1 00:00:00,240 --> 00:00:03,220 Imagine this. You're at the Hyatt Regency Chicago 2 00:00:03,439 --> 00:00:05,859 surrounded by the top minds in the ambulatory 3 00:00:06,160 --> 00:00:07,540 surgery center industry. 4 00:00:07,919 --> 00:00:10,960 Welcome to the Becker's 30th annual meeting, the 5 00:00:10,960 --> 00:00:14,259 business and operations of ASCs from October 30th 6 00:00:14,400 --> 00:00:15,705 to November second, 7 00:00:16,324 --> 00:00:19,285 2024. Picture the excitement as you collect business 8 00:00:19,285 --> 00:00:22,184 cards from over a 1000 executive level attendees 9 00:00:22,404 --> 00:00:23,945 forging priceless connections. 10 00:00:24,404 --> 00:00:25,864 Feel the buzz of conversations 11 00:00:26,164 --> 00:00:28,904 as you participate in more than 60 sessions 12 00:00:29,045 --> 00:00:29,969 led by over 13 00:00:30,849 --> 00:00:33,030 225 elite ASC speakers. 14 00:00:33,649 --> 00:00:37,090 Envision yourself gaining actionable insights on topics like 15 00:00:37,090 --> 00:00:38,390 private equity strategies, 16 00:00:38,929 --> 00:00:43,030 ASC business growth, and innovations in spine, orthopedics, 17 00:00:43,635 --> 00:00:45,734 GI, ophthalmology, and cardiology. 18 00:00:46,354 --> 00:00:49,954 Now imagine yourself listening to inspiring keynotes from 19 00:00:49,954 --> 00:00:53,094 Hall of Fame boxing world champion, Lila Ali, 20 00:00:53,155 --> 00:00:56,879 and professional basketball player, Caitlin Clark. Their stories 21 00:00:56,879 --> 00:00:59,199 will motivate you to take your business to 22 00:00:59,199 --> 00:01:01,600 new heights. You'll leave with a wealth of 23 00:01:01,600 --> 00:01:03,920 knowledge and a network of connections to help 24 00:01:03,920 --> 00:01:06,719 lead your ASC into the next year. Don't 25 00:01:06,719 --> 00:01:09,619 miss out. Get registered today. Visit beckershospitalreviewdot 26 00:01:10,834 --> 00:01:12,754 com and click on the events page to 27 00:01:12,754 --> 00:01:15,094 find the conference website. That's the beckershospitalreview.com 28 00:01:17,075 --> 00:01:19,094 events page. See you in Chicago. 29 00:01:20,354 --> 00:01:24,290 This is Scott Becker with Becker's CURE podcast. 30 00:01:24,670 --> 00:01:26,109 I'm thrilled today to be joined by a 31 00:01:26,109 --> 00:01:28,689 brilliant leader. We're joined today by Prashant 32 00:01:28,990 --> 00:01:29,490 Bhalla. 33 00:01:29,870 --> 00:01:32,689 Prashant is the chief of ambulatory surgical services 34 00:01:32,750 --> 00:01:35,230 and vice president of ASC operations at Shield 35 00:01:35,230 --> 00:01:37,710 Health. He'll tell us about himself, about Shield 36 00:01:37,710 --> 00:01:39,010 Health, and a lot more. 37 00:01:39,334 --> 00:01:40,935 Prashant, can you talk to us about tell 38 00:01:40,935 --> 00:01:43,254 us about yourself first, about you, your background, 39 00:01:43,254 --> 00:01:44,774 your history. Tell us a little bit about 40 00:01:44,774 --> 00:01:45,274 you. 41 00:01:45,734 --> 00:01:47,655 Perfect. No. Thanks, Scott. Thanks for the time 42 00:01:47,655 --> 00:01:48,314 this morning. 43 00:01:48,694 --> 00:01:50,134 And, it's an honor to be with you 44 00:01:50,134 --> 00:01:50,795 here today. 45 00:01:51,254 --> 00:01:53,530 I am fortunate, I guess, is probably the 46 00:01:53,530 --> 00:01:54,489 best way to describe, 47 00:01:54,810 --> 00:01:56,909 my my background. I'm blessed and fortunate. 48 00:01:57,689 --> 00:02:00,090 I get to do what I believe is 49 00:02:00,090 --> 00:02:01,689 my mission, which is trying to change the 50 00:02:01,689 --> 00:02:02,989 way health care is delivered. 