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Thank you for tuning into the Becker's
Healthcare Podcast. I am Molly Gamble,

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vice President Editorial, and today I'm
catching up with Dr. William Maurice.

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Dr. Maurice is president of
the Mayo Clinic Laboratories.

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He has been with the
Mayo System for 23 years,

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including roles as Professor of laboratory
Medicine and pathology with Mayo

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Clinic School of Medicine and Division
Chair of Laboratory Medicine and

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Pathology. Dr. Maurice, thank
you so much for joining me today.

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How are you and where do we find you?

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Um, uh, thank you for having
me on number one. I, it's,

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it's a great pleasure to join
you. Uh, I'm doing well. Uh,

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I've actually been at Mayo for, for
longer than I've been here since 87.

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I've lost counted the actual years
cause I came here for medical school and

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graduate school and, and never left.
So I've been here for a long time.

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And that's where you find me
today is in Rochester, Minnesota.

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Great. Well you took an opportunity
that could have made you younger and,

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and you correct me, which I appreciate.
I had my facts wrong there, Dr. Marie.

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So you've been there 87. That's says
old as I am actually. So <laugh>. Um,

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really, really impressive longevity.

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Yeah, it's the cold weather. It keeps
you cryopreserved, so that's good.

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Well, let's talk a little
bit about the lab. You know,

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I thought we could start there.

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The lab has always been so important
to diagnostics and care delivery,

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but it seems like Covid 19 really
threw labs into the center stage as

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everyone and their brother just gained
at least a bit more familiarity with

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diagnostics and lab testing. My, you know,

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hearing my 95 year old grandmother talk
about p c r tests, for instance. Um,

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how did renewed reliance on labs
throughout the pandemic come home to

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affect your work?

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Well, um, I think that the,
the visibility, obviously,

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as you mentioned right away, uh,
it's a part of healthcare. Uh,

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even most people that choose laboratory
medicine pathology as a medical career

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often do so after they've done
other areas of practice. For myself,

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I did internal medicine first, um, just
because it's not, so even within the,

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within the practice of medicine, it's
not so obvious of the career choice.

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So that immediate visibility,
um, was really quite, uh,

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profound and also need for
understanding, right, uh,

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for people to really understand what is
the role. Because now you have a test.

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First of all, where did the test
come from? What's, what is the, um,

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you know, what is the entire
life cycle of a test and meaning,

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what does it take to bring a test up?

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Because I remember early days March
of 2020, uh, I was in Washington,

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DC as part of the American Clinical
Laboratory Association's board meeting.

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I'm now the, actually the
chair of that board. Um,

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and we were called to
the Pence White House to,

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to meet with the Pence team on
testing. And they, you know,

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that was the day that Trump made the
announcement that every American that

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wanted to test or needed a test was gonna
get a test and the test didn't exist.

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So I think it just,

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the whole idea of what does it take
to build a test infrastructure?

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What does a test mean for an individual?
What kind of information do you need?

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Because it's not just a test,
but what does it mean for you?

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All that stuff was really thrust into
the, into the, into the limelight for a,

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for a prolonged period of time.
I mean, it was well over 12,

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16 months that we're really talking
about testing once some way,

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shape or form as a major, a
major news story globally.

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Do, do you think it did anything for
expectations? You know, I remember too,

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you were talking about the early
days of the pandemic and I,

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I think there was some frustration
depending on where you were in this varied

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city to city, but wait
times for test results. Uh,

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do you think by better
understanding the entire, you know,

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test creation in individual
testing like you mentioned,

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do you think the public gained more
information and understanding of

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turnaround times or,

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or do people continue to have like
Uber eats DoorDash expectations for

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immediate results like they
do in most things right now?

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Well, I certainly, I think that, um,

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it created consternation for all of us
that needed a test that they were so

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inaccessible. And I, and
I, I think it really,

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it raised people's expectations about, um,

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cuz we've been able to do home testing
for a long time. It's been a relatively,

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a very minor part of
the overall testing, uh,

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landscaping the United
States and globally.

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There's a real now and much
more of an interest in this.

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It's probably not at the height of
where it was say in now omicron wave of

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covid,

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but still there's I think a societal
expectation that there's gonna be more

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accessibility to testing. Um, and,

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and also there's been a massive investment
in the infrastructure cuz a lot of it

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was just that the inf the reimbursement
of labs is such that it didn't really

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drive a lot of, uh, excess
in the supply chain on tests.

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So now there's been a massive global
investment in testing infrastructure.

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That's part of the dialogue we have to
have in healthcare going forward is what

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are societal expectations around testing?

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How do we use what we've invested in to
get us ramped up to provide testing for,

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for individuals and for patients,
and how do we carry that forward? Uh,

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I think that's really
important and it, and it,

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it is a societal question because, uh,

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as much as we think about convenience
and the inconvenience of having to wait

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for a test,

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we also know that outcomes in covid were
directly could be directly linked to

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access to testing, right?
So, so areas and, and,

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and populations that lower access to
testing tend to have poor outcomes.

