1 00:00:00,719 --> 00:00:04,000 Exciting things are happening at Becker's Healthcare. Stay 2 00:00:04,000 --> 00:00:06,240 ahead of industry trends with the new Becker's 3 00:00:06,240 --> 00:00:08,500 CFO plus Revenue Cycle podcast, 4 00:00:08,880 --> 00:00:11,119 your go to source for insights from top 5 00:00:11,119 --> 00:00:14,154 healthcare finance leaders. Tune in wherever you get 6 00:00:14,154 --> 00:00:15,054 your podcasts. 7 00:00:15,914 --> 00:00:18,394 And don't miss the tenth annual Health IT 8 00:00:18,394 --> 00:00:22,154 plus Digital Health plus RCM conference, happening September 9 00:00:22,154 --> 00:00:24,474 30 to 10/03/2025 10 00:00:24,474 --> 00:00:25,214 in Chicago. 11 00:00:25,755 --> 00:00:26,879 Join thousands of 12 00:00:27,279 --> 00:00:30,079 executives, engage with industry leaders, and explore the 13 00:00:30,079 --> 00:00:31,619 future of health care innovation. 14 00:00:32,320 --> 00:00:36,719 Learn more about our upcoming events at beckershospitalreview.com. 15 00:00:36,719 --> 00:00:37,539 See you there. 16 00:00:38,000 --> 00:00:40,000 This is Laura Dirdo with the Becker Swift 17 00:00:40,000 --> 00:00:41,934 Care podcast. I'm thrilled today to be joined 18 00:00:41,934 --> 00:00:44,574 by Michael Archuleta, chief information officer and HIPAA 19 00:00:44,574 --> 00:00:47,314 information security officer at Mount Saint Raphael Hospital. 20 00:00:47,375 --> 00:00:48,655 Michael, it's a pleasure to have you on 21 00:00:48,655 --> 00:00:49,714 the podcast today. 22 00:00:50,015 --> 00:00:52,094 Hey. Well, thank you very much, Laura. Really 23 00:00:52,094 --> 00:00:53,234 honored to be here. 24 00:00:53,609 --> 00:00:55,530 Now I'm looking forward to our conversation. I 25 00:00:55,530 --> 00:00:56,729 know we'll dig deep into some of the 26 00:00:56,729 --> 00:00:58,170 cool things that you've done over the last 27 00:00:58,170 --> 00:01:00,009 year and then how you're thinking about the 28 00:01:00,009 --> 00:01:01,769 future. But before we dive into that, could 29 00:01:01,769 --> 00:01:03,449 you tell us a little bit more about 30 00:01:03,449 --> 00:01:06,090 Mount Saint Raphael Hospital and, what makes you 31 00:01:06,090 --> 00:01:06,590 unique? 32 00:01:07,255 --> 00:01:07,995 Yeah. Absolutely. 33 00:01:08,375 --> 00:01:10,615 But thank you again for allowing me the 34 00:01:10,615 --> 00:01:13,655 opportunity to speak here. Becker's is doing some 35 00:01:13,655 --> 00:01:16,695 phenomenal work, so we really appreciate the the 36 00:01:16,695 --> 00:01:17,515 great partnership 37 00:01:18,055 --> 00:01:19,495 and everything that your team, 38 00:01:19,814 --> 00:01:21,275 is doing moving forward. 39 00:01:21,709 --> 00:01:24,989 So Mount San Rafael Hospital isn't just a 40 00:01:24,989 --> 00:01:27,009 rural hospital. I like to say 41 00:01:27,310 --> 00:01:30,189 it's really a powerhouse of innovation. While many 42 00:01:30,189 --> 00:01:33,090 smaller facilities really struggle to keep up with 43 00:01:33,469 --> 00:01:36,750 digital transformation, we're really punching above our weight 44 00:01:36,750 --> 00:01:38,144 class, you know, really competing 45 00:01:38,604 --> 00:01:40,524 with some of the most advanced health systems 46 00:01:40,524 --> 00:01:42,045 out there. And the reason why I state 47 00:01:42,045 --> 00:01:45,004 that is we've had some great success around, 48 00:01:45,004 --> 00:01:47,644 you know, being recognized by Most Wired, which 49 00:01:47,644 --> 00:01:50,045 is a top nationally recognized health care IT 