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This is Laura Dirdo with the Becker's Health

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Care podcast. I'm thrilled today to be joined

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by doctor Philip Payne, inaugural chief health AI

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officer at Washington Medicine and BJC Health System,

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as well as Deborah O'Dell, chief data and

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analytics officer at BJC Health System. Doctor Payne,

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Deborah, it's a pleasure to have you on

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the podcast today.

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Great. Thanks for having us.

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I'm excited for our conversation today because, you

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know, we're really gonna zero in on a

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collaboration or partnership between you both as well

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as the Washington University and BJC Health System,

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which created a new center for health AI.

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How do these strengths of each organization complement

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each other in advancing AI in health care,

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and how will this collaboration evolve over time?

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I would love to hear from your perspectives

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what's really important in the development process and

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and how you plan to continue to grow,

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the partnership.

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So maybe I'll start.

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You know, I think there's this unique opportunity

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that exists at the intersection of both

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the Washington University School of Medicine and then

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our partners at BJC.

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And when you think about it, really what

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we're trying to do is advance the design

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and adoption and use of AI

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in a way that really drives excellence in

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both operations and ultimately care delivery.

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And when you think about the combination of

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our 2 organizations, we have a wealth of

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expertise in that medical school from a biomedical

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research and computational science and AI perspective. And

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that really provides us with this sort of

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academic foundation for our work,

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and that leads to activities like cutting edge

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algorithm design or training new models or validating

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systems.

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And then at the same time, BJC

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Health System is

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and then at the same time, BJC Health

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System is a leading not for profit delivery

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system and really provides the ideal real world

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environment in which we can implement and scale

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these AI solutions.

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If you think about it, it's really sort

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of, as I just mentioned, a living laboratory

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in which we can think about how these

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technologies scale, how they have impact,

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and really how they provide value in real

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world complex workflows.

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And that means the innovations that we'll be

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developing won't just work in the laboratory, but

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they'll really have a direct and practical impact

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on daily patient care. And this new center

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is really all about bridging that gap and

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connecting sort of those 2 sets of capabilities

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so we can really,

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navigate that

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journey from identifying opportunities where AI can provide

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value to deploying technologies, to evaluating them and

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then scaling them.

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And I also think this is emblematic of

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just the collaborative nature of the relationship between

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our 2 organizations,

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especially as we work, even more closely together

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to drive, care delivery for a substantial population

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across

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not only Missouri, but a number of surrounding

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states.

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That's amazing to hear. You know? It really,

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very much, it penalizes

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how these collaborations

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between academic side and health system side can

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really make a big difference. Deborah, is there

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anything you wanted to add here?

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I just echo what Philip said. I think

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this is,

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for us, the opportunity for us to bring

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together both the benefits of the what the

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university brings in terms

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of their,

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advanced research and what they bring from biomedical

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research and AI development. But BJC brings the

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place where we can operationalize that and scale

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that. So it's a really effective partnership that

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we have developed and, looking forward to continuing

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to advance AI capabilities through that.

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That makes a lot of sense. Now I

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know AI has the potential to significantly enhance

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patient care.

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Deborah, starting with you, can you share some

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of the specific ways that technology is being

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applied right now to improve patient outcomes and

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overall patient experience?

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So,

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you know, AI is already transforming health care

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operations and clinical outcomes both, through our university,

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Washington University School of Medicine and BJC Health

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Care. So we have, for example, predictive algorithms

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are optimizing patient flow,

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looking at real time analysis,

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historical data to help us identify

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patient trajectories and optimize transitions in care.

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AI tools are are enhancing early detection and

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diagnosis through medical imaging data and identifying conditions

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like cancer or cardiovascular

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degree,

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disease. So we are, really helping

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to support clinicians in making timely and precise

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decisions.

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AI is also being used

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to personalize treatment plans by analyzing electronic health

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records and genomic data,

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to really recommend

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therapies that are tailored and particular in fields

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like oncology.

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So predictive analytics are driving,

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population health, identifying high risk patients. So there's

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so many opportunities where we're seeing,

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the demonstration of how AI can,

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enhance both the efficacy and the the operations

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so that we can provide superior quality of

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care.

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Philip, what would you add?

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No. I mean, I think that was an

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excellent summary. I mean, I think a lot

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of this is anchored on, I think,

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a driving philosophy here, which is that

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our goal is to use AI to complement

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the unique strengths of our providers and our

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clinical workforce so that it's really this combination

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of humans and computers working together

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that is superior to either working alone. And

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I think that's borne out in a lot

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of the examples that Deborah gave,

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which really come down to how do we

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sort through and understand these massive quantities of

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data and evidence and knowledge we have and

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make better,

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safer,

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care related decisions for our patients and improve

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the the value of that care along the

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way.

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I love that. It it seems like such

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a meaningful way to apply technology into, the

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health system and health system and health care

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organizations

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for patients as well as, the team members?

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And and speaking of your team, how do

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you envision AI tools improving health care employee

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experience?

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Are there any early signs of success or

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feedback that you've received from those on the

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front lines?

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Yeah. I mean, I think you're sort of

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touching on probably one of the most important

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areas

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that we have been looking at,

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which is how do we remove sort of

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these high friction, low value tasks,

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that

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are taking our providers away from focusing on

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our patients?