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So we now really see this as part of the
whole landscape of disparities as well

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as access and convenience.

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Dr. Maurice, let's talk a bit
more about Mayo Clinic. You know,

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you mentioned you've been
there for about 35 years,

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an exceptional place for healthcare,
both on a national level,

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international level.

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Can you share some points of pride
with me about Mayo's clinical or lab

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capabilities? I,

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I'm really talking to someone who heads
up a lab at the best of the best in what

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American healthcare
can be and can do. I'm,

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I'm curious if you have any stories that
can encapsulate the possibility of what

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can be achieved at Mayo Clinic.

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Yeah, I'd love to. Obviously I've devoted
my whole career to the place and, um,

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and I've obviously, and Mayo has done
so much to enrich my own personal life,

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professionally and done so,
I think does so much for,

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for healthcare in this
country and globally. Uh,

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and I think it's important
that institutions like
Mayo Clinic really continue

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to, to, to be a,

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a voice in healthcare where healthcare
is going specifically for diagnostics is

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very interesting in that. Um, so we have
150 plus year history, right, uh, of,

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of, of our institution, uh,

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very unique founding here in in rural
Minnesota and then spreading from there.

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But if you look back,

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diagnostics a and laboratory medicine
were actually one of the, the earliest,

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um, investments by the Mayo Brothers.

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We think of the Mayo
Brothers and surgeons,

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but a lot of the very early innovations
in diagnostics actually came out of Mayo

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Clinic, whether it's intraoperative
frozen section, which was, you know,

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at the turn of the century or the
first grading of tumors, uh, by Dr.

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Broders in the 1920s. It just goes on
and on. And so the question is, you know,

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why, you know, why is that so important?

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Why was that so important to
the Mayo Brothers and to the,

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to the early founders of Mayo Clinic? Um,

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and it really goes back to our model of
care is is and what I'm really proud of,

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what's kept me here are
values our Franciscan values,

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but teamwork is one of those key ones.

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And so the whole Mayo Vision was that
you would have physicians and providers,

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healthcare professionals that focused
on the need of the patient that when a

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patient came through the
front door Mayo Clinic,

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they had a team of people
that were all their,

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their primary job was
working together, right?

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To understand and what came to be very
serious and complex illnesses that

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couldn't get answered elsewhere,
people were coming here.

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Information for that is actually the data.

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Any team functions best when there's
clear understanding of the context i e the

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data, right? And, and good
communication of that. So I think this,

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this whole investment of labs is really
seeing labs cuz labs generate 70,

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80% of the quantitative data
in the medical record, right?

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So the idea that diagnostics were
so key for a team-based practice

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of medicine and the first
integrated medical practice to work,

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that's the pride that I take in
working at Mayo. And I, I tell people,

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I don't know if I would've done pathology
but would've been at Mayo Clinic

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because we are as pathologists and
laboratory in such an integral part of the

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care teams, um,

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what makes me really proud is the fifth
year history of Mayo Clinic Labs because

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that through that activity
of the reference lab,

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we've been able to open that team-based
model of care outside of our campuses,

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right?

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Because patients can interact with the
data and the providers and we can inform

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the care of that patient without them
being around our campus through Mayo

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Clinic Laboratories.
And so it, but it all,

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it forms a very much a
symbiotic relationship where
interacting with patients on

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the outside brings information into our
institution that we can then learn from

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and share more information. Um,

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and so one real tangible example of
that is we've had a long history of

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neurologic, very strong
neurology practice.

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We see patients that come in many times
after they've had other cancers or

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neoplasms and they have disorders of
their neurologic system that are very

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difficult to understand and diagnose.

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Well it turns out that your brain and
your central nervous system expresses over

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80% of the proteins in your body. So
when you have something like a cancer,

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you can start to get antibodies to
those proteins or immune reaction to the

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proteins or autoimmunity that can
cause very specific and treatable,

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but sometimes irreversible if
not treated neurologic diseases.

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And we now have a laboratory
in Rochester that is staffed by

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neurologist who are seeing these
patients and identifying these new,

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cuz there's so many, there's
these new patterns of disease,

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but then we can make available to the
outside world. So, so it's really that,

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that kind of ability to make the,
the Mayo Clinic model more inclusive.

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That that, that's part of my real
pride in working at Mayo Clinic,

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in lab medicine at Mayo Clinic Labs.

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And even the story of the origins
of lab at Mayo Clinic. You know,

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you mentioned the Mayo Brothers are
known predominantly for being surgeons,

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but also one of their fo
first focus areas was the lab.

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That kind of goes back to your earlier
remarks about how pathology sometimes

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blends into the background.

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It doesn't always receive the
recognition that it should.

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Yeah. And it's just because we interact
with it and I think that's coming,

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it goes back to the pandemic. Cuz most
of the time when we think about the lab,

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we think about going to the doctor,
doctor orders a test, test comes back.

