1 00:00:02,240 --> 00:00:05,120 The most important health care decisions don't happen 2 00:00:05,120 --> 00:00:05,779 in isolation. 3 00:00:06,160 --> 00:00:08,179 They happen when leaders come together. 4 00:00:08,800 --> 00:00:11,519 Becker's sixteenth annual meeting brings together more than 5 00:00:11,519 --> 00:00:12,559 3,500 6 00:00:12,559 --> 00:00:15,519 hospital and health system executives this April in 7 00:00:15,519 --> 00:00:15,974 Chicago. 8 00:00:16,535 --> 00:00:18,635 With 800 speakers from Ascension, 9 00:00:18,935 --> 00:00:22,135 Cleveland Clinic, CommonSpirit and more, the conversations get 10 00:00:22,135 --> 00:00:24,935 real. Leaders will share how their scenario planning 11 00:00:24,935 --> 00:00:27,574 for policy shifts, breaking through value based care 12 00:00:27,574 --> 00:00:30,510 barriers, and building clinical teams that translate new 13 00:00:30,510 --> 00:00:32,370 ideas into real world care. 14 00:00:32,909 --> 00:00:35,480 Join top decision makers in the room April 15 00:00:35,480 --> 00:00:37,010 13 through the sixteenth. 16 00:00:37,469 --> 00:00:40,109 For the agenda and event details, visit beckers 17 00:00:40,109 --> 00:00:42,429 hospital review dot com and click on the 18 00:00:42,429 --> 00:00:43,965 events tab in the upper right. 19 00:00:45,645 --> 00:00:47,965 This is Laura Dierdahl with the Becker's Healthcare 20 00:00:47,965 --> 00:00:49,965 podcast. I'm thrilled today to be joined by 21 00:00:49,965 --> 00:00:53,085 Michelle Stansbury, associate chief innovation officer and vice 22 00:00:53,085 --> 00:00:55,725 president of IT applications at Houston Methodist. Michelle, 23 00:00:55,725 --> 00:00:56,765 it's a pleasure to have you on the 24 00:00:56,765 --> 00:00:59,119 podcast today. Oh, thank you so much. I 25 00:00:59,119 --> 00:01:00,960 always appreciate being able to talk with you, 26 00:01:00,960 --> 00:01:01,460 Laura. 27 00:01:02,079 --> 00:01:04,400 Absolutely. Well, I'm excited for our conversation too 28 00:01:04,400 --> 00:01:06,479 because I I think we always have a 29 00:01:06,479 --> 00:01:08,079 chance to get behind the curtain of some 30 00:01:08,079 --> 00:01:09,519 of the cool things you're doing at Houston 31 00:01:09,519 --> 00:01:10,959 Methodist. I know you've got a lot of 32 00:01:10,959 --> 00:01:14,015 innovation going on there, a very sophisticated technology, 33 00:01:14,314 --> 00:01:16,234 AI automation, and more. And so I know 34 00:01:16,234 --> 00:01:18,155 we'll get into some of that. But before 35 00:01:18,155 --> 00:01:20,155 we do, for those who are just starting 36 00:01:20,155 --> 00:01:22,474 to listen to our podcast, could you, share 37 00:01:22,474 --> 00:01:24,314 a little bit more about yourself, your background, 38 00:01:24,314 --> 00:01:25,454 and Houston Methodist? 39 00:01:25,840 --> 00:01:28,480 Sure. Well, I've been at Houston Methodist almost 40 00:01:28,480 --> 00:01:30,560 thirty four years now, which is just amazing 41 00:01:30,560 --> 00:01:31,299 in itself. 42 00:01:31,680 --> 00:01:33,040 I know I get asked all the time, 43 00:01:33,040 --> 00:01:34,640 what has kept you there? And I would 44 00:01:34,640 --> 00:01:37,760 say it's probably the opportunities to be able 45 00:01:37,760 --> 00:01:39,620 to do so many different new 46 00:01:39,974 --> 00:01:41,734 things to be able to help the health 47 00:01:41,734 --> 00:01:42,715 system grow 48 00:01:43,094 --> 00:01:44,855 and to help make sure that our patients 49 00:01:44,855 --> 00:01:45,754 and our clinicians 50 00:01:46,135 --> 00:01:48,534 are working in the best environment that they 51 00:01:48,534 --> 00:01:50,855 can. So that's what kind of keeps me 52 00:01:50,855 --> 00:01:52,775 there, and love what I do, and it's 53 00:01:52,775 --> 00:01:53,834 just a great organization. 54 00:01:55,260 --> 00:01:56,939 That's fantastic to hear. And, you know, really 55 00:01:56,939 --> 00:01:59,340 having that true mission of bringing the patient 56 00:01:59,340 --> 00:02:01,980 first and providing that type of great care, 57 00:02:02,219 --> 00:02:04,859 to the community makes a huge difference. Now 58 00:02:04,859 --> 00:02:06,700 if we could zero in on the last 59 00:02:06,700 --> 00:02:08,534 year or so, could you tell us about 60 00:02:08,615 --> 00:02:10,615 the most important projects or initiatives that you 61 00:02:10,615 --> 00:02:11,974 were working on? What did you do, and 62 00:02:11,974 --> 00:02:12,875 what were the results? 63 00:02:13,335 --> 00:02:15,974 Well, it's, I think we have talked before. 64 00:02:15,974 --> 00:02:18,694 We opened up our Cypress Hospital, which we 65 00:02:18,694 --> 00:02:20,550 had been talking about quite a bit as 66 00:02:20,710 --> 00:02:22,490 our smart hospital of the future, 67 00:02:22,870 --> 00:02:25,430 which had many of the new capabilities that, 68 00:02:25,430 --> 00:02:28,569 you know, everyone from AI to automation, 69 00:02:30,310 --> 00:02:33,474 overall to the patient room, being smart, you 70 00:02:33,474 --> 00:02:35,974 know, video capabilities across the organization. 71 00:02:36,754 --> 00:02:38,594 You know, just those ease of use things 72 00:02:38,594 --> 00:02:40,534 for, overall our patients. 73 00:02:40,995 --> 00:02:43,254 I know we've had several people ask, well, 74 00:02:43,715 --> 00:02:45,395 did you just what were their learnings from 75 00:02:45,395 --> 00:02:46,135 that hospital? 