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And in a similar way, how do we

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get sort of the computer out of the

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middle of those interactions, again, between our

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providers and patients so that we restore a

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certain degree of humanism to how we practice

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medicine.

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So, of course, like many large delivery systems,

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we've been

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leveraging

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ambient AI technology to help automate documentation during

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patient visits and we've had some very promising

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results not only in primary care settings but

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now in procedural disciplines and we're looking at

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other domains.

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And this has been described by some of

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our providers as transformative.

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We have individuals who used to spend several

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hours a day after normal business hours documenting

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that are no longer doing that because they're

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able to be more efficient and timely with

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their documentation

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during the course of their,

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clinical work.

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We're also

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using those same types of technologies to look

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at how can we do a better job

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of summarizing the content of electronic health records

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so that we can get the right information

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to our providers more quickly, whether they're

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getting ready to admit a patient

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or they are seeing a new patient for

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the first time,

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or any number of other use cases where

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prior workflows would involve them spending

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potentially up to several hours trying to prepare

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for these types of clinical encounters. And now

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we've turned that summarization activity into sort of

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a matter of minutes and mouse clicks. So

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for us, it's all about how do we,

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again, restore that humanism in medicine and really

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let our providers focus on our patients by

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taking those other tasks out of the mix

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by automating them. So we're really excited and

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I think our providers are really excited about

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this.

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That's amazing to hear. And, certainly, you know,

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what what a great,

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an interesting way to think about technology and

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using that to then give the providers back

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time to be more human with their patients

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and have that really human to human connection.

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Deborah, is there anything else you wanted to

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speak to when you think about the employee

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experience and those that you're working with, to

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really truly elevate the way things are at

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BJC Health Care?

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The only other thing that I'll add is

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that, when we think about what the new

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center can can do and how we can

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leverage technology, it's it's also our employees and

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staff

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that might not provide direct patient care. So

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where can we look at opportunities to help

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our,

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our other capabilities, whether they be in our

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finance team or supply chain to help with

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tools that make day to day life more

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efficient, more effective?

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So I think the center is is here

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primarily to help that clinical that clinician and

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that patient experience, but we do see opportunities

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that can help us as a health system

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to also be

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more effective, which really does,

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ultimately have a positive impact on the patients

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as well.

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Absolutely. That's such a great point and and

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such an important,

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thing to remember when you're looking at the

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system as a whole. Now I know the

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Center For Health AI will offer opportunities for

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medical students and residents to train on AI

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driven care. How do you see this influencing

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the next generation of health care leaders, and

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what skills will they need in order to

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succeed,

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in an AI enhanced medical landscape? What are

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your thoughts on this, doctor Payne?

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Yeah. I mean, I think that's a really

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important question because the fundamental

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environment in which medicine is being practiced is

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changing as a function of AI. And so

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the question is, really, how do we prepare

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our future practitioners,

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researchers, and leaders to thrive in that

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fortuitous timing for us that we've just gone

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through a

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refresh of our medical curriculum here at Washington

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University.

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And as part of that, we thought about

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what are really the core areas of expertise

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that the physician leaders of the future need

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to have. And one of them was clearly,

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informatics,

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AI and data science.

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And that means we're now integrating that into

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our medical curriculum. We're teaching our medical students

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to understand

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how the use of technology impacts

276
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their decision making and how they need to

277
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sort of consider that whether that be for

278
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diagnostic purposes or therapy planning or any number

279
00:10:23,504 --> 00:10:24,725
of other scenarios.

280
00:10:25,940 --> 00:10:28,500
We're also using AI powered simulation tools now

281
00:10:28,500 --> 00:10:31,620
to create really realistic scenarios so students can

282
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practice clinical decision making in sort of a

283
00:10:33,620 --> 00:10:35,379
safe space before they end up in the

284
00:10:35,379 --> 00:10:38,419
clinical environment. And that provides instant feedback and

285
00:10:38,419 --> 00:10:40,634
insights into their performance that are highly tailored.

286
00:10:41,035 --> 00:10:42,975
So much like we talk about precision medicine

287
00:10:43,115 --> 00:10:45,535
for patients, this is really precision curricula.

288
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And then I think much like it has

289
00:10:49,115 --> 00:10:51,514
historically been the case that we teach sort

290
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of future,

291
00:10:52,554 --> 00:10:53,799
again, practitioners

292
00:10:54,339 --> 00:10:56,679
and researchers and leaders to critically evaluate,

293
00:10:57,620 --> 00:10:59,939
the literature. We're now teaching them how to

294
00:10:59,939 --> 00:11:02,120
critically evaluate the output of,

295
00:11:02,899 --> 00:11:04,600
AI tools like predictive algorithms

296
00:11:04,980 --> 00:11:06,914
so that they understand sort of both the

297
00:11:06,914 --> 00:11:08,855
strengths and weaknesses of these types

298
00:11:10,115 --> 00:11:12,514
of predictive tools and how they can and

299
00:11:12,514 --> 00:11:15,715
should influence clinical decision making in equal measure

300
00:11:15,715 --> 00:11:16,215
where

301
00:11:16,595 --> 00:11:18,774
sort of appropriate caution may be necessary.

