1
00:00:00,115 --> 00:00:02,445
- Welcome to the Becker's
Digital Health Podcast.

2
00:00:03,025 --> 00:00:04,605
We at Becker's are so excited

3
00:00:04,625 --> 00:00:07,845
to welcome more than 2,500
healthcare executives

4
00:00:07,845 --> 00:00:10,325
to Chicago next April
for our annual meeting.

5
00:00:10,875 --> 00:00:12,125
Over the four day event,

6
00:00:12,305 --> 00:00:14,925
you'll hear more than 450 elite hospital

7
00:00:14,925 --> 00:00:17,605
and health system executives
share the big ideas

8
00:00:17,985 --> 00:00:20,605
and best strategies
driving healthcare forward.

9
00:00:21,175 --> 00:00:24,485
Visit conferences dot
becker's hospital review.com

10
00:00:24,505 --> 00:00:28,245
to register or email agenda
team at becker's healthcare.com.

11
00:00:28,715 --> 00:00:30,725
This event is closed to non-providers.

12
00:00:30,725 --> 00:00:33,005
Unless coming through a
sponsorship or exhibit.

13
00:00:33,415 --> 00:00:35,205
Reach out soon to sponsor the event.

14
00:00:35,455 --> 00:00:37,445
We'll be sold out by the end of the year.

15
00:00:37,985 --> 00:00:39,285
And without further ado,

16
00:00:39,545 --> 00:00:41,445
here's your daily industry news briefing

17
00:00:41,465 --> 00:00:43,085
for today, November 27th.

18
00:00:43,735 --> 00:00:46,125
First, once designated as a threat

19
00:00:46,125 --> 00:00:49,605
to healthcare's legacy
stakeholders, Amazon has lost time

20
00:00:49,625 --> 00:00:52,805
and edge in its healthcare
foray due to overconfidence

21
00:00:52,805 --> 00:00:54,685
and internal debates over strategy.

22
00:00:55,125 --> 00:00:57,205
A number of insiders told Bloomberg,

23
00:00:57,705 --> 00:00:59,605
the news outlet interviewed
dozens of current

24
00:00:59,625 --> 00:01:02,405
and former Amazon employees,
patients, competitors,

25
00:01:02,465 --> 00:01:03,765
and industry analysis

26
00:01:04,065 --> 00:01:06,085
who have followed the
company's healthcare efforts

27
00:01:06,185 --> 00:01:10,565
for a November 27th article
titled Amazon Once inspired Fear

28
00:01:10,785 --> 00:01:12,005
in the healthcare industry.

29
00:01:12,265 --> 00:01:16,005
No longer in it sent
insiders tell Bloomberg

30
00:01:16,005 --> 00:01:19,125
that Amazon is beset by a
culture of hubris, fueled

31
00:01:19,125 --> 00:01:20,725
by overconfidence that quote,

32
00:01:20,835 --> 00:01:23,085
Silicon Valley styled invention cut

33
00:01:23,085 --> 00:01:24,645
outsmart industry incumbents.

34
00:01:24,705 --> 00:01:28,245
End quote. Amazon had handed
over control to managers

35
00:01:28,245 --> 00:01:29,965
with little or no healthcare experience

36
00:01:30,145 --> 00:01:32,605
and neglected guidance
from industry experts

37
00:01:32,665 --> 00:01:35,485
who were recruited to help
inform the text giants efforts.

38
00:01:35,745 --> 00:01:39,285
Former and current personnel
told the outlet, furthermore,

39
00:01:39,395 --> 00:01:41,765
lack of consensus cost the company time

40
00:01:41,825 --> 00:01:43,045
and competitive edge.

41
00:01:43,265 --> 00:01:45,245
And according to Bloomberg debates

42
00:01:45,245 --> 00:01:46,765
over strategy consumed years.

43
00:01:46,825 --> 00:01:49,485
So by the time Amazon
debuted such innovations

44
00:01:49,485 --> 00:01:52,325
as online doctor visits,
speedy drug delivery

45
00:01:52,425 --> 00:01:55,645
and generic drug discounts,
they were already commonplace.

46
00:01:56,355 --> 00:01:58,285
Neil Lindsay, the veteran executive

47
00:01:58,285 --> 00:02:01,205
who leads Amazon's health
services group, told Bur,

48
00:02:01,475 --> 00:02:03,885
told Bloomberg he
disagreed with the aspects

49
00:02:03,885 --> 00:02:06,365
of the critiques and thinks
the company is approaching

50
00:02:06,365 --> 00:02:07,365
healthcare with humility.

51
00:02:07,815 --> 00:02:10,205
We're going to have some hits and misses

52
00:02:10,205 --> 00:02:12,485
and we're okay with
experimenting and learning.

53
00:02:12,665 --> 00:02:15,605
He said Amazon's healthcare
efforts date back

54
00:02:15,605 --> 00:02:18,045
to at least 2015 with the varying levels

55
00:02:18,105 --> 00:02:19,445
of uptake and success.

56
00:02:20,105 --> 00:02:22,205
The company ended its Haven Collaborative

57
00:02:22,205 --> 00:02:23,685
with Brooke Shower Hathaway

58
00:02:23,685 --> 00:02:26,245
and JP Morgan Chase in February, 2021.

