33.846
ringing off the hook who are getting lots

58:34.066 --> 58:37.868
of. Reports were more profitable than companies

58:37.908 --> 58:40.669
whose hotlines are silent. And that almost

58:40.709 --> 58:42.930
seems counterintuitive right if it's silent

58:42.950 --> 58:44.891
you like there must be no problems if it's

58:44.911 --> 58:48.853
silent and of course. Every organization

58:48.913 --> 58:51.133
their problems that need to be reported and.

58:51.894 --> 58:54.255
The one that was ringing off the hook had

58:54.315 --> 58:56.636
created a culture where people felt safe

58:56.896 --> 59:00.788
to speak up and clearly. they were acting

59:01.048 --> 59:04.791
on and those reports and using it to course

59:04.851 --> 59:10.516
correct. So hopefully, you know, I always

59:10.576 --> 59:13.419
say to people who are in compliance and other

59:13.699 --> 59:16.181
areas where like, what can I do to persuade

59:16.241 --> 59:19.664
my C-suite that they need to invest in the

59:19.964 --> 59:22.486
type of training and culture creation that

59:23.692 --> 59:26.133
engenders trust for people to feel like they

59:26.153 --> 59:28.415
can safely speak up. And I always point to

59:28.455 --> 59:31.756
this research study by saying it makes good

59:31.797 --> 59:35.278
business. And of course, probably what is

59:35.338 --> 59:37.420
going on here behind these numbers, why they're

59:37.440 --> 59:39.361
more profitable. And I think this is part

59:39.381 --> 59:42.883
of what the researchers concluded is that

59:43.403 --> 59:46.763
you have fewer lawsuits The lawsuits you

59:46.823 --> 59:49.724
do have probably settle for less money because

59:50.124 --> 59:54.146
you may have voluntarily disclosed to the

59:54.186 --> 59:56.387
government as a result or things like that.

59:58.448 --> 01:00:01.970
You don't have to suffer the huge brand damage

01:00:01.990 --> 01:00:04.051
to the brand and reputational damage that

01:00:04.091 --> 01:00:06.032
can come. You look at a company like Boeing,

01:00:06.092 --> 01:00:08.013
I don't know that they'll ever recover from

01:00:08.073 --> 01:00:14.051
that with planes continuing to go down. It's,

01:00:14.311 --> 01:00:16.093
to me, it's a really, one of the reasons

01:00:16.133 --> 01:00:19.395
I'm honored to be on your podcast is because

01:00:19.435 --> 01:00:21.957
it gets to this, the crux of this very issue,

01:00:21.998 --> 01:00:24.840
which is a cultural change, a debunking of

01:00:24.920 --> 01:00:29.644
myths, a really, asking people to address

01:00:29.684 --> 01:00:32.226
the prejudices and the biases we have against

01:00:32.286 --> 01:00:34.568
whistleblowers, which frankly come from,

01:00:34.588 --> 01:00:37.750
you know, medieval times, shoot the messenger.

01:00:37.790 --> 01:00:39.311
You know, the British expression is don't

01:00:39.331 --> 01:00:41.933
put your head above the parapet, it'll get

01:00:41.993 --> 01:00:45.036
shot off. We all as children are told not

01:00:45.056 --> 01:00:48.599
to be snitches, grassers, daubers, tattletales.

01:00:48.719 --> 01:00:51.421
We have rats. We have all these horrible

01:00:51.501 --> 01:00:56.766
names. But at the same time, you have, that's

01:00:56.786 --> 01:00:58.547
what childrens are told, not to tell tales,

01:00:58.587 --> 01:01:02.891
but same time we say in, you know, airport

01:01:02.931 --> 01:01:05.253
settings, if you see something, say something,

01:01:05.313 --> 01:01:09.323
or on the tube, right? I think we need to

01:01:09.383 --> 01:01:13.265
challenge that bias that we see whistleblowers

01:01:13.325 --> 01:01:18.127
as snitches and instead see them as real

01:01:19.047 --> 01:01:22.989
assets to any organization. And that's obviously

01:01:23.049 --> 01:01:25.710
a brain shift. You gotta take your brain

01:01:25.750 --> 01:01:27.850
out and flip it around. And that's why I

01:01:27.890 --> 01:01:30.091
love to be on podcasts like this one to encourage

01:01:30.131 --> 01:01:33.452
people to really recognize their biases.

