1 00:00:00,160 --> 00:00:02,560 Hi, everyone. This is Erica Spicer Mason with 2 00:00:02,560 --> 00:00:04,960 the Becker's Healthcare Podcast Series. Thank you so 3 00:00:04,960 --> 00:00:07,279 much for tuning in today. I'm thrilled to 4 00:00:07,279 --> 00:00:09,839 be joined by a guest, Vasar Tasimi, the 5 00:00:09,839 --> 00:00:12,980 senior vice president of provider success at Lucid. 6 00:00:13,925 --> 00:00:16,004 Bazar, without further ado, we'd like to welcome 7 00:00:16,004 --> 00:00:16,984 you to the podcast. 8 00:00:17,364 --> 00:00:19,704 Really appreciate you making time for Becker's today. 9 00:00:20,324 --> 00:00:22,164 Thank you, Erica, and thank you, Becker's. I'm 10 00:00:22,164 --> 00:00:23,144 glad to be here. 11 00:00:23,844 --> 00:00:25,925 We're really glad to have you. I know 12 00:00:25,925 --> 00:00:28,619 we'll be diving into the topic of behavioral 13 00:00:28,619 --> 00:00:30,859 health today, which is such an important one. 14 00:00:31,099 --> 00:00:32,780 But before we do, would you like to 15 00:00:32,780 --> 00:00:34,559 say just a little bit more about yourself, 16 00:00:34,619 --> 00:00:36,539 your background, maybe a little bit more about 17 00:00:36,539 --> 00:00:37,520 Lucid as well? 18 00:00:38,299 --> 00:00:40,855 Sure. So I'm like you said, Vissar Tasimi. 19 00:00:40,855 --> 00:00:43,495 I'm the senior vice president of provider success 20 00:00:43,495 --> 00:00:44,155 at Lucit. 21 00:00:44,535 --> 00:00:46,175 I've been with the company for about two 22 00:00:46,175 --> 00:00:49,115 and a half years. Lucit is a behavioral 23 00:00:49,335 --> 00:00:49,835 health 24 00:00:50,215 --> 00:00:50,715 services 25 00:00:51,094 --> 00:00:51,594 organization 26 00:00:52,054 --> 00:00:54,210 that serves over 15,000,000 27 00:00:54,210 --> 00:00:57,370 members across the country in a variety of 28 00:00:57,370 --> 00:01:01,189 of different health plans and direct to employers 29 00:01:01,329 --> 00:01:03,750 as well through our EAP business. 30 00:01:04,770 --> 00:01:06,724 The provider success organization 31 00:01:07,424 --> 00:01:09,204 is an organization that we 32 00:01:09,584 --> 00:01:10,084 renamed, 33 00:01:10,625 --> 00:01:13,125 which in other companies are typically called 34 00:01:13,424 --> 00:01:14,405 network operations 35 00:01:14,784 --> 00:01:15,685 or the like. 36 00:01:15,984 --> 00:01:18,944 But we took an interesting approach here to 37 00:01:18,944 --> 00:01:20,405 name this provider success 38 00:01:20,704 --> 00:01:23,630 because we believe that in order for a 39 00:01:23,630 --> 00:01:26,609 behavioral health business and many other payer services 40 00:01:26,670 --> 00:01:29,570 businesses to be successful, we need our providers 41 00:01:29,630 --> 00:01:32,270 to be successful. And so our mission as 42 00:01:32,270 --> 00:01:34,450 as a department is to empower providers 43 00:01:35,165 --> 00:01:37,004 to treat their patients and do what they 44 00:01:37,004 --> 00:01:39,885 do best and provide them support and services 45 00:01:39,885 --> 00:01:42,444 that they need. So, so that's what we 46 00:01:42,444 --> 00:01:44,765 do here at Lucid from a behavioral health 47 00:01:44,765 --> 00:01:46,385 perspective and and in particular, 48 00:01:46,924 --> 00:01:48,545 the provider success team. 49 00:01:50,100 --> 00:01:51,799 Great. Thank you so much for the overview, 50 00:01:51,859 --> 00:01:53,880 Vasar. It it's great to hear how 51 00:01:54,260 --> 00:01:56,520 your organization is, as you put it, empowering 52 00:01:56,659 --> 00:01:59,540 providers. I think that's so important in this 53 00:01:59,540 --> 00:02:02,064 in this current landscape where in behavioral health, 54 00:02:02,064 --> 00:02:02,885 we're seeing 55 00:02:03,185 --> 00:02:05,605 a really sharp rise in demand for services 56 00:02:05,825 --> 00:02:07,045 and at the same time, 57 00:02:07,344 --> 00:02:08,884 a critical provider shortage. 58 00:02:09,665 --> 00:02:11,824 So in that environment, I'd love to know 59 00:02:11,824 --> 00:02:12,724 from your perspective, 60 00:02:13,104 --> 00:02:16,189 what communication challenges and barriers are you seeing 61 00:02:16,189 --> 00:02:18,750 health plans deal with here, especially when it 62 00:02:18,750 --> 00:02:20,289 comes to engaging their providers? 63 00:02:20,909 --> 00:02:22,849 And why is addressing that so important? 64 00:02:23,709 --> 00:02:24,209 Absolutely. 65 00:02:24,590 --> 00:02:27,729 You know, the the behavioral health provider landscape 66 00:02:28,189 --> 00:02:29,650 is much different than 67 00:02:30,114 --> 00:02:33,555 the, for example, primary care landscape where so 68 00:02:33,555 --> 00:02:35,495 much of the primary care market 69 00:02:35,794 --> 00:02:37,175 is connected to 70 00:02:37,715 --> 00:02:40,694 large facility systems and health systems 71 00:02:41,074 --> 00:02:41,894 that provides 72 00:02:42,435 --> 00:02:43,894 those primary care offices 73 00:02:44,354 --> 00:02:46,200 a lot of administrative support 74 00:02:46,580 --> 00:02:49,159 and, and back end functions to help them 75 00:02:49,300 --> 00:02:50,200 run their business. 76 00:02:50,580 --> 00:02:53,300 In the behavioral health landscape, there's still certainly 77 00:02:53,300 --> 00:02:54,439 a lot of fragmentation 78 00:02:55,060 --> 00:02:58,280 where there are solar practitioners and small partnerships 79 00:02:58,420 --> 00:03:01,335 and certainly large organizations as well. But, 80 00:03:02,055 --> 00:03:02,555 given 81 00:03:03,254 --> 00:03:04,555 the the access challenges 82 00:03:04,935 --> 00:03:07,495 out in the marketplace and the the real 83 00:03:07,495 --> 00:03:08,395 need for 84 00:03:08,854 --> 00:03:11,514 for behavioral health services, it's really important 85 00:03:11,974 --> 00:03:13,754 to engage the whole ecosystem 86 00:03:14,534 --> 00:03:16,030 of behavioral health providers 87 00:03:16,489 --> 00:03:18,969 and try to empower them as best we 88 00:03:18,969 --> 00:03:19,469 can 89 00:03:19,849 --> 00:03:22,330 to be available for for members and and 90 00:03:22,330 --> 00:03:24,750 take on patients and and treat them well. 91 00:03:24,889 --> 00:03:27,629 And so the, you know, the barriers there 92 00:03:27,769 --> 00:03:29,705 has a lot to do with technology, 93 00:03:30,644 --> 00:03:31,384 and processes. 94 00:03:32,324 --> 00:03:35,044 You know, providers are are not just in 95 00:03:35,044 --> 00:03:36,824 the business of being a provider. 