1 00:00:00,480 --> 00:00:02,720 Hello. This is Arianna Porta Lattan with the 2 00:00:02,720 --> 00:00:05,279 Becker's Dental and DSO review podcast. I'm thrilled 3 00:00:05,279 --> 00:00:07,440 to be joined today by Ahmed Farag, the 4 00:00:07,440 --> 00:00:09,519 oral health director for the Oregon Health Authority. 5 00:00:09,519 --> 00:00:10,960 Ahmed, thank you so much for being here 6 00:00:10,960 --> 00:00:12,339 today. It's great to have you. 7 00:00:12,955 --> 00:00:15,994 Yeah. Thank you, Arianna. Thank, thanks to Bakers 8 00:00:15,994 --> 00:00:17,835 for having me. It's an honor to be 9 00:00:17,835 --> 00:00:19,114 on the podcast. And, 10 00:00:19,835 --> 00:00:21,675 I have listened to so many great leaders 11 00:00:21,675 --> 00:00:24,095 here and truly admire the work you're doing. 12 00:00:24,474 --> 00:00:26,309 Yes. We're happy to have you here. To 13 00:00:26,309 --> 00:00:28,149 start us off, can you introduce yourself for 14 00:00:28,149 --> 00:00:29,670 our listeners and tell us a little bit 15 00:00:29,670 --> 00:00:30,869 about your background and your work with the 16 00:00:30,869 --> 00:00:31,929 Oregon Health Authority? 17 00:00:32,789 --> 00:00:33,609 Yeah. Sure. 18 00:00:34,229 --> 00:00:35,850 I'm doctor Ahmed Farag. 19 00:00:36,229 --> 00:00:36,729 And, 20 00:00:37,109 --> 00:00:38,729 at my core, I believe 21 00:00:39,085 --> 00:00:41,484 health care is a human right. It is 22 00:00:41,484 --> 00:00:42,064 a fundamental 23 00:00:42,445 --> 00:00:45,504 need that shouldn't be depending on your geographic 24 00:00:45,564 --> 00:00:48,064 location, your income, or what kind of insurance 25 00:00:48,125 --> 00:00:48,784 you have. 26 00:00:49,405 --> 00:00:50,225 For a background, 27 00:00:50,604 --> 00:00:53,004 my journey really started with my father, a 28 00:00:53,004 --> 00:00:56,359 retired surgeon who was my first role model 29 00:00:56,579 --> 00:00:58,920 for providing intentional human care. 30 00:00:59,460 --> 00:01:01,159 My path has been edifying, 31 00:01:01,539 --> 00:01:04,760 and you can call it uniquely, not straight. 32 00:01:05,219 --> 00:01:08,040 I began my dental surgical career in Egypt 33 00:01:08,099 --> 00:01:10,875 where I often cared for patients who have 34 00:01:11,275 --> 00:01:13,355 been overlooked by a system with very few 35 00:01:13,355 --> 00:01:13,855 resources. 36 00:01:14,715 --> 00:01:15,515 I then, 37 00:01:15,915 --> 00:01:18,254 had the opportunity to work in advanced universal 38 00:01:18,394 --> 00:01:21,674 health systems in Europe, specifically Germany and Italy 39 00:01:21,674 --> 00:01:22,655 for a few years. 40 00:01:23,650 --> 00:01:26,629 That opened my eyes to the incredible potential 41 00:01:26,689 --> 00:01:28,709 of truly accessible health care. 42 00:01:29,730 --> 00:01:31,989 I then came to the University of Rochester 43 00:01:32,049 --> 00:01:34,609 in New York, over a decade ago where 44 00:01:34,609 --> 00:01:37,670 I advanced my dental training at the Eastman 45 00:01:37,805 --> 00:01:40,144 Institute of Oral Health and Strong Memorial Hospital 46 00:01:40,685 --> 00:01:42,465 while also earning my master's, 47 00:01:42,765 --> 00:01:44,545 from the Simon Business School. 48 00:01:45,004 --> 00:01:47,564 All of these steps have led to my 49 00:01:47,564 --> 00:01:50,545 current role, here at Oregon Health Authority, 50 00:01:50,844 --> 00:01:52,704 and I am here to build 51 00:01:53,159 --> 00:01:56,619 smarter systems that meet people where they are 52 00:01:57,079 --> 00:01:59,319 and give them a fair and equitable chance 53 00:01:59,319 --> 00:02:00,459 at their health. 