1
00:00:00,240 --> 00:00:03,060
Imagine this. You're at the Hyatt Regency Chicago

2
00:00:03,439 --> 00:00:06,000
immersed in insightful discussions with the health care

3
00:00:06,000 --> 00:00:09,939
industry's top leaders. Welcome to Becker's 12th annual

4
00:00:10,080 --> 00:00:10,580
CEO

5
00:00:10,880 --> 00:00:14,740
and CFO roundtable from November 11th to 14th

6
00:00:15,134 --> 00:00:15,634
2024.

7
00:00:16,175 --> 00:00:19,315
Picture yourself networking with over a 1000 executive

8
00:00:19,454 --> 00:00:20,275
level attendees,

9
00:00:20,734 --> 00:00:23,795
collecting business cards, and forging valuable connections.

10
00:00:24,255 --> 00:00:26,654
Feel the excitement as you engage in 4

11
00:00:26,654 --> 00:00:28,675
days of sessions featuring 400

12
00:00:29,135 --> 00:00:30,870
elite health system speakers.

13
00:00:31,429 --> 00:00:35,049
Envision yourself diving deep into critical topics like

14
00:00:35,109 --> 00:00:37,450
rural health care, digital transformation,

15
00:00:38,070 --> 00:00:40,409
health equity, and c suite diversity.

16
00:00:41,270 --> 00:00:44,729
Now imagine being inspired by our celebrity keynotes,

17
00:00:45,195 --> 00:00:48,234
pro football hall of famers Troy Aikman and

18
00:00:48,234 --> 00:00:52,075
Emmett Smith, 43rd president George w Bush, and

19
00:00:52,075 --> 00:00:55,435
author and journalist Jenna Bush Hager. Their stories

20
00:00:55,435 --> 00:00:56,495
will leave you motivated

21
00:00:56,875 --> 00:00:57,695
and energized.

22
00:00:58,234 --> 00:00:59,535
Don't miss this unparalleled

23
00:00:59,995 --> 00:01:00,495
opportunity.

24
00:01:00,990 --> 00:01:03,329
Get registered today. Visit beckershospitalreview.com

25
00:01:05,150 --> 00:01:06,989
and click on the events page to find

26
00:01:06,989 --> 00:01:08,129
the conference website.

27
00:01:08,510 --> 00:01:09,489
That's the beckershospitalreview.com

28
00:01:11,709 --> 00:01:13,810
events page. See you in Chicago.

29
00:01:14,944 --> 00:01:17,504
Welcome to the Becker's Healthcare podcast. My name

30
00:01:17,504 --> 00:01:20,224
is Paige Twenter. I'm an assistant editor here

31
00:01:20,224 --> 00:01:21,284
at Becker's Healthcare.

32
00:01:21,744 --> 00:01:24,804
I'm thrilled today to be interviewing doctor Moffat

33
00:01:24,864 --> 00:01:25,364
Bruce.

34
00:01:26,350 --> 00:01:28,270
Thank you so much for joining me. Before

35
00:01:28,270 --> 00:01:30,270
we dive in, I'd like I'd love to

36
00:01:30,270 --> 00:01:32,510
have her introduce herself and tell us about

37
00:01:32,510 --> 00:01:33,250
her background.

38
00:01:34,750 --> 00:01:36,510
That's great. Well, thank you very much for

39
00:01:36,510 --> 00:01:38,530
the opportunity to be here today.

40
00:01:39,284 --> 00:01:42,165
So I am Susan Moffett Bruce. I am

41
00:01:42,165 --> 00:01:43,064
the president

42
00:01:43,605 --> 00:01:45,784
of Leahy Hospital and Medical Center.

43
00:01:46,245 --> 00:01:48,645
I have been, at Leahy for,

44
00:01:48,965 --> 00:01:50,424
about 16 months.

