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There's a line between owning who you are,

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owning your characteristics.

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Mh. And also

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leading from your heart and and from your

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soul. I really believe in that. Right? Instead

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of your head.

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Welcome do balancing life's issues the podcast. I'm

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your host Kai, and I'm here as always

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with Ceo of balancing life's issues. Wendy Will.

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How are you today? Great. How are you?

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We're doing okay? I mean, we're coming up

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on a year since miles was born. Oh,

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how quickly and slowly it goes at the

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same time. Absolutely. Yeah. They weren't kidding when

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they said it goes by fast. But anyways,

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so... Yeah, we wanted to kinda give a

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little bit of a framework for the conversation

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you're gonna have doctor Jen. Can you tell

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the audience a little bit about who who

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this is? I can. You know, it's so

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interesting because,

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you know, for those of you who've been

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following along. No, We're past our 20 fifth

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year here at B, which is just, like

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Kai just said,

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because she were watching super slow at the

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same time,

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1 thing that has always been incredibly important

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to me. And I think I I would

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shout out my Alma armada University of Pennsylvania

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is credibility.

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You know, making sure that we're accurate, making

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sure we're we are not in any way

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misleading anybody. Our attendance are public with any

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wrong information. And so

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I'm always looking for the scientific

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proof of what we talk about? 500 topics

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what are we talk about? When I saw

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Jen speak, doctor Hub Speak, I was like,

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That's it. That was her her her platform

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at the conference we met,

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looking conference was this?

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Behavioral health tech conference, coming up again, in

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November. I'm super excited

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about the the audience

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that comes to that and credibility and working

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with doctor Hub and understanding the benefits of

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having a cheap scientific officer.

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It's

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equally as important. You know, if you... If

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I said to you, Kai, You know, we

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would run a business without a chief Financial

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Officer or without an accountant. You would say,

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Wow,

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well, what are you doing? You know, I

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mean, this is so cool. A conversation that

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you've been having with with doctor Jen, and

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it just kind of makes me think about

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all the

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misinformation out there. Right?

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All the all the people that gather as

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facts based off anecdotes. Right? And here, you're

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going

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straight to the source and you're using science.

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To determine if

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the

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efficacy of what we do at V. Yeah.

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And you know what's interesting about doctor Puberty

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that I shade is that she understood from

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the beginning that we needed to learn how

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to do this for ourselves. You what? We

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needed someone to teach us how to make

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sure we have to sign mind, How to

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ask the right questions on evaluations? How to

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really understand are we making impact? Are the

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podcast making it intact these specific Are Are

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we making difference can we measure it? Yeah.

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And we've just been so lucky to learn

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from her on how to rewire our brain

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to think that way? Absolutely. And, you know,

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so we'll we'll get right to the conversation

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and for those of you out there. If

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you want to learn more, just go to

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jen hub phd d dot com.

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For more information and

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enjoy the interview.

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Hey, Jen. It's great to have you here.

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How are you? Thank you. I'm good, Wendy.

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How are you? Good. So, you know, before

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we jump in, I think before we even

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say who you are?

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Just take a step back and instead of

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shock the group, and

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let's take back to

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how we met and how I approach. You

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wanna go ahead and tell our listeners the

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story? No. Yeah. I would love to only

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because it was... I've never been approaching in

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this manner before, but I was very excited.

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So we met at going digital behavioral health

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tech,

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which is a pretty,

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a pretty nice conference for for the for

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the industry of men digital mental health. I

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was on a panel,

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and I remember Wendy

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just going showing her fate her head. Yes.

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Yes. Yes. Like, a lot of things that

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I was saying I was like, this girl

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like what I haven't say.

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And then afterwards, I come out of the

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room and she comes up to me, she

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stands in front of me. Has her business

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far in her hand, and I remember you

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though. I need you.

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I love what you do. I love the

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way you think I need you, and I'm

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like, okay. And then you started telling me

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about some of the things that you thought.

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I need do for, and and I was

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like, I definitely can help you. And that

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was it. I remember telling my husband I'm

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at met this cool lady. She wants me

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to help her.