54 00:02:01,079 --> 00:02:02,219 It drives me, 55 00:02:02,759 --> 00:02:04,219 so much every day 56 00:02:04,759 --> 00:02:06,459 knowing that every policy 57 00:02:06,865 --> 00:02:09,284 we shape, every partnership we build 58 00:02:09,665 --> 00:02:12,004 can make real difference in someone's life. 59 00:02:14,064 --> 00:02:15,665 Great. Thank you so much for sharing your 60 00:02:15,665 --> 00:02:17,365 background there. It's great to hear. 61 00:02:17,905 --> 00:02:19,745 First question for you here, what are some 62 00:02:19,745 --> 00:02:21,425 of the biggest issues that you're following in 63 00:02:21,425 --> 00:02:22,639 the dental industry 64 00:02:24,060 --> 00:02:27,259 currently? Yeah. Thank you for, saying the biggest 65 00:02:27,259 --> 00:02:29,979 issues. Understanding that oral health is faced with 66 00:02:29,979 --> 00:02:31,439 many of the same challenges 67 00:02:32,139 --> 00:02:32,300 that, 68 00:02:33,099 --> 00:02:34,860 the rest of health care are faced with, 69 00:02:34,860 --> 00:02:36,835 but some of the most depressing 70 00:02:37,375 --> 00:02:39,294 issues that I'm focused on right now is 71 00:02:39,294 --> 00:02:42,435 the persistent disconnect between oral health and overall 72 00:02:42,495 --> 00:02:43,875 physical and mental health. 73 00:02:44,495 --> 00:02:44,995 Unlike 74 00:02:45,694 --> 00:02:49,490 the medical counterparts, most dentists still rely heavily 75 00:02:49,550 --> 00:02:52,370 in their communication on procedure codes alone. 76 00:02:52,909 --> 00:02:55,409 This is missing in the rich clinical context, 77 00:02:55,710 --> 00:02:58,909 that diagnostic codes like ICD 10 or probably 78 00:02:58,909 --> 00:02:59,729 SUIN 11, 79 00:03:00,509 --> 00:03:01,330 would offer. 80 00:03:02,025 --> 00:03:05,245 This gap limits our insights into the connection 81 00:03:05,305 --> 00:03:08,605 between oral health and systemic condition and prevents 82 00:03:08,665 --> 00:03:09,645 oral health providers 83 00:03:10,185 --> 00:03:11,004 from speaking 84 00:03:11,705 --> 00:03:15,245 a unified data driven language with payers, partners, 85 00:03:15,305 --> 00:03:15,965 and policymakers. 86 00:03:17,379 --> 00:03:18,040 The fact 87 00:03:18,419 --> 00:03:21,139 is oral health doesn't exist in silo. It's 88 00:03:21,139 --> 00:03:22,599 deeply connected to, 89 00:03:23,540 --> 00:03:25,460 your your whole body. So it's connected to 90 00:03:25,460 --> 00:03:28,040 chronic diseases like diabetes, cardiovascular 91 00:03:28,419 --> 00:03:28,919 diseases, 92 00:03:29,715 --> 00:03:33,014 maternal health, and even child and adolescent academic 93 00:03:33,074 --> 00:03:33,574 performance. 94 00:03:33,875 --> 00:03:34,615 But structurally, 95 00:03:35,395 --> 00:03:37,414 dentistry is often still separated 96 00:03:37,875 --> 00:03:40,354 from the data frameworks that guide medical care, 97 00:03:40,354 --> 00:03:42,134 and fixing that disconnect. 98 00:03:44,060 --> 00:03:46,939 Truly having an integrated model is one of 99 00:03:46,939 --> 00:03:49,360 the most important opportunities we have to transform 100 00:03:49,500 --> 00:03:50,000 care. 101 00:03:51,340 --> 00:03:52,939 Not to say as well that we are 102 00:03:52,939 --> 00:03:56,139 still navigating the long shift from volume to 103 00:03:56,139 --> 00:03:56,639 value. 104 00:03:57,415 --> 00:04:00,455 Dentistry remains bired in a fee for service 105 00:04:00,455 --> 00:04:02,474 model that rewards treatment 106 00:04:02,855 --> 00:04:03,675 over prevention 107 00:04:04,375 --> 00:04:05,115 or outcomes. 