1 00:00:00,160 --> 00:00:02,720 Hello. This is Ariana Portelatin with the Becker's 2 00:00:02,720 --> 00:00:05,040 Dental and DSO review podcast. I'm thrilled to 3 00:00:05,040 --> 00:00:07,620 be joined today by Stan Kinder, the president 4 00:00:07,679 --> 00:00:09,460 and founder at Everything DSO. 5 00:00:09,839 --> 00:00:11,279 Stan, thank you so much for being here 6 00:00:11,279 --> 00:00:13,679 today. Sure. Well, thanks for having me. I 7 00:00:13,679 --> 00:00:15,404 appreciate it. Yeah. Definitely. 8 00:00:15,785 --> 00:00:17,385 To start us off, can you introduce yourself 9 00:00:17,385 --> 00:00:18,905 for our listeners and tell us a little 10 00:00:18,905 --> 00:00:21,164 bit about your background? Yeah. Sure. Absolutely. 11 00:00:21,945 --> 00:00:24,265 I've been a health care guy my entire 12 00:00:24,265 --> 00:00:24,765 career. 13 00:00:26,024 --> 00:00:27,660 I started working 14 00:00:28,359 --> 00:00:30,519 with the dental profession as far back as 15 00:00:30,519 --> 00:00:32,140 the early 80s. I actually 16 00:00:33,560 --> 00:00:34,060 started 17 00:00:34,439 --> 00:00:35,899 a practice from scratch 18 00:00:36,280 --> 00:00:37,820 in partnership with the dentist, 19 00:00:38,200 --> 00:00:41,179 had an indirect ownership interest in the practice 20 00:00:41,554 --> 00:00:43,255 through a small management company. 21 00:00:43,715 --> 00:00:45,895 We grew it to three practices 22 00:00:46,914 --> 00:00:49,174 and I went on from there 23 00:00:50,674 --> 00:00:51,174 to 24 00:00:51,635 --> 00:00:52,135 basically 25 00:00:52,515 --> 00:00:53,015 do 26 00:00:53,475 --> 00:00:54,695 management consulting, 27 00:00:55,270 --> 00:00:57,770 traditional brokerage, dentist to dentist transactions. 28 00:00:58,310 --> 00:01:00,250 And I spent about fifteen years 29 00:01:00,789 --> 00:01:04,010 working for several different DSOs and senior executive 30 00:01:04,069 --> 00:01:04,569 roles 31 00:01:05,349 --> 00:01:05,849 doing 32 00:01:06,390 --> 00:01:07,849 M and A business development. 33 00:01:09,075 --> 00:01:11,314 Great. Thank you so much for that. First 34 00:01:11,314 --> 00:01:12,915 question here. What are some of the biggest 35 00:01:12,915 --> 00:01:14,834 issues that you're following in the dental industry 36 00:01:14,834 --> 00:01:15,494 right now? 37 00:01:15,795 --> 00:01:17,094 Sure. Well, I think, 38 00:01:17,795 --> 00:01:19,734 one of the big ones in the DSO 39 00:01:19,875 --> 00:01:20,354 space, 40 00:01:20,674 --> 00:01:21,174 specifically 41 00:01:21,555 --> 00:01:22,375 has been, 42 00:01:24,640 --> 00:01:25,140 initially, 43 00:01:25,840 --> 00:01:29,540 as the DSO phenomenon began to grow and 44 00:01:29,840 --> 00:01:30,340 expand 45 00:01:31,120 --> 00:01:32,020 fairly rapidly, 46 00:01:32,719 --> 00:01:36,500 the primary driver was the ability for 47 00:01:36,915 --> 00:01:39,475 the institutional investors to take advantage of the 48 00:01:39,475 --> 00:01:39,975 arbitrage. 