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To learn 13 00:00:30,649 --> 00:00:34,309 more, visit carecredit.com/beckerspodcast. 14 00:00:35,649 --> 00:00:37,649 This is Gracelyn Keller with the Becker's Healthcare 15 00:00:37,649 --> 00:00:39,489 Podcast, and we are recording live at the 16 00:00:39,489 --> 00:00:42,129 twenty second annual Spine Orthopedic and Pain Management 17 00:00:42,129 --> 00:00:42,629 Conference. 18 00:00:42,984 --> 00:00:46,185 I'm currently joined by Bruce Feldman, who is 19 00:00:46,185 --> 00:00:49,385 an administrator at Eastern Orange County Ambulatory Surgery 20 00:00:49,385 --> 00:00:51,545 Center. So, Bruce, thanks for being here. Let's 21 00:00:51,545 --> 00:00:53,385 start out by, having you share a little 22 00:00:53,385 --> 00:00:55,065 bit more about yourself, your role, and your 23 00:00:55,065 --> 00:00:55,565 organization. 24 00:00:56,200 --> 00:00:58,700 Sure. So I'm a, seasoned ASC administrator. 25 00:00:59,479 --> 00:01:01,159 I've been in the ASC world now for 26 00:01:01,159 --> 00:01:03,640 about twenty plus years. I've held a number 27 00:01:03,640 --> 00:01:06,599 of leadership positions running both multi specialty and 28 00:01:06,599 --> 00:01:08,060 single specialty ASCs, 29 00:01:08,915 --> 00:01:10,594 some of which have been de novo, some 30 00:01:10,594 --> 00:01:12,834 of which have been part of healthcare systems 31 00:01:12,834 --> 00:01:13,734 as joint ventures, 32 00:01:14,755 --> 00:01:17,734 others have been run by ASC management companies. 33 00:01:18,674 --> 00:01:21,395 Currently I do a lot of ASC business 34 00:01:21,395 --> 00:01:21,895 consulting, 35 00:01:22,939 --> 00:01:24,959 specifically in the area of business development. 36 00:01:26,140 --> 00:01:28,459 Recently got back from a health care system 37 00:01:28,459 --> 00:01:29,200 in Michigan 38 00:01:29,500 --> 00:01:32,299 that's looking to expand their footprint in the 39 00:01:32,299 --> 00:01:33,119 ASC world, 40 00:01:33,739 --> 00:01:34,239 and 41 00:01:35,075 --> 00:01:36,215 that's what I've been doing. 42 00:01:36,915 --> 00:01:38,755 Wonderful. Well, thank you for being here. 43 00:01:39,155 --> 00:01:41,314 And let's start our conversation with what trends 44 00:01:41,314 --> 00:01:43,234 or shifts you're currently seeing right now in 45 00:01:43,234 --> 00:01:45,075 the industry that you think are most important 46 00:01:45,075 --> 00:01:48,069 for leaders to pay attention to. Well, I 47 00:01:48,069 --> 00:01:49,989 think we're gonna continue to see more and 48 00:01:49,989 --> 00:01:52,969 more, complex higher acuity level cases 49 00:01:53,670 --> 00:01:55,290 shifting from the hospital 50 00:01:55,829 --> 00:01:57,609 to the ASC arena. 51 00:01:59,109 --> 00:01:59,685 I think, 52 00:02:00,165 --> 00:02:02,004 the hot ticket right now is going to 53 00:02:02,004 --> 00:02:03,545 be in the area of cardiovascular 54 00:02:03,844 --> 00:02:04,344 services. 55 00:02:04,805 --> 00:02:05,864 We're starting to, 56 00:02:06,165 --> 00:02:07,305 see a lot of development 57 00:02:07,685 --> 00:02:08,745 of single specialty 58 00:02:09,205 --> 00:02:10,344 cardiac ASCs. 59 00:02:10,965 --> 00:02:12,965 And I think we're gonna continue to also 60 00:02:12,965 --> 00:02:15,145 see, a lot of health care systems 61 00:02:15,750 --> 00:02:17,430 getting into the ASC, 62 00:02:17,830 --> 00:02:18,330 arena, 63 00:02:18,790 --> 00:02:20,010 either through the acquisition 64 00:02:20,469 --> 00:02:21,849 of existing ASCs 65 00:02:22,469 --> 00:02:24,650 or through the development of their own ASCs 66 00:02:25,270 --> 00:02:28,409 as this, shift to outpatient care continues. 