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- This is the Becker's
Healthcare Podcast, created

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by the team of Becker's Healthcare,

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a multimedia company devoted to the people

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who power us healthcare.

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Four new 15 minute episodes
are released daily containing

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industry news analysis
and thought leadership.

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From powerful healthcare
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Thanks for listening.
Now, here's the episode.

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- This is Gracelyn Keller

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with the Becker's Healthcare Podcast,

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and we are live from the business

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and operations of a SC in the Future

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of Dentistry Roundtable.

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I'm joined right now by Abe
Jara, who is the founder

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and owner of the Dental Care Team Group.

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So Abe, thanks so much
for joining me today.

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- Thank you. Appreciate
- It.

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Yeah, and I would love to start off

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by just having you introduce
yourself a little bit further

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and tell us more about your background.

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- Sure. So, as you said, my
name is Abe Jara. I'm a dentist.

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Uh, I've been in practice
for, uh, 36 years or so.

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Uh, I founded, uh, dental
Care Team group, um,

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about 35, 34 years ago.

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Um, we are in Genessee County,
which is about in Michigan,

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which is about 45 miles north of Detroit.

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Um, I also have a degree in
biomaterials from my University

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of Michigan, uh, dental school.

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So I've been doing this for a while.

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- Wonderful. Well, thank you
for taking the time to join me.

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Um, and my first question
for you today is,

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what are the biggest issues

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that you're currently
following in the dental space?

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- You know, what, uh, the
biggest issue is, uh, making sure

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that, uh, basic stuff,
basic really business, uh,

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principles are being followed.

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Uh, we've had so many years
of growth and acquiring

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and expanding the organization

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and so on, to a point
where I feel that, uh,

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profitability, uh, really suffered

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and, uh, it's just, uh,
it's not as solid, uh,

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of a base anymore as it used
to be or as it should be.

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So it's solidifying the base

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and making sure that basic
principles are being followed

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so that, uh, when, when
it's time for the next

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growth spurt, uh,

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it's being done on a
very solid foundation.

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- Absolutely. And my next question

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for you is kind of twofold.

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So first, what are you most excited

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about in dental right now?

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And then second, what
makes you the most nervous?

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- Uh, what makes me the I,
I'll go with the second one.

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What makes me the most
nervous is the economy

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is like, what's gonna happen?

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How many people are gonna lose their jobs?

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How, uh, you know, how is
it gonna affect the field?

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The amount of quote unquote quality

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employees, I hate, I
hate to use that term,

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but really, you know, finding
people that are, that want

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to be employed by us as opposed
to just have to be employed.

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Uh, finding people with,
uh, good backgrounds for,

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for the different positions that we have.

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All of that worries me quite
a bit, uh, in terms of, uh,

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excited, um, as usual, it's such, um, uh,

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uh, it's such a lucrative field.

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It's very, um, open to expansion

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and growth again, as I mentioned

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before, based on it being on
a solid foundation as opposed

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to just hollow growth, that
can fall apart really easy.

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Uh, so, uh, the, the
possibility of expansion

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and growth in the field always gets

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me very excited about it.

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- Absolutely. And final
question here for you,

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what do you think the most
effective healthcare leaders are

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gonna need in the next two to
three years to be successful?

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- Um, successful in what ways?

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Successful in business
or successful clinically

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and in patient care?

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- I think that's up for interpretation

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for whatever you think successful is.

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- Sure. So I, I would say
successful is all of the above.

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Uh, so, uh, you know, for, for you

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to be successful in patient
care and lose your business

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because of, you know, bankruptcy

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and being really dramatic here is no good

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and being a fantastic business
person who, uh, has a lot

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of profitability, but at
the same time, um, the, um,

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you know, the patients are
really not being taken care of.

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They're not successful either.

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So really both of 'em have
to be, have to be there.

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So for you to be successful,
uh, as a healthcare provider,

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one is your clinical skills have

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to be at a very, very high level.

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Uh, you really have to make
sure that you are on the, uh,

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cutting edge of, uh, of treatment.

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Uh, you're providing everything

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that is available at a
high level of, uh, service.

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And, and when I say service,
I mean clinical skills as well

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as, you know, treating people.

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And, uh, in terms of, uh, the
business part, I go back to

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what I said before, make sure

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that you really know the basics

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and you're following the very
basic old, uh, time tested

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business principles, making sure

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that you keep your eye on the expenses

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and not, um, you know, be
borrowing more than you should.

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And so on putting yourself in
possible financial jeopardy.

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You know, I like this, uh,
this statement, which is kind

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of like tongue in cheek
kind of a statement.

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Uh, you know, God gave us two eyes, one,

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to keep on the customer and
the other to keep on expenses.

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And I truly believe that
you really have to make sure

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that you're, that both are covered for you

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to be successful going forward.

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- A hundred percent.
Well, Abe, thanks so much

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for joining me today on the
Becker's Healthcare Podcast.

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Again, we're live at the business

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and operations of a SC in the future

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of Dentistry Roundtable. Thank you.

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- Thank you. Appreciate it.

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- It's so important for leaders
at the top of organizations

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