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This is Laura Dierda with the Becker's Healthcare

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podcast. I'm thrilled today to be joined by

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Sandra Powell Elliott, vice president and chief innovation

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and commercialization officer at Hackensack Meridian Health. Sandra,

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it's a pleasure to have you on the

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podcast today. Oh, it's a pleasure to be

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here, Laura.

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Now I'm looking forward to our conversation because

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I know you're doing some really innovative things

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at Hackensack Meridian and certainly have, an eye

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towards innovation for the future. But before we

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dive in, I'm wondering, can you tell us

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a little bit more about the health system

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and what makes it unique?

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Sure. So the health system is an 18

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hospital network that's based in New Jersey.

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We cover about half of the state.

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We not only have 18 hospitals, but we

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have a medical school. We have a center

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for translational research. We have

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virtually every element of the continuum you can

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imagine from home care and hospice to DME

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to physician practices,

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surgery centers, etcetera. So I think one of

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the things that does make I I'm gonna

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highlight two things, I think, that make us

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extremely unique is, first and foremost, that continuum

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because we can really understand

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the connection points,

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in a care continuum and how we as

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an organization can

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really strive to,

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make changes at every element

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to really facilitate a transformation of care and

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services for the future for our patients. So

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I think that's one of the things that's

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extremely unique about us.

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The second thing is I think that,

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our Center for Discovery and Innovation, which is

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our translational,

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research,

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arm,

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is very unique because it allows us to

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really connect our

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basic scientists with our clinicians to really drive

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from discovery

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to the clinic much faster,

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for new innovative technologies, whether it be diagnostics,

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therapeutics,

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even some medical devices in in certain situations.

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But I think having researchers and clinicians work

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together to solve clinical problems

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has been

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both exciting and,

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really

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helping us understand how we can better position

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ourselves for the future of health care and

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and services are gonna change and also understand

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operationally

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how new therapies and new diagnostics

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may change how we have to operate as

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a network.

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That's amazing to hear. You know? And certainly,

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just very cool that you've got the ability,

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the Center for Discovery and Innovation set up,

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so you can have that kind of discovery,

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in the kind of innovation

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alongside health care providers understanding exactly what,

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the clinicians need in order to be successful.

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I'm curious. Zooming just into this last year

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or so, what accomplishment are you most proud

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of?

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You know, it's it's hard to say, but

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I think one of the first things that

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immediately comes to mind is,

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we have spun out a new company that's

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a early stage diagnostic that will use XLBreath

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to diagnose,

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cancer, lung cancer in particular,

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not through,

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gases, but literally being able to

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slept off in the lung, if you will.

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So we're super excited about that because it

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really is kinda setting the foundation for where

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early diagnostics

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can go,

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and really make a difference in certain kinds

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of, cancer diagnosis.

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Yeah. That's great to hear. You know, I'm

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curious,

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in looking at being able to,

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have that kind of project,

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going on at at the Center for Discovery

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and Innovation. You know, what does it take

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to,

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really tackle some of these big issues in

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health care? And how are I guess, what

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is the potential outcome as you continue on

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with your work there?

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I think the the critical

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component is really,

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kind

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of, esoteric for some people, but it truly

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is the the connection and that intellectual curiosity

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on both the clinician side

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as well as the scientist side. So,

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so for example,

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we've got we've got, two areas or three

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areas in particular at the Center for Discovery

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and Innovation that we focus in on,

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oncology,

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obviously. A lot of opportunity there as well

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as infectious disease and,

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applied immunology. And I think infectious disease is

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an interesting one because,

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as you as we're all experiencing, there are

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a lot of new viruses that we need

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to be prepped for. But I think one

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of the things that's,

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super unique is is when you have,

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those those clinical

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translational

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sciences who are truly trying to drive and

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understand

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those areas of opportunity, and I'll use immunology

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as an example,

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the the it crosses over into a lot

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of different therapies. So when you have physicians

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who are trying to identify patients who

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need,

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a better management

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of a,

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immunotherapy

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for oncology,

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but they need the ability to manage,

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the side effects and the toxicity of those

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new cell therapies, for example. Our immunologists

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and clinicians

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both are trying to solve that problem,

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and trying to understand how to make that

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connection.

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But it you you have to have that

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level of intellectual curiosity on both sides. And

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I think, you know, interestingly enough, you know,

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I know a lot of folks think that

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physicians are not necessarily

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always interested in in going to that next

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level, but they're they're scientists at heart. Right?

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So it's about finding the ones that,

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you have a really good connection with or

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can have a good connection who are also

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you know, I hate hate to say it

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this way, but kinda hitting their head up

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against the wall to try and treat some

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of these patients that may be very difficult

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to treat. And our scientists love those kind

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of challenges. So it's about the connections.

