1 00:00:00,240 --> 00:00:02,580 Imagine this. You're in the heart of Chicago 2 00:00:02,639 --> 00:00:05,059 mingling with the brightest minds in health IT. 3 00:00:05,279 --> 00:00:07,839 You've arrived at the 9th annual Health IT 4 00:00:07,839 --> 00:00:11,439 plus Digital Health Plus RCM conference taking place 5 00:00:11,439 --> 00:00:14,424 October 1st through 4th at the luxurious Hyatt 6 00:00:14,424 --> 00:00:15,484 Regency Chicago. 7 00:00:15,945 --> 00:00:18,664 Picture the excitement as you collect countless business 8 00:00:18,664 --> 00:00:22,425 cards, forging invaluable connections with over 25 100 9 00:00:22,425 --> 00:00:23,884 executive level attendees. 10 00:00:24,425 --> 00:00:26,585 Feel the buzz of ideas flowing as you 11 00:00:26,585 --> 00:00:29,460 engage in meaningful conversations about the future of 12 00:00:29,460 --> 00:00:30,440 healthcare technology. 13 00:00:30,980 --> 00:00:34,200 Envision yourself attending sessions led by over 415 14 00:00:35,140 --> 00:00:36,039 elite speakers, 15 00:00:36,420 --> 00:00:39,000 gaining insights that could transform your organization. 16 00:00:39,539 --> 00:00:43,015 From digital transformation and telehealth to clinician burnout 17 00:00:43,015 --> 00:00:43,755 and cybersecurity, 18 00:00:44,615 --> 00:00:47,174 each topic is designed to spark new ideas 19 00:00:47,174 --> 00:00:49,895 and provide actionable takeaways, but it doesn't stop 20 00:00:49,895 --> 00:00:53,015 there. Imagine sitting in a packed auditorium listening 21 00:00:53,015 --> 00:00:55,210 to motivating keynotes from some of the biggest 22 00:00:55,210 --> 00:00:58,189 names in sports. Four time Super Bowl champion, 23 00:00:58,250 --> 00:00:58,990 Rob Gronkowski, 24 00:00:59,689 --> 00:01:00,189 WNBA 25 00:01:00,570 --> 00:01:02,509 champion, and author, Lisa Leslie, 26 00:01:02,890 --> 00:01:04,829 and NFL legend and ESPN 27 00:01:05,209 --> 00:01:05,709 analyst, 28 00:01:06,010 --> 00:01:08,564 Eli Manning, will be there sharing their stories 29 00:01:08,564 --> 00:01:11,525 and inspiring you to reach new heights. All 30 00:01:11,525 --> 00:01:14,244 around you, the future of health IT unfolds, 31 00:01:14,244 --> 00:01:15,784 and you're not just a spectator. 32 00:01:16,165 --> 00:01:17,784 You're an active participant. 33 00:01:18,244 --> 00:01:20,484 Don't wait. You can find the event website 34 00:01:20,484 --> 00:01:22,905 and get registered by visiting peckershospital 35 00:01:33,739 --> 00:01:36,619 Healthcare Podcast. Today, I'm thrilled to be welcome 36 00:01:36,619 --> 00:01:39,224 doctor Jay Pulizzi to the Becker's Podcast to 37 00:01:39,224 --> 00:01:40,825 talk about some of the big things that 38 00:01:40,825 --> 00:01:43,385 he is working on right now, challenges that 39 00:01:43,385 --> 00:01:45,704 he's facing, and how he's thinking about the 40 00:01:45,704 --> 00:01:47,944 next 6 to 12 months or so. Doctor 41 00:01:47,944 --> 00:01:49,465 Pulizzi, it's a pleasure to have you on 42 00:01:49,465 --> 00:01:50,444 the podcast today. 43 00:01:51,109 --> 00:01:52,729 Yeah. Thanks for having me, Laura. 44 00:01:53,109 --> 00:01:55,829 Now first and foremost, how are you today, 45 00:01:55,829 --> 00:01:57,849 and where does this podcast find you? 46 00:01:58,549 --> 00:02:01,030 Yeah. I'm doing well. Today, I'm joining you 47 00:02:01,030 --> 00:02:02,569 from Grand Rapids, Michigan 48 00:02:03,125 --> 00:02:05,685 and very excited to have this conversation about 49 00:02:05,685 --> 00:02:07,224 the evolving landscape of 50 00:02:07,525 --> 00:02:08,985 technology and health care. 51 00:02:10,004 --> 00:02:12,324 That's great to hear. So, to start off, 52 00:02:12,324 --> 00:02:13,844 can you give us a brief overview of 53 00:02:13,844 --> 00:02:16,004 yourself and what a a typical day looks 54 00:02:16,004 --> 00:02:16,824 like for you? 55 00:02:17,790 --> 00:02:20,210 I'm a family physician and clinical informaticist. 