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You know, and and it's so interesting because

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I think you and I you know if

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you do a venn diagram. There's this middle

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ground about credibility.

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And how do we earn credibility?

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Not just as women, not just as women

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Ceo, as mothers as caregivers of the world.

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Right?

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And And and this is a good segue

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because that's that is who you are. You're

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this credible expert.

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You're you're a scientist

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and

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and you've earned it. So now it's a

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good way to say. Let's do the formal

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intro. Doctor Jen Hub, who are you? Yeah.

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Thank you.

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Okay. So I'll I'll just keep this super

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brief, but,

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I spent 20 years as a research scientist

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in academics. I did my last 10 years

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at Arizona State University,

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and I was funded by the National Institutes

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of Health millions of dollars for the different

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research that I've done. Over the years.

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I

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always knew I didn't wanna be there though.

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And,

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I started working with non for profits and

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for profits and looking at some of the

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programming or whatever that they were offering and

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testing it and trying to help them

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understand if these things were quote unquote working.

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So for example, at a boys and girls

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club, they're offering

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a program to help kids

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not be obese. Does it really work? Like...

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So

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I would test those things and I would

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say, hey, this isn't working, and this is

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what you should do. So it works. If

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you're spending the resources on it. So I

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wanted to be in real world settings, so

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I did that from the start. I was

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very community driven community based driven. What does

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the community need? I'll develop it around that?

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So then,

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I had my own trauma. My daughter was

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born still at full term

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and I turned to yoga and meditation, and

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I was already working in women's health and

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in cancer, and I said to myself, I'm

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doing to disservice

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if I'm not exploring

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some of the practices that are helping my

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own mental health, were yoga,

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meditation, and I ended up using calm.

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And then I reached out to them, and

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I was like, I need to do research

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with your app in cancer patients in whatever.

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So they gave me some some, you know,

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memberships, and I used it for participants and

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2 years later, let's say, I flew myself

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to calm, and I gave them a presentation.

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I go look what your app does.

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And

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I left, and I went home and a

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day later,

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Literally, they were like, can you come back

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like, next week, and this time we'll pay

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for it. So they flew me back, put

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me up, gave a presentation the next thing,

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you know, he wanna be our director of

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science. I was, like, absolutely. I wanna be

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your director of science. I stayed with them

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and stayed in a university setting.

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For,

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like,

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most of the time and then the last

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year, I left. I finally just said,

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I got a very large grant for 2500000.0

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dollars

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to work on something with calm and cancer

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patients, and I was, like, I don't need

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to be an academia anymore. I can do

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these things in industry, and so I packed

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up my

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my stuff, and I left, and then I

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was at calm, like, a year. I would

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say, on my own. I was there 5

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years, but I was there a year outside

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of As asu.

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And I realized then that I was, like,

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I should start my own business because all

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these companies want my help I was getting

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outreach and

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Oh, scared, but I was ready to to

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kinda of move on to the next thing,

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and then I started my company and here

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I am.

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Yeah. And and, you know, we'd love this

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story because would we wanna partner with people.

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We wanna partner with really people?

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Who have had an experience to show them

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how important it is what we do.

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And You mentioned right before, You're like, well,

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my kids are sleep in and and who

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knows what's gonna happen,

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and that is so much... That's just right.

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You, On the empty nest, but I got

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my little puppy over here, so you never

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know what he'll do. Both counts. But Yeah.

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And so we've we've had some joys challenges,

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and opportunities to get to know 1 another.

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Yeah. And work together.

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And I always think it's interesting because

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you know, we are in results driven world.

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Right?

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Is what what of the results. What are

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the results look like. And

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mh. I think results are such an interesting

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world,

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especially for a scientist. So tell me some

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things you've learned about the

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The joys and the challenges of living in

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this results world.

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Yeah.

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I beat the most interesting thing working with

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Ceos and other companies is that

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they are result... They wanna know the results,

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but there's so much more

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So I think it's like this misunderstanding of

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results. So results can show up in different

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way. It doesn't have to be a number

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that says This is significantly better than this,

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or this person changed significantly in this outcome.

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Those are all fancy sexy numbers to use

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for marketing and whatever's.

