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Evernorth brings the power of wonder and relentless

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innovation to create world class pharmacy care and

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benefit solutions. Our connected health services make the

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treatment, prediction, and prevention of health care's most

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complex conditions

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easier and more accessible as we drive organizations

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and people forward. Ever North Home Based Care

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provides value based care that helps patients with

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multiple chronic conditions

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and social determinant of health barriers get the

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care they need and the personalized experience they

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deserve. We serve patients who struggle to navigate

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the health care system by bringing high quality

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primary

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and preventative care services to the home. By

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providing clinical care and support services that provide

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whole person care, we improve health equity, access,

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and outcomes for the populations we serve.

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This is Gracelyn Keller with the Becker's Healthcare

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podcast, and we are live at the 2024

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payer issues roundtable.

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I'm currently joined by doctor Daniel Beckles, who's

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a surgeon at Ochsner Health. So doctor Beckles,

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thank you for joining me today. Let's start

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our conversation by having you introduce yourself and

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tell us a little bit about your role.

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Absolutely. Good morning, and, you know, thanks for

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having me here. I'm doctor Daniel Beckles,

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a cardiothoracic surgeon employed at Ochsner Health in

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Louisiana.

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I am director of cardiac

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cardiothoracic surgery services

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in CHRISTUS Health, St. Pat's Hospital in Lake

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Charles.

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Wonderful. Well, thank you for taking the time

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to be here. And let's start our conversation

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talking about priorities.

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So from improving member experience

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and expanding value based care to controlling costs,

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payer executives have ambitious growth goals for the

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rest of 2024 and the new year ahead.

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So in your role, what is your top

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priority and how are you planning to get

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there?

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My top priority is

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delivering value based care to our community

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and beyond.

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And so by using

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and improving

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our own

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outcomes data,

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we're able to do a root cause analysis

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of a lot of these metrics that already

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benchmark

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nationally

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and really come up with new processes

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and structures of how to improve quality

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and thereby decrease cost.

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Absolutely. And going off of that, at an

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industry level, how would you describe the biggest

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barriers to effectively serving and engaging members? And

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what opportunities

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do you see for large scale improvements?

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And how are you applying those in your

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current strategies?

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I think the biggest

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barriers we see now is really, you know,

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lifestyle choices

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of a lot of, you know, our members.

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And I think, you know, we just have

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to put use what other industries are using.

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We just have to put incentives on it,

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you know, to incentivize

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better choices. It's really that simple. And how

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we go about that is gonna be very

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innovative moving ahead.

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Wonderful. And switching gears a little bit toward

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growing leaders.

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Keeping pace in today's dynamic health care landscape

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is challenging.

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So what is one piece of advice you'd

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share with peer leaders to grow their businesses

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while keeping members top of mind?

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I think we have to focus

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on people. I think we really have to

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take care of our own people and the

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people that we work with, the people that

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are around us. I think if we just

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start just start there,

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start by really looking at their

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at their health and how we can improve,

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you know, one person at a time. But

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starting really

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at the people level, really what they want,

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and and just

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provided them with much better choices

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to live a more happier and healthier lifestyle.

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And as we wrap our conversation today, is

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there any closing words you'd like to share

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on the podcast?

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No. I think this is these are really

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exciting times, you know, in health care.

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We have so much data. A lot of

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hospitals

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and industry have so much data today. What

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we do with that data, I think, is

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very important

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moving forward where we can use it in

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a very constructive way to really improve health

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overall.

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So thanks for having me. Wonderful. Well, thank

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you for being here. Again, we're live at

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the 2024 Payer Issues Roundtable.