96 00:03:37,364 --> 00:03:39,924 They are when they are participating with, managed 97 00:03:39,924 --> 00:03:40,745 care plans, 98 00:03:41,709 --> 00:03:44,430 dealing with the administrative burden of of doing 99 00:03:44,430 --> 00:03:47,090 so. And so think about claim submissions 100 00:03:47,389 --> 00:03:47,889 and 101 00:03:48,349 --> 00:03:50,849 updating their their information and profiles 102 00:03:51,389 --> 00:03:53,069 and everything that they need to do to 103 00:03:53,069 --> 00:03:53,569 appear, 104 00:03:54,430 --> 00:03:55,729 in a provider directory 105 00:03:56,215 --> 00:03:56,715 accurately 106 00:03:57,014 --> 00:03:59,114 and the like. And so what's really important 107 00:03:59,655 --> 00:04:02,454 to the behavioral health network is is offering 108 00:04:02,454 --> 00:04:02,954 them 109 00:04:03,334 --> 00:04:04,555 solutions and support, 110 00:04:05,334 --> 00:04:07,674 whether they are a a solo practitioner 111 00:04:08,390 --> 00:04:10,409 just starting off their business 112 00:04:11,030 --> 00:04:12,569 or part of a large organization, 113 00:04:13,270 --> 00:04:14,810 again, empowering them 114 00:04:15,270 --> 00:04:17,990 to to spend their time and resources on 115 00:04:17,990 --> 00:04:21,134 treating members and and trying to minimize the 116 00:04:21,134 --> 00:04:23,474 administrative burden on their practices. 117 00:04:24,014 --> 00:04:25,294 And, you know, that is, 118 00:04:25,935 --> 00:04:27,954 that is a challenge in that there's 119 00:04:28,735 --> 00:04:31,294 a lot of work that health plans are 120 00:04:31,294 --> 00:04:34,290 are pulled in different directions with their primary 121 00:04:34,290 --> 00:04:35,990 care network, their network 122 00:04:36,370 --> 00:04:38,629 of specialists, their inpatient networks. 123 00:04:39,250 --> 00:04:41,889 You know, the behavioral health networks are are 124 00:04:41,889 --> 00:04:42,389 certainly 125 00:04:42,850 --> 00:04:43,589 as important, 126 00:04:44,210 --> 00:04:46,770 but but are in a sea of of 127 00:04:46,770 --> 00:04:49,009 work that health plans are working on. And 128 00:04:49,009 --> 00:04:51,965 so, again, from a from a Lucid perspective, 129 00:04:52,185 --> 00:04:53,245 you know, we specialize 130 00:04:53,944 --> 00:04:57,064 only in behavioral health, and, this is an 131 00:04:57,064 --> 00:04:58,904 important aspect to make sure that we are 132 00:04:58,904 --> 00:05:01,625 trying to support these providers as best we 133 00:05:01,625 --> 00:05:03,839 can and and embrace them 134 00:05:04,220 --> 00:05:07,100 and their technology and processes and help bridge 135 00:05:07,100 --> 00:05:08,400 those gaps to, 136 00:05:09,100 --> 00:05:11,020 to make sure the providers are focusing on 137 00:05:11,020 --> 00:05:12,460 on doing what they do best, which is 138 00:05:12,460 --> 00:05:13,520 treating their patients. 139 00:05:15,154 --> 00:05:18,035 Yeah. I really appreciate how you described this 140 00:05:18,035 --> 00:05:21,154 behavioral health landscape as fragmented, so to speak. 141 00:05:21,634 --> 00:05:22,995 And it sounds like there's a lot of 142 00:05:22,995 --> 00:05:25,154 opportunities to kind of connect the dots, make 143 00:05:25,154 --> 00:05:26,375 providers more visible, 144 00:05:26,915 --> 00:05:29,154 to their networks. And yeah. So I really 145 00:05:29,154 --> 00:05:30,375 appreciate that overview. 