01:01:33.492 --> 01:01:36.854
There's a wonderful whistleblower named Wendy

01:01:36.954 --> 01:01:41.625
Addison who did, and I think still does,

01:01:41.825 --> 01:01:46.989
virtual reality trainings of teaching people

01:01:47.070 --> 01:01:50.012
to listen up. Because it's one thing to encourage

01:01:50.072 --> 01:01:53.154
speak up, but how you react to someone speaking

01:01:53.294 --> 01:01:55.496
up is really important so that you obviously

01:01:55.536 --> 01:01:59.399
don't retaliate. And so she does sort of

01:01:59.920 --> 01:02:03.402
scenarios, hypothetical scenarios, role-playing

01:02:03.442 --> 01:02:06.788
that kind of encourages people to try and

01:02:06.848 --> 01:02:09.210
see how they handle the situation. In fact,

01:02:10.110 --> 01:02:11.652
I haven't talked to Wendy about this, but

01:02:11.712 --> 01:02:17.096
just recently Anthropic, the AI company did

01:02:17.177 --> 01:02:19.679
red team testing. And one of the prompts

01:02:19.759 --> 01:02:23.642
that they gave to the agentic AI was that

01:02:23.682 --> 01:02:26.004
there was some fraud happening in a pharmaceutical

01:02:26.064 --> 01:02:30.687
company. and they told the AI to act boldly

01:02:30.927 --> 01:02:33.828
and the AI submitted a whistleblower tip

01:02:35.448 --> 01:02:38.669
to the, I think to the FDA and the SEC or

01:02:38.709 --> 01:02:45.391
something. So even the AI robots are blowing

01:02:45.431 --> 01:02:46.971
the whistle these days, Stephen.

01:02:51.432 --> 01:02:57.052
On February 10th, 2025, President Trump halted

01:02:57.372 --> 01:03:00.515
enforcement of the Foreign Corrupt Practices

01:03:00.795 --> 01:03:05.680
Act in an executive order, arguing the move

01:03:05.780 --> 01:03:09.903
would aid American businesses abroad. What

01:03:09.943 --> 01:03:13.607
does this mean for businesses operating in

01:03:13.627 --> 01:03:15.088
the US and globally?

01:03:16.539 --> 01:03:26.386
So that was a real blow to the rule of law,

01:03:26.707 --> 01:03:29.849
honestly, and just sort of the status of

01:03:29.869 --> 01:03:35.116
the United States government as one of the

01:03:35.216 --> 01:03:40.641
leaders in anti-corruption bribery laws.

01:03:40.701 --> 01:03:43.483
We had one of the first laws and then the

01:03:43.623 --> 01:03:46.305
UK Bribery Act, Sap and Deux, other laws

01:03:46.345 --> 01:03:49.127
have followed. But for a long time, we were

01:03:49.167 --> 01:03:52.150
kind of the police officer of the markets

01:03:52.250 --> 01:03:55.652
trying to make sure that there was fair play

01:03:55.732 --> 01:03:57.774
and competitors were not at a disadvantage.

01:03:57.814 --> 01:04:00.836
So it was very discouraging to see that put

01:04:00.916 --> 01:04:06.006
on pause. Since that announcement in executive

01:04:06.126 --> 01:04:09.628
order, it was a six-month pause. And recently,

01:04:10.589 --> 01:04:16.032
last month, the pause was lifted. And the

01:04:16.072 --> 01:04:18.193
Foreign Corrupt Practices Act will continue

01:04:18.233 --> 01:04:20.935
to be enforced, but in a very limited way.

01:04:21.815 --> 01:04:26.037
So sort of the guidelines and in a very America

01:04:26.137 --> 01:04:28.399
first kind of way, which is really unfortunate

01:04:28.459 --> 01:04:34.747
because Whereas previously we'd seen American

01:04:34.807 --> 01:04:42.792
companies like Walmart and other companies

01:04:43.492 --> 01:04:47.915
pay huge fines for violating the FCPA, the

01:04:47.995 --> 01:04:50.256
new guidance out of the Trump administration

01:04:50.316 --> 01:04:53.238
suggests that in an America first kind of

01:04:53.298 --> 01:04:56.419
way, the only kind of cases they'll want

01:04:56.459 --> 01:04:58.841
to bring are ones that touch on where an

01:04:58.901 --> 01:05:02.496
American company has been harmed. So it doesn't

01:05:02.556 --> 01:05:05.658
feel like a level playing field. It feels

01:05:05.718 --> 01:05:08.679
like moving forward, we'll only be going

01:05:08.759 --> 01:05:12.101
after foreign companies that have a US nexus

01:05:12.181 --> 01:05:16.584
or presence. And it seems very one-sided.