302
00:11:20,590 --> 00:11:22,269
And the last area that I would emphasize

303
00:11:22,269 --> 00:11:22,769
is

304
00:11:23,149 --> 00:11:25,809
we're also giving our students the opportunity to

305
00:11:26,029 --> 00:11:29,470
really analyze extremely large datasets and gain insights

306
00:11:29,470 --> 00:11:29,970
around

307
00:11:30,750 --> 00:11:33,009
phenomena that might be of interest around

308
00:11:33,444 --> 00:11:33,944
policy

309
00:11:34,404 --> 00:11:36,985
or population health or other sort of

310
00:11:38,084 --> 00:11:40,804
interventions that happen beyond the individual patient in

311
00:11:40,804 --> 00:11:43,284
the exam room or hospital room. And we're

312
00:11:43,284 --> 00:11:45,845
doing that by really democratizing how people access

313
00:11:45,845 --> 00:11:48,404
data and analyze data, again, using AI tools

314
00:11:48,404 --> 00:11:50,440
that sort of guide the trainee through that

315
00:11:50,440 --> 00:11:50,940
process.

316
00:11:51,399 --> 00:11:53,340
So really, when you put that all together,

317
00:11:53,960 --> 00:11:54,860
we're not only

318
00:11:55,559 --> 00:11:57,879
improving the quality and sort of the completeness

319
00:11:57,879 --> 00:12:00,120
of the education we provide, but we're also

320
00:12:00,120 --> 00:12:01,879
ensuring that those students are ready to go

321
00:12:01,879 --> 00:12:03,580
out and practice in a world where

322
00:12:04,200 --> 00:12:06,914
AI is going to be ubiquitous and, you

323
00:12:06,914 --> 00:12:07,975
know, really a

324
00:12:08,274 --> 00:12:10,054
sort of, in some ways,

325
00:12:10,595 --> 00:12:13,554
sort of key dimension of the modern practice

326
00:12:13,554 --> 00:12:14,134
of medicine.

327
00:12:15,634 --> 00:12:17,955
Absolutely. Well, that's fascinating to hear, you know,

328
00:12:17,955 --> 00:12:19,919
and certainly, as you think about those next

329
00:12:20,079 --> 00:12:21,459
generations of medical students,

330
00:12:21,919 --> 00:12:23,360
what a a great tool to have in

331
00:12:23,360 --> 00:12:25,519
their back pocket with AI and understanding its

332
00:12:25,519 --> 00:12:27,059
limitations, but also opportunities.

333
00:12:27,600 --> 00:12:29,039
Deborah, is there anything you wanted to add

334
00:12:29,039 --> 00:12:29,700
in there?

335
00:12:30,799 --> 00:12:33,120
I'll just say I think, BJC wants to

336
00:12:33,120 --> 00:12:34,339
continue to be,

337
00:12:35,105 --> 00:12:37,424
a world class institution that brings world class

338
00:12:37,424 --> 00:12:39,684
providers here, and so we need to stay,

339
00:12:40,384 --> 00:12:42,324
at the forefront of this technology

340
00:12:42,625 --> 00:12:43,125
that,

341
00:12:44,464 --> 00:12:47,105
our providers are learning to use in school,

342
00:12:47,105 --> 00:12:49,184
and we want them to have access to

343
00:12:49,184 --> 00:12:49,684
that,

344
00:12:50,139 --> 00:12:52,399
at a scale of a system our size

345
00:12:52,700 --> 00:12:55,279
and breadth. So, this is why the partnership

346
00:12:55,339 --> 00:12:58,220
between BJC and WashU is so important that

347
00:12:58,220 --> 00:12:59,659
we can continue to do this in a

348
00:12:59,659 --> 00:13:02,299
very unique way, to the medical school and

349
00:13:02,299 --> 00:13:04,159
then the size and scale of the BJC

350
00:13:04,220 --> 00:13:04,720
system.

351
00:13:05,834 --> 00:13:07,514
That's amazing to hear, you know, and really

352
00:13:07,514 --> 00:13:09,194
great that on the health system level, you

353
00:13:09,194 --> 00:13:10,254
can have that foresight

354
00:13:10,634 --> 00:13:12,794
and and support what the medical school is

355
00:13:12,794 --> 00:13:14,714
doing. Now I have a few questions for

356
00:13:14,714 --> 00:13:16,394
you, doctor Payne, and then we'll follow you

357
00:13:16,394 --> 00:13:18,660
back to you, Deborah. But, doctor Payne, one

358
00:13:18,660 --> 00:13:20,980
example that you've shared, is using AI to

359
00:13:20,980 --> 00:13:21,960
predict excessive

360
00:13:22,340 --> 00:13:25,379
blood loss during surgery, which helps improve resource

361
00:13:25,379 --> 00:13:28,259
management. Can you expand how AI is improving

362
00:13:28,259 --> 00:13:32,200
surgical procedures, diagnostic accuracy, and precision medicine overall?

363
00:13:33,245 --> 00:13:34,445
Yeah. I mean, it's a it's a great

364
00:13:34,445 --> 00:13:36,764
question and it's a project I'm particularly excited

365
00:13:36,764 --> 00:13:37,264
about.

366
00:13:37,804 --> 00:13:40,605
There's actually a research team here that spans

367
00:13:40,605 --> 00:13:43,485
not only our Institute For Informatics and our,

368
00:13:43,725 --> 00:13:44,865
Department of Anesthesiology

369
00:13:45,245 --> 00:13:47,024
and Department of Surgery, but also,

370
00:13:47,610 --> 00:13:48,909
key partners at BJC.