51 00:02:03,769 --> 00:02:04,590 More specifically, 52 00:02:04,969 --> 00:02:07,395 the company I work for, Shields Health, we 53 00:02:07,395 --> 00:02:09,254 are in, New England, 54 00:02:09,875 --> 00:02:11,794 and my the majority of my work is 55 00:02:11,794 --> 00:02:12,694 based in Massachusetts. 56 00:02:13,474 --> 00:02:15,314 And so when when we're sort of surrounded 57 00:02:15,314 --> 00:02:17,254 and populated by exceptional, 58 00:02:17,875 --> 00:02:18,615 health care, 59 00:02:18,915 --> 00:02:21,870 in this market, exceptional hospital, academic health care, 60 00:02:22,110 --> 00:02:23,389 it's just an honor to be able to 61 00:02:23,389 --> 00:02:24,689 do what we do here, 62 00:02:25,150 --> 00:02:26,590 in trying to change the way healthcare is 63 00:02:26,590 --> 00:02:27,090 delivered. 64 00:02:27,549 --> 00:02:29,549 So I have, I'm going to say probably 65 00:02:29,549 --> 00:02:31,969 around 15, 20 years of healthcare experience, 66 00:02:32,430 --> 00:02:33,650 predominantly in the administrative 67 00:02:34,669 --> 00:02:36,814 side of it. Worked for the VA, started 68 00:02:36,814 --> 00:02:38,254 my career in the VA, and learned a 69 00:02:38,254 --> 00:02:39,854 lot from the great mission that they have 70 00:02:39,854 --> 00:02:40,354 there. 71 00:02:40,895 --> 00:02:42,114 Transitioned into consulting, 72 00:02:42,735 --> 00:02:44,655 where if you can believe it, about 10 73 00:02:44,655 --> 00:02:46,735 years ago, I was working on projects. We 74 00:02:46,735 --> 00:02:48,495 were reducing the length of stay for total 75 00:02:48,495 --> 00:02:50,659 joints from 5 days to 3 days, and 76 00:02:50,659 --> 00:02:52,360 now we're talking about within hours. 77 00:02:52,819 --> 00:02:54,840 And then fast forward to working in academic 78 00:02:54,900 --> 00:02:56,680 institution in the community settings. 79 00:02:57,139 --> 00:02:59,400 And now for a health care management company, 80 00:03:00,019 --> 00:03:02,019 that's predominantly focused on, 81 00:03:02,500 --> 00:03:04,574 2 major areas of health care. 82 00:03:05,455 --> 00:03:07,235 Shields Health focuses on imaging. 83 00:03:07,694 --> 00:03:09,955 So both the diagnostic imaging through MRI 84 00:03:10,334 --> 00:03:10,995 and PETCT. 85 00:03:11,694 --> 00:03:13,694 And then my line of work, which is 86 00:03:13,694 --> 00:03:15,634 overseeing the ambulatory surgery business, 87 00:03:16,334 --> 00:03:18,814 for the company here in Massachusetts and New 88 00:03:18,814 --> 00:03:19,314 England. 89 00:03:20,379 --> 00:03:22,060 Oh, fantastic. I'm gonna ask you about surgery 90 00:03:22,060 --> 00:03:23,599 centers in a in a moment. 91 00:03:23,900 --> 00:03:25,979 1st, I'd like to ask you another question 92 00:03:25,979 --> 00:03:26,719 about yourself. 93 00:03:27,099 --> 00:03:29,280 You've been a lifelong learner, 94 00:03:29,580 --> 00:03:31,919 college degree, then a master's degree, 95 00:03:32,379 --> 00:03:33,840 then a master's in health administration. 96 00:03:34,735 --> 00:03:36,974 Give us a sense of the importance of 97 00:03:36,974 --> 00:03:39,875 that commitment to lifelong learning for professionals, 98 00:03:40,414 --> 00:03:41,875 both keeping oneself motivated, 99 00:03:42,334 --> 00:03:44,175 learning. Talk a little bit about that commitment 100 00:03:44,175 --> 00:03:46,254 to lifelong learning because it's very incur very 101 00:03:46,254 --> 00:03:46,754 impressive. 102 00:03:47,120 --> 00:03:48,879 Well, no. I appreciate that. I think, 103 00:03:49,360 --> 00:03:51,359 you know, it's it's probably a combination of 104 00:03:51,359 --> 00:03:52,259 a couple things. 