146 00:05:30,710 --> 00:05:33,449 And, Vasari, you mentioned primary care 147 00:05:33,910 --> 00:05:36,470 toward the beginning of your response, and I 148 00:05:36,470 --> 00:05:38,870 wanted to to dive into primary care just 149 00:05:38,870 --> 00:05:40,310 a little bit here. I know that, you 150 00:05:40,310 --> 00:05:42,389 know, some of those initial behavioral health screenings, 151 00:05:42,389 --> 00:05:44,745 like depression screenings, for example, those can take 152 00:05:44,745 --> 00:05:47,145 place in a primary care setting. So can 153 00:05:47,145 --> 00:05:49,384 you share with our audience how primary care 154 00:05:49,384 --> 00:05:52,285 plays a role in that communication and information 155 00:05:52,345 --> 00:05:55,225 exchange surrounding behavioral health? Maybe you could walk 156 00:05:55,225 --> 00:05:56,205 us through an example. 157 00:05:58,120 --> 00:06:00,779 It's a critical channel. You think about 158 00:06:01,560 --> 00:06:04,519 a patient's journey when they may think that 159 00:06:04,519 --> 00:06:06,759 they need behavioral health services for the first 160 00:06:06,759 --> 00:06:07,259 time 161 00:06:07,560 --> 00:06:08,939 in their life. 162 00:06:09,639 --> 00:06:11,914 They may not know what the difference between 163 00:06:12,134 --> 00:06:12,875 a therapist 164 00:06:13,254 --> 00:06:16,154 and a psychologist and a psychiatrist is, 165 00:06:16,615 --> 00:06:18,454 yet there's a pretty good chance that they 166 00:06:18,454 --> 00:06:19,514 have a relationship 167 00:06:20,134 --> 00:06:22,294 with a primary care provider that they've had 168 00:06:22,294 --> 00:06:24,074 for potentially a long 169 00:06:24,534 --> 00:06:27,500 time and and have the trust of that 170 00:06:27,560 --> 00:06:28,060 PCP 171 00:06:28,439 --> 00:06:29,960 to to know where to go when they 172 00:06:29,960 --> 00:06:30,939 have a health issue. 173 00:06:31,400 --> 00:06:32,139 And so, 174 00:06:32,520 --> 00:06:35,319 the primary care channel is is critical in 175 00:06:35,319 --> 00:06:38,379 that they are a a catcher's mitt of 176 00:06:38,680 --> 00:06:41,415 patients who have behavioral health needs. And 177 00:06:41,875 --> 00:06:42,375 so 178 00:06:43,555 --> 00:06:44,694 providing resources 179 00:06:45,235 --> 00:06:47,495 for the primary care channel 180 00:06:47,955 --> 00:06:48,455 in 181 00:06:49,314 --> 00:06:52,055 supporting them to to help them with 182 00:06:52,810 --> 00:06:54,970 patients that they have, their patients who have 183 00:06:54,970 --> 00:06:57,870 behavioral health care needs and letting them know 184 00:06:58,329 --> 00:07:00,649 where to go and what resources are available 185 00:07:00,649 --> 00:07:03,129 to them is is absolutely critical. And so 186 00:07:03,129 --> 00:07:05,949 one of the examples around this, around information 187 00:07:06,250 --> 00:07:08,355 sharing, just just on the front end of 188 00:07:08,355 --> 00:07:08,855 referrals, 189 00:07:09,314 --> 00:07:10,754 and then we'll get to the back end 190 00:07:10,754 --> 00:07:12,615 around what actually happened. 191 00:07:13,074 --> 00:07:15,574 We're working with a a primary care practice 192 00:07:16,115 --> 00:07:16,774 in Florida 193 00:07:17,314 --> 00:07:17,814 that, 194 00:07:18,274 --> 00:07:19,889 is is high volume, has a lot of 195 00:07:19,889 --> 00:07:22,050 patients they see, and and certainly a lot 196 00:07:22,050 --> 00:07:23,810 of their patients have behavioral health care needs. 