371
00:13:49,529 --> 00:13:52,029
And that group has really sort of demonstrated

372
00:13:52,330 --> 00:13:54,809
in a very compelling way how you can

373
00:13:54,809 --> 00:13:56,909
use machine learning models to predict

374
00:13:57,210 --> 00:13:57,710
blood

375
00:13:58,409 --> 00:14:01,514
loss during surgical procedures. And if you're familiar

376
00:14:01,514 --> 00:14:03,355
with this domain, sort of the current state

377
00:14:03,355 --> 00:14:05,134
of the art is to use sort of

378
00:14:05,274 --> 00:14:06,735
historical and largely,

379
00:14:07,194 --> 00:14:09,694
I would say out of date data concerning

380
00:14:09,914 --> 00:14:12,074
predictive blood loss as a function of how

381
00:14:12,074 --> 00:14:13,590
the average patient may

382
00:14:14,389 --> 00:14:15,050
sort of

383
00:14:15,430 --> 00:14:17,990
experience blood loss during surgery. And the result

384
00:14:17,990 --> 00:14:20,149
was a lot of blood products being used

385
00:14:20,149 --> 00:14:20,970
in the OR

386
00:14:22,149 --> 00:14:24,389
that were necessary but an equal measure of

387
00:14:24,389 --> 00:14:26,070
blood products being sent to the OR that

388
00:14:26,070 --> 00:14:28,550
were never used and therefore wasted. And so

389
00:14:28,550 --> 00:14:29,684
this team actually used

390
00:14:30,065 --> 00:14:32,625
over 4,000,000 surgical records from the American College

391
00:14:32,625 --> 00:14:36,084
of Surgeons National Surgical Quality Improvement Program database

392
00:14:36,544 --> 00:14:39,504
and actually built a highly accurate model that

393
00:14:39,504 --> 00:14:41,284
recommended type and screen orders,

394
00:14:42,065 --> 00:14:45,379
for patients during the sort of perioperative management

395
00:14:46,240 --> 00:14:47,540
sort of period.

396
00:14:47,920 --> 00:14:48,500
And actually,

397
00:14:49,200 --> 00:14:51,680
this resulted in, if you sort of compare

398
00:14:51,680 --> 00:14:54,720
the traditional model versus current model, a difference

399
00:14:54,720 --> 00:14:55,540
of 96%

400
00:14:55,920 --> 00:14:57,220
sensitivity in anticipating

401
00:14:58,720 --> 00:15:01,634
perioperative blood loss using the machine learning model

402
00:15:01,634 --> 00:15:03,815
as compared to sort of around 50%

403
00:15:04,674 --> 00:15:05,174
sort

404
00:15:05,554 --> 00:15:07,875
of sensitivity in a baseline model. And that

405
00:15:07,875 --> 00:15:10,995
results in real savings of blood products. So,

406
00:15:10,995 --> 00:15:12,419
in a lot of ways, this is about

407
00:15:12,419 --> 00:15:13,320
how we can use personalized

408
00:15:13,779 --> 00:15:16,500
data driven interventions in order to enhance that

409
00:15:16,500 --> 00:15:19,799
perioperative care period and at the same time,

410
00:15:20,259 --> 00:15:22,019
really be much more judicious in how we

411
00:15:22,019 --> 00:15:22,519
manage

412
00:15:22,820 --> 00:15:25,539
a very finite resource that's critical to surgical

413
00:15:25,539 --> 00:15:27,294
safety. So, that's I think, a a great

414
00:15:27,294 --> 00:15:29,315
example of how all these pieces come together.

415
00:15:31,134 --> 00:15:33,054
That it really colors the work that you're

416
00:15:33,054 --> 00:15:33,454
doing,

417
00:15:34,014 --> 00:15:36,735
well and and spotlights the outcomes and impact

418
00:15:36,735 --> 00:15:38,334
it can have not only on patients but

419
00:15:38,334 --> 00:15:41,070
the organization too. You mentioned AI can help

420
00:15:41,070 --> 00:15:44,110
identify the most effective treatments for individual patients

421
00:15:44,110 --> 00:15:47,309
as well. How is this process being applied

422
00:15:47,309 --> 00:15:49,250
in practice at WashU and BJC,

423
00:15:49,710 --> 00:15:51,809
especially for the complex or rare diseases?

424
00:15:52,934 --> 00:15:53,735
Yeah. So,

425
00:15:55,415 --> 00:15:56,934
I think one of the things that we

426
00:15:56,934 --> 00:15:59,115
know is that especially in rare disease,

427
00:15:59,415 --> 00:16:01,975
the availability of therapeutic options is very limited

428
00:16:01,975 --> 00:16:05,095
because they are frankly not as appealing to

429
00:16:05,095 --> 00:16:05,595
pharmaceutical

430
00:16:05,975 --> 00:16:08,769
or bio technology companies. And so we often

431
00:16:08,769 --> 00:16:10,549
are in a position where we have to

432
00:16:10,690 --> 00:16:12,629
create tailored therapeutic

433
00:16:13,330 --> 00:16:14,870
approaches for those individuals.

