1 00:00:00,080 --> 00:00:02,980 Hey there, dental professionals and industry enthusiasts. 2 00:00:03,600 --> 00:00:06,000 Picture this. It's October, and you're in the 3 00:00:06,000 --> 00:00:07,779 middle of one of the most transformative 4 00:00:08,160 --> 00:00:10,880 experiences of your career. You're at the Becker's 5 00:00:10,880 --> 00:00:13,359 Fall Future of Dentistry Roundtable in the vibrant 6 00:00:13,359 --> 00:00:16,015 city of Chicago, fresh off an incredible 3 7 00:00:16,015 --> 00:00:19,155 days at the Hyatt Regency. Imagine yourself inspired 8 00:00:19,214 --> 00:00:19,954 and invigorated 9 00:00:20,255 --> 00:00:23,375 after attending captivating keynote sessions by none other 10 00:00:23,375 --> 00:00:26,690 than the legendary boxing world champion and CEO, 11 00:00:26,910 --> 00:00:28,769 Lila Elite, and the extraordinary 12 00:00:29,150 --> 00:00:32,750 professional basketball player, Caitlin Clark. See yourself engaged 13 00:00:32,750 --> 00:00:33,890 in lively discussions, 14 00:00:34,190 --> 00:00:36,909 exchanging ideas, and collecting a stack of business 15 00:00:36,909 --> 00:00:39,854 cards from fellow dental experts and potential partners. 16 00:00:40,414 --> 00:00:42,114 You've networked with over 350 17 00:00:42,655 --> 00:00:45,215 attendees and learned from more than 80 speakers 18 00:00:45,215 --> 00:00:47,475 who are at the forefront of dental innovation. 19 00:00:48,335 --> 00:00:51,534 You sat in on educational sessions exploring topics 20 00:00:51,534 --> 00:00:54,015 that elevate dental care as a critical element 21 00:00:54,015 --> 00:00:57,109 of whole person health. You've witnessed firsthand how 22 00:00:57,109 --> 00:00:58,969 digital technology is revolutionizing 23 00:00:59,510 --> 00:01:00,490 patient outcomes 24 00:01:00,870 --> 00:01:04,250 and how both large DSOs and independent practices 25 00:01:04,390 --> 00:01:07,270 are flourishing. Get ready to transform your career 26 00:01:07,270 --> 00:01:09,049 and don't miss out on this incredible 27 00:01:09,435 --> 00:01:12,495 opportunity. The Becker's fall future of dentistry roundtable 28 00:01:12,635 --> 00:01:15,935 is from October 30th to November 1, 2024. 29 00:01:16,474 --> 00:01:18,655 Get registered by going to beckersdental.com 30 00:01:20,075 --> 00:01:21,810 and clicking on the events page. 31 00:01:22,290 --> 00:01:24,769 Hello. This is Cameron Cortagiano with the Becker's 32 00:01:24,769 --> 00:01:26,869 Dental and DSO Review podcast. 33 00:01:27,569 --> 00:01:29,649 Those will be joined today by doctor Jason 34 00:01:29,649 --> 00:01:30,149 Auerbach, 35 00:01:30,769 --> 00:01:33,269 founder and president of Riverside Oral Surgery, 36 00:01:33,729 --> 00:01:35,995 as well as founder and co CEO of 37 00:01:35,995 --> 00:01:37,855 Max Surgical Specialty Management. 38 00:01:38,234 --> 00:01:40,234 Doctor Auerbach, thank you so much for being 39 00:01:40,234 --> 00:01:40,895 here today. 40 00:01:41,355 --> 00:01:42,954 Thank you for having me, Cameron. Looking forward 41 00:01:42,954 --> 00:01:45,275 to it. To start us off today, can 42 00:01:45,275 --> 00:01:48,075 you introduce yourself and tell us a little 43 00:01:48,075 --> 00:01:49,375 bit about your background? 