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visit carecredit.comforward/beccherspod

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cast. This is Chanel Banger with the Becker's

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healthcare podcast, and I'm recording live at the

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21st annual Spine Orthopedic and Pain Management driven

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ASC

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and Future of Spine Conference in Chicago,

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and sitting down with doctor Russell Bodner, an

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orthopedic surgeon at Regional Medical Group of Northwestern

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Medicine. Doctor Bodner, thank you so much for

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joining me today. My pleasure. Thank you for

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having me. Perfect. Well, to get us started,

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could you please tell us a bit about

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your background and organization?

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Yes. I'm a general orthopedic surgeon with interest

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in sports medicine and

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joint replacement

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with a subspecialty

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interest in the hip spine relationship.

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I practice about an hour from here in

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the farmlands outside of Chicago.

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I'm an employed physician,

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and,

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this is my first time being at the

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Becker's conference. Looking forward to speaking to a

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group of neurosurgeons

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tomorrow about the hip spine relationship.

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Exciting. Thank you so much for that introduction.

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Now moving forward, based on your experience, how

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has the patient provider dynamic changed over time?

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Well, I've been in private and employed practice

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now for 35 years.

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And once you get inside an examination

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room with a patient,

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my

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approach hasn't changed very much.

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What I don't

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enjoy is the amount of time doctors have

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now been required to spend on computers.

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So I don't use a computer in the

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room with a patient.

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I,

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talk with them, discuss their problems, give them

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a diagnosis, and set out a treatment plan,

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And that has that has never changed.

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Got it. And moving forward, even though we

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have seen an increased interest from people improving

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their overall health and wellness in the last

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decade or so, many people seem to feel

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more confident taking matters into their own hands

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rather than seeking out professional opinions. Why do

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you think that is?

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I think it's because information is more readily

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available

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online.

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People can talk about

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different doctors online. They can get reviews online.

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They can research their own medical problems online.

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So you have a a more informed patient

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looking,

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to solve their own problems.

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And many times these days, the doctors aren't

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really

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performing

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as well as they should to solve patients'

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problems.

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Got it. And, doctor Benner, I wanna thank

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you for your time today. But before I

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let you go,

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I have one more question for you. From

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an organizational standpoint, do you have any strategies

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in place aimed at helping bring in patients

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or to improve retention?

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Well, patient retention has always been a important

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thing for

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myself and my partners. We feel it's important

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to, establish long term relationships

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with any given patient and

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control

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their domain so they don't start looking elsewhere

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for care,

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for this problem, other problems, or their family's

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problems.

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So being a tentative

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and

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addressing their needs

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and being able to help them, direct them,

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refer them,

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has always been a very important strategy

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for successful practices.

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Absolutely. Well, doctor Bodner, I wanna thank you

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once again for your time today and for

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joining me on the Becker's HealthCare podcast.

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My pleasure.