Philips is a health tech leader focused on
innovation that improves the health and well-being of
people. Our health care technology and informatics solutions
help care teams diagnose, treat, and manage more
patients with greater precision, speed, and confidence across
the care journey. With Philips, clinicians are empowered
with streamlined insights in the moments that matter
for every patient. Better care for more people.
Philips.
This is Gracelyn Keller with the Becker's Healthcare
Podcast, and we are live from the 9th
Annual Health IT Digital Health and RCM Conference.
I'm currently joined by Charmesia
Allen Wren, who is the director of quality
at Nexus. So thank you so much for
joining me today. We'd love to have you
introduce yourself as we get started.
Thank you so much, Grace. It's an honor
and privilege to be a part of this
interview.
Wonderful. Well, let's start our
conversation with AI. Adoption of this is exploding
in health care right now. So in your
view, what is the most significant or promising
application of this technology,
and how is this informing your organization's innovation
strategy?
Sure.
One of the most significant,
or promising applications, I believe, is prevention of
patient safety events.
Preventing,
like falls
and,
things like sepsis and things like that that
predictive
analytics. It's really key and important to key
in the provider so that they're able to
act quicker, which prevents complications and mortalities.
And switching gears a little bit to the
data side, health care leaders are managing greater
volumes of data and more devices across a
growing number of care settings.
And in this complex environment, what clinical data
integration tools or practices are you seeing drive
improvements in patient outcomes?
So the data devices
I love to use are PresGaini
and Huron when it comes to data because
they're able to go ahead and computerize,
and summarize the analytics for you. So it
makes it easier for you to understand
what your true gaps
are and it gives you a better view.
So you can identify those system gaps too,
not just in your hospital, but hospitals across
the system when you're all on the same
platform
and looking at it together.
I am so thankful,
that,
we have, people that
are promoting health care, like state representative Ron
Reynolds that are asking advocating for us to
have things of those natures.
Absolutely.
And as we talk about AI and data
and technological innovation, our burden on IT teams
becomes a lot greater. So I'd love to
hear how you think health care organizations can
better support our IT, but also our clinical
teams as we are carrying out innovation efforts,
and if you've seen any common pitfalls with
this.
Oh, that's a great question, Grace.
I believe that
from the IT perspective,
a lot of times it's the education rollout
piece,
ensuring that number 1, that you had providers
and clinicians a part of the build from
the get go to make sure that it
makes sense for the workflow that it's walking
into, which I found it to be a
pitfall, especially when we're dealing things that are
regulatory, like restraints
and things of that nature that they may
have built something they thought would work,
but the right providers were not a part
of the process
to tell them, Hey, your methodology, it didn't
take account for if this happens and the
nurse has to act quickly. So she doesn't
have time to get that order from the
physician. So she did this quickly and then
came back and got that order, making sure
that that all is factored into the analytics
so that everything works appropriately.
And then also with that education rollout,
making sure
that it's at the times that it fits
for most clinicians to be able to participate
in that, and that they have those education
moments and time to ask questions prior to
that rollout
to make sure that there are things that
are missed,
and then you have to re regurgitate the
rollout later, if that makes sense.
Yeah. Absolutely.
And then as we wrap our conversation up,
I'd love to know your top piece of
advice for health care leaders as they prepare
for further advancements in technology and also greater
demands for care.
Be resilient,
be flexible,
understand,
that it's always a work in progress
and we always have to keep a mind
on accreditation
and patient safety,
making sure whatever we roll out, that we're
not missing a gap in that piece of
it.
Absolutely. Well, thank you so much for joining
me today on the Becker's Healthcare Podcast. Again,
we are live at the 9th annual
health IT digital health and RCM conference.
Thank you. It's my pleasure.