45
00:01:51,010 --> 00:01:54,209
I am a cardiothoracic surgeon by training and

46
00:01:54,209 --> 00:01:54,709
trade,

47
00:01:55,569 --> 00:01:58,290
and I have been probably in health care

48
00:01:58,290 --> 00:02:01,329
and leadership roles in health care for about

49
00:02:01,329 --> 00:02:02,390
25 years.

50
00:02:03,484 --> 00:02:05,585
I'm fairly new to the New England,

51
00:02:05,965 --> 00:02:08,544
area. I came from Ottawa, Canada,

52
00:02:09,405 --> 00:02:11,645
where I was the CEO of the Royal

53
00:02:11,645 --> 00:02:13,824
College of Physicians and Surgeons of Canada.

54
00:02:14,205 --> 00:02:16,044
And prior to that, I was at The

55
00:02:16,044 --> 00:02:17,264
Ohio State University,

56
00:02:18,205 --> 00:02:18,865
in progressive

57
00:02:19,219 --> 00:02:20,599
leadership roles, including,

58
00:02:21,060 --> 00:02:23,400
the inaugural chief quality officer

59
00:02:24,019 --> 00:02:27,379
for the, integrated health care system there. So

60
00:02:27,379 --> 00:02:29,639
absolutely delighted to now be here at Leahy

61
00:02:30,099 --> 00:02:31,879
and, have had an absolutely

62
00:02:32,259 --> 00:02:32,759
fantastic

63
00:02:33,855 --> 00:02:36,435
16 months, thus far here in New England.

64
00:02:38,254 --> 00:02:40,335
Great. Great. I'm sure it was a big

65
00:02:40,335 --> 00:02:41,155
jump from

66
00:02:41,455 --> 00:02:44,194
Canada to New England. Hopefully, it's

67
00:02:44,575 --> 00:02:45,794
going well, the transition.

68
00:02:46,495 --> 00:02:47,395
Yeah. At

69
00:02:47,694 --> 00:02:48,514
your hospital,

70
00:02:49,599 --> 00:02:51,620
what would you say is the most successful

71
00:02:51,840 --> 00:02:54,500
project or initiative from the past year?

72
00:02:56,239 --> 00:02:58,319
So thank you for that question, and and

73
00:02:58,319 --> 00:03:00,900
we've had, you know, a very busy year.

74
00:03:01,519 --> 00:03:04,180
We serve more than, you know, a 1000000

75
00:03:04,239 --> 00:03:07,675
patients per year inclusive of inpatient and outpatient

76
00:03:07,735 --> 00:03:08,235
care.

77
00:03:08,534 --> 00:03:09,675
But I think the,

78
00:03:10,375 --> 00:03:13,415
initiative that really comes to mind is that

79
00:03:13,415 --> 00:03:13,915
of

80
00:03:14,455 --> 00:03:14,955
establishing

81
00:03:15,735 --> 00:03:18,039
and soon to welcome our welcome our first

82
00:03:18,039 --> 00:03:19,099
medical student

83
00:03:19,560 --> 00:03:20,379
to the UMass

84
00:03:20,759 --> 00:03:21,900
Chan Leahy,

85
00:03:22,759 --> 00:03:24,139
Regional Medical School.

86
00:03:25,159 --> 00:03:27,580
More than 2 years ago our dean,

87
00:03:27,959 --> 00:03:29,259
Dean Anne Rosenthal,

88
00:03:30,280 --> 00:03:31,055
was able to work and be successful in

89
00:03:31,055 --> 00:03:31,659
really striking a terrific,

90
00:03:32,875 --> 00:03:33,375
successful

91
00:03:33,675 --> 00:03:34,414
in really

92
00:03:34,715 --> 00:03:36,014
striking a terrific,

93
00:03:36,634 --> 00:03:38,094
collaboration with UMass,

94
00:03:39,034 --> 00:03:39,534
CHAN,

95
00:03:40,634 --> 00:03:42,974
Chancellor Collins, Dean Flott

96
00:03:43,514 --> 00:03:46,735
came together and we are going to be

97
00:03:47,550 --> 00:03:49,950
in becoming a medical school in less than

98
00:03:49,950 --> 00:03:50,689
2 weeks.

