1 00:00:00,000 --> 00:00:02,005 - Welcome to the Becker's Healthcare Podcast. 2 00:00:02,665 --> 00:00:03,965 We at Becker's are excited 3 00:00:03,985 --> 00:00:07,045 to welcome more than 2,500 healthcare executives 4 00:00:07,045 --> 00:00:09,165 to Chicago in April for our annual meeting. 5 00:00:09,675 --> 00:00:10,805 Over the four day event, 6 00:00:10,825 --> 00:00:13,245 you'll hear more than 450 elite hospital 7 00:00:13,245 --> 00:00:15,525 and health system executives share the best ideas 8 00:00:15,625 --> 00:00:17,725 and big strategies driving healthcare forward. 9 00:00:18,415 --> 00:00:21,525 Visit conferences dot becker's hospital review.com 10 00:00:21,525 --> 00:00:24,925 to register or email agenda team at becker's healthcare.com. 11 00:00:25,355 --> 00:00:27,045 This event is close to non-providers 12 00:00:27,045 --> 00:00:29,085 unless coming through a sponsorship or exhibit. 13 00:00:29,675 --> 00:00:32,325 Without further ado, here's your daily news briefing 14 00:00:32,325 --> 00:00:33,605 for today, February 12th. 15 00:00:34,455 --> 00:00:36,365 First, Amazon is planning 16 00:00:36,365 --> 00:00:39,285 to close some corporate one medical offices, as well as move 17 00:00:39,285 --> 00:00:42,325 as chief financial officer into a new role, a spokesperson 18 00:00:42,385 --> 00:00:44,005 for the company confirmed to Becker's. 19 00:00:44,545 --> 00:00:46,565 The Amazon spokesperson did not disclose 20 00:00:46,625 --> 00:00:48,925 how many one medical offices it was planning to close, 21 00:00:49,145 --> 00:00:50,565 but said the decision was made 22 00:00:50,565 --> 00:00:51,845 because many of one medical's 23 00:00:51,845 --> 00:00:53,125 corporate employees work remotely. 24 00:00:54,105 --> 00:00:55,565 The spokesperson said quote, 25 00:00:55,825 --> 00:00:58,405 we are reducing our investment in corporate office space 26 00:00:58,425 --> 00:01:00,365 to reinvest in the patient experience. 27 00:01:01,925 --> 00:01:03,885 Additionally, Bjorn Taylor, CFO 28 00:01:03,885 --> 00:01:06,205 of one Medical will now serve in a strategic growth 29 00:01:06,205 --> 00:01:08,765 initiative role within Amazon Health Services. 30 00:01:09,625 --> 00:01:11,925 The spokesperson said in this role, Mr. 31 00:01:12,255 --> 00:01:14,645 Beorn will focus on identifying healthcare trends 32 00:01:14,985 --> 00:01:18,965 and driving initiatives across a HS that leverage existing 33 00:01:18,965 --> 00:01:22,285 and future Amazon capabilities to provide lower cost, 34 00:01:22,355 --> 00:01:25,605 improve service, and better outcomes to Amazon customers. 35 00:01:26,905 --> 00:01:28,525 The spokesperson did not detail 36 00:01:28,525 --> 00:01:29,845 what the new role would be called. 37 00:01:30,595 --> 00:01:32,445 This comes after Amazon announced 38 00:01:32,445 --> 00:01:35,165 that it would be laying off a few hundred roles at at one 39 00:01:35,165 --> 00:01:37,165 medical and in its online pharmacy unit 40 00:01:37,435 --> 00:01:38,965 unit, Amazon Pharmacy. 41 00:01:40,185 --> 00:01:44,525 Second, AI scribes show promise in reducing the EHR burden 42 00:01:44,545 --> 00:01:46,485 on clinicians, but their accuracy 43 00:01:46,485 --> 00:01:48,485 and clarity still leave much to be desired. 44 00:01:48,485 --> 00:01:50,325 Kaiser Permanente researchers found 45 00:01:51,035 --> 00:01:54,085 more than 3,400 Permanente Medical Group. 46 00:01:54,085 --> 00:01:56,005 Physicians have used AI scribes, 47 00:01:56,055 --> 00:01:59,005 which transcribe appointments via a smartphone microphone 48 00:01:59,105 --> 00:02:02,165 during more than 303,000 patient encounters. 49 00:02:02,165 --> 00:02:03,725 Since October, according 50 00:02:03,725 --> 00:02:06,325 to NEJM Catalyst studies early release, 51 00:02:07,185 --> 00:02:09,805 the researchers from the Oakland California based health 52 00:02:09,805 --> 00:02:12,885 system found an overall favorable response from providers 53 00:02:13,145 --> 00:02:15,725 who reported more personal and effective appointments 54 00:02:15,785 --> 00:02:17,925 and less after hours clerical work. 55 00:02:19,125 --> 00:02:21,485 Patients described improved interactions as well. 56 00:02:21,755 --> 00:02:24,125 However, clinicians still have to edit the notes 57 00:02:24,125 --> 00:02:25,365 for accuracy and relevance. 