76 00:02:46,439 --> 00:02:48,919 But the good news is we didn't just 77 00:02:48,919 --> 00:02:50,460 bring up all those technologies 78 00:02:50,760 --> 00:02:52,840 just at our Cypress hospital. We had been 79 00:02:52,840 --> 00:02:54,460 implementing those things across 80 00:02:54,760 --> 00:02:57,180 our other hospitals. We've got eight other hospitals, 81 00:02:57,800 --> 00:02:58,780 as well because, 82 00:02:59,435 --> 00:03:01,194 one, we wanted to learn from them, have 83 00:03:01,194 --> 00:03:03,514 our staff overall give us feedback to make 84 00:03:03,514 --> 00:03:05,455 sure that it was truly bringing the value 85 00:03:05,754 --> 00:03:06,655 to the organization. 86 00:03:07,275 --> 00:03:09,194 There were a few things that were just 87 00:03:09,194 --> 00:03:09,694 Cyprus, 88 00:03:10,235 --> 00:03:12,489 because when you're building a hospital from the 89 00:03:12,489 --> 00:03:14,830 ground up, you're able to build the infrastructure 90 00:03:15,049 --> 00:03:18,349 needed to support certain things, like environmental controls. 91 00:03:18,569 --> 00:03:20,590 It's very hard to go back and retrofit 92 00:03:20,810 --> 00:03:22,430 into an older building, 93 00:03:23,209 --> 00:03:24,729 but I will tell you our patients have 94 00:03:24,729 --> 00:03:27,004 absolutely loved that they've been able to control 95 00:03:27,004 --> 00:03:27,745 the lighting, 96 00:03:28,844 --> 00:03:29,344 to, 97 00:03:29,965 --> 00:03:32,525 overall, they have voice activation where it is 98 00:03:32,525 --> 00:03:34,284 that they can turn on certain things, turn 99 00:03:34,284 --> 00:03:36,385 it off, open the blinds, close the blinds. 100 00:03:37,245 --> 00:03:39,750 You know, so those little creature comforts that 101 00:03:39,830 --> 00:03:41,909 somehow we've gotten to come accustomed to in 102 00:03:41,909 --> 00:03:42,729 hotel rooms, 103 00:03:43,110 --> 00:03:44,710 we're now being able to do those for 104 00:03:44,710 --> 00:03:46,949 our patients. And while we thought it was 105 00:03:46,949 --> 00:03:49,110 a nice touch, it was really something our 106 00:03:49,110 --> 00:03:51,830 patients love. They love having the ability to 107 00:03:51,830 --> 00:03:53,965 be able to talk to Alexa in the 108 00:03:53,965 --> 00:03:55,645 room to getting Alexa to do some of 109 00:03:55,645 --> 00:03:57,645 these things for them as well. But just 110 00:03:57,645 --> 00:03:58,224 the true, 111 00:03:59,085 --> 00:03:59,585 overall, 112 00:04:00,365 --> 00:04:01,185 that facility, 113 00:04:01,485 --> 00:04:04,224 it was amazing when it opened up within 114 00:04:04,925 --> 00:04:07,245 a very short time frame. It was completely 115 00:04:07,245 --> 00:04:07,745 full. 116 00:04:08,280 --> 00:04:10,919 So we had to very quickly turn around 117 00:04:10,919 --> 00:04:12,439 and figure out how it is that we 118 00:04:12,439 --> 00:04:14,359 could open up more of the space. I 119 00:04:14,359 --> 00:04:16,439 think they're already looking at how they can, 120 00:04:16,839 --> 00:04:19,180 add on additions to the space as well 121 00:04:19,319 --> 00:04:21,740 because patients have really enjoyed, 122 00:04:23,074 --> 00:04:23,574 the 123 00:04:24,274 --> 00:04:27,154 services that they're getting, but also just knowing 124 00:04:27,154 --> 00:04:30,274 how that the the, hospital operates. And the 125 00:04:30,274 --> 00:04:33,175 staff have really embraced overall this 126 00:04:33,475 --> 00:04:36,569 concept of what's next, what's new. We just 127 00:04:36,569 --> 00:04:40,110 recently we've had ambient intelligence for our physicians 128 00:04:40,169 --> 00:04:42,669 for quite a while and overall within our 129 00:04:42,810 --> 00:04:45,550 physician practices. We've moved it so the hospitalists 130 00:04:45,610 --> 00:04:48,569 are using it, but now it is we're 131 00:04:48,569 --> 00:04:50,704 trying to get our nurses. And so we 132 00:04:50,704 --> 00:04:53,045 just recently talked to Epic about doing, 133 00:04:53,985 --> 00:04:56,384 ambient listening for our nurses, and, of course, 134 00:04:56,384 --> 00:04:58,305 Cypress was, like, raised their hand. We wanna 135 00:04:58,305 --> 00:04:59,985 be first. We wanna be first. We're willing 136 00:04:59,985 --> 00:05:01,845 to, you know, pilot whatever is necessary. 137 00:05:02,225 --> 00:05:04,209 So it's the good news when you have 138 00:05:04,209 --> 00:05:05,269 so much enthusiasm 139 00:05:05,569 --> 00:05:06,470 towards innovation, 140 00:05:07,729 --> 00:05:09,750 to be able to find the clinicians, 141 00:05:10,129 --> 00:05:12,050 the patients who are willing to be able 142 00:05:12,050 --> 00:05:13,649 to see and test out those things because 143 00:05:13,649 --> 00:05:16,024 it makes it easier on us overall as 144 00:05:16,024 --> 00:05:16,685 an organization. 145 00:05:17,224 --> 00:05:19,805 But that was one. The other is we, 146 00:05:20,664 --> 00:05:22,764 have been working on a workday go live. 147 00:05:23,144 --> 00:05:25,064 So that was a two year project that 148 00:05:25,064 --> 00:05:28,470 just went live January 1 for our supply 149 00:05:28,470 --> 00:05:30,089 chain, HR, finance, 150 00:05:30,629 --> 00:05:32,970 and our research institute. It has gone 151 00:05:33,350 --> 00:05:35,670 extremely well. I'm so very proud of that 152 00:05:35,670 --> 00:05:37,110 team. I wish I could give them all 153 00:05:37,110 --> 00:05:38,569 kudos here right now. 154 00:05:39,269 --> 00:05:40,649 We made our first payroll. 155 00:05:41,455 --> 00:05:42,274 No issues. 