99
00:03:51,069 --> 00:03:53,330
Really exciting to introduce 32

100
00:03:53,950 --> 00:03:57,069
new medical students to really the next generation

101
00:03:57,069 --> 00:03:58,290
of health care providers,

102
00:03:58,750 --> 00:04:00,689
and they will be trained here at Leidy.

103
00:04:02,344 --> 00:04:03,145
I'm sure you're,

104
00:04:04,425 --> 00:04:07,224
busy, busy in the next 2 weeks. What

105
00:04:07,224 --> 00:04:08,504
is still left to do,

106
00:04:08,905 --> 00:04:09,405
before

107
00:04:09,944 --> 00:04:11,165
the med school launches?

108
00:04:12,504 --> 00:04:15,245
That's an excellent question. You know, it's almost

109
00:04:15,465 --> 00:04:17,529
a year in the making to actually have

110
00:04:17,529 --> 00:04:18,029
medical

111
00:04:18,730 --> 00:04:19,810
students apply and then interview and then rank

112
00:04:19,810 --> 00:04:20,982
and and have them and and us, you

113
00:04:20,982 --> 00:04:22,270
know, mutually agree upon the medical students.

114
00:04:22,649 --> 00:04:24,569
What we have left right now is, kind

115
00:04:24,569 --> 00:04:25,069
of,

116
00:04:29,564 --> 00:04:30,944
kind of the finishing touches.

117
00:04:31,725 --> 00:04:32,125
So,

118
00:04:32,764 --> 00:04:35,004
physically, you know, just making sure that they

119
00:04:35,004 --> 00:04:37,185
have computers that they can work at,

120
00:04:37,485 --> 00:04:39,584
that they are welcome to our campus.

121
00:04:40,444 --> 00:04:42,605
We're looking at, you know, welcoming them some

122
00:04:42,605 --> 00:04:45,185
of them to Burlington for the first time.

123
00:04:45,404 --> 00:04:46,899
I I mean, it really is going to

124
00:04:46,899 --> 00:04:49,720
be just kind of the last last touches

125
00:04:50,100 --> 00:04:52,500
so that they feel truly that they're being

126
00:04:52,500 --> 00:04:54,199
welcomed into a very,

127
00:04:54,899 --> 00:04:57,779
innovative and new learning health system here at

128
00:04:57,779 --> 00:04:58,279
Leahy.

129
00:04:58,855 --> 00:05:01,895
When they arrive on August 12th, they will

130
00:05:01,895 --> 00:05:03,995
share their time between Burlington

131
00:05:05,014 --> 00:05:08,154
and Worcester, where obviously UMass Chan is,

132
00:05:08,694 --> 00:05:11,355
and we're very excited that we'll really have,

133
00:05:12,319 --> 00:05:16,080
you know, integrated medical students across 2 very

134
00:05:16,080 --> 00:05:17,060
distinct campuses

135
00:05:18,240 --> 00:05:21,460
and leverage the clinical expertise here at Leahy,

136
00:05:22,080 --> 00:05:24,740
so that they're learning from our expert clinicians,

137
00:05:25,279 --> 00:05:26,500
nurses, and staff.

138
00:05:28,754 --> 00:05:30,834
You mentioned some of these students are coming

139
00:05:30,834 --> 00:05:33,154
to Burlington for their first time. Are there

140
00:05:33,154 --> 00:05:33,654
any

141
00:05:34,194 --> 00:05:35,415
learnings or,

142
00:05:36,514 --> 00:05:38,355
kind of lessons that you've learned in the

143
00:05:38,355 --> 00:05:41,169
past 16 months from your transition, you know,

144
00:05:41,169 --> 00:05:42,849
for the first time in New England coming

145
00:05:42,849 --> 00:05:43,589
from Canada

146
00:05:44,209 --> 00:05:45,269
that you're implementing,

147
00:05:46,050 --> 00:05:46,949
for their transitions?