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The interaction is very much with that,
with that provider haven't been there.

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But then you start to step back.

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Covid forced us to take
the macro view of testing.

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What does testing do for healthcare?
What does testing do for society?

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How should testing be used going forward?

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And also the focus on the need for
innovation, right? Because everything,

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whether it's covid and a new
pathogen or what I just described,

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it's also a real hotbed for innovation.
So we have to really think about that.

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Um, and last but not least in the,

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we are in the era of now big data and
we just think now about large language

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models and everything else.

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If you think to the fact that 70 to
80% of data coming into the health rate

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comes out of the laboratories, even
from a healthcare perspective, uh,

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and healthcare delivery,

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you still have to start thinking
about that in a much different way.

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Mm-hmm. <affirmative>.
Mm-hmm. <affirmative>,

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I wanted to get a sense from you about
how much of a concern over utilization

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of, of diagnostics or lab testing is.

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And I it seems as though
there's so much, so,

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so much in healthcare is scarce right
now or in short supply and it's been that

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way actually for, you know,
for a number of years.

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But the issue of over the utilization,

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it doesn't seem like it gets the attention
or the amount of conversation that it

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once did. Dr. Maurice, I'm
curious, what's your view on this?

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How pressing of a problem is it, have
we come, have we made any progress in,

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in accounting for it through
data like you may mention of,

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or is it still something
that is persistent?

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Um, I think it's still a hill that we
have yet to climb. And I think it's a,

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it is a problem for, for my
profession, for laboratory medicine.

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It's a problem for healthcare. But
if you think about laboratories, um,

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that over utilization,

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I think that some of the studies have
suggested that 30% or more of tests are

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overutilized you know, 30%, there's
30% excess in testing that's performed.

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It really does a few things that are
really bad for patients and bad for

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healthcare. First of all, there's just
the waste of the, of the testing itself.

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Second of all, it really forces, it,

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it drives you to think about something
more as a commodity as opposed to an

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asset, right? So if we're over
utilizing tests, we think oh,

221
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we can just do so many tests. We're now,

222
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that's one of the things that precludes
us from seeing the value in testing for

223
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healthcare and for individuals. Um,

224
00:12:18,360 --> 00:12:23,140
and then last but not least is
that that data actually drives

225
00:12:23,530 --> 00:12:28,100
more over utilization. So my
passion and my, my background is,

226
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and expertise is in the diagnosis of blood
cancers and particularly difficult to

227
00:12:32,580 --> 00:12:35,180
diagnose blood cancers, uh, a
certain part of the immune system.

228
00:12:35,760 --> 00:12:39,740
And most of the time I would see patients
getting evaluated for these diseases.

229
00:12:40,510 --> 00:12:43,780
Often it's because there've
been overutilization of
other tests that made the

230
00:12:43,780 --> 00:12:46,460
doctor think, oh no, I gotta
rule out this rare cancer, right?

231
00:12:46,520 --> 00:12:50,340
As opposed to if we'd been
more intentional about how
we use the entirety of the

232
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laboratory,

233
00:12:51,200 --> 00:12:55,540
we can really focus those high power
tools on the patients that really need it.

234
00:12:56,050 --> 00:12:58,620
What we're seeing is if
we don't do that now,

235
00:12:58,620 --> 00:13:02,180
there's pushback from payers to actually
pay for the test. So on the one hand,

236
00:13:02,590 --> 00:13:04,860
especially going into
Covid now coming out,

237
00:13:05,660 --> 00:13:08,880
the promise was on individualized
medicine or personalized medicine,

238
00:13:09,130 --> 00:13:13,360
which really connotes a deep level of
diagnostics around each person so you

239
00:13:13,360 --> 00:13:16,560
really understand their disease.
Those tend to be more expensive tests.

240
00:13:17,220 --> 00:13:20,240
If there's not a strong rationale to a
payer for why they're being performed,

241
00:13:20,390 --> 00:13:23,840
they just see a more expensive test
that's probably driving a more expensive

242
00:13:23,840 --> 00:13:24,673
therapeutic.

243
00:13:24,740 --> 00:13:28,880
So what it does ultimately is it
actually decreases access to the more

244
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specialized care cuz over utilization is
forcing payers to think of things more

245
00:13:33,320 --> 00:13:36,840
in bulk and just trying to drive out cost
as opposed to creating value with the

246
00:13:36,840 --> 00:13:37,673
laboratories.

247
00:13:39,610 --> 00:13:41,780
That makes sense. Can you, just to
make sure I understand you clear,

248
00:13:41,780 --> 00:13:45,700
can you walk me through an
example of the lab data,

249
00:13:45,880 --> 00:13:48,140
the testing data actually
driving more utilization?