156 00:05:42,894 --> 00:05:44,814 We've been able to order supplies and get 157 00:05:44,814 --> 00:05:47,295 them into the hospitals. Very little issues, and 158 00:05:47,295 --> 00:05:48,975 we're working through our very first month in 159 00:05:48,975 --> 00:05:51,694 close right now. So the big, big initiative, 160 00:05:51,694 --> 00:05:54,014 anybody that goes through these big massive projects 161 00:05:54,014 --> 00:05:55,235 like installing Epic 162 00:05:55,589 --> 00:05:58,149 or installing a new ERP system. You know, 163 00:05:58,149 --> 00:06:00,149 it's just a big the thing that excites 164 00:06:00,149 --> 00:06:02,250 me the most, I will tell you, is, 165 00:06:02,870 --> 00:06:03,689 back at the, 166 00:06:04,149 --> 00:06:06,009 Workday Rising Conference, they, 167 00:06:06,709 --> 00:06:09,370 had showcased all of their new AI capabilities, 168 00:06:10,074 --> 00:06:12,154 especially over in supply chain and then with 169 00:06:12,154 --> 00:06:12,654 finance, 170 00:06:13,115 --> 00:06:15,914 and even within HR. So I'm excited to 171 00:06:15,914 --> 00:06:17,595 sort of bring those and start to embrace 172 00:06:17,595 --> 00:06:19,754 them overall within the organization to be able 173 00:06:19,754 --> 00:06:22,074 to help in those processes that we can 174 00:06:22,074 --> 00:06:23,534 utilize AI for. 175 00:06:24,180 --> 00:06:26,120 The other was really system access. 176 00:06:26,420 --> 00:06:28,740 We've been really on this journey for the 177 00:06:28,740 --> 00:06:29,879 last couple of years, 178 00:06:30,420 --> 00:06:32,439 and have really done well with overall, 179 00:06:33,939 --> 00:06:36,100 having our patients now, you know, with the 180 00:06:36,100 --> 00:06:39,615 texting cape bidirectional texting capabilities, allowing them to 181 00:06:39,615 --> 00:06:40,354 be able to, 182 00:06:40,654 --> 00:06:41,055 you know, 183 00:06:41,935 --> 00:06:44,595 create new appointments just by text based solutions. 184 00:06:45,214 --> 00:06:48,495 Overall, having the, voice technology that, 185 00:06:48,814 --> 00:06:50,034 allows them to 186 00:06:50,379 --> 00:06:52,540 be able to talk with an agent and 187 00:06:52,540 --> 00:06:55,100 then an artificial agent and then be able 188 00:06:55,100 --> 00:06:56,720 to get to where that they need to. 189 00:06:57,180 --> 00:06:59,740 So, you know, it it's interesting to see 190 00:06:59,740 --> 00:07:01,519 the dynamics and the evolution 191 00:07:02,139 --> 00:07:02,879 of how 192 00:07:03,404 --> 00:07:04,225 different departments 193 00:07:04,764 --> 00:07:07,165 work with these newer technologies that are out 194 00:07:07,165 --> 00:07:10,365 there. Sometimes it's a little challenging, sometimes it's 195 00:07:10,365 --> 00:07:10,865 not. 196 00:07:11,725 --> 00:07:14,444 I would say when we brought overall camera 197 00:07:14,444 --> 00:07:16,305 technology with AI to be 198 00:07:16,685 --> 00:07:18,569 able to help us see where we have 199 00:07:20,730 --> 00:07:23,629 the opportunities to open up more OR time. 200 00:07:23,689 --> 00:07:25,770 That was a little challenging with our physicians. 201 00:07:25,770 --> 00:07:27,370 I kinda liken it back. I tell people 202 00:07:27,370 --> 00:07:28,649 all the time. I'm like, well, how would 203 00:07:28,649 --> 00:07:29,689 you feel if I told you I was 204 00:07:29,689 --> 00:07:31,724 gonna put a camera in your office? Right? 205 00:07:31,724 --> 00:07:33,084 Because I need to see where it is 206 00:07:33,084 --> 00:07:35,264 that we can, you know, increase increase efficiencies 207 00:07:35,485 --> 00:07:36,305 and so forth. 208 00:07:36,764 --> 00:07:39,084 So, everybody, it's like, yes. That you could 209 00:07:39,084 --> 00:07:40,844 see where that can make people nervous. But, 210 00:07:40,844 --> 00:07:43,564 you know, once the physicians really saw the 211 00:07:43,564 --> 00:07:45,805 opportunities that was bringing to get them back 212 00:07:45,805 --> 00:07:48,550 OR time, One of our biggest cardiovascular 213 00:07:49,089 --> 00:07:50,310 surgeons who was 214 00:07:50,849 --> 00:07:52,769 not real happy in the beginning, to hear 215 00:07:52,769 --> 00:07:55,250 him come back later and really describe how 216 00:07:55,250 --> 00:07:56,229 that is overall 217 00:07:56,689 --> 00:07:58,069 helped him and the organization, 218 00:07:58,930 --> 00:08:00,310 that was like a win win. 219 00:08:00,769 --> 00:08:01,269 So, 220 00:08:02,115 --> 00:08:04,115 you know, it's that was only kind of 221 00:08:04,115 --> 00:08:06,354 a few. I think the last piece was 222 00:08:06,354 --> 00:08:08,134 this past year, we, 223 00:08:08,675 --> 00:08:11,095 while in 2011, we came up with our 224 00:08:11,235 --> 00:08:13,235 12 bets for the hospital of the future. 225 00:08:13,235 --> 00:08:15,360 We came up with our 10 new bets 226 00:08:15,439 --> 00:08:17,919 for our health care intelligent health care system 227 00:08:17,919 --> 00:08:18,659 of the future, 228 00:08:19,120 --> 00:08:20,800 which really is just playing on the things 229 00:08:20,800 --> 00:08:22,800 that we've already done and how can we 230 00:08:22,800 --> 00:08:23,699 make them better 231 00:08:24,000 --> 00:08:24,500 overall, 232 00:08:25,199 --> 00:08:26,099 as an organization. 