56 00:02:20,669 --> 00:02:22,849 I focus on health care transformation 57 00:02:23,310 --> 00:02:24,210 using technology, 58 00:02:24,990 --> 00:02:27,330 mostly at the intersection of how people, 59 00:02:27,870 --> 00:02:31,550 whether clinicians or patients, leverage these solutions within 60 00:02:31,550 --> 00:02:32,689 the health care ecosystem 61 00:02:33,204 --> 00:02:34,584 to optimize care 62 00:02:35,044 --> 00:02:36,584 and the experience of care. 63 00:02:37,284 --> 00:02:40,185 Much of my career centered on implementing 64 00:02:40,724 --> 00:02:41,465 and optimizing 65 00:02:42,084 --> 00:02:43,305 electronic health records, 66 00:02:43,924 --> 00:02:45,064 improving workflows, 67 00:02:46,189 --> 00:02:48,909 which are critical to enhancing the efficiency and 68 00:02:48,909 --> 00:02:50,530 effectiveness of care delivery. 69 00:02:51,629 --> 00:02:54,349 But now I'm more focused on digital health 70 00:02:54,349 --> 00:02:54,849 innovations, 71 00:02:56,030 --> 00:02:58,990 particularly supporting not only traditional health care, but 72 00:02:58,990 --> 00:03:01,010 also value based care opportunities. 73 00:03:02,884 --> 00:03:05,525 A typical day for me involves working with 74 00:03:05,525 --> 00:03:08,424 companies and clinicians to streamline their processes, 75 00:03:09,364 --> 00:03:11,465 exploring new technology solutions, 76 00:03:11,924 --> 00:03:14,965 and ensuring that healthcare teams and patients are 77 00:03:14,965 --> 00:03:16,905 supported in their use of these tools 78 00:03:17,659 --> 00:03:20,240 in understanding the potential of artificial intelligence 79 00:03:20,860 --> 00:03:23,340 to revolutionize how we deliver and access health 80 00:03:23,340 --> 00:03:23,840 care. 81 00:03:24,939 --> 00:03:26,379 That's great to hear. You know? And what 82 00:03:26,379 --> 00:03:27,919 an important link between, 83 00:03:29,020 --> 00:03:31,520 your teams and and patients and companies, 84 00:03:31,819 --> 00:03:33,865 to really make sure that, you know, you're 85 00:03:33,865 --> 00:03:37,305 able to optimize the technologies, processes, and workflows 86 00:03:37,305 --> 00:03:39,145 there. Now what are some of the biggest 87 00:03:39,145 --> 00:03:41,145 challenges you're currently facing in your work, and 88 00:03:41,145 --> 00:03:42,764 how are you addressing those challenges? 89 00:03:44,264 --> 00:03:46,825 Yeah. One of the biggest challenges right now 90 00:03:46,825 --> 00:03:48,125 is clinician burnout. 91 00:03:49,229 --> 00:03:52,830 With increasing administrative tasks, many providers are feeling 92 00:03:52,830 --> 00:03:53,330 overwhelmed, 93 00:03:54,110 --> 00:03:56,909 which certainly can affect both their well-being and 94 00:03:56,909 --> 00:03:57,889 patient care. 95 00:03:59,069 --> 00:04:02,189 This burnout led to some clinicians reducing their 96 00:04:02,189 --> 00:04:04,370 hours or leaving the profession entirely, 97 00:04:04,745 --> 00:04:07,405 making access to care more challenging for patients. 98 00:04:08,664 --> 00:04:09,704 To combat this, 99 00:04:10,025 --> 00:04:13,144 we're working on optimizing EHR systems to make 100 00:04:13,144 --> 00:04:14,125 them more intuitive 101 00:04:14,824 --> 00:04:17,004 and less time consuming to use. 102 00:04:17,539 --> 00:04:20,199 Of course, technologies like ambient documentation 103 00:04:20,740 --> 00:04:22,360 are incredibly promising. 104 00:04:23,300 --> 00:04:25,379 As you know, they use AI to record 105 00:04:25,379 --> 00:04:27,319 patient visits in real time, 106 00:04:27,699 --> 00:04:29,879 reducing the need for clinicians to spend 107 00:04:30,794 --> 00:04:32,574 hours and hours on data entry, 108 00:04:33,035 --> 00:04:35,774 but also other solutions that will automate repetitive 109 00:04:36,074 --> 00:04:38,735 tasks such as managing an EHR's inbox. 