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Everybody does that. But what are some other

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results that you have in processes that you

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do, And other... What are other ways that

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you can show results.

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Because I think that companies don't think about

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it like that. So let's take, like, like

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marketing and marketing research. You know, 1 of

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the first things I ever did at come

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was my most cited paper. We had 12000

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calm users

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sale out a survey about calm. It started

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with me sitting with the director of marketing

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who's no longer there. She was such a

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doll.

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But she

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she wanted to find out more for for

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their marketing, and I was reading the survey

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going, you're gonna miss so

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opportunities of other things that you can say

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decide like, who you're marketing to and how

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you're marketing it. Right? And so I... She

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goes, okay. Revamped the survey. I was, like,

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really. So I revamped the survey, and it

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was, like,

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In science world, it this doesn't hang as

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well, but it's self reported 1 time. How

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do you feel how has it helped you?

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How has this impact you. It didn't have

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to be an intervention. It didn't have to

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be

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a pre post a comparison to control group,

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but it didn't even have to spend any

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money. Let me stop you right there. I

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think 1 of the lessons that I've learned

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that you just do effortlessly because it's the

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way your brain

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works, and that mine is, you know how

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to ask questions.

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I guess. And you phrase questions, and you've

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learned how to ask a question. And that

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00:10:58,731 --> 00:11:01,198
has become... We like to say transferable skills.

304
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Right? So I've learned from listening just listening

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to you and listened on a panel and

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then the last few months of getting to

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know you about... Oh, I could ask this

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in a different way that would get me

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the answers that I wanna listen to. Not

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the answers I want.

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Because that's a leading question. Right? That's like

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saying here nothing take your hallmark. Right?

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That's exactly. Right. That's exactly. Right. And you

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do it effortlessly.

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You immediately know how to retrain. And,

316
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and I think that's 1 of the reasons

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we want to have people like you on

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our team is to say wait that I

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need to listen. To the way to ask

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a question.

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So we always really like to give action

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steps. So you bring in a scientist to

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learn how to answer question, and to learn

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how to ask the question.

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That even

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understand the types.

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I think we get so so narrow with

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the types of questions and the things that

329
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we're getting at, it's like, if you think

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about it, it's like most companies are like,

331
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I do this for these people.

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But

333
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you have to find out more

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information

335
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because, like, just because you say that's who

336
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you're targeting,

337
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and that's what you're targeting doesn't mean that

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that's happening with your clientele.

339
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It also means that you can, like, grow

340
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your market. So, like, that's how we use

341
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science to do that. It's like the the

342
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classic example I always use is Tom wanted

343
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to do some stuff with women.

344
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And,

345
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women during, you know, like, life planning. And

346
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it's like, we could assume that Calm is

347
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reducing stress for pregnant women or women in

348
00:12:38,400 --> 00:12:41,037
that. Place. But I was, like, shouldn't we

349
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ask the pregnant women

350
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even though we think we're reducing anxiety Or

351
00:12:45,246 --> 00:12:46,858
shouldn't we ask them actually

352
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And, you know, they were like, okay. So

353
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I... But they were, like, do it on

354
00:12:50,915 --> 00:12:52,429
your own. Whatever else. So I did a

355
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survey in, like, a hundred and 5200 not

356
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too many.

357
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Women who were using calm in that time

358
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and guess what. It wasn't stress and anxiety.

359
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It was sleep.

360
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I love it. And it's like you know,

361
00:13:03,489 --> 00:13:05,486
so you're not even thinking. You're saying this

362
00:13:05,486 --> 00:13:06,945
is what we do, but

363
00:13:07,484 --> 00:13:08,923
there's takeaway number 2.

364
00:13:09,882 --> 00:13:10,281
And

365
00:13:10,761 --> 00:13:13,011
I've... I've... I think the smarter you get

366
00:13:13,011 --> 00:13:14,448
there's the saying. Right? The more you know,

367
00:13:14,608 --> 00:13:16,124
the more you know, you don't know? Yeah.

368
00:13:16,363 --> 00:13:18,598
That's scary. Right? But takeaway number 2 is

369
00:13:18,678 --> 00:13:19,635
I was wrong.

