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- This is the Becker's
Healthcare Podcast, created

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by the team of Becker's Healthcare,

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a multimedia company devoted to the people

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who power us healthcare.

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Four new 15 minute episodes
are released daily containing

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industry news analysis
and thought leadership.

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From powerful healthcare
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Thanks for listening.
Now here's the episode.

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- Welcome everyone,

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to the Becker's Healthcare podcast series.

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I'm Ryan Mohammed Ry and moderator
with Becker's Healthcare.

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I'm absolutely thrilled
to have with me today.

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Christine Mahoney, chief Nursing Officer,

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senior vice president,

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and MSHS, vice President

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of Critical Care Nursing
at Mount Sinai Beth

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Israel in downtown.

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Christine, it's very nice

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to have you on the podcast
today. How are you?

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- I am very well. Thank you for having me.

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- Of course. Always.
Well, tka, to started,

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would you mind please introducing yourself

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and telling us a bit
about your background?

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- Certainly. My name is Christine Mahoney.

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I am, um, that's my title.
<laugh> has been stated before.

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I am the Chief Nursing Officer
for Mount Sinai Beth Israel

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and downtown I am also the system vp, VP

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for critical care nursing

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and also the senior Vice president.

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I, um, I'm actually started
my career at the hospital in

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which I'm currently working

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as a staff nurse in the
medical intensive care unit.

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And since, um, doing that or

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after doing that as I should say,

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I took on some leadership
roles at both, um, NYU, uh,

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medical Center and also at New
York Presbyterian Hospital.

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From there, uh, from my
experiences there, I went on

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to the Mount Sinai Hospital

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and became the nurse manager
for the cardiothoracic ICU.

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And then I came back to Mount
Sinai Beth Israel, which is

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where I had started my nursing
career as a nurse manager

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for both the medical intensive care unit

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and the surgical intensive care unit.

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I did have some very fortunate
promotional opportunities

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as director and then
senior director of nursing

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before I assumed my current role, uh,

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as chief Nursing Officer.

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- Wonderful, wonderful.

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Thank you so much for
giving us that background.

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So to begin the podcast,
the one thing I wanted

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to ask you first is, can
you tell me about your most

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successful project or
initiative from the last year?

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What issues were you trying to solve

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and also what drove the success?

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- I think the, the biggest
challenge that we have faced, um,

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in the last year are the financial burdens

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that the hospitals are
experiencing, not only due

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to decreased, um, revenue
coming into the hospitals,

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but also the fact

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that we are facing a
huge staffing shortage

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and we have been
employing travel nurses in

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the institutions.

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We are trying to look at ways

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that we could possibly
recoup some, um, revenue.

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And we are currently being
faced with, um, downsizing

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in our hospital with some of our units.

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And this has been very challenging,

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as I'm sure you can imagine, number one,

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for having grown up here,

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but also for just, um, the
staff who have been here for

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so many years having

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to make the decisions
to leave the hospital.

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It is, uh, has been my home
for many years, as I've said.

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And what we're trying to
do is really be very, um,

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empathetic and transparent
with our staff so

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that we can help them
transition at this time.

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- Got it. Thank you so much
for sharing that insight.

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So as you know,

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the clinical workforce has
changed a lot in the last few

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years for obvious reasons.

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What challenges are you still facing

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and how do you see the
clinical workforce evolving?

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- Oh my goodness. There's massive change.

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I believe gone are the days,
um, of working in a hospital

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for 30 years or more, uh,

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and then retiring from your position.

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These nurses are very focused today on

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advancing their careers.

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I believe that's pretty
much in calculated in them

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throughout nursing school
to really see themselves

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as change, which I really
believe that they are.

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However, what I feel gets
lost is the wisdom of nursing.

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That wisdom that comes
from years at the bedside,

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perfecting not only your craft,

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but getting that true
nursing judgment and wisdom.

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Also, I think the challenge is
keeping nurses intellectually

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and academically engaged as well

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as having them professionally
advance within their

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particular institution of choice.

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I believe we're all trying
to think of new ways

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to retain our nurses.

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However, we see that that retention goes

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beyond pay and benefits.

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While those are essential
for retention, I believe

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that we need to do more clinical ladders

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and true mentorship
programs are a good start,

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but we can probably do more in addition

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to those two items there.

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- Yeah, definitely. You would definitely

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gimme something to think about.

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So in terms of how nurses

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are thinking about
their careers long term,

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the last thing I wanted to ask you is

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what is your best advice

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for aspiring physician nurse leaders?

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- Get involved. Get in
front of people, know people

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and become known amongst those groups,

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whether they're committees, task forces.

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Look to get more actively
involved when you see,

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see a need and take a chance.

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Learn something new,

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create your own educational opportunities,

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grow and find your voice.

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I think it's important that
people listen with intent.

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Every day brings opportunities
to learn not only skills,

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but communication strategies

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and different approaches
to crisis management.

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Listen closely to how others deal

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with those types of situations.

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Identify leaders you wish to emulate.

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This will also help you learn
what you don't want to be.

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Don't be as much as who you want to be.

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I feel that my success has
always been closely aligned

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with following what felt right for me.

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I think integrity is a good part

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and definitely kindness above all,

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constantly layering on new
educational opportunities is

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essential not only for credentials, but

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because that is what we
should all be doing in nursing

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and healthcare for the
entirety of our careers.

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And most importantly, be gentle
on yourself as you learn.

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It takes time. You must be patient

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and kind to yourself on the journey.

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- Wonderful. Thank you so
much for those final thoughts.

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This has been an amazing and
informative discussion, truly.

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So again, I wanna thank you so much

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for coming on Beckers Healthcare

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and I look forward to
connecting with you again soon.

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- Okay, thank you.
- It's so important

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for leaders at the top of
organizations to keep learning,

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stay sharp, grow their networks,

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help our audience better do
this in a more simplified,

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personalized, and meaningful way.

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