110 00:04:39,995 --> 00:04:44,175 Additionally, leveraging both asynchronous and synchronous telehealth solutions 111 00:04:44,235 --> 00:04:45,694 to improve patient access, 112 00:04:46,629 --> 00:04:50,069 Asynchronous tools allow patients to communicate with their 113 00:04:50,069 --> 00:04:50,569 providers 114 00:04:51,110 --> 00:04:52,889 without needing real time interaction, 115 00:04:53,589 --> 00:04:56,149 making care more flexible and convenient for both 116 00:04:56,149 --> 00:04:57,449 clinicians and patients. 117 00:04:58,149 --> 00:04:59,370 The synchronous telehealth, 118 00:05:00,004 --> 00:05:01,944 what we're mostly familiar 119 00:05:02,964 --> 00:05:06,164 with, enables real time connection, expanding access to 120 00:05:06,164 --> 00:05:06,664 care, 121 00:05:07,044 --> 00:05:09,064 especially in underserved areas. 122 00:05:09,444 --> 00:05:11,944 And integrating these technologies into the workflow, 123 00:05:12,439 --> 00:05:14,860 we can reduce the administrative burden on clinicians 124 00:05:15,000 --> 00:05:17,339 but also help to maintain and even improve 125 00:05:17,879 --> 00:05:21,500 patient access to care despite, the workflow challenges 126 00:05:21,560 --> 00:05:22,300 we're facing. 127 00:05:23,159 --> 00:05:25,479 And that's really helpful to understand. And having 128 00:05:25,479 --> 00:05:28,125 that, convenience for patients, I know, is really 129 00:05:28,125 --> 00:05:30,764 important these days as consumerism and health care 130 00:05:30,764 --> 00:05:32,865 is on the rise. And, really, the ability 131 00:05:32,925 --> 00:05:34,384 to choose your providers 132 00:05:34,925 --> 00:05:35,504 is just, 133 00:05:36,045 --> 00:05:38,285 becoming more and more acute for many patients. 134 00:05:38,285 --> 00:05:40,764 And so having the right technologies and workflows 135 00:05:40,764 --> 00:05:42,764 to be efficient and effective and improve that 136 00:05:42,764 --> 00:05:45,060 access to care seems like, you know, as 137 00:05:45,060 --> 00:05:47,639 you mentioned, a big challenge, but, definitely 138 00:05:48,100 --> 00:05:49,780 the the right area of focus, 139 00:05:50,180 --> 00:05:52,040 to create success in the future. 140 00:05:52,420 --> 00:05:54,420 Looking ahead, what are the top priorities for 141 00:05:54,420 --> 00:05:56,500 you and your organizations over the next 6 142 00:05:56,500 --> 00:05:58,335 to 12 months or so? Are there any 143 00:05:58,335 --> 00:06:00,814 upcoming projects or shifts in focus that you're 144 00:06:00,814 --> 00:06:02,355 particularly excited about? 145 00:06:03,375 --> 00:06:04,675 Oh, so many things. 146 00:06:05,295 --> 00:06:07,935 Looking ahead, one of my main priorities is 147 00:06:07,935 --> 00:06:10,995 supporting the continued and growing shift toward more 148 00:06:11,550 --> 00:06:14,350 patient centered cost effective approaches in health care 149 00:06:14,350 --> 00:06:16,930 and how we leverage technology to support that. 150 00:06:17,870 --> 00:06:20,750 I'm currently involved in in several projects that 151 00:06:20,750 --> 00:06:22,610 exemplify this this trend. 152 00:06:23,470 --> 00:06:25,250 The first is My Partner Health. 153 00:06:25,805 --> 00:06:28,205 We launched a membership based practice where we 154 00:06:28,205 --> 00:06:31,245 provide personalized care with an additional focus on 155 00:06:31,245 --> 00:06:31,745 functional 156 00:06:32,285 --> 00:06:33,584 and lifestyle medicine, 157 00:06:33,964 --> 00:06:36,464 serving both individual patients and employers. 