233 00:08:26,399 --> 00:08:27,839 But that's just kind of a few things 234 00:08:27,839 --> 00:08:29,939 what Mhmm. Been keeping us a little busy, 235 00:08:30,479 --> 00:08:30,979 overall, 236 00:08:31,865 --> 00:08:33,004 for the last year. 237 00:08:33,625 --> 00:08:35,144 Oh, that's amazing to hear. And, you know, 238 00:08:35,144 --> 00:08:36,825 that is a lot going on and a 239 00:08:36,825 --> 00:08:39,705 lot of, positive change happening, especially when you 240 00:08:39,705 --> 00:08:41,705 think about, you know, how much it takes 241 00:08:41,705 --> 00:08:43,784 not only to bring the technology in and 242 00:08:43,784 --> 00:08:46,379 and integrate that into workflows and processes, but 243 00:08:46,539 --> 00:08:49,019 then to, to your point in being able 244 00:08:49,019 --> 00:08:51,419 to work with the team, and have them 245 00:08:51,419 --> 00:08:53,600 adopted and feel comfortable with the technology 246 00:08:54,220 --> 00:08:56,940 and willing to move forward, you know, that's 247 00:08:56,940 --> 00:08:58,700 incredible to have that kind of buy in 248 00:08:58,700 --> 00:08:59,414 too. So, 249 00:09:00,294 --> 00:09:01,815 yes. I I think there's a lot of 250 00:09:01,815 --> 00:09:03,574 work, for you and your team, but it 251 00:09:03,574 --> 00:09:05,514 sounds like it's gone really well so far. 252 00:09:05,894 --> 00:09:07,815 No. It's it's I I will tell you, 253 00:09:07,815 --> 00:09:09,654 it's the one thing that I appreciate so 254 00:09:09,654 --> 00:09:12,855 much because we have such operational engagement on 255 00:09:12,855 --> 00:09:14,554 everything that we do. Right? 256 00:09:16,450 --> 00:09:18,769 And during our initiatives on anything that working, 257 00:09:18,769 --> 00:09:19,589 you're seeing 258 00:09:20,209 --> 00:09:20,709 operational 259 00:09:21,089 --> 00:09:23,809 individuals and IT. They're partnering. They're like one 260 00:09:23,809 --> 00:09:24,309 team. 261 00:09:24,769 --> 00:09:26,929 And that's what the exciting part is is 262 00:09:26,929 --> 00:09:28,690 when you see that happen that there is 263 00:09:28,690 --> 00:09:30,289 no more of, well, IT needs to handle 264 00:09:30,289 --> 00:09:32,045 this. Well, no. We'll take care of it. 265 00:09:32,184 --> 00:09:34,024 It is no. They are kind of one 266 00:09:34,024 --> 00:09:35,785 group that is working on all of these 267 00:09:35,785 --> 00:09:38,125 things together, and how can they quickly, 268 00:09:38,585 --> 00:09:40,345 you know, come to resolution that it is 269 00:09:40,345 --> 00:09:42,985 bringing us value into the organization then, oh, 270 00:09:42,985 --> 00:09:44,985 okay. Now we need to, like, roll it 271 00:09:44,985 --> 00:09:45,485 out. 272 00:09:46,000 --> 00:09:47,839 That's what it is exciting to see is 273 00:09:47,839 --> 00:09:50,399 when the team comes together, it's amazing what 274 00:09:50,399 --> 00:09:51,299 they can accomplish. 275 00:09:51,919 --> 00:09:52,399 And, 276 00:09:52,799 --> 00:09:54,480 I have just, you know, seen it time 277 00:09:54,480 --> 00:09:56,480 and time again and just think that we 278 00:09:56,480 --> 00:09:58,079 are very fortunate the way that we are 279 00:09:58,079 --> 00:09:59,600 set up to be able to do that 280 00:09:59,600 --> 00:10:00,819 for Houston Methodist. 281 00:10:02,024 --> 00:10:04,345 Absolutely. That that's amazing to hear in grade 282 00:10:04,345 --> 00:10:06,825 to understand that structure that you're working with. 283 00:10:06,825 --> 00:10:08,904 Now looking into the next year or so, 284 00:10:08,904 --> 00:10:10,825 what are some of the top priorities and 285 00:10:10,825 --> 00:10:13,384 headwinds that you're focused on? Well, I I 286 00:10:13,384 --> 00:10:15,625 think one of the biggest things, and, I 287 00:10:15,625 --> 00:10:17,589 love to tell people this because you, you 288 00:10:17,589 --> 00:10:19,269 know, sometimes you can get so caught up 289 00:10:19,269 --> 00:10:20,009 in the innovation 290 00:10:20,549 --> 00:10:22,549 that you don't really stop and think how 291 00:10:22,549 --> 00:10:25,350 are you really getting the greatest benefit of 292 00:10:25,350 --> 00:10:28,070 all from these big transactional systems like Epic. 293 00:10:28,070 --> 00:10:30,169 Right? And I will give Epic, 294 00:10:30,975 --> 00:10:32,975 really kudos here that they have come a 295 00:10:32,975 --> 00:10:34,595 long way with their product, 296 00:10:35,455 --> 00:10:37,934 in certain areas that, you know, we're now 297 00:10:37,934 --> 00:10:39,774 seeing we don't need this third party that 298 00:10:39,774 --> 00:10:41,774 we were working with. We can now transition 299 00:10:41,774 --> 00:10:44,115 over to Epic, which is great because 300 00:10:44,519 --> 00:10:46,840 most organizations are really having to become very 301 00:10:46,840 --> 00:10:48,700 financially responsible as well. 302 00:10:49,080 --> 00:10:51,320 And so it is where are we looking 303 00:10:51,320 --> 00:10:53,399 at that potentially we had a third party 304 00:10:53,399 --> 00:10:55,899 that we're gonna be moving overall to Epic. 305 00:10:56,040 --> 00:10:57,134 I will say say one of the last 306 00:10:57,134 --> 00:10:59,054 things that we did not implement back in 307 00:10:59,054 --> 00:11:01,774 2014 when we initially installed Epic was their 308 00:11:01,774 --> 00:11:02,434 lab system. 309 00:11:03,294 --> 00:11:05,934 It wasn't beaker wasn't where it needed to 310 00:11:05,934 --> 00:11:07,855 be at the time, but now it is. 311 00:11:07,855 --> 00:11:10,334 And so we're transitioning over to that new 312 00:11:10,334 --> 00:11:12,690 labs, which is a big project in itself. 313 00:11:12,690 --> 00:11:14,529 It's another two I love these big two 314 00:11:14,529 --> 00:11:15,190 year projects. 315 00:11:15,649 --> 00:11:16,309 You know? 316 00:11:17,170 --> 00:11:19,410 But, you know, that is one piece. I 317 00:11:19,490 --> 00:11:21,970 you know, we've got other systems that we're 318 00:11:21,970 --> 00:11:23,590 looking at overall transitioning. 319 00:11:23,894 --> 00:11:25,654 But I think the big piece overall for 320 00:11:25,654 --> 00:11:27,995 us is how are we embracing overall 321 00:11:28,535 --> 00:11:29,115 AI capabilities 322 00:11:29,575 --> 00:11:30,554 where they're available, 323 00:11:31,894 --> 00:11:33,894 to see where it's overall helping us as 324 00:11:33,894 --> 00:11:34,554 an organization. 