1 00:00:00,000 --> 00:00:02,740 Evernorth brings the power of wonder and relentless 2 00:00:02,799 --> 00:00:05,599 innovation to create world class pharmacy, care, and 3 00:00:05,599 --> 00:00:06,580 benefit solutions. 4 00:00:07,200 --> 00:00:08,960 Barriers to care can lead to gaps in 5 00:00:08,960 --> 00:00:10,719 care, which can drive up the total cost 6 00:00:10,719 --> 00:00:13,839 of care. Our capabilities work seamlessly together to 7 00:00:13,839 --> 00:00:17,245 create innovative pharmacy care and benefit solutions for 8 00:00:17,245 --> 00:00:18,225 today and tomorrow. 9 00:00:18,765 --> 00:00:21,565 Our connected health services make the treatment, prediction, 10 00:00:21,565 --> 00:00:24,225 and prevention of health care's most complex conditions 11 00:00:24,685 --> 00:00:27,265 easier and more accessible as we drive organizations 12 00:00:27,484 --> 00:00:28,464 and people forward. 13 00:00:29,129 --> 00:00:31,289 This is Haley Reutker with the Becker's Payer 14 00:00:31,289 --> 00:00:33,289 Podcast, and we are recording live at the 15 00:00:33,289 --> 00:00:35,789 Becker's third annual spring payer issues roundtable. 16 00:00:36,250 --> 00:00:37,850 I am thrilled today to be joined by 17 00:00:37,850 --> 00:00:40,989 Paul Hilts, president and CEO of NCH Naples. 18 00:00:41,475 --> 00:00:42,594 Paul, thank you so much for being with 19 00:00:42,594 --> 00:00:44,354 me today. Good morning. Thank you for having 20 00:00:44,354 --> 00:00:46,835 me. Alright. Before we kick things off, can 21 00:00:46,835 --> 00:00:48,594 you go ahead and introduce yourself and tell 22 00:00:48,594 --> 00:00:50,034 us a little bit about your background and 23 00:00:50,034 --> 00:00:50,534 organization? 24 00:00:51,075 --> 00:00:53,635 Sure. I'm the CEO of NCH in Naples, 25 00:00:53,635 --> 00:00:55,741 and I've been there for five years. NCH 26 00:00:55,741 --> 00:00:58,504 is a health system based in Naples, Florida. 27 00:00:58,504 --> 00:01:01,267 It's an independent nonprofit. We're about a billion 28 00:01:01,267 --> 00:01:04,031 dollars in net revenue, and we're one of 29 00:01:04,031 --> 00:01:06,794 the top 50 health systems in America. Well, 30 00:01:06,794 --> 00:01:09,165 that's amazing. Now to start our conversation off 31 00:01:09,165 --> 00:01:11,245 today, I'd like to talk about the imperative 32 00:01:11,245 --> 00:01:14,045 to reduce costs, improve quality, and advance health 33 00:01:14,045 --> 00:01:14,545 equity. 34 00:01:14,844 --> 00:01:16,944 So how do you approach aligning these priorities 35 00:01:17,084 --> 00:01:19,265 in your organization's strategic vision? 36 00:01:19,719 --> 00:01:22,359 Well, we we approach cost and quality by 37 00:01:22,359 --> 00:01:24,359 working on our culture, and our culture is 38 00:01:24,359 --> 00:01:27,079 one of a metrics driven culture where we 39 00:01:27,079 --> 00:01:29,640 really benchmark NCH against some of the leading 40 00:01:29,640 --> 00:01:31,959 health systems in America, and our team is 41 00:01:31,959 --> 00:01:34,759 really focused on providing great value for the 42 00:01:34,759 --> 00:01:36,335 patients and for the payers. 43 00:01:37,435 --> 00:01:39,835 That's awesome. Now looking ahead, what do you 44 00:01:39,835 --> 00:01:42,075 see as the biggest opportunity for payers to 45 00:01:42,075 --> 00:01:44,475 lead the charge in transforming care delivery and 46 00:01:44,475 --> 00:01:46,255 driving better outcomes for all stakeholders? 47 00:01:46,954 --> 00:01:48,954 I'm convinced that the future will be one 48 00:01:48,954 --> 00:01:51,599 where patients and payers are really going to 49 00:01:51,599 --> 00:01:54,719 be driven by quality. And for us, that 50 00:01:54,719 --> 00:01:57,700 means attracting the best and the brightest physicians 51 00:01:57,920 --> 00:01:58,979 and other clinicians 52 00:01:59,439 --> 00:02:01,280 that come to Naples to become a part 53 00:02:01,280 --> 00:02:02,739 of a system where 54 00:02:03,245 --> 00:02:04,625 patients and providers 55 00:02:05,165 --> 00:02:07,405 alike feel happy to be in the system 56 00:02:07,405 --> 00:02:09,485 and where doctors feel that they can do 57 00:02:09,485 --> 00:02:11,425 their best work to take care of patients. 58 00:02:11,965 --> 00:02:13,245 Well, I'd like to hear a little bit 59 00:02:13,245 --> 00:02:15,645 more about your organization. So is there anything 60 00:02:15,645 --> 00:02:16,925 else that you'd like to cover that we 61 00:02:16,925 --> 00:02:19,719 haven't already discussed? Well, there's two important things 62 00:02:19,719 --> 00:02:21,400 we're working on right now. One is we're 63 00:02:21,400 --> 00:02:24,280 opening up an orthopedic hospital this week in 64 00:02:24,280 --> 00:02:27,159 conjunction with the Hospital for Special Surgery, the 65 00:02:27,159 --> 00:02:30,120 number one orthopedic hospital in America. And we've 66 00:02:30,120 --> 00:02:33,099 recently broken ground on the Rooney Heart Institute 67 00:02:33,239 --> 00:02:35,375 in Naples, which we believe will be one 68 00:02:35,375 --> 00:02:36,835 of the top cardiac, 69 00:02:37,215 --> 00:02:39,955 vascular, and stroke centers in The United States. 70 00:02:40,814 --> 00:02:43,055 Well, that's amazing to hear. Thank you so 71 00:02:43,055 --> 00:02:45,134 much for joining me today on the Becker's 72 00:02:45,134 --> 00:02:45,955 Payer Podcast. 73 00:02:46,339 --> 00:02:48,339 Again, we're recording live at the Becker's third 74 00:02:48,339 --> 00:02:51,059 annual spring payer issues roundtable. Paul, thank you 75 00:02:51,059 --> 00:02:52,659 so much for joining me. Thank you so 76 00:02:52,659 --> 00:02:53,159 much.