49 00:01:40,755 --> 00:01:41,575 So essentially, 50 00:01:42,275 --> 00:01:45,015 by practice is low, aggregate them 51 00:01:45,875 --> 00:01:47,415 under the umbrella of a DSO 52 00:01:48,115 --> 00:01:49,495 and then look to 53 00:01:50,379 --> 00:01:50,879 recapitalize 54 00:01:51,739 --> 00:01:55,099 either to a larger private equity fund or 55 00:01:55,099 --> 00:01:56,399 a strategic buyer. 56 00:01:58,299 --> 00:02:00,399 And that led to 57 00:02:00,780 --> 00:02:03,039 a tremendous amount of institutional 58 00:02:03,659 --> 00:02:04,799 investor interest 59 00:02:05,444 --> 00:02:07,944 and rapid growth of the DSO phenomenon. 60 00:02:08,645 --> 00:02:11,064 And then over the last couple of years, 61 00:02:11,365 --> 00:02:11,865 as 62 00:02:12,805 --> 00:02:14,104 the cost of capital 63 00:02:14,724 --> 00:02:16,504 increased with the rapid 64 00:02:18,319 --> 00:02:19,939 escalation in the interest rates, 65 00:02:21,360 --> 00:02:24,020 the DSO industry kind of began to change 66 00:02:25,040 --> 00:02:25,540 from 67 00:02:26,240 --> 00:02:28,020 focusing almost exclusively 68 00:02:28,480 --> 00:02:28,980 on 69 00:02:30,629 --> 00:02:31,379 the acquisition 70 00:02:31,760 --> 00:02:32,260 arbitrage 71 00:02:34,025 --> 00:02:36,745 inside of the ledger and moved more to 72 00:02:36,905 --> 00:02:37,405 towards 73 00:02:38,185 --> 00:02:41,004 operational performance and being able to drive 74 00:02:42,025 --> 00:02:45,245 same store growth and performance at the individual 75 00:02:45,305 --> 00:02:46,205 practice level. 76 00:02:47,669 --> 00:02:49,990 Great. Yeah. Super interesting thoughts that you shared 77 00:02:49,990 --> 00:02:51,830 there. Thank you so much for those. I'm 78 00:02:51,830 --> 00:02:53,990 also curious. What are you most excited about 79 00:02:53,990 --> 00:02:55,590 when it comes to dentistry right now? And 80 00:02:55,590 --> 00:02:57,030 is there anything that makes you nervous about 81 00:02:57,030 --> 00:02:57,530 dentistry? 82 00:02:59,030 --> 00:02:59,830 I I think, 83 00:03:00,389 --> 00:03:02,650 the the exciting thing is, 84 00:03:04,604 --> 00:03:06,384 on the technology side, 85 00:03:06,685 --> 00:03:07,425 the ability 86 00:03:08,604 --> 00:03:11,025 of artificial intelligence to bring efficiencies, 87 00:03:12,205 --> 00:03:14,364 both kind of the back office business side 88 00:03:14,364 --> 00:03:15,104 of the practice 89 00:03:15,724 --> 00:03:17,745 as well as in terms of 90 00:03:18,060 --> 00:03:18,800 how practices 91 00:03:19,099 --> 00:03:19,599 communicate 92 00:03:20,379 --> 00:03:22,000 and interact with patients 93 00:03:22,460 --> 00:03:23,120 as well 94 00:03:23,900 --> 00:03:24,400 as 95 00:03:26,379 --> 00:03:28,960 even into the clinical area in terms of 96 00:03:29,580 --> 00:03:32,780 diagnostic capabilities. And I think we're only in 97 00:03:32,780 --> 00:03:33,794 the very early 98 00:03:34,754 --> 00:03:35,655 stages of 99 00:03:36,034 --> 00:03:36,775 that evolution. 100 00:03:37,875 --> 00:03:39,794 I also think there's it's going to be 101 00:03:39,794 --> 00:03:41,495 interesting to see how 102 00:03:42,114 --> 00:03:42,854 the DSO 103 00:03:44,834 --> 00:03:46,455 market kind of evolves 104 00:03:46,995 --> 00:03:47,814 over time. 105 00:03:49,379 --> 00:03:50,120 One is 106 00:03:50,740 --> 00:03:53,379 everybody I think is anticipating interest rates are 107 00:03:53,379 --> 00:03:54,360 going to come down 108 00:03:55,060 --> 00:03:55,879 and to 109 00:03:56,419 --> 00:03:57,400 see how that 110 00:03:57,780 --> 00:03:58,919 influences things. 