105 00:03:53,039 --> 00:03:55,199 One of which is just simply the the 106 00:03:55,199 --> 00:03:56,079 notion of, 107 00:03:56,479 --> 00:03:57,620 finding a mission, 108 00:03:58,400 --> 00:04:00,159 and finding mine perhaps a little bit, 109 00:04:00,885 --> 00:04:02,965 in the academic process of what I wanna 110 00:04:02,965 --> 00:04:04,405 do, what I wanna be when I grow 111 00:04:04,405 --> 00:04:06,485 up. And so that took me through an 112 00:04:06,485 --> 00:04:06,985 undergraduate 113 00:04:07,284 --> 00:04:09,224 in, political science and geography. 114 00:04:09,925 --> 00:04:11,444 Worked at a think tank, worked at a 115 00:04:11,444 --> 00:04:13,125 couple of different jobs, traveled a little bit 116 00:04:13,125 --> 00:04:13,620 in the world, 117 00:04:14,580 --> 00:04:16,680 came back, did a master's in applied economics, 118 00:04:16,819 --> 00:04:17,959 agricultural economics, 119 00:04:18,899 --> 00:04:21,220 and then, continued on to do my master's 120 00:04:21,220 --> 00:04:22,040 in health administration. 121 00:04:22,500 --> 00:04:23,939 I think it was through that process of 122 00:04:23,939 --> 00:04:25,779 education, just trying to figure out where I 123 00:04:25,779 --> 00:04:26,839 can leave my mark, 124 00:04:27,379 --> 00:04:28,680 where I can make a difference. 125 00:04:29,055 --> 00:04:31,134 I think there's always going to be where 126 00:04:31,134 --> 00:04:33,055 can I make money, but, and, you know, 127 00:04:33,055 --> 00:04:35,134 we have my financial security? But I think 128 00:04:35,134 --> 00:04:37,055 for the number of hours we put into 129 00:04:37,055 --> 00:04:38,754 our daily professional lives, 130 00:04:39,134 --> 00:04:40,654 for me, it was trying to find that 131 00:04:40,654 --> 00:04:41,214 thing that, 132 00:04:41,810 --> 00:04:44,050 that that career, that job, that task, whatever 133 00:04:44,050 --> 00:04:45,350 it might be that gave me, 134 00:04:45,810 --> 00:04:46,310 fulfillment. 135 00:04:46,850 --> 00:04:48,689 And I think going through the process of 136 00:04:48,689 --> 00:04:50,550 of different degrees, different experiences, 137 00:04:51,490 --> 00:04:53,170 brought me to where I am today. And, 138 00:04:53,985 --> 00:04:56,144 you know, just again sort of blast and 139 00:04:56,144 --> 00:04:57,264 honor to be able to do what I'm 140 00:04:57,264 --> 00:04:59,824 doing today, which I hope is making lasting 141 00:04:59,824 --> 00:05:01,125 impact on health care. 142 00:05:02,144 --> 00:05:03,985 Thank you very, very much. I I I 143 00:05:03,985 --> 00:05:05,904 love the whole response, and I love you 144 00:05:05,904 --> 00:05:07,930 not downplaying or at least articulating. 145 00:05:08,790 --> 00:05:11,189 Look. You gotta have a great career or 146 00:05:11,269 --> 00:05:13,430 and passion and what you love, but you 147 00:05:13,430 --> 00:05:15,350 also gotta make a living. The the the 148 00:05:15,350 --> 00:05:17,430 2 are important and not to make to 149 00:05:17,430 --> 00:05:19,750 making the living part the total priority or 150 00:05:19,750 --> 00:05:21,745 money the priority, but it's important to do 151 00:05:21,745 --> 00:05:23,504 both. You gotta make a living too at 152 00:05:23,504 --> 00:05:26,264 what you're doing. It it it it it 153 00:05:26,305 --> 00:05:28,785 it's so critical, and and I love that 154 00:05:28,785 --> 00:05:29,285 reality. 