370
00:13:20,208 --> 00:13:21,797
I got something wrong.

371
00:13:22,909 --> 00:13:24,896
And I think it's so interesting because Jennifer

372
00:13:24,896 --> 00:13:26,485
were honest, we're in a field. There's a

373
00:13:26,485 --> 00:13:27,121
lot of egos.

374
00:13:27,854 --> 00:13:29,053
Walk into a room. And if I go

375
00:13:29,053 --> 00:13:29,932
back for a minute,

376
00:13:30,731 --> 00:13:32,169
to that conference. I think 1 of the

377
00:13:32,169 --> 00:13:33,527
things I noticed was,

378
00:13:34,167 --> 00:13:35,865
I'm very used to a casual

379
00:13:36,259 --> 00:13:38,412
I'm sort of rebranding myself. My new brand

380
00:13:38,412 --> 00:13:41,603
is quirky and perk. Right? And, less about

381
00:13:41,603 --> 00:13:44,235
what I wear and more about me being

382
00:13:44,235 --> 00:13:45,511
this real intellectual.

383
00:13:46,164 --> 00:13:49,026
And, so everybody's very appropriately dressed in the

384
00:13:49,026 --> 00:13:51,570
suits, which I haven't seen in decade, but

385
00:13:51,650 --> 00:13:52,127
I'm not.

386
00:13:52,763 --> 00:13:55,759
And you you taught me how to ask

387
00:13:55,879 --> 00:13:58,293
the questions had to listen for the answers

388
00:13:58,352 --> 00:13:59,787
and I had to really embrace what I

389
00:13:59,787 --> 00:14:00,505
was wrong about.

390
00:14:01,781 --> 00:14:03,377
Regardless that I've been doing it for 30

391
00:14:03,377 --> 00:14:05,530
years. So we've got so many takeaways.

392
00:14:06,183 --> 00:14:07,617
I was wrong,

393
00:14:08,732 --> 00:14:10,565
and I need to we learn something. So

394
00:14:10,565 --> 00:14:12,397
you get this sleep information. What do you

395
00:14:12,397 --> 00:14:12,955
do with that?

396
00:14:13,846 --> 00:14:16,314
Yeah. Well, so that's the thing is like,

397
00:14:16,633 --> 00:14:19,181
then I say, well, we have a whole

398
00:14:19,181 --> 00:14:21,410
other way to market. Like, it's not like...

399
00:14:21,982 --> 00:14:23,730
Anxiety and stress isn't the thing, That's always

400
00:14:23,730 --> 00:14:25,558
a thing. But then you have this whole

401
00:14:25,558 --> 00:14:28,180
other thing to market if you wanna get

402
00:14:28,180 --> 00:14:31,219
more, you know, detailed, and that's kind of

403
00:14:31,219 --> 00:14:32,976
what well, not kind of it is, how

404
00:14:33,136 --> 00:14:34,654
I help by their companies just think about

405
00:14:34,654 --> 00:14:36,811
their other markets. But they might not even

406
00:14:36,811 --> 00:14:40,022
be aware of, Right? Or it's the opposite.

407
00:14:40,261 --> 00:14:42,419
It's figuring out the market that you really

408
00:14:42,419 --> 00:14:44,896
wanted. So, like, I'm helping an app right

409
00:14:44,896 --> 00:14:46,748
now, and they say they're a app. For

410
00:14:46,748 --> 00:14:49,630
holistic well being, and they're tailored for this

411
00:14:49,844 --> 00:14:51,829
market. And I went to the market to

412
00:14:51,829 --> 00:14:55,023
ask them, just something simple like for What

413
00:14:55,023 --> 00:14:57,656
is holistic well being mean to you? Nobody

414
00:14:57,656 --> 00:14:58,613
even knows what it means.

415
00:14:59,252 --> 00:15:01,986
So this company is gonna have to rethink

416
00:15:02,376 --> 00:15:05,150
how they the coin their term. I'd I

417
00:15:05,150 --> 00:15:06,814
love it. No one's gonna listen to this

418
00:15:06,814 --> 00:15:08,796
word if you do that. So it's like

419
00:15:08,796 --> 00:15:11,826
being... It's be smart about what we're doing

420
00:15:11,826 --> 00:15:14,763
and and thinking about it from that perspective.