148
00:05:48,129 --> 00:05:49,569
Yeah. I think some of the things that

149
00:05:49,569 --> 00:05:51,909
we're trying to do to help really improve,

150
00:05:52,964 --> 00:05:55,365
their experience and try to take down some

151
00:05:55,365 --> 00:05:57,605
of the barriers, looking at ways that we

152
00:05:57,605 --> 00:05:58,345
can help

153
00:05:58,645 --> 00:06:00,584
to find housing for them.

154
00:06:01,205 --> 00:06:03,205
Obviously, in New England, that's always a bit

155
00:06:03,205 --> 00:06:05,539
of a challenge, but we're looking at ways

156
00:06:05,539 --> 00:06:07,319
to help facilitate that.

157
00:06:07,699 --> 00:06:08,199
Transportation,

158
00:06:09,220 --> 00:06:11,139
making sure that they're able to come to

159
00:06:11,139 --> 00:06:13,300
class, that they're able to come to their

160
00:06:13,300 --> 00:06:14,360
clinical rotation.

161
00:06:15,300 --> 00:06:17,985
And then, I think, just also, creating

162
00:06:19,004 --> 00:06:20,464
venues and opportunities

163
00:06:20,845 --> 00:06:21,345
for

164
00:06:21,884 --> 00:06:22,384
this,

165
00:06:22,764 --> 00:06:24,384
group of medical students

166
00:06:24,764 --> 00:06:26,305
to really have meaningful

167
00:06:27,485 --> 00:06:28,865
social and professional,

168
00:06:29,919 --> 00:06:33,379
events with the UMass Chan Worcester medical students

169
00:06:33,519 --> 00:06:35,939
as well, and there's over 200 of them,

170
00:06:36,639 --> 00:06:39,300
per year. So really trying to create community

171
00:06:39,599 --> 00:06:41,379
so that we can welcome them,

172
00:06:41,759 --> 00:06:43,759
to the to the area and so that

173
00:06:43,759 --> 00:06:45,314
they feel as if, you know, this is

174
00:06:45,314 --> 00:06:46,914
going to become their new home for the

175
00:06:46,914 --> 00:06:48,675
next 4 years and that it's going to

176
00:06:48,675 --> 00:06:50,055
be one that's very welcoming.

177
00:06:52,035 --> 00:06:52,854
Going back,

178
00:06:53,235 --> 00:06:54,995
to the past a little bit, can you

179
00:06:54,995 --> 00:06:57,394
take me through what prompted the idea for

180
00:06:57,394 --> 00:07:00,670
this project and what all the hospital had

181
00:07:00,670 --> 00:07:02,910
to do and leaders had to do to

182
00:07:02,910 --> 00:07:04,050
make it come alive.

183
00:07:05,629 --> 00:07:07,410
Yes. That's an excellent question.

184
00:07:07,870 --> 00:07:09,970
So Leahy, you know, is now

185
00:07:10,270 --> 00:07:11,730
101 years old,

186
00:07:12,254 --> 00:07:12,754
created

187
00:07:13,295 --> 00:07:16,355
in 1923 by Doctor. Frank Lahey, a surgeon

188
00:07:17,055 --> 00:07:19,314
and really a visionary relative

189
00:07:19,775 --> 00:07:20,915
to patient care,

190
00:07:22,254 --> 00:07:24,835
has accepted and has been

191
00:07:25,410 --> 00:07:28,850
very privileged to take to have met multiple

192
00:07:28,850 --> 00:07:29,830
medical students

193
00:07:30,210 --> 00:07:31,509
learn within our

194
00:07:31,889 --> 00:07:33,910
bricks and mortars and in our clinic.

195
00:07:34,850 --> 00:07:36,949
However, we've never had an official

196
00:07:37,490 --> 00:07:39,029
medical school designation.

