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Hello. This is Arianna Portolatin with the Becker's

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Dental and DSO review podcast. I'm thrilled to

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be joined today by doctor Rick Mars, the

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president of Dental Care Group in Florida and

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a global faculty member at Align Technology. Doctor

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Mars, thank you so much for being here

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today. It's great to have you.

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It is my pleasure. Thanks for having me.

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Yes. Of course. To start us off, can

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you introduce yourself to our listeners and tell

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us a little bit about your background?

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Okay. I, am a proud graduate of both

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Emory University and Georgetown University School dental

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school, school of dentistry, and,

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I have been practicing dentistry for thirty seven

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years.

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I have four offices.

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Two of them are right next to each

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other, an adult in the kids practice in

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Aventura, Florida,

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one in Pembroke Pines, Florida,

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one in

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Fort Lauderdale, Florida.

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We have about,

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14 dentists working with us. Our entire team

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is about 80 people

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and,

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love what we do. Been doing it a

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long time, doing the right thing,

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and, happily married for thirty five years with

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three awesome sons and a beautiful wife.

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Great. Very nice. Thank you so much for

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the introduction.

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First question here, what are some of the

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biggest issues that you're following in the dental

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industry this year?

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You know, I think every practice owner,

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watches a lot of the different things going

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on in the news primarily.

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There are things that are happening, and without

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getting political, you know, down in Florida here,

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we just had the whole fluoride issue happen

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where they

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have this involvement of people who aren't the

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experts to the nonscientific community kinda making decisions

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for dentistry.

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That really concerns me. That's something I follow

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constantly.

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We're also looking at things like,

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you know, the cost of being a dentist

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today.

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Insurance reimbursements are not keeping pace with everything

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else in dentistry in terms of

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equipment supplies and labs and things like that,

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and even employee salaries are everybody's making more

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money,

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in terms of employees, and it's been very

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competitive in

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my market for sure.

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But, you know, it's the challenges that we

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do so we can,

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keep our practices running positively and doing the

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things that we need to do, and we

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wanna do it right. And,

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the things I watch are a lot of

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people are doing the right things,

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becoming very innovative, doing different things in their

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practices.

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But, unfortunately,

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you watch a lot of things in dentistry

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that are concerning to me where you watch

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people

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using inferior products. At what time a few

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years back people were, you know, sending their

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lab work out of the country.

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That was a big trend until people found

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out they were getting crowns back with lead

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in them and inferior stuff. And now, you

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know, you're watching things like dentists are going

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and using things that they basically shouldn't be

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doing like,

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inferior products. You know, if it's, clear aligners,

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they'll go for the cheapest company, not the

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best company.

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And these are things that, you know, I'm

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always trying

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to preach to younger dentists to do the

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right thing and give your patients the best,

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and that's the way I was trained.

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And when you see those things going on,

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that's kinda disturbing, and these are the things

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that we're following.

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Some great insights and thoughts from you there.

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Thank you so much. Next question here. What

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are you most excited about when it comes

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to dentistry, and what makes you nervous about

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the

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industry?

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What makes me excited? Dentistry makes me excited.

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We do an amazing thing for patients

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on a on a daily basis.

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We're changing people's lives. We're making them happy,

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giving them beautiful smiles, taking patient patients out

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of pain,

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keeping their mouths healthy.

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Really the

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get getting to see more people realizing

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about the mouth body connection

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and hearing patients come in and saying, and

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it's not just us preaching it to our

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patients.

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You know, I I've had a number of

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patients over the years say, you're my most

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important doctor.

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And I kinda look at them and go,

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you have a cardiologist,

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and you have all these other yeah. But

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it all starts in the mouth. And if

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I'm keeping my mouth happy,

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you know, that's,

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really the most important thing to me. So

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when we have patients,

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you know, getting it, that gets me excited

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when we're doing great things.

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And, you know, we take a lot of

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pride in our practice. A lot of my

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doctors will come show me, you know, amazing

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cases they completed and, you know, my paradise

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has an amazing picture book of of the

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things that he's done, and he goes around

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the country and teaches also like I do.

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And,

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you know, it's it's an excitement about just

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dentistry, just doing it and doing it right.

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The innovations in dentistry are ever changing.

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You know, the big hot butt right now

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is AI.

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But,

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it's,

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it's it's it's the most important thing that

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we're doing right now is just giving our

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patients the best we can and staying current

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with everything that we do.

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So

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that that's the name of the game for

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us is doing it right, staying current,

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staying there with innovation,

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and that's really what has me most excited

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the most. It's just it's it's it's a

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great time to be practicing dentistry at the

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end of the day.

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Great.

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And I know you mentioned earlier a bit

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of things that are,

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giving you some concern in the industry, but

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I wanted to, see if you had anything

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else to add for anything that makes you

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nervous about dentistry right now.

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You know,

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there was it's it's slowed up a little

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bit,

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but there was this big trend with do

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it yourself dentistry.