434
00:16:15,490 --> 00:16:17,029
Great examples, we have a research

435
00:16:17,490 --> 00:16:20,309
program here working with our neurofibromatosis

436
00:16:21,090 --> 00:16:23,144
type 1 center or NF1 center. And this

437
00:16:23,144 --> 00:16:23,644
is,

438
00:16:23,945 --> 00:16:26,745
the most common rare genetic diseases in children.

439
00:16:26,745 --> 00:16:28,684
It's relatively easily diagnosed.

440
00:16:29,384 --> 00:16:31,705
But then there's a multitude of phenotypes that

441
00:16:31,705 --> 00:16:33,784
patients will present with. Some patients will be

442
00:16:33,784 --> 00:16:36,584
fine and will not experience any meaningful symptoms.

443
00:16:36,584 --> 00:16:37,565
Some will develop

444
00:16:37,940 --> 00:16:40,839
optic pathway gliomas or plexiform neurofibromas,

445
00:16:41,139 --> 00:16:43,459
which are painful nerve sheet tumors. Some will

446
00:16:43,459 --> 00:16:46,339
develop ADHD. Some will develop scoliosis. I could

447
00:16:46,339 --> 00:16:48,419
keep on going down a lengthy list. And

448
00:16:48,419 --> 00:16:50,019
the problem is we're not very good at

449
00:16:50,019 --> 00:16:50,519
anticipating

450
00:16:50,899 --> 00:16:53,079
which of those phenotypes patients will

451
00:16:53,495 --> 00:16:55,254
exhibit it. So we tend to manage those

452
00:16:55,254 --> 00:16:58,394
patients extremely aggressively trying to find early signs

453
00:16:58,855 --> 00:17:01,495
of those various sort of deleterious outcomes, but

454
00:17:01,495 --> 00:17:03,274
we're not always good at finding them.

455
00:17:03,975 --> 00:17:06,294
And we've actually been able to, again, using

456
00:17:06,294 --> 00:17:09,000
artificial intelligence methods and a combination of imaging

457
00:17:09,000 --> 00:17:12,279
data, data from the EHR and then various

458
00:17:12,279 --> 00:17:12,779
neurobehavioral

459
00:17:13,079 --> 00:17:15,500
phenotyping instruments applied to patients directly,

460
00:17:16,440 --> 00:17:18,700
we're able to generate highly accurate

461
00:17:19,079 --> 00:17:21,339
predictive models that can be used to forecast

462
00:17:21,805 --> 00:17:23,565
sort of the disease course for children with

463
00:17:23,565 --> 00:17:25,565
NF1. And so what that means now is

464
00:17:25,565 --> 00:17:28,285
instead of every child having to have a

465
00:17:28,285 --> 00:17:30,865
large amount of imaging or other potentially challenging

466
00:17:31,005 --> 00:17:31,505
diagnostic

467
00:17:32,285 --> 00:17:35,085
procedures, we can focus on those individuals who

468
00:17:35,085 --> 00:17:37,420
are most at risk and often detect the

469
00:17:37,420 --> 00:17:40,240
outcomes earlier, which leads to better therapeutic outcomes.

470
00:17:41,019 --> 00:17:43,180
And I often say to people, sometimes precision

471
00:17:43,180 --> 00:17:45,580
medicine is about finding the right treatment, but

472
00:17:45,580 --> 00:17:48,700
sometimes precision medicine is just about demystifying diseases.

473
00:17:48,700 --> 00:17:50,460
So we know what to expect and we

474
00:17:50,460 --> 00:17:52,140
can be smarter about how we manage those

475
00:17:52,140 --> 00:17:53,494
symptoms. And I think this is a great

476
00:17:53,494 --> 00:17:56,454
example where we're getting smarter using AI so

477
00:17:56,454 --> 00:17:58,454
that we can be very precise in how

478
00:17:58,454 --> 00:17:59,194
we manage

479
00:17:59,494 --> 00:18:01,974
the clinical course of kids with a very

480
00:18:01,974 --> 00:18:03,355
challenging genetic disease.

481
00:18:04,214 --> 00:18:05,460
And we need to do more of that.

482
00:18:05,700 --> 00:18:07,380
There's no doubt that we have a wealth

483
00:18:07,380 --> 00:18:09,539
of data to build these models. It's just

484
00:18:09,539 --> 00:18:11,220
that we need to start doing the hard

485
00:18:11,220 --> 00:18:12,919
work of bringing those data together,

486
00:18:13,460 --> 00:18:16,200
working with our clinical colleagues and frankly running

487
00:18:16,740 --> 00:18:19,140
large studies to validate that the models provide

488
00:18:19,140 --> 00:18:21,325
clinical value, which is another big part of

489
00:18:21,325 --> 00:18:23,265
the project I just described to you.

490
00:18:24,365 --> 00:18:26,445
Absolutely. Thank you so much for that example.

491
00:18:26,445 --> 00:18:28,684
And real quick, what steps are you taking

492
00:18:28,684 --> 00:18:30,765
to ensure that those AI technologies are used

493
00:18:30,765 --> 00:18:32,785
responsibly and safely in patient care?

494
00:18:33,609 --> 00:18:34,109
Yeah.

495
00:18:34,569 --> 00:18:37,210
That is a huge and really important question.

496
00:18:37,210 --> 00:18:37,710
Right?