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That makes a lot of sense and, you

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know, really, really helpful to understand a little

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bit deeper into all of the things that

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you're doing and and how you're bridging those

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two worlds together in a meaningful way. Now

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looking ahead, where do you see some of

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the big growth opportunities for your team in

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the next twelve months or so?

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I think, you know, it's interesting because I

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think with a lot of uncertainty in the

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marketplace as it relates to developing new technologies,

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particularly, you know, when we're seeing a lot

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of things with the new administration, there's a

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lot of question as to where some of

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these discoveries are gonna be funded from. It

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creates unique unique opportunities for us to connect

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with some of these, both the medical device

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companies,

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pharmaceutical companies who have relied on a lot

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of funding,

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being put into the discovery

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of new innovative solutions. And so for us,

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I think while it is is,

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unsettling in some respects because we're not exactly

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sure, you know, how to fund some of

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the development that needs to occur in some

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of these areas,

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It also creates an opportunity for us to

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rethink how we look at discovering new,

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innovative technologies

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and translating them into,

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potential solutions for our patient population. So I

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think it's it it actually will create unique

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opportunities to have different kinds of discussions with

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pharma, medtech, etcetera. So I think that's kind

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of a,

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a kind of an opportunity,

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for us in a in a growth space

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that we haven't really,

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dived into as much as we could. I

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think the other areas,

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obviously, is is artificial intelligence,

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but I think that that, the growth in

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that space is gonna need to be,

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modulated in some respects. I think for us,

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we're we've been doing a lot of work

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in creating the governance,

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for artificial intelligence, which companies we wanna work

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with, what what's gonna be important to us.

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But I think,

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there are two aspects

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to artificial intelligence that some of the, innovation

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and and opportunity comes from. One is, I'll

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call it in the operational efficiency arena. How

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do we leverage artificial intelligence and machine learning

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to really drive more efficient operations,

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from automatic coding to, you know,

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really,

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automating some of the processes that are done

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manually today.

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So that's a a great growth area. And

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I think for us, the other area of

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opportunity,

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is really leveraging AI

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to in the clinical space. How can we

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leverage

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the the the that huge computing component,

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to really better understand

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our patients,

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not only in in groups

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and diagnoses, but even at an individual level?

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So I think, for us, that's gonna be

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a huge growth opportunity, particularly in the clinical

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space.

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I love that. That's, really great to hear.

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And, especially, I like your ruminations on some

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of the AI and automation opportunities because I

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know, you know, there there's a a very,

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great time and place for it, but at

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the same time, you have to be thoughtful

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about implementing it and understanding exactly what's happening

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and and have the right expertise around it.

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So, I think your approach, it sounds like

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it's very,

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targeted. It it makes a lot of sense

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in where things are at today and how

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they could potentially be beneficial,

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in in moving forward.

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I think one of the and I'll I'll

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make one more additional comment in that space

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that I think we've done a good job.

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And, actually, I think it's one of the

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areas that that really gets over

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overlooked to some degree. But

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we we bring our bioethicist

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in in the process for clinical,

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AI solution development

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or even evaluation because,

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you know, artificial intelligence creates very unique,

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opportunities for us to do

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better things and bigger things, but it also

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raises a lot of questions.

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And even for our own clinicians, trying to

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kinda walk through what change that means in

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how they diagnose, how they treat, how they

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oversee,

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the care, and service delivery and what how

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it changes, how they make decisions

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also have ethical implications.

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And so getting through that process at the

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same time and really raising good questions and

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answer making sure we know the answer to

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them before we start implementing solutions that we're

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not sure you know, that raise questions or

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raise challenges that we didn't anticipate.

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So I think it's, it's something that

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I would highly recommend,

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people

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engage, their, ethics team in that process as

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well.

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That's such a good point. Thank you for

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for raising that and certainly keeping that ethical

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context and and mindset,

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front and center is so important.

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Now we've talked a lot about some big

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opportunities for growth and development, but I know

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there are challenges out there as well. What

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are some of the roadblocks or potential headwinds

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that you have your eye on today?

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You know, I mentioned the, current administration earlier.

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I would say that that is truly one

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of the,

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areas that that is a potential challenge for

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us, and it's a big challenge because particularly

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because some of our scientists are also,

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relying on some of the funding that that

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comes from the NIH and NSF.

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So that's a big challenge because if you

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wanna really say you're a research organization and

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you wanna translate,

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science into care,

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you've gotta be able to fund that development.

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You've gotta be able to fund that transition.

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And so,

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we as an organization,

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will have to make some critical decisions,

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if the funding, sources change. So for us,

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it's about, you know, how do we continue

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to,

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find the resources

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to to

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put our money where our mouth is from

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an innovation perspective. And so we will be

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driving to,

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identify,

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and really start to implement different types of

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services and opportunities that really will create a

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much more diversified,

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revenue stream that will enable us to to

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continue to to meet that mission on the

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research and innovation side of things.