197
00:07:40,264 --> 00:07:41,865
So the first thing that we had to

198
00:07:41,865 --> 00:07:43,865
do was kind of look at our history

199
00:07:43,865 --> 00:07:46,584
over the last many decades of taking care

200
00:07:46,584 --> 00:07:48,904
of being able to train medical students and

201
00:07:48,904 --> 00:07:50,365
say, you know what's going well?

202
00:07:50,824 --> 00:07:52,685
What do the medical students enjoy?

203
00:07:53,449 --> 00:07:54,990
How do we leverage that,

204
00:07:55,370 --> 00:07:57,370
and how do we go forward in a

205
00:07:57,370 --> 00:07:58,189
more formalized

206
00:07:59,449 --> 00:08:00,990
way with a,

207
00:08:01,610 --> 00:08:04,329
established medical school? So we actually put out

208
00:08:04,329 --> 00:08:05,149
an RFP.

209
00:08:06,004 --> 00:08:08,264
That RFP was fairly competitive,

210
00:08:08,724 --> 00:08:10,904
and then we were able to work with,

211
00:08:11,444 --> 00:08:12,904
in this instance, UMASS

212
00:08:13,604 --> 00:08:16,404
to look at how do we develop a

213
00:08:16,404 --> 00:08:16,904
collaboration

214
00:08:17,444 --> 00:08:18,985
so that the medical students

215
00:08:19,509 --> 00:08:21,589
will feel truly as if they're getting the,

216
00:08:21,589 --> 00:08:24,009
you know, the top quality medical education.

217
00:08:25,589 --> 00:08:27,589
We needed to make sure that they were

218
00:08:27,589 --> 00:08:28,089
given

219
00:08:28,389 --> 00:08:31,209
every opportunity to learn from our expert clinicians.

220
00:08:32,274 --> 00:08:34,934
And then how do we leverage the innovation

221
00:08:35,475 --> 00:08:38,134
and all of the excellence at UMass Chan

222
00:08:38,674 --> 00:08:40,054
and bring that to Leahy.

223
00:08:40,674 --> 00:08:42,934
So it was an idea that was created

224
00:08:43,154 --> 00:08:45,899
based on years of teaching medical students

225
00:08:46,360 --> 00:08:48,139
and wanting to be more formalized

226
00:08:48,840 --> 00:08:51,899
and truly recognized as a medical school.

227
00:08:53,000 --> 00:08:55,399
To that end, the final step was actually

228
00:08:55,399 --> 00:08:56,379
getting accreditation,

229
00:08:57,639 --> 00:09:00,855
standards bestowed upon us so that we do

230
00:09:00,855 --> 00:09:02,955
meet the standard of,

231
00:09:04,134 --> 00:09:05,915
medical school and medical education

232
00:09:06,375 --> 00:09:08,215
so that the med the students can be

233
00:09:08,215 --> 00:09:10,955
assured that they will get a high quality,

234
00:09:11,815 --> 00:09:14,315
care sorry. High quality education

235
00:09:14,855 --> 00:09:15,450
here at,

236
00:09:15,929 --> 00:09:16,429
Lehigh.

237
00:09:19,529 --> 00:09:20,669
And in the context

238
00:09:21,690 --> 00:09:25,049
of physician workforce and projected shortages in the

239
00:09:25,049 --> 00:09:26,110
next few years,

240
00:09:26,410 --> 00:09:29,850
what does this medical school mean specifically for

241
00:09:29,850 --> 00:09:30,830
you and your,

242
00:09:33,955 --> 00:09:35,815
hospital? So, that's a very

243
00:09:36,195 --> 00:09:38,675
specific reality that we have right now is

244
00:09:38,675 --> 00:09:40,935
around how do we think to the future

245
00:09:41,315 --> 00:09:43,415
to really train and educate

246
00:09:44,629 --> 00:09:47,210
the next generation of healthcare providers

247
00:09:47,750 --> 00:09:49,450
and how do we serve the communities

248
00:09:50,549 --> 00:09:52,809
around us. It is our anticipation,

249
00:09:54,070 --> 00:09:55,850
and really our mission

250
00:09:56,245 --> 00:09:58,345
to be able to train the next generation

251
00:09:58,565 --> 00:09:59,304
and continuous

252
00:09:59,605 --> 00:10:02,085
generations of health care providers that will serve

253
00:10:02,085 --> 00:10:04,024
the community here in New England.