111 00:03:59,699 --> 00:04:02,919 There have been a couple of failed recapitalization 112 00:04:03,699 --> 00:04:04,199 efforts 113 00:04:05,474 --> 00:04:07,974 from some fairly large sized DSOs. 114 00:04:09,235 --> 00:04:12,134 And it'll be interesting to see how that 115 00:04:12,435 --> 00:04:14,055 changes going forward. 116 00:04:15,875 --> 00:04:17,954 Yes. Yes. Super interesting. Do you have any 117 00:04:17,954 --> 00:04:19,795 insights you could share us to what might 118 00:04:19,795 --> 00:04:21,410 have led to those field efforts? 119 00:04:23,149 --> 00:04:23,730 I think, 120 00:04:25,069 --> 00:04:26,850 a couple of things. I think that 121 00:04:27,709 --> 00:04:28,449 they weren't 122 00:04:28,830 --> 00:04:30,209 performing as well 123 00:04:30,910 --> 00:04:32,850 on the operational side 124 00:04:33,545 --> 00:04:35,785 and so on delivering the kind of same 125 00:04:35,785 --> 00:04:37,404 store growth rates that 126 00:04:37,944 --> 00:04:39,564 they were interested in. Also, 127 00:04:40,745 --> 00:04:41,485 the recapitalizations 128 00:04:42,105 --> 00:04:43,084 have slowed 129 00:04:43,384 --> 00:04:45,084 across private equity, 130 00:04:45,779 --> 00:04:47,399 independent of industry sector. 131 00:04:48,180 --> 00:04:49,560 Private equity historically 132 00:04:50,899 --> 00:04:51,399 deleverages 133 00:04:52,100 --> 00:04:53,399 their equity investments 134 00:04:54,020 --> 00:04:55,080 with debt 135 00:04:55,620 --> 00:04:56,120 and 136 00:04:56,500 --> 00:04:58,839 obviously that's gotten a lot more expensive 137 00:04:59,220 --> 00:05:00,980 over the last couple of years. And so 138 00:05:00,980 --> 00:05:02,415 that's sort of 139 00:05:02,795 --> 00:05:03,295 changed 140 00:05:03,675 --> 00:05:05,615 their economic model. 141 00:05:06,235 --> 00:05:07,375 And I think 142 00:05:08,074 --> 00:05:10,495 there's also a little bit of anxiety 143 00:05:11,035 --> 00:05:11,535 around 144 00:05:12,795 --> 00:05:15,615 where the broader army is going, 145 00:05:16,750 --> 00:05:18,529 the uncertainty around tariffs, 146 00:05:19,629 --> 00:05:22,209 whether or not there is a pending recession 147 00:05:22,269 --> 00:05:23,329 on how that might 148 00:05:23,790 --> 00:05:25,169 affect the dental consumer. 149 00:05:26,669 --> 00:05:28,129 So there's a lot of things 150 00:05:28,589 --> 00:05:29,729 at play. Also, 151 00:05:31,225 --> 00:05:33,384 as I'm sure you're probably aware and most 152 00:05:33,384 --> 00:05:35,865 listeners will be, there's been a little bit 153 00:05:35,865 --> 00:05:37,485 of a labor crisis 154 00:05:38,665 --> 00:05:39,805 in the profession 155 00:05:40,504 --> 00:05:42,824 over the last it won't really seem to 156 00:05:42,824 --> 00:05:43,805 depend on it. 157 00:05:44,430 --> 00:05:47,009 I saw a statistic recently that said that 158 00:05:48,110 --> 00:05:50,050 close to 70% of practices 159 00:05:50,509 --> 00:05:52,770 are actively recruiting for a hygienist. 