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That that's fascinating to hear. And, you know,

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I know,

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the situation is changing daily, but especially given

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the uncertainty and then, as you mentioned, reliance

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on funding from NIH and and other grant

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sources.

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What do you do,

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is kind of in in the planning stages

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now to be ready for the eventuality of

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less funding or, you know, trying to figure

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out how to navigate,

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you know, the the potential future while also

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keeping your eye on what you can do

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today, to maximize the resources that you do

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have?

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I think there's obviously, there's a a role

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for philanthropy, and we have to kinda change

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how we've

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what we've raised funds for in the past

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versus what we may wanna need what we

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may need to raise funds for in the

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future. So that's definitely,

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an area. I think for us is really

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understanding the assets that we have at our

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hands and the value

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opportunities that we have,

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or the opportunities that we have to create

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more value,

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and and how to create business structures or

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revenue streams around what we have already that

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we haven't really maximized. And I'll use an

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example. You know, and data is a great

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example. Right? How do we how do we

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leverage all the information that we have? How

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do we leverage all of the, clinical expertise

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that we have differently to create new

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funding,

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strategies. So we do,

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we do some accelerator programs now. We do,

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for our early stage companies.

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I I would say that we're gonna see

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a lot more of that that creates opportunities

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for us to create a a new IP

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that we can license and or potentially have

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equity in other companies

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that, we jointly develop solutions around. So I

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think there are a lot of different ways

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for us to do that, but I think

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we wouldn't

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how do I phrase it? I think we

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we are gonna do those things now more

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and focus our efforts on doing those and

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hope that the funding doesn't change,

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but go ahead and start to work on

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diversifying that revenue stream.

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Got it. I I think that's a really

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solid, and smart way to look at the

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present as well as planning for the future.

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I I appreciate the extra additional,

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outlining

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strategy there. It's it's extremely beneficial.

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Now before we wrap up here, I'm wondering,

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what is the number one thing that you're

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doing right now to set, Hackensack Meridian up

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for long term success?

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The number one thing we're doing right now

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is really focusing on

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developing that innovative culture and entrepreneurial culture within

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the organization. So we have 37,000

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team members, another eight to 9,000

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physicians.

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I think that, you know, really trying to

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drive,

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the the culture to understand,

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and also embrace

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that we need new solutions. We want ideas.

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We want people to innovate.

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We want them to try new things,

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and how we can support them. And I

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think developing that support structure to keep maintaining

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that that drive and that energy to do

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things differently,

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00:15:09,519 --> 00:15:11,904
I think is is really it's a big

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challenge, but I do think that

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00:15:14,384 --> 00:15:17,105
it's going to set the organization up, for

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00:15:17,105 --> 00:15:18,785
the long term in a in a much

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00:15:18,785 --> 00:15:19,285
better,

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way.

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We are innovation

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00:15:23,024 --> 00:15:25,559
is really all about problem solving. Right? So

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in our our clinicians and our our team

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members are at the front line. They know

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the problems. They know they probably have solutions

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to the to the challenges,

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today. We wanna be able to make sure

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that they understand that that is something we

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00:15:39,480 --> 00:15:42,115
wanna hear. We wanna help support because

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we are going to need a workforce that

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can problem solve on the fly in a

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very different way for the future. So building

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that level of culture and that understanding, and

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00:15:50,735 --> 00:15:52,620
I'll call it a fearlessness, though it's it's

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00:15:52,620 --> 00:15:55,500
probably too much of an aggressive word, but

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a fearlessness to try new things,

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because that's really where we're gonna need to

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have most of our,

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00:16:01,419 --> 00:16:01,919
staff

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00:16:02,220 --> 00:16:03,200
really feel comfortable,

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00:16:03,740 --> 00:16:05,200
in the in the near term.

428
00:16:06,424 --> 00:16:08,825
Absolutely. I I think that is amazing insight

429
00:16:08,825 --> 00:16:10,664
and foresight. Sandra, thank you so much for

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00:16:10,664 --> 00:16:12,184
joining us on the podcast today. This has

431
00:16:12,184 --> 00:16:13,945
been an amazing discussion, and I look forward

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00:16:13,945 --> 00:16:16,184
to connecting with you again soon. Thanks for

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00:16:16,184 --> 00:16:18,745
having me. Absolutely. And then we're also looking

434
00:16:18,745 --> 00:16:20,730
forward to seeing you at the health IT

435
00:16:20,730 --> 00:16:23,389
digital health and revenue cycle event, this fall.

436
00:16:23,529 --> 00:16:25,450
I know you're speaking, on one of our

437
00:16:25,450 --> 00:16:27,450
panels, which will be fantastic, and we're just

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00:16:27,450 --> 00:16:29,769
looking forward to having you there as well.

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00:16:29,769 --> 00:16:31,470
I'm gonna be happy to be there.