155 00:05:30,305 --> 00:05:32,485 Talk a little bit about surgery 156 00:05:32,865 --> 00:05:34,865 centers. As you work in the surgery center 157 00:05:34,865 --> 00:05:36,770 space, what are some of the trends you're 158 00:05:36,770 --> 00:05:38,470 watching in the surgery center area? 159 00:05:39,170 --> 00:05:40,850 Yeah. I think there's there are a few. 160 00:05:40,850 --> 00:05:44,129 Right? So there's the increasing reimbursement in some 161 00:05:44,129 --> 00:05:44,629 specialties 162 00:05:44,930 --> 00:05:46,629 and in some, procedures. 163 00:05:47,089 --> 00:05:49,275 And then there's the, sort of reducing, 164 00:05:49,814 --> 00:05:52,395 reimbursement in in some of the specialties and, 165 00:05:53,254 --> 00:05:55,175 procedures. And it's sort of trying to find 166 00:05:55,175 --> 00:05:56,714 the happy balance between, 167 00:05:57,495 --> 00:05:58,615 what is it that we need to do 168 00:05:58,615 --> 00:05:59,975 as a business and what is it that 169 00:05:59,975 --> 00:06:00,875 we need to do 170 00:06:01,250 --> 00:06:02,150 for our communities? 171 00:06:02,850 --> 00:06:05,110 And and we sort of play this really, 172 00:06:05,569 --> 00:06:07,490 you know, honorable role. I think what we 173 00:06:07,490 --> 00:06:08,689 do here in our community where we get 174 00:06:08,689 --> 00:06:10,529 to partner with some of the major academic 175 00:06:10,529 --> 00:06:11,029 institutions 176 00:06:11,569 --> 00:06:12,310 in Massachusetts 177 00:06:12,770 --> 00:06:14,550 to help them fulfill their mission. 178 00:06:14,894 --> 00:06:17,055 While we also do our own, which is 179 00:06:17,055 --> 00:06:19,454 again to to my, earlier statement, I think, 180 00:06:19,454 --> 00:06:21,055 trying to change the way healthcare is delivered 181 00:06:21,055 --> 00:06:22,514 from a surgery center perspective. 182 00:06:23,055 --> 00:06:26,014 It is about what can we give our 183 00:06:26,014 --> 00:06:26,915 patients that, 184 00:06:27,535 --> 00:06:28,600 that they don't need to go to the 185 00:06:28,600 --> 00:06:30,039 hospital for? How do we be the safety 186 00:06:30,039 --> 00:06:31,560 valve for the hospital so they can focus 187 00:06:31,560 --> 00:06:33,560 on the bigger, harder things, and we can 188 00:06:33,560 --> 00:06:35,019 focus on the things that are, 189 00:06:35,959 --> 00:06:38,699 more obviously outpatient and allow for our providers 190 00:06:38,839 --> 00:06:39,740 to have more, 191 00:06:40,279 --> 00:06:42,620 efficient days and more predictable days. 192 00:06:43,024 --> 00:06:45,585 And patients are not bumped and, they're they 193 00:06:45,585 --> 00:06:47,345 have predictable hours and they're able to get 194 00:06:47,345 --> 00:06:50,485 their case, their their procedures done when expected 195 00:06:50,865 --> 00:06:51,925 at a lower reimbursement, 196 00:06:53,105 --> 00:06:54,464 and, you know, at the high quality of 197 00:06:54,464 --> 00:06:56,259 access. And, oh, yeah, by the way, you 198 00:06:56,259 --> 00:06:57,379 know, if we're gonna look at the the 199 00:06:57,379 --> 00:06:59,939 way hospitals do with the quadruple aim, not 200 00:06:59,939 --> 00:07:01,540 only do we wanna do cost quality and 201 00:07:01,540 --> 00:07:04,180 access, but I also wanna create an environment 202 00:07:04,180 --> 00:07:05,560 where we're providing satisfaction, 203 00:07:06,180 --> 00:07:07,939 whether it's to our provider, whether it's to 204 00:07:07,939 --> 00:07:09,300 the patient, but also to the team of 205 00:07:09,300 --> 00:07:09,800 caregivers 206 00:07:10,225 --> 00:07:12,785 that we have employed that, they wanna retire 207 00:07:12,785 --> 00:07:14,305 from where we work. And so it's building 208 00:07:14,305 --> 00:07:15,205 that organization 209 00:07:15,584 --> 00:07:17,584 where we all succeed, and everybody wins