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Mhmm. You know, there there's there's so much

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wisdom that we import on our patients. And

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when people hear logic into some of their

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decisions, they go, yeah. I I I know

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you're right. And, yeah, I guess I shouldn't

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have done that. You know? When people make,

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health care decisions based on money alone, they're

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generally making bad decisions,

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and that's why people do do it yourself

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dentistry.

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So I've been doing Invisalign

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for over twenty years,

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and I've done over 4,000 cases. And I

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had a patient come in yesterday who told

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me,

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that she tried using a do it yourself

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product by the name that's not important. You

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can fill in the blank because it doesn't

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matter. And she goes, it was really unsuccessful.

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I go, can I ask you a silly

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question? I said,

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does logic tell you that you have zero

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training

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and you can get the same results that

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I can when I'm using a better product?

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I've done 4,000 cases. I know exactly what

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I'm doing, and you're clueless. And she literally

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goes, I don't even know why I did

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it. You know, she got sucked in on

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social media,

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and, you know, there'll be an influencer that

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comes on and and preaches something to the,

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you know, patients out there that they're using

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such and such a product.

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And people know the influencers are getting paid

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to do this, and they'll just get sucked

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in, and they'll make bad health care decisions

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based on something they pick up online.

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Even yesterday too, I had a patient

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call me up concerned that his periodontal condition

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was resulting in all these health problems because

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he read something on WebMD that it could

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be the situation.

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And he went through all these symptoms and

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told me everything that he had, and WebMD

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said it could be related to periodontal disease.

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I said, I agree with you a 100%.

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I said, there's only one problem. He says,

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what's that? I go, you don't have periodontal

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disease.

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So two plus two does not equal seven.

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And and patients, you know, knowledge is power,

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but, unfortunately, people can't delineate

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what's good knowledge, what's good information.

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And this is a concern to me that,

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you know, it's great when patients can come

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in and say, hey. I heard about this.

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What do you think about it? You are

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the expert.

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But lots of times people depend on social

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media

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or something that they look up online on

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Google. They Google something and they think it's

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just the equivalent to,

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you know, my dental degree is because they

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Googled it. And we all know logically

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that's not the truth.

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But while people are doing it, they get

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sucked into making bad decisions.

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So that's that's really what makes me nervous

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is people doing things that hurt themselves.

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There's a gazillion trends. I mean, charcoal toothpaste

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and and, I mean, they're doing thank god

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they're not telling people to drink bleach or

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anything like that today,

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but virtually every dumb trend that's gone out

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there gets refuted by modern dental science.

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And by the time the the science catches

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up to what's online, it's already too late.

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There's been thousands and thousands of people that

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make bad decisions. So that that's probably what

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concerns me most about things going on in

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the industry right now.

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Yeah. That makes a lot of sense. Thank

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you for,

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adding those thoughts there. Definitely some wise words

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from you as well.

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Last question here. What will the most effective

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health care leaders need to be successful in

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the next two to three years?

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Okay. So,

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every time I get a question anywhere related

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to this as far as advice or what's

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what's my key to my success, it always

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starts with doing the right thing.

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And,

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when you do the if you're not doing

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the right thing, you won't be successful, period.

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You might have some short term

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financial gain or whatever it is, but if

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you're not making good decisions doing the right

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thing,

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you're off to a bad start. So start

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with doing the right thing, number one.

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Number two, getting smart with technology.

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Not getting too sucked in into what's the

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latest trend. You know? The hot button in

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every industry right now is AI. What can

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we do with AI? What can we do

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with AI?

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You know, we get very smart when it

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comes to new technology. We generally,

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unless something is really, really, really just blowing

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us away. In my practice, we don't get

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sucked into doing the first one that comes

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out there. We generally wait and see when

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two or three products tend to come out

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there, and we see who's the best one

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and why is it the best one.

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So, you know, working with technology and innovation,

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I think we can't go through this podcast

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without mentioning the consolidation of dentistry.

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I think people have to make good decisions

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when they're doing that. Again, there's a lot

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of

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good organizations

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out there that are doing consolidation,

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and there's a lot of organizations that are

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just really their business organizations is what they

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are, and they don't care about the patients.

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So I think the successful people in the

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future are gonna still maintain even if they're

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in consolidation.

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Patients come first. And if you do the

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right thing by the patient,

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all the rest follows. If you're not doing

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the right thing by the patient, even if

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you are doing the right thing by the

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patient, lots of times patients don't realize they're

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real because they don't wanna hear bad news.

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But you just have good principles, do the

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right thing,

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stay involved with good technology, solid things. And

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when you're making those business decisions with consolidation

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or anything else, to make good decisions with

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good organizations that really do care about the

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patient at the end of the day.

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There you have it.

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Great. Thank you so much for sharing that

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there. That's all I have for you today,

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doctor Morris. Thank you so much for joining

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us. Been Been a pleasure speaking with you

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on the podcast today, and looking forward to

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connecting with you again in the future.

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Absolutely. Have a great day. You too. Bye

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bye.