- This is the Becker's Healthcare Podcast, created
by the team of Becker's Healthcare,
a multimedia company devoted to the people
who power us healthcare.
Four new 15 minute episodes are released daily containing
industry news analysis and thought leadership.
From powerful healthcare decision makers Support our show
by leaving it a five star rating and review on Apple Podcast
or other platforms you use.
It's a chance to tell us what you like about the show
and act on your feedback.
Thanks for listening. Now here's the episode.
- This is Chanel Bunger
with the Becker's Healthcare Podcast,
and I'm recording live at the eighth annual Becker's Health,
it Digital health and RCM conference in Chicago.
Right now I'm sitting with Shaker Ramathan from
Atlantic Health Systems.
Shaker. Thank you so much for joining me today.
Could you please take a moment and introduce yourself
and tell us a bit about your background?
- Sure. Um, shaker Ramathan, uh, executive director at, uh,
uh, of digital transformation Atlantic Health
Systems, as you mentioned.
Um, so my responsibility is really around
how do we kind of reimagine how we're using technology
to really transform, um, how we deliver care.
Um, and that's really kind of focused on the total
experience, um, from kind of patient to provider
and everything in between.
Um, and so we're really kind of looking at
how do we incorporate digital tools, digital solutions,
everything else to kind of solve real problems
that our clinicians and patients are facing.
- Perfect. And are you leveraging technology in
any specific ways to do that?
- Yeah, absolutely.
So I mean, uh, um, we're, we're using it for a number
of things for things like, you know, um, virtual care,
remote patient monitoring, um, making access easier,
making it more available for patients to be able to, um,
you know, communicate with their providers
and, you know, all of the, all, all the typical things that,
that people are doing as well as a number of things around,
um, more innovative ways to deliver care as well. Perfect.
- Thank you so much. And moving forward,
what is your growth strategy for the next year or two?
- Yeah, so we're in, we're investing a lot into kind
of really experience
and how do we pull together the disparate pieces
of, uh, care
and of different technologies in together so
that we're actually really delivering that as a
unified experience, um,
focused on the consumer journey.
And in general, we have a tendency to, you know,
really wanna focus on, on, on the idea of, of
a patient journey.
We're really looking at that at holistically
as a consumer journey, looking at, you know, all, all
of the different things that impact the patient beyond just,
um, their clinical care
and looking at them holistically, uh, and,
and looking at their care, um, from beginning to end.
- Got it. And can you tell us about the most exciting
and impactive initiative
or project you're working on right now?
- Sure. So we are in the process
of creating our digital experience platform.
Um, and that is kind of the framework
for a lot of this to happen.
That becomes kind of our orchestration engine
on connecting different pieces of care, delivery experience,
access, all of those kind of things together so that as a
patient navigates through the system, we're able
to deliver more of that Amazon-like experience.
Um, that involves, you know, all
of our cool integration technologies, everything, you know,
the, all the different APIs, fire integration, all that kind
of stuff tied together in a way that it becomes a
cohesive architecture, um, that we can easily, you know,
use all of our major systems, our, you know, epic
and Microsoft and all these other kind of tools
that we have, um,
and be able to kind of string them together in a way
that it feels like one Atlantic
health experience for the patient.
- Well, shaker, I wanna thank you for taking the time today
to talk to me, but before I let you go,
what is the most important thing healthcare executives
should do now to make sure
that their organizations are successful in the future?
- Yeah, well, um, I'm probably a little biased.
Um, so I'm going
to say embracing digital transformation .
And I think a lot of that really comes to, I mean,
I think kind of post covid, we, we've kind of seen the
potential impact of digital at scale.
Um, I think there's obviously those of us
who have believed this for a long time.
Um, but I think when we start looking at, um, you know,
health system executives,
we start looking at most importantly patients,
people are really gravitating towards leveraging digital
solutions to be able to solve these problems, especially
as we look at scaling, addressing staffing issues, um,
identifying, you know, new ways, um, to reach patients.
Uh, I identify patients that, you know, um, have,
um, access barriers, those kind of things.
I mean, there's so many things that we can do
from a digital perspective.
Um, and, you know, I think the timing is right.
I mean, we're, we're here, uh, at, at the, at Becker's, uh,
you know, kind of, uh, half of the, uh, half
of the discussions around how AI is going to, you know,
kind of impact the future.
And, and I think there's a really, um, you know, a, a lot
of transformative possibilities in terms of kind
of the application of technology in healthcare, um,
and really excited for, you know,
kind of where the future is heading.
- Got it. I love it. Well, shaker,
thank you again for joining me today. It's been a pleasure.
- Yeah, it's been a pleasure as well. Thank you, Chanel,
- It is so important for leaders at the top of organizations
to keep learning, stay sharp, grow their networks,
help our audience better do this in a more simplified,
personalized, and meaningful way.
Becker's Healthcare has launched my BHC,
it's your trusted Becker's healthcare experience
and more with content, connections, events
and learning opportunities.
Join the community free of charge at
www.my.beckerhospitalreview.com and we'll see you there.