at 210 00:07:17,584 --> 00:07:18,564 the end of the day. 211 00:07:19,745 --> 00:07:21,665 Thank you very, very much. And when you 212 00:07:21,665 --> 00:07:23,504 look at this coming year, what are you 213 00:07:23,504 --> 00:07:25,685 most excited about and focused on? 214 00:07:26,850 --> 00:07:28,629 I think there is one area, 215 00:07:29,009 --> 00:07:29,670 that seems 216 00:07:30,129 --> 00:07:31,569 to ebb and flow for me a lot. 217 00:07:31,730 --> 00:07:33,170 We're we're doing a lot. Let me let 218 00:07:33,170 --> 00:07:34,449 me back up and say we're doing a 219 00:07:34,449 --> 00:07:37,090 lot in the outpatient space. In Massachusetts, I 220 00:07:37,090 --> 00:07:39,490 think we're a leader now in outpatient total 221 00:07:39,490 --> 00:07:39,990 joints. 222 00:07:40,610 --> 00:07:42,444 From a surgery center perspective, 223 00:07:42,824 --> 00:07:44,764 we are also a leader in outpatient spine. 224 00:07:44,904 --> 00:07:46,604 I believe we're still the only 225 00:07:47,144 --> 00:07:47,644 ASC, 226 00:07:48,504 --> 00:07:50,985 network in Massachusetts that has an endoscopic spine 227 00:07:50,985 --> 00:07:51,485 program. 228 00:07:51,865 --> 00:07:54,264 We're the only ones doing vascular procedures in 229 00:07:54,264 --> 00:07:55,404 an ASC in Massachusetts. 230 00:07:56,100 --> 00:07:58,819 And, we're looking into cardiology and expanding into 231 00:07:58,819 --> 00:08:00,439 the, different areas of cardiology, 232 00:08:01,060 --> 00:08:01,879 once regulations, 233 00:08:02,419 --> 00:08:04,899 allow for that, here in Massachusetts. And so 234 00:08:04,899 --> 00:08:06,180 I think we do a lot. I think 235 00:08:06,180 --> 00:08:08,115 we look at sort of what's that next 236 00:08:08,274 --> 00:08:09,654 procedure, that next specialty. 237 00:08:10,194 --> 00:08:11,875 And that in and of itself is exciting 238 00:08:11,875 --> 00:08:13,154 for me. You know, I think there's a 239 00:08:13,154 --> 00:08:15,474 number of things where we continue to deliver 240 00:08:15,474 --> 00:08:18,354 the highest quality of care in orthopedics, especially, 241 00:08:18,354 --> 00:08:20,035 and then some of the other specialties that 242 00:08:20,035 --> 00:08:21,930 we we provide in our multi specialty centers. 243 00:08:22,410 --> 00:08:24,329 But the higher acuity or the more complex 244 00:08:24,329 --> 00:08:24,829 care 245 00:08:25,209 --> 00:08:26,810 that routinely, at least in New England and 246 00:08:26,810 --> 00:08:27,310 Massachusetts, 247 00:08:28,089 --> 00:08:30,990 was predominantly hospital only until recently, 248 00:08:31,769 --> 00:08:33,450 is sort of the area that excites me 249 00:08:33,450 --> 00:08:35,049 the most. And and sort of your other 250 00:08:35,049 --> 00:08:37,144 question of trends, looking at 251 00:08:37,524 --> 00:08:39,605 trends. Spine is probably one of those where 252 00:08:39,605 --> 00:08:41,284 the trends seem to go up one day 253 00:08:41,284 --> 00:08:43,225 and then 2 steps back the next day. 254 00:08:43,605 --> 00:08:45,044 And so it really keeps me excited to 255 00:08:45,044 --> 00:08:46,245 say, well, what's next? How do we keep 256 00:08:46,245 --> 00:08:47,845 moving this? How do we grow it? How 257 00:08:47,845 --> 00:08:49,610 do we continue to offer outpatient 258 00:08:50,070 --> 00:08:52,070 opportunity to to our patients and to our 259 00:08:52,070 --> 00:08:53,990 communities and and continue to grow with our 260 00:08:53,990 --> 00:08:56,309 providers that are looking to to navigate the 261 00:08:56,309 --> 00:08:58,149 outpatient setting for for what used to be, 262 00:08:58,149 --> 00:08:59,929 at least in New England, predominantly 263 00:09:01,125 --> 00:09:03,605 hospital or inpatient only care. So helping to 264 00:09:03,605 --> 00:09:05,605 keep continue to change change that trend in 265 00:09:05,605 --> 00:09:07,705 and of itself. That's pretty exciting to me. 266 00:09:08,725 --> 00:09:10,245 Thank you very, very much. It's a it's 267 00:09:10,245 --> 00:09:11,845 a lot going on, and and Massachusetts has 268 00:09:11,845 --> 00:09:12,985 been a unique place 269 00:09:13,365 --> 00:09:16,360 with the the certificate of need laws, single 270 00:09:16,360 --> 00:09:19,079 specialty laws, the challenges of multi specialty. The 271 00:09:19,079 --> 00:09:20,679 hospitals have a control over a lot of 272 00:09:20,679 --> 00:09:22,519 stuff there and so forth. How much is 273 00:09:22,519 --> 00:09:25,079 your work with hospitals and health systems versus 274 00:09:25,079 --> 00:09:26,459 independent surgery centers? 275 00:09:26,845 --> 00:09:28,365 No. Great question. And so, 276 00:09:28,764 --> 00:09:31,884 I think our DNA of shields health is, 277 00:09:32,284 --> 00:09:35,585 steeped in partnership with hospitals and health systems. 278 00:09:36,365 --> 00:09:38,605 We yeah. Back to our larger story of 279 00:09:38,605 --> 00:09:41,110 MRI and PETCT, given a lot of what 280 00:09:41,110 --> 00:09:44,250 PET does in, the healthcare continuum of care, 281 00:09:44,629 --> 00:09:46,949 it's natural for us to have a long 282 00:09:46,949 --> 00:09:49,269 and storied history of working with hospitals for 283 00:09:49,269 --> 00:09:51,190 not only PET, but then also MRI. And 284 00:09:51,190 --> 00:09:52,809 that dovetails into quickly, 285 00:09:53,750 --> 00:09:57,404 sort of shields MRI identifies the problem, shields 286 00:09:57,404 --> 00:09:59,565 ASC then helps remove it or helps fix 287 00:09:59,565 --> 00:10:01,644 it. And so, we do a lot of 288 00:10:01,644 --> 00:10:03,884 work, with our hospital partners. 3 of our 289 00:10:03,884 --> 00:10:04,625 4 centers, 290 00:10:05,004 --> 00:10:07,964 are directly affiliated with hospitals and and health 291 00:10:07,964 --> 00:10:08,464 systems. 292 00:10:08,840 --> 00:10:10,299 And then one of them is, 293 00:10:10,919 --> 00:10:11,899 with an ACO, 294 00:10:12,279 --> 00:10:14,759 a private practice ACO along with private practice 295 00:10:14,759 --> 00:10:16,759 physicians. And so we have a good mix. 296 00:10:17,000 --> 00:10:19,240 Our 4 centers, I call them all, snowflakes 297 00:10:19,240 --> 00:10:20,679 in the sense that no 2 are the 298 00:10:20,679 --> 00:10:21,179 same. 299 00:10:21,639 --> 00:10:23,835 They all have different sort of ownership models, 300 00:10:23,835 --> 00:10:25,295 different composition of specialties, 301 00:10:26,075 --> 00:10:27,995 different age ranges in terms of the types 302 00:10:27,995 --> 00:10:30,394 of patients we take care of, that dovetails 303 00:10:30,394 --> 00:10:32,095 into the specialties we care for. 304 00:10:32,555 --> 00:10:33,055 But, 305 00:10:33,435 --> 00:10:35,855 given where we are, the landscape, the geography, 306 00:10:36,555 --> 00:10:38,720 the the close knit health care community that 307 00:10:38,720 --> 00:10:39,860 exists in Massachusetts, 308 00:10:40,720 --> 00:10:42,019 it's imperative that, 309 00:10:42,639 --> 00:10:44,159 we work with hospitals. And I and I 310 00:10:44,159 --> 00:10:45,600 think we're fortunate that we've got some great 311 00:10:45,600 --> 00:10:47,839 hospital partners, and we'll continue to work with 312 00:10:47,839 --> 00:10:49,220 them in the in the future. 