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Welcome everyone to the Becker's Healthcare podcast series. I'm Mariah Mohammed,
she her pronouns with Becker's Healthcare.
I'm thrilled to have with me today Dr. Anus Vora,
medical director of emergency services in the northwest region of Hartford
Healthcare. Doctor, it's so nice to talk with you today. How are you? Hey.
I am doing great, Mariah. Glad to be here today and thank you for having me.
Yeah, of course. Well, to begin,
would you mind please introducing yourself and telling us a bit about your
background?
Sure.
So I've been the chair medical director of Charlotte Hungerford Hospital for the
past three and a half years. Um,
I'm the medical director for the Northwest region,
also overseeing a freestanding ed.
I've been practicing for over 18 years now in emergency medicine. Uh,
I've gotten to some great opportunities in my career to open up a residency
program and run large emergency departments and uh, I just, you know,
I feel very privileged to be where I am today.
Yeah, absolutely. And congratulations on 18 years. That is amazing. Um,
and with all that experience, I'm sure you're very familiar with Grow,
growing a, an organization and growing a program. For you,
what is your growth strategy for the next year or two?
You know, so much has str has changed since I graduated from residency. We,
you know,
back then it was all about getting the hospitals to fill up with beds and get
admissions.
So those revenues for the facilities to now really focus on outpatient and
reducing inpatient volume.
Our facilities are typically quite full and pouring into the emergency
department. Um,
so some focuses we have are reducing length of stays and more importantly,
increasing outpatient access to healthcare. You know,
we see so many specialty services that have three to six month waits and primary
care doctors that can't get patients in.
So we're actively trying to expand those practices for primary care especially
and, uh, specialty care as well. Uh,
we're really trying to drive great medicine and healthcare to outpatient
services versus inpatient services.
Absolutely. Thank you so much for that. And can you tell us, uh,
about the most exciting and impactful initiative or project you're currently
working on right now?
Sure.
So my two facilities are in the northwest region of Connecticut and they're
borderline rural facilities. Um,
we don't have any trauma facilities very close to us and actually the state of
Connecticut where we live, uh, does not have any level four trauma facilities.
So I'm currently working on, um,
developing our site as the first level four trauma center in the state of
Connecticut and hoping that other places will, um,
then be able to use that as a stepping stone to enhance their care delivery
model for patients, uh,
affected by trauma that may not have quick access to a level one or level two
facility. So I'm pretty excited about that.
Yeah, absolutely.
That is definitely important initiative we're working on right now. Um,
and before I let you go, doctor,
the last thing that I wanted to ask you is for you,
what is the most important thing healthcare executives should do now to make
sure their organizations are successful in the,
in the short term or long term future?
You know, coming out of this great resignation that we've just, uh,
dealt with and continue to struggle with,
I think healthcare organizations have to do their best to retain the great
providers and,
and nurses and staff and facilities that we have right now and
get overly creative in ways that we can expand upon what we have
over the next few years to really looking at about a five to 10 year horizon.
Uh,
some of the things we're doing is not only partnering with medical schools and
nursing schools and starting nursing graduate programs,
but we're also going to local high schools, uh,
for children that may not necessarily wanna go to college yet to get them
ingrained into a hospital could,
could be doing cook work or security services or janitorial work,
just something to get their feet wet, even if it's not clinical healthcare.
And from there people often get interested and,
and get motivated and empowered to stay in healthcare,
maybe go back to school for, you know, for something in, uh,
nursing or medical. And we actually do tuition reimbursement, uh,
for those people that are with us full-time. So we're trying to find young,
motivated individuals that will help us build a better future,
especially in times like now where the workforce has been significantly
diminished. So I think what's key is just looking to the future,
um, by looking at our kids right now to help us build.
Wonderful. Thank you so much for those final thoughts. Doctor,
this has been an amazing discussion.
I really wanna thank you for coming on Becker's Healthcare to talk about all of
this, and I look forward to connecting with you again soon.
Fantastic. Thank you for having me.
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