108 00:04:06,534 --> 00:04:09,939 This is creating major inequities really. And on 109 00:04:09,939 --> 00:04:10,519 an equity 110 00:04:10,819 --> 00:04:13,159 side of things, according to HRSA, 111 00:04:13,859 --> 00:04:16,819 that, almost two thirds of the dental health 112 00:04:16,819 --> 00:04:19,800 professional shortage areas are in rural communities where 113 00:04:20,180 --> 00:04:23,634 patients might have to travel hundreds of miles 114 00:04:23,634 --> 00:04:24,615 just for care. 115 00:04:25,154 --> 00:04:25,975 These barriers, 116 00:04:26,754 --> 00:04:28,055 in addition to the poverty, 117 00:04:28,435 --> 00:04:29,414 geographic isolation, 118 00:04:30,274 --> 00:04:32,854 mean that many people don't get care until 119 00:04:32,995 --> 00:04:34,535 a condition is severe. 120 00:04:35,399 --> 00:04:38,600 This would drive our costs up and causes 121 00:04:38,600 --> 00:04:40,779 a lot of avoidable suffering for, 122 00:04:41,399 --> 00:04:42,139 our population. 123 00:04:43,399 --> 00:04:43,899 Okay. 124 00:04:44,199 --> 00:04:45,720 Yeah. Some good points that you share there, 125 00:04:45,720 --> 00:04:47,639 so thank you for that. Our next question 126 00:04:47,639 --> 00:04:49,154 here for you, what are you most excited 127 00:04:49,154 --> 00:04:50,995 about when it comes to dentistry and what 128 00:04:50,995 --> 00:04:51,814 makes you nervous? 129 00:04:54,035 --> 00:04:56,115 I have a healthy mix of optimism and 130 00:04:56,115 --> 00:04:56,615 realism, 131 00:04:57,154 --> 00:04:59,415 about that question and and about the future. 132 00:04:59,955 --> 00:05:03,000 My optimistic side is incredibly excited by the 133 00:05:03,000 --> 00:05:06,919 national momentum around treating oral health as essential 134 00:05:06,919 --> 00:05:08,379 rather than optional. 135 00:05:08,839 --> 00:05:10,839 So you can see at the federal level, 136 00:05:10,839 --> 00:05:14,199 CMS and HHS have opened important doors for 137 00:05:14,199 --> 00:05:14,599 states, 138 00:05:15,285 --> 00:05:17,764 to have the opportunity, including the dental care 139 00:05:17,764 --> 00:05:19,144 as essential health benefit. 140 00:05:19,685 --> 00:05:21,305 And on the Medicare side, 141 00:05:22,084 --> 00:05:24,964 compared to previously, now CMS has taken meaningful 142 00:05:24,964 --> 00:05:28,165 steps to expand coverage for dental care that 143 00:05:28,165 --> 00:05:28,904 is inextricably 144 00:05:29,285 --> 00:05:32,310 linked to medical care, like oncology, cardiac, 145 00:05:33,430 --> 00:05:34,729 interventions, and, 146 00:05:35,350 --> 00:05:35,850 and 147 00:05:36,790 --> 00:05:38,009 chronic renal disease, 148 00:05:38,790 --> 00:05:40,329 end stage renal disease. 149 00:05:41,350 --> 00:05:43,669 And for the Medicaid on the Medicaid side 150 00:05:43,669 --> 00:05:45,910 as well, we can see that multiple states 151 00:05:45,910 --> 00:05:46,069 have, 152 00:05:46,925 --> 00:05:50,144 including Oregon, offer comprehensive adult dental coverage, 153 00:05:50,605 --> 00:05:52,225 and more states are expanding. 154 00:05:52,605 --> 00:05:54,704 So these are all incremental changes 155 00:05:55,004 --> 00:05:57,884 that represent a huge culture and policy shift 156 00:05:57,884 --> 00:06:00,204 towards seeing oral health as a fundamental part 157 00:06:00,204 --> 00:06:01,584 of the overall health. 