325 00:11:35,175 --> 00:11:37,539 And, you know, it's I I I'll give 326 00:11:37,539 --> 00:11:40,500 you an example. We use ServiceNow within our 327 00:11:40,500 --> 00:11:41,319 IT organization, 328 00:11:42,579 --> 00:11:43,940 and they've come out with a lot of 329 00:11:43,940 --> 00:11:46,259 AI capabilities. And you can really get caught 330 00:11:46,259 --> 00:11:48,819 up in the coolness factor. I almost say 331 00:11:48,819 --> 00:11:50,904 it that way. Mhmm. But what are the 332 00:11:50,904 --> 00:11:52,585 models? What are the things that they have 333 00:11:52,585 --> 00:11:54,845 built overall with on top of that AI? 334 00:11:55,065 --> 00:11:56,664 And how is our data? Is our data 335 00:11:56,664 --> 00:11:58,184 clean enough for us to be able to 336 00:11:58,184 --> 00:11:59,485 use and trust it? 337 00:12:00,424 --> 00:12:03,065 Because it it you know, AI is built 338 00:12:03,065 --> 00:12:03,565 overall 339 00:12:04,040 --> 00:12:05,660 to be able to increase efficiencies. 340 00:12:06,040 --> 00:12:07,420 That's what it should be. 341 00:12:07,800 --> 00:12:10,840 Not overall right to overall add cost to 342 00:12:10,840 --> 00:12:11,580 the organization 343 00:12:12,040 --> 00:12:14,600 or add additional processes and not be able 344 00:12:14,600 --> 00:12:15,340 to reduce 345 00:12:15,720 --> 00:12:17,559 overall kind of the labor cost where you 346 00:12:17,559 --> 00:12:19,660 can get some of those efficiencies at. 347 00:12:20,014 --> 00:12:21,774 But I would say, you know, I talked 348 00:12:21,774 --> 00:12:22,274 about, 349 00:12:23,134 --> 00:12:25,054 we've been looking for a vendor for us 350 00:12:25,054 --> 00:12:27,294 to be able to do, ambient listening for 351 00:12:27,294 --> 00:12:29,615 our nursing staff for year and a half, 352 00:12:29,615 --> 00:12:30,914 if not more than that. 353 00:12:31,455 --> 00:12:33,670 And it kinda talked to several vendors that 354 00:12:33,670 --> 00:12:35,670 were out there and never really were able 355 00:12:35,670 --> 00:12:36,330 to get, 356 00:12:37,509 --> 00:12:40,230 traction where we needed to. Exciting part is 357 00:12:40,230 --> 00:12:42,649 that Epic is now has has that functionality. 358 00:12:42,790 --> 00:12:44,950 We're getting ready to start a pilot with 359 00:12:44,950 --> 00:12:48,345 them in our Cypress hospital. So very anxious 360 00:12:48,345 --> 00:12:50,845 to see because nurses are just as overburdened 361 00:12:50,904 --> 00:12:51,644 with documentations, 362 00:12:52,585 --> 00:12:55,705 as physicians are. And so whatever we can 363 00:12:55,705 --> 00:12:57,465 do to help overall that, you know, we 364 00:12:57,465 --> 00:12:59,945 started our virtual visits to be able to 365 00:12:59,945 --> 00:13:01,865 take admits and discharges from them, to be 366 00:13:01,865 --> 00:13:04,079 able to take overall rounding activities and so 367 00:13:04,079 --> 00:13:06,559 forth, but there's still just that documentation burden. 368 00:13:06,559 --> 00:13:08,959 So another great piece that now we can 369 00:13:08,959 --> 00:13:11,220 overall use for our nurses. But, 370 00:13:11,839 --> 00:13:13,519 first and foremost, I mean, it's just I 371 00:13:13,519 --> 00:13:15,200 think if you begin to look at our, 372 00:13:15,200 --> 00:13:18,034 you know, intelligent health care system of the 373 00:13:18,034 --> 00:13:20,274 future bets, we really need to pick out 374 00:13:20,274 --> 00:13:22,115 what are we gonna focus on this year. 375 00:13:22,115 --> 00:13:24,034 And we've got a retreat coming up here 376 00:13:24,034 --> 00:13:25,634 very soon. I think it's two weeks from 377 00:13:25,634 --> 00:13:28,115 now is where we're gonna start to decide 378 00:13:28,115 --> 00:13:30,034 what are those key areas and key projects 379 00:13:30,034 --> 00:13:31,794 that we're gonna focus on kind of going 380 00:13:31,794 --> 00:13:32,855 forward this year. 381 00:13:33,529 --> 00:13:35,129 That's fantastic to hear. And, you know, so 382 00:13:35,129 --> 00:13:37,070 important to have that time to come together 383 00:13:37,529 --> 00:13:39,610 together with your colleagues and make those decisions. 384 00:13:39,610 --> 00:13:42,009 And, you know, I think when you're talking 385 00:13:42,009 --> 00:13:44,990 about bringing in technology, AI, Ambient, and, 386 00:13:45,450 --> 00:13:47,210 you know, the different partners that you're working 387 00:13:47,210 --> 00:13:48,674 with and systems that you're 388 00:13:49,075 --> 00:13:50,595 collaborating with. I know, you know, you've been 389 00:13:50,595 --> 00:13:52,514 at this for a a good long while, 390 00:13:52,514 --> 00:13:54,274 more than a decade in terms of innovation 391 00:13:54,274 --> 00:13:56,355 and working with Houston Methodist. So do you 392 00:13:56,355 --> 00:13:57,955 feel like you're in a time now where 393 00:13:57,955 --> 00:14:00,514 you're doing more pilots? Are are you settling 394 00:14:00,514 --> 00:14:02,490 in? How are you thinking about, you know, 395 00:14:02,490 --> 00:14:05,929 what where you you want to identify places, 396 00:14:05,929 --> 00:14:08,090 especially as you're, you know, are kind of 397 00:14:08,090 --> 00:14:10,410 a mature innovation organization, but always still trying 398 00:14:10,410 --> 00:14:12,649 to be cutting edge as well? No. You 399 00:14:12,649 --> 00:14:14,090 know, look, I think that there is a 400 00:14:14,090 --> 00:14:17,274 time