250
00:13:48,260 --> 00:13:51,060
I think you just did at a high
level on how payers receive it,

251
00:13:51,320 --> 00:13:52,980
but can you almost walk me through if,

252
00:13:52,980 --> 00:13:56,700
if there were a specific case you could
illustrate for me so I better understand

253
00:13:56,700 --> 00:13:57,580
that, that thought?

254
00:13:57,810 --> 00:14:02,580
Sure, sure. So a, a really good example
would be in cancer care again, right?

255
00:14:03,120 --> 00:14:07,540
And if you think now we
are starting to migrate or,

256
00:14:07,560 --> 00:14:12,500
or really progress our thinking
in medicine to think of can most

257
00:14:12,500 --> 00:14:15,460
organs we think of as organ-based
cancers, right? There's lung cancer,

258
00:14:15,460 --> 00:14:17,260
there's colon cancer,
there's breast cancer.

259
00:14:17,680 --> 00:14:20,540
To where now we're really understanding
these as pathway diseases.

260
00:14:20,540 --> 00:14:21,540
Meaning there's certain,

261
00:14:21,540 --> 00:14:26,180
there's certain pathways by which cells
grow and differentiate and know when to

262
00:14:26,180 --> 00:14:29,780
stop growing that can get perturbed
in different sites in the body.

263
00:14:29,800 --> 00:14:31,900
And when they do, they can lead to cancer.

264
00:14:32,400 --> 00:14:36,020
And so the drugs are more
targeted at those pathways, right?

265
00:14:36,240 --> 00:14:38,220
So we get much more specific treatment.

266
00:14:39,160 --> 00:14:42,420
The way we detect those is with
typically with expensive next generation

267
00:14:42,420 --> 00:14:45,500
sequencing tests. And so
those tests are much more,

268
00:14:45,500 --> 00:14:48,980
when we think of tests as being a few
hundred dollars, that's one thing.

269
00:14:48,980 --> 00:14:52,660
When you think of tests being five,
$6,000, it just gets a lot more attention.

270
00:14:53,690 --> 00:14:57,260
What I think payers are
seeing is they see, uh, uh,

271
00:14:57,280 --> 00:14:59,700
an an increase in the use
of these tests, right?

272
00:14:59,760 --> 00:15:01,900
So they can see now their
lab spend is going up,

273
00:15:02,130 --> 00:15:04,780
it's going up on these
more esoteric tests. Um,

274
00:15:05,000 --> 00:15:08,340
and at the flip side is they can also
see the specialty farmer going up,

275
00:15:08,720 --> 00:15:11,060
but then they try and link them
together in their databases.

276
00:15:11,060 --> 00:15:14,100
They don't see any rationale. So
they'll see a patient get a, you know,

277
00:15:14,420 --> 00:15:17,940
a very expensive test, maybe
get one or two cycles of a drug.

278
00:15:18,090 --> 00:15:19,460
They can't actually match that.

279
00:15:19,460 --> 00:15:22,900
The test results drove the prescription
of the drugs. So now they just say,

280
00:15:22,900 --> 00:15:26,660
well let's put in a lot of
prior authorization just
so it's not too many people

281
00:15:26,720 --> 00:15:31,260
get this test cuz So it's the only tool
that they have as opposed to let's work

282
00:15:31,260 --> 00:15:33,060
with academic medical centers,

283
00:15:33,150 --> 00:15:36,780
let's work with medicine to develop
treatment guidelines so that we actually

284
00:15:36,780 --> 00:15:40,260
think about the testing as part of that
treatment guideline cuz then will then

285
00:15:40,260 --> 00:15:44,020
drive the use of the therapeutics. So
that's an example that's seeing thousands,

286
00:15:44,280 --> 00:15:45,340
you know, of of,

287
00:15:45,520 --> 00:15:50,380
of these tests being performed without
any kind of care-based rationale for the

288
00:15:50,380 --> 00:15:53,300
performance of the test and then
driving expensive drugs. Hope,

289
00:15:53,300 --> 00:15:54,380
hopefully that makes sense.

290
00:15:55,560 --> 00:15:59,300
No, it does. Thank you. Thank you
very much for the example. Um, yeah,

291
00:15:59,440 --> 00:16:01,180
I'm curious about that. I
think you, you raised some,

292
00:16:01,180 --> 00:16:02,460
some really good stats there.

293
00:16:02,460 --> 00:16:06,860
You know how it's still a hill we
have to climb 30% or more of tests are

294
00:16:06,860 --> 00:16:08,420
overutilized also.

295
00:16:08,420 --> 00:16:11,940
I i I think it's a really interesting
point you raised about how it can drive

296
00:16:12,000 --> 00:16:16,420
one to think about testing as a
commodity more so than an asset.

297
00:16:17,080 --> 00:16:20,980
Is that something that you've seen as a
long-term like cultural risk almost and

298
00:16:21,000 --> 00:16:23,180
how diagnostics are,

299
00:16:23,600 --> 00:16:26,020
are treated and thought of in a system?

