1
00:00:00,119 --> 00:00:02,342
Welcome everyone to the Becker Health care podcast

2
00:00:02,342 --> 00:00:04,963
series. I am Mariah Muhammad, Ryder and moderator

3
00:00:04,963 --> 00:00:06,631
with Becker Health care. And I'm thrilled to

4
00:00:06,631 --> 00:00:09,431
have with me today, Deborah Mccoy, executive director

5
00:00:09,431 --> 00:00:12,085
of the Usc Nursing Institute at Ke Medicine

6
00:00:12,223 --> 00:00:14,537
of Usc. Deborah very nice to have on

7
00:00:14,537 --> 00:00:16,544
the podcast today to get started with you

8
00:00:16,544 --> 00:00:18,613
mind, please introducing yourself and telling us a

9
00:00:18,613 --> 00:00:19,488
bit about your background?

10
00:00:21,478 --> 00:00:21,956
Certainly,

11
00:00:22,513 --> 00:00:23,866
thank you. It's very nice to meet you

12
00:00:23,866 --> 00:00:26,421
today, Mariah. I really appreciate the opportunity to

13
00:00:26,421 --> 00:00:26,897
speak with you.

14
00:00:27,690 --> 00:00:29,512
Again, my name is Deborah Mccoy, and I've

15
00:00:29,512 --> 00:00:31,573
been in nursing for a little over 50

16
00:00:31,573 --> 00:00:31,890
years.

17
00:00:32,858 --> 00:00:35,273
Working in both acute care hospitals and

18
00:00:35,650 --> 00:00:37,405
outpatient ambulatory care settings.

19
00:00:38,442 --> 00:00:40,755
Most of my career has been spent in

20
00:00:40,755 --> 00:00:43,242
developing and leading clinical service lines,

21
00:00:44,120 --> 00:00:46,752
those service lines being such things as high

22
00:00:46,752 --> 00:00:48,129
risk ob, cardiovascular,

23
00:00:49,065 --> 00:00:49,463
neuroscience,

24
00:00:50,181 --> 00:00:51,936
surgical specialties, etcetera.

25
00:00:52,749 --> 00:00:55,327
Most recently, I served as the Vice President

26
00:00:55,386 --> 00:00:58,183
and Chief Nursing Officer for a 03:50

27
00:00:58,183 --> 00:01:01,240
bed full service community hospital in Arcadia

28
00:01:01,554 --> 00:01:02,054
California.

29
00:01:02,753 --> 00:01:05,390
And this hospital has now joined Ke Medicine

30
00:01:05,390 --> 00:01:06,748
of Usc Health system,

31
00:01:07,388 --> 00:01:10,159
which provided the opportunity to transition to my

32
00:01:10,279 --> 00:01:12,517
current role in the Health System as the

33
00:01:12,597 --> 00:01:15,394
Executive Director of the Usc Nursing Institute.

34
00:01:16,513 --> 00:01:19,011
And the the system now has 4 hospitals

35
00:01:20,120 --> 00:01:21,176
ke hospital,

36
00:01:22,184 --> 00:01:23,454
Norris Cancer Hospital,

37
00:01:24,248 --> 00:01:27,740
Usc Arcadia Hospital, and Hills Community hospital.

38
00:01:29,188 --> 00:01:31,182
Wonderful. Thank you so much for sharing that,

39
00:01:31,581 --> 00:01:34,453
and to begin with the first real question

40
00:01:34,613 --> 00:01:36,383
I want to ask you, Deborah. What are

41
00:01:36,383 --> 00:01:38,694
the biggest issues you're following in health in

42
00:01:38,694 --> 00:01:39,172
this year?

43
00:01:41,164 --> 00:01:44,367
The ones that we particularly interested in from

44
00:01:44,367 --> 00:01:47,398
the... Of the nursing Institute perspective is nurse

45
00:01:47,398 --> 00:01:50,508
recruitment and retention as well as the the

46
00:01:50,508 --> 00:01:52,821
basic advancement of the practice of nursing.

47
00:01:53,474 --> 00:01:55,493
And I would say that the number 1

48
00:01:55,792 --> 00:01:58,130
issue that we discussed in our initial development

49
00:01:58,189 --> 00:02:00,586
was nurse recruitment and nurse retention.

50
00:02:02,518 --> 00:02:03,953
Got it. Got it. Thank you for,

51
00:02:04,670 --> 00:02:07,380
sharing that information. I know for Becker, we

52
00:02:07,380 --> 00:02:09,851
talk heavily about nurse recruiting and retention.