197 00:07:23,810 --> 00:07:24,310 And 198 00:07:25,810 --> 00:07:26,550 in the, 199 00:07:27,090 --> 00:07:28,310 in the prior scenario, 200 00:07:28,850 --> 00:07:31,330 it's it's really difficult for these primary care 201 00:07:31,330 --> 00:07:33,134 physicians to to try to 202 00:07:34,014 --> 00:07:36,175 to find somewhere to go with with those 203 00:07:36,175 --> 00:07:38,415 patients. And so what we have done is 204 00:07:38,415 --> 00:07:39,074 we connected 205 00:07:39,694 --> 00:07:42,675 with that primary care practice, and we integrated 206 00:07:42,975 --> 00:07:45,535 with their EMR. And so when they see 207 00:07:45,535 --> 00:07:47,154 a patient that has 208 00:07:48,129 --> 00:07:49,509 a behavioral health need, 209 00:07:50,370 --> 00:07:52,370 that PCP knows what to do. They go 210 00:07:52,370 --> 00:07:55,330 into their EMR. They drop down their their 211 00:07:55,330 --> 00:07:55,830 referral 212 00:07:56,850 --> 00:07:59,490 specialty field. And when they get to behavioral 213 00:07:59,490 --> 00:08:01,970 health, we're we're coded in their system, Lucid, 214 00:08:01,970 --> 00:08:03,785 as the first option. And so when they 215 00:08:03,785 --> 00:08:06,125 click that button, they can tell their patient, 216 00:08:06,425 --> 00:08:06,925 okay, 217 00:08:07,625 --> 00:08:09,544 understand your needs. We're gonna get you a 218 00:08:09,544 --> 00:08:11,785 referral. Lucid is gonna be the organization that's 219 00:08:11,785 --> 00:08:13,704 gonna call you and help you get the 220 00:08:13,704 --> 00:08:15,865 care that you need. And so that triggers 221 00:08:15,865 --> 00:08:18,580 a an outreach from the Lucid team to 222 00:08:18,580 --> 00:08:20,040 get in touch with that patient 223 00:08:20,420 --> 00:08:22,900 and screen them and find out what their 224 00:08:22,900 --> 00:08:25,139 care needs are, whether they actually do need 225 00:08:25,139 --> 00:08:27,080 a therapist or a psychiatrist 226 00:08:27,699 --> 00:08:30,354 or or another type of behavioral health care 227 00:08:30,354 --> 00:08:30,854 need 228 00:08:31,235 --> 00:08:34,115 and get them scheduled into an appointment. And 229 00:08:34,115 --> 00:08:37,554 so that that primary care physician knows their 230 00:08:37,554 --> 00:08:39,794 patient is being taken care of, going to 231 00:08:39,794 --> 00:08:41,575 a a visit a 232 00:08:42,009 --> 00:08:42,509 practitioner 233 00:08:43,129 --> 00:08:45,370 that is clinically appropriate from the Haver Health 234 00:08:45,370 --> 00:08:45,870 standpoint 235 00:08:46,730 --> 00:08:48,730 and know that that that patient is going 236 00:08:48,730 --> 00:08:51,049 to get seen in a reasonable amount of 237 00:08:51,049 --> 00:08:53,449 time. On the back end of this, it's 238 00:08:53,449 --> 00:08:56,206 also really important around information exchange that that 239 00:08:56,206 --> 00:08:56,354 PCP also captures the information after that initial 240 00:08:56,354 --> 00:08:57,159 appointment and ongoing, you know, 241 00:08:57,825 --> 00:09:01,184 captures the information after that initial appointment and 242 00:09:01,184 --> 00:09:01,684 ongoing 243 00:09:02,465 --> 00:09:04,785 appointments happen to know that, yes, my patient 244 00:09:04,785 --> 00:09:05,764 did go to 245 00:09:06,144 --> 00:09:08,865 to so and so therapist or psychiatrist and 246 00:09:08,865 --> 00:09:11,825 here's their treatment plan. And and Lucid is 247 00:09:11,825 --> 00:09:13,125 in the middle of that, 248 00:09:14,509 --> 00:09:15,329 those transactions 249 00:09:15,709 --> 00:09:17,409 to to connect to the PCP 250 00:09:18,110 --> 