497
00:18:38,409 --> 00:18:39,769
How do we make sure that when we

498
00:18:39,769 --> 00:18:41,710
deploy ai, it's safe, it's efficacious

499
00:18:42,009 --> 00:18:43,789
that we are considering the ethical

500
00:18:44,089 --> 00:18:46,585
and legal and social implications of these emerging

501
00:18:46,585 --> 00:18:47,484
technologies. And

502
00:18:47,785 --> 00:18:49,785
I would start by saying we're committed across

503
00:18:49,785 --> 00:18:52,184
Washington BJC to making sure that everything we

504
00:18:52,184 --> 00:18:54,125
do through this new Center For Health AI

505
00:18:54,585 --> 00:18:55,085
emphasizes

506
00:18:55,944 --> 00:18:58,105
delivering these tools in a secure, scalable and

507
00:18:58,105 --> 00:19:00,029
reliable manner, but also in a way that

508
00:19:00,029 --> 00:19:02,130
prioritizes patient safety and privacy

509
00:19:02,670 --> 00:19:03,490
and confidentiality.

510
00:19:04,190 --> 00:19:05,549
And that means we have to really sort

511
00:19:05,549 --> 00:19:06,990
of use what is often referred to as

512
00:19:06,990 --> 00:19:09,150
sort of a privacy by design approach, which

513
00:19:09,150 --> 00:19:12,430
means that data governance and the application of

514
00:19:12,430 --> 00:19:16,065
appropriate regulatory standards as well as more technical

515
00:19:16,065 --> 00:19:16,565
controls,

516
00:19:16,944 --> 00:19:18,565
and then engagement of

517
00:19:18,865 --> 00:19:21,265
key stakeholder groups to define early and often

518
00:19:21,265 --> 00:19:21,924
the ethical

519
00:19:22,464 --> 00:19:24,865
frameworks in which these tools exist, all of

520
00:19:24,865 --> 00:19:26,784
that has to happen at the beginning of

521
00:19:26,784 --> 00:19:28,784
projects, not at the end of projects. And

522
00:19:28,784 --> 00:19:30,704
I think one of our challenges often is

523
00:19:30,704 --> 00:19:32,960
that we treat these, again, ethical, legal, and

524
00:19:32,960 --> 00:19:34,419
social implications of technologies

525
00:19:35,039 --> 00:19:35,700
as something

526
00:19:36,319 --> 00:19:38,500
that is assessed after the fact.

527
00:19:38,879 --> 00:19:41,039
But the likelihood of success is greatly diminished

528
00:19:41,039 --> 00:19:43,039
when we do that. And I think the

529
00:19:43,039 --> 00:19:45,434
cornerstone of all of this is transparency, right?

530
00:19:45,434 --> 00:19:47,694
Making sure that we're empowering our patients,

531
00:19:47,994 --> 00:19:50,474
our providers and all the other stakeholders involved

532
00:19:50,474 --> 00:19:52,394
in our delivery system so they know when

533
00:19:52,394 --> 00:19:54,255
and how we're using AI.

534
00:19:55,595 --> 00:19:56,494
And I

535
00:19:57,230 --> 00:19:59,970
think ultimately patient safety and these ethical considerations,

536
00:20:00,190 --> 00:20:02,269
they're gonna be central to every decision we

537
00:20:02,269 --> 00:20:03,650
make about AI deployment.

538
00:20:04,269 --> 00:20:05,950
And that means that the teams that we

539
00:20:05,950 --> 00:20:07,650
put together will have to be interdisciplinary

540
00:20:08,029 --> 00:20:10,465
and include not only technologists and clinicians

541
00:20:10,924 --> 00:20:14,144
but ethicists and patient advocates and community representatives.

542
00:20:14,525 --> 00:20:16,144
We're gonna have to make sure that we

543
00:20:16,365 --> 00:20:18,384
focus on and commit to really rigorous

544
00:20:18,765 --> 00:20:20,545
validation of these tools that includes

545
00:20:20,924 --> 00:20:23,484
an assessment of sort of the ethical and

546
00:20:23,484 --> 00:20:25,789
social impact of their use. And then we

547
00:20:25,789 --> 00:20:28,109
have to create these continuous monitoring and feedback

548
00:20:28,109 --> 00:20:31,309
loops so that we understand unintended consequences or

549
00:20:31,309 --> 00:20:31,809
outcomes

550
00:20:32,190 --> 00:20:34,430
of the use of AI rather than treating

551
00:20:34,430 --> 00:20:36,589
the process as somewhat unidirectional where we declare

552
00:20:36,589 --> 00:20:39,154
success when the tool works, deploy it in

553
00:20:39,154 --> 00:20:40,914
the healthcare delivery system, and then move on

554
00:20:40,914 --> 00:20:41,815
to the next project.

555
00:20:42,755 --> 00:20:43,815
And I would say,

556
00:20:44,674 --> 00:20:47,075
much as people have talked about the need

557
00:20:47,075 --> 00:20:49,875
to be vigilant about adverse outcomes with new

558
00:20:49,875 --> 00:20:52,269
therapeutics as they come to market. I think

559
00:20:52,269 --> 00:20:54,190
the same will be very much the case

560
00:20:54,190 --> 00:20:54,930
with AI.