160 00:05:53,150 --> 00:05:53,650 And 161 00:05:54,029 --> 00:05:56,290 there's no doubt that hygiene departments 162 00:05:57,904 --> 00:05:59,685 are a significant 163 00:06:00,064 --> 00:06:00,564 driver, 164 00:06:01,584 --> 00:06:03,044 the ability of 165 00:06:03,504 --> 00:06:05,524 general practices to be successful. 166 00:06:07,504 --> 00:06:09,584 Yeah. Yeah. All of those points make a 167 00:06:09,584 --> 00:06:11,050 lot of sense for for what you were 168 00:06:11,050 --> 00:06:12,649 talking about. It it'll be interesting to see 169 00:06:12,649 --> 00:06:14,009 how things continue to play out in the 170 00:06:14,009 --> 00:06:15,769 DSO field with the economy and the labor 171 00:06:15,769 --> 00:06:18,649 shortages and such. So, yeah, we'll definitely be 172 00:06:18,649 --> 00:06:20,110 keeping an eye on that for sure. 173 00:06:20,810 --> 00:06:22,490 Last question here for you. What will the 174 00:06:22,490 --> 00:06:24,410 most effective health care leaders need to be 175 00:06:24,410 --> 00:06:26,430 successful in the next two to three years? 176 00:06:28,115 --> 00:06:30,694 I think one is how to 177 00:06:31,235 --> 00:06:32,694 integrate and leverage pathology, 178 00:06:34,035 --> 00:06:35,875 because I think as I said, I think 179 00:06:35,875 --> 00:06:37,634 we're in the early stages of that, and 180 00:06:37,634 --> 00:06:38,454 I think there's 181 00:06:39,990 --> 00:06:42,410 really almost any lending opportunities 182 00:06:43,670 --> 00:06:44,410 to create 183 00:06:44,870 --> 00:06:45,370 improvement. 184 00:06:46,870 --> 00:06:48,810 The other thing is I think that 185 00:06:49,910 --> 00:06:52,250 there certainly has been a generalized 186 00:06:52,615 --> 00:06:53,914 trend in the DSO 187 00:06:54,294 --> 00:06:55,834 industry to move towards 188 00:06:57,495 --> 00:06:58,154 a more 189 00:06:59,334 --> 00:07:01,354 dentist friendly business models. 190 00:07:03,254 --> 00:07:03,754 And 191 00:07:04,375 --> 00:07:05,514 I think that that's 192 00:07:05,990 --> 00:07:08,490 the right way to go because ultimately 193 00:07:10,470 --> 00:07:11,850 the individual dentists 194 00:07:12,870 --> 00:07:15,430 at the chair are the engine that drives 195 00:07:15,430 --> 00:07:16,649 the entire business. 196 00:07:17,269 --> 00:07:17,769 And 197 00:07:19,694 --> 00:07:22,194 successful DSOs need to find a way 198 00:07:22,654 --> 00:07:23,154 to 199 00:07:23,615 --> 00:07:24,115 support 200 00:07:24,654 --> 00:07:25,555 and develop 201 00:07:27,535 --> 00:07:28,915 their provider, Tedra. 202 00:07:30,334 --> 00:07:32,160 All right. That is all I have for 203 00:07:32,160 --> 00:07:33,600 you today, Stan. Thank you so much for 204 00:07:33,600 --> 00:07:35,600 joining us today. Been a pleasure speaking with 205 00:07:35,600 --> 00:07:36,959 you, and I'm looking forward to connecting with 206 00:07:36,959 --> 00:07:38,479 you again in the future. Sure. Thank you 207 00:07:38,479 --> 00:07:40,479 so much. I appreciate you having me. Yeah. 208 00:07:40,479 --> 00:07:42,180 Enjoy the rest of your day. Bye bye.