254
00:10:05,365 --> 00:10:07,045
And so I do think that it's going

255
00:10:07,045 --> 00:10:10,165
to help address some of the inequity that

256
00:10:10,165 --> 00:10:10,665
exist

257
00:10:11,045 --> 00:10:13,600
relative to access and availability

258
00:10:13,980 --> 00:10:14,720
of services

259
00:10:15,500 --> 00:10:16,240
for patients,

260
00:10:16,700 --> 00:10:18,960
particularly in the primary care,

261
00:10:19,820 --> 00:10:20,320
arena.

262
00:10:20,940 --> 00:10:21,919
We know that,

263
00:10:22,860 --> 00:10:25,894
as we are community based, we have every

264
00:10:25,894 --> 00:10:27,195
opportunity to train

265
00:10:27,735 --> 00:10:28,714
community based,

266
00:10:29,174 --> 00:10:32,554
providers who could be in in many instances

267
00:10:33,095 --> 00:10:34,554
primary care physicians.

268
00:10:34,934 --> 00:10:37,529
And so I see this as really an

269
00:10:37,690 --> 00:10:38,190
opportunity,

270
00:10:39,370 --> 00:10:40,509
to contribute

271
00:10:41,129 --> 00:10:43,950
and to address some of the workforce issues

272
00:10:44,170 --> 00:10:45,470
and really be proactive

273
00:10:46,410 --> 00:10:49,710
around developing a sustainable workforce for the future.

274
00:10:51,675 --> 00:10:55,455
I'm wondering, other than building a more sustainable

275
00:10:56,235 --> 00:10:57,535
workforce, how else

276
00:10:57,915 --> 00:11:00,415
are you all planning to, measure the success

277
00:11:00,795 --> 00:11:02,795
of this medical school and its first class

278
00:11:02,795 --> 00:11:04,575
of graduates 4 years later?

279
00:11:05,720 --> 00:11:07,799
The success for us will be that we

280
00:11:07,799 --> 00:11:09,100
continue to have,

281
00:11:10,839 --> 00:11:13,559
very interested students that want to come here

282
00:11:13,559 --> 00:11:14,220
to learn.

283
00:11:14,839 --> 00:11:17,834
We will measure, obviously, and get feedback from

284
00:11:17,834 --> 00:11:21,034
the medical students themselves, what's going well, what's

285
00:11:21,034 --> 00:11:22,814
not going well, how can we improve.

286
00:11:23,514 --> 00:11:26,074
We'll also be engaging with our faculty and

287
00:11:26,074 --> 00:11:28,634
our clinicians that are teaching the medical students

288
00:11:28,634 --> 00:11:30,539
to make sure that they are having an

289
00:11:30,620 --> 00:11:31,600
excellent experience,

290
00:11:32,220 --> 00:11:34,799
and how we might continue to develop

291
00:11:35,179 --> 00:11:37,839
and support their learning as educators.

292
00:11:38,379 --> 00:11:41,100
And so success for us will be that

293
00:11:41,100 --> 00:11:42,940
we are able to really,

294
00:11:43,740 --> 00:11:44,833
meet the needs of our faculty as educators,

295
00:11:44,868 --> 00:11:47,341
and continue their own faculty as educators, and

296
00:11:47,341 --> 00:11:49,086
continue their own professional development, which will be,

297
00:11:49,086 --> 00:11:51,785
you know, a truly concerted effort. But in,

298
00:11:51,785 --> 00:11:52,924
you know, 2,

299
00:11:53,384 --> 00:11:54,684
3, 4

300
00:11:55,065 --> 00:11:57,804
years, success will look like, you know, having