50 00:01:50,045 --> 00:01:52,740 award given to the top facilities making the 51 00:01:52,740 --> 00:01:54,280 most progress of health I, 52 00:01:54,579 --> 00:01:55,319 health IT. 53 00:01:55,700 --> 00:01:57,939 We're at HIMSS Analytics stage six facility, which 54 00:01:57,939 --> 00:01:59,620 is only a feat that 34% 55 00:01:59,620 --> 00:02:03,140 of US hospitals basically have. We're deploying cutting 56 00:02:03,140 --> 00:02:06,944 edge AI and radiology, really enhancing diagnostic speed 57 00:02:06,944 --> 00:02:09,044 and accuracy to really save lives 58 00:02:09,425 --> 00:02:11,584 in real time. And we've built one of 59 00:02:11,584 --> 00:02:13,284 the most resilient cybersecurity 60 00:02:13,664 --> 00:02:14,164 programs 61 00:02:14,705 --> 00:02:17,185 in health care, really ensuring our patients and 62 00:02:17,185 --> 00:02:19,125 providers operate in a secure, 63 00:02:19,425 --> 00:02:20,405 seamless environment. 64 00:02:20,770 --> 00:02:21,590 And we're continuously 65 00:02:21,969 --> 00:02:24,210 pushing the boundaries of digital health, you know, 66 00:02:24,210 --> 00:02:27,330 from virtual desktops to AI driven automation to 67 00:02:27,330 --> 00:02:30,770 really ensuring the technology empowers care, not really 68 00:02:30,770 --> 00:02:33,909 complicates it. And that's what we're really doing 69 00:02:34,135 --> 00:02:37,034 as an overall organization. I've always stated that 70 00:02:37,175 --> 00:02:39,254 even though we're a small group, we cannot 71 00:02:39,254 --> 00:02:42,875 think small. We've done so many amazing initiatives 72 00:02:43,415 --> 00:02:45,275 that have really been lifesaving, 73 00:02:46,135 --> 00:02:47,915 for our patients that we serve. 74 00:02:49,270 --> 00:02:51,030 That's amazing to hear. You know, a really 75 00:02:51,030 --> 00:02:51,530 impressive 76 00:02:51,830 --> 00:02:54,550 approach for, the rural hospital and something that 77 00:02:54,550 --> 00:02:55,770 I I know many organizations, 78 00:02:56,150 --> 00:02:58,550 you know, aspire to to move towards. Now 79 00:02:58,550 --> 00:03:01,509 from your perspective, what's the accomplishment you're most 80 00:03:01,509 --> 00:03:03,209 proud of from the last year or so? 81 00:03:03,754 --> 00:03:05,995 You know, that's that's really hard to choose 82 00:03:05,995 --> 00:03:08,395 just one. But if I had to, it 83 00:03:08,395 --> 00:03:10,254 would really be our groundbreaking 84 00:03:10,555 --> 00:03:13,915 AI implementation in radiology. You know, AI in 85 00:03:13,915 --> 00:03:14,415 radiology 86 00:03:15,034 --> 00:03:17,534 is really a game changer. We've really integrated 87 00:03:17,675 --> 00:03:19,650 the AI power radiology tools 88 00:03:20,129 --> 00:03:23,090 with radiology partners and AI doc to really 89 00:03:23,090 --> 00:03:23,590 significantly 90 00:03:24,209 --> 00:03:27,030 reduce turnaround times for critical diagnosis. 91 00:03:27,650 --> 00:03:30,530 So, like, in emergency situations like strokes or 92 00:03:30,530 --> 00:03:33,090 traumas, you know, minutes matter as we all 93 00:03:33,090 --> 00:03:35,685 know. And what we're doing is our AI 94 00:03:35,685 --> 00:03:39,145 driven workflow has really helped detect life 95 00:03:39,685 --> 00:03:42,504 threatening conditions faster and even 96 00:03:42,965 --> 00:03:45,365 better than ever, getting patients the treatments they 97 00:03:45,365 --> 00:03:47,449 need in real time. And you figure, this 98 00:03:47,449 --> 00:03:48,669 isn't just innovation. 