59
00:02:26,495 --> 00:02:30,045
After three years closed its
Amazon Care app for virtual

60
00:02:30,145 --> 00:02:32,365
and in-home visits in December, 2022.

61
00:02:32,375 --> 00:02:35,765
After two years and close
its Halo wearable program in

62
00:02:35,795 --> 00:02:36,965
July, 2023.

63
00:02:37,255 --> 00:02:40,285
After three years, it
has acquired one medical

64
00:02:40,545 --> 00:02:42,765
and integrated memberships
into its prime program.

65
00:02:42,855 --> 00:02:46,525
Built Amazon Pharmacy upon
its 2018 Pill Pack acquisition

66
00:02:46,865 --> 00:02:50,725
and maintains Amazon Clinic,
which opened in November, 2022.

67
00:02:51,665 --> 00:02:54,125
Amazon, CEO, Andy Jazzy has told investors

68
00:02:54,155 --> 00:02:56,245
that healthcare is among
the company's largest

69
00:02:56,245 --> 00:02:57,565
long-term investments.

70
00:02:58,665 --> 00:03:03,165
- Second UnitedHealth Group
has named Sasha gis as CEO

71
00:03:03,165 --> 00:03:04,845
of Optum Home and Community Care.

72
00:03:05,225 --> 00:03:07,685
The company's in-home Care division. Ms.

73
00:03:07,695 --> 00:03:10,005
Geish has been with
UnitedHealth for 14 years,

74
00:03:10,075 --> 00:03:12,965
most recently serving as CEO
of Optum Health Solutions.

75
00:03:13,385 --> 00:03:15,365
Before that, she was senior vice president

76
00:03:15,365 --> 00:03:18,805
of clinical operation for
healthcare government programs.

77
00:03:19,415 --> 00:03:22,085
Optum Health Solutions
named Patricia Harrow,

78
00:03:22,405 --> 00:03:23,405
SCEO in September.

79
00:03:23,835 --> 00:03:25,725
Alongside her other role as CEO

80
00:03:25,725 --> 00:03:27,885
of Optum serve the company's military

81
00:03:27,885 --> 00:03:29,885
and veteran health services arm.

82
00:03:30,615 --> 00:03:33,125
Optum Home and Community
Care employs more than 16,000

83
00:03:33,125 --> 00:03:34,885
people across all 50 states.

84
00:03:36,255 --> 00:03:39,005
Third Cleveland Clinic
has partnered with Canon

85
00:03:39,005 --> 00:03:42,245
to establish a research
collaboration focused on advancing

86
00:03:42,315 --> 00:03:44,605
imaging and health IT technologies.

87
00:03:45,135 --> 00:03:46,205
Under the partnership,

88
00:03:46,225 --> 00:03:48,765
the two entities will create
a fully equipped imaging

89
00:03:49,085 --> 00:03:51,245
research center according to
a news release from Cleveland

90
00:03:51,245 --> 00:03:55,645
Clinic, a multi-disciplinary
team compromising clinician

91
00:03:55,925 --> 00:03:57,685
scientists, researchers, and engineers

92
00:03:57,985 --> 00:03:59,245
who work together at the center

93
00:03:59,305 --> 00:04:01,485
to create cutting edge
imaging technologies.

94
00:04:02,185 --> 00:04:05,045
The center will be located
within an existing structure in

95
00:04:05,045 --> 00:04:06,565
Cleveland's Fairfax neighborhood

96
00:04:06,785 --> 00:04:09,045
and will have a collaborative workspace

97
00:04:09,115 --> 00:04:10,325
according to the release.

98
00:04:10,785 --> 00:04:13,565
The Center is a part of the
Cleveland Innovation District,

99
00:04:13,765 --> 00:04:16,405
a public-private partnership
exceeding 500 million.

100
00:04:17,385 --> 00:04:20,125
Are you interested in engaging
in dynamic conversations

101
00:04:20,355 --> 00:04:22,565
with hundreds of top
health system executives

102
00:04:22,565 --> 00:04:24,525
and gaining valuable
insights for your business?

103
00:04:24,915 --> 00:04:26,965
Then join the 300 plus sponsors

104
00:04:26,965 --> 00:04:30,365
and exhibitors at the Becker's
14th annual meeting April 8th

105
00:04:30,365 --> 00:04:31,845
through the 11th in Chicago.

106
00:04:32,495 --> 00:04:33,965
Email Jessica Cole at

107
00:04:34,785 --> 00:04:37,045
GJ Cole at becker's healthcare.com To

108
00:04:37,045 --> 00:04:38,205
reserve your spot today.

109
00:04:38,745 --> 00:04:40,165
If you would like the latest health IT

110
00:04:40,265 --> 00:04:42,085
and digital health industry news delivered

111
00:04:42,085 --> 00:04:43,325
to your inbox every morning.

112
00:04:43,885 --> 00:04:45,045
Subscribe to the Becker CIO

113
00:04:45,105 --> 00:04:46,725
and Health it Review eNewsletter

114
00:04:46,725 --> 00:04:50,405
through our website at ww dot
becker's hospital review.com.