300
00:16:27,090 --> 00:16:28,270
Yes, it is a,

301
00:16:28,420 --> 00:16:32,440
it's a risk for healthcare for patients
and it lies on both ends of the

302
00:16:32,560 --> 00:16:35,920
spectrum. Because on the
flip side, there's often,

303
00:16:35,920 --> 00:16:38,840
when we talk about over-utilization and
you think about less expensive tests,

304
00:16:39,180 --> 00:16:42,840
we know there's a lot of tests that are
actually underutilized and particularly

305
00:16:42,840 --> 00:16:46,840
in the management of chronic illnesses.
And that kind of goes back to, um,

306
00:16:46,840 --> 00:16:47,880
when you, the, to me,

307
00:16:48,020 --> 00:16:52,280
if we start to think about diagnostics
as a tool that can help us to bend the

308
00:16:52,280 --> 00:16:55,760
cost curve in healthcare, which we
have to do as to how do you use he,

309
00:16:55,760 --> 00:16:58,040
how do use diagnostics across
that continuum of care.

310
00:16:58,540 --> 00:17:03,120
Cuz we probably are under utilizing at
home or easily accessible tests to help

311
00:17:03,120 --> 00:17:06,080
manage chronic diseases to make sure
patients don't get into trouble like

312
00:17:06,400 --> 00:17:07,960
diabetes or heart disease, right?

313
00:17:08,100 --> 00:17:10,760
So we might have underutilization
at that end of the spectrum and

314
00:17:10,760 --> 00:17:12,200
overutilization at other ends.

315
00:17:12,260 --> 00:17:17,040
So really thinking about what diagnostics
can do holistically to drive value in

316
00:17:17,040 --> 00:17:20,360
healthcare across the
board from, you know,

317
00:17:20,360 --> 00:17:24,890
intensive episodes of care around cancer
to the management of chronic diseases,

318
00:17:24,970 --> 00:17:26,210
I think is where we need to go.

319
00:17:26,830 --> 00:17:29,650
And that's why being smart
about how we use the test,

320
00:17:31,290 --> 00:17:34,870
the purpose and the value that they're
creating in each episode will be really

321
00:17:34,870 --> 00:17:39,190
important. And, and there again, we
had those conversations in Covid.

322
00:17:40,170 --> 00:17:43,070
How can we make them persist when we
talked about screening tests and their

323
00:17:43,070 --> 00:17:46,910
value in helping protect people from
the spread of disease and those things,

324
00:17:46,910 --> 00:17:49,340
right? You have to think
about, it's not just a test,

325
00:17:49,930 --> 00:17:53,100
it's a question you're trying to
answer and the setting that it's in,

326
00:17:53,290 --> 00:17:54,620
that we all have to come together.

327
00:17:54,960 --> 00:17:57,020
And so it really is very
much a healthcare issue.

328
00:17:57,520 --> 00:18:00,080
Mm-hmm. We've talked a bit about covid,

329
00:18:00,210 --> 00:18:02,400
we've talked about about
Mayo and its history.

330
00:18:02,400 --> 00:18:06,120
We've talked about still some challenges
that the system needs to confront.

331
00:18:06,690 --> 00:18:11,400
Let's talk about what's new, what's a
relatively new or emerging issue. Dr.

332
00:18:11,400 --> 00:18:15,480
Marie said it's been commanding a
significant amount of your attention as of

333
00:18:15,480 --> 00:18:16,280
late. Uh,

334
00:18:16,280 --> 00:18:19,680
I would love to learn more about it and
also why you find it so compelling or

335
00:18:19,680 --> 00:18:20,880
concerning in this moment.

336
00:18:22,180 --> 00:18:26,080
Um, it really twofold.
I'll talk about the, the,

337
00:18:26,180 --> 00:18:29,360
the medical side first and
then sort of the, the, the,

338
00:18:30,140 --> 00:18:34,600
the policy side second. Um, so
I think on, on the medical side,

339
00:18:34,710 --> 00:18:38,720
it's an extraordinarily exciting time
and I think I, I have the benefit of,

340
00:18:38,730 --> 00:18:43,040
again, growing up and being, I I
tell people I'm home ized <laugh>.

341
00:18:43,040 --> 00:18:45,640
I mean I've only been
in Mayo, so, but to be,

342
00:18:45,640 --> 00:18:47,280
it's a very boundaryless
if you think about it,

343
00:18:47,280 --> 00:18:51,160
it's a whole ethos of our institutions
around teamwork and then we tend to be

344
00:18:51,760 --> 00:18:56,120
boundaryless in our areas of care.
So I don't think about a machine,

345
00:18:56,240 --> 00:18:59,680
I think about the lab and I think about
radiology and I think about the patient

346
00:18:59,940 --> 00:19:04,560
and I we're entering an era where all
this data can start to flow together.

347
00:19:04,860 --> 00:19:08,840
Uh, digital pathology is sort of the
last, will be one of the last strongholds,

348
00:19:08,840 --> 00:19:12,240
if you will, of the old way of practicing,
like practicing laboratory medicine.