313 00:10:49,600 --> 00:10:50,945 Thank you very, very 314 00:10:51,325 --> 00:10:53,585 much. It's fantastic to speak with you, Prashant. 315 00:10:53,884 --> 00:10:55,404 Talk about what advice you would give to 316 00:10:55,404 --> 00:10:57,165 emerging leaders in healthcare, people trying to have 317 00:10:57,165 --> 00:10:58,625 impactful careers in healthcare. 318 00:10:59,485 --> 00:11:02,605 That's a great question. I think, emerging leaders, 319 00:11:02,605 --> 00:11:04,045 I think one of the things I would 320 00:11:04,045 --> 00:11:04,865 offer them 321 00:11:05,429 --> 00:11:07,910 is to just be a lifelong student. I 322 00:11:07,910 --> 00:11:09,830 think earlier in this conversation I mentioned sort 323 00:11:09,830 --> 00:11:11,990 of my educational past, but not a day 324 00:11:11,990 --> 00:11:12,809 goes by 325 00:11:13,190 --> 00:11:15,350 where I'm not learning something new. And Scott, 326 00:11:15,350 --> 00:11:16,710 I guess I have you to thank for 327 00:11:16,710 --> 00:11:19,254 some of that, with just regards to the 328 00:11:19,254 --> 00:11:21,334 publications you have and and sort of all 329 00:11:21,334 --> 00:11:22,694 the news clips and and, 330 00:11:23,495 --> 00:11:25,095 different stories that are coming out in healthcare. 331 00:11:25,095 --> 00:11:27,174 So be a lifelong student. I think one 332 00:11:27,174 --> 00:11:29,414 of the biggest things that I've seen in 333 00:11:29,414 --> 00:11:30,074 my career 334 00:11:30,375 --> 00:11:32,634 is an apprehension of asking questions. 335 00:11:33,049 --> 00:11:35,289 Surgery, a lot of type a personalities, but 336 00:11:35,289 --> 00:11:37,610 never stops me from asking world renowned surgeons 337 00:11:37,610 --> 00:11:39,370 that I get to work with or or, 338 00:11:39,610 --> 00:11:41,769 you know, 20, 30 year old long career 339 00:11:41,769 --> 00:11:43,789 nurses that have been around and seen everything. 340 00:11:43,850 --> 00:11:45,449 Love to be able to ask them questions 341 00:11:45,449 --> 00:11:47,345 as sort of a leader on my side, 342 00:11:47,345 --> 00:11:49,664 on the administrative side, the business side. Teach 343 00:11:49,664 --> 00:11:51,424 me everything I can know about the clinical 344 00:11:51,424 --> 00:11:53,044 so that we can partner together 345 00:11:53,664 --> 00:11:55,365 to create an environment, to create 346 00:11:55,745 --> 00:11:57,924 a place where people love to come work, 347 00:11:57,985 --> 00:12:00,129 people love to come receive care. And I 348 00:12:00,129 --> 00:12:02,450 think, in in doing that or trying to 349 00:12:02,450 --> 00:12:04,049 create that, it's it's just because I'm continuing 350 00:12:04,049 --> 00:12:04,950 to try to learn. 351 00:12:05,409 --> 00:12:07,350 And so, put the ego aside, 352 00:12:07,809 --> 00:12:09,889 learn as much as you can, ask the 353 00:12:09,889 --> 00:12:10,389 questions, 354 00:12:11,490 --> 00:12:13,934 and never hesitate to to to find find 355 00:12:13,934 --> 00:12:15,855 a mentor and to seek assistance where you 356 00:12:15,855 --> 00:12:16,355 can. 357 00:12:17,455 --> 00:12:19,215 Thank you very much. Prashant Pal, what a 358 00:12:19,215 --> 00:12:20,894 pleasure to visit with you today on the 359 00:12:20,894 --> 00:12:23,394 Becker's Health Care podcast. What a great career. 360 00:12:23,774 --> 00:12:25,375 Thank you for joining us and shedding more 361 00:12:25,375 --> 00:12:26,735 light on what's going on in the surgeries 362 00:12:26,735 --> 00:12:28,335 in our world. Thank you very much for 363 00:12:28,335 --> 00:12:29,154 joining us. 364 00:12:29,700 --> 00:12:30,610 Thank you, Scott.