and, actually, you know, Roberta, which I 401 00:14:17,274 --> 00:14:19,274 know you've spoken with before, it I think 402 00:14:19,274 --> 00:14:20,875 it's a time for us. We're not out 403 00:14:20,875 --> 00:14:23,115 trying to look for the little niche products 404 00:14:23,115 --> 00:14:25,695 anymore. I think that where we have found 405 00:14:25,835 --> 00:14:27,835 overall is that we've got some really good 406 00:14:27,835 --> 00:14:30,209 vendors that that we're partnering with. So what 407 00:14:30,209 --> 00:14:32,769 more can we partner with to enhance what 408 00:14:32,769 --> 00:14:34,949 their product does or even something new 409 00:14:35,409 --> 00:14:37,730 overall within our organization instead of a pilot 410 00:14:37,730 --> 00:14:39,409 here pilot here. I mean, you know, I 411 00:14:39,409 --> 00:14:41,089 I think for a while, we had probably, 412 00:14:41,089 --> 00:14:43,250 like, you know, 25 pilots going on at 413 00:14:43,250 --> 00:14:43,829 a time. 414 00:14:44,305 --> 00:14:46,465 And we're not there as an organization. We're 415 00:14:46,465 --> 00:14:48,705 trying to really mature what we have, as 416 00:14:48,705 --> 00:14:49,365 I said. 417 00:14:50,384 --> 00:14:52,865 We know where we wanna go, but I 418 00:14:52,865 --> 00:14:56,250 think it's let's make those decisions wisely instead 419 00:14:56,330 --> 00:14:58,250 of just trying to pilot every single little 420 00:14:58,250 --> 00:14:59,769 thing that is out there that is building 421 00:14:59,769 --> 00:15:02,009 new. I mean, I would you know, look, 422 00:15:02,009 --> 00:15:02,909 AI is exploding. 423 00:15:03,210 --> 00:15:05,690 It is just exploding across the health care 424 00:15:05,690 --> 00:15:07,529 industry and I think all over the place, 425 00:15:07,529 --> 00:15:09,070 and you really gotta decide 426 00:15:09,475 --> 00:15:11,394 what are you going to do. Mhmm. Right? 427 00:15:11,394 --> 00:15:13,075 What are those things you really wanna focus 428 00:15:13,075 --> 00:15:14,754 on that are really gonna bring the greatest 429 00:15:14,754 --> 00:15:15,975 value to the organization? 430 00:15:16,434 --> 00:15:18,514 And not every single little pilot. I mean, 431 00:15:18,514 --> 00:15:20,034 I've got so many vendors that are calling 432 00:15:20,034 --> 00:15:21,475 me, hey. I've got this, you know, niche 433 00:15:21,475 --> 00:15:23,154 AI solution and this one. Can we come, 434 00:15:23,154 --> 00:15:24,870 you know, and kinda show it to you? 435 00:15:25,029 --> 00:15:27,450 And, you know, I I hate to say 436 00:15:27,509 --> 00:15:29,509 no so many times, but I think this 437 00:15:29,509 --> 00:15:32,309 is where some innovation groups can get so 438 00:15:32,309 --> 00:15:32,809 overwhelmed 439 00:15:33,350 --> 00:15:35,509 by so much that's coming at them. You 440 00:15:35,509 --> 00:15:37,450 really have to decide as an organization 441 00:15:37,835 --> 00:15:39,274 what are you gonna focus on, which is 442 00:15:39,274 --> 00:15:40,475 what I said that we're gonna try to 443 00:15:40,475 --> 00:15:42,014 do as an innovation group 444 00:15:42,394 --> 00:15:44,554 is this is gonna be our focus for 445 00:15:44,554 --> 00:15:45,615 2026, 446 00:15:45,754 --> 00:15:47,355 but it's going to go in line with 447 00:15:47,355 --> 00:15:49,514 what we said that we want to move 448 00:15:49,514 --> 00:15:51,674 forward with our intelligent health care system of 449 00:15:51,674 --> 00:15:52,254 the future 450 00:15:52,730 --> 00:15:53,230 or 451 00:15:53,690 --> 00:15:56,110 bring back overall, are we getting the greatest 452 00:15:56,169 --> 00:15:58,089 value from the things that we've already done 453 00:15:58,089 --> 00:15:59,949 or is there more that we can do 454 00:16:00,089 --> 00:16:01,850 to truly stretch and get more of that 455 00:16:01,850 --> 00:16:03,449 ROI that we thought that we were going 456 00:16:03,449 --> 00:16:05,915 to be able to get? So that's what 457 00:16:05,915 --> 00:16:08,715 I think overall our our initiatives are kinda 458 00:16:08,715 --> 00:16:10,634 moving forward. So I would say, is Houston 459 00:16:10,634 --> 00:16:12,335 Methodist doing all these new pilots? 460 00:16:12,794 --> 00:16:14,875 No. I don't. I think what we're trying 461 00:16:14,875 --> 00:16:16,794 to do is just really mature what we 462 00:16:16,794 --> 00:16:18,415 have and really stretch, 463 00:16:19,700 --> 00:16:21,539 to get the greatest value of what we've 464 00:16:21,539 --> 00:16:23,700 got already. And don't it's not to say 465 00:16:23,700 --> 00:16:24,980 that we won't because, look, we're doing the 466 00:16:24,980 --> 00:16:26,899 pilot with Epic. We're doing another pilot with 467 00:16:26,899 --> 00:16:28,980 some other a few other ones, but it's 468 00:16:28,980 --> 00:16:30,740 not the massive things that we were doing 469 00:16:30,740 --> 00:16:31,799 in the very beginning. 470 00:16:32,574 --> 00:16:33,774 That makes a lot of sense. You know, 471 00:16:33,774 --> 00:16:35,695 it is really helpful kind of ground in 472 00:16:35,695 --> 00:16:37,534 how you're thinking about the future and what 473 00:16:37,534 --> 00:16:39,375 that looks like for you. And, you know, 474 00:16:39,375 --> 00:16:40,815 what do you think the hardest thing you'll 475 00:16:40,815 --> 00:16:42,174 have to do in the next year will 476 00:16:42,174 --> 00:16:42,674 be? 477 00:16:43,774 --> 00:16:46,169 I think really and this is just probably 478 00:16:46,250 --> 00:16:48,490 all health care systems. They're really trying to 479 00:16:48,490 --> 00:16:48,990 really 480 00:16:49,450 --> 00:16:52,250 look at what is bringing the greatest value 481 00:16:52,250 --> 00:16:53,070 to the organization. 