44 00:01:50,280 --> 00:01:52,599 Sure. My name is Jason Auerbach. I'm a 45 00:01:52,599 --> 00:01:54,060 board certified oral maxillofacial 46 00:01:54,439 --> 00:01:57,479 surgeon. I trained and finished training in full 47 00:01:57,479 --> 00:01:58,539 scope oral maxillofacial 48 00:01:58,840 --> 00:01:59,340 surgery 49 00:01:59,640 --> 00:02:00,619 back in 2003. 50 00:02:02,200 --> 00:02:02,700 Started, 51 00:02:03,284 --> 00:02:06,405 from scratch Riverside Oral Surgery in Northern New 52 00:02:06,405 --> 00:02:07,384 Jersey in 53 00:02:08,805 --> 00:02:11,064 2007. Grew Riverside Oral Surgery, 54 00:02:12,004 --> 00:02:14,504 over the course of about 15 years to 55 00:02:14,645 --> 00:02:17,844 about 11 locations serving Northern and Central New 56 00:02:17,844 --> 00:02:18,344 Jersey. 57 00:02:19,039 --> 00:02:20,099 And then ultimately 58 00:02:20,400 --> 00:02:21,539 set out to find 59 00:02:22,000 --> 00:02:22,979 a direct investment 60 00:02:23,280 --> 00:02:25,219 through private equity and, 61 00:02:25,919 --> 00:02:29,299 founded and are now coheading with Mark Zentoprano 62 00:02:29,840 --> 00:02:31,539 of Guardian Dental Partners, 63 00:02:32,239 --> 00:02:33,299 as co CEOs, 64 00:02:33,840 --> 00:02:35,354 Max Surgical Specialty 65 00:02:36,215 --> 00:02:36,715 Management, 66 00:02:37,254 --> 00:02:39,435 which is a northeast based 67 00:02:39,894 --> 00:02:40,794 surgeon led 68 00:02:41,334 --> 00:02:42,155 oral maxillofacial 69 00:02:42,534 --> 00:02:43,594 surgery only 70 00:02:43,974 --> 00:02:44,474 platform, 71 00:02:45,334 --> 00:02:48,314 serving now 4 about to be 5 states 72 00:02:48,614 --> 00:02:49,675 throughout the northeast. 73 00:02:51,150 --> 00:02:52,370 Great. Thanks for that. 74 00:02:53,150 --> 00:02:55,949 And our first question today, what are some 75 00:02:55,949 --> 00:02:57,969 of the biggest issues that you're following, 76 00:02:58,669 --> 00:03:00,050 throughout the dental industry 77 00:03:00,430 --> 00:03:01,729 so far in 2024? 78 00:03:03,245 --> 00:03:05,645 So on a on a practice level, it's 79 00:03:05,645 --> 00:03:07,425 really all about trying to, 80 00:03:08,284 --> 00:03:08,784 implement 81 00:03:09,085 --> 00:03:10,305 the best technology 82 00:03:10,925 --> 00:03:13,884 and broaden the scope of our practices to 83 00:03:13,884 --> 00:03:16,080 serve as many patients as we 84 00:03:16,460 --> 00:03:19,040 can, in as optimal a way as possible. 85 00:03:19,180 --> 00:03:21,259 So everything that we do at the practice 86 00:03:21,259 --> 00:03:24,080 level is aimed at optimizing the patient experience, 87 00:03:24,620 --> 00:03:26,000 whether it's through technology 88 00:03:26,620 --> 00:03:27,360 or education 89 00:03:27,740 --> 00:03:30,824 or collaboration among surgeons. That's my that's my 90 00:03:30,824 --> 00:03:32,844 primary focus at the practice level. 