99 00:03:48,969 --> 00:03:50,750 It's a revolution in patient 100 00:03:51,370 --> 00:03:53,469 care, which is such a critical element. 101 00:03:53,849 --> 00:03:55,629 And on top of that, you know, cybersecurity 102 00:03:55,849 --> 00:03:58,990 leadership, our hospital is now really a national 103 00:03:59,050 --> 00:04:01,985 model for rural cyber security excellence of everything 104 00:04:02,044 --> 00:04:02,944 that we've accomplished. 105 00:04:03,564 --> 00:04:06,525 And digital transformation, I've always spoke of digital 106 00:04:06,605 --> 00:04:08,544 digitalization within our organization. 107 00:04:09,085 --> 00:04:10,944 You know, I always have the saying that, 108 00:04:11,165 --> 00:04:13,319 you know, we know that the health care 109 00:04:13,319 --> 00:04:15,659 industry is one of the most antiquated industries 110 00:04:15,719 --> 00:04:18,040 out there, but we're doing the most important 111 00:04:18,040 --> 00:04:20,939 thing and that's dealing with patients' lives. That's 112 00:04:21,319 --> 00:04:24,360 enhancing better patient care. We should be leading 113 00:04:24,360 --> 00:04:25,980 the pack when it comes to digitalization. 114 00:04:26,654 --> 00:04:28,654 And I've always stated that we have to 115 00:04:28,654 --> 00:04:29,634 tell the Flintstones 116 00:04:30,254 --> 00:04:31,714 to really meet the Jetsons. 117 00:04:32,095 --> 00:04:34,014 We are living in the digital age of 118 00:04:34,014 --> 00:04:36,334 health care. We need to continue to really 119 00:04:36,334 --> 00:04:37,154 show digitalization. 120 00:04:37,615 --> 00:04:40,975 We as an organization, we've really optimized a 121 00:04:40,975 --> 00:04:42,689 lot of our work flows. We really enhanced 122 00:04:43,629 --> 00:04:44,129 interoperability 123 00:04:44,430 --> 00:04:46,529 and eliminated a lot of inefficiencies 124 00:04:46,830 --> 00:04:49,550 that slow down care because you figure everything 125 00:04:49,550 --> 00:04:51,330 is now focused on digitalization. 126 00:04:52,189 --> 00:04:54,370 And having that HIMSS stage six recognition, 127 00:04:54,910 --> 00:04:57,694 this really validates that we're at the forefront 128 00:04:57,694 --> 00:04:58,835 of health care IT. 129 00:04:59,214 --> 00:05:01,055 You know? And when people think of small 130 00:05:01,055 --> 00:05:03,555 hospitals, they don't expect us to be playing 131 00:05:03,694 --> 00:05:06,274 in the big big leagues, but that's exactly 132 00:05:06,495 --> 00:05:09,009 what we're doing. And we're trying to at 133 00:05:09,009 --> 00:05:11,490 least be a good model facility to show 134 00:05:11,490 --> 00:05:14,389 that even though we are a small facility, 135 00:05:14,769 --> 00:05:18,050 we provide the best patient care with the 136 00:05:18,050 --> 00:05:19,349 most enhanced technologies 137 00:05:20,129 --> 00:05:22,069 for an organization our size. 138 00:05:23,455 --> 00:05:25,375 Well, it's amazing to hear. And, you know, 139 00:05:25,535 --> 00:05:28,095 I I'm wondering, looking ahead as well, what 140 00:05:28,095 --> 00:05:29,855 are some of the big growth opportunities that 141 00:05:29,855 --> 00:05:31,055 you have your eye on for the next 142 00:05:31,055 --> 00:05:32,275 twelve months or so? 143 00:05:32,975 --> 00:05:33,634 You know, 144 00:05:34,175 --> 00:05:36,574 expanding AI and imaging. You know, we're not 145 00:05:36,574 --> 00:05:37,795 stopping with radiology. 146 00:05:38,810 --> 00:05:41,470 AI will soon be assisting with pathology, 147 00:05:42,009 --> 00:05:43,870 diagnostics, and predictive analytics. 