301
00:11:58,105 --> 00:11:58,605
additional

302
00:12:01,470 --> 00:12:04,049
medical students. We may even grow the class,

303
00:12:04,429 --> 00:12:06,929
that we have faculty that are very satisfied

304
00:12:07,389 --> 00:12:09,409
and engaged in the learning process,

305
00:12:10,110 --> 00:12:12,289
and we have our 1st graduates

306
00:12:12,750 --> 00:12:15,524
that become community based and serve,

307
00:12:15,925 --> 00:12:17,225
the patients within,

308
00:12:17,845 --> 00:12:19,065
our area here,

309
00:12:19,524 --> 00:12:20,504
in New England.

310
00:12:22,725 --> 00:12:23,945
I'm also wondering,

311
00:12:25,045 --> 00:12:26,904
over the past 12 months,

312
00:12:27,684 --> 00:12:29,470
what do you think has been the biggest

313
00:12:29,470 --> 00:12:29,970
obstacle

314
00:12:30,429 --> 00:12:32,289
you and your team have had to overcome

315
00:12:32,589 --> 00:12:34,049
while creating this school?

316
00:12:35,070 --> 00:12:35,570
Mhmm.

317
00:12:36,350 --> 00:12:39,070
So, I think there's been many, challenges, many

318
00:12:39,070 --> 00:12:41,389
headwinds that I think in general health care

319
00:12:41,389 --> 00:12:42,370
has been facing.

320
00:12:42,909 --> 00:12:43,889
I think specifically

321
00:12:57,365 --> 00:12:59,070
And practitioners, and the PAs,

322
00:12:59,610 --> 00:13:01,549
as well as our nurses and staff,

323
00:13:01,929 --> 00:13:03,710
you know, we're still stabilizing

324
00:13:04,250 --> 00:13:05,309
from the pandemic.

325
00:13:05,690 --> 00:13:07,210
And so I think that has been an

326
00:13:07,210 --> 00:13:08,429
ongoing challenge,

327
00:13:09,370 --> 00:13:10,875
and the reality that we

328
00:13:15,995 --> 00:13:16,495
pipeline

329
00:13:16,955 --> 00:13:17,455
programs

330
00:13:18,315 --> 00:13:20,174
and connecting into community colleges

331
00:13:20,634 --> 00:13:21,375
and others.

332
00:13:21,914 --> 00:13:24,779
I also think that the reality is that,

333
00:13:25,000 --> 00:13:27,259
you know, the cost of health care,

334
00:13:27,639 --> 00:13:29,659
is one that we face every day.

335
00:13:30,039 --> 00:13:33,480
And so, as we go forward, we're always

336
00:13:33,480 --> 00:13:35,399
thinking about how to be more efficient, how

337
00:13:35,399 --> 00:13:37,179
to be thoughtful with the resources

338
00:13:37,754 --> 00:13:40,335
that are pretty scarce in health care,

339
00:13:41,195 --> 00:13:43,274
and so that we can provide really safe

340
00:13:43,274 --> 00:13:45,674
care for patients and excellent experience for our

341
00:13:45,674 --> 00:13:46,174
providers.

342
00:13:47,115 --> 00:13:50,340
That is an ongoing challenge and one that

343
00:13:50,580 --> 00:13:52,680
I don't think is going to be

344
00:13:53,059 --> 00:13:53,559
relieved,

345
00:13:54,100 --> 00:13:54,600
or,

346
00:13:55,059 --> 00:13:57,160
easily addressed in the short term.

347
00:13:58,980 --> 00:14:01,139
My last question, since we're coming up on

348
00:14:01,139 --> 00:14:05,399
time, is regarding the, physician workforce issues

349
00:14:06,345 --> 00:14:06,845
or,

350
00:14:07,704 --> 00:14:10,424
even just building a medical school in response?