67 00:02:29,284 --> 00:02:29,784 Absolutely. 68 00:02:30,485 --> 00:02:33,144 And let's touch on staffing and workforce challenges 69 00:02:33,205 --> 00:02:35,044 as well because those continue to be a 70 00:02:35,044 --> 00:02:36,425 concern across health care. 71 00:02:36,805 --> 00:02:39,205 So how is your organization navigating those pressures 72 00:02:39,205 --> 00:02:41,784 and what strategies have you seen work well? 73 00:02:42,030 --> 00:02:42,930 Well, we recently, 74 00:02:43,469 --> 00:02:45,969 implemented an internal recruitment strategy 75 00:02:46,509 --> 00:02:47,009 whereby 76 00:02:47,310 --> 00:02:48,689 we basically incentivize 77 00:02:49,150 --> 00:02:49,969 staff members 78 00:02:50,349 --> 00:02:52,930 who refer a candidate for a vacant position. 79 00:02:53,389 --> 00:02:55,709 So if one of our staff refers, let's 80 00:02:55,709 --> 00:02:56,930 say, a surgical technologist, 81 00:02:57,495 --> 00:02:59,814 they get a certain dollar amount. And after 82 00:02:59,814 --> 00:03:02,555 that individual has passed their probationary period, 83 00:03:03,014 --> 00:03:05,014 the employee who did the referral gets a 84 00:03:05,014 --> 00:03:06,155 certain dollar amount. 85 00:03:06,534 --> 00:03:07,974 And that has proven to be a very 86 00:03:07,974 --> 00:03:09,754 good effective strategy because 87 00:03:10,180 --> 00:03:11,240 most of the 88 00:03:11,860 --> 00:03:14,680 individuals who are being referred obviously have worked 89 00:03:14,819 --> 00:03:16,120 with our employees. 90 00:03:16,979 --> 00:03:18,919 And therefore, that team building 91 00:03:19,379 --> 00:03:21,379 doesn't need to be done because they already 92 00:03:21,379 --> 00:03:22,280 know a lot of 93 00:03:22,865 --> 00:03:25,344 the individuals at the center. So that that's 94 00:03:25,344 --> 00:03:26,485 one, strategy. 95 00:03:26,865 --> 00:03:27,425 And then, 96 00:03:28,145 --> 00:03:30,324 I'm also very focused in on retention. 97 00:03:31,105 --> 00:03:32,784 I think if you retain your employees, then 98 00:03:32,784 --> 00:03:34,405 you don't have a recruitment promise, 99 00:03:35,105 --> 00:03:35,985 problems. So, 100 00:03:36,539 --> 00:03:38,939 I'm a very firm believer in developing a 101 00:03:38,939 --> 00:03:39,439 collaborative, 102 00:03:40,219 --> 00:03:41,120 working environment. 103 00:03:41,979 --> 00:03:42,959 A 100%. 104 00:03:43,340 --> 00:03:45,979 And as outpatient care continues to grow, how 105 00:03:45,979 --> 00:03:47,900 do you see the role of ASCs evolving 106 00:03:47,900 --> 00:03:49,519 within the broader healthcare ecosystem? 107 00:03:50,014 --> 00:03:51,775 Well, I think that's gonna continue to grow 108 00:03:51,775 --> 00:03:53,715 as well. As had mentioned earlier, 109 00:03:54,175 --> 00:03:56,014 I think you're gonna start seeing more and 110 00:03:56,014 --> 00:03:56,514 more, 111 00:03:57,215 --> 00:03:59,155 large health large healthcare systems, 112 00:04:00,094 --> 00:04:02,655 either requiring or developing their own, 113 00:04:03,534 --> 00:04:04,914 ASCs in the East, 114 00:04:05,420 --> 00:04:07,020 Coast. We're seeing a lot of that going 115 00:04:07,020 --> 00:04:07,920 on right now, 116 00:04:08,460 --> 00:04:09,760 a lot of joint ventures 117 00:04:10,379 --> 00:04:10,860 with, 118 00:04:11,340 --> 00:04:12,139 health care, 119 00:04:12,700 --> 00:04:14,400 enterprises building ASCs. 120 00:04:15,180 --> 00:04:17,020 And I think that can trend that trend 121 00:04:17,020 --> 00:04:18,860 will only continue. I think it's a matter 122 00:04:18,860 --> 00:04:20,379 of, do you want a smaller piece of 123 00:04:20,379 --> 00:04:22,284 the pie or no pie at all? 124 00:04:22,824 --> 00:04:24,824 And, I think there's gonna continue to be 125 00:04:24,824 --> 00:04:27,784 a shift of higher acuity level cases out 126 00:04:27,784 --> 00:04:28,604 of the hospital 127 00:04:28,985 --> 00:04:31,464 into the ASC environment. We all know that 128 00:04:31,464 --> 00:04:33,084 ASCs are more cost effective, 129 00:04:34,319 --> 00:04:36,659 higher patient satisfaction, higher physician 130 00:04:37,279 --> 00:04:38,979 satisfaction, and more efficient. 131 00:04:39,519 --> 00:04:41,139 And as we round out our conversation, 132 00:04:41,599 --> 00:04:45,039 many organizations are exploring new technologies, partnerships, or 133 00:04:45,039 --> 00:04:47,379 care models to improve efficiency and outcomes. 134 00:04:47,894 --> 00:04:49,894 Are there any innovations or initiatives that you 135 00:04:49,894 --> 00:04:51,274 found particularly promising? 136 00:04:52,535 --> 00:04:53,834 I think just the collaborative, 137 00:04:54,615 --> 00:04:56,314 involvement now with, vendors. 138 00:04:57,095 --> 00:04:59,095 A lot of vendors are now partnering with 139 00:04:59,095 --> 00:04:59,595 ASCs, 140 00:05:00,660 --> 00:05:01,720 to help them 141 00:05:02,899 --> 00:05:05,160 devise various clinical service lines. 142 00:05:05,779 --> 00:05:06,680 As an example, 143 00:05:07,220 --> 00:05:07,879 in orthopedics, 144 00:05:08,500 --> 00:05:10,920 you're finding a lot of involvement with Stryker 145 00:05:12,019 --> 00:05:13,160 and with Deploy, 146 00:05:14,384 --> 00:05:16,485 getting involved with things like implants 147 00:05:17,104 --> 00:05:20,805 and helping, ASCs to develop, joint replacement programs. 148 00:05:21,664 --> 00:05:23,425 Wonderful. Well, Bruce, thank you for joining me 149 00:05:23,425 --> 00:05:25,024 today. Is there anything else you'd like to 150 00:05:25,024 --> 00:05:26,879 share that we haven't touched on? 151 00:05:27,279 --> 00:05:29,360 No. I think that it's an exciting time 152 00:05:29,360 --> 00:05:30,259 for ASCs. 153 00:05:30,879 --> 00:05:32,800 I think we're gonna continue to see, a 154 00:05:32,800 --> 00:05:33,860 tremendous growth, 155 00:05:34,639 --> 00:05:36,879 in the ASC arena as more and more 156 00:05:36,879 --> 00:05:38,899 cases shift from the inpatient setting 157 00:05:39,199 --> 00:05:40,580 to the outpatient setting. 158 00:05:41,074 --> 00:05:42,514 And I think we just have to be 159 00:05:42,514 --> 00:05:43,495 very, fluid, 160 00:05:44,194 --> 00:05:46,294 to keep up with those, rapid changes. 161 00:05:46,995 --> 00:05:48,754 Wonderful. Well, thank you so much for joining 162 00:05:48,754 --> 00:05:50,834 me today on the Becker's Healthcare Podcast. Again, 163 00:05:50,834 --> 00:05:52,595 we are recording live at the twenty second 164 00:05:52,595 --> 00:05:55,175 annual Spine Orthopedic and Pain Management Conference. 165 00:05:55,475 --> 00:05:56,214 Thank you.