158 00:06:37,324 --> 00:06:38,064 We're delivering 159 00:06:38,370 --> 00:06:42,149 high quality primary care services while utilizing innovative 160 00:06:42,290 --> 00:06:44,629 technologies to support a company's employees 161 00:06:45,169 --> 00:06:47,729 and help streamline the health care experience for 162 00:06:47,729 --> 00:06:48,229 them. 163 00:06:49,250 --> 00:06:51,829 A second project is TruLine Health, 164 00:06:52,264 --> 00:06:54,685 which is an innovative primary care model that's 165 00:06:55,064 --> 00:06:57,165 technology driven, value based, 166 00:06:57,625 --> 00:06:59,245 and focused on whole health. 167 00:06:59,865 --> 00:07:00,365 TruLine 168 00:07:01,064 --> 00:07:03,625 will serve seniors 65 and older in senior 169 00:07:03,625 --> 00:07:06,925 living communities with Medicare and Medicare Advantage Plans, 170 00:07:07,730 --> 00:07:09,990 emphasizing preventative care and wellness 171 00:07:10,370 --> 00:07:13,269 in a population that often requires more complex 172 00:07:13,330 --> 00:07:14,069 care management. 173 00:07:15,490 --> 00:07:17,730 I'm also very excited to be working with 174 00:07:17,730 --> 00:07:19,910 Banff Health, which is revolutionizing 175 00:07:20,370 --> 00:07:22,069 health care through AI driven 176 00:07:22,584 --> 00:07:25,805 molecular imaging and precision based diagnostics. 177 00:07:26,824 --> 00:07:29,865 Starting very soon, BAMF will offer amyloid PET 178 00:07:29,865 --> 00:07:33,324 scans and FDA approved therapies for mild cognitive 179 00:07:33,464 --> 00:07:35,165 impairment due to Alzheimer's. 180 00:07:36,269 --> 00:07:39,490 Their focus on precision medicine and AI advancements 181 00:07:39,790 --> 00:07:42,290 is also leading to breakthroughs in cancer treatment, 182 00:07:42,990 --> 00:07:45,870 making personalized and accessible care a reality for 183 00:07:45,870 --> 00:07:47,009 patients with these 184 00:07:47,550 --> 00:07:48,529 complex conditions. 185 00:07:50,285 --> 00:07:53,345 Finally, as a strategist for Mentavy Health, 186 00:07:53,964 --> 00:07:55,904 they focus on providing accessible 187 00:07:56,285 --> 00:07:58,464 mental health virtual solutions. 188 00:07:59,485 --> 00:08:02,865 Initially, they specialize in ADHD evaluations, 189 00:08:04,110 --> 00:08:05,729 but they since have expanded 190 00:08:06,189 --> 00:08:08,689 to include conditions such as anxiety, 191 00:08:09,149 --> 00:08:09,649 depression, 192 00:08:10,589 --> 00:08:14,209 binge eating disorders, social media use, and more. 193 00:08:14,910 --> 00:08:15,970 Their goal remains 194 00:08:16,975 --> 00:08:19,394 to make comprehensive mental health services 195 00:08:19,774 --> 00:08:20,995 accessible to patients, 196 00:08:21,855 --> 00:08:22,915 across the country, 197 00:08:23,694 --> 00:08:24,915 right from their homes. 198 00:08:25,774 --> 00:08:28,754 They've recently released a mental health 199 00:08:29,750 --> 00:08:30,889 wellness snapshot 200 00:08:31,430 --> 00:08:33,929 that provides sort of a self guided questionnaire 201 00:08:34,549 --> 00:08:35,610 for a personalized 202 00:08:36,309 --> 00:08:38,570 mental health well-being report 203 00:08:38,950 --> 00:08:41,429 to to sort of get an understanding of 204 00:08:41,429 --> 00:08:43,350 where where you may land with some of 205 00:08:43,350 --> 00:08:44,090 these conditions 206 00:08:45,024 --> 00:08:48,065 and potentially seek, you know, further diagnosis and 207 00:08:48,065 --> 00:08:49,284 and treatment options. 208 00:08:49,825 --> 00:08:51,664 So those are just a few things I've 209 00:08:51,664 --> 00:08:52,884 been working on recently. 