158 00:06:02,419 --> 00:06:04,339 I am I'm also energized by, really, the 159 00:06:04,339 --> 00:06:07,060 pace of innovation we have in dentistry, and, 160 00:06:07,939 --> 00:06:10,040 we are seeing value based payment pilots, 161 00:06:10,500 --> 00:06:14,199 technology solutions that expand care for rural, communities, 162 00:06:15,235 --> 00:06:18,435 and partnerships that truly integrate dental, physical, and 163 00:06:18,435 --> 00:06:19,574 behavioral health. 164 00:06:20,115 --> 00:06:22,194 It feels like the years of advocacy are 165 00:06:22,194 --> 00:06:23,555 finally being back, and, 166 00:06:24,355 --> 00:06:26,935 we are starting to see some conversions 167 00:06:27,314 --> 00:06:28,134 into tangible, 168 00:06:28,514 --> 00:06:29,654 scalable models, 169 00:06:30,115 --> 00:06:30,935 for change. 170 00:06:32,220 --> 00:06:34,699 But with all that excitement, I have to 171 00:06:34,699 --> 00:06:35,439 be realistic. 172 00:06:36,539 --> 00:06:38,399 There are some serious headwinds, 173 00:06:39,419 --> 00:06:41,680 financial pressures on the government budgets, 174 00:06:42,220 --> 00:06:43,360 that we are seeing, 175 00:06:43,865 --> 00:06:44,925 and health systems 176 00:06:45,305 --> 00:06:47,084 also have financial pressures. 177 00:06:47,384 --> 00:06:48,365 These are intense, 178 00:06:48,665 --> 00:06:52,024 and the history has told us that benefits 179 00:06:52,024 --> 00:06:54,365 treated as optional are usually 180 00:06:54,824 --> 00:06:56,925 pressured when budgets tighten. 181 00:06:57,850 --> 00:07:00,029 So without a strong evidence based 182 00:07:00,410 --> 00:07:02,750 case for a value and cost effectiveness 183 00:07:03,209 --> 00:07:04,750 of dental coverage specifically, 184 00:07:05,129 --> 00:07:08,089 these advances that we have gained could stall 185 00:07:08,089 --> 00:07:09,149 or even regress. 186 00:07:09,795 --> 00:07:12,115 I'm also concerned about the equity part and 187 00:07:12,115 --> 00:07:12,775 the scalability. 188 00:07:13,634 --> 00:07:16,675 Our policy changes for as pilot programs and 189 00:07:16,675 --> 00:07:18,295 so on are are really important. 190 00:07:18,754 --> 00:07:21,335 But unless we align some of our incentives 191 00:07:21,634 --> 00:07:23,654 and strengthen provider networks, 192 00:07:24,209 --> 00:07:26,069 simplify administrative process, 193 00:07:26,529 --> 00:07:27,170 these advent 194 00:07:27,730 --> 00:07:31,170 advancements could risk staying on paper instead of 195 00:07:31,170 --> 00:07:32,149 improving lives. 196 00:07:33,009 --> 00:07:33,509 So 197 00:07:34,129 --> 00:07:35,970 and then I would say I describe my 198 00:07:35,970 --> 00:07:37,990 outlook as deeply optimistic 199 00:07:38,290 --> 00:07:39,829 but deliberately cautious. 200 00:07:41,165 --> 00:07:44,045 Yeah. I think that's, very similar to what 201 00:07:44,045 --> 00:07:46,384 many other dental leaders are feeling right now. 202 00:07:46,605 --> 00:07:48,285 Are you concerned at all with some of 203 00:07:48,285 --> 00:07:50,845 the Medicaid cuts that could come from the 204 00:07:50,845 --> 00:07:51,985 new federal budget? 205 00:07:53,539 --> 00:07:55,300 I think it's not only me. As you 206 00:07:55,300 --> 00:07:58,439 said, everybody is concerned. Anytime you, 207 00:07:58,819 --> 00:08:01,459 can constrain the budget or decrease your spending, 208 00:08:01,459 --> 00:08:02,259 you risk, 209 00:08:03,300 --> 00:08:03,800 probably 210 00:08:04,339 --> 00:08:06,360 taking away some of the advantages 211 00:08:06,740 --> 00:08:07,240 and 212 00:08:08,285 --> 00:08:09,805 advances that you have done. 213 00:08:10,365 --> 00:08:12,764 At least also if you are not taking 214 00:08:12,764 --> 00:08:15,985 anything back, you could stall your progress that 215 00:08:16,204 --> 00:08:18,285 and the momentum that you had over the 216 00:08:18,285 --> 00:08:21,264 past year. So, yes, I would say definitely 217 00:08:21,404 --> 00:08:22,544 a concern there. 