58 00:02:25,945 --> 00:02:30,165 35 AI generated transcripts scored an average of 48 outta 50 59 00:02:30,185 --> 00:02:31,365 and 10 quality metrics. 60 00:02:32,055 --> 00:02:34,445 Still, AI scribes are not a replacement 61 00:02:34,445 --> 00:02:35,685 for clinicians to alter. 62 00:02:35,755 --> 00:02:38,565 Authors wrote they can produce inconsistencies 63 00:02:38,565 --> 00:02:40,005 that require physicians review 64 00:02:40,025 --> 00:02:42,125 and editing to ensure that they remained aligned 65 00:02:42,125 --> 00:02:43,725 with physician patient relationship. 66 00:02:44,315 --> 00:02:47,045 They also recommended better EHR integration 67 00:02:47,065 --> 00:02:49,245 and workflow personalization options. 68 00:02:50,655 --> 00:02:54,485 Third, ed Lee, former executive vice president of IT 69 00:02:54,665 --> 00:02:55,845 and CIO of Oakland, 70 00:02:55,845 --> 00:02:58,805 California based the Permanente Federation, joined 71 00:02:58,885 --> 00:03:01,405 - A company developing ambient AI technology 72 00:03:01,465 --> 00:03:02,885 for clinical practitioners. 73 00:03:04,065 --> 00:03:07,485 NLA named Dr. Lee, chief Medical Officer February 8th 74 00:03:07,485 --> 00:03:09,805 to help the company refine and enhance its product 75 00:03:09,825 --> 00:03:10,965 and development strategy. 76 00:03:11,865 --> 00:03:13,285 Dr. Lee joined the company shortly 77 00:03:13,285 --> 00:03:16,645 after NLA announced a $24 million series B investment 78 00:03:17,025 --> 00:03:19,565 and set its sites on national expansion. 79 00:03:20,905 --> 00:03:24,125 Dr. Lee played an integral role in integrating NBL co-pilot 80 00:03:24,125 --> 00:03:25,605 at the Permanente Medical Group, 81 00:03:25,695 --> 00:03:28,285 where 10,000 physicians across the systems Northern 82 00:03:28,285 --> 00:03:30,725 California network implemented the solution. 83 00:03:31,185 --> 00:03:34,565 The tonality reduced documentation overload for clinicians. 84 00:03:35,505 --> 00:03:37,525 Dr. Lee said in the news release quote, 85 00:03:37,845 --> 00:03:39,245 I believe technology is the key 86 00:03:39,245 --> 00:03:40,965 to solving the clinician burnout crisis 87 00:03:41,065 --> 00:03:43,405 and removing burnout will ultimately result in higher 88 00:03:43,405 --> 00:03:44,685 quality for patients. 89 00:03:45,305 --> 00:03:48,365 My experiments implementing Bul copilot was so effective 90 00:03:48,365 --> 00:03:50,325 and monumental that my ultimate goal is 91 00:03:50,325 --> 00:03:51,925 to get it in the hands of as many clinicians 92 00:03:51,925 --> 00:03:53,245 as possible across the country. 93 00:03:54,185 --> 00:03:55,725 I'm eager to share my experience 94 00:03:55,725 --> 00:03:58,445 and help other clinical teams take advantage of our solution 95 00:03:58,585 --> 00:04:01,245 so they can remain focused on delivering high quality care. 96 00:04:02,745 --> 00:04:05,325 In this new role, Dr. Lee will help shape nebulous product 97 00:04:05,355 --> 00:04:08,085 roadmap to include revenue cycle management optimization, 98 00:04:08,305 --> 00:04:10,405 and provide future refinement and enhancement. 99 00:04:11,425 --> 00:04:14,085 Are you interested in engaging in dynamic conversations 100 00:04:14,085 --> 00:04:16,125 with hundreds of top health system executives 101 00:04:16,265 --> 00:04:18,205 and gaining valuable insight for your business? 102 00:04:18,675 --> 00:04:20,205 Join the 300 plus sponsors 103 00:04:20,205 --> 00:04:23,045 and exhibitors at Becker's 14th annual meeting April 8th 104 00:04:23,045 --> 00:04:24,485 through the 11th in Chicago. 105 00:04:25,135 --> 00:04:27,805 Email Jessica Cole at j cole at becker's healthcare.com 106 00:04:27,805 --> 00:04:28,925 to reserve your spot today.