01:05:18.865 --> 01:05:25.129
But that's where we sit, I'm afraid. You

01:05:25.169 --> 01:05:29.652
know, what we've seen is during that time

01:05:29.752 --> 01:05:32.614
of the gap, the six month gap where no enforcement

01:05:32.654 --> 01:05:36.677
was happening, we saw the UK, France and

01:05:36.777 --> 01:05:39.358
Switzerland jump into the breach and create

01:05:39.578 --> 01:05:42.700
a task force on anti-bribery to pick up the

01:05:42.760 --> 01:05:46.783
slack that was left. And I think we'll continue

01:05:46.823 --> 01:05:48.484
to do that. So I guess I would say that's

01:05:48.524 --> 01:05:51.886
a bit of a silver lining is that it really

01:05:51.926 --> 01:05:56.096
has required other countries to be more aggressive,

01:05:57.457 --> 01:05:59.699
recognizing that the United States has pulled

01:05:59.779 --> 01:06:03.242
back in many ways on its FCPA enforcement.

01:06:03.282 --> 01:06:05.824
But to me, it's a bit demoralizing.

01:06:07.045 --> 01:06:10.328
Finally, Mary, please advise our listeners

01:06:10.388 --> 01:06:12.630
where they may connect with your law firm

01:06:12.770 --> 01:06:13.911
whistleblower partners.

01:06:15.239 --> 01:06:20.662
Yes, so we have a website. It's www.whistleblower.law.

01:06:22.003 --> 01:06:28.868
We are on LinkedIn, Bluesky, Instagram. So

01:06:28.908 --> 01:06:31.469
you can find us at our handles at all of

01:06:31.549 --> 01:06:34.951
those places. But the best place to start

01:06:35.032 --> 01:06:38.474
is with our website where you can see myself

01:06:38.534 --> 01:06:44.534
and my other partners and associates. and

01:06:44.594 --> 01:06:46.676
read our blog and find out what we're doing.

01:06:47.516 --> 01:06:50.458
Mary Inman, thank you very much for being

01:06:50.498 --> 01:06:52.019
a guest on this podcast.

01:06:53.520 --> 01:06:55.662
It was my pleasure, Stephen. Thanks for all

01:06:55.722 --> 01:06:57.883
the great questions and all the due diligence

01:06:57.923 --> 01:07:02.467
you did and, um, and, and finding out, uh,

01:07:02.707 --> 01:07:05.549
what the whistleblower laws in the U S as

01:07:05.649 --> 01:07:07.190
relates to rewards do.

01:07:08.431 --> 01:07:11.591
Thank you. This podcast was brought to you

01:07:11.691 --> 01:07:13.912
by the Kamugasa Challenge in partnership

01:07:13.932 --> 01:07:17.393
with Democracy in Africa. Democracy in Africa

01:07:17.413 --> 01:07:20.294
is a platform dedicated to building a bridge

01:07:20.534 --> 01:07:23.934
between academics, policymakers, practitioners,

01:07:24.115 --> 01:07:27.996
and citizens. The fifth episode in our leadership

01:07:28.036 --> 01:07:31.096
series is entitled Reimagining the Media

01:07:31.476 --> 01:07:34.297
in a Liberal Democracy, an interview with

01:07:34.477 --> 01:07:37.878
Alex Renton, a British journalist, broadcaster,

01:07:38.647 --> 01:07:41.509
and a visiting fellow at Newcastle University.

01:07:42.449 --> 01:07:46.472
The podcast will go live on October 13th,

01:07:08.431 --> 01:07:49.033
2025. If you enjoyed this podcast, please

01:07:49.133 --> 01:07:52.135
click the share button in your app to send

01:07:52.155 --> 01:07:56.017
this episode to a friend. Thank you very

01:07:56.077 --> 01:07:57.798
much for taking the time to listen to this

01:07:57.898 --> 01:08:01.100
podcast. Until next time, goodbye.