91 00:03:33,224 --> 00:03:35,004 At the at the platform level 92 00:03:35,384 --> 00:03:37,724 in terms of finance and RCM 93 00:03:38,185 --> 00:03:38,685 and, 94 00:03:39,224 --> 00:03:40,125 human resources 95 00:03:40,504 --> 00:03:41,324 and operations, 96 00:03:41,705 --> 00:03:42,284 it's about 97 00:03:42,664 --> 00:03:45,289 really kind of looking at best in class 98 00:03:45,430 --> 00:03:49,209 practices out there, understanding what kind of technology 99 00:03:49,349 --> 00:03:52,729 we can leverage to better support our surgeons 100 00:03:52,789 --> 00:03:53,689 and our practices, 101 00:03:54,469 --> 00:03:57,289 and overall just build a team of 102 00:03:57,590 --> 00:03:59,689 incredible human beings who can 103 00:04:00,155 --> 00:04:00,655 support, 104 00:04:01,194 --> 00:04:02,735 a team of incredible surgeons. 105 00:04:03,914 --> 00:04:05,514 Great. And when you kind of talk about 106 00:04:05,514 --> 00:04:08,014 that technology that you're looking to implement, 107 00:04:08,875 --> 00:04:11,215 is it maybe AI, 3 d printing, 108 00:04:11,834 --> 00:04:14,430 maybe a combination of both, maybe some other 109 00:04:14,430 --> 00:04:16,350 tech? What what what are some of those 110 00:04:16,350 --> 00:04:17,649 technologies that you're adding? 111 00:04:18,750 --> 00:04:19,649 Yeah. So 112 00:04:20,189 --> 00:04:21,550 I I I look at it kind of 113 00:04:21,550 --> 00:04:22,930 in a bifurcated way. 114 00:04:23,389 --> 00:04:26,475 And, really, it's funny because, you know, being 115 00:04:26,475 --> 00:04:27,694 a platform now, 116 00:04:28,074 --> 00:04:30,495 we really are in 2 different businesses. 117 00:04:31,675 --> 00:04:32,814 The practice level, 118 00:04:33,595 --> 00:04:35,615 doctor level, team level, 119 00:04:36,154 --> 00:04:38,819 like I said is really all about enhancing 120 00:04:38,819 --> 00:04:41,720 the patient experience whether it's looking for more 121 00:04:42,019 --> 00:04:44,120 reproducible and predictable outcomes 122 00:04:44,740 --> 00:04:45,639 through technological 123 00:04:45,939 --> 00:04:46,439 advantages 124 00:04:46,979 --> 00:04:47,479 like, 125 00:04:48,100 --> 00:04:48,839 3 d 126 00:04:49,379 --> 00:04:52,845 imaging and intraoral scanning and guided surgery through 127 00:04:52,845 --> 00:04:55,485 3 d printing or, you know, just trying 128 00:04:55,485 --> 00:04:58,064 to do whatever we can to implement technology 129 00:04:58,125 --> 00:04:59,504 at the practice level 130 00:04:59,884 --> 00:05:02,125 versus what we're doing at the platform level 131 00:05:02,125 --> 00:05:02,785 in RCM 132 00:05:03,564 --> 00:05:04,785 and claims submission 133 00:05:05,165 --> 00:05:06,205 and even just operations in terms of the 134 00:05:06,205 --> 00:05:07,275 way our teams manage the 135 00:05:21,564 --> 00:05:24,064 to really kind of leverage that newer 136 00:05:24,444 --> 00:05:24,944 technology 137 00:05:25,485 --> 00:05:26,464 to really make 138 00:05:26,925 --> 00:05:27,584 the systems 139 00:05:28,125 --> 00:05:30,685 within the practice or within the business operations 140 00:05:30,685 --> 00:05:31,504 of the practice 141 00:05:32,444 --> 00:05:33,185 more efficient. 142 00:05:34,444 --> 00:05:35,425 Got it. That makes 143 00:05:35,805 --> 00:05:36,305 sense. 144 00:05:37,350 --> 00:05:39,669 Something that I'm curious to get your thoughts 145 00:05:39,669 --> 00:05:40,649 on are 146 00:05:41,029 --> 00:05:43,769 what are some of the most exciting things 147 00:05:44,550 --> 00:05:46,169 you're looking forward to in dentistry? 