53
00:02:10,743 --> 00:02:12,657
And that is something that's making a lot

54
00:02:12,657 --> 00:02:15,050
of people nervous also and it inspires a

55
00:02:15,050 --> 00:02:17,603
lot of conversation. Is there anything that you're

56
00:02:17,603 --> 00:02:19,676
excited about with this new institute or anything

57
00:02:19,676 --> 00:02:20,885
else that's making you nervous?

58
00:02:22,710 --> 00:02:24,376
1 of the things that we were working

59
00:02:24,376 --> 00:02:26,202
on in the very beginning as we thought

60
00:02:26,202 --> 00:02:28,765
about developing the nursing Institute was

61
00:02:29,153 --> 00:02:31,318
our education and development opportunities

62
00:02:31,849 --> 00:02:33,856
and how we could lay a very strong

63
00:02:34,069 --> 00:02:35,124
foundation for graduate

64
00:02:35,497 --> 00:02:36,290
transition to practice.

65
00:02:37,098 --> 00:02:39,406
Each of the hospitals has a new grad

66
00:02:39,406 --> 00:02:40,520
residency program.

67
00:02:41,077 --> 00:02:43,703
So we have incorporated the best practices of

68
00:02:43,703 --> 00:02:45,954
each of the facilities and are now creating

69
00:02:46,344 --> 00:02:48,520
what I would consider to be an exceptional

70
00:02:48,579 --> 00:02:49,877
nurse residency program

71
00:02:50,654 --> 00:02:52,809
to bring nurses into the facility and give

72
00:02:52,809 --> 00:02:54,187
them the kind of confidence

73
00:02:54,819 --> 00:02:55,319
and

74
00:02:55,939 --> 00:02:59,860
expertise in practice that young aspiring nurses are

75
00:02:59,860 --> 00:03:02,180
hopeful for. And I think that's 1 of

76
00:03:02,180 --> 00:03:03,719
the things that will draw

77
00:03:04,193 --> 00:03:04,989
nurses 2,

78
00:03:05,706 --> 00:03:08,572
ke medicine of Usc and to nursing at

79
00:03:08,572 --> 00:03:10,881
1 of our community hospitals or to check

80
00:03:10,881 --> 00:03:11,279
medicine.

81
00:03:12,962 --> 00:03:16,711
We're also looking at specialty care, including cardiovascular,

82
00:03:17,241 --> 00:03:19,064
neuro surgical and transplant surgery.

83
00:03:19,794 --> 00:03:22,191
So we have, care for patients in these

84
00:03:22,191 --> 00:03:23,709
highly specialized programs.

85
00:03:24,189 --> 00:03:25,488
So we are incorporating

86
00:03:25,867 --> 00:03:27,086
education in the

87
00:03:28,117 --> 00:03:30,506
expertise of caring for those patients as well.

88
00:03:31,621 --> 00:03:32,121
And

89
00:03:32,736 --> 00:03:35,285
I think that the varied career opportunities and

90
00:03:35,285 --> 00:03:36,534
advancement that we have

91
00:03:36,893 --> 00:03:39,841
and develop are developing is something that will

92
00:03:39,841 --> 00:03:43,107
be very appealing to nurses as they're looking

93
00:03:43,107 --> 00:03:46,157
to either enter the nursing career or perhaps

94
00:03:46,389 --> 00:03:48,863
change careers and looking for an opportunity for

95
00:03:48,863 --> 00:03:49,103
growth.

96
00:03:50,619 --> 00:03:52,774
Yeah. Absolutely amazing. Thank you for sharing that.

97
00:03:53,013 --> 00:03:54,865
In deborah, before I let you go, The

98
00:03:54,865 --> 00:03:56,224
last thing I wanted to ask you is

99
00:03:56,224 --> 00:03:59,025
what would the most effective health leaders need

100
00:03:59,025 --> 00:04:00,705
in order to be successful in the next

101
00:04:00,705 --> 00:04:01,985
2 to 3 years do you think?

102
00:04:03,997 --> 00:04:06,702
Well, we are beginning, our discussion is for

103
00:04:06,702 --> 00:04:09,485
a nurse manager development program to support our

104
00:04:09,485 --> 00:04:11,553
nurses who aspire to leadership positions.

105
00:04:12,683 --> 00:04:13,740
We talk about

106
00:04:14,117 --> 00:04:17,702
communication. We talk about confidence, courage, compassion, the

107
00:04:17,702 --> 00:04:19,773
things that you normally read and hear about

108
00:04:19,773 --> 00:04:21,787
when you're thinking about leadership development

109
00:04:22,339 --> 00:04:24,976
We're also wanting to enhance our,

110
00:04:26,095 --> 00:04:29,451
our research and education program for a nursing

111
00:04:29,451 --> 00:04:29,951
scholarship.