148 00:05:44,490 --> 00:05:46,509 You know, AI powered documentation, 149 00:05:46,889 --> 00:05:49,470 I think, really streamlining providers' workflows 150 00:05:49,930 --> 00:05:52,569 so that clinicians spend less time typing and 151 00:05:52,569 --> 00:05:54,805 more time treating. You know, interoperability 152 00:05:55,185 --> 00:05:56,165 and data exchange, 153 00:05:56,544 --> 00:05:59,504 we're making sure that data flows seamlessly between 154 00:05:59,504 --> 00:06:02,004 different platforms, really eliminating roadblocks 155 00:06:02,544 --> 00:06:05,285 and unlocking the next level of efficiency. 156 00:06:05,985 --> 00:06:08,050 And, again, cyber resilience. 157 00:06:08,430 --> 00:06:10,209 With AI driven threat detection, 158 00:06:10,589 --> 00:06:13,389 our cybersecurity program will be years ahead of 159 00:06:13,389 --> 00:06:14,610 the industry standards, 160 00:06:14,990 --> 00:06:17,329 which is such a critical key element 161 00:06:17,709 --> 00:06:20,129 when it comes to improving on cybersecurity, 162 00:06:21,425 --> 00:06:23,044 realizing that cybersecurity 163 00:06:23,425 --> 00:06:24,805 has to be a core component 164 00:06:25,185 --> 00:06:26,485 to the overall organization. 165 00:06:26,944 --> 00:06:29,425 And the future isn't coming. It's already here, 166 00:06:29,425 --> 00:06:32,305 and we're really trying to lead the overall 167 00:06:32,305 --> 00:06:33,764 charge moving forward. 168 00:06:35,279 --> 00:06:37,539 That's helpful to understand. And I know cybersecurity 169 00:06:37,839 --> 00:06:39,759 is on the tip of everybody's tongue right 170 00:06:39,759 --> 00:06:40,399 now after, 171 00:06:40,720 --> 00:06:42,000 you know, just some of the big, big 172 00:06:42,000 --> 00:06:43,919 challenges in that space over the last year 173 00:06:43,919 --> 00:06:45,699 or so. So, you know, considering, 174 00:06:46,399 --> 00:06:48,419 Mount Summer Summer FAL Hospital, 175 00:06:48,944 --> 00:06:50,625 and where it's at, you know, how do 176 00:06:50,625 --> 00:06:52,305 you really make sure you're putting the right 177 00:06:52,305 --> 00:06:53,685 resources towards cybersecurity 178 00:06:54,144 --> 00:06:54,464 and, 179 00:06:55,185 --> 00:06:56,084 are able to, 180 00:06:56,464 --> 00:06:58,784 you know, create a program that you feel 181 00:06:58,784 --> 00:07:01,540 confident in? You know, absolutely. That's that's a 182 00:07:01,540 --> 00:07:04,020 great question. You know? So, again, cybersecurity is 183 00:07:04,020 --> 00:07:05,240 such a critical element. 184 00:07:05,620 --> 00:07:07,699 We have to change the overall culture way 185 00:07:07,699 --> 00:07:10,420 of thinking of where we see digitalization, where 186 00:07:10,420 --> 00:07:12,439 we see technology, where we see cybersecurity. 187 00:07:13,314 --> 00:07:14,774 As I stated that cybersecurity 188 00:07:15,074 --> 00:07:17,074 has to be that core component to any 189 00:07:17,074 --> 00:07:18,774 overall organizational strategy. 190 00:07:19,154 --> 00:07:21,555 And we also have to focus on our 191 00:07:21,555 --> 00:07:24,754 people, our process, and our technology that we're 192 00:07:24,754 --> 00:07:26,454 incorporating into the organization. 193 00:07:27,389 --> 00:07:29,629 Because one of the critical components here is 194 00:07:29,629 --> 00:07:32,509 we're as technologists, we're always talking tech, tech, 195 00:07:32,509 --> 00:07:34,829 tech, tech, tech. We forget about the actual 196 00:07:34,829 --> 00:07:37,729 people aspect. We forget about the process process 197 00:07:38,509 --> 00:07:40,829 aspect of things, which is a which is 198 00:07:40,829 --> 00:07:41,970 a critical element. 