148 00:05:46,550 --> 00:05:48,490 And what are some things 149 00:05:49,274 --> 00:05:51,675 that are potentially making you a little bit 150 00:05:51,675 --> 00:05:53,055 weary or a little bit nervous? 151 00:05:54,475 --> 00:05:57,035 Well, I'll I'll I'll start, you know, I'll 152 00:05:57,035 --> 00:05:59,035 start with the end and and move forward 153 00:05:59,035 --> 00:05:59,293 on that. Things that are making me nervous 154 00:05:59,293 --> 00:05:59,406 are just, you know, understanding what the unknowns 155 00:05:59,406 --> 00:06:00,014 are. The macro 156 00:06:11,410 --> 00:06:13,750 decreased interest rates can be a very, very 157 00:06:14,975 --> 00:06:16,435 decreased interest rates 158 00:06:17,055 --> 00:06:19,535 can be a very, very positive thing. Although 159 00:06:19,535 --> 00:06:21,395 I think there's a lot still unknown 160 00:06:22,095 --> 00:06:24,175 with where we're headed in the political cycle 161 00:06:24,175 --> 00:06:25,795 in the United States in particular. 162 00:06:26,415 --> 00:06:29,480 And I think that's probably my biggest concern 163 00:06:29,540 --> 00:06:30,920 on a macro scale. 164 00:06:31,379 --> 00:06:34,120 Cost of labor, you know, continues to rise, 165 00:06:34,180 --> 00:06:36,740 but I do think that we do at 166 00:06:36,740 --> 00:06:39,699 MAX a very good job of providing, you 167 00:06:39,699 --> 00:06:40,675 know, basically 168 00:06:40,975 --> 00:06:43,795 a wonderful benefit package and really competitive, 169 00:06:44,574 --> 00:06:45,795 compensation packages 170 00:06:46,254 --> 00:06:46,754 for 171 00:06:47,134 --> 00:06:48,274 for all of our 172 00:06:48,735 --> 00:06:49,475 team members. 173 00:06:49,855 --> 00:06:51,074 We're focused on, 174 00:06:52,279 --> 00:06:54,680 basically diversity and equity and making sure that 175 00:06:54,680 --> 00:06:56,680 all of our all of our team members 176 00:06:56,680 --> 00:06:57,500 feel included 177 00:06:58,360 --> 00:07:00,680 and and make sure that they feel that 178 00:07:00,680 --> 00:07:01,740 they are appropriately, 179 00:07:03,080 --> 00:07:05,935 compensated and and, not just financially, but in 180 00:07:05,935 --> 00:07:06,595 every way 181 00:07:07,055 --> 00:07:08,675 at MAX. In terms 182 00:07:09,134 --> 00:07:11,714 of what I'm really most excited for 183 00:07:12,254 --> 00:07:15,375 overall is the implementation of technology. We spoke 184 00:07:15,375 --> 00:07:16,595 about it to some degree, 185 00:07:17,134 --> 00:07:18,995 what it's enabling us to do 186 00:07:19,535 --> 00:07:22,680 in a quicker and more reproducible way, 187 00:07:23,300 --> 00:07:26,020 and and really with better outcomes and and 188 00:07:26,020 --> 00:07:27,399 more predictable outcomes 189 00:07:27,699 --> 00:07:30,259 is is really exciting, especially for somebody who's 190 00:07:30,259 --> 00:07:32,020 been doing it as long as I have 191 00:07:32,020 --> 00:07:32,910 to be able to, 192 00:07:34,384 --> 00:07:36,485 to help patients and help more patients 193 00:07:36,944 --> 00:07:39,044 and help them get to a better place, 194 00:07:39,824 --> 00:07:41,824 really across the board is for me what's 195 00:07:41,824 --> 00:07:44,064 most exciting about dentistry right now. In fact, 196 00:07:44,064 --> 00:07:45,444 you know, dentistry beautifully 197 00:07:45,824 --> 00:07:48,164 has been always very embracing of technology, 198 00:07:48,944 --> 00:07:52,449 but but as technology or as enhances in 199 00:07:52,449 --> 00:07:52,949 technology 200 00:07:53,810 --> 00:07:54,310 are 201 00:07:54,769 --> 00:07:56,930 are are improving in terms of its rate 202 00:07:56,930 --> 00:07:58,789 and, of course, in terms of its scale, 203 00:07:59,169 --> 00:08:00,389 dentistry is really 204 00:08:00,689 --> 00:08:03,729 adopting those technologies and and we really are 205 00:08:03,729 --> 00:08:05,564 at the forefront at the practice level of 206 00:08:05,564 --> 00:08:07,745 doing that. So I'm excited about that. 207 00:08:08,764 --> 00:08:09,264 Awesome. 208 00:08:09,644 --> 00:08:12,225 You kind of touched on the macroeconomic 209 00:08:12,925 --> 00:08:13,425 conditions 210 00:08:14,204 --> 00:08:16,625 that are impacting health care and dentistry. 211 00:08:18,060 --> 00:08:20,539 You talked about the interest rates coming down 212 00:08:20,539 --> 00:08:22,379 a little bit and but there's still a 213 00:08:22,379 --> 00:08:25,199 lot of uncertainty going on. What do you, 214 00:08:25,899 --> 00:08:26,399 expect 215 00:08:27,099 --> 00:08:29,919 for the economy going forward in terms of 216 00:08:30,060 --> 00:08:31,394 how it'll affect 217 00:08:32,115 --> 00:08:35,174 dental practices and and DSOs and MSOs 218 00:08:35,714 --> 00:08:37,414 and those kind of things? Maybe, 219 00:08:38,195 --> 00:08:38,934 more activity, 220 00:08:39,714 --> 00:08:40,455 more patients, 221 00:08:41,154 --> 00:08:42,534 I guess anything like that? 222 00:08:43,394 --> 00:08:45,095 Yeah. I I think oral maxillofacial 223 00:08:45,394 --> 00:08:48,330 surgery in particular has has shown that it 224 00:08:48,330 --> 00:08:48,830 is 225 00:08:49,250 --> 00:08:49,750 pretty 226 00:08:50,169 --> 00:08:53,370 resistant to some large shifts that we see 227 00:08:53,370 --> 00:08:54,669 on a macro scale. 228 00:08:54,970 --> 00:08:57,450 We've seen it in some significant economic downturns. 229 00:08:57,450 --> 00:08:59,850 Again, I started my practice in 2007, so 230 00:08:59,850 --> 00:09:01,764 we've been through a couple of different crises 231 00:09:01,904 --> 00:09:02,404 financially, 232 00:09:03,585 --> 00:09:05,764 over that time. And, of course, 233 00:09:06,144 --> 00:09:08,465 COVID and and coming out of COVID, oral 234 00:09:08,465 --> 00:09:11,585 maxillofacial surgery in by and large has done 235 00:09:11,585 --> 00:09:12,085 well. 236 00:09:12,465 --> 00:09:13,125 We provide 237 00:09:13,585 --> 00:09:14,085 care 238 00:09:14,625 --> 00:09:17,720 in an emergent and an urgent basis. We 239 00:09:17,720 --> 00:09:19,340 provide much needed care 240 00:09:19,720 --> 00:09:21,500 and by and large basis, patients 241 00:09:21,960 --> 00:09:24,279 need to see us. So in in from 242 00:09:24,279 --> 00:09:27,000 a business sense, we are we're fortunate in 243 00:09:27,000 --> 00:09:28,919 that way. I also think, and you see 244 00:09:28,919 --> 00:09:30,220 this across all businesses, 245 00:09:30,679 --> 00:09:34,024 that those who really separate themselves in terms 246 00:09:34,024 --> 