349
00:19:12,270 --> 00:19:17,120
Once we get to where the actual histology
is digitized and we can see continued

350
00:19:17,120 --> 00:19:20,080
evolution of things like chat,
G p t and large language models,

351
00:19:20,420 --> 00:19:24,760
you can start to imagine where having
all this information can come together

352
00:19:24,790 --> 00:19:28,000
much more rapidly and seamlessly
for a patient. So the,

353
00:19:28,180 --> 00:19:32,360
so the lab rather being as symptomatic
of fragmentation and care is actually a

354
00:19:32,600 --> 00:19:34,920
solution. We think about tools
that sit on top of diagnostics,

355
00:19:34,920 --> 00:19:38,200
whether they're radiology or labs that
actually create a much more seamless

356
00:19:38,200 --> 00:19:41,800
experience for a patient and let them
know where they need to go, access care,

357
00:19:41,800 --> 00:19:44,320
what level, et cetera, et
cetera. To me that's a,

358
00:19:44,320 --> 00:19:48,080
that's a super exciting time cuz that's
what I've always thought about is that

359
00:19:48,080 --> 00:19:48,280
the,

360
00:19:48,280 --> 00:19:51,840
the whole purpose of this is to get as
much information around that patient and

361
00:19:51,840 --> 00:19:54,440
the provider, the physician to
really create meaning for them.

362
00:19:54,740 --> 00:19:57,400
And so this is a time we could
actually achieve that in,

363
00:19:57,400 --> 00:20:00,000
in ways that we never could before. Um,

364
00:20:00,620 --> 00:20:03,440
so that's my passion is
driving towards that and again,

365
00:20:03,440 --> 00:20:07,040
thinking about everything from at-home
testing to the really esoteric stuff that

366
00:20:07,040 --> 00:20:08,920
we do at Mayo Clinic. In that equation,

367
00:20:10,060 --> 00:20:14,560
the concern that I have really is around,
uh, around policy. Uh, particularly,

368
00:20:14,660 --> 00:20:18,440
uh, you know, in my role at the American
Clinical Laboratory Association,

369
00:20:18,940 --> 00:20:22,160
we still have the protecting access
to Medicare Act, which is, you know,

370
00:20:22,160 --> 00:20:25,600
if there's not another delay, we'll
see a drop in reimbursement. Uh,

371
00:20:25,620 --> 00:20:28,400
for many of the, of the, of the
more commonly ordered tests,

372
00:20:28,950 --> 00:20:30,640
labs are already financially strapped.

373
00:20:30,960 --> 00:20:34,160
Laboratories are one of the three pillars
along with surgical procedures and

374
00:20:34,160 --> 00:20:37,400
radiology that support a lot of hospitals.
So it could be destabilizing there.

375
00:20:37,740 --> 00:20:39,400
So on the one side we see this promise,

376
00:20:39,580 --> 00:20:43,960
but then you see the risk of particularly
reimbursement being dropped because

377
00:20:43,960 --> 00:20:47,620
again, we're not thinking about the value
of the labs, but rather just the cost.

378
00:20:47,620 --> 00:20:50,100
And the cost is such a small
fraction of overall healthcare.

379
00:20:50,360 --> 00:20:54,860
And then there's regulatory things as
well. How do we continue to work with, uh,

380
00:20:54,880 --> 00:20:55,360
you know,

381
00:20:55,360 --> 00:20:59,140
to work with other stakeholders so they
can feel like we're safely innovating.

382
00:20:59,400 --> 00:21:00,620
The labs need to be, they're,

383
00:21:00,620 --> 00:21:03,180
they're really at this
intersection between the practice,

384
00:21:03,280 --> 00:21:05,380
the medicine and science and technology.

385
00:21:05,440 --> 00:21:09,540
So we need to really be thoughtful about
regulatory practices that might govern

386
00:21:09,540 --> 00:21:10,373
that.

387
00:21:11,350 --> 00:21:14,600
Zooming in on the policy side first,
and then I'll share a thought with the,

388
00:21:14,600 --> 00:21:16,680
the medical side that you
just described, Dr. Maurice,

389
00:21:16,740 --> 00:21:20,600
but you had mentioned the payers are
being a bit more rigorous and challenging

390
00:21:20,620 --> 00:21:25,440
or prior offing the daylights out
of those specialized expensive

391
00:21:25,530 --> 00:21:26,520
tests that can be ordered.

392
00:21:26,900 --> 00:21:30,360
And what you just described here is a
drop in reimbursement for commonly ordered

393
00:21:30,410 --> 00:21:30,860
tests.

394
00:21:30,860 --> 00:21:35,440
So it seems like both the extraordinary
and the ordinary are going through their

395
00:21:35,440 --> 00:21:38,080
own sets of reimbursement struggles.

