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Evernorth brings the power of wonder and relentless

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innovation to create world class pharmacy care and

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benefit solutions. Our connected health services make the

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treatment, prediction, and prevention of health care's most

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complex conditions

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easier and more accessible as we drive organizations

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and people forward. Ever North Home Based Care

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provides value based care that helps patients with

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multiple chronic conditions

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and social determinant of health barriers get the

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care they need and the personalized experience they

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deserve. We serve patients who struggle to navigate

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the health care system by bringing high quality

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primary

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and preventative care services to the home. By

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providing clinical care and support services that provide

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whole person care, we improve health equity, access,

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and outcomes for the populations we serve.

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Hello, everyone, and thank you for tuning in

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to the Becker's Health Care podcast. Thrilled today

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to be joined by Brendan Kerrigan, senior director

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of business development at Evernorth Health Services Home

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Based Care. Brandon, thank you so much for

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joining us today. Thank you.

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Brandon, can you please share a little bit

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about yourself and your background with the audience?

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Sure. I'd be happy to. Thanks.

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So I lead business development for Evernorth Home

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Based Care.

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I've been in the, health care environment for

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a good 30 plus years. And I've been

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in the payer space as well as the

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payments and digital therapeutic space.

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What drew me to Evernorth and for the

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services that we provide is really around the

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why.

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And the why for me and for us

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is really focusing on those members and those

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patients that,

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are challenged with our current healthcare delivery system

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and how we can help improve their care

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journey by bringing care into the home.

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So from improving member experience to controlling costs,

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payer executives have ambitious goals for 2024 and

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beyond. Can you please tell us a little

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bit more about how Evernorth's HBC model can

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address these goals?

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Sure. I think there's really three things I'd

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like to focus on,

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as we think about the the opportunities for

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health plans

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as they address their their,

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strategic objectives for 2025 and beyond. And the

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first is the shift in demographics.

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And I think we can all see this

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in the data that plays out that we've

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got an aging population. And along with that

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comes, an increased prevalence in chronic conditions.

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So that's the first. The second one,

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and the data supports and bears this out

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is that there's a growing,

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preference for care to be delivered in the

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home. I think we can all appreciate,

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loved ones who,

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would really prefer to have care delivered in

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the home.

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We know that it optimizes,

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clinical outcomes,

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for the members for whom we serve. And

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I think the third is really around the

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the intersection of of quality and cost

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in that we know that by providing,

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care in the home,

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to the extent that it is going to

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be,

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clinically,

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validated,

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we know that there will be, improvements in

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clinical outcomes and member satisfactions and cost savings.

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So how does technology play a role in

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developing your growth strategies?

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So for us, we take a little bit

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of a different view on technology.

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We invest in a couple of different areas.

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The primary area that we invest in on

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technology is how do we help support our

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clinical care team that is going into the

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home

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so that their engagement with the member is

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really focused on the member and less so

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on any administrative

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tasks.

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So we really wanna make sure that they

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have the best tools and resources available to

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them as clinicians going into the home so

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that they can focus first and foremost on

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the needs of the member.

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The second area that we we do focus

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on is,

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to provide

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technology to our members and patients

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that can help them on their care journey.

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However, it is not, something that is always

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going to be adapted, especially if we're dealing

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with

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a a age member of the population

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who may not be as technologically savvy in

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terms of the services that we would provide.

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In closing on that statement, I would say

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that we we do use and will use

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virtual services,

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when the patient or member is comfortable with

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that to help advance the care journey.

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So 2025 is right around the corner.

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What are some of the top areas of

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focus for Evernorth home based care you head

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into the new year?

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So I think one of the one of

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the primary things that we're focused on with

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our health plan partners

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is how do we help them on their

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strategic journey to meet the needs of their

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members around health equity and social determinants of

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health? I know this is a topic that,

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has been getting a lot of, press lately

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and

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our view is that we think we can

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serve a critical role in doing that. As

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our clinicians go into the home,

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we're able

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to be what I call the eyes, ears,

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and hands on in the home to understand

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what are the SDOH factors that that member

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might be faced with. That's something that just

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simply can't be accomplished through a

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a telephone or other type of virtual interaction.

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However, with our clinicians in the home, we're

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able to look at those things that will

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impact,

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the journey around SDOH and health equity. And

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those examples would be,

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is there appropriate transportation? Are we dealing with

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any literacy issues? Do we have housing issues?

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Do we have activities of daily living issues?

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And so what are the things that we

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first and foremost must address before we can,

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begin helping that member on their care journey?

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Awesome. Well, thank you so much, Brandon, for

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joining us today on the show. But before

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I let you go, do you have any

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final thoughts you'd like to leave with our

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listeners? Sure. You know, one last thought I'd

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like to leave, especially as we partner with

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health plans, is it's really about alignment of

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the services that we can bring forth

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and integrating those with the existing programs that

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our health plan partners might have in place.

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We're not,

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here to replace what's working well. We're here

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to help supplement,

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what is already in place and to bring

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that, clinical care team into the home to

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help the members on their care journey.

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Awesome. Well, Brandon, I wanna thank you again

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for joining us today on the show. To

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our listeners, thank you for joining us, and

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please be sure to check out others back

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and please be sure to check out other

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Becker's health care podcasts.

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Have a wonderful rest of your day. Thank

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you.