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Philips is a health tech leader focused on

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innovation that improves the health and well-being of

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people. Our health care technology and informatics solutions

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help care teams diagnose, treat, and manage more

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patients with greater precision, speed, and confidence across

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the care journey. With Philips, clinicians are empowered

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with streamlined insights in the moments that matter

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for every patient. Better care for more people.

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Philips.

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This is Gracelyn Keller with the Becker's Healthcare

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Podcast, and we are live from the 9th

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Annual Health IT Digital Health and RCM Conference.

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I'm currently joined by Charmesia

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Allen Wren, who is the director of quality

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at Nexus. So thank you so much for

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joining me today. We'd love to have you

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introduce yourself as we get started.

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Thank you so much, Grace. It's an honor

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and privilege to be a part of this

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interview.

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Wonderful. Well, let's start our

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conversation with AI. Adoption of this is exploding

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in health care right now. So in your

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view, what is the most significant or promising

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application of this technology,

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and how is this informing your organization's innovation

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strategy?

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Sure.

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One of the most significant,

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or promising applications, I believe, is prevention of

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patient safety events.

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Preventing,

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like falls

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and,

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things like sepsis and things like that that

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predictive

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analytics. It's really key and important to key

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in the provider so that they're able to

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act quicker, which prevents complications and mortalities.

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And switching gears a little bit to the

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data side, health care leaders are managing greater

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volumes of data and more devices across a

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growing number of care settings.

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And in this complex environment, what clinical data

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integration tools or practices are you seeing drive

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improvements in patient outcomes?

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So the data devices

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I love to use are PresGaini

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and Huron when it comes to data because

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they're able to go ahead and computerize,

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and summarize the analytics for you. So it

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makes it easier for you to understand

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what your true gaps

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are and it gives you a better view.

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So you can identify those system gaps too,

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not just in your hospital, but hospitals across

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the system when you're all on the same

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platform

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and looking at it together.

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I am so thankful,

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that,

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we have, people that

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are promoting health care, like state representative Ron

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Reynolds that are asking advocating for us to

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have things of those natures.

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Absolutely.

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And as we talk about AI and data

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and technological innovation, our burden on IT teams

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becomes a lot greater. So I'd love to

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hear how you think health care organizations can

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better support our IT, but also our clinical

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teams as we are carrying out innovation efforts,

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and if you've seen any common pitfalls with

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this.

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Oh, that's a great question, Grace.

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I believe that

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from the IT perspective,

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a lot of times it's the education rollout

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piece,

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ensuring that number 1, that you had providers

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and clinicians a part of the build from

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the get go to make sure that it

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makes sense for the workflow that it's walking

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into, which I found it to be a

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pitfall, especially when we're dealing things that are

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regulatory, like restraints

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and things of that nature that they may

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have built something they thought would work,

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but the right providers were not a part

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of the process

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to tell them, Hey, your methodology, it didn't

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take account for if this happens and the

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nurse has to act quickly. So she doesn't

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have time to get that order from the

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physician. So she did this quickly and then

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came back and got that order, making sure

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that that all is factored into the analytics

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so that everything works appropriately.

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And then also with that education rollout,

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making sure

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that it's at the times that it fits

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for most clinicians to be able to participate

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in that, and that they have those education

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moments and time to ask questions prior to

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that rollout

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to make sure that there are things that

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are missed,

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and then you have to re regurgitate the

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rollout later, if that makes sense.

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Yeah. Absolutely.

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And then as we wrap our conversation up,

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I'd love to know your top piece of

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advice for health care leaders as they prepare

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for further advancements in technology and also greater

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demands for care.

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Be resilient,

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be flexible,

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understand,

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that it's always a work in progress

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and we always have to keep a mind

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on accreditation

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and patient safety,

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making sure whatever we roll out, that we're

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not missing a gap in that piece of

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it.

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Absolutely. Well, thank you so much for joining

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me today on the Becker's Healthcare Podcast. Again,

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we are live at the 9th annual

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health IT digital health and RCM conference.

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Thank you. It's my pleasure.