396
00:21:39,310 --> 00:21:43,480
Yeah, they are. It's a bit of a silly
crib, if you will. Um, they're the, uh,

397
00:21:43,610 --> 00:21:46,040
you'd at both ends. Um, but it does,

398
00:21:46,310 --> 00:21:50,640
it's just a real need to
understand not just the role of

399
00:21:50,720 --> 00:21:52,600
laboratories in healthcare,

400
00:21:52,940 --> 00:21:57,400
but also to have a mind towards how
that translates into the economics of

401
00:21:57,400 --> 00:22:00,240
healthcare and the sustainability of
healthcare. So we can have more informed,

402
00:22:00,380 --> 00:22:04,080
either create for payers the tools
that they need, that they, cause look,

403
00:22:04,100 --> 00:22:05,040
payers don't really,

404
00:22:05,470 --> 00:22:09,800
they use the private payers use things
like prior auth because they just don't

405
00:22:09,800 --> 00:22:11,760
have very many uh, um,

406
00:22:11,890 --> 00:22:14,600
mechanisms or levers they can pull
to control some of these things.

407
00:22:14,600 --> 00:22:19,160
So we have to understand that context
and, and really focus on that. And,

408
00:22:19,180 --> 00:22:21,080
and same on on the, like I,

409
00:22:21,080 --> 00:22:24,320
like we talked about how do we start
to create their payer databases.

410
00:22:24,320 --> 00:22:27,080
There's lots of places where you can
go and create the financial models that

411
00:22:27,320 --> 00:22:29,080
demonstrate the economics of the,

412
00:22:29,080 --> 00:22:33,780
of the situation that will actually
get to more to reimbursement policies

413
00:22:33,850 --> 00:22:38,100
that will actually drive
healthcare behaviors in the
direction that we wanna go.

414
00:22:38,360 --> 00:22:40,420
And a less frictionless way for patients.

415
00:22:40,420 --> 00:22:43,100
Cause it's really patients that get
stuck in the middle. But that's,

416
00:22:43,100 --> 00:22:44,540
we have to really view it in that way.

417
00:22:44,560 --> 00:22:48,060
That's why I'm excited in my role now
as the president and CEO of Mayo Clinic

418
00:22:48,060 --> 00:22:50,420
Labs, that's my focus now
is thinking about that,

419
00:22:50,530 --> 00:22:54,900
that taking my 35 years of experience
if we count medical school and trying to

420
00:22:54,900 --> 00:22:57,300
pivot that now to think
about these issues. Mm-hmm.

421
00:22:57,340 --> 00:23:01,660
<Affirmative>. And then the other part
you mentioned about the digital pathology

422
00:23:03,210 --> 00:23:05,900
kind of last frontier in so
many ways as you just described,

423
00:23:05,900 --> 00:23:06,980
for patients especially.

424
00:23:07,080 --> 00:23:10,580
But what struck me as you were talking
about that where all that data lives

425
00:23:10,780 --> 00:23:15,460
together is how much more
upstream opportunity there
can be for, for patients,

426
00:23:15,680 --> 00:23:20,540
for care teams to have all
that information stored
in one place to be able to

427
00:23:20,540 --> 00:23:23,820
build upon it. It, it seems
like so much of healthcare,

428
00:23:23,820 --> 00:23:27,580
there's so many problems downstream
that seems like such a great and bright

429
00:23:27,580 --> 00:23:31,900
opportunity further upstream that could
really be seized and a lot of value

430
00:23:32,220 --> 00:23:33,053
derived from.

431
00:23:33,860 --> 00:23:37,740
I I couldn't agree more.
And I think that's, look,

432
00:23:37,860 --> 00:23:40,700
I I I love that I've been
at Mayo for my career. Uh,

433
00:23:40,700 --> 00:23:44,180
my wife loves it cuz she's from Minnesota,
so we've raised our family here. Uh,

434
00:23:44,280 --> 00:23:44,760
but uh,

435
00:23:44,760 --> 00:23:48,740
but the reality is that we need to think
about ways that that knowledge and that

436
00:23:48,740 --> 00:23:52,220
places like Mayo and others, there's
been many great healthcare institutions.

437
00:23:52,240 --> 00:23:54,820
How do we make that more
scalable for patients, right?

438
00:23:55,130 --> 00:23:57,540
Mayo Clinic Laboratories and
getting the testing out there was,

439
00:23:57,680 --> 00:23:58,740
was a first step in that.

440
00:23:59,160 --> 00:24:02,380
As we think more upstream and about how
this data is coming together and created

441
00:24:03,120 --> 00:24:07,500
the digital technologies like Drer's
vision around Mayo Clinic platform for

442
00:24:07,500 --> 00:24:10,300
Mayo. Those are the things that start
to make that knowledgeable, scalable.