199 00:07:42,324 --> 00:07:44,245 And you figure we have to change the 200 00:07:44,245 --> 00:07:47,524 conception of technology process and people and really 201 00:07:47,524 --> 00:07:50,105 bring it into that more, you know, people 202 00:07:50,165 --> 00:07:51,625 process then technology. 203 00:07:52,085 --> 00:07:54,185 And then also realizing that 204 00:07:54,500 --> 00:07:56,920 you figure, where is your weakest 205 00:07:57,379 --> 00:08:00,500 your your biggest risk in any organization? That 206 00:08:00,500 --> 00:08:03,300 is a human element. That is the the 207 00:08:03,300 --> 00:08:04,680 unfortunate of things. 208 00:08:05,220 --> 00:08:08,340 You have to start building a very strong 209 00:08:08,340 --> 00:08:09,319 human firewall, 210 00:08:10,004 --> 00:08:12,805 a human firewall that's going to improve it, 211 00:08:12,805 --> 00:08:15,525 that's going to understand the apps the aspects 212 00:08:15,525 --> 00:08:17,305 of cybersecurity awareness. 213 00:08:17,845 --> 00:08:20,485 You know, building a strong cybersecurity awareness training 214 00:08:20,485 --> 00:08:23,125 program is such a critical element. I was 215 00:08:23,125 --> 00:08:23,525 reading, 216 00:08:24,470 --> 00:08:26,150 that there was a national poll that was 217 00:08:26,150 --> 00:08:29,689 basically done that stated that only 43% 218 00:08:29,910 --> 00:08:30,650 of organizations 219 00:08:31,830 --> 00:08:33,129 offer cybersecurity 220 00:08:33,590 --> 00:08:36,970 awareness training to their overall employees during orientation, 221 00:08:37,670 --> 00:08:38,970 which is a major concern. 222 00:08:39,394 --> 00:08:41,394 And you figure, we are doing more with 223 00:08:41,394 --> 00:08:44,294 less, trying to create more automation points, utilizing 224 00:08:44,355 --> 00:08:46,914 the technology to create better efficiencies is such 225 00:08:46,914 --> 00:08:47,975 a critical element, 226 00:08:48,514 --> 00:08:50,695 and trying to retain and keep 227 00:08:51,154 --> 00:08:54,054 specific talent is a is a crucial item. 228 00:08:54,339 --> 00:08:55,940 You know, when you get into more of 229 00:08:55,940 --> 00:08:58,500 the smaller facilities, more of the rural areas, 230 00:08:58,500 --> 00:09:00,440 it is very, very difficult. 231 00:09:00,899 --> 00:09:04,259 You know, looking at services like a 24 232 00:09:04,259 --> 00:09:05,559 by seven managed, 233 00:09:05,940 --> 00:09:10,024 security operation center on a MSP standpoint is 234 00:09:10,024 --> 00:09:12,524 is critical. I mean, looking at alternatives 235 00:09:13,144 --> 00:09:15,545 in that specific direction is really going to 236 00:09:15,545 --> 00:09:18,605 be a key element in driving your organization 237 00:09:19,065 --> 00:09:20,764 to a progressive state. 238 00:09:21,269 --> 00:09:23,910 Because, again, we have to continue to really 239 00:09:23,910 --> 00:09:24,410 invest 240 00:09:25,029 --> 00:09:27,110 in the security elements that we need to 241 00:09:27,110 --> 00:09:28,009 keep our organization 242 00:09:28,389 --> 00:09:31,029 safe because it's not getting easier. It's getting 243 00:09:31,029 --> 00:09:32,570 harder. It's getting more complex. 244 00:09:32,950 --> 00:09:35,190 There's a lot of new regulations out there. 245 00:09:35,190 --> 00:09:36,410 There's a lot of issues 246 00:09:36,954 --> 00:09:40,815 with these cyber threat actors. You're really utilizing 247 00:09:40,954 --> 00:09:43,615 artificial intelligence and just creating, 248 00:09:44,154 --> 00:09:47,615 more ways of obtaining access into an environment. 