00:09:19,949 world and let them know, yes, your patients 251 00:09:19,949 --> 00:09:21,870 are being taken care of and here's where 252 00:09:21,870 --> 00:09:22,929 they're going. So, 253 00:09:23,629 --> 00:09:24,990 you know, we do have a lot of 254 00:09:24,990 --> 00:09:28,004 of members and patients who who can navigate 255 00:09:28,004 --> 00:09:29,944 the system and and land themselves 256 00:09:30,644 --> 00:09:32,644 in favor of health care services directly, but 257 00:09:32,644 --> 00:09:35,284 there's certainly a very large role for the 258 00:09:35,284 --> 00:09:37,065 primary care channel to play 259 00:09:37,444 --> 00:09:40,565 around getting their patients who have behavioral health 260 00:09:40,565 --> 00:09:42,485 needs and a solution for them as opposed 261 00:09:42,485 --> 00:09:42,929 to a, 262 00:09:43,649 --> 00:09:45,589 you know, the traditional method of, 263 00:09:46,129 --> 00:09:47,909 you know, here may be a list of 264 00:09:48,210 --> 00:09:49,809 of providers that we may know in the 265 00:09:49,809 --> 00:09:50,309 community 266 00:09:50,850 --> 00:09:51,350 by, 267 00:09:52,009 --> 00:09:54,850 you know, by a discharge planner or someone 268 00:09:54,850 --> 00:09:55,990 in the office versus 269 00:09:56,370 --> 00:09:58,754 a full suite solution that that someone like 270 00:09:58,754 --> 00:09:59,654 Lucid can offer. 271 00:10:01,554 --> 00:10:02,054 Fascinating. 272 00:10:02,514 --> 00:10:05,634 Thanks so much, Vassar. Sounds like just that 273 00:10:05,634 --> 00:10:07,495 simple practice of integrating 274 00:10:08,115 --> 00:10:10,914 this tool within the EHR, it's really helpful 275 00:10:10,914 --> 00:10:13,259 for both the provider and the patient, kind 276 00:10:13,259 --> 00:10:14,480 of streamlines that, 277 00:10:15,180 --> 00:10:18,059 linkage to care. So appreciate you sharing a 278 00:10:18,059 --> 00:10:19,899 little more detail about that. And I think 279 00:10:19,899 --> 00:10:20,639 that actually 280 00:10:21,180 --> 00:10:23,340 serves my next question serves up my next 281 00:10:23,340 --> 00:10:25,580 question, which which is that I wanted to 282 00:10:25,580 --> 00:10:28,034 know about any other key strategies or resources 283 00:10:28,034 --> 00:10:30,115 that you'd recommend to health plans in order 284 00:10:30,115 --> 00:10:32,914 to better engage behavioral health providers and improve 285 00:10:32,914 --> 00:10:34,434 care, kind of as we talked about. I 286 00:10:34,434 --> 00:10:37,074 know those that integrated e r EHR feature 287 00:10:37,074 --> 00:10:39,475 is one thing, but any other resources or 288 00:10:39,475 --> 00:10:41,899 strategies you wanted to kind of elaborate on 289 00:10:41,899 --> 00:10:44,220 or even just a best next step leaders 290 00:10:44,220 --> 00:10:46,000 can take to drive progress? 291 00:10:47,259 --> 00:10:49,339 Yeah. I think the the way of the 292 00:10:49,339 --> 00:10:52,159 world that we can connect these two systems 293 00:10:52,220 --> 00:10:52,879 is through, 294 00:10:53,580 --> 00:10:54,080 integrated 295 00:10:54,539 --> 00:10:55,039 programs 296 00:10:55,365 --> 00:10:58,085 between the the PCP or medical programs that 297 00:10:58,085 --> 00:10:58,825 health plans 298 00:10:59,205 --> 00:11:01,764 are engaging with their own network and their 299 00:11:01,764 --> 00:11:03,764 behavioral health programs and making sure that these 300 00:11:03,764 --> 00:11:06,245 are not two separate programs, that they are 301 00:11:06,245 --> 00:11:07,144 working together. 