443
00:24:10,410 --> 00:24:12,620
Because if we're not
thinking about access,

444
00:24:13,000 --> 00:24:15,020
if we're thinking about
just building ivory towers,

445
00:24:15,330 --> 00:24:17,780
then we're not doing what we should
be doing for healthcare. So, so I,

446
00:24:17,900 --> 00:24:21,180
I think that's the excitement for me is
to think upstream cuz that's where that

447
00:24:21,380 --> 00:24:24,620
scalability of knowledge and
knowledge exchange comes from.

448
00:24:26,300 --> 00:24:29,510
Well, Dr. Maurice, we've touched on so
much in this interview, but you know,

449
00:24:29,510 --> 00:24:30,830
one thing we haven't talked about is,

450
00:24:30,850 --> 00:24:33,030
is your role and your
professional journey.

451
00:24:33,250 --> 00:24:35,430
And like I had mentioned
the introduction, you,

452
00:24:35,490 --> 00:24:37,670
you hold the number of roles at Mayo.

453
00:24:38,250 --> 00:24:42,150
I'm curious if you have any advice for
colleagues listening who may like you

454
00:24:43,030 --> 00:24:46,950
transcend boundaries of
specialist, researcher, executive,

455
00:24:47,700 --> 00:24:51,910
what is most important as you find
yourself thriving in each of these related

456
00:24:52,090 --> 00:24:53,670
but distinct roles with Mayo Clinic?

457
00:24:55,650 --> 00:24:57,830
God, um, it's, uh,

458
00:24:57,830 --> 00:25:02,250
I think the one thing is that follow
your curiosity. Continue to learn,

459
00:25:03,290 --> 00:25:06,370
continue to be open. I
mean, everyone, I think my,

460
00:25:06,370 --> 00:25:10,290
where I am in my career is that I'm
just been blessed to be around a lot of

461
00:25:10,290 --> 00:25:13,730
really smart people that have taught me
lots of different things. And, and so,

462
00:25:13,730 --> 00:25:17,330
and then you just continue to accumulate
different sorts of perspectives that

463
00:25:17,330 --> 00:25:21,090
become valuable to you and hopefully
valuable to others as you go through your

464
00:25:21,090 --> 00:25:23,570
career. Um, so, and, and, uh,

465
00:25:23,570 --> 00:25:26,970
and the other thing is to really identify
your passions and, and go with them.

466
00:25:27,150 --> 00:25:28,370
You know, it's, it's, uh,

467
00:25:28,480 --> 00:25:31,890
I've always been a very inquisitive
person just because, you know,

468
00:25:31,950 --> 00:25:35,650
you were born when I was starting medical
school doesn't need id to stop being

469
00:25:35,650 --> 00:25:38,970
inquisitive at this point, right? So I
think those are, those are the things.

470
00:25:39,110 --> 00:25:43,490
But, um, surrounding yourself with good
people, being curious, being humble, uh,

471
00:25:43,490 --> 00:25:45,570
hopefully I, I I embody
some of those things.

472
00:25:45,690 --> 00:25:47,290
I think those are the real keys to me.

473
00:25:47,840 --> 00:25:48,673
Yeah.

474
00:25:49,030 --> 00:25:51,490
Is there anything we didn't touch on
in our time together that you'd like to

475
00:25:51,490 --> 00:25:52,323
make mention of?

476
00:25:54,040 --> 00:25:58,620
God? Well, we talked about a lot,
so, um, I don't know. I think we,

477
00:25:58,740 --> 00:26:01,700
I think we touched on the, on the,
on the high points for sure. Great.

478
00:26:01,880 --> 00:26:04,740
Now we might get transcendent to the
areas I shouldn't talk about on the

479
00:26:04,740 --> 00:26:05,050
podcast.

480
00:26:05,050 --> 00:26:09,100
Like the fact that I actually sing in
public every year at Christmas for my,

481
00:26:09,100 --> 00:26:12,860
for the town halls, which stuff like
that, which probably I shouldn't do,

482
00:26:12,960 --> 00:26:13,860
but <laugh>.

483
00:26:14,250 --> 00:26:17,020
Well that's even all the more
impressive given you are, you know,

484
00:26:17,020 --> 00:26:20,980
a lifelong red Rochester. I, I don't
know if you live there, Dr. Maurice,

485
00:26:21,040 --> 00:26:24,660
but she nonetheless worked there for
35 years and sing every year. Um,

486
00:26:24,660 --> 00:26:28,620
you can't be that bad. So, <laugh>,
um, I, I wanna thank you for your time.

487
00:26:28,700 --> 00:26:29,940
I learned a lot from you today.

488
00:26:30,200 --> 00:26:34,180
Thanks for sharing your thoughts with
our listeners and helping us see and

489
00:26:34,380 --> 00:26:36,500
remember the value of
labs specifically. I,

490
00:26:36,500 --> 00:26:39,060
I wanna wish you continued to lock
in your, in your role with Mayo.

491
00:26:39,690 --> 00:26:42,660
Well, thank you very much and
again, really a pleasure. Uh,

492
00:26:42,660 --> 00:26:44,780
thanks for having me on and
I, I've really enjoyed it.