249 00:09:48,075 --> 00:09:50,714 So we have to also incorporate those tools, 250 00:09:50,714 --> 00:09:53,339 and we have to continue to invest in 251 00:09:53,339 --> 00:09:56,559 these initiatives because when we're talking about cybersecurity, 252 00:09:56,860 --> 00:09:58,379 when I go to my board of directors, 253 00:09:58,379 --> 00:10:00,319 I focus on three specific elements. 254 00:10:00,699 --> 00:10:04,159 I focus on FOR, financial, operational, and reputational. 255 00:10:05,014 --> 00:10:06,695 I tell them, I said, what would happen 256 00:10:06,695 --> 00:10:07,914 on a financial standpoint 257 00:10:08,215 --> 00:10:09,434 if a breach happened? 258 00:10:09,815 --> 00:10:12,215 What would happen on an operational standpoint if 259 00:10:12,215 --> 00:10:14,215 a breach happened? And what would happen on 260 00:10:14,215 --> 00:10:14,955 a reputational 261 00:10:15,414 --> 00:10:15,914 standpoint 262 00:10:16,375 --> 00:10:17,460 if a breach happened? 263 00:10:17,940 --> 00:10:21,139 Those are critical elements to really incorporate when 264 00:10:21,139 --> 00:10:22,759 trying to create an overall, 265 00:10:23,779 --> 00:10:26,420 story line of why you need a product 266 00:10:26,420 --> 00:10:29,620 in place to continue to basically keep your 267 00:10:29,620 --> 00:10:30,120 organization, 268 00:10:30,420 --> 00:10:31,240 your employees, 269 00:10:31,774 --> 00:10:34,095 and your patients as safe and secure as 270 00:10:34,095 --> 00:10:34,595 possible. 271 00:10:36,174 --> 00:10:37,855 That's really helpful to know. Thank you for 272 00:10:37,855 --> 00:10:39,695 walking us through that. Now are there any 273 00:10:39,695 --> 00:10:41,215 other challenges that you have your eye on 274 00:10:41,215 --> 00:10:41,875 right now? 275 00:10:42,894 --> 00:10:45,615 Yeah. You know, again, since we're talking about, 276 00:10:46,014 --> 00:10:46,514 cybersecurity, 277 00:10:46,894 --> 00:10:49,509 you know, cyber threats are really evolving, as 278 00:10:49,509 --> 00:10:50,709 you know. You know, we're, 279 00:10:51,589 --> 00:10:54,329 really trying to stay ahead with next generation 280 00:10:54,470 --> 00:10:57,370 security strategies within the organization itself, 281 00:10:57,750 --> 00:10:58,809 which is so critical. 282 00:10:59,269 --> 00:11:01,750 Recruiting top talent. I mean, rural health care 283 00:11:01,750 --> 00:11:04,714 isn't always a first choice for IT professionals, 284 00:11:04,855 --> 00:11:07,095 but, you know, we're building a team that's 285 00:11:07,095 --> 00:11:09,334 just as, you know, as elite as those 286 00:11:09,334 --> 00:11:10,315 major metropolitan 287 00:11:10,774 --> 00:11:11,274 hospitals 288 00:11:11,654 --> 00:11:13,115 and regulatory complexities. 289 00:11:13,575 --> 00:11:16,315 You know, as AI digital health expands, compliances 290 00:11:17,014 --> 00:11:19,950 will become more, you know, more of an 291 00:11:19,950 --> 00:11:21,790 issue, and we need to be ready to 292 00:11:21,790 --> 00:11:24,450 really navigate the landscapes with precisions. 293 00:11:25,070 --> 00:11:27,870 And challenges, yes. But we don't just face 294 00:11:27,870 --> 00:11:30,210 them. We really try to engineer solutions 295 00:11:30,670 --> 00:11:32,690 that turn them into true opportunities. 