421
00:15:15,159 --> 00:15:17,238
But that's like the next takeaway. Right? Like,

422
00:15:17,318 --> 00:15:20,338
this idea, we we can be scientists and

423
00:15:20,338 --> 00:15:23,120
smart and intellectual, but not pre potentials. We

424
00:15:23,120 --> 00:15:24,789
can make it simple. We can make it

425
00:15:24,789 --> 00:15:27,211
easily to understand. Like and

426
00:15:27,823 --> 00:15:29,332
we can embrace it. And I I do

427
00:15:29,332 --> 00:15:31,000
think you're a little scary Jen. There's a

428
00:15:31,000 --> 00:15:33,724
little, like, era of, like, on this scientists

429
00:15:34,177 --> 00:15:36,845
that you know, immediately might have a little

430
00:15:37,622 --> 00:15:40,097
funny. Yeah. Well, I think we all all,

431
00:15:40,256 --> 00:15:42,092
not just women, but all face a little

432
00:15:42,092 --> 00:15:42,890
impostor syndrome.

433
00:15:43,383 --> 00:15:44,974
Of how are we going to say to

434
00:15:45,054 --> 00:15:47,542
Jen like, well, doctor Hub,

435
00:15:48,315 --> 00:15:49,667
I don't even know how to speak to

436
00:15:49,667 --> 00:15:49,906
you.

437
00:15:50,478 --> 00:15:50,978
So

438
00:15:51,510 --> 00:15:54,132
how would you address that idea, Either Impostor

439
00:15:54,132 --> 00:15:56,198
syndrome, Yeah. Even this idea of a little

440
00:15:56,198 --> 00:15:56,595
bit of,

441
00:15:58,202 --> 00:15:59,579
intimidation, little intimidating.

442
00:15:59,957 --> 00:16:01,972
Yeah. Dr Hub day. Little intimidating.

443
00:16:02,350 --> 00:16:02,589
Yeah.

444
00:16:03,705 --> 00:16:05,620
People will tell me that, and I'm like

445
00:16:05,620 --> 00:16:05,939
really.

446
00:16:06,976 --> 00:16:09,056
But I I am very aware, but I

447
00:16:09,056 --> 00:16:11,437
will say, like, let's just for a second

448
00:16:11,437 --> 00:16:13,819
being a Ceo, like, I have a few

449
00:16:13,819 --> 00:16:16,065
employees, whatever, but you you are definitely

450
00:16:16,453 --> 00:16:19,390
a Ceo. And so it's like, in that

451
00:16:19,390 --> 00:16:20,580
role, it's like,

452
00:16:21,771 --> 00:16:24,867
you know, there's a line between... I'm learning

453
00:16:24,867 --> 00:16:27,108
this as a leader now, and I... I've

454
00:16:27,108 --> 00:16:29,176
been working on it for years leading doctor

455
00:16:29,176 --> 00:16:32,358
students, but there's a line between owning who

456
00:16:32,358 --> 00:16:32,835
you are.

457
00:16:34,044 --> 00:16:35,263
Owning your characteristics.

458
00:16:35,802 --> 00:16:37,261
Mh. And also

459
00:16:38,438 --> 00:16:41,966
leading from your heart and and from your

460
00:16:41,966 --> 00:16:44,196
soul. I really believe in that. Right? Instead

461
00:16:44,196 --> 00:16:46,347
of your head. Because when you're leading from

462
00:16:46,347 --> 00:16:49,055
your head, that's control, that's ego, that's to

463
00:16:49,055 --> 00:16:49,555
micro,

464
00:16:50,423 --> 00:16:51,611
that's, you know,

465
00:16:52,799 --> 00:16:55,335
almost, like, degrading could be, you know, whatever.

466
00:16:55,731 --> 00:16:57,450
But if you're if you're

467
00:16:57,888 --> 00:17:00,039
if you're leading from your heart and your

468
00:17:00,039 --> 00:17:00,437
soul,

469
00:17:01,154 --> 00:17:03,465
then you're tapped into who you really are,

470
00:17:03,783 --> 00:17:05,855
The things you're gonna say are gonna naturally

471
00:17:05,855 --> 00:17:07,623
come out kinder. Then when you're tapped into

472
00:17:07,623 --> 00:17:08,101
your head.