112
00:04:30,583 --> 00:04:32,731
We believe that there are many nurses in

113
00:04:32,731 --> 00:04:34,719
the field who are looking to be able

114
00:04:34,719 --> 00:04:35,697
to add

115
00:04:36,549 --> 00:04:39,825
their initiative and their sense of fiery into

116
00:04:39,825 --> 00:04:42,849
the profession and we believe that our nursing

117
00:04:42,849 --> 00:04:45,635
research program through our research council as well

118
00:04:45,635 --> 00:04:48,045
as our leadership development program will offer

119
00:04:48,754 --> 00:04:50,134
those types of

120
00:04:50,595 --> 00:04:52,435
opportunities for nurse leaders.

121
00:04:53,154 --> 00:04:55,475
I would also say that we're looking at

122
00:04:55,475 --> 00:04:55,975
flexibility

123
00:04:56,354 --> 00:04:57,235
and risk taking.

124
00:04:57,887 --> 00:05:00,185
We know that nurses really need to be

125
00:05:00,185 --> 00:05:02,403
able to move quickly in this environment. We

126
00:05:02,403 --> 00:05:04,805
want them to feel as though they have

127
00:05:05,513 --> 00:05:08,966
the opportunity to experiment and to

128
00:05:10,461 --> 00:05:10,961
create

129
00:05:11,738 --> 00:05:14,621
innovations and practice that eventually could lead to

130
00:05:14,621 --> 00:05:18,043
evidence based practice and publication. So we believe

131
00:05:18,043 --> 00:05:19,498
that that is something that

132
00:05:19,873 --> 00:05:22,994
leaders really need to consider moving forward. For

133
00:05:22,994 --> 00:05:24,191
health delivery in the future.

134
00:05:25,468 --> 00:05:27,246
Deborah, thank you so much for sharing that

135
00:05:27,464 --> 00:05:27,624
information.

136
00:05:28,342 --> 00:05:29,242
Is there anything

137
00:05:29,620 --> 00:05:31,855
about the Institute that we didn't talk about

138
00:05:31,855 --> 00:05:33,223
yet? That you wanted to share?

139
00:05:35,211 --> 00:05:37,222
I think I'd just like to share that

140
00:05:37,358 --> 00:05:40,300
as a young health system and in developing

141
00:05:40,300 --> 00:05:42,542
the nursing Institute over the first year,

142
00:05:43,337 --> 00:05:46,519
We brought together key stakeholders from each entity,

143
00:05:46,837 --> 00:05:48,769
both academic and community

144
00:05:49,239 --> 00:05:50,059
to participate

145
00:05:50,438 --> 00:05:53,715
and created a vision for the early development

146
00:05:53,715 --> 00:05:56,352
of this Institute. And like I mentioned before,

147
00:05:56,512 --> 00:05:59,404
there are 4 hospitals in addition to our

148
00:05:59,964 --> 00:06:03,105
Usc Care ambulatory division, which is

149
00:06:03,884 --> 00:06:06,705
comprised of 100 sites across Southern California.

150
00:06:08,218 --> 00:06:08,718
And

151
00:06:09,575 --> 00:06:10,075
we

152
00:06:10,533 --> 00:06:13,327
are now operating the Institute under the guidance

153
00:06:13,327 --> 00:06:16,381
of the 6 chief nursing officers who actually

154
00:06:16,772 --> 00:06:17,828
lead those

155
00:06:18,202 --> 00:06:21,140
institute... Those organizations to create a Nursing Institute.

156
00:06:21,696 --> 00:06:24,578
And it is such an, an amazing collaborative

157
00:06:24,872 --> 00:06:25,372
opportunity

158
00:06:26,160 --> 00:06:27,860
I think it's a model of that other

159
00:06:28,000 --> 00:06:30,160
organizations could use and it is working beautifully

160
00:06:30,160 --> 00:06:30,740
for this

161
00:06:31,040 --> 00:06:33,759
organization. We're pulling the best practices from each

162
00:06:33,759 --> 00:06:36,480
entity and putting them together to create a

163
00:06:36,480 --> 00:06:37,378
system wide

164
00:06:37,912 --> 00:06:41,333
enterprise approach to nursing development and clinical excellence.

165
00:06:43,734 --> 00:06:45,643
Amazing. Thank you so much for those final

166
00:06:45,643 --> 00:06:48,052
thoughts, Deborah. This has definitely been a informative

167
00:06:48,109 --> 00:06:50,097
discussion. So and again, I wanna thank you

168
00:06:50,097 --> 00:06:51,703
so much for coming on Becker health care

169
00:06:51,703 --> 00:06:53,212
and I look forward to connecting with you

170
00:06:53,212 --> 00:06:53,371
soon.