561
00:20:55,549 --> 00:20:57,789
And I'll just wrap up by saying, in

562
00:20:57,789 --> 00:20:59,490
my mind, it is our responsibility

563
00:20:59,869 --> 00:21:01,410
at Washington Medicine and BJC

564
00:21:01,789 --> 00:21:02,769
to set the benchmark

565
00:21:03,375 --> 00:21:05,695
for responsible, safe, and ethical AI innovation in

566
00:21:05,695 --> 00:21:08,095
health care. So I don't believe we're satisfied

567
00:21:08,095 --> 00:21:10,894
just with, adopting best practices from others, but

568
00:21:10,894 --> 00:21:12,974
we really wanna set the standard for what

569
00:21:12,974 --> 00:21:14,355
those best practices are.

570
00:21:15,349 --> 00:21:17,349
That's amazing to hear. A big job, but

571
00:21:17,349 --> 00:21:19,289
one certainly that you're set up well-to-do

572
00:21:20,230 --> 00:21:20,730
responsibly.

573
00:21:21,269 --> 00:21:23,430
Now, Deborah, from your perspective, one of the

574
00:21:23,430 --> 00:21:26,309
primary goals of the center is to improve

575
00:21:26,309 --> 00:21:29,865
operational efficiency, including streamlining scheduling and reducing administrative

576
00:21:29,924 --> 00:21:31,765
burdens. Can you walk us through some of

577
00:21:31,765 --> 00:21:34,404
the AI tools currently being piloted and how

578
00:21:34,404 --> 00:21:36,404
they're making a tangible difference for health care

579
00:21:36,404 --> 00:21:37,545
providers and patients?

580
00:21:38,565 --> 00:21:39,545
Yeah. We're actually,

581
00:21:39,924 --> 00:21:43,259
really looking at what our current vendor partners

582
00:21:43,480 --> 00:21:45,799
offer embedded in tools that we might already

583
00:21:45,799 --> 00:21:47,240
have. And I think this is very common

584
00:21:47,240 --> 00:21:47,740
across,

585
00:21:48,599 --> 00:21:50,599
the health care environment today that we're in

586
00:21:50,599 --> 00:21:52,619
any environment, actually, where they're seeing,

587
00:21:53,559 --> 00:21:54,059
existing

588
00:21:54,680 --> 00:21:57,315
software and tools that we're using and they're

589
00:21:57,315 --> 00:21:59,894
adding in components. So whether that be our

590
00:22:00,115 --> 00:22:02,694
EHR vendor or our ERP vendor,

591
00:22:03,234 --> 00:22:05,494
we are we are looking at those opportunities

592
00:22:05,634 --> 00:22:07,554
to see how we can implement them. I

593
00:22:07,554 --> 00:22:08,054
think

594
00:22:08,355 --> 00:22:09,634
as Philip and I,

595
00:22:09,954 --> 00:22:11,654
are standing up this new center,

596
00:22:12,000 --> 00:22:14,019
we really talk about how we can

597
00:22:14,320 --> 00:22:16,960
help move these projects along, how we can

598
00:22:16,960 --> 00:22:17,460
unstick,

599
00:22:18,240 --> 00:22:21,220
where things get get stuck with new technology

600
00:22:21,440 --> 00:22:21,940
and,

601
00:22:22,400 --> 00:22:25,515
implementation and change of processes. So we're looking

602
00:22:25,515 --> 00:22:27,275
at really how we can leverage what we

603
00:22:27,275 --> 00:22:28,974
already have today as well as,

604
00:22:29,595 --> 00:22:32,154
the experience and knowledge of all the examples

605
00:22:32,154 --> 00:22:34,414
that Philip just gave that come from our

606
00:22:34,555 --> 00:22:36,815
university research and provider side.

607
00:22:37,355 --> 00:22:39,434
So we have many different pilots going on

608
00:22:39,434 --> 00:22:41,990
in those spaces where it might feel,

609
00:22:42,450 --> 00:22:44,849
like, we don't see it every day, because

610
00:22:44,849 --> 00:22:45,349
we're

611
00:22:46,369 --> 00:22:46,869
processing

612
00:22:47,570 --> 00:22:50,789
payment or we're ordering supplies or we're working,

613
00:22:51,329 --> 00:22:52,230
through vendor

614
00:22:52,529 --> 00:22:55,009
agree legal agreement. But those are places where

615
00:22:55,009 --> 00:22:55,509
AI

616
00:22:55,904 --> 00:22:57,904
tools can really help us be more effective

617
00:22:57,904 --> 00:22:59,845
and efficient and move things through faster.

618
00:23:01,105 --> 00:23:03,424
That's great to hear. You mentioned that AI

619
00:23:03,424 --> 00:23:05,744
could help predict demand for equipment and staff

620
00:23:05,744 --> 00:23:06,244
resources.

621
00:23:06,545 --> 00:23:08,225
What are some of the real world examples

622
00:23:08,225 --> 00:23:10,590
of how AI is improving logistics and resource

623
00:23:10,590 --> 00:23:13,070
management in health systems, especially in large and

624
00:23:13,070 --> 00:23:14,930
complex organizations like BJC?