218 00:08:22,959 --> 00:08:23,459 Okay. 219 00:08:24,240 --> 00:08:25,759 And what's some of the things you mentioned 220 00:08:25,759 --> 00:08:27,919 in mind? What will the most effective health 221 00:08:27,919 --> 00:08:29,839 care leaders need to be successful in the 222 00:08:29,839 --> 00:08:30,979 next two to three years? 223 00:08:32,320 --> 00:08:34,000 Yeah. That that's a great question. 224 00:08:34,815 --> 00:08:36,495 The next few years are really going to 225 00:08:36,495 --> 00:08:38,835 demand a different kind of health care leadership, 226 00:08:39,695 --> 00:08:41,154 leaders who are visionary, 227 00:08:41,534 --> 00:08:43,794 strategic, and ready to navigate 228 00:08:44,335 --> 00:08:45,554 unprecedented complexities. 229 00:08:46,495 --> 00:08:48,754 I believe there are four key things leaders, 230 00:08:49,134 --> 00:08:49,875 would need. 231 00:08:50,240 --> 00:08:50,740 First, 232 00:08:51,199 --> 00:08:53,059 strategic clarity will be essential. 233 00:08:53,679 --> 00:08:57,059 Between a policy reform and value based models 234 00:08:57,199 --> 00:08:58,419 and workforce shortage, 235 00:08:58,799 --> 00:09:00,500 rapid technological disruptions, 236 00:09:01,039 --> 00:09:01,940 budget changes, 237 00:09:02,754 --> 00:09:04,834 Leaders would really need to cut through the 238 00:09:04,834 --> 00:09:06,774 noise and focus on strategies 239 00:09:07,154 --> 00:09:09,475 that create measurable value for, 240 00:09:09,875 --> 00:09:11,014 patients and communities. 241 00:09:11,954 --> 00:09:13,894 And second, we will need leaders 242 00:09:14,355 --> 00:09:16,054 with hybrid skill set, 243 00:09:16,419 --> 00:09:18,440 people who bring clinical credibility, 244 00:09:18,820 --> 00:09:20,440 but also advanced expertise 245 00:09:20,899 --> 00:09:23,639 in business, public health, or change management. 246 00:09:25,139 --> 00:09:28,019 Clinician leaders who understand the realities of patient 247 00:09:28,019 --> 00:09:30,200 care can also analyze data 248 00:09:30,504 --> 00:09:32,524 and budgets and lead organizational 249 00:09:32,904 --> 00:09:33,404 change, 250 00:09:34,024 --> 00:09:36,605 and they are uniquely positioned to drive transformation. 251 00:09:37,464 --> 00:09:39,865 I have seen this personally. My clinical background 252 00:09:39,865 --> 00:09:42,184 gave me insights to understand how patients and 253 00:09:42,184 --> 00:09:42,684 providers, 254 00:09:44,009 --> 00:09:46,410 act and react and what they need. But 255 00:09:46,410 --> 00:09:48,889 pursuing some advanced training in business and health 256 00:09:48,889 --> 00:09:49,550 care leadership 257 00:09:50,090 --> 00:09:52,910 gave me the tools to translate this into, 258 00:09:53,769 --> 00:09:56,190 straight insights into strategic executions. 259 00:09:58,064 --> 00:10:00,625 The third here would be adaptive leadership, and 260 00:10:00,625 --> 00:10:03,424 I I say this usually in in my 261 00:10:03,424 --> 00:10:05,524 folks. Adaptive leadership is, 262 00:10:06,704 --> 00:10:08,725 is really the separation between 263 00:10:09,345 --> 00:10:12,090 who manages the change and who drives it. 264 00:10:12,570 --> 00:10:14,910 So we are in an era where economic 265 00:10:14,970 --> 00:10:18,250 pressures, policy shifts, and public expectation can change 266 00:10:18,250 --> 00:10:18,750 overnight. 