00:09:34,524 of, 247 00:09:35,304 --> 00:09:37,784 their focus on the patient or client or 248 00:09:37,784 --> 00:09:38,764 customer experience 249 00:09:39,225 --> 00:09:42,105 tend to shine. And those who are just 250 00:09:42,105 --> 00:09:44,745 out there providing care for the sake of 251 00:09:44,745 --> 00:09:45,245 care, 252 00:09:46,070 --> 00:09:48,470 are not necessarily going to see themselves at 253 00:09:48,470 --> 00:09:49,610 the top of the, 254 00:09:50,149 --> 00:09:51,750 at the top of the food chain. Instead, 255 00:09:51,750 --> 00:09:53,529 we as a as an organization, 256 00:09:54,149 --> 00:09:56,410 pride ourselves on partnering with practices 257 00:09:56,870 --> 00:10:00,194 and doctors and team members who wholeheartedly 258 00:10:00,495 --> 00:10:03,134 believe in the importance of the patient experience. 259 00:10:03,134 --> 00:10:05,315 It's it's it's in everything that we do. 260 00:10:05,454 --> 00:10:07,154 It's in our mission and our vision. 261 00:10:07,855 --> 00:10:09,534 It certainly has been from the time that 262 00:10:09,534 --> 00:10:10,595 I started Riverside 263 00:10:11,375 --> 00:10:11,875 that 264 00:10:12,490 --> 00:10:14,410 as long as we continue to do right, 265 00:10:14,410 --> 00:10:16,730 we pay attention to these little details that 266 00:10:16,730 --> 00:10:17,389 the patients, 267 00:10:18,330 --> 00:10:20,490 who need care will seek us out and 268 00:10:20,490 --> 00:10:22,490 they they continue to and and I feel 269 00:10:22,490 --> 00:10:24,889 very, very fortunate. Now again, there's plenty out 270 00:10:24,889 --> 00:10:26,830 there that I can't know, I can't predict. 271 00:10:27,154 --> 00:10:29,254 You know, the political climate, as I said, 272 00:10:29,634 --> 00:10:32,115 might shift, it may not, who knows. But 273 00:10:32,115 --> 00:10:33,634 those those are the things that I keep 274 00:10:33,634 --> 00:10:34,774 my eye on in terms 275 00:10:35,315 --> 00:10:37,075 of not understand that I have no control 276 00:10:37,075 --> 00:10:39,394 over it, but need to be nimble and 277 00:10:39,394 --> 00:10:40,535 and need to be aware. 278 00:10:41,235 --> 00:10:43,960 So in any event, we can come out 279 00:10:43,960 --> 00:10:45,420 stronger than we went in. 280 00:10:45,960 --> 00:10:47,580 Got it. That makes a ton of sense. 281 00:10:47,720 --> 00:10:48,620 In your view, 282 00:10:49,399 --> 00:10:50,860 what will the most effective, 283 00:10:51,559 --> 00:10:54,120 leaders in health care need in order to 284 00:10:54,120 --> 00:10:54,860 be successful, 285 00:10:55,799 --> 00:10:57,580 over the next 2 to 3 years? 286 00:10:58,975 --> 00:11:01,134 So I think the technology piece is, I 287 00:11:01,134 --> 00:11:02,914 won't say obvious, but it's clear. 