625
00:23:16,430 --> 00:23:18,350
I think today in health care, a lot

626
00:23:18,350 --> 00:23:20,670
of health systems are really struggling with similar

627
00:23:20,670 --> 00:23:21,809
things around capacity,

628
00:23:22,734 --> 00:23:26,034
and throughput. And so understanding how we expect

629
00:23:27,214 --> 00:23:29,134
people to come through, the needs and equipment

630
00:23:29,134 --> 00:23:30,674
to come through, whether it's shortages

631
00:23:31,214 --> 00:23:32,914
that we have in certain supplies,

632
00:23:33,375 --> 00:23:35,990
and being able to project and predict when

633
00:23:35,990 --> 00:23:37,509
those things are going to happen and what

634
00:23:37,509 --> 00:23:39,130
the impact is going to be.

635
00:23:39,750 --> 00:23:40,569
So I think

636
00:23:40,950 --> 00:23:43,109
most of the country is experiencing some of

637
00:23:43,109 --> 00:23:45,349
those at any given time, whether that be,

638
00:23:45,589 --> 00:23:48,149
we have backups in our emergency department or

639
00:23:48,149 --> 00:23:48,809
we have,

640
00:23:49,109 --> 00:23:50,865
IV shortages due to

641
00:23:51,265 --> 00:23:51,765
unforeseen,

642
00:23:52,785 --> 00:23:54,005
world situations,

643
00:23:54,704 --> 00:23:55,505
we need to,

644
00:23:55,904 --> 00:23:58,484
we need to be move quickly at helping

645
00:23:59,105 --> 00:24:01,904
improve how we can answer those problems and

646
00:24:01,904 --> 00:24:05,190
address those resource needs. And so, those are

647
00:24:05,190 --> 00:24:06,630
things that we do on a daily basis,

648
00:24:06,630 --> 00:24:08,549
and we're hoping the new center can really

649
00:24:08,549 --> 00:24:10,390
help us to figure out how to continue

650
00:24:10,390 --> 00:24:12,329
to drive those sorts of decision making.

651
00:24:13,990 --> 00:24:15,750
I love that. What a great use case

652
00:24:15,750 --> 00:24:17,990
and and really strong example. Before we wrap

653
00:24:17,990 --> 00:24:19,565
up here, I have one more quick question.

654
00:24:19,704 --> 00:24:21,944
How do you plan to scale successful AI

655
00:24:21,944 --> 00:24:24,924
tools and solutions from pilot projects to widespread

656
00:24:24,984 --> 00:24:27,384
adoption across the health system? What challenges do

657
00:24:27,384 --> 00:24:29,544
you anticipate in this process, and how can

658
00:24:29,544 --> 00:24:31,085
the center help overcome them?

659
00:24:32,140 --> 00:24:34,859
I think, the the challenges are gonna be

660
00:24:34,859 --> 00:24:37,500
challenges with any new technology, new change, new

661
00:24:37,500 --> 00:24:38,000
processes,

662
00:24:39,019 --> 00:24:41,759
learning what works, what doesn't, trying some things.

663
00:24:42,539 --> 00:24:44,240
Process change is always,

664
00:24:44,975 --> 00:24:47,055
getting some people will be on board. Some

665
00:24:47,055 --> 00:24:48,595
people will need more,

666
00:24:49,934 --> 00:24:52,174
support and coaching around how this can be

667
00:24:52,174 --> 00:24:53,955
different and how this can change their,

668
00:24:54,494 --> 00:24:57,394
their workflow and their day. So I think,

669
00:24:58,820 --> 00:25:00,900
luckily, I think Philip and I are privileged

670
00:25:00,900 --> 00:25:01,960
to work in an organization

671
00:25:02,339 --> 00:25:02,839
that,

672
00:25:03,220 --> 00:25:06,180
really wants to learn and grow, and we

673
00:25:06,180 --> 00:25:08,099
are often just trying to keep up with

674
00:25:08,099 --> 00:25:10,099
the needs and demand around how we can

675
00:25:10,099 --> 00:25:12,740
do things more efficiently, more effectively, and provide

676
00:25:12,740 --> 00:25:13,559
better care.

677
00:25:13,974 --> 00:25:16,534
So I think the center will we will,

678
00:25:17,095 --> 00:25:20,134
we're really here to help our leaders and

679
00:25:20,134 --> 00:25:20,954
our providers

680
00:25:21,494 --> 00:25:22,934
do the best that they can for our

681
00:25:22,934 --> 00:25:25,115
patients. So however that,

682
00:25:25,909 --> 00:25:27,909
however that manifests itself in what we can

683
00:25:27,909 --> 00:25:30,230
do every day to support them, I think,

684
00:25:30,630 --> 00:25:33,029
I'm excited about it. I'm excited to continue

685
00:25:33,029 --> 00:25:34,869
to work with Philip in in how we

686
00:25:34,869 --> 00:25:37,829
can scale this and really support what our

687
00:25:37,829 --> 00:25:39,769
providers do every day for our community.

688
00:25:41,164 --> 00:25:43,484
That's amazing to hear. Doctor Payne, Deborah, thank

689
00:25:43,484 --> 00:25:44,605
you so much for joining us on the

690
00:25:44,605 --> 00:25:46,765
podcast today. This has been such a full

691
00:25:46,765 --> 00:25:48,444
and rich conversation, and I look forward to

692
00:25:48,444 --> 00:25:50,525
connecting with you again soon and catching up

693
00:25:50,525 --> 00:25:51,884
on some of the great things that you

694
00:25:51,884 --> 00:25:53,505
continue to do with the center.

695
00:25:54,045 --> 00:25:55,424
Well, thank you for the opportunity.