267 00:10:19,370 --> 00:10:21,070 And the leaders who will succeed 268 00:10:21,370 --> 00:10:23,070 are those who can pivot quickly, 269 00:10:23,450 --> 00:10:25,070 interpret data intelligently, 270 00:10:25,924 --> 00:10:28,404 and make decision grounded in both equity and 271 00:10:28,404 --> 00:10:28,904 evidence. 272 00:10:30,004 --> 00:10:32,404 The final thing that I'll I'll double down 273 00:10:32,404 --> 00:10:34,504 on equity here and trust will, 274 00:10:35,284 --> 00:10:37,784 because equity and trust will define the leaders 275 00:10:37,845 --> 00:10:38,664 of the future. 276 00:10:39,259 --> 00:10:41,339 It's no longer enough to just talk about 277 00:10:41,339 --> 00:10:42,320 reducing disparities. 278 00:10:42,779 --> 00:10:45,519 The expectation now is that leaders embed equity 279 00:10:45,580 --> 00:10:47,200 into everything they do 280 00:10:47,659 --> 00:10:49,200 from strategic planning, 281 00:10:50,379 --> 00:10:51,200 to budgeting, 282 00:10:51,985 --> 00:10:53,285 to perform a design, 283 00:10:53,825 --> 00:10:56,085 to program design, and building 284 00:10:56,465 --> 00:10:59,044 trust with communities, providers, and policymakers 285 00:10:59,345 --> 00:11:01,524 will be the currency for sustainable change. 286 00:11:02,144 --> 00:11:03,845 Leaders who engage authentically 287 00:11:04,559 --> 00:11:05,940 and communicate transparently 288 00:11:06,879 --> 00:11:08,500 will be able to navigate these 289 00:11:08,879 --> 00:11:09,620 next years 290 00:11:10,000 --> 00:11:11,139 and shape the future. 291 00:11:12,160 --> 00:11:14,559 My final thought is really we can't afford 292 00:11:14,559 --> 00:11:15,460 to be complacent. 293 00:11:16,160 --> 00:11:18,899 The policies and systems we build today 294 00:11:19,325 --> 00:11:21,964 will shape health outcomes for generations in the 295 00:11:21,964 --> 00:11:22,464 future. 296 00:11:23,325 --> 00:11:25,245 Every one of us, whether we are a 297 00:11:25,245 --> 00:11:26,464 clinician, a policymaker, 298 00:11:26,764 --> 00:11:27,424 a patient, 299 00:11:29,085 --> 00:11:31,404 we have a role to play here in 300 00:11:31,404 --> 00:11:31,904 advancing 301 00:11:32,629 --> 00:11:35,690 for more equitable and integrated health systems. 302 00:11:36,149 --> 00:11:37,289 The work is hard, 303 00:11:37,590 --> 00:11:40,230 but it's more important now than ever. It's 304 00:11:40,230 --> 00:11:42,789 a journey we're all on together, and I'm 305 00:11:42,789 --> 00:11:44,730 really grateful to be part of that. 306 00:11:46,455 --> 00:11:48,054 Thank you so much for for sharing that. 307 00:11:48,054 --> 00:11:49,595 It's great to hear about your 308 00:11:50,134 --> 00:11:52,054 sort of philosophy on health care leadership there 309 00:11:52,054 --> 00:11:53,735 and what you're paying attention to. So thank 310 00:11:53,735 --> 00:11:54,554 you so much. 311 00:11:55,014 --> 00:11:56,375 That's all I have for you today. Thank 312 00:11:56,375 --> 00:11:57,894 you so much for joining us. Again, it's 313 00:11:57,894 --> 00:11:59,174 been a pleasure speaking with you, and I'm 314 00:11:59,174 --> 00:12:00,695 looking forward to connecting with you again in 315 00:12:00,695 --> 00:12:01,230 the future. 316 00:12:01,629 --> 00:12:03,549 Oh, yeah. It has been my pleasure being 317 00:12:03,549 --> 00:12:05,789 here, and, I look forward to our next 318 00:12:05,789 --> 00:12:08,529 communication. Thank you. Thank you. Bye bye.