210 00:08:53,745 --> 00:08:55,745 That's fascinating to hear. And you certainly keep 211 00:08:55,745 --> 00:08:58,225 yourself busy. A lot of different projects and 212 00:08:58,225 --> 00:08:59,365 initiatives really, 213 00:08:59,909 --> 00:09:01,210 building upon that, 214 00:09:01,589 --> 00:09:03,690 connection between patients and, 215 00:09:04,309 --> 00:09:06,950 the clinicians, employers, and others to drive value 216 00:09:06,950 --> 00:09:08,309 in health care, which I know is so 217 00:09:08,309 --> 00:09:10,470 important right now. As you mentioned, there's a 218 00:09:10,470 --> 00:09:12,649 lot of, complex care, 219 00:09:12,950 --> 00:09:15,164 being needed and happening, and so it's great 220 00:09:15,164 --> 00:09:16,924 to know that you've got your focus in 221 00:09:16,924 --> 00:09:18,784 there as well as on mental health, 222 00:09:19,884 --> 00:09:22,524 and personalized care in the mental health space 223 00:09:22,524 --> 00:09:25,245 is really, really critical. In your opinion, what 224 00:09:25,245 --> 00:09:27,485 trends or developments in health care should people 225 00:09:27,485 --> 00:09:29,424 be paying more attention to right now? 226 00:09:30,440 --> 00:09:31,740 Yeah. You know, I think 227 00:09:32,600 --> 00:09:35,799 artificial intelligence, without a doubt, is something people 228 00:09:35,799 --> 00:09:37,019 should be watching closely. 229 00:09:37,639 --> 00:09:39,740 We're already seeing its impact 230 00:09:40,360 --> 00:09:42,059 with technologies like 231 00:09:42,519 --> 00:09:43,500 and in documentation, 232 00:09:43,960 --> 00:09:45,340 which I mentioned earlier. 233 00:09:46,014 --> 00:09:47,534 But I think the future is even more 234 00:09:47,534 --> 00:09:48,034 exciting, 235 00:09:48,414 --> 00:09:49,315 as AI 236 00:09:50,095 --> 00:09:52,274 could soon be used for disease prediction, 237 00:09:52,894 --> 00:09:56,654 helping clinicians identify health risks before symptoms even 238 00:09:56,654 --> 00:09:57,154 emerge. 239 00:09:58,429 --> 00:10:00,850 Additionally, AI powered clinical decision 240 00:10:01,389 --> 00:10:01,889 support, 241 00:10:02,990 --> 00:10:05,730 can help assist providers in making more informed 242 00:10:06,029 --> 00:10:06,529 choices, 243 00:10:07,230 --> 00:10:10,049 especially in complex situations and cases. 244 00:10:10,924 --> 00:10:13,644 As these technologies mature, we could see a 245 00:10:13,644 --> 00:10:16,144 fundamental shift in how healthcare is delivered 246 00:10:16,605 --> 00:10:19,964 with AI augmenting human judgment and improving outcomes 247 00:10:19,964 --> 00:10:20,704 for patients. 248 00:10:21,404 --> 00:10:23,565 I think one of the biggest challenges healthcare 249 00:10:23,565 --> 00:10:24,065 organizations 250 00:10:24,445 --> 00:10:27,870 face today is understanding how to effectively integrate 251 00:10:28,409 --> 00:10:29,789 AI into their operations. 252 00:10:30,730 --> 00:10:33,450 It certainly has the potential to transform everything 253 00:10:33,450 --> 00:10:36,350 from administrative workflows to patient outcomes, 254 00:10:37,049 --> 00:10:38,029 but many organizations 255 00:10:38,330 --> 00:10:40,830 I feel struggle with where to even begin. 256 00:10:41,894 --> 00:10:43,894 And but the reality is if you haven't 257 00:10:43,894 --> 00:10:47,495 already started exploring this space, you're likely falling 258 00:10:47,495 --> 00:10:48,555 behind your competitors. 259 00:10:49,815 --> 00:10:51,735 I think a good first step is just 260 00:10:51,735 --> 00:10:53,115 education and awareness, 261 00:10:53,654 --> 00:10:54,154 having 262 00:10:55,139 --> 00:10:56,680 leadership teams and clinicians 263 00:10:57,940 --> 00:10:58,440 understanding 264 00:10:58,740 --> 00:11:01,960 the potential tangible benefits AI can bring. 265 00:11:02,899 --> 00:11:05,940 And it's important to identify specific areas where 266 00:11:05,940 --> 00:11:08,259 AI could have an immediate impact in your 267 00:11:08,259 --> 00:11:08,759 organization, 268 00:11:09,794 --> 00:11:11,894 like automating repetitive tasks 269 00:11:12,355 --> 00:11:15,735 or providing predictive analytics for population health management. 