288 00:11:03,294 --> 00:11:06,334 The focus on the patient experience, the focus 289 00:11:06,334 --> 00:11:08,274 on the way that the patient receives 290 00:11:08,975 --> 00:11:11,090 not just the actual care, 291 00:11:11,470 --> 00:11:11,970 but 292 00:11:12,509 --> 00:11:14,529 the experience of having gone through 293 00:11:15,230 --> 00:11:17,870 the entire from the first phone call to 294 00:11:17,870 --> 00:11:18,370 the 295 00:11:18,990 --> 00:11:20,610 billing experience or whatever, 296 00:11:21,309 --> 00:11:23,644 that it needs to be really, really well 297 00:11:23,644 --> 00:11:25,804 defined and honed. And I think that those 298 00:11:25,804 --> 00:11:27,725 who pay attention to that are going to 299 00:11:27,725 --> 00:11:28,625 really succeed, 300 00:11:29,565 --> 00:11:31,565 to really understand that we're in the business 301 00:11:31,565 --> 00:11:33,425 of taking care of patients. And 302 00:11:34,509 --> 00:11:36,529 to forget that is to maybe 303 00:11:37,549 --> 00:11:39,389 lose our way a little bit and I 304 00:11:39,389 --> 00:11:41,389 don't know, you know, I think that by 305 00:11:41,389 --> 00:11:44,110 and large our population has seen a little 306 00:11:44,110 --> 00:11:46,029 bit of a decrease in the quality of 307 00:11:46,029 --> 00:11:48,509 care that they perceive they receive and they 308 00:11:48,509 --> 00:11:49,514 also perceive that, 309 00:11:50,315 --> 00:11:53,195 it's because of the focus on corporate profits 310 00:11:53,195 --> 00:11:56,174 etcetera, etcetera. But I think as long as, 311 00:11:57,274 --> 00:11:58,095 the administrators 312 00:11:58,634 --> 00:12:00,975 and the executives within the 313 00:12:01,674 --> 00:12:02,174 platforms 314 00:12:02,475 --> 00:12:03,840 within the larger 315 00:12:06,800 --> 00:12:08,879 doctors and the teams that are providing care 316 00:12:08,879 --> 00:12:09,540 to the patients, 317 00:12:10,240 --> 00:12:12,340 and that care needs to be top notch, 318 00:12:13,200 --> 00:12:15,860 maybe even at the expense of some, 319 00:12:17,040 --> 00:12:18,740 at some profit level, 320 00:12:19,644 --> 00:12:20,945 on a micro scale, 321 00:12:21,565 --> 00:12:24,284 overall, the ROI on taking care of your 322 00:12:24,284 --> 00:12:26,365 people, taking care of your patients, taking care 323 00:12:26,365 --> 00:12:27,585 of your referring doctors 324 00:12:28,605 --> 00:12:29,585 is substantially 325 00:12:29,964 --> 00:12:30,464 great. 326 00:12:31,660 --> 00:12:33,980 Definitely. Because, at the end of the day, 327 00:12:33,980 --> 00:12:36,480 it really is about, delivering 328 00:12:36,779 --> 00:12:39,899 the best care to the patient and and 329 00:12:39,899 --> 00:12:42,540 also, you know, giving your providers a great 330 00:12:42,540 --> 00:12:43,679 experience as well. 331 00:12:44,540 --> 00:12:45,764 That's exactly right. 332 00:12:46,804 --> 00:12:48,965 Well, I wanna thank you for joining us 333 00:12:48,965 --> 00:12:50,904 today, doctor Auerbach, and sharing 334 00:12:51,524 --> 00:12:52,024 valuable 335 00:12:52,725 --> 00:12:53,225 expertise 336 00:12:53,684 --> 00:12:55,705 and insights into the dental industry, 337 00:12:56,565 --> 00:12:57,545 and and healthcare. 338 00:12:58,040 --> 00:12:59,960 It's been a pleasure speaking with you today, 339 00:12:59,960 --> 00:13:02,679 and I look forward to connecting with you 340 00:13:02,679 --> 00:13:03,899 again in the future, hopefully. 341 00:13:04,279 --> 00:13:05,879 Hey, Tamara. Thank you so much. I really 342 00:13:05,879 --> 00:13:08,679 enjoyed it. And thank you to everyone listening. 343 00:13:09,160 --> 00:13:12,139 Really appreciate, having the opportunity to be on.