473
00:17:08,739 --> 00:17:10,573
But then at the end of the day,

474
00:17:11,291 --> 00:17:14,582
it it can still have this premise of

475
00:17:14,720 --> 00:17:17,442
this is who I am. The ownership of

476
00:17:17,442 --> 00:17:19,588
who I am, because it's coming from the

477
00:17:19,588 --> 00:17:21,177
soul and not the head It's coming from

478
00:17:21,177 --> 00:17:22,607
the heart and not the ego.

479
00:17:23,402 --> 00:17:27,007
So I've really been working on, like, you

480
00:17:27,007 --> 00:17:27,566
know what?

481
00:17:28,205 --> 00:17:29,663
I might be intimidating.

482
00:17:30,360 --> 00:17:32,536
You could even call me abrasive.

483
00:17:33,169 --> 00:17:35,958
You could call me anything you want to.

484
00:17:36,356 --> 00:17:39,066
Number 1, what do I identify with as

485
00:17:39,066 --> 00:17:40,522
my own human being

486
00:17:40,913 --> 00:17:43,214
Right? Because that's really what matters. I'm the

487
00:17:43,214 --> 00:17:44,483
1 that has to go to sleep at

488
00:17:44,483 --> 00:17:47,261
ninth with my problems or no problems, stocks,

489
00:17:47,419 --> 00:17:50,135
you know, So how do I identify myself?

490
00:17:50,453 --> 00:17:54,052
The rest is their stories, their beliefs, their

491
00:17:54,187 --> 00:17:58,419
experiences, their responses, their reactions. But then, I'm

492
00:17:58,419 --> 00:18:00,810
responsible from leading from my heart. And if

493
00:18:00,890 --> 00:18:03,282
I'm having a hard time getting there, it's

494
00:18:03,282 --> 00:18:06,325
my responsibility to get that support. Business coaches,

495
00:18:06,962 --> 00:18:10,148
mentors, all those things. I'm literally getting goosebumps

496
00:18:10,148 --> 00:18:11,741
as I say this to you because this

497
00:18:11,741 --> 00:18:14,862
is literally my practice right now. That mh.

498
00:18:15,181 --> 00:18:17,093
I can be bad, Jen He,

499
00:18:17,730 --> 00:18:19,243
but I wanna do it from my heart

500
00:18:19,243 --> 00:18:20,620
and not my head always.

501
00:18:21,076 --> 00:18:23,386
I wanna do it from love and appreciation.

502
00:18:23,958 --> 00:18:27,244
Always. And that is something most of us

503
00:18:27,380 --> 00:18:27,880
never

504
00:18:28,256 --> 00:18:31,121
freaking do because it's scary. It's scary to

505
00:18:31,121 --> 00:18:32,815
do that. I don't think there's anything left

506
00:18:32,815 --> 00:18:35,055
to say. When a scientist talks about their

507
00:18:35,055 --> 00:18:37,215
love and heart, then I think we've made

508
00:18:37,215 --> 00:18:38,255
the world a better place.

509
00:18:38,828 --> 00:18:40,898
Trying. So, you know, Jen, it was an

510
00:18:40,898 --> 00:18:42,411
honor to meet you back then,

511
00:18:43,048 --> 00:18:45,197
I know we're gonna be lifelong buddies and

512
00:18:45,197 --> 00:18:47,284
mentors to each 1 another for those that

513
00:18:47,284 --> 00:18:50,341
are listening, go check and on, Linkedin,

514
00:18:51,359 --> 00:18:52,797
shoot an email, We'll put it all our

515
00:18:52,797 --> 00:18:54,475
contact information and

516
00:18:55,209 --> 00:18:57,121
just wanna thank you for, giving us some

517
00:18:57,121 --> 00:18:59,272
of your time today. Oh my gosh. Anytime,

518
00:18:59,432 --> 00:19:00,547
anything for you on me.