302 00:11:07,570 --> 00:11:09,409 And so as I mentioned a little bit 303 00:11:09,409 --> 00:11:09,909 before 304 00:11:10,450 --> 00:11:13,250 in the last example about the primary care 305 00:11:13,250 --> 00:11:14,950 and how we help navigate 306 00:11:15,409 --> 00:11:15,909 members, 307 00:11:16,529 --> 00:11:17,029 into 308 00:11:17,409 --> 00:11:19,829 behavioral health appointments, that that is our 309 00:11:20,195 --> 00:11:22,914 our navigate and connect solution where we are 310 00:11:22,995 --> 00:11:24,995 Lucid is taking the guesswork out of the 311 00:11:24,995 --> 00:11:28,355 patient and screening them and connecting to networks 312 00:11:28,355 --> 00:11:30,855 of providers who are connected into our technology 313 00:11:31,634 --> 00:11:34,970 and providing their real time appointment availability 314 00:11:35,669 --> 00:11:36,169 to 315 00:11:36,629 --> 00:11:39,029 to offer up that that channel for the 316 00:11:39,029 --> 00:11:41,669 patients. But again, the the key there is 317 00:11:41,669 --> 00:11:43,830 that that is not stand alone, that that 318 00:11:43,830 --> 00:11:45,129 is connected to 319 00:11:45,955 --> 00:11:48,534 the the medical networks and the medical programs 320 00:11:49,235 --> 00:11:51,554 and, you know, potentially, in some cases, the 321 00:11:51,554 --> 00:11:52,214 care management 322 00:11:52,914 --> 00:11:53,414 programs 323 00:11:53,955 --> 00:11:55,495 that exist in, 324 00:11:56,274 --> 00:11:58,434 in the health plans medical world. And so 325 00:11:58,434 --> 00:12:00,830 making sure that these members that have higher 326 00:12:00,830 --> 00:12:03,809 care needs are co managed by both their 327 00:12:03,950 --> 00:12:06,750 medical programs and their behavioral health programs and 328 00:12:06,750 --> 00:12:09,629 that there's connectivity there. Because these, again, these 329 00:12:09,629 --> 00:12:12,315 are not exclusive in terms of a patient's 330 00:12:12,315 --> 00:12:12,815 care 331 00:12:14,154 --> 00:12:16,554 needs. They may be diagnosed with a, with 332 00:12:16,554 --> 00:12:19,595 an issue with a diagnosis that that comes 333 00:12:19,595 --> 00:12:21,294 with a behavioral health 334 00:12:21,595 --> 00:12:23,995 burden on that patient, a new cancer diagnosis. 335 00:12:23,995 --> 00:12:26,769 You think about someone's behavioral health care needs 336 00:12:26,769 --> 00:12:29,190 when they just find out about a diagnosis 337 00:12:29,330 --> 00:12:31,570 like that. And so making sure, you know, 338 00:12:31,570 --> 00:12:33,110 again, from the traditional standpoint 339 00:12:33,570 --> 00:12:36,690 that those patients are seeing their oncologists and 340 00:12:36,690 --> 00:12:38,529 have a care plan forward, but they also 341 00:12:38,529 --> 00:12:40,934 need to be assessed for behavioral health care 342 00:12:40,934 --> 00:12:42,855 needs to make sure that they're in a 343 00:12:42,855 --> 00:12:43,754 good place from 344 00:12:44,134 --> 00:12:45,194 a well-being standpoint. 