482 00:16:53,610 --> 00:16:55,929 I mean, we're all being hit hard, right, 483 00:16:55,929 --> 00:16:56,429 from 484 00:16:56,970 --> 00:17:00,490 governmental changes to payer changes to everything else, 485 00:17:00,490 --> 00:17:02,924 and yet you want to provide the best 486 00:17:02,924 --> 00:17:04,785 care overall to your patients, 487 00:17:05,565 --> 00:17:06,865 and having our clinicians 488 00:17:07,164 --> 00:17:09,244 utilizing the best tools that will help them 489 00:17:09,244 --> 00:17:11,404 do that. But you still have to remain 490 00:17:11,404 --> 00:17:13,805 financially stable. So I think that's where it 491 00:17:13,805 --> 00:17:15,970 is. How can we as I said, how 492 00:17:15,970 --> 00:17:18,309 can we ensure that we're getting the greatest 493 00:17:18,369 --> 00:17:18,869 value, 494 00:17:19,650 --> 00:17:21,730 overall from our investments that we have and 495 00:17:21,730 --> 00:17:23,650 what other new things that maybe we need 496 00:17:23,650 --> 00:17:25,650 to focus in on that will help us 497 00:17:25,650 --> 00:17:28,154 during that journey? And I think everybody's on 498 00:17:28,154 --> 00:17:29,755 that journey. Right? I haven't spoken to one 499 00:17:29,755 --> 00:17:31,914 health system that is not on that journey 500 00:17:31,914 --> 00:17:34,654 right now. And, you know, fortunately, we, 501 00:17:35,115 --> 00:17:38,654 have, as an organization, have always done well, 502 00:17:38,955 --> 00:17:40,875 but it's still the one thing that I 503 00:17:40,875 --> 00:17:43,799 do appreciate about Houston Methodist is if they 504 00:17:43,799 --> 00:17:45,480 get some sort of an inkling, you know, 505 00:17:45,480 --> 00:17:47,000 where we need to tighten our belt, we 506 00:17:47,000 --> 00:17:49,579 do it right away. We don't wait until 507 00:17:49,880 --> 00:17:52,119 things are really bad, you know, to come 508 00:17:52,119 --> 00:17:53,960 back, and it just helps us to main 509 00:17:53,960 --> 00:17:55,579 kind of remain stable, 510 00:17:56,444 --> 00:17:59,005 as an organization. No. We're not just tightening 511 00:17:59,005 --> 00:18:01,085 and not doing anything. Right? No. We just 512 00:18:01,085 --> 00:18:02,765 need to be very conscious about what we 513 00:18:02,765 --> 00:18:04,944 are doing to ensure it's bringing the value. 514 00:18:05,244 --> 00:18:06,845 And I think that's where we're at is 515 00:18:06,845 --> 00:18:08,384 just truly ensuring that, 516 00:18:09,170 --> 00:18:10,849 the work that any of us are doing 517 00:18:10,849 --> 00:18:12,769 on the innovation side is truly bringing that 518 00:18:12,769 --> 00:18:14,929 value that we thought that it would. And 519 00:18:14,929 --> 00:18:16,450 if it's not, we need to move on 520 00:18:16,450 --> 00:18:17,509 to something else. 521 00:18:18,130 --> 00:18:19,730 That makes a lot of sense. And I 522 00:18:19,809 --> 00:18:21,884 and, you know, with such clarity, being able 523 00:18:21,884 --> 00:18:24,365 to have that into any decisions you're making, 524 00:18:24,365 --> 00:18:26,705 looking at, you know, what that value is 525 00:18:26,845 --> 00:18:28,365 in bringing it front and center. I can 526 00:18:28,365 --> 00:18:30,365 imagine with your partner conversation as well as 527 00:18:30,365 --> 00:18:32,384 how you're thinking about, you know, new technology 528 00:18:33,005 --> 00:18:35,025 opportunities as well. And 529 00:18:35,549 --> 00:18:37,230 speaking of that, you know, when you look 530 00:18:37,230 --> 00:18:39,070 at growth, where do you see growth headed, 531 00:18:39,390 --> 00:18:42,190 especially for the innovation side? No. I I 532 00:18:42,190 --> 00:18:44,670 mean, look, there's there's always I think you 533 00:18:44,670 --> 00:18:46,029 always need to look out 534 00:18:46,430 --> 00:18:48,450 as I said, I think this greatest opportunity 535 00:18:48,590 --> 00:18:50,430 where everybody is kind of headed is how 536 00:18:50,430 --> 00:18:51,009 are we 537 00:18:51,684 --> 00:18:52,184 evaluating 538 00:18:52,724 --> 00:18:54,744 what's the appropriate AI usage 539 00:18:55,125 --> 00:18:56,025 in our organization. 540 00:18:56,884 --> 00:18:58,884 Right? Because there's I think there's such a 541 00:18:58,884 --> 00:19:00,025 tremendous opportunity, 542 00:19:00,965 --> 00:19:02,965 which I'm very excited about. I mean, like 543 00:19:02,965 --> 00:19:04,244 I said, I've seen a lot of things 544 00:19:04,244 --> 00:19:06,750 that overall Workday can bring. I've seen, you 545 00:19:06,750 --> 00:19:07,250 know, 546 00:19:07,789 --> 00:19:10,029 Epic's already been doing some things for us. 547 00:19:10,430 --> 00:19:11,950 I think some of the other vendors that 548 00:19:11,950 --> 00:19:13,950 we are utilizing right now that have brought 549 00:19:13,950 --> 00:19:16,029 us value in AI, how can we extend 550 00:19:16,029 --> 00:19:17,630 that? How can we extend it beyond and 551 00:19:17,630 --> 00:19:19,330 be thinking about other use cases? 