270 00:11:16,514 --> 00:11:17,654 I think for organizations 271 00:11:17,955 --> 00:11:20,434 to truly succeed with AI, they need to 272 00:11:20,434 --> 00:11:22,595 invest in both the technology, but also the 273 00:11:22,595 --> 00:11:23,095 training. 274 00:11:24,160 --> 00:11:27,440 AI tools must be integrated seamlessly into existing 275 00:11:27,440 --> 00:11:27,940 workflows, 276 00:11:28,799 --> 00:11:31,620 and staff need to feel comfortable using them. 277 00:11:31,840 --> 00:11:34,879 It's not just about adopting technology, but it's 278 00:11:34,879 --> 00:11:37,059 about creating a culture of innovation 279 00:11:37,804 --> 00:11:39,804 and ensuring that your team is equipped to 280 00:11:39,804 --> 00:11:41,105 maximize its potential. 281 00:11:42,684 --> 00:11:44,125 That's great to hear. And I love the 282 00:11:44,125 --> 00:11:47,004 focus on innovation, and, certainly, artificial intelligence is 283 00:11:47,004 --> 00:11:49,404 becoming more and more integrated into all aspects 284 00:11:49,404 --> 00:11:51,480 of health care and health care delivery and 285 00:11:51,480 --> 00:11:53,399 to have that kind of focus. And and 286 00:11:53,399 --> 00:11:54,539 now, like you mentioned, 287 00:11:55,480 --> 00:11:57,879 automation as well as predictive analytics, it seems 288 00:11:57,879 --> 00:11:59,339 like a lot of, 289 00:12:00,360 --> 00:12:02,360 tools at our fingertips, but, you know, being 290 00:12:02,360 --> 00:12:04,839 able to actually maximize them, optimize them, and 291 00:12:04,839 --> 00:12:06,615 have the skills to know what to do 292 00:12:06,615 --> 00:12:08,774 with that information, you know, is another story. 293 00:12:08,774 --> 00:12:10,554 And so it's great to have that, 294 00:12:11,014 --> 00:12:13,355 kind of gap closing to some degree. 295 00:12:14,054 --> 00:12:15,975 Before we wrap up here, is there anything 296 00:12:15,975 --> 00:12:17,815 else you'd like to add or any advice 297 00:12:17,815 --> 00:12:19,514 you'd like to leave to our listeners? 298 00:12:20,980 --> 00:12:23,699 Sure. I I'd say as we continue to 299 00:12:23,699 --> 00:12:26,259 embrace technology and health care, we must always 300 00:12:26,259 --> 00:12:28,339 keep the patient at the center of our 301 00:12:28,339 --> 00:12:28,839 efforts. 302 00:12:29,620 --> 00:12:31,079 Technology should enhance 303 00:12:31,459 --> 00:12:32,519 the patient experience, 304 00:12:33,444 --> 00:12:35,625 and not create additional barriers. 305 00:12:36,485 --> 00:12:39,704 Whether we're using AI for clinical decision making 306 00:12:39,764 --> 00:12:43,144 or improving workflows using digital tools, 307 00:12:43,605 --> 00:12:46,584 our focus must remain on providing high quality, 308 00:12:47,370 --> 00:12:49,309 safe, and compassionate care. 309 00:12:50,169 --> 00:12:52,649 And for health care leaders, my advice would 310 00:12:52,649 --> 00:12:54,990 be to engage clinicians in these conversations. 311 00:12:55,690 --> 00:12:57,549 They're the ones at the front lines, 312 00:12:58,250 --> 00:12:59,309 and their insights 313 00:13:00,125 --> 00:13:02,845 are crucial to ensuring that these these tools 314 00:13:02,845 --> 00:13:04,304 truly serve their purpose. 315 00:13:05,565 --> 00:13:07,964 Fantastic. Well, doctor Polizzi, thank you so much 316 00:13:07,964 --> 00:13:09,725 for joining us on the podcast today. This 317 00:13:09,725 --> 00:13:11,404 has been such a fun conversation, and I 318 00:13:11,404 --> 00:13:13,264 look forward to connecting with you again soon. 319 00:13:13,931 --> 00:13:16,091 Thank you, Laura. Yes. It's been, it's been 320 00:13:16,091 --> 00:13:18,031 amazing. Thanks for having me.