296 00:11:34,574 --> 00:11:36,894 I love that outlook. Michael, thank you so 297 00:11:36,894 --> 00:11:38,975 much for sharing that with us. Now before 298 00:11:38,975 --> 00:11:40,654 we wrap up here, I'm wondering, what's the 299 00:11:40,654 --> 00:11:42,254 number one thing you're doing right now to 300 00:11:42,254 --> 00:11:44,095 set yourself up for long term success in 301 00:11:44,095 --> 00:11:44,674 the future? 302 00:11:45,454 --> 00:11:46,434 A %. 303 00:11:46,654 --> 00:11:47,315 You know, 304 00:11:47,789 --> 00:11:50,769 future proofing our hospital through AI, cybersecurity, 305 00:11:51,230 --> 00:11:52,610 and strategic vision, 306 00:11:52,990 --> 00:11:54,669 I think when we look at AI and 307 00:11:54,669 --> 00:11:56,049 automation's first approach, 308 00:11:56,589 --> 00:11:58,669 AI isn't just a tool. It's a game 309 00:11:58,669 --> 00:11:59,169 changer. 310 00:11:59,549 --> 00:12:00,289 We're really 311 00:12:00,644 --> 00:12:02,665 embedding it into our workflow 312 00:12:03,045 --> 00:12:05,065 into our workflows, really amplifying, 313 00:12:05,445 --> 00:12:08,884 you know, clinical intelligence and optimizing decision making, 314 00:12:08,884 --> 00:12:10,425 which is such a critical element 315 00:12:10,884 --> 00:12:13,305 and creating a really strong cybersecurity 316 00:12:13,845 --> 00:12:16,079 back backbone. You know, we're trying to set 317 00:12:16,079 --> 00:12:17,940 gold standards and rule cybersecurity, 318 00:12:18,639 --> 00:12:21,539 really ensuring that patient data and hospital operations 319 00:12:22,240 --> 00:12:24,980 remain as untouchable as possible. 320 00:12:25,440 --> 00:12:27,600 And we all know that nothing is a 321 00:12:27,600 --> 00:12:28,899 % secure, 322 00:12:29,294 --> 00:12:33,075 but continuing to basically have a strong incorporation 323 00:12:33,855 --> 00:12:34,514 of cybersecurity 324 00:12:35,214 --> 00:12:37,855 is such a critical element to continue to 325 00:12:37,855 --> 00:12:38,835 keep the organization 326 00:12:39,455 --> 00:12:41,154 as safe and secure as possible. 327 00:12:41,455 --> 00:12:43,235 And smart investments in technology, 328 00:12:43,670 --> 00:12:46,149 I mean, every dollar we spend is aligned 329 00:12:46,149 --> 00:12:47,769 with long term sustainability, 330 00:12:48,230 --> 00:12:50,809 efficiency, and really cutting edge patient care. 331 00:12:51,110 --> 00:12:53,029 And those are the specific items that we 332 00:12:53,029 --> 00:12:55,509 are really looking forward to for long term 333 00:12:55,509 --> 00:12:56,009 success. 334 00:12:57,664 --> 00:12:59,585 That's amazing to hear. Michael, thank you so 335 00:12:59,585 --> 00:13:01,264 much for joining us on our podcast today. 336 00:13:01,264 --> 00:13:02,945 This has been a really fun conversation, and 337 00:13:02,945 --> 00:13:04,465 I look forward to connecting with you again 338 00:13:04,465 --> 00:13:04,965 soon. 339 00:13:05,585 --> 00:13:07,585 Hey. Thank you very much, Laura. I appreciate 340 00:13:07,585 --> 00:13:08,245 the opportunity. 341 00:13:08,990 --> 00:13:11,070 Absolutely. And it'll be amazing to see you 342 00:13:11,070 --> 00:13:13,070 as well at our health IT digital health 343 00:13:13,070 --> 00:13:14,909 of revenue cycle event in October. I know 344 00:13:14,909 --> 00:13:16,669 you'll be speaking on a panel, really sharing 345 00:13:16,669 --> 00:13:18,669 more of our expertise and continuing the discussion 346 00:13:18,669 --> 00:13:20,429 on these. So I look forward to seeing 347 00:13:20,429 --> 00:13:22,429 you there. Super excited to be there. Thank 348 00:13:22,429 --> 00:13:23,089 you again.