351
00:14:10,424 --> 00:14:12,365
What would be your number one recommendation

352
00:14:12,824 --> 00:14:15,464
or takeaway based on the conversation we've had

353
00:14:15,464 --> 00:14:16,605
today for our listeners?

354
00:14:18,279 --> 00:14:19,500
You know, I think that,

355
00:14:20,600 --> 00:14:23,500
having now been in healthcare for many decades

356
00:14:23,960 --> 00:14:25,740
and having faced different challenges,

357
00:14:26,519 --> 00:14:27,079
I think that what we are able to

358
00:14:27,079 --> 00:14:27,293
do and have impact on relative to being

359
00:14:27,293 --> 00:14:28,230
a physician or a healthcare provider, is that

360
00:14:39,274 --> 00:14:40,894
noble and I think very,

361
00:14:41,434 --> 00:14:41,934
important

362
00:14:42,235 --> 00:14:43,455
role in our community.

363
00:14:44,220 --> 00:14:46,699
My advice would be to stick with it

364
00:14:46,699 --> 00:14:49,339
for those that are within the healthcare domain

365
00:14:49,339 --> 00:14:50,240
and the providers

366
00:14:50,940 --> 00:14:53,440
and that through our sheer,

367
00:14:54,379 --> 00:14:54,879
perseverance,

368
00:14:56,059 --> 00:14:57,759
insight, and even innovation

369
00:14:58,804 --> 00:15:01,924
that we will continue to really provide a

370
00:15:01,924 --> 00:15:02,424
sustainable

371
00:15:03,044 --> 00:15:04,264
and hopefully equitable,

372
00:15:05,365 --> 00:15:06,424
healthcare environment.

373
00:15:06,804 --> 00:15:09,304
And so, there is a need for perseverance.

374
00:15:09,524 --> 00:15:11,845
There is a need for patients. And I

375
00:15:11,845 --> 00:15:13,230
do think that I would,

376
00:15:13,709 --> 00:15:14,690
in every instance,

377
00:15:15,149 --> 00:15:15,649
recommend

378
00:15:16,029 --> 00:15:19,549
that healthcare truly is a terrific place to

379
00:15:19,549 --> 00:15:21,329
work and grow and learn.

380
00:15:22,110 --> 00:15:23,889
And we need to have patience

381
00:15:24,589 --> 00:15:25,730
and some perseverance.

382
00:15:27,845 --> 00:15:30,644
And I'll definitely take, perseverance for those last

383
00:15:30,644 --> 00:15:33,704
few, finishing touches next 2 weeks, and I'm

384
00:15:33,924 --> 00:15:35,924
really, you know, excited to see,

385
00:15:36,644 --> 00:15:39,204
what happens with the medical school and all

386
00:15:39,204 --> 00:15:41,225
the great successes they'll come through.

387
00:15:41,820 --> 00:15:44,139
We are at time. Thank you so much

388
00:15:44,139 --> 00:15:47,360
for letting me meet today, doctor, Moffat Bruce.

389
00:15:48,220 --> 00:15:49,600
If you wanna hear more,

390
00:15:50,540 --> 00:15:53,595
from from doctor Moffat Bruce about this project

391
00:15:54,554 --> 00:15:56,634
and other priorities. She is speaking at our

392
00:15:56,634 --> 00:16:00,314
upcoming clinical leadership forum at the Becker's CEO

393
00:16:00,314 --> 00:16:03,115
and CFO roundtable, which is taking place November

394
00:16:03,115 --> 00:16:04,334
11th through 14th,

395
00:16:04,954 --> 00:16:06,975
Chicago. We have limited space available

396
00:16:07,500 --> 00:16:09,740
for attendees and sponsors. So if you're listening

397
00:16:09,740 --> 00:16:12,139
today, contact us to learn more. And I

398
00:16:12,139 --> 00:16:13,980
just wanna say thank you again, doctor Mafa

399
00:16:13,980 --> 00:16:15,120
Bruce, for your time.

400
00:16:16,059 --> 00:16:18,399
You're very welcome. Thank you for the opportunity.