345 00:12:46,375 --> 00:12:46,875 Mhmm. 346 00:12:47,414 --> 00:12:49,815 Yeah. Connectivity really seems to be the through 347 00:12:49,815 --> 00:12:50,554 line here, 348 00:12:51,014 --> 00:12:53,495 in regards to ensuring patients have access to 349 00:12:53,495 --> 00:12:55,495 behavioral health services in the first place, that 350 00:12:55,495 --> 00:12:57,860 they are linked to them, and that, 351 00:12:58,559 --> 00:13:00,480 those services kinda fit into a a more 352 00:13:00,480 --> 00:13:02,019 holistic care plan. So, 353 00:13:02,320 --> 00:13:04,659 Vasari, this has been such an educational conversation. 354 00:13:05,039 --> 00:13:07,839 Really appreciate everything you've shared. Is there anything 355 00:13:07,839 --> 00:13:09,600 that we didn't touch on or any final 356 00:13:09,600 --> 00:13:11,700 thoughts that you wanted our audience to know? 357 00:13:12,054 --> 00:13:13,654 Scott, I would just say broadly speaking, you 358 00:13:13,654 --> 00:13:17,754 know, the the behavioral health community out there 359 00:13:17,894 --> 00:13:21,355 of providers are are wonderful individuals that understand 360 00:13:21,735 --> 00:13:23,514 that this is about the holistic 361 00:13:23,894 --> 00:13:25,434 care of of members 362 00:13:25,815 --> 00:13:27,169 and that they are connected 363 00:13:28,029 --> 00:13:29,789 to the world and not existing just in 364 00:13:29,789 --> 00:13:30,450 the vacuum 365 00:13:31,070 --> 00:13:33,629 of of Vabra healthcare needs. So I'm I'm 366 00:13:33,629 --> 00:13:34,129 so 367 00:13:34,830 --> 00:13:37,570 privileged to work with Vabra healthcare providers 368 00:13:38,029 --> 00:13:39,824 in the markets that that we serve and 369 00:13:39,824 --> 00:13:42,065 the members that we serve and just love 370 00:13:42,065 --> 00:13:42,565 seeing 371 00:13:43,184 --> 00:13:44,865 the the innovation that is coming out of 372 00:13:44,865 --> 00:13:46,324 these channels in terms 373 00:13:46,704 --> 00:13:47,845 of moving forward, 374 00:13:48,225 --> 00:13:48,884 the connectivity, 375 00:13:49,424 --> 00:13:50,084 the integrations 376 00:13:50,384 --> 00:13:50,884 between 377 00:13:51,639 --> 00:13:53,339 technology systems and between 378 00:13:53,959 --> 00:13:57,259 medical and facility systems and behavioral health care. 379 00:13:57,720 --> 00:14:00,600 It's certainly wonderful to see that that these 380 00:14:00,600 --> 00:14:02,519 two worlds are coming together, and I think 381 00:14:02,519 --> 00:14:05,294 that's just gonna be the the best possible 382 00:14:05,294 --> 00:14:07,534 outcome in treating patients. So it's it's a 383 00:14:07,534 --> 00:14:10,495 wonderful time to be in behavioral health care, 384 00:14:10,495 --> 00:14:12,095 and I and I love seeing where things 385 00:14:12,095 --> 00:14:12,754 are going. 386 00:14:14,254 --> 00:14:16,335 Visart, thank you so much again for your 387 00:14:16,335 --> 00:14:18,629 time, for sharing your passion in this field 388 00:14:18,690 --> 00:14:20,070 and for ending your work. 389 00:14:20,610 --> 00:14:22,370 Appreciate you being on the podcast today. Thank 390 00:14:22,370 --> 00:14:23,110 you again. 391 00:14:23,570 --> 00:14:25,330 Thanks for being here. I really appreciate it, 392 00:14:25,330 --> 00:14:25,830 Erica. 393 00:14:26,209 --> 00:14:28,129 And we'd also like to thank Lucid for 394 00:14:28,129 --> 00:14:29,669 sponsoring today's episode. 395 00:14:30,158 --> 00:14:32,158 Listeners, please be sure to tune into more 396 00:14:32,158 --> 00:14:34,958 podcasts from Becker's by visiting our podcast page 397 00:14:34,958 --> 00:14:37,458 at beckershospitalreview.com.