552 00:19:20,554 --> 00:19:22,414 I do know that we are really 553 00:19:22,714 --> 00:19:23,694 looking at, 554 00:19:24,394 --> 00:19:26,474 you know, I've said before when you look 555 00:19:26,474 --> 00:19:27,454 at remote monitoring, 556 00:19:27,835 --> 00:19:29,934 we took all the tools and we utilized 557 00:19:29,994 --> 00:19:31,674 them in house to learn from them. I 558 00:19:31,674 --> 00:19:33,674 think we're now we're trying to see what 559 00:19:33,674 --> 00:19:35,460 can we do. What are the things that 560 00:19:35,460 --> 00:19:37,619 we can extend beyond the walls of Houston 561 00:19:37,619 --> 00:19:40,579 Methodist to really engage overall that population, be 562 00:19:40,579 --> 00:19:42,900 able to truly get to a type some 563 00:19:42,900 --> 00:19:45,140 type of remote monitoring of overall our patients 564 00:19:45,140 --> 00:19:46,200 while they're at home. 565 00:19:47,059 --> 00:19:48,565 So it's the thing that we are looking 566 00:19:48,565 --> 00:19:50,404 at and trying to focus on in that 567 00:19:50,404 --> 00:19:52,724 area as well. But, you know, of looking 568 00:19:52,724 --> 00:19:56,184 at, you know, a truly operational control center. 569 00:19:56,325 --> 00:19:57,464 Right? Because we've got 570 00:19:57,765 --> 00:20:00,470 these nine different hospitals. How are we utilizing 571 00:20:00,609 --> 00:20:02,529 them to our the best capacity that we 572 00:20:02,529 --> 00:20:03,029 can, 573 00:20:03,569 --> 00:20:05,250 in all of our clinics? You know, I 574 00:20:05,250 --> 00:20:07,009 would tell you the exciting thing that we 575 00:20:07,009 --> 00:20:09,730 introduced overall last year in our clinic space 576 00:20:09,730 --> 00:20:11,509 was a vendor that looked at 577 00:20:12,625 --> 00:20:14,944 the if they used RFID technology, right, to 578 00:20:14,944 --> 00:20:16,865 put them on staff to see where they 579 00:20:16,865 --> 00:20:19,184 could gain efficiencies overall in that clinic to 580 00:20:19,184 --> 00:20:21,045 be able to open up more appointments. 581 00:20:22,224 --> 00:20:24,224 That was phenomenal. I mean, I I would 582 00:20:24,224 --> 00:20:25,605 have never guessed 583 00:20:26,140 --> 00:20:28,240 that we could have gotten the efficiencies 584 00:20:28,619 --> 00:20:29,679 and the appointments 585 00:20:30,059 --> 00:20:31,900 that we have gained just by using that 586 00:20:31,900 --> 00:20:32,400 technology. 587 00:20:32,940 --> 00:20:35,019 I mean, it was, you know, when you 588 00:20:35,019 --> 00:20:37,179 ask a provider, well, we need to create 589 00:20:37,179 --> 00:20:39,434 more appointments, I'm already booked. There's no way 590 00:20:39,434 --> 00:20:41,755 that you can. But the data and this 591 00:20:41,755 --> 00:20:43,355 is what excites me the most about data, 592 00:20:43,355 --> 00:20:45,515 and I've said, data doesn't fail, data doesn't 593 00:20:45,515 --> 00:20:47,295 lie, data just gives you information. 594 00:20:47,755 --> 00:20:49,194 To be able to have them come back 595 00:20:49,194 --> 00:20:50,875 with true data to say, well, if you 596 00:20:50,875 --> 00:20:52,974 would just sort of change your practice patterns, 597 00:20:53,259 --> 00:20:55,259 here's where we could align more appointments to 598 00:20:55,259 --> 00:20:57,419 come in overall. And that just makes it 599 00:20:57,419 --> 00:20:59,099 better for the patients. It makes it better 600 00:20:59,099 --> 00:21:01,500 for the clinicians. And that's what overall what 601 00:21:01,500 --> 00:21:02,859 excites me the most, and I think I 602 00:21:02,859 --> 00:21:04,299 told you the reason that I love being 603 00:21:04,299 --> 00:21:06,460 at Houston Methodist, is we are very so 604 00:21:06,460 --> 00:21:07,759 much patient centric, 605 00:21:08,275 --> 00:21:10,275 you know, and trying to make sure nobody 606 00:21:10,275 --> 00:21:12,115 wants to come to the doctor. Nobody really 607 00:21:12,115 --> 00:21:13,634 wants to come to the hospital. But when 608 00:21:13,634 --> 00:21:15,634 they do, is it in a way an 609 00:21:15,634 --> 00:21:17,015 ease of use for them, 610 00:21:17,474 --> 00:21:19,795 in the way that they overall their preference 611 00:21:19,795 --> 00:21:21,875 and their family members? You know, I I 612 00:21:21,875 --> 00:21:24,000 just think back to the video technology that 613 00:21:24,000 --> 00:21:26,240 we've done that allowed family members to be 614 00:21:26,240 --> 00:21:27,700 able to join those discussions, 615 00:21:28,159 --> 00:21:29,779 right, overall with the physicians. 616 00:21:30,240 --> 00:21:32,000 I mean, that's what the end of the 617 00:21:32,000 --> 00:21:33,759 day that it comes down for me with 618 00:21:33,759 --> 00:21:35,994 what excites me overall, not just the technology 619 00:21:35,994 --> 00:21:36,494 piece, 620 00:21:36,875 --> 00:21:38,394 but to be able to hear from our 621 00:21:38,394 --> 00:21:40,714 patients and our clinicians what it's doing for 622 00:21:40,714 --> 00:21:41,214 them. 623 00:21:41,994 --> 00:21:43,515 I love that. Michelle, thank you so much 624 00:21:43,515 --> 00:21:45,275 for joining us on the podcast today. This 625 00:21:45,275 --> 00:21:47,855 has been a really fun conversation. I've learned 626 00:21:47,990 --> 00:21:49,910 a ton and feel like, you know, it's 627 00:21:49,910 --> 00:21:52,390 so exciting, the potential and opportunities there in 628 00:21:52,390 --> 00:21:54,390 health care today. So I appreciate your time, 629 00:21:54,390 --> 00:21:55,590 and I look forward to seeing you as 630 00:21:55,590 --> 00:21:57,029 well. And, April, I know you'll be speaking 631 00:21:57,029 --> 00:21:59,830 at our annual meeting and, really providing some 632 00:21:59,830 --> 00:22:02,259 great, great insights and spotlighting, you know, the 633 00:22:02,259 --> 00:22:03,939 things you're doing at Houston Methodist there as 634 00:22:03,939 --> 00:22:05,539 well. So I look forward to seeing you 635 00:22:05,539 --> 00:22:06,979 as always. It's such a great to have 636 00:22:06,979 